Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Sep 20, 2006
THERE APPEARS TO BE A PROBLEM WITH THE XC90 VOLVO TRANSMISSION IN ALL YEARS. THE MESSAGE ERROR CODE GIVEN IS "TRANSMISSION SERVICE REQUIRED". THE DEALERS CLAIMS IT JUST HAS TO UPDATE THE CAR SOFTWARE TO CORRECT THE PROBLEM. HOWEVER, IF YOU CHECK THE INTERNET FOR PROBLEMS REPORTED ON THIS SAME ISSUE, YOU WILL FIND IT IS NOT JUST AN ISOLATED PROBLEM WHICH NEED TO BE INVESTIGATED. *TR
Incident date: Sep 20, 2006
THERE APPEARS TO BE A PROBLEM WITH THE XC90 VOLVO TRANSMISSION IN ALL YEARS. THE MESSAGE ERROR CODE GIVEN IS "TRANSMISSION SERVICE REQUIRED". THE DEALERS CLAIMS IT JUST HAS TO UPDATE THE CAR SOFTWARE TO CORRECT THE PROBLEM. HOWEVER, IF YOU CHECK THE INTERNET FOR PROBLEMS REPORTED ON THIS SAME ISSUE, YOU WILL FIND IT IS NOT JUST AN ISOLATED PROBLEM WHICH NEED TO BE INVESTIGATED. *TR
Incident date: Apr 4, 2010
TL* THE CONTACT OWNS A 2002 VOLVO S60 2.4. THE CONTACT WAS DRIVING 70 MPH WHEN A LOUD EXPLOSION EMITTED FROM UNDER THE HOOD AND SMOKE ENTERED THE INTERIOR. THE VEHICLE THEN STALLED AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT OIL WAS NOT FLOWING INTO THE ENGINE AND THE BEARINGS WERE MELTED. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT... Read more
Fire
Incident date: Jan 1, 2010
1ST INDICATION OF TRANSMISSION FAILURES. MULTIPLE ISSUES SINCE. NO POSSIBLE FIX OTHER THAN REPLACEMENT @ APPROXIMATELY $4000.00 . *TR
Incident date: Jan 12, 2012
WHEN TURNING A CORNER, THE ENGINE STOPPED, STEERING STOPPED WORKING AND LIGHTS ON DASHBOARD COME ON. THIS HAPPENED A SECOND TIME TWO DAYS LATER. TOOK TO INDEPENDENT MECHANIC AND HE CHECKED ALL WORK HE HAD DONE IN THE PAST PLUS CHECKED THE WHOLE CAR OUT AND HE COULD NOT FIND WHY THE CAR STOPPED. TWO DAYS LATER THE CAR AGAIN STALLED OUT WHEN IN TRAFFIC - ENGINE STOPPED, STEERING STOPPED WORKING A... Read more
Incident date: Jan 12, 2012
WHEN TURNING A CORNER, THE ENGINE STOPPED, STEERING STOPPED WORKING AND LIGHTS ON DASHBOARD COME ON. THIS HAPPENED A SECOND TIME TWO DAYS LATER. TOOK TO INDEPENDENT MECHANIC AND HE CHECKED ALL WORK HE HAD DONE IN THE PAST PLUS CHECKED THE WHOLE CAR OUT AND HE COULD NOT FIND WHY THE CAR STOPPED. TWO DAYS LATER THE CAR AGAIN STALLED OUT WHEN IN TRAFFIC - ENGINE STOPPED, STEERING STOPPED WORKING A... Read more
Incident date: Jan 12, 2012
WHEN TURNING A CORNER, THE ENGINE STOPPED, STEERING STOPPED WORKING AND LIGHTS ON DASHBOARD COME ON. THIS HAPPENED A SECOND TIME TWO DAYS LATER. TOOK TO INDEPENDENT MECHANIC AND HE CHECKED ALL WORK HE HAD DONE IN THE PAST PLUS CHECKED THE WHOLE CAR OUT AND HE COULD NOT FIND WHY THE CAR STOPPED. TWO DAYS LATER THE CAR AGAIN STALLED OUT WHEN IN TRAFFIC - ENGINE STOPPED, STEERING STOPPED WORKING A... Read more
Incident date: Jan 13, 2012
WHILE LEAVING HOUSE TO GO AND PICK-UP SON FROM SCHOOL .DOWN THE STREET VEHICLE STARTED MAKING A GRINDING NOISE. I PULLED OVER AND HAD VEHICLE TOWED TO THE VOLVO DEALER TO BE REPAIRED. THINKING IT WOULD BE COVERED BY EXTENDED WARRANTY I WAS TOLD NO. THE PROBLEM WAS WITH THE COUNTERBALANCE SHAFT BEARING. EVEN THOUGH IT WAS A MANUFACTURES FLAW WITH THE DESIGN OF THEIR ENGINE REPAIRS RAN CLOSE TO $350... Read more
Incident date: Jan 3, 2012
FUEL GAUGE ERRATICALLY MOVES DOWNWARD INAPPROPRIATELY. SEEMS TO RESET WHEN CAR RESTARTED, BUT TOTALLY UNDEPENDABLE IN TERMS OF ACCURACY. AUTO IS 3.5 YEARS OLD BUT OUT OF WARRANTY AT 60K MI. DEALER RECOMMENDS NEW FUEL TANK (WHICH INCLUDES SENDING UNIT) AND FUEL PUMP. RECOMMENDED AGAINST USED PART AS "OLD PART HAS BEEN SUPERCEDED" IT SOUNDS LIKE THIS IS A DEFECT WHICH HAS NOT RESULTED IN A REC... Read more
Incident date: Jan 17, 2012
I DROVE IN SEVERE DOWN POUR YESTERDAY AND EXPERIENCED AN YELLOW ERROR MESSAGE FOLLOWED BY AN ELECTRICAL SHORT AND ANTI SKID MESSAGE. I REDUCED MY SPEED TO 50 MPH ON THE INTERSTATE AND PROCEEDED HOME. AFTER STOPPING THE LIGHTS WOULD NOT TURN OFF AND I IMMEDIATELY TOOK IT IN FOR SERVICE WHERE THE TECHNICIAN ADVISED ME THAT THIS WAS A PROBLEM WITH WATER GETTING INTO THE ENGINE COMPARTMENT WIRING HA... Read more
Incident date: Jan 17, 2012
I DROVE IN SEVERE DOWN POUR YESTERDAY AND EXPERIENCED AN YELLOW ERROR MESSAGE FOLLOWED BY AN ELECTRICAL SHORT AND ANTI SKID MESSAGE. I REDUCED MY SPEED TO 50 MPH ON THE INTERSTATE AND PROCEEDED HOME. AFTER STOPPING THE LIGHTS WOULD NOT TURN OFF AND I IMMEDIATELY TOOK IT IN FOR SERVICE WHERE THE TECHNICIAN ADVISED ME THAT THIS WAS A PROBLEM WITH WATER GETTING INTO THE ENGINE COMPARTMENT WIRING HA... Read more
Incident date: Jan 16, 2012
TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION HESITATED EXCESSIVELY AND THE WARNING INDICATOR BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXI... Read more
Incident date: Nov 1, 2011
THE VOLVO VN HEAVY DUTY TRUCKS HAVE A LOW BEAM LIGHTING SYSTEM THAT IS TOTALLY INADEQUATE. THESE LIGHTS ARE MUCH TOO DIM AND WHEN THE DEALERSHIPS ARE CONFRONTED WITH THIS, THEY ONLY WANT TO SELL AN ENTIRE NEW LIGHTING UNIT. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS AND THE COMPANY SEEMS TO BE USING THIS AS A "CASH COW".
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THE VEHICLE HAD A STRONG SMELL OF GASOLINE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE SMELL OF GASOLINE WAS FROM CAUSED BUY THE SAME FAILURE AS DESCRIBED IN THE RECALL, BUT THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE... Read more
Incident date: Feb 15, 2011
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED THAT SNOW HAD BUILT ON THE HOOD OF THE VEHICLE AS A RESULT OF INCLEMENT WEATHER. OVER THE COURSE OF SEVERAL DAYS, THE SNOW MELTED AND THE ACCUMULATION OF WATER CAUSED DAMAGE TO THE HEATER COIL. THE VEHICLE WAS UNABLE TO BE STARTED DUE TO THE FAILURE. THE DEALER ADVISED THAT THEY COULD ADD AN ADDITIONAL COMPONENT TO REMEDY THE FAILURE. THE ... Read more
Incident date: Jan 11, 2012
STRONG FUEL ODOR WITHIN CABIN AFTER FUEL FILLUP, THERE IS A RECALL ON FUEL PUMPS DUE TO FIRE RISK ON THIS EXACT MODEL, JUST NOT ON MY VEHICLE. SHOULD I WAIT FOR A FIRE BEFORE A RECALL IS ISSUED? *TR
Incident date: Nov 1, 2011
THE LAST TIME I HAD THE CAR SERVICED THE REPRESENTATIVE AT THE DEALERSHIP SAID THAT THERE WERE ISSUES WITH THE POWER STEERING RESERVOIR. HE SAID THAT THEY HAD APPARENTLY MADE IT OF THE WRONG PLASTIC AND WHEN IT HEATS IT EXPANDS AND WILL LEAK FLUID, POSSIBLY FAILING. I DON'T KNOW WHAT THE RESULT WOULD BE WITH THE STEERING IF THIS HAPPENED. HE SAID THAT THE ITEM WOULD BE THE OWNERS RESPONSIBILITY... Read more
Incident date: Dec 19, 2011
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT HE HEARD A LOUD KNOCKING COMING FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT BEGAN TO DRIVE, BUT THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. THE VIN WAS UNAVAILABLE.
Incident date: Dec 19, 2011
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT HE HEARD A LOUD KNOCKING COMING FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT BEGAN TO DRIVE, BUT THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. THE VIN WAS UNAVAILABLE.
Incident date: Nov 16, 2011
STEERING TOOK A HARD LEFT,AFTER THE ACCIDENT I SEEN WHERE THE UPPER STEER ARM HAD CAME OFF THE GEAR BOX SPLINE. *TR
Crash
Incident date: Dec 14, 2011
THE CAR WAS PARKED OVER NIGHT AT HOME. WHEN REVERSING THE CAR OUT OF THE GARAGE THE FOLLOWING MORNING A GRINDING NOISE WAS HEARD FROM THE LEFT FRONT WHEEL. ON INSPECTION IT WAS APPARENT THAT THE FRONT DRIVER'S SIDE HELICAL SUSPENSION SPRING HAD FRACTURED IN THE FIRST NINE INCHES OF ITS LOWER ARC. THE CAR WAS TOWED TO THE GARAGE AND THEY INFORMED ME THAT THE SPRING WAS IN CONTACT WITH THE TIRE AND ... Read more
Incident date: Jan 6, 2011
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT ANY WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING A FEW MOMENTS. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER AND WAS NOT REPAIRED. THE DEALER WAS LATER NOTIFIED, BUT THE CONTACT HAD YET TO RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS APPROX... Read more
Incident date: Jan 5, 2012
STARTED THE CAR ON A VERY COLD MORNING (AROUND 0 F) STARTED TO DRIVE AND NOTICED A HOT BURNING SMELL BUT COULDN'T SEE ANYTHING BURNING. NEXT DAY A LITTLE WARMER STARTED THE CAR AND NOTICED THE SAME SMELL AND THE LOOKING AT THE SEAT NOTICED A SMALL BURN HOLE ON THE SIDE OF THE SEAT. SEAT HEATERS WERE ON BOTH DAYS. IMMEDIATELY TURNED THEM OFF AND THE SMELL WENT AWAY. NOW I AM AFRAID TO USE THE SEAT ... Read more
Incident date: May 11, 2009
BATTERY FAILURE CAUSED BY OPEN LOW CURRENT SHORT. IF VOLVO FOLLOWED MANUFACTURER SPECIFICATIONS UPON ROUTINE MAINTENANCE INSPECTIONS INCLUSIVE OF ANY NON-ROUTINE ELECTRICAL FAULTS AND ATTEMPTED REPAIRS IN THESE YEARS IN QUESTION, AND IF VOLVO FOLLOWED PROPER MAINTENANCE REPAIR PROCEDURES, THIS UNKNOWN PROBLEM WHICH COULD BE LIFE THREATENING TO MAINTENANCE TECHNICIANS, OWNERS, AND PASSENGERS, WOUL... Read more
Incident date: Jan 5, 2012
SLUDGE BUILD UP IN THE ENGINE EVEN AFTER SCHEDULED OIL CHANGES. WAS TOLD THE ENGINE/TURBO WOULD HAVE TO BE PLACED AFTER 100,000 MILES. *TR
Incident date: Dec 18, 2011
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. UPON RESTARTING, THE VEHICLE SHIFTED INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
Incident date: Dec 26, 2011
TL* THE CONTACT OWNS A 1999 VOLVO V70. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE POSITIONING SENSOR WARNING LIGHT WOULD ILLUMINATE CONSTANTLY, CAUSING THE VEHICLE TO RUN SLOW AND SLUGGISH. THE VEHICLE WOULD HAVE TO BE TURNED OFF AND RESTARTED WHENEVER THE FAILURE OCCURRED IN ORDER FOR THE VEHICLE TO RESET. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS RE... Read more
Incident date: Jan 1, 2008
I OWN A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, AND ESPECIALLY DURING DOWN SHIFTS, THE VEHICLE WOULD LOSE ITS CONNECTION TO THE DRIVE SHAFT, CAUSING THE ENGINE TO REV UP AND THE VEHICLE TO JERK AS IT GRABBED BACK INTO GEAR. THE JERKING HAS CONSEQUENTLY CAUSED ME TO BREAK MY MOTOR MOUNTS. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER AGREED THAT THIS WAS TH... Read more
Incident date: Jul 20, 2011
DURING ACCELERATION THE GEARING SLIPS BETWEEN 1ST AND 2ND GEAR CAUSING A VERY HARD SHIFT (DUE TO ENGINE ACCELERATION) WHEN THE 2ND GEAR ENGAGES. IT IS DANGEROUS AT TIMES IN ICE OR SNOW. *TR
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM; GASOLINE; DELIVERY; FUEL PUMP) AND WAS TOLD THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL BECAUSE IT HAD BEEN TEN YEARS SINCE THE VEHICLE WAS MANUFACTURED. THE RECALL WAS ISSUED DECEMBER 7, 2009. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
Incident date: Dec 22, 2008
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE MODULE WAS DEFECTIVE, CAUSING THE VEHICLE TO SURGE ABNORMALLY. THE VEHICLE WOULD ALSO STALL INTERMITTENTLY AND EXHIBIT AN ABNORMAL INCREASE IN ENGINE RPMS. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE F... Read more
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE FIRST OCCURRENCE OCCURRED WHILE DRIVING APPROXIMATELY 55 MPH. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER THE FAILURES OCCURRED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILUR... Read more
Incident date: Jul 3, 2010
WHILE DRIVING AT HIGHWAY SPEEDS (TYPICALLY ON LONG TRIPS OF 4HRS OR MORE) I HEAR A LOUD THUMPING NOISE THAT IS VERY UNNERVING. IT FEELS LIKE THE PISTON HAS LEFT ITS BEARINGS AND IS RAMMING INTO THE CAR. THIS IS FOLLOWED BY A SHARP JERK THEN A MOMENTARY LOSS OF ENGINE POWER. AT THIS POINT THE DASHBOARD GOES BLANK, THE HEADLIGHTS FLICKER AND THE WINDSHIELD WIPERS TURN ON. THIS TURN OF EVENTS ... Read more
Incident date: Dec 27, 2011
VEHICLE STALLED ABRUPTLY WHEN TRAVELING AT HIGHWAY SPEED. NO CHECK ENGINE LIGHTS, ETC WERE DISPLAYED. PULLED OFF OF HIGHWAY, RESTARTED CAR AFTER ABOUT 60 SECONDS AND CAR RAN WITHOUT ANY FURTHER PROBLEMS. THIS IS SIMILAR BEHAVIOR I EXPERIENCED WITH A 2001 XC70 THAT HAD A RECALL FOR THE THROTTLE BODY ECM. *TR
Incident date: Sep 10, 2007
I AM NOW THE OWNER OF A 2001 VOLVO V70 T5. I BOUGHT THE CAR FROM ITS ORIGINAL OWNER. THE CAR HAS HAD THE AUTOMATIC TRANSMISSION REPLACED 2 TIMES BY THE ORIGINAL OWNER AND NOW I AM FORCED TO REPLACE THE TRANSMISSION AS WELL. WE (ORIGINAL OWNER AND MYSELF) HAVE HAD THE VOLVO RECOMMENDED SOFTWARE UPDATES, FLUID FLUSHING, AND STILL WE HAVE BEEN FORCED TO CHANGE THREE TRANSMISSIONS. I HAVE SPOKEN WITH ... Read more
Incident date: Nov 26, 2011
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH CO... Read more
Incident date: Nov 26, 2011
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH CO... Read more
Incident date: Dec 20, 2010
SINCE I BOUGHT MY CAR FROM THE VOLVO DEALER LAST WINTER IT HAS STALLED ON ME AT LOW RPMS IT ALSO SURGES FORWARD ALMOST CAUSING ME TO HIT CARS IN FRONT OF ME I BROUGHT IT BACK TO THEM AND THE DEALERS TOLD ME ITS NORMAL BECAUSE ITS FUEL INJECTED AND THEY WONT DO ANYTHING ABOUT IT.. THIS IS VERY DANGEROUS. *TR
Incident date: Nov 21, 2011
I HAD NOT DRIVEN THIS CAR FOR ABOUT A YEAR BECAUSE I BOUGHT A 2008 C70 THAT I WAS DRIVING. I DECIDED TO START DRIVING THIS ONE FOR THE WINTER. ON A RAINY MORNING ON MY WAY TO WORK, MY WINDOWS FROSTED UP INSIDE SO BAD THAT I DIDN'T THINK I WAS GOING TO MAKE IT TO WORK. MY DEFROSTER FAILED. I JUST TRIED MY CAR AGAIN AND THE DEFROSTER SEEMED TO WORK - ONLY SLOWER- BUT NOW MY DASHBOARD IS SHOWING ME... Read more
Incident date: Nov 21, 2011
I HAD NOT DRIVEN THIS CAR FOR ABOUT A YEAR BECAUSE I BOUGHT A 2008 C70 THAT I WAS DRIVING. I DECIDED TO START DRIVING THIS ONE FOR THE WINTER. ON A RAINY MORNING ON MY WAY TO WORK, MY WINDOWS FROSTED UP INSIDE SO BAD THAT I DIDN'T THINK I WAS GOING TO MAKE IT TO WORK. MY DEFROSTER FAILED. I JUST TRIED MY CAR AGAIN AND THE DEFROSTER SEEMED TO WORK - ONLY SLOWER- BUT NOW MY DASHBOARD IS SHOWING ME... Read more
Incident date: Aug 2, 2010
SLOWLY DRIVING ON A ROAD IN NEIGHBORHOOD AND WAS SIGNALING TO MAKE A LEFT TURN AND ALL OF A SUDDEN THE SIGNAL LIGHT STOPPED AND THE WHOLE CAR JUST SHUT DOWN. NO ELECTRICAL OR AUTO OPERATING AT ALL. AUTOMOBILE TOTALLY STALLED AND WOULD NOT START. CAR WAS ENTERING AN INTERSECTION NECESSITATING ME GETTING OUT AND PUSHING THE AUTO BACK BEHIND THE STOP SIGN. AUTO WOULD NOT START AGAIN AND HAD TO BE ... Read more
Incident date: Aug 2, 2010
SLOWLY DRIVING ON A ROAD IN NEIGHBORHOOD AND WAS SIGNALING TO MAKE A LEFT TURN AND ALL OF A SUDDEN THE SIGNAL LIGHT STOPPED AND THE WHOLE CAR JUST SHUT DOWN. NO ELECTRICAL OR AUTO OPERATING AT ALL. AUTOMOBILE TOTALLY STALLED AND WOULD NOT START. CAR WAS ENTERING AN INTERSECTION NECESSITATING ME GETTING OUT AND PUSHING THE AUTO BACK BEHIND THE STOP SIGN. AUTO WOULD NOT START AGAIN AND HAD TO BE ... Read more
Incident date: Dec 17, 2011
TL* THE CONTACT OWNS A 1989 VOLVO 240 DL. THE CONTACT STATED THAT DIFFERENTIAL FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE AND ALSO DISCOVERED THAT THERE WAS CORROSION NEAR THE REAR AXLE AND DIFFERENTIAL COVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
Incident date: Oct 27, 2011
VEHICLE THROTTLE BECAME UNSTABLE, CAUSING THE VEHICLE TO NOT MAINTAIN STEADY ACCELERATION EVEN WHEN THE ACCELERATOR PEDAL WAS IN A STEADY POSITION. DIAGNOSED AS FAILING THROTTLE POSITION SENSOR. VOLVO REFUSED TO REPAIR UNDER EXTENDED WARRANTY OR RECALL SINCE THE VEHICLE WAS 12 MONTHS PAST THE EXPIRATION OF THE 10 YEAR, 200,000 MILE EXTENDED WARRANTY ON POWER TRAIN. VOLVO FAILED TO NOTIFY ME OF THE... Read more
Incident date: Dec 14, 2011
TL* THE CONTACT OWNS A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE BECAME EXTREMELY LIGHT AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT CRASHED INTO A CONCRETE WALL BUT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP WHERE THE TECHNICIAN ADVISED THAT THE DRAG LINK, LUG NUTS AND THE BOLTS ON THE FRONT PASSENGER AND DRIVER SIDE WOUL... Read more
Crash
Incident date: Nov 17, 2009
TRANSMISSION FAILS AFTER MULTIPLE REPAIRS (UPDATED SOFTWARE) IT IS STILL NOT RIGHT. *TR
Incident date: Nov 25, 2011
VEHICLE HAD GROWLING NOISE THAT WAS SYNCHRONOUS WITH VEHICLE SPEED. THE NOISE GOT PROGRESSIVELY WORSE AS THE SPEED INCREASED. ON NOVEMBER 25, 2011, LOCAL VOLVO DEALER DIAGNOSED NOISE AS RIGHT AND LEFT WHEEL BEARING FAILURES SINCE NOISE WAS EMANATING FROM THE LEFT AND RIGHT SIDE WHEEL HUBS. NOTE VEHICLE IS ABOUT 4.5 YEARS OLD, NEVER IN AN ACCIDENT WITH ONLY 21771 MILES ON THE OD. *TR
Incident date: Nov 23, 2011
THE TRANSMISSION IS SLIPPING BETWEEN GEARS 2-3 AND 3-4. MECHANICS RECOMMENDS TRANSMISSION REPLACEMENT. CAR HAS 94,000 MILES. THIS IS A FAMILY CAR AND NOT DRIVEN HARD. I'VE HAD 3 CARS OVER HUNDRED THOUSAND MILES AND THIS IS THE FIRST TIME I'VE HAD A TRANSMISSION FAILURE ON THE MOST EXPENSIVE CARE I'VE OWNED. *TR
Incident date: Mar 1, 2011
THE VEHICLE EXHIBITED STALLING AND MISFIRES THE FIRST TIME AT 65 MPH. THE CHECK ENGINE LIGHT (CEL) CAME ON AND THE DIAGNOSTIC INDICATION WAS THAT FUEL PRESSURE SENSOR NEEDED REPLACED. IT CONTINUED WITH STALL AND MISFIRE AT INTERMITTENT TIMES WITH THE CEL STAYING ON AND OFF INTERMITTENTLY. I BOUGHT A FUEL PRESSURE SENSOR AND REPLACED THE ORIGINAL, WHICH HAS REMEDIED THE PROBLEM. WHEN I REPLACED... Read more
Incident date: Mar 1, 2011
THE VEHICLE EXHIBITED STALLING AND MISFIRES THE FIRST TIME AT 65 MPH. THE CHECK ENGINE LIGHT (CEL) CAME ON AND THE DIAGNOSTIC INDICATION WAS THAT FUEL PRESSURE SENSOR NEEDED REPLACED. IT CONTINUED WITH STALL AND MISFIRE AT INTERMITTENT TIMES WITH THE CEL STAYING ON AND OFF INTERMITTENTLY. I BOUGHT A FUEL PRESSURE SENSOR AND REPLACED THE ORIGINAL, WHICH HAS REMEDIED THE PROBLEM. WHEN I REPLACED... Read more