Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Nov 8, 2011
ON NOVEMBER 8, 2011, MS. JANICE CERVELLI SUSTAINED MINOR PERSONAL INJURIES AND SEVERE DAMAGE TO HER VEHICLE AS THE RESULT OF AN UNINTENDED ACCELERATION. THE INCIDENT OCCURRED IMMEDIATELY AFTER MS. CERVELLI ACCIDENTLY BACKED INTO A UTILITY POLE IN THE PARKING AREA OF A PROFESSIONAL OFFICE PLAZA LOCATED AT 620 NORTH COUNTRY CLUB IN TUCSON, ARIZONA. IMMEDIATELY FOLLOWING THE LOW SPEED IMPACT WITH THE... Read more
Crash
1 injured
Incident date: Mar 4, 2011
TL* THE CONTACT OWNS A 1994 VOLVO 420. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED WHILE SITTING AT A TRAFFIC STOP. THE CONTACT RECEIVED BURNS TO THE FACE AND DAMAGE TO HER HEARING AS WELL AS OTHER INJURIES. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF DEPLOYED BECAUSE THE CONTACT WAS UNABLE TO RECEIVE ANY COOPERATION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 193,906.
1 injured
Incident date: Jan 1, 2011
MY 2002 S60 WAS REPAIRED UNDER THE RECALL FOR FUEL FUMES IN THE CABIN RELATED TO THE FUEL PUMP FRACTURE. SINCE THE REPAIR, FUEL FUMES ARE VERY EVIDENT IN THE CABIN ON OCCASION. THE MILEAGE ALSO APPEARS TO LESSENED. *TR
Incident date: Nov 7, 2011
TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY HESITATE TO ACCELERATE FROM A STOPPED POSITION. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSIST... Read more
Incident date: Oct 27, 2011
TL* THE CONTACT OWNS A 2007 VOLVO VNL TRUCK. THE CONTACT WAS DRIVING 20 MPH WHEN HE LOST CONTROL OF STEERING AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE DRAG LINK. THE DRAG LINK SEPARATED FROM THE FIRE WALL. THE DRAG LINK AND THE TIE ROD WAS REPLACED. A POLICE REPORT WAS FILED (OKLAHOMA STATE POLICE REPORT NUMBER: A... Read more
Crash
Incident date: Jul 5, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 50 MPH THE VEHICLE LOSES ALL ELECTRICAL COMPONENTS. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER PERFORMED A SOFTWARE UPGRADE AS WELL AS AN UPGRADE TO THE CENTRAL ELECTRONIC MODULE. NONE OF THE UPGRADES REMEDIED THE ISSUE WITH ELECTRICAL COMPONENTS. THE DEALER STATED THAT THE VEHICLE MAY NEED A NEW WIRING HARNE... Read more
Incident date: Oct 1, 2010
IGNITION SWITCH MALFUNCTIONING. WHEN YOU INSERT THE KEY, WHICH IS AN ELECTRONIC KEY THE MESSAGE DISPLAY WILL DISPLAY "KEY ERROR TRY AGAIN." WHEN THIS HAPPENS THE CAR WILL NOT START AT ALL. THUS FAR REPEATEDLY JIGGLING THE KEY FOB WHILE IN THE SWITCH, AND/OR TURNING ON/OFF MULTIPLE TIMES GETS THE SYSTEM TO EVENTUALLY RECOGNIZE THE KEY. THERE ARE 2 KEYS TO MY CAR AND THIS HAPPENS WITH BOTH KEYS, SO ... Read more
Incident date: Feb 21, 2011
SIX OCCURRENCES STARTING WHEN VEHICLE (PURCHASED NEW) WAS APPROX "7 YEARS OLD AT MILEAGE 70K": WHILE DRIVING, ENGINE DIES WITHOUT WARNING. HAS BEEN CHECKED BY DEALER 3 TIMES, HAD IGNITION ASSEMBLY AND COLUMN REPLACED AFTER 2ND OR 3RD EPISODE AND PROBLEM STILL OCCURS. DEALER STATES COMPUTER CHECK DID NOT REVEAL ANY CODE TO DIAGNOSE THE PROBLEM. WHEN THE ENGINE DIES, LOSE POWER STEERING AND BRAKES... Read more
Incident date: Nov 5, 2011
OUR VEHICLE WAS REAR-ENDED BY A 2012 VW TIGUAN (WHICH WAS ITSELF REAR-ENDED BY A 1997 DODGE RAM). THE REAR OF OUR VEHICLE OFFERED NO PROTECTION TO OCCUPANTS IN THE THIRD-ROW SEAT THAT VOLVO CLAIMS IS DESIGNED TO ACCOMMODATE CHILDREN. THE VW MADE ALMOST NO CONTACT WITH THE FRAME OF OUR CAR, AND INSTEAD SLID RIGHT INTO THE REAR PASSENGER COMPARTMENT ALMOST 2 FEET, CRUMPLING THE HATCH THAT WAS THE... Read more
Crash
Incident date: Oct 18, 2011
THE DOOR CANNOT BE OPENED FROM THE INSIDE OF THE CAR. THE MECHANISM TO OPEN THE CAR DOOR FROM THE INSIDE COMPARTMENT IS DEFECTIVE. THE LATCH CABLE END IS CONTAINED BY A PLASTICS HOUSING. THE CABLE END HAS ANOTHER PLASTIC PART THAT SNAPS INTO THE HOUSING. THERE ARE CLIPS ON BOTH SIDES OF THE PLASTIC HOUSING WHICH HOLD DOWN THE CABLE END. WHEN THESE CLIPS BREAK THE CABLE END COMES OUT OF THE HOU... Read more
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2005 VOLVO V50. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP AND THE CENTRAL ELECTRICAL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE ... Read more
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2005 VOLVO V50. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP AND THE CENTRAL ELECTRICAL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE ... Read more
Incident date: Nov 3, 2011
INSTRUMENT CLUSTER (KNOWN AS DRIVER INFORMATION MODULE) COMPLETELY DIED WHILE DRIVING. CHECKED VOLVO FORUMS ONLINE AND SEE THAT THIS IS A COMMON PROBLEM. REPLACEMENT IS THE ONLY OPTION. $1500. MANY PEOPLE ARE DRIVING WITHOUT KNOWING THEIR SPEED OR FUEL LEVEL. ME INCLUDED. CAN'T AFFORD $1500 REPAIR BILL. THIS SHOULD BE A RECALL ITEM. *TR
Incident date: Aug 21, 2011
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD NOISE EMITTING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY THERE WAS A SLIGHT LOSS OF ENGINE POWER DURING ACCELERATION. THE MALFUNCTION PROGRESSED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE ENGINE WOULD NEED TO BE REPLACED AS A RESULT TO THE ENGINE BALANCE SHAFT FRACTURING.... Read more
Incident date: Feb 24, 2011
IN THE WINTER OF 2011 WHILE DRIVING MY CAR IN HEAVY RUSH HOUR TRAFFIC IN THE CHICAGO AREA THE TRANSMISSION FAILED SUDDENLY AND LOST ALL POWER WHICH WAS VERY DANGEROUS AND CONCERNING. I WAS BARLEY ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT POWER AND WITHOUT ENDANGERING THE OTHER VEHICLES AROUND ME. THE REPAIRS REQUIRED THAT MY TRANSMISSION BE REBUILT, DRIVE TRAIN GEARS REPLACED, AND MY RADIATOR ... Read more
Incident date: Jul 17, 2003
TRANSMISSION SLAMS INTO GEAR WHEN SHIFTING AT LOW GEARS. SHIFTING IS VIOLENT. CAR DOES NOT ACCELERATE SMOOTHLY OR PREDICTABLY . TOOK IT TO THE DEALER , COMPLETED ROAD TEST, AND INDICATED ON SERVICE WRITE UP " NO SLIPPAGE, OPERATED TO SPECS " , THEY DIDN'T CHECK FOR CODES. I RECALL THE SERVICE MANAGE TELLING ME " THE CAR RETAINS A HISTORY OF HOW IT IS DRIVEN AS THE REASON THE CAR IS JERKING INT... Read more
Incident date: Oct 28, 2011
AUTOMATIC TRANSMISSION ISSUE. AT APPROXIMATELY 75,000 MILES, SHIFTING BETWEEN GEAR 2 TO 3 AND 3 TO 4 IS ACCOMPANIED BY HIGH RPMS INTO NEUTRAL BEFORE ENGAGING GEAR. RESULTS IN A HARD SHIFT WHEN GEAR ENGAGES. INITIAL DEALER SOLUTION WAS SOFTWARE DOWNLOADS. WHEN PROBLEM PERSISTED AND A "TRANSMISSION SERVICE REQUIRED" MESSAGE BEGAN DISPLAYING, THE DEALER SOLUTION IS TO REPLACE THE TRANSMISSION AT ... Read more
Incident date: Oct 24, 2011
GOODYEAR VIVA 2 TIRES FROM WALMART HAVE GONE OUT-OF-ROUND REPEATEDLY. THE MECHANICS AT ANOTHER TIRE SHOP SAY THEY SEE THIS ALL THE TIME WITH WALMART GOODYEARS. I GAVE UP ON WARRANTY REPLACEMENTS, SINCE THEY ALSO FAIL, AND I HAVE TWO DAUGHTERS AND A WIFE DRIVING THESE CARS WITH FAILING TIRES. I SACRIFICED THE WARRANTIES AND PUT KUMHOS ON THE CARS. I HAVE 6 VOLVO 240S AND ALL OF THEM HAVE HAD FA... Read more
Incident date: Oct 5, 2011
FUEL LINES FROM THE TANK TO THE ENGINE COMPONENT STARTED TO LEAK AND A FUEL SMELL GOT THE ATTENTION OF A PASSERBY WHICH MADE ME AWARE OF THE PROBLEM AND MADE ME TURN OFF MY VEHICLE. *TR
Incident date: Oct 29, 2011
WITHOUT WARNING THE ENTIRE INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMPERATURE GAUGE, DRIVER INFORMATION) STOP WORKING AND THE INSTRUMENT PANEL LIGHTS GO OUT. DRIVER IS UNABLE TO DETERMINE SPEED OR OTHER CRITICAL INFORMATION. *TR
Incident date: Oct 29, 2011
WITHOUT WARNING THE ENTIRE INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMPERATURE GAUGE, DRIVER INFORMATION) STOP WORKING AND THE INSTRUMENT PANEL LIGHTS GO OUT. DRIVER IS UNABLE TO DETERMINE SPEED OR OTHER CRITICAL INFORMATION. *TR
Incident date: Oct 8, 2011
DRIVING IN THE CITY AND WHEN TRYING TO STOP ON A TRAFFIC LIGHT THE BRAKES BECAME HARD AND ENGINE WAS NOT RUNNING WELL. WHEN I TRIED TO DRIVE OFF IN THE GREEN LIGHT THE SPEED CONTROL OF THE GAS PEDAL WAS VERY CHAOTIC. I GOT A MESSAGE OF ENGINE SYSTEM SERVICE REQUIRED. I TOOK THE CAR TO THE LOCAL VOLVO DEALER AND HE DIAGNOSED A FAULTY THROTTLE ETM ASKING 2000 $ TO REPLACE. AFTER RESEARCHING I FOUND ... Read more
Incident date: Oct 8, 2011
DRIVING IN THE CITY AND WHEN TRYING TO STOP ON A TRAFFIC LIGHT THE BRAKES BECAME HARD AND ENGINE WAS NOT RUNNING WELL. WHEN I TRIED TO DRIVE OFF IN THE GREEN LIGHT THE SPEED CONTROL OF THE GAS PEDAL WAS VERY CHAOTIC. I GOT A MESSAGE OF ENGINE SYSTEM SERVICE REQUIRED. I TOOK THE CAR TO THE LOCAL VOLVO DEALER AND HE DIAGNOSED A FAULTY THROTTLE ETM ASKING 2000 $ TO REPLACE. AFTER RESEARCHING I FOUND ... Read more
Incident date: Oct 8, 2011
DRIVING IN THE CITY AND WHEN TRYING TO STOP ON A TRAFFIC LIGHT THE BRAKES BECAME HARD AND ENGINE WAS NOT RUNNING WELL. WHEN I TRIED TO DRIVE OFF IN THE GREEN LIGHT THE SPEED CONTROL OF THE GAS PEDAL WAS VERY CHAOTIC. I GOT A MESSAGE OF ENGINE SYSTEM SERVICE REQUIRED. I TOOK THE CAR TO THE LOCAL VOLVO DEALER AND HE DIAGNOSED A FAULTY THROTTLE ETM ASKING 2000 $ TO REPLACE. AFTER RESEARCHING I FOUND ... Read more
Incident date: Oct 2, 2011
TURNING LEFT OUT OF DRIVEWAY, RIGHT (PASSENGER) BALL JOINT SEPARATED, PULLING THE CV JOINT APART AND DAMAGING THE RIGHT FRONT FENDER. I MOVED A TOTAL OF THREE FEET. *TR
Incident date: Oct 2, 2011
TURNING LEFT OUT OF DRIVEWAY, RIGHT (PASSENGER) BALL JOINT SEPARATED, PULLING THE CV JOINT APART AND DAMAGING THE RIGHT FRONT FENDER. I MOVED A TOTAL OF THREE FEET. *TR
Incident date: Oct 2, 2011
TURNING LEFT OUT OF DRIVEWAY, RIGHT (PASSENGER) BALL JOINT SEPARATED, PULLING THE CV JOINT APART AND DAMAGING THE RIGHT FRONT FENDER. I MOVED A TOTAL OF THREE FEET. *TR
Incident date: Aug 24, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILE... Read more
Incident date: Oct 1, 2011
SHIFTING BECAME ROUGH. THEN TRANSMISSION WOULD THUD IN AND OUT OF GEAR REPEATEDLY WHILE DRIVING. AT 40 MPH THE VEHICLE SHIFTS UP AND DOWN AND CAN'T DECIDE WHAT GEAR TO BE IN. BETWEEN 35PMH-40MPH IT THUDS IN AND OUT OF GEARS. *TR
Incident date: Oct 26, 2011
I PURCHASED THIS VEHICLE THINKING IT WOULD BE A LIFE LONG VEHICLE CONSIDERING I HAD ALREADY PURCHASED A RELIABLE VOLVO CAR IN THE PAST, THE URGENT SERVICE TRANSMISSION APPEARED AND I TOOK IT TO A LOCAL TRANSMISSION SHOP (BEING THAT THERE IS NO LOCAL DEALERSHIP) AS SOON AS THE MESSAGE APPEARED THE TRANSMISSION STARTED TO SKIP CONSTANTLY CAUSING A HAZARD, AND THEN CONFIRMED THAT THE TRANSMISSION NEE... Read more
Incident date: Oct 25, 2011
THE ELECTRONIC THROTTLE MODULE HAD TO BE REPLACED IN MY 2006 VOLVO S60. THE CAR ONLY HAS 72,702 MILES! THIS IS AFTER HAVING PAID SEVERAL HUNDRED DOLLARS TO HAVE THE ETM CLEANED SEVERAL MONTHS AGO. THE COST TO REPLACE THE ETM WAS OVER $800. AS I SEARCH THE INTERNET, THESE CARS SEEM TO HAVE PROBLEMS WITH THIS PARTICULAR PART. IT'S RIDICULOUS TO THINK THAT I'M GOING TO HAVE TO KEEP PAYING FOR TH... Read more
Incident date: Oct 25, 2011
THE ELECTRONIC THROTTLE MODULE HAD TO BE REPLACED IN MY 2006 VOLVO S60. THE CAR ONLY HAS 72,702 MILES! THIS IS AFTER HAVING PAID SEVERAL HUNDRED DOLLARS TO HAVE THE ETM CLEANED SEVERAL MONTHS AGO. THE COST TO REPLACE THE ETM WAS OVER $800. AS I SEARCH THE INTERNET, THESE CARS SEEM TO HAVE PROBLEMS WITH THIS PARTICULAR PART. IT'S RIDICULOUS TO THINK THAT I'M GOING TO HAVE TO KEEP PAYING FOR TH... Read more
Incident date: Oct 25, 2011
THE ELECTRONIC THROTTLE MODULE HAD TO BE REPLACED IN MY 2006 VOLVO S60. THE CAR ONLY HAS 72,702 MILES! THIS IS AFTER HAVING PAID SEVERAL HUNDRED DOLLARS TO HAVE THE ETM CLEANED SEVERAL MONTHS AGO. THE COST TO REPLACE THE ETM WAS OVER $800. AS I SEARCH THE INTERNET, THESE CARS SEEM TO HAVE PROBLEMS WITH THIS PARTICULAR PART. IT'S RIDICULOUS TO THINK THAT I'M GOING TO HAVE TO KEEP PAYING FOR TH... Read more
Incident date: Oct 11, 2011
2010 VOLVO XC-60. CONSUMER STATES WHILE DRIVING THE FUEL TANK BEGAN TO BRISKLY LEAK GASOLINE *TGW THE DEALER INFORMED THE CONSUME THE FUEL LINE WHICH CONNECTED TO THE FUEL PUMP WAS DEFECTIVE. THE REPAIRS WERE COMPLETED UNDER WARRANTY. *JB
Incident date: Oct 11, 2011
2010 VOLVO XC-60. CONSUMER STATES WHILE DRIVING THE FUEL TANK BEGAN TO BRISKLY LEAK GASOLINE *TGW THE DEALER INFORMED THE CONSUME THE FUEL LINE WHICH CONNECTED TO THE FUEL PUMP WAS DEFECTIVE. THE REPAIRS WERE COMPLETED UNDER WARRANTY. *JB
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO ACCELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT REPAIR SHOP TO HAVE THE FAILURE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FUEL PRESSURE S... Read more
Incident date: May 26, 2011
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF WARNING LIGHT ILLUMINATED WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THAT THE AIR BAG WEIGHT SENSOR NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED AND ADVISED THAT THEY WOULD CONTACT HIM WITH AN ESTIMATE FOR REPAIRS. THE MANUFACTURER WAS NO... Read more
Incident date: Jun 23, 2011
HEADLIGHTS GO ON AND OFF, DON'T WORK CONSISTENTLY. SOMETIMES BOTH WORK, SOMETIMES 1 WORKS, SOMETIMES NEITHER WORK. DEALER WANTED ME TO REPLACE BULBS BUT AT ALMOST 200.00 PER BULB I THINK THE PROBLEM IS SOMEWHERE ELSE SINCE THE BULBS DO WORK SOMETIMES. *TR
Incident date: Feb 1, 2011
THIS CAR HAS BEEN WELL CARED SINCE WE GOT IT AT THE DAY ONE. ALL SCHEDULE MAINTENANCE HAVE BEEN DONE AT A VOLVO DEALER. WE HAVE SPEND OVER $7000 ON REPAIRS AND MAINTENANCE OVER THE YEARS. BUT ITS TRANSMISSION STARTED TO SLIP SINCE FEB 2011 WHEN THERE WAS ONLY 100,000 MILES ON IT. WE TOOK IT TO THE DEALER. THEY SUGGESTED A TRANSMISSION FLUID CHANGE. WE FOLLOWED THEIR SUGGESTION AS WE ALWAYS DID. BU... Read more
Incident date: Oct 18, 2011
THE SEAT BELT WARNING LIGHT DOES NOT STAY ON FOR 60 SECONDS WHEN THE SEAT BELT IS NOT FASTENED. THE DEALER SAID THAT THIS IS NORMAL FOR THE CAR. *TR
Incident date: Jun 13, 2011
TL* THE CONTACT OWNS A 2005 VOLVO V70. THE CONTACT STATED THAT RADIATOR FLUID WOULD LEAK INTO THE TRANSMISSION, CAUSING THE VEHICLE TO JERK AND PERFORM SLUGGISH. THE DEALER DIAGNOSED THAT THE CONTACT WOULD NEED A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.
Incident date: Oct 14, 2011
TL* THE CONTACT OWNS A 2007 VOLVO S40. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE APPLIED THE BRAKES AND A BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. BRAKE FLUID WAS ADDED TO THE VEHICLE AS A TEMPORARY REMEDY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE ... Read more
Incident date: Sep 28, 2011
STEERING COLUMN LOCK LOCKED UP WHILE DRIVING. KEY STILL WORKED AND CAR STILL RUNNING BUT WAS UNABLE TO STEER. WOULD HAVE BEEN A DISASTER IF I WAS DRIVING ANY FASTER. VERY SCARY AND SHOULD BE SAFETY RECALL!!! *TR
Incident date: Jun 8, 2010
AT ANY GIVEN TIME THE VEHICLE STALLS. I LOOSE ALL POWER AND HAVE TO RESTART THE CAR. I'VE TAKEN THE CAR TO THE DEALER THEY DON'T GIVE ME AN ANSWER. FINALLY THEY GAVE ME A LIST OF ITEMS THAT SAY MAY BE THE PROBLEM, BUT ARE NOT SURE IT'S THE PROBLEM. *TR
Incident date: Oct 1, 2011
2001 VOLVO S60. ATTORNEY WRITES ON BEHALF OF CONSUMER IN REGARDS TO PROBLEMS WITH VEHICLE AS DESCRIBED IN NHTSA ACTION NUMBER PE05-041*TGW THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE RECALL. HOWEVER, THE VEHICLE WAS NOT EXHIBITING THE CHARACTERISTICS AT THE TIME. THE DEALER CLAIMED THEIR DIAGNOSTIC TEST DID NOT INDICATE ANYTHING WRONG WITH THE ETM, BUT THERE COULD HAVE BEEN SOMETHING WRONG... Read more
Incident date: May 10, 2011
AS I WAS DRIVING DOWN A BUSY ROAD, THE DASHBOARD GAUGES STARTING FLICKERING ON AND OFF, AND THEN THE ENGINE COMPLETELY DIED OUT. AS I WAS TRAVELING AT ABOUT 45 MPH, I ATTEMPTED TO STEER THE CAR TOWARDS THE RIGHT SHOULDER. THE STEERING WAS VERY TIGHT AND DIFFICULT. AS I MOVED RIGHT, THE CAR BEHIND ME CAME AROUND TO PASS BECAUSE MY CAR WAS SLOWING RAPIDLY. AS I STARTED TO MOVE RIGHT, I COULD NOT COR... Read more
Crash
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE TURN SIGNAL WOULD STOP WORKING SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Incident date: Oct 10, 2011
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE DEALER HAD NOT BEEN NOTIFIED BUT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT THAT THE ELECTRONIC THROTTLE SYSTEM SUFFERED AN INTERNAL FAILURE AND NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT MI... Read more
Incident date: Oct 8, 2011
WHILE DRIVING THE ELECTRONICS SHUT OFF AND THE ENGINE DIES AS IF ITS IN NEUTRAL. TOOK TO VOLVO SERVICE AND THEY SAID A CAN SOFTWARE UPGRADE WOULD SOLVE IT, THIS DID NOT SOLVE IT, IMMEDIATELY AFTER WE LEFT THE SAME THING HAPPENED WITHIN A FEW MILES, ENGINE SHUT DOWN, POWER WENT OUT, WHEN RESTARTED THE SRS AIRBAG ERROR CODE CAME ON AS WELL AS THE ABS BREAK FAILURE MESSAGE. I SEE YOU GUYS HAVE COMPL... Read more