Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 27, 2011
I HAVE A 2001 VOLVO V70 WITH 110,000 MILES. THE TRANSMISSION HAS BEEN SLIPPING FOR THE LAST 2 YEARS. LAST WEEK THE CAR WAS BARELY DRIVABLE. MY VOLVO MECHANIC STATES THAT THE TRANSMISSION NEEDS TO BE REPLACED (APPROX. $4700). I HAVE HEARD OF MANY OTHER VOLVO OWNERS HAVING THE SAME PROBLEM. *TR
Incident date: Jun 29, 2011
TL* THE CONTACT OWNS A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD DOWN SHIFT, CAUSING THE VEHICLE TO JERK. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,950. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jul 8, 2011
1.JULY 8, 2011. 2005 VOLVO XC90 BALANCE SHAFT BROKE OFF WITHIN CAR ENGINE. HEARD A LOUD SOUND COMING FROM CAR ENGINE, AND LOST A GREAT DEAL OF POWER WHILE DRIVING ON HIGHWAY. 2.FURTHER DAMAGE TO THE VEHICLE ENGINE COULD HAVE BEEN DONE DUE TO ACCELERATING TO GET OF THE HIGHWAY IN ORDER TO AVOID A COLLISION FROM VEHICLES COMING FROM BEHIND. THIS WAS A SCARY LIFE AND DANGEROUS EXPERIENCE. 3.VO... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THERE WAS AN ODOR OF GASOLINE. A FUEL LEAK WAS ALSO DISCOVERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE SEAM OF THE FUEL TANK WAS ROTTED AND NEEDED TO BE REPLACED. THE ENTIRE FUEL TANK WAS REPLCACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jul 23, 2011
B+ BATTERY CABLE AT STARTER SOLENOID SHORTED TO STARTER CASE AND GROUNDED. CAUSING A FIRE IN ENGINE COMPARTMENT. CAR SHUT DOWN WITHOUT WARNING. ENGINE WENT OFF, LIGHTS WENT OUT ALL IN AN INSTANT. EMERGENCY FLASHERS WERE INOPERATIVE. PULLED OFF TO THE SIDE OF THE ROAD AND STOPPED USING THE EMERGENCY BRAKE. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND FOUND THE FRONT OF THE ENGIN... Read more
Fire
Incident date: Jul 23, 2011
B+ BATTERY CABLE AT STARTER SOLENOID SHORTED TO STARTER CASE AND GROUNDED. CAUSING A FIRE IN ENGINE COMPARTMENT. CAR SHUT DOWN WITHOUT WARNING. ENGINE WENT OFF, LIGHTS WENT OUT ALL IN AN INSTANT. EMERGENCY FLASHERS WERE INOPERATIVE. PULLED OFF TO THE SIDE OF THE ROAD AND STOPPED USING THE EMERGENCY BRAKE. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND FOUND THE FRONT OF THE ENGIN... Read more
Fire
Incident date: May 18, 2011
TRANSMISSION FAILURE, LOSS OF POWER AND POWER STEERING. UPDATED 07/28/11*BF
VOLVO
VOLVO TRUCK
(2000) — TIRES
Jul 26, 2011
Incident date: Jun 9, 2011
2000 VOLVO CONVENTIONAL. UNIT #1 WAS EASTBOUND IN FAR RIGHT LANE. UNIT #1 EXPERIENCED BLOW-OUT ON THE FORWARD DRIVE AXLE, TANDEM, ON PASSENGER SIDE OF CAB, CAUSING DAMAGE TO FUEL TANK, FIBERGLASS BODY, AND MUD FLAP ASSEMBLY. *LN (OHIO TRAFFIC CRASH REPORT # 10-0401-90)*JB
Incident date: Jul 26, 2011
I OWN A 2004 VOLVO XC90 TC. THE MILEAGE ON THE VEHICLE IS 54,000 APPROXIMATELY. AS OF 7/26 THE TRANSMISSION HAS FAILED, THE COST TO REPAIR IS 5,200 USD. THERE IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, AND MODEL OF TRANSMISSIONS. VOLVO WILL NOT COVER THE COST OF REPAIRS NOR HAVE THEY ISSUED A RECALL FOR THIS WIDELY KNOWN PROBLEM. *TR
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THE FUEL GAUGE DID NOT READ EMPTY AT THE TIME THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 8/29/11 *CN THE CONSUMER STATED A RECALL WAS ISSUED REGARDING DEFECTIVE FUEL PUMPS. HOWEVER, ... Read more
Incident date: Mar 15, 2010
NOTICED BARE WIRES INSIDE HEADLIGHT ASSEMBLY, BOTH SIDES, WHEN CHANGING BULB. WRAPPED WIRES UNTIL I COULD FIND A WIRING HARNESS. LOW BEAM WAS WORSE THAN HIGH BEAM. CHECKED WITH VOLVO, TALLAHASSEE, FL AND THEY STATED THERE WERE NO RECALLS CONCERNING HEADLIGHT (OR SWITCH). RECENTLY BOUGHT TWO NEW WIRING HARNESSES AND INSTALLED BUT NOTICED THEY WERE ALSO NOT CORRECTLY INSULATED (PLASTIC) JUST LIKE ... Read more
Incident date: May 3, 2011
1. HEARD MARBLE NOISES UNDERHOOD AFTER 56,000 MILES OF NORMAL DRIVING. WELL MAINTAINED. 2. BALANCE SHAFT BEARING BROKE APART AND PUT OUT METAL SHARDS BETWEEN CYLINDER HEADS. LOUD METALLIC NOISE FROM ENGINE. VEHICLE WAS SHUT DOWN IMMEDIATELY AFTER PULLING OVER TO AVOID ENGINE DESTRUCTION AND TRAFFIC ACCIDENT DUE TO HALTED VEHICLE. HAD TO BE TOWED. 3. BALANCE SHAFT BEARING IS BEING REPLAC... Read more
Incident date: Jan 1, 2009
I HAVE HAD THE SMELL OF GAS AND EVIDENCE OF LEAKS AT THE GAS TANK FOR ABOUT TWO YEARS PLUS. I CALLED VOLVO TWO YEARS AGO ABOUT THE RECALL (NHTSA # EA03008 FROM JULY/2004). I WAS TOLD THAT MY CAR VIN DOES NOT MATCH THE RECALL. I JUST HAD THE TANK PULLED BY MY MECHANIC AND IT IS A PLASTIC TANK WHICH IS LEAKING FROM THE 3 BOLTS WHICH ATTACH IT TO THE HEAT SHIELD- EXACTLY AS DESCRIBED IN THE RECALL- ... Read more
Incident date: Dec 23, 2010
TL* THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD JERK UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNA... Read more
Incident date: Jun 14, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE WOULD GO INTO LIMP MODE AND DECELERATE TO 15 MPH UNEXPECTEDLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). BOTH THE DE... Read more
Incident date: Apr 13, 2011
I OWN A 2004 VOLVO XC90 T6 AND IT HAS BEEN A DISASTER THE LAST 4 YEARS. ONE DAY I WAS DRIVING ON I90 (NYST) WHEN MY CAR WHOLE DASHBOARD WENT OUT . IT WAS A MOMENT I CANT FORGET . I COULDN'T DO ANYTHING, I WAS DRIVING 65 MPH AND CAN ONLY FORCE MY CAR OFF THE ROAD BECAUSE I HAVE LOST CONTROL OF IT . THIS IS SAFETY ISSUE IN MY BOOK. NO ONE IS GOING TO DO ANYTHING UNTIL SOMEONE GETS HURT. I KNOW I A... Read more
Incident date: Jun 12, 2011
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE BEGAN TO SMELL AN ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT FUEL WAS LEAKING THROUGH CRACKS IN THE FUEL PUMP, TRAVELING UP TO THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLAC... Read more
Incident date: Jul 11, 2011
2000 S80 VOLVO ON HIGHWAY GOING STRAIGHT. 60 MILES AN HR. STEERING WHEEL TURNS RADICALLY TO LEFT. LOOSE CONTROL OF CAR. STEERING WHEEL IS LOCKED. MAC TRUCK DRIVER SAID THAT HE HEARD A LOUD SOUND OUT OF CAR. HE HEARD IT BEFORE HE SAW IT. AFTER BOUNCING OFF TRUCK AND HITTING RAILING. CAR FINALLY STOPS. CAR IS TOTALED. VOLVO BODY OF CAR WAS NOT VERY CRUSHED. I FEARED THAT IF THE MAC TRUCK ... Read more
Crash
Incident date: Jul 7, 2011
THERE IS EXCESSIVE WEAR ON MY 2008 VOLVO C70. THE REAR TIRES WERE SCALLOPED AND FEATHER-EDGED TO THE POINT OF REPLACEMENT AT 15,000. THE FRONT TIRES WERE MOVED TO THE REAR WITH NEW TIRES INSTALLED IN THE FRONT. REAR TIRES GAINED THE SAME SYMPTOMS AT 19,800 MILES WITH ADDITIONAL SYMPTOMS OF LOW RUMBLE. NEW TIRES WERE PUT ON THE FRONT AND PREVIOUS FRONT TIRES PUT ON REAR AXLE. WHEEL ALIGNMENT WAS DO... Read more
Incident date: Jan 1, 2009
TRANSMISSION STARTED CLANKING ON THE GO AGAIN WHENEVER AFTER AN ABRUPT STOP. IT HAS PROBLEM SWITCHING IN THE LOW GEARS, BUT IS FINE ON THE HIGH GEARS WHEN IN HIGHWAY. IT HAS DIFFICULTY GOING BETWEEN DRIVE AND REVERSE ALSO. IT MAKES A LOUD NOISE AS IF A HAMMER HIT IT. THIS CAR WAS NEVER IN AN ACCIDENT. IT WAS REGULARLY SERVICED BY THE DEALER. BUT WHEN THIS PROBLEM WAS FIRST REPORTED TO THEM WHEN I... Read more
Incident date: Dec 15, 2009
IGNITION KEY CYLINDER MALFUNCTIONING. INSERT KEY TO START CAR, KEY ROTATES 360 DEGREES WITHOUT ENGAGING. TAKES SEVERAL ATTEMPTS TO GET THE KEY TO NOT ROTATE AND ACTUALLY START THE CAR. I HAVE SPOKEN TO SEVERAL MECHANICS AND HAVE SEEN MULTIPLE THREADS ON FORUMS THAT THIS IS NOT AN UNCOMMON ISSUE WITH THESE CARS AND IT SEEMS TO BE SOMETHING THAT OCCURS AFTER 100,000 MILES. ESTIMATED COST OF REPAIR I... Read more
Incident date: Jul 9, 2011
TL* THE CONTACT OWNS A 2012 VOLVO S60 T5. THE CONTACT STATED THAT IN THE ATTEMPT TO TURN THE VEHICLE OFF AND TAKE THE KEY OUT OF THE IGNITION, THE VEHICLE REMAIN ON. THE DEALER NOR MANUFACTURER WERE CONTACTED IN REFERENCE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.
Incident date: Jun 6, 2011
TL* THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS FOR THE FAILURE. THE DEALER REPLACED THE BATTERY AND THE WIRING HARNESS BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 186,585 AND THE CURRENT MILEAGE WAS 187, 642.
Incident date: Jul 4, 2011
THE HEAD LINER IN MY 2007 VOLVO C70 FELL JUST AS I PULLED INTO MY DRIVEWAY. THE LINER IS HELD IN PLACE WITH ADHESIVE COATED CLIPS AND THE ADHESIVE FAILED. HAD I BEEN DRIVING THIS COULD HAVE BEEN A MAJOR PROBLEM. *TT
Incident date: Jun 22, 2011
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE SMELL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS LEAKING FUEL AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY FUEL PUMP), BUT WAS ADVISED BY THE DEALER THAT... Read more
Incident date: Oct 31, 2010
FUEL TANK OVERFLOWS BEFORE TANK IS FULL AND SPILLS FUEL ON DRVIER AND GROUND. HAPPENS CONSTANTLY EACH TIME I TRY TO FILL THE TANK. BOUGHT THE VEHICLE WITH THE PROBLEM, BUT I WAS NOT APPRISED BY THE PREVIOUS OWNER. CHECKED THE INTERNET AND THE PROBLEM IS VERY COMMON AMONG VOLVO VEHICLES, ESPECIALLY THIS MODEL. VOLVO REFUSES TO ISSUE A RECALL AND INSTEAD WANTS CUSTOMERS TO PAY FOR THE REPAIR. *TT
Incident date: Jul 12, 2011
THE CAR SUDDENLY LOST POWER AND BEGAN TO SLOW DOWN. THE CHECK ENGINE LIGHT CAME ON. I WAS UNABLE TO DRIVE IT AND HAD TO HAVE IT TOWED TO A REPAIR SHOP. HOWEVER, NO CODES ARE COMING UP. THEY SEE NO ISSUE WITH THE CAR. *TT
Incident date: Jul 4, 1983
2003 VOLVO XC90 ENGINE CUT OFF SUDDENLY WHILE DRIVING ~70MPH ON THE HIGHWAY. WAS LUCKY I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT OR STALLED IN THE MIDDLE OF THE ROADWAY. DEALER UNABLE TO DIAGNOSE THE PROBLEM. I BELIEVE THIS COULD HAVE POTENTIALLY CAUSED A FATAL ACCIDENT CONSIDERING THE SPEEDS AT WHICH OTHER CARS WERE TRAVELLING AND THE POTENTIAL TO BE STRANDED IN THE ROAD.... Read more
Incident date: Jul 12, 2011
TL* THE CONTACT OWNS A 2000 VOLVO V40. THE CONTACT SHIFTED INTO REVERSE WITH THE BRAKE PEDAL ENGAGED WHEN THE VEHICLE UNINTENTIONALLY ACCELERATED AND DROVE OVER A PLASTIC TRASH RECEPTACLE, CERAMIC POT AND THEN CRASHED INTO THE SIDE OF A NEARBY HOUSE. THERE WAS NO PERSONAL INJURY AND THE EXTERIOR SIDE OF THE HOUSE SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS NOT FILED. THE REAR BUMPER COMPLETELY DET... Read more
Crash
Incident date: Jul 9, 2011
DRIVING AT HIGHWAY SPED IN 2005 VOLVO XC 90 WHEN SUNROOF GLASS EXPLODED. GLASS REPAIR FACILITY SAID THERE WAS LIKELY A FLAW IN THE GLASS. VOLVO SAYS NOT LIKELY. IF I HAD HAD THE SHADE OPEN ALL THAT GLASS WOULD HAVE FALLEN ONTO ME/PASSENGERS AND INTO EYES. SHATTERED INTO A THOUSAND LITTLE PIECES. COULD HAVE CAUSED A ACCIDENT AND/OR PERSONAL INJURY. *TT
Incident date: Jun 18, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING 75 MPH, THE CONTACT STATED THAT SHE APPLIED PRESSURE TO THE ACCELERATOR PEDAL; HOWEVER, SHE WAS UNABLE TO ACCELERATE WHEN SHE NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED ... Read more
Incident date: May 20, 2011
2003 VOLVO S60 AW DASHBOARD FAILURE. I UNDERSTAND FROM TALKING WITH AUTO MECHANICS THIS IS A COMMON PROBLEM AND IS ALSO RECOGNIZED BY AUTO ELECTRICAL REPAIR SITES. THIS EXTREMELY DANGEROUS WITH THIS LOSS OF EQUIPMENT. *TR
Incident date: May 20, 2011
2003 VOLVO S60 AW DASHBOARD FAILURE. I UNDERSTAND FROM TALKING WITH AUTO MECHANICS THIS IS A COMMON PROBLEM AND IS ALSO RECOGNIZED BY AUTO ELECTRICAL REPAIR SITES. THIS EXTREMELY DANGEROUS WITH THIS LOSS OF EQUIPMENT. *TR
Incident date: Jul 10, 2011
THE STEERING LOCKED ON OUR 2004.5 VOLVO S40 T5 AS MY WIFE AND 6 WEEK OLD DAUGHTER WERE BACKING OUT OF OUR DRIVEWAY UNDER POWER. NO ERRORS WERE REPORTED WHEN THE CAR STARTED, BUT THE WHEEL LOCKED (AND AN ERROR WAS DISPLAYED) AFTER THE CAR WAS IN MOTION. SHE STOPPED THE VEHICLE WHEN SHE WAS UNABLE TO TURN THE WHEEL. SHE WAS THEN ABLE TO PUT THE CAR INTO DRIVE AND MOVE BACK TO HER PREVIOUS POSITIO... Read more
Incident date: Jun 8, 2011
MY V70 ALWAYS HESITATES WHEN SHIFTING BETWEEN R AND D GEAR. AND I CAN HEAR A LOUD CLANK!!! SOMETIME IT DOES A HORRIBLE UP- OR DOWN-SHIFTING AROUND 25 MPH. THE TRANSMISSION MUST GET WORSE AND WORSE SINCE THE "CLANK" CONTINUES EVERYDAY. *TR
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THE TRANSMISSION WAS REPLACED ON 1/27/2007, BECAUSE THE SEALS FAILED IN THE DRIVE TRAIN. THE CONTACT STATED THE FAILURE RECURRED AND WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY STATED THE TRANSMISSION FAILED AGAIN. THE CONTACT STATED THE TRANSMISSION WAS FIRST REPLACED UNDER WARRANTY, BUT THE MANUFACTURER STATED THE RECENT FAILURE... Read more
Incident date: Jul 3, 2011
DRIVING IN HEAVY RAIN, CRUISE CONTROL FAILS, CAR GETS STUCK IN 5TH GEAR, LIGHTING FAILURE, CAR SAYS IN DRIVE WHEN IN PARK, ANTI-SKID SERVICE LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON. HAD TO BE TOWED BACK TO THE DEALER WHEN THEY TEST DROVE IT. VERY DANGEROUS SITUATION, TWO KIDS IN THE CAR AND BOUGHT THE CAR FOR ITS SAFETY RATING. WILL COST $2500 TO REPAIR. *TR
Incident date: Jul 3, 2011
DRIVING IN HEAVY RAIN, CRUISE CONTROL FAILS, CAR GETS STUCK IN 5TH GEAR, LIGHTING FAILURE, CAR SAYS IN DRIVE WHEN IN PARK, ANTI-SKID SERVICE LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON. HAD TO BE TOWED BACK TO THE DEALER WHEN THEY TEST DROVE IT. VERY DANGEROUS SITUATION, TWO KIDS IN THE CAR AND BOUGHT THE CAR FOR ITS SAFETY RATING. WILL COST $2500 TO REPAIR. *TR
Incident date: Jul 6, 2011
1. LEAK FOUND IN PASSENGER-SIDE TRANSMISSION SEAL WHILE CAR WAS GETTING REGULAR SERVICE 2. TOOK CAR TO CERTIFIED VOLVO MECHANIC 3.VOLVO USA TOLD MECHANIC THAT THE PART, AS SUCH, IS NOT AVAILABLE AS A PART FOR REPAIR ; INSTEAD THAT THE ENTIRE LARGER PART,THE BEZEL GEAR, WHICH IS WORKING QUITE WELL, WILL HAVE TO BE REPLACED AT A COST OF $2000! *TR
Incident date: Jul 6, 2011
NORMAL DRIVING, AT APPROXIMATELY 142,000 MILES TRANSMISSION SERVICE REQUIRED LIGHT CAME ON AFTER TRANSMISSION BEGAN SLIPPING AND "CLUNKING". TRANSMISSION FAILURE ON 2001 VOLVO XC70. $4,000+ REPAIR, COMMON TO THE 2001 XC70 MODEL. *TR
Incident date: Jun 26, 2011
TL* THE CONTACT OWNS A 1999 VOLVO V70XC. THE CONTACT STATED THERE WAS FUEL LEAKING FROM THE TOP OF THE FUEL TANK CAUSING IT TO FAIL INSPECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Incident date: Jul 1, 2011
VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STATES SUCH AS VIRGINIA THAT SHARES A SIMILAR CLIMATE PROFILE). THE CAR I... Read more
Incident date: Jul 1, 2011
VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STATES SUCH AS VIRGINIA THAT SHARES A SIMILAR CLIMATE PROFILE). THE CAR I... Read more
Incident date: Jul 2, 2011
AN ELECTRICAL FAILURE IN OUR 2004 XC90 OCCURRED LATE AT NIGHT WHILE WE WERE NEARING THE END OF A 60 MILE TRIP...AND IT ALMOST KILLED ME AND MY FAMILY. I WAS DRIVING HOME AT NIGHT AFTER ATTENDING A FIREWORKS SHOW IN SAN JOSE, CA AND FOR SOME REASON THE ENGINE STALLED DURING DE-CELLERATION AS I WAS CHANGING LANES WHILE EXITING THE FREEWAY. I FIRST NOTICED IT WHEN THERE WAS A LOSS OF HEADLIGHTS, TH... Read more
Incident date: Jun 29, 2011
THE CAR, INCLUDING ALL BRAKE COMPONENTS, WAS INSPECTED 3 WKS AGO. NINE DAYS AGO, THE EMERGENCY BRAKE SHOE BROKE AND THE PIECES FELL INTO THE WHEEL WORKS SO I COULD NOT DRIVE THE CAR. NOTE: IT HAD BEEN RAINING FOR A LONG TIME, SO THE MECHANIC SUSPECTS THE E-BRAKE CABLE RUSTED, FROZE LIGHTLY INTO THE "BRAKE" POSITION AND THE FRICTION RUBBED OFF THE ADHESIVE AND BROKE THE SHOE. THE CAR HAD BEEN DR... Read more
Incident date: Jun 28, 2011
I PURCHASED A 2001 VOLVO V7 WAGON WITH 61,000 MILES. (IT WAS A ONE OWNER CAR THAT HAD BEEN REPOSSESSED). WITHIN A WEEK, THE CAR WAS GOING INTO NEUTRAL WHILE I WAS DRIVING ON THE HIGHWAY AND JERKING. THE TRANSMISSION HAS TO BE REPLACED. BECAUSE OF ITS AGE, VOLVO REFUSES TO HELP WITH THE COST OF REPLACING THE TRANSMISSION. YET, NO MATTER HOW OLD THE VEHICLE, THE TRANSMISSION SHOULD HAVE LASTED MUCH ... Read more
Incident date: May 27, 2011
2006 VOLVO 1800, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE. UNIT 1 PULLED TO THE BERM WHEN ITS TRAILER TIRES CAUGHT FIRE. *BF ACCORDING TO THE POLICE REPORT, THE BRAKES WERE THE CAUSE OF THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0362-91)*JB
Fire
Incident date: May 10, 2011
2008 VOLVO C70. CONSUMER STATES POWER STEERING FAILURE *TGW THE CONSUMER STATED WHEN THE POWER STEERING FAILED WITHOUT WARNING, IT CAUSED HIM TO SWERVE OFF THE ROAD. AS A RESULT, THE CONSUMER SUSTAINED VARIOUS BODILY INJURIES AND AUTO BODY DAMAGE. THE VEHICLE WAS INSPECTED BY THE DEALER AND IT WAS DETERMINED THE POWER STEERING WAS DEFECTIVE. VOLVO STATED THEY WOULD REPAIR THE CONSUMERS VEHICLE, ... Read more
Crash
1 injured
Incident date: Jun 29, 2011
2000 VOLVO V40 - VERY WELL MAINTAINED, 2ND OWNER, APPROXIMATELY 83,000 MILES. I STARTED NOTICING THAT THE CAR WOULD SURGE ON THE HIGHWAY WITH THE A/C ON AND WHEN I HAD STEADY PRESSURE ON THE ACCELERATOR (I.E. ICRUISING AT A STEADY SPEED). THE SURGE IN RPM'S WOULD BE RHYTHMIC, VERY SUBTLE (100-200 RPMS) AND CONTINUE INDEFINITELY UNTIL I TURN THE A/C OFF - AT WHICH TIME THEY WOULD CEASE. THEY WOULD... Read more