Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 4, 2008
MY 2000 S80 T6 STALLS IN TRAFFIC AND LOSES POWER WHILE DRIVING. WHENEVER I STOP AT A TRAFFIC LIGHT, I'LL HAVE TO STEP HARDER ON THE ACCELERATOR IN ORDER TO AVOID THE VEHICLE BEHIND ME FROM HITTING MY CAR.SOMETIMES IT JERKS SO BAD I FEEL THAT ENGINE MAY FALL OFF.THERE'S NO ENGINE LIGHT ON OR ANYTHING. I HAVE CALLED VOLVO AND WAS TOLD THE PROBLEM IS ETM BUT HAS BEEN REPLACED ON MY CAR ACCORDING TO ... Read more
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSIST... Read more
Incident date: Dec 26, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE SMELL OF FUEL WOULD ENTER THE VEHICLE WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 13... Read more
Incident date: Feb 17, 2012
VOLVO S-40 MAIN CLUTCH RETURN SPRING BREAKS WHILE DEPRESSING THE CLUTCH PEDAL. THE DEFECTIVE SPRING HITS DRIVER IN THE FOOT, POTENTIALLY CAUSING INJURY TO DRIVER AND A MAJOR DRIVING DISTRACTION WHILE SHIFTING GEARS. *TR
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT HE EXPERIENCED A SIGNIFICANT INCREASE IN STOPPING DISTANCE WHILE BRAKING ON THREE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V493000 ... Read more
Incident date: Feb 9, 2012
FLOODED CAR. CAUSED EXTENSIVE DAMAGE THAT INS. SAYS IS A MOLD PROBLEM. WELL WITHOUT WATER THERE WOULD BE NO MOLD. *TR
Incident date: Feb 9, 2012
FLOODED CAR. CAUSED EXTENSIVE DAMAGE THAT INS. SAYS IS A MOLD PROBLEM. WELL WITHOUT WATER THERE WOULD BE NO MOLD. *TR
Incident date: Feb 6, 2012
TL* THE CONTACT OWNS A 1994 VOLVO 850. THE CONTACT STATED THAT THE RADIATOR FOR THE HEATING CORE WAS LEAKING AND EMITTING CHEMICAL FUMES INTO THE VEHICLE. AS A RESULT, THE CONTACT SUFFERED A SEVERE RESPIRATORY PROBLEM. THE CONTACT WAS TAKEN TO THE HOSPITAL ON VARIOUS OCCASIONS FOR TREATMENT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF... Read more
1 injured
Incident date: Feb 15, 2012
I WAS DRIVING MY 2003 VOLVO XC70 AT THE POSTED SPEED LIMIT (55MPH) WHEN THE DASHBOARD SUDDENLY WENT BLACK AND ALL OF THE GAUGES, INCLUDING SPEEDOMETER, TACHOMETER, GAS GAUGE, AND CLOCK STOPPED WORKING. EVERY WARNING LIGHT LIT UP. THE VOLVO DEALER ADMITTED THEY HAD SEEN THIS ISSUE BEFORE. THE COST TO REPLACE THE DIM WAS OVER $1400.00 AND I HAD NO CHOICE BUT TO PAY IT SINCE I WAS NOT GOING TO DRI... Read more
Incident date: Feb 10, 2012
FRONT DRIVER'S SEAT HEADREST ENGAGED VISOR IN STOWED POSITION WHEN SEAT PUSHED FORWARD TO ENTER REAR SEAT. THIS CAUSED THE MIRROR INSIDE THE VISOR TO SHATTER. WE DID NOT REALIZE THIS HAD OCCURRED UNTIL AFTER MY WIFE WAS DRIVING, LOWERED THE VISOR, AND GLASS SHARDS FELL ON HER LAP. THANKFULLY THEY DID NOT FALL IN HER FACE/EYES. THIS DID NOT CAUSE A WRECK, BUT WE'RE CONCERNED THAT THIS COULD CAU... Read more
Incident date: Feb 10, 2012
FRONT DRIVER'S SEAT HEADREST ENGAGED VISOR IN STOWED POSITION WHEN SEAT PUSHED FORWARD TO ENTER REAR SEAT. THIS CAUSED THE MIRROR INSIDE THE VISOR TO SHATTER. WE DID NOT REALIZE THIS HAD OCCURRED UNTIL AFTER MY WIFE WAS DRIVING, LOWERED THE VISOR, AND GLASS SHARDS FELL ON HER LAP. THANKFULLY THEY DID NOT FALL IN HER FACE/EYES. THIS DID NOT CAUSE A WRECK, BUT WE'RE CONCERNED THAT THIS COULD CAU... Read more
Incident date: Jan 22, 2008
1/22/08 INSERTED KEY AND IT WOULD ONLY MOVE INTO THE FIRST POSITION ACTIVATING THE RADIO, LIGHTS, ETC. UNABLE TO CONTINUE TO TURN KEY AND TURN ON AUTOMOBILE. STEERING COLUMN LOCK ASSEMBLY FAILED, ALTHOUGH IT IS EXPECTED TO LAST THE LIFE OF THE CAR, LEAVING ME STRANDED AND WITHOUT A CAR FOR OVER A WEEK SINCE PART COMES FROM GERMANY. 4/17/12 SAME SYMPTOMS AND ONCE AGAIN I AM STRANDED UNEXPECTEDLY... Read more
Incident date: Jan 22, 2008
1/22/08 INSERTED KEY AND IT WOULD ONLY MOVE INTO THE FIRST POSITION ACTIVATING THE RADIO, LIGHTS, ETC. UNABLE TO CONTINUE TO TURN KEY AND TURN ON AUTOMOBILE. STEERING COLUMN LOCK ASSEMBLY FAILED, ALTHOUGH IT IS EXPECTED TO LAST THE LIFE OF THE CAR, LEAVING ME STRANDED AND WITHOUT A CAR FOR OVER A WEEK SINCE PART COMES FROM GERMANY. 4/17/12 SAME SYMPTOMS AND ONCE AGAIN I AM STRANDED UNEXPECTEDLY... Read more
Incident date: Jan 17, 2012
THE TRAINS HAS GONE AND IT ONLY HAS 66,000 MILES ON IT COST TO FIX $ 5500.00. *TR
Incident date: Jan 18, 2012
AFTER STARTING UP FROM A STOP, CITY SAFETY ACTIVATED WITH AN EMERGENCY BRAKE ACTIVATION, WE WERE ALMOST REAR ENDED BY THE CAR BEHIND US. THERE WAS NO REASON FOR THE ACTIVATION OF THE BRAKES, VEHICLE IN FRONT WAS ACCELERATING AWAY FROM US, PLENTY OF SPACE BETWEEN US, AND SPACE WAS INCREASING. THIS OCCURRED ON 3 MORE OCCASIONS BEFORE I COULD GET TO THE DEALER. MY WIFE HAS NOT DRIVEN THE CAR SIN... Read more
Incident date: Jan 18, 2012
AFTER STARTING UP FROM A STOP, CITY SAFETY ACTIVATED WITH AN EMERGENCY BRAKE ACTIVATION, WE WERE ALMOST REAR ENDED BY THE CAR BEHIND US. THERE WAS NO REASON FOR THE ACTIVATION OF THE BRAKES, VEHICLE IN FRONT WAS ACCELERATING AWAY FROM US, PLENTY OF SPACE BETWEEN US, AND SPACE WAS INCREASING. THIS OCCURRED ON 3 MORE OCCASIONS BEFORE I COULD GET TO THE DEALER. MY WIFE HAS NOT DRIVEN THE CAR SIN... Read more
Incident date: Feb 8, 2012
WHEN RESTARTING MY CAR IN AN ELEMENTARY SCHOOL PICK-UP LINE, THE KEY WOULD NOT TURN. THE BRAKE PEDAL FELT "STUCK" AND THE STEERING WHEEL WAS LOCKED. I HAD TO HAVE IT TOWED AND BECAUSE IT COULD NOT BE PUT INTO NEUTRAL, IT HAD TO BE DRAGGED ONTO THE TOW TRUCK BED. THE LOCK CYLINDER HAS FAILED. IT IS ESTIMATED THAT WE WILL BE WITHOUT THE CAR FOR 7 DAYS. *TR
Incident date: Feb 9, 2012
LIKE MANY OTHERS WHO ARE ON VOLVO WEBSITES HAVE REPORTED I TOO HAD A FIRE ON THE DRIVERS SEAT LEFT SIDE DUE TO MY SEAT HEATER. I NOW HAVE A HALF DOLLAR SIZED HOLE IN THE SIDE OF MY SEAT. THE FIRST SIGN OF THIS WAS A SMELL AND THEN A LOT OF SMOKE. LUCKILY I WAS ABLE TO PULL OVER QUICKLY AND HAD A TOWEL HANDY TO SNUFF IT OUT, OTHERWISE I WOULD HAVE BURNED HANDS OR OTHER PARTS. I'VE BEEN A LIFELONG V... Read more
Fire
Incident date: Feb 9, 2012
LIKE MANY OTHERS WHO ARE ON VOLVO WEBSITES HAVE REPORTED I TOO HAD A FIRE ON THE DRIVERS SEAT LEFT SIDE DUE TO MY SEAT HEATER. I NOW HAVE A HALF DOLLAR SIZED HOLE IN THE SIDE OF MY SEAT. THE FIRST SIGN OF THIS WAS A SMELL AND THEN A LOT OF SMOKE. LUCKILY I WAS ABLE TO PULL OVER QUICKLY AND HAD A TOWEL HANDY TO SNUFF IT OUT, OTHERWISE I WOULD HAVE BURNED HANDS OR OTHER PARTS. I'VE BEEN A LIFELONG V... Read more
Fire
Incident date: Jan 25, 2012
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE SHIFTED INTO LIMP MODE AND DECELERATED AFTER THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS... Read more
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2003 VOLVO S80. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THERE WAS A SUDDEN REDUCTION IN ACCELERATION. THE ENGINE RPMS RACED CONTINUOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Incident date: Jul 13, 2011
I AM THE OWNER OF A 2003 VOLVO S60, THIS VEHICLE HAS BEEN A HEADACHE FOR SOME TIME NOW. THE FIRST ISSUE STARTED WITH THE HEADLIGHTS BLOWING OUT. I HAVE HAD THE CAR SINCE 2008 AND THE LIGHTS HAVE BLOWN OUT ATLEAST 10X'S. THE 2ND MAJOR ISSUE I'M HAVING WITH THE VEHICLE IS THE CAR COMPLETELY SHUTS DOWN WITHOUT WARNING WHEN MAKING A TURN OR SOMETIMES SITTING IDLE AT A RED LIGHT. OF COURSE WHEN THE... Read more
Incident date: Jul 13, 2011
I AM THE OWNER OF A 2003 VOLVO S60, THIS VEHICLE HAS BEEN A HEADACHE FOR SOME TIME NOW. THE FIRST ISSUE STARTED WITH THE HEADLIGHTS BLOWING OUT. I HAVE HAD THE CAR SINCE 2008 AND THE LIGHTS HAVE BLOWN OUT ATLEAST 10X'S. THE 2ND MAJOR ISSUE I'M HAVING WITH THE VEHICLE IS THE CAR COMPLETELY SHUTS DOWN WITHOUT WARNING WHEN MAKING A TURN OR SOMETIMES SITTING IDLE AT A RED LIGHT. OF COURSE WHEN THE... Read more
Incident date: Jan 31, 2012
WE ARE OWNERS OF A 2004 VOLVO XC90 T6 AWD AND HAVE EXPERIENCED A TRANSMISSION FAILURE THAT WILL COST $6500 TO REPLACE. UPON FURTHER INVESTIGATION, WE HAVE FOUND THAT THERE ARE LITERALLY THOUSANDS OF COMPLAINTS REGARDING THESE TRANSMISSIONS FAILING YET VOLVO HAS FAILED TO STEP UP AND ADDRESS THE PROBLEM. IN OUR CASE, MY WIFE WAS DRIVING THE CAR, IN TRAFFIC, WHEN THE CAR SLIPPED OUT OF GEAR AND... Read more
Incident date: Jan 3, 2012
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 70 MPH THE FRONT PASSENGER'S SIDE DOOR ABNORMALLY OPENED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WITH CAUTION AND CLOSED THE DOOR SECURELY HOWEVER, THE FAILURE RECURRED ONCE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOOR CABLE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFEC... Read more
Incident date: Oct 3, 2011
THE VEHICLES LEFT AND RIGHT SIDE BRAKE LIGHTS DO NOT ILLUMINATE WHEN THE PEDAL IS DEPRESSED. I REPLACED BOTH OF THE BULBS AND THEY STILL DO NOT WORK. THERE ARE MANY ADDITIONAL OWNERS WITH THE SAME PROBLEM ACCORDING TO VOLVO FORUMS ON THE INTERNET. *TR THE VEHICLES INFORMATION SYSTEM CONTINUALLY READS THAT THERE IS AN AIRBAG PROBLEM, EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN ACTIVATED/DEPLOYED. T... Read more
Incident date: Oct 3, 2011
THE VEHICLES LEFT AND RIGHT SIDE BRAKE LIGHTS DO NOT ILLUMINATE WHEN THE PEDAL IS DEPRESSED. I REPLACED BOTH OF THE BULBS AND THEY STILL DO NOT WORK. THERE ARE MANY ADDITIONAL OWNERS WITH THE SAME PROBLEM ACCORDING TO VOLVO FORUMS ON THE INTERNET. *TR THE VEHICLES INFORMATION SYSTEM CONTINUALLY READS THAT THERE IS AN AIRBAG PROBLEM, EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN ACTIVATED/DEPLOYED. T... Read more
Incident date: Oct 3, 2011
THE VEHICLES LEFT AND RIGHT SIDE BRAKE LIGHTS DO NOT ILLUMINATE WHEN THE PEDAL IS DEPRESSED. I REPLACED BOTH OF THE BULBS AND THEY STILL DO NOT WORK. THERE ARE MANY ADDITIONAL OWNERS WITH THE SAME PROBLEM ACCORDING TO VOLVO FORUMS ON THE INTERNET. *TR THE VEHICLES INFORMATION SYSTEM CONTINUALLY READS THAT THERE IS AN AIRBAG PROBLEM, EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN ACTIVATED/DEPLOYED. T... Read more
Incident date: Feb 6, 2010
OUR CAR WOULDN'T START IN OUR GARAGE ONE MORNING. TURNS OUT, WE NEEDED A NEW CEM DUE TO A LEAKING PROTECTION BOX (I CAN'T REMEMBER THE NAME OF IT BUT IT STARTED WITH A P). AFTER 843 IN PARTS AND 816 IN LABOR AND ALMOST A MONTH AT THE DEALER DUE TO A BACKORDERED WIRING HARNESS THE PROBLEM WAS FIXED. AFTER DOING SOME RESEARCH WE HAVE DISCOVERED THAT THIS IS AN EPIDEMIC AMONG VOLVO OWNERS AND WE A... Read more
Incident date: Jan 3, 2012
MY INSTRUMENT CLUSTER HAS BEEN MALFUNCTIONING UNTIL IT WENT COMPLETELY BLANK, OCCASIONALLY IT WILL LIGHT UP, THIS IS A SAFETY CONCERN SINCE UNABLE TO SEE SPEEDOMETER OR VEHICLE FAULT LIGHTS. *KB
Incident date: Jan 3, 2012
MY INSTRUMENT CLUSTER HAS BEEN MALFUNCTIONING UNTIL IT WENT COMPLETELY BLANK, OCCASIONALLY IT WILL LIGHT UP, THIS IS A SAFETY CONCERN SINCE UNABLE TO SEE SPEEDOMETER OR VEHICLE FAULT LIGHTS. *KB
Incident date: Jan 23, 2012
MY 2001 V70 DRIVER SIDE HEATED SEAT BURNED A HOLE RIGHT THROUGH THE LEATHER. *KB
Incident date: Jan 23, 2012
MY 2001 V70 DRIVER SIDE HEATED SEAT BURNED A HOLE RIGHT THROUGH THE LEATHER. *KB
Incident date: Jan 15, 2012
TL* THE CONTACT OWNS A 2004 VOLVO V70R. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE DECELERATED AND THE ENGINE SPUTTERED. THE CHECK ENGINE LIGHT ALSO ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FAILURE OCCURRED BECAUSE THE FUEL PRESSURE SENSOR WAS SET TO HIGH. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VIN FAIL... Read more
Incident date: Jan 14, 2009
I WAS DRIVING ON THE PARKWAY AND NOTICE A WARNING LIGHT ON THE DASH. IT STATED URGENT TRANSMISSION NEEDS SERVICE. I'VE TAKEN IT TO THE DEALER AND NEEDED TO REPLACE TRANSMISSION AND RADIATOR AMONG OTHER THINGS. *KB
Incident date: Jan 14, 2009
I WAS DRIVING ON THE PARKWAY AND NOTICE A WARNING LIGHT ON THE DASH. IT STATED URGENT TRANSMISSION NEEDS SERVICE. I'VE TAKEN IT TO THE DEALER AND NEEDED TO REPLACE TRANSMISSION AND RADIATOR AMONG OTHER THINGS. *KB
Incident date: Jan 3, 2012
SUBMITTING COMPLAINT BASED ON 2008 VOLVO XC70 RECALL #184/SRS SOFTWARE UPGRADE 2008 XC70. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE UNABLE TO CONFIRM THE SPECIFIC VIN, MILEAGE, DATE COMPLETED, & PLACE OF SERVICING OF RECALL #184 ON MY VOLVO; SPECIFIC VIN COMPLETION DETAILS OF RECALL ARE NECESSARY FOR INSURANCE COVERAGE TO DRIVE VEHICLE PER MY INSURANCE COMPANY. WAS TOLD TO NOT DRIVE VEHICLE ON 01/2... Read more
Incident date: Jan 3, 2012
SUBMITTING COMPLAINT BASED ON 2008 VOLVO XC70 RECALL #184/SRS SOFTWARE UPGRADE 2008 XC70. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE UNABLE TO CONFIRM THE SPECIFIC VIN, MILEAGE, DATE COMPLETED, & PLACE OF SERVICING OF RECALL #184 ON MY VOLVO; SPECIFIC VIN COMPLETION DETAILS OF RECALL ARE NECESSARY FOR INSURANCE COVERAGE TO DRIVE VEHICLE PER MY INSURANCE COMPANY. WAS TOLD TO NOT DRIVE VEHICLE ON 01/2... Read more
Incident date: Jan 3, 2012
SUBMITTING COMPLAINT BASED ON 2008 VOLVO XC70 RECALL #184/SRS SOFTWARE UPGRADE 2008 XC70. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE UNABLE TO CONFIRM THE SPECIFIC VIN, MILEAGE, DATE COMPLETED, & PLACE OF SERVICING OF RECALL #184 ON MY VOLVO; SPECIFIC VIN COMPLETION DETAILS OF RECALL ARE NECESSARY FOR INSURANCE COVERAGE TO DRIVE VEHICLE PER MY INSURANCE COMPANY. WAS TOLD TO NOT DRIVE VEHICLE ON 01/2... Read more
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 103,000. UPDATED 02/22/12 *BF THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 02/04/11. SHE MENTIONED ... Read more
Incident date: Dec 23, 2011
WHILE DRIVING, THE ELECTRONIC PANEL ALL SHUT DOWN AND I GOT MSG REGARDING BRAKE FAILURE AND TO STOP SAFELY. I WAS ON LEFT-MOST LANE OF HIGHWAY AND MY SIGNALS AND HAZARD LIGHTS WOULD NOT TURN ON!!! EVEN MY POWER WINDOW WOULD NOT WORK SO I COULDN'T OPEN FOR ME TO MAKE HAND-SIGNALS. LUCKY MY FATHER-IN-LAW NEXT TO ME HAD WINDOW OPEN SO I TOLD HIM TO MAKE MOTIONS TO SURROUNDING CARS FOR ME TO CHANGE... Read more
Incident date: Dec 23, 2011
WHILE DRIVING, THE ELECTRONIC PANEL ALL SHUT DOWN AND I GOT MSG REGARDING BRAKE FAILURE AND TO STOP SAFELY. I WAS ON LEFT-MOST LANE OF HIGHWAY AND MY SIGNALS AND HAZARD LIGHTS WOULD NOT TURN ON!!! EVEN MY POWER WINDOW WOULD NOT WORK SO I COULDN'T OPEN FOR ME TO MAKE HAND-SIGNALS. LUCKY MY FATHER-IN-LAW NEXT TO ME HAD WINDOW OPEN SO I TOLD HIM TO MAKE MOTIONS TO SURROUNDING CARS FOR ME TO CHANGE... Read more
Incident date: Dec 23, 2011
WHILE DRIVING, THE ELECTRONIC PANEL ALL SHUT DOWN AND I GOT MSG REGARDING BRAKE FAILURE AND TO STOP SAFELY. I WAS ON LEFT-MOST LANE OF HIGHWAY AND MY SIGNALS AND HAZARD LIGHTS WOULD NOT TURN ON!!! EVEN MY POWER WINDOW WOULD NOT WORK SO I COULDN'T OPEN FOR ME TO MAKE HAND-SIGNALS. LUCKY MY FATHER-IN-LAW NEXT TO ME HAD WINDOW OPEN SO I TOLD HIM TO MAKE MOTIONS TO SURROUNDING CARS FOR ME TO CHANGE... Read more
Incident date: Jan 28, 2012
SMELLED FUEL IN ENGINE COMPARTMENT,OPENED HOOD AND FOUND A LEAKING FUEL INJECTION SUPPLY RAIL. LEAK STEMS FROM THE END CAP USED ON FUEL RAIL TOWARDS THE FRONT OF THE ENGINE NEAR THE THERMOSTAT HOUSING AND PROCEEDS TO DRIP VIGOROUSLY DOWN TOWARDS THE INTAKE MANIFOLD BEFORE EVAPORATING AND DRIPPING DOWN ONTO LOWER PART OF THE ENGINE AND FINALLY THE GROUND. I HAVE FOUND SEVERAL COMMENTS IN THE INTER... Read more
Incident date: Jan 28, 2012
SMELLED FUEL IN ENGINE COMPARTMENT,OPENED HOOD AND FOUND A LEAKING FUEL INJECTION SUPPLY RAIL. LEAK STEMS FROM THE END CAP USED ON FUEL RAIL TOWARDS THE FRONT OF THE ENGINE NEAR THE THERMOSTAT HOUSING AND PROCEEDS TO DRIP VIGOROUSLY DOWN TOWARDS THE INTAKE MANIFOLD BEFORE EVAPORATING AND DRIPPING DOWN ONTO LOWER PART OF THE ENGINE AND FINALLY THE GROUND. I HAVE FOUND SEVERAL COMMENTS IN THE INTER... Read more
Incident date: Jan 23, 2012
2005 VOLVO XC90 V8 ENGINE NUMBER 5569. BALANCE SHAFT FAILURE. OR COUNTER BALANCE SHAFT FAILURE. DUE TO ENGINE DEFECT. BALANCE SHAFT BEARINGS IN CLOSED, NON-LUBRICATED AREA. BEARINGS REST IN AN AREA THAT RETAINS MOISTURE AND THE BEARINGS EVENTUALLY DETERIORATE AND FAIL. WHEN THIS HAPPENS THERE IS CATASTROPHIC ENGINE FAILURE. THERE ARE APPROXIMATELY 7000 VEHICLES WITH THIS DEFECT. THE DEFECT... Read more
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED, INDICATING A FAILURE WITH ALL COMPONENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE DEALER STATED THAT ELECTRONIC DRIVER INFORMATION MODULE AND THE CENTRAL ELECTRONIC MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE C... Read more
Incident date: Jan 12, 2012
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FUEL PUMP WAS REPLACED, BUT THE PADDING FOR THE FUEL PUMP WAS NOT. THE FAILURE CON... Read more
VOLVO
CROSS COUNTRY
(2008) — AIR BAGS
Jan 25, 2012
Incident date: Sep 27, 2011
TL* THE CONTACT OWNS A 2008 VOLVO CROSS COUNTRY XC70. THE CONTACT WAS ATTEMPTING TO STOP WHEN A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD, NECK AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AFTER THE CRASH AND TAKEN TO A LOCAL DEALER. THE DEALER WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT ... Read more
Crash
1 injured
Incident date: Dec 12, 2011
MY 2000 S80 VOLVO HAS A DEFECTIVE THROTTLE BODY AND CAUSES MY CAR TO COMPLETELY SHUT OFF. *TR