Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 8, 2011
WHILE DRIVING THE ELECTRONICS SHUT OFF AND THE ENGINE DIES AS IF ITS IN NEUTRAL. TOOK TO VOLVO SERVICE AND THEY SAID A CAN SOFTWARE UPGRADE WOULD SOLVE IT, THIS DID NOT SOLVE IT, IMMEDIATELY AFTER WE LEFT THE SAME THING HAPPENED WITHIN A FEW MILES, ENGINE SHUT DOWN, POWER WENT OUT, WHEN RESTARTED THE SRS AIRBAG ERROR CODE CAME ON AS WELL AS THE ABS BREAK FAILURE MESSAGE. I SEE YOU GUYS HAVE COMPL... Read more
Incident date: Oct 8, 2011
WHILE DRIVING THE ELECTRONICS SHUT OFF AND THE ENGINE DIES AS IF ITS IN NEUTRAL. TOOK TO VOLVO SERVICE AND THEY SAID A CAN SOFTWARE UPGRADE WOULD SOLVE IT, THIS DID NOT SOLVE IT, IMMEDIATELY AFTER WE LEFT THE SAME THING HAPPENED WITHIN A FEW MILES, ENGINE SHUT DOWN, POWER WENT OUT, WHEN RESTARTED THE SRS AIRBAG ERROR CODE CAME ON AS WELL AS THE ABS BREAK FAILURE MESSAGE. I SEE YOU GUYS HAVE COMPL... Read more
Incident date: Oct 10, 2011
ON MONDAY NIGHT (AROUND MIDNIGHT) OCTOBER 10, 2011 I WAS TAKING MY HUSBAND FOR A ROUTINE VISIT TO THE HOSPITAL FOR STROKE RELATED PROBLEMS AND IN NORMAL FASHION, I STARTED MY CAR, PUT MY FOOT ON THE BRAKE (NOT THE ACCELERATOR) AND SHIFTED INTO REVERSE. IMMEDIATELY, THE CAR ACCELERATED OUT OF CONTROL AT A HIGH RATE OF SPEED AND DIDN'T STOP UNTIL WE WERE INSIDE MY NEIGHBORS HOUSE, STOPPED ONLY BY T... Read more
Crash
1 injured
Incident date: Oct 10, 2011
ON MONDAY NIGHT (AROUND MIDNIGHT) OCTOBER 10, 2011 I WAS TAKING MY HUSBAND FOR A ROUTINE VISIT TO THE HOSPITAL FOR STROKE RELATED PROBLEMS AND IN NORMAL FASHION, I STARTED MY CAR, PUT MY FOOT ON THE BRAKE (NOT THE ACCELERATOR) AND SHIFTED INTO REVERSE. IMMEDIATELY, THE CAR ACCELERATED OUT OF CONTROL AT A HIGH RATE OF SPEED AND DIDN'T STOP UNTIL WE WERE INSIDE MY NEIGHBORS HOUSE, STOPPED ONLY BY T... Read more
Crash
1 injured
Incident date: Sep 21, 2011
MY RECENTLY BOUGHT 2004 VOLVO XC90 T6 TRANSMISSION FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY DURING RUSH HOUR. IT TOOK THE ENTIRE LENGTH OF THE LIGHT TO CROSS THE INTERSECTION AND SEVERAL NEAR-MISSES BY OTHER CARS. VOLVO REFUSES ANY RESPONSIBILITY FOR THE FAULTY TRANSMISSION AND AFTER FURTHER RESEARCH, I FOUND THAT THE TRANSMISSION WAS REPLACED AT 50,093 MILES IN 2008 WHILE UNDER WARRANTY BY... Read more
Incident date: Oct 4, 2011
I OWN A 2004 VOLVO S60. I RECENTLY FOUND OUT THAT THERE IS A RECALL ON MY VEHICLE AFTER MY MECHANIC TOLD ME MY CHECK ENGINE LIGHT WAS DUE TO THIS RECALL. VOLVO SAYS THERE IS NO SUCH RECALL AT FIRST, BUT UPON CALLING THE CUSTOMER SERVICE NUMBER I FOUND OUT THAT THERE IS. HOWEVER, THEY SAY IT IS VIN SPECIFIC AND THAT MINE IS NOT COVERED. MY MECHANIC SAYS THAT THIS NEEDS TO BE TAKEN CARE OF, FOR THIS... Read more
Incident date: May 1, 2011
SHORTLY AFTER WE PURCHASED OUR 2011 VOLVO XC90 BRAND NEW WE HAVE EXPERIENCED A LAGS IN ACCELERATION. WHEN ACCELERATING THE CAR WOULD ROLL VERY SLOWLY UNLESS THE ACCELERATOR PEDAL WAS COMPLETELY FLOORED. WE WAITED UNTIL OUR ROUTINE OIL CHANGE WAS DUE TO HAVE IT CHECKED OUT, AND WE WERE TOLD BY THE DEALER THAT THEY COULD NOT RECREATE THE CIRCUMSTANCE. THEY TOLD US THEY WOULD UPDATE THE CAR'S COMPUTE... Read more
Incident date: May 1, 2011
SHORTLY AFTER WE PURCHASED OUR 2011 VOLVO XC90 BRAND NEW WE HAVE EXPERIENCED A LAGS IN ACCELERATION. WHEN ACCELERATING THE CAR WOULD ROLL VERY SLOWLY UNLESS THE ACCELERATOR PEDAL WAS COMPLETELY FLOORED. WE WAITED UNTIL OUR ROUTINE OIL CHANGE WAS DUE TO HAVE IT CHECKED OUT, AND WE WERE TOLD BY THE DEALER THAT THEY COULD NOT RECREATE THE CIRCUMSTANCE. THEY TOLD US THEY WOULD UPDATE THE CAR'S COMPUTE... Read more
Incident date: Oct 1, 2011
I WAS DRIVING ON THE FREEWAY AND THERE WAS A SLIGHT THUMPING NOISE AND THE ELECTRICAL SYSTEMS FAILED AND SHUTDOWN IN A SECOND. THE POWER WAS LOST AND THE VEHICLE CAME TO A SUDDEN HALT. LUCKILY I WAS ON THE RIGHT SIDE OF THE ROAD AND I HAD PULLED OVER TO THE SIDE OF THE ROAD. IT WAS VERY SCARY, AS I WAS ON THE FREEWAY IN THE NIGHT AND I COULD HAVE VERY WELL BEEN IN AN ACCIDENT CAUSING DAMAGE TO MY ... Read more
Incident date: Oct 1, 2011
I WAS DRIVING ON THE FREEWAY AND THERE WAS A SLIGHT THUMPING NOISE AND THE ELECTRICAL SYSTEMS FAILED AND SHUTDOWN IN A SECOND. THE POWER WAS LOST AND THE VEHICLE CAME TO A SUDDEN HALT. LUCKILY I WAS ON THE RIGHT SIDE OF THE ROAD AND I HAD PULLED OVER TO THE SIDE OF THE ROAD. IT WAS VERY SCARY, AS I WAS ON THE FREEWAY IN THE NIGHT AND I COULD HAVE VERY WELL BEEN IN AN ACCIDENT CAUSING DAMAGE TO MY ... Read more
Incident date: Oct 1, 2011
I WAS DRIVING ON THE FREEWAY AND THERE WAS A SLIGHT THUMPING NOISE AND THE ELECTRICAL SYSTEMS FAILED AND SHUTDOWN IN A SECOND. THE POWER WAS LOST AND THE VEHICLE CAME TO A SUDDEN HALT. LUCKILY I WAS ON THE RIGHT SIDE OF THE ROAD AND I HAD PULLED OVER TO THE SIDE OF THE ROAD. IT WAS VERY SCARY, AS I WAS ON THE FREEWAY IN THE NIGHT AND I COULD HAVE VERY WELL BEEN IN AN ACCIDENT CAUSING DAMAGE TO MY ... Read more
Incident date: Sep 27, 2011
OUR 2004 VOLVO V70 ENGINE CUT OFF WHILE DRIVING ON HIGHWAY. AT THE TIME, WE WERE TRAVELING AT APPROXIMATELY 45 MILES PER HOUR. LUCKILY THERE WAS A SIDE ROAD NEARBY SO WE WERE ABLE TO COAST, STOP, AND RESTART THE CAR SAFELY. SINCE THAT DAY, THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND THEN GOING OFF AND THE ENGINE HAS SHUT DOWN WHILE DRIVING ON SEVERAL OTHER OCCASSIONS. WE TOOK THE CAR TO V... Read more
Incident date: Sep 27, 2011
OUR 2004 VOLVO V70 ENGINE CUT OFF WHILE DRIVING ON HIGHWAY. AT THE TIME, WE WERE TRAVELING AT APPROXIMATELY 45 MILES PER HOUR. LUCKILY THERE WAS A SIDE ROAD NEARBY SO WE WERE ABLE TO COAST, STOP, AND RESTART THE CAR SAFELY. SINCE THAT DAY, THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND THEN GOING OFF AND THE ENGINE HAS SHUT DOWN WHILE DRIVING ON SEVERAL OTHER OCCASSIONS. WE TOOK THE CAR TO V... Read more
Incident date: Sep 27, 2011
OUR 2004 VOLVO V70 ENGINE CUT OFF WHILE DRIVING ON HIGHWAY. AT THE TIME, WE WERE TRAVELING AT APPROXIMATELY 45 MILES PER HOUR. LUCKILY THERE WAS A SIDE ROAD NEARBY SO WE WERE ABLE TO COAST, STOP, AND RESTART THE CAR SAFELY. SINCE THAT DAY, THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND THEN GOING OFF AND THE ENGINE HAS SHUT DOWN WHILE DRIVING ON SEVERAL OTHER OCCASSIONS. WE TOOK THE CAR TO V... Read more
Incident date: Aug 8, 2011
DRIVING DOWN HIGHWAY AND ALL THE GAGES WENT OFF-- HAD SOME MINOR ELECTRICAL ISSUES FOR YEARS, TAIL LIGHTS NOT WORKING ONE TIME AND THEN OKAY. FINALLY DEALERSHIP SAID IT NEEDED A NEW CENTRAL COMPUTER. JUST PICKED UP THE CAR $1,100.00+ *TT
Incident date: Sep 1, 2011
I PURCHASED MY (2003) VOLVO XC70 IN LATE 2006 FROM I SERVICE IT REGULARLY AND DO ROUTINE MAINTENANCE CHECKS. ABOUT A MONTH AGO THE CAR BEGAN TO JERK AND HESITATE. I TOOK IT TO THE DEALER AND WAS TOLD I NEEDED A NEW TRANSMISSION FOR $5700. THE CAR HAS 71000 MILES ON IT. *TT
Incident date: Jul 1, 2011
TRANSMISSION FAILURE WITH UNDER 90K MILES AND VEHICLE RECEIVING REGULAR SERVICE FROM VOLVO DEALERSHIPS. THIS APPEARS TO BE A FREQUENT OCCURRENCE AMONG C70 VOLVO OWNERS. *TT
Incident date: Sep 11, 2011
WITHOUT WARNING OR OTHER PROBLEMS, THE CAR'S ENGINE SUDDENLY LOST POWER AT ABOUT 55 MPH ON THE HIGHWAY, MESSAGE OF "REDUCED ENGINE PERFORMANCE" CAME ON. ALTHOUGH THE CAR REMAINED TURNED ON, PRESSING ON THE GAS PEDAL HAD LITTLE TO NO EFFECT ON EITHER THE MOVEMENT OF THE CAR OR THE RPM'S. ONCE THE CAR WAS STOPPED BUT WAS STILL TURNED ON, IT MAINTAINED A STRONG "PULSING" ACTION AND SOUND FROM THE ... Read more
Incident date: Aug 20, 2011
I PURCHASED THE THULE "DOUBLE DECKER SURFBOARD CARRIER 809" IN APRIL 2011. IT IS ADVERTISED AS HAVING A THREE BOARD CAPACITY. I USED IT AS A SINGLE SHORT BOARD CARRIER. MY BOARD IS ONLY 6' 6". IT WAS ATTACHED TO A THULE CROSS BAR SYSTEM INSTALLED ON MY 2011 XC60 3.2 VOLVO. THE REAR RACK IS DIVIDED INTO TWO SECTIONS WITH EACH SECTION SECURED BY TWO BOLT HEADS THAT FLOAT IN A ALUMINUM CHANNEL FO... Read more
Incident date: Aug 18, 2011
VEHICLE WAS INSPECTED AT A LOCAL SHOP WHERE THEY ADVISED THAT THE DRAG LINK WAS ON RECALL AND IT HAD TO BE REPLACED DUE TO A SAFETY ISSUE. DRAG LINK WAS IN A VERY BAD SHAPE AND I WAS ADVISED THAT I WAS NOT TO CONDUCT DRIVING IN THAT CONDITION. REPAIRS HAVE BEEN PROCESSED, NOW I NEED TO BE PAID FOR THE RECALL PART. PLEASE CONTACT ME DIRECTLY FOR MORE INFORMATION. VIN: [XXX] YR: 2006 MODEL: VNL ... Read more
Incident date: Apr 26, 2011
VEHICLE LUNGES FORWARD FROM SECOND TO THIRD GEAR AND "BANGS" INTO GEAR FROM SECOND TO FIRST GEAR. TOOK THE VEHICLE TO VOLVO DEALERSHIP AND HAD A SOFTWARE UPDATE. A MECHANIC TEST DROVE THE VEHICLE AFTERWARDS AND WE WERE TOLD THE TRANSMISSION NEEDED TO BE REPLACED. MILEAGE WAS 132,00. VISITED A LOCAL MECHANIC AND HE SAID HE HAD SERVICED SEVERAL VOLVO S60 AND V70 MODELS OF THE 2001~2002 MODEL YEAR AN... Read more
Incident date: Mar 14, 2011
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO D... Read more
Incident date: Mar 14, 2011
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO D... Read more
Incident date: Sep 4, 2011
HEARD LOUD TICKING NOISE COMING FROM ENGINE AT 86330K MILES. VEHICLE RIDE BECAME SOMEWHAT ROUGH. DIAGNOSED AT VOLVO DEALERSHIP AS BALANCE SHAFT BEARING "PART FAILURE". EST. TO FIX: ~$3800. VOLVO AGREED TO COMPENSATE FOR THE PARTS, APPROX $1500. BALANCE OF $2325.50 PAID BY VEHICLE OWNER. TOOK 1 WEEK FOR VOLVO TO OBTAIN PARTS AS THEY ARE NOT COMMONLY STOCKED OR WERE BACK ORDERED. ON LINE RESEARCH ... Read more
Incident date: May 10, 2011
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE WOULD STALLS RANDOMLY WITH THE ILLUMINATION OF THE POWER SERVICE WARNING LIGHT. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE PUMP ELECTRONIC MODULE WAS FAILING AND THAT THERE WAS A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 08V033000-FUEL SYSTEM GASOLINE: DELIVERY: FUEL PUMP). THE CONTACT SPOKE WI... Read more
Incident date: Jul 28, 2011
I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LE... Read more
Incident date: Jul 28, 2011
I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LE... Read more
Incident date: Jul 28, 2011
I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LE... Read more
Incident date: Jul 28, 2011
I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LE... Read more
Incident date: Sep 1, 2011
SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB
Fire
1 injured
Incident date: Sep 1, 2011
SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB
Fire
1 injured
Incident date: Sep 14, 2011
MICHELIN P225/50R17 MXV4 S8 TIRES HAVE DRY ROT CRACKING WITH OVER 40% TREAD LIFE LEFT. 3RD SET OF TIRES ON CAR IN 75K MILES. ALL WORE PREMATURELY AND/OR HAD DRY ROT CRACKS. AUTHORIZED MICHELIN TIRE DEALER INFORM ME THAT MICHELIN WILL NOT COVER THIS SAFETY DEFECT!! INTERNET HAS NUMEROUS SAME COMPLAINTS!! *KB
Incident date: Sep 9, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THE FLOOR BEHIND THE DRIVERS SIDE SEAT WAS SOAKING WET. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THE WATER WAS ENTERING THE VEHICLE FROM THE DRAINAGE ON THE SUNROOF. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS UNAVAILABLE.
Incident date: Sep 6, 2011
ON A RECENT RAINY AFTERNOON I STALLED OUT IN THE MIDDLE OF A VERY BUSY INTERSECTION IN MY 2004 V70, SUBJECTING MYSELF AND MY FAMILY TO A VERY DANGEROUS SITUATION. I WAS ABLE TO RESTART MY CAR, AND AFTER SEVERAL MORE STALL OUTS AND RESTARTS I WAS ABLE TO LIMP TO A NEARBY PARKING LOT WHERE I CALLED MY REPAIR SHOP TO HAVE MY CAR TOWED IN FOR REPAIR. MY MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY FUE... Read more
Incident date: May 20, 2010
WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FR... Read more
Incident date: May 20, 2010
WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FR... Read more
Incident date: May 20, 2010
WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FR... Read more
Incident date: May 20, 2010
WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FR... Read more
Incident date: Aug 17, 2011
CAR SURGES AND HESITATES WHEN CHANGING GEARS, IT SLOWS DOWN AND ACCELERATES RANDOMLY WHEN I PUSH DOWN ON THE GAS. IT STICKS AND WON'T LET ME CHANGE GEARS IN MANUAL MODE AND IT STRUGGLES TO CHANGE GEARS IN AUTOMATIC MODE. THIS PROBLEM IS DANGEROUS, IT WILL DECELERATE RANDOMLY WHEN DRIVING ON THE HIGHWAY BOTH WITH THE CRUISE ON AND OFF. *TR
Incident date: Aug 17, 2011
CAR SURGES AND HESITATES WHEN CHANGING GEARS, IT SLOWS DOWN AND ACCELERATES RANDOMLY WHEN I PUSH DOWN ON THE GAS. IT STICKS AND WON'T LET ME CHANGE GEARS IN MANUAL MODE AND IT STRUGGLES TO CHANGE GEARS IN AUTOMATIC MODE. THIS PROBLEM IS DANGEROUS, IT WILL DECELERATE RANDOMLY WHEN DRIVING ON THE HIGHWAY BOTH WITH THE CRUISE ON AND OFF. *TR
Incident date: Sep 9, 2010
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE BEFORE RESPONDING TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE THROTTLE MODULE HAD FAILED AND NEEDED TO BE CLEANED AND REPLACED. THE THROTTLE WAS CLEANED BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER THE CLEANING SO THE THROTTLE WAS NOT REPLACED. THE FAI... Read more
Incident date: Aug 17, 2011
THE CAR HESITATED ON ACCELERATION WHEN I WAS GETTING ON THE HIGHWAY AND BRIEFLY STALLED AND THE CHECK ENGINE LIGHT CAME. THIS HAS HAPPENED SEVERAL TIMES. I RESEARCHED THE ISSUE AND FOUND A DEFECTIVE FUEL PRESSURE SENSOR IS THE CAUSE. THERE ARE NUMEROUS REPORTS OF THIS ON VOLVO RELATED WEBSITES. THE PART IN QUESTION IS BOSCH #8699449 THAT WAS RECALLED FOR SIMILAR FAILURES ON VOLVO 60 SERIES VE... Read more
VOLVO
S40
(2002) — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Sep 7, 2011
Incident date: Aug 24, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT STATED THAT THE BRAKES WERE APPLIED WHILE REVERSING AND THE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THERE WAS A CRACK IN THE MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED HOWEVER, THE FAILURE RECURRED WHILE IN REVERSE. THE MECHANIC WAS CONTACTED A SECOND TI... Read more
Incident date: Aug 24, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT STATED THAT THE BRAKES WERE APPLIED WHILE REVERSING AND THE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THERE WAS A CRACK IN THE MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED HOWEVER, THE FAILURE RECURRED WHILE IN REVERSE. THE MECHANIC WAS CONTACTED A SECOND TI... Read more
Incident date: Sep 4, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS STARTED, A RANDOM GAUGE WOULD FAIL ON THE INSTRUMENT PANEL, INCLUDING THE FUEL GAUGE, SPEEDOMETER AND ODOMETER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 152,000.
Incident date: Sep 3, 2011
I WAS DRIVING ALONG A BUSY STREET, WHEN I CAME TO A STOP SIGN THE BRAKES WHERE HARD TO PUSH, WHEN I FINALLY STOPPED THE CAR, YOU COULD STILL FILL THE CAR TRYING TO MOVE FORWARD I TOOK MY FOOT OF THE BRAKES AND THE CAR SPED UP ON IT'S ON REACHING CLOSE TO 40 MPH AGAIN I WAS BARELY ABLE TO STOP THE CAR DO TO A STIFF BRAKE PEDAL. I PUT THE CAR IN PARK AND SHUT IT OFF, ONCE I RESTARTED THE CAR IT WAS... Read more
Incident date: Sep 3, 2011
I WAS DRIVING ALONG A BUSY STREET, WHEN I CAME TO A STOP SIGN THE BRAKES WHERE HARD TO PUSH, WHEN I FINALLY STOPPED THE CAR, YOU COULD STILL FILL THE CAR TRYING TO MOVE FORWARD I TOOK MY FOOT OF THE BRAKES AND THE CAR SPED UP ON IT'S ON REACHING CLOSE TO 40 MPH AGAIN I WAS BARELY ABLE TO STOP THE CAR DO TO A STIFF BRAKE PEDAL. I PUT THE CAR IN PARK AND SHUT IT OFF, ONCE I RESTARTED THE CAR IT WAS... Read more
Incident date: Sep 3, 2011
I WAS DRIVING ALONG A BUSY STREET, WHEN I CAME TO A STOP SIGN THE BRAKES WHERE HARD TO PUSH, WHEN I FINALLY STOPPED THE CAR, YOU COULD STILL FILL THE CAR TRYING TO MOVE FORWARD I TOOK MY FOOT OF THE BRAKES AND THE CAR SPED UP ON IT'S ON REACHING CLOSE TO 40 MPH AGAIN I WAS BARELY ABLE TO STOP THE CAR DO TO A STIFF BRAKE PEDAL. I PUT THE CAR IN PARK AND SHUT IT OFF, ONCE I RESTARTED THE CAR IT WAS... Read more
Incident date: Nov 1, 2010
BRAKES ON THE VEHICLE FAIL INTERMITTENTLY, ESPECIALLY AT LOW SPEEDS (LIKE BACKING OUT OF A PARKING SPOT. WHEN THE PEDAL IS PUSHED IT FEELS LIKE A ROCK, WITH LITTLE DEPRESSION, AND VEHICLE DOES NOT SLOW. IF PRESSURE IS RELEASED AND PEDAL IS PUSHED A SECOND TIME, USUALLY THE BRAKING WILL FINALLY WORK. A REPAIR SHOP REPLICATED THIS WHEN PULLING THE VEHICLE OUT OF A BAY TO TEST DRIVE AND THEY LOST BRA... Read more
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2001 VOLVO S40. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 1 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION TO SHUT THE ENGINE OFF YET THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE ACCELERATED UP TO 80 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTICS... Read more