Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: May 20, 2011
I AM WRITING YOU TODAY IN REGARD OF A RECALL FOR MY 1999 VOLVO S80'S ETM (ELECTRONIC THROTTLE MODULE). IN 2006, THERE WAS A CLASS ACTION LAWSUIT IN WHICH VOLVO AGREED TO EXTEND THE WARRANTY OF THE ETM TO 10 YEARS OR 200,000 MILES. I HAVE OWNED THE CAR FOR ABOUT A YEAR AND BOUGHT THE CAR FROM MY FATHER. MY FATHER OWNED THE CAR SINCE 2007, AND HAD FRUSTRATINGLY SPENT A TOTAL OF APPROXIMATELY $7,0... Read more
Incident date: May 26, 2011
MESSAGE SAYS PASSENGER AIRBAG IS NOT ACTIVE. HAVE HAD IT FIXED BY DEALER ABOUT 8 WKS AGO.. SAID NEEDED TO REPROGRAM COMPUTER. HAPPENED AGAIN TODAY 26 MAY 11. *TR
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2007 VOLVO S80. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE NHTSA CAMPAIGN ID NUMBER 10V335000 TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS REPAIR PERFORMED. THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT EXPERIENCED FIVE BLOWOUTS DUE TO THE SIDE WALL FAILURE BEFORE THE RECALL WAS PERFORMED AND AFTER THE RECALL WAS PERFORMED HE EXPERIENCED THREE B... Read more
Incident date: May 15, 2011
COMPLIANT 1: I HAVE A 2003 S60 VOLVO. THE INSTRUMENT PANEL GOES DARK AND ALL INSTRUMENTS STOP WORKING. THIS INCLUDES ALL GAUGES, SPEEDOMETER, RPM, FUEL, TEMP AND BLINKERS. THEY ALL GO TO ZERO AND PANEL TURNS BLACK AND COMPLETELY OFF. THE EXTERIOR BLINKERS DO STILL WORK. WHEN THE PANEL IS WORKING I RECEIVE VARIOUS MESSAGES SUCH AS SRS AIRBAG SERVICE URGENT, BRAKE FAILURE, AND STOP IMMEDIATELY... Read more
Incident date: May 15, 2011
COMPLIANT 1: I HAVE A 2003 S60 VOLVO. THE INSTRUMENT PANEL GOES DARK AND ALL INSTRUMENTS STOP WORKING. THIS INCLUDES ALL GAUGES, SPEEDOMETER, RPM, FUEL, TEMP AND BLINKERS. THEY ALL GO TO ZERO AND PANEL TURNS BLACK AND COMPLETELY OFF. THE EXTERIOR BLINKERS DO STILL WORK. WHEN THE PANEL IS WORKING I RECEIVE VARIOUS MESSAGES SUCH AS SRS AIRBAG SERVICE URGENT, BRAKE FAILURE, AND STOP IMMEDIATELY... Read more
Incident date: May 19, 2011
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THE TRANSMISSION URGENT WARNING LAMP ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE SOLENOID WAS DEFECTIVE AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE ... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:MECHANICAL
May 24, 2011
Incident date: Jun 11, 2010
ON JUNE 10, 2010, HAMPTON COVE AUTO SERVICE (HCAS) AGREED TO INSTALL FOUR (4) NEW VOLVO MANUFACTURED BRAKE ROTORS AND PADS ON DEVENISH & ASSOCIATES' 2005 VOLVO XC-90 WITH 106,550 MILES. THE END OF AUGUST, 2010 THE STEERING WHEEL STARTED SHAKING WHEN THE BRAKES WERE APPLIED SO THE CAR WAS RETURNED HCAS TO BE CHECKED ON MONDAY NIGHT, SEPTEMBER 6, 2010. ON FRIDAY MORNING, SEPTEMBER 10, 2010 THE... Read more
Incident date: May 4, 2011
THIS IS IN REGARDS TO MY VOLVO 2004 XC90. WHILE DRIVING MY VOLVO STARTS JERKING AND THEN ALL OF THE ELECTRICAL SYSTEMS GO OUT - ALL THE INTERIOR DASH LIGHT GO OFF, SIGNAL LIGHTS, AND HAZARDS WILL NOT WORK. I GET A MESSAGE ABOUT BRAKE FAILURE AND THEN SRS AIRBAG SERVICE. ONCE YOU STOP THE CAR AND RESTART IT FUNCTIONS NORMALLY WITH JUST THE SRS MESSAGE REMAINING. *TR
Incident date: Jan 12, 2011
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC NOTICE THE TIMING CHAIN BROKE CAUSING THE ENGINE TO LOCK UP. THE MECHANIC STATED THE ENGINE NEEDS TO REPLACED. THE MECHANIC REPLACED THE ENGINE. THE CONTACT NOTICE NUMEROUS COMPLAINT REGARDING ENGINE MALFUNCTIONS ... Read more
Incident date: Nov 4, 2010
TL* THE CONTACT OWNS A 2011 VOLVO VNL TRUCK. THE CONTACT STATED THE STEERING WHEEL LOCKED UP ABNORMALLY WHENEVER THE WHEEL WAS TURNED WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES WHERE THERE WERE VARIOUS REPAIRS PERFORMED. THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THE FAILURE WAS A COMMON FAILURE. THE MANUFACTURER WAS NOTIFIED B... Read more
Incident date: May 18, 2011
2005 VOLVO XC-70 BROKEN FRONT PASSENGER SIDE COIL SPRING 71,000 MILES. *TR
Incident date: May 19, 2011
THIS COMPLAINT IS AGAINST VOLVO AMERICA, I OWN A 1999 VOLVO S70 WITH 214,000 MILES. VOLVO CLAIMS THAT IT HAD A SOFTWARE UPGRADE FOR MY ELECTRONIC THROTTLE CONTROL MODULE. VOLVO HAD A RECALL FOR THIS ITEM, BUT IT ONLY COVERED THIS RECALL UPTO 200,000 MILES. MY VOLVO NEVER HAD THE PART REPLACED, VOLVO ONLY DID A "SOFTWARE UPGRADE." THE ETC IS FAILING AND MAY FAIL ON THE FREEWAY, PLACING MY LIFE AND ... Read more
Incident date: Aug 10, 2009
2005 XC90 V8. POWER REDUCTION, ENGINE NOISE, ENGINE FAILURE DUE TO DEFECTIVE REAR COUNTER BALANCE SHAFT BEARING. FAILURE AT 35,000 MILES ON ENGINE, 4 YR OLD, DEALER SERVICED. LONG BLOCK REPLACED WHILE UNDER EXTENDED 7-YR WARRANTY. BY DEALER. TOTAL REPAIR COST (W/O WARRANTY) WOULD HAVE BEEN $15,000. *TR
Incident date: May 12, 2011
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD, ABNORMAL NOISE WHEN SHIFTING GEARS. THE NOISE WOULD ALSO OCCUR WHILE THE VEHICLE DOWNSHIFTED AND SPORADICALLY, WOULD NOT ACCELERATE OVER 45 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.
Incident date: May 3, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING 10 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE WHICH CAUSED THE CONTACT TO STRIKE HER HEAD ON THE WINDOW AND SUFFER INJURIES. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE NON-DEPLOYMENT OF THE AIR BAGS AND THE MANUFACTURER STATED T... Read more
Crash
1 injured
Incident date: Oct 30, 2010
2005 VOLVO XC90 V8 AWD-NUMEROUS ELECTRICAL ISSUES SINCE PURCHASING VEHICLE FROM A LOCAL DEALER IN UPSTATE NY IN 2010. ODD PROBLEMS SUCH AS HEADLIGHTS FAILING, POWER WINDOWS OPENING AND "ANTI" THEFT FEATURES (KEY LOCK) BEING ACTIVATED FOR UNKNOWN REASON-THE VEHICLE REQUIRED A BALANCE SHAFT REPLACEMENT AT ABOUT 70K MILES (I BELIEVE IT HAD 65K MILES WHEN I PURCHASED IT) WHICH APPARENTLY WAS DUE TO M... Read more
Incident date: Apr 15, 2011
THE DRIVER INFORMATION MODULE (DIM) ON MY 2003 VOLVO XC70 BEGAN INTERMITTENTLY GOING OUT. DURING THIS TIME, I TOOK THE VEHICLE TO A VOLVO DEALER FOR DIAGNOSTICS. THE DEALER INFORMED ME THAT THE DIM WAS BAD AND WOULD NEED TO BE RE-MANUFACTURED AS IT IS A "CAR SPECIFIC" PART. THE COST OF THE JOB WAS GOING TO BE AROUND $1,400.00. I COULD NOT AFFORD THE REPAIR. AWHILE LATER, THE DIM WENT COMPLETELY OU... Read more
Incident date: May 8, 2010
LEFT FRONT COIL SPRING CRACK AND FAILURE, LOST CONTROL OF VEHICLE. *TR
Incident date: May 7, 2011
TL*THE CONTACT OWNS A 2012 VOLVO S60(NA). THE CONTACT STATED WHILE DRIVING 68 MPH THE VEHICLE SUDDENLY STALLED. SHE WAS ABLE TO COAST THE VEHICLE TO THE SHOULDER OF THE INTERSTATE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. THE... Read more
Incident date: Apr 21, 2011
A WEEK AFTER I BOUGHT MY 2001 VOLVO V70 XC THE TRANSMISSION STARTED SHIFTING HARD, LUNGING BETWEEN SHIFTS AND AFTER ABOUT AN HOUR OF DRIVING IT WAS DIFFICULT TO DRIVE. THE SERVICE TRANNY LIGHT AND CHECK ENGINE LIGHT BOTH CAME ON AFTER A VIOLENT SHIFT FROM 3-2. TOOK CAR TO LYLE PEARSON VOLVO IN BOISE. NATE TOLD ME THE COMPUTER NEEDED RE-PROGRAMING FROM VOLVO AND AN ADAPTIVE DRIVE TEST WAS NEEDED. I... Read more
Incident date: May 1, 2011
ENGINE WARNING LIGHT ALERTED A "BULB FAILURE". REPLACEMENT OF THE HEADLAMP CARTRIDGE DID NOT FIX THE PROBLEM. SINCE THE INCIDENT HAPPENED, I NOTICED SEVERAL OTHER XC90 SUV'S WITH SAME DAYLIGHT LAMP OUT ON THE DRIVER SIDE.
Incident date: May 1, 2011
ENGINE WARNING LIGHT ALERTED A "BULB FAILURE". REPLACEMENT OF THE HEADLAMP CARTRIDGE DID NOT FIX THE PROBLEM. SINCE THE INCIDENT HAPPENED, I NOTICED SEVERAL OTHER XC90 SUV'S WITH SAME DAYLIGHT LAMP OUT ON THE DRIVER SIDE.
Incident date: Feb 2, 2011
THE CAR THROTTLE IS FAULTY. MY CAR REVS TO HIGH RPM WHEN IDLE AND AT LOW SPEEDS. IT ALSO IS IN LIMP MODE. WHEN THIS PROBLEM WAS FOUND AND RECALLED IN 2006 I BROUGHT THE CAR IN FOR THE SOFTWARE UPGRADE, BUT THE CAR IS STILL TRYING TO LUNGE FORWARD AT LOW SPEEDS AND REVVING IN IDLE. I WAS TOLD BY VOLVO CUSTOMER CARE THERE WAS NOTHING THEY WILL DO FOR THE PROBLEM SINCE THE SOFTWARE HAD BEEN UPGRADED... Read more
Incident date: May 1, 2011
MY 2001 VOLVO XC70 WAGON HAD THE COIL SPRING SNAP ON THE DRIVER'S SIDE FRONT SIDE. MY WIFE WAS DRIVING WHEN SHE HEARD A LOUD NOISE IN THE FRONT END OF THE VEHICLE. I HAVE CHECKED ONLINE AT VOLVO REPAIR SITES AND IT APPEARS THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL CAR. IT IS A GREAT CONCERN TO ME AS BELIEVE IT IS A POTENTIALLY SERIOUS SAFETY ISSUE SINCE THE BROKEN SPRING A DIRECTLY ABOVE... Read more
Incident date: Aug 2, 2010
TRANSMISSION FAILED TO UPSHIFT WHEN ACCELERATED AND FAILED TO DOWNSHIFT WHEN DECELERATED. VEHICLE JERKED SEVERELY WHEN SHIFTED FROM PARK INTO DRIVE, OR FROM DRIVE TO REVERSE, OR FROM REVERSE TO PARK. AUTOMATIC TRANSMISSION FAILED.
Incident date: May 6, 2011
THE FAILURE JUST BEGAN AT AROUND 100K MILES, NO SPECIFIC EVENT. THE CAR LURCHES WHEN I AM PULLING INTO A PARKING SPACE AFTER I HAVE BROUGHT IT TO A COMPLETE STOP. CAR JERKS WHILE DOWN SHIFTING INTO RIGHT HAND TURNS. CAR JERKS AT INTERSECTIONS WHILE SLOWING DOWN AND/OR ACCELERATING. I AM AFRAID IT IS GOING TO JERK FORWARD AND HIT SOMETHING THAT I, AS A DRIVER, SHOULD NOT BE AT RISK OF HITTING. THIS... Read more
Incident date: Feb 8, 2011
SUN ROOF DRAINS DISCONNECT RESULTING IN WATER BEING BLOWN INTO CAR UNDER DRIVERS AND PASSENGER SEATS. *TR
Incident date: Feb 23, 2005
1999 VOLVO S70. MECHANICAL PROBLEMS STARTED IN 2005.THE VEHICLE WOULD SUDDENLY STALL WITH NO WARNING, USUALLY IN RUSH HOUR TRAFFIC. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE, BUT OFTEN IT WOULD GO NO MORE THAN 20-30 MPH. ALSO, SOME OF THE LIGHTS ON THE DASH WOULD COME ON AND GO OFF. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER AT LEAST SIXTEEN TIMES.THEY SAY THEY CAN'T DUPLICATE THE PROBLEM... Read more
Incident date: Apr 29, 2011
FOR SEVERAL WEEKS I HAVE INTERMITTENT ISSUES WITH ODD CODES SHOWING UP ON THE DASH BOARD AND THEN THE CAR NOT STARTING. I TOOK IT IN AND NO ONE COULD FIND ANYTHING WRONG. THIS WEEK DRIVING HOME FROM WORK ON THE HIGHWAY THE CAR WENT INTO FULL SHUT DOWN. (EXTREMELY DANGEROUS !!!!) I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART A FEW MINUTES LATER AND DROVE THE CAR HOME ... Read more
Incident date: Apr 27, 2011
I HAVE AN 2005 VOLVO XC90 WITH ONLY 53,000 MILES AND THE TRANSMISSION HAS ALREADY GONE OUT LEAVING MY FAMILY STRANDED ON THE SIDE OF THE FREEWAY. *TR
Incident date: Mar 29, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED UNTIL CRASHING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE FAILURE AND CURRENT MILEAGE WAS 92,058. UPDATED 05/26/11 *BF THE CONSUMER STATED AS SHE MADE A TURN... Read more
Crash
Incident date: Mar 29, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED UNTIL CRASHING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE FAILURE AND CURRENT MILEAGE WAS 92,058. UPDATED 05/26/11 *BF THE CONSUMER STATED AS SHE MADE A TURN... Read more
Crash
Incident date: Jan 28, 2011
TL* THE CONTACT OWNS A 1999 VOLVO XC70 (N/A). THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL SYSTEM WARNING LIGHT WAS ILLUMINATED IN 2004. THE DEALER REPLACED THE THROTTLE BODY SYSTEM AND MADE UPDATES TO THE VEHICLE COMPUTER. THE CONTACT WAS OFFERED AN EXTENDED WARRANTY TO COVER THE FAILURE FOR UP TO TEN YEARS FROM THE DATE OF SERVICE. MOST RECENTLY, THE WARNING LIGHT WAS ILLUMINATED AGA... Read more
Incident date: Apr 20, 2010
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY WITH A SUBSTANTIAL LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AS THE ENGINE STALLED. IN ADDITION, THE CONTACT NOTICED A STRONG ODOR OF FUEL BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP W... Read more
Incident date: Feb 1, 2011
2004 VOLVO XC90 T6 "TRANSMISSION SERVICE URGENT" ERROR MESSAGE APPEARS. CAR JUMPS WHEN CHANGING GEAR AND SOMETIMES HAS NO POWER WHEN PUSHING THE GAS. CAR HAS 72K+ MILES. *TR
Incident date: Apr 25, 2011
*EVENTS LEADING UP TO - RANDOM *FAILURE - TRANSMISSION SHIFTING OUT OF GEAR - NO THROTTLE RESPONSE- THEN SLAMMING INTO GEAR. HARD DOWN SHIFT / UP-SHIFT. * THROTTLE BODY REPLACED, CVVT SOLENOID CLEANED, TRANNY FLUID CHANGED.... NO CORRECTION TO PROBLEM. *TR
Incident date: Jan 20, 2011
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED WHILE THE VEHICLE WAS PARKED. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPAIRED THE LOCK MECHANISM AND REPROGRAMMED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 86,000 AND THE FAILURE MI... Read more
Incident date: Mar 13, 2011
FRONT DRIVER'S SEAT WAS BURNED THROUGH BY THE SEAT HEATER. *TR
Incident date: Apr 21, 2011
ON APRIL 21,2011 APPROXIMATELY 7:45AM, MY VEHICLE FAILED IN ACCELERATING POWER SUDDENLY WHILE DRIVING. IN ADDITION, MY VEHICLE JERK, SKIP, AND SHOOK UNCONTROLLABLY. I HAD MY CAR TOWED TO MY PERSONAL REPAIR SHOP (REPUTABLE VOLVO SERVICE, INC.) MY MECHANIC INFORMED ME AFTER A DIAGNOSTIC, THAT THE THROTTLE MODULE NEEDS TO BE REPLACED. HE TELLS ME THAT ONLY THE VOLVO DEALER WOULD BE THE ONLY REPAIR SE... Read more
Incident date: Feb 25, 2011
2004 VOLVO S60 STALLED SUDDENLY WHEN TURNING. IT HAS STALLED WHEN PULLING FROM A STOP SIGN. BOTH INCIDENTS OCCURRED AROUND WITH 100,000 MILES ON THE CAR. COMPLETE LOSS OF POWER, STEERING, AND BRAKING. VEHICLE TAKEN TO DEALER AND WAS TOLD THERE WAS A PROBLEM WITH THE FUEL PRESSURE SENSOR. THERE IS A RECALL FPS FOR THE SAME YEAR, MAKE AND MODEL AS MY CAR, HOWEVER, I WAS TOLD THAT MY VIN# IS NOT ... Read more
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC70 EQUIPPED WITH GOOD YEAR ASSURANCE TRIPLETRED TIRES, SIZE 215/65/R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT DRIVER SIDE TIRE SUDDENLY EXPLODED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THEN COASTED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVI... Read more
Incident date: Apr 12, 2011
I OWN A 2004 VOLVO XC-90. I HAVE OWNED IT SINCE 12/2007. APPROXIMATELY 7 MONTHS AGO I STARTED HAVING INTERMITTENT ELECTRICAL PROBLEMS (NAVIGATION FAILURE, ENGINE SERVICE ALERTS, SECURITY ALARM SYSTEM FAILURE). MESSAGES WOULD APPEAR AND THEN STOP. RECENTLY WHILE DRIVING IN THE MOUNTAINS A MESSAGE APPEARED ABOUT A POSITION LIGHT FAILURE, THEN PROGRESSED TO MULTIPLE LIGHT FAILURES. THIS OCC... Read more
Incident date: Apr 1, 2011
RIGHT HAND SIDE, FRONT COIL SPRING CRACKED IN TWO. *TR
Incident date: Mar 19, 2011
TL*THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED WHEN THE VEHICLE SHIFTED INTO DRIVE THERE WAS A DELAY BEFORE IT WOULD ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A SOFTWARE UPGRADE BUT THAT DID NOT REMEDY PROBLEM. A TRANSMISSION MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS A KNOWN FAILURE AND WAS CONCERNED SINCE THE MANU... Read more
Incident date: Apr 14, 2011
I WAS DRIVING MY 2004 VOLVO S60. THERE WERE NO ADVERSE DRIVING CONDITIONS, AND I WAS DRIVING NORMALLY. I WENT TO PUT MY S60 IN PARK, AND IT WOULD NOT GO PAST NEUTRAL INTO EITHER REVERSE OR PARK. MY S60 HAS A GEARTRONIC TRANSMISSION (GEARTRONIC IS ESSENTIALLY THE BRAND NAME OF THE VOLVO MANUMATIC TRANSMISSION. SOURCE: HTTP://WWW.EHOW.COM/INFO_7784643_GEARTRONIC-TRANSMISSION.HTML#IXZZ1K1HJ4JPR) TH... Read more
Incident date: Apr 11, 2011
TL* THE CONTACT OWNS A 1999 VOLVO V70. THE CONTACT STATED THAT THE CHECK ENGINE AND ESC WARNING LIGHTS WERE ILLUMINATED. THE ENGINE THEN EXHIBITED AN ABNORMAL INCREASE IN RPMS ACCOMPANIED BY A LOUD NOISE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) BUT WAS INFORMED BY THE MANUFACTURER THAT THE REPAIRS HAD BEEN PERFORMED BY THE PREVIOUS OWNER. THE VEHICLE WAS... Read more
Incident date: Apr 11, 2011
TL* THE CONTACT OWNS A 1999 VOLVO V70. THE CONTACT STATED THAT THE CHECK ENGINE AND ESC WARNING LIGHTS WERE ILLUMINATED. THE ENGINE THEN EXHIBITED AN ABNORMAL INCREASE IN RPMS ACCOMPANIED BY A LOUD NOISE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) BUT WAS INFORMED BY THE MANUFACTURER THAT THE REPAIRS HAD BEEN PERFORMED BY THE PREVIOUS OWNER. THE VEHICLE WAS... Read more
Incident date: Apr 14, 2011
THIS ISSUE SHOULD BE OF THE RECALL VARIETY. I BROUGHT MY 2008 XC90 TO THE DEALER TODAY FOR ANOTHER ISSUE. I SAT IN THE WAITING ROOM FOR 30 MIN WHEN THE SERVICE MAN APPROACHED ME AND ASKED ME IF MY IGNITION HAD EVER LOCKED UP BEFORE. I SAID NO AND TRIED TO TURN THE KEY MYSELF. COMPLETELY LOCKED. THE SERVICE REP SAID "I KNOW WHAT IT IS" AS HIS WIFE IN HER VOLVO HAD RECENTLY HAD THE SAME PROBLEM. HE ... Read more
Incident date: Apr 14, 2011
2001 VOLVO S40 SUDDENLY STARTS ACCELERATING ON ITS OWN REGARDLESS OF THE SPEED I AM TRAVELLING. IT CAN HAPPEN AT SLOW SPEEDS OR HIGHWAY SPEEDS. IT HAPPENS REGARDLESS OF WHETHER THE CRUISE CONTROL IS ON OR OFF. IT HAPPENS REGARDLESS OF WHETHER MY FOOT IS ON THE BREAK OR THE ACCELERATOR. IN OTHER WORDS, I CAN HAVE MY FEET COMPLETELY OFF BOTH PEDALS AND THE CAR WILL ACCELERATE. THE ONLY WAY TO S... Read more
Incident date: Mar 12, 2011
TL*THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION SHIFTED HARD BETWEEN GEARS AT LOWER SPEEDS. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE ALTERNATOR WAS NOT CHARGING AND THERE WAS A LACK OF POWER; THE ALTERNATOR WAS REPLACED. THE FAILURE CONTINUED AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more