Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 15, 2012
THE CAR WAS PURCHASED ON MARCH 1, 2012. SHORTLY AFTER THE PURCHASE OF THE CAR THE WIPER BLADES MALFUNCTIONED. THEY DID NOT WORK PROPERLY AND WE HAD TO PULL OFF TO SIDE OF THE ROAD ON THE HIGHWAY WITH OUR CHILDREN IN THE CAR. THEY WOULD NOT SHUT OFF EVEN AFTER WE PULLED THE KEY OUT OF THE IGNITION. IT WAS A HUGE VISIBILITY HAZARD. WE CALLED THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY WOULD ... Read more
Incident date: Mar 1, 2011
WHEN I FILL MY TANK UP ALL THE WAY MY GASOLINE ONLY LASTS ABOUT 150 MILES. THE GAS HAS GOT TO BE LEAKING SOMEWHERE!!! I HAVE TO FILL MY TANK UP SEVERAL TIMES A WEEK. *TR
Incident date: Mar 1, 2011
WHEN I FILL MY TANK UP ALL THE WAY MY GASOLINE ONLY LASTS ABOUT 150 MILES. THE GAS HAS GOT TO BE LEAKING SOMEWHERE!!! I HAVE TO FILL MY TANK UP SEVERAL TIMES A WEEK. *TR
Incident date: Apr 4, 2012
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE ENGINE TRAP FLAME BOX WAS LEAKING OIL AND EXHIBITED A WHISTLING NOISE WHEN THE ENGINE WAS STARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE ENGINE FLAME TRAP BOX WAS PREVIOUSLY REPLACED UNDER THE WARRANTY AND WOULD NOT BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Mar 6, 2012
TL* THE CONTACT OWNS A 2004 VOLVO V70. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FUEL PRESSURE SENSOR WAS FAILING AND CAUSED THE VEHICLE TO STALL. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING), BUT WAS INFORMED THAT TH... Read more
Incident date: Sep 5, 2011
THE ACTIVE CRUISE CONTROL STOPS FOR NO REASON. THIS PROBLEM IS INTERMITTENT. ON A NUMBER OF OCCASIONS (~20 TIMES SINCE I PICKED UP THE CAR), THE CAR SLOWS DOWN AS THE TRAFFICS SLOWS DOWN. THE CAR IS ALMOST AT A STOP (5-10 MPH) AND THE EMERGENCY BRAKES COMES ON, THE CARS BRAKES HARD & STOPS AND THE PARKING BRAKE TURNS ON. THE ALERT "CRUISE CONTROL UNAVAILABLE" SHOW IN THE DISPLAY. THEREAFTER TH... Read more
Incident date: Sep 5, 2011
THE ACTIVE CRUISE CONTROL STOPS FOR NO REASON. THIS PROBLEM IS INTERMITTENT. ON A NUMBER OF OCCASIONS (~20 TIMES SINCE I PICKED UP THE CAR), THE CAR SLOWS DOWN AS THE TRAFFICS SLOWS DOWN. THE CAR IS ALMOST AT A STOP (5-10 MPH) AND THE EMERGENCY BRAKES COMES ON, THE CARS BRAKES HARD & STOPS AND THE PARKING BRAKE TURNS ON. THE ALERT "CRUISE CONTROL UNAVAILABLE" SHOW IN THE DISPLAY. THEREAFTER TH... Read more
Incident date: Sep 5, 2011
THE ACTIVE CRUISE CONTROL STOPS FOR NO REASON. THIS PROBLEM IS INTERMITTENT. ON A NUMBER OF OCCASIONS (~20 TIMES SINCE I PICKED UP THE CAR), THE CAR SLOWS DOWN AS THE TRAFFICS SLOWS DOWN. THE CAR IS ALMOST AT A STOP (5-10 MPH) AND THE EMERGENCY BRAKES COMES ON, THE CARS BRAKES HARD & STOPS AND THE PARKING BRAKE TURNS ON. THE ALERT "CRUISE CONTROL UNAVAILABLE" SHOW IN THE DISPLAY. THEREAFTER TH... Read more
Incident date: Jul 1, 2010
SINCE ABOUT THREE MONTHS AFTER I GOT MY CAR IN 2010 THE ENTIRE DASHBOARD SYSTEM DOES NOT WORK. THE GAUGES DO NOT MOVE OR TURN ON WHATSOEVER AND THE LIGHTS DO NOT COME ON. I HAVE LOOKED ON VOLVO FORUMS AND IT SAYS THAT THE MOTOROLLA CHIP IN THE DASHBOARD IS DEFECTIVE IN ALL OF THE 2001-2003 MODELS. IT IS RATHER SCARY IN MY OPINION NEVER KNOWING HOW MUCH GAS I HAVE OR HOW FAST I AM GOING. *TR
Incident date: Feb 23, 2012
UNCONTROLLABLE ACCELERATION, OVERRIDING BRAKE: UNEXPLAINED ACCIDENT OCCURRED AS I HAD PULLED INTO ANGLE PARKING SLOT, FOOT ON BRAKE READY TO SHIFT TO "PARK" . SUDDENLY THE CAR UNEXPECTEDLY ACCELERATED FORWARD ABOUT 5 FEET AND LURCHED INTO THE WOODEN PARKING BARRIER THAT DELINEATES THE EDGE OF THE PARKING LOT, CRACKING IT. ENGINE WAS REVVING. I SHIFTED INTO REVERSE TO GET BACK INTO PARKING SPOT (... Read more
Crash
Incident date: Feb 23, 2012
UNCONTROLLABLE ACCELERATION, OVERRIDING BRAKE: UNEXPLAINED ACCIDENT OCCURRED AS I HAD PULLED INTO ANGLE PARKING SLOT, FOOT ON BRAKE READY TO SHIFT TO "PARK" . SUDDENLY THE CAR UNEXPECTEDLY ACCELERATED FORWARD ABOUT 5 FEET AND LURCHED INTO THE WOODEN PARKING BARRIER THAT DELINEATES THE EDGE OF THE PARKING LOT, CRACKING IT. ENGINE WAS REVVING. I SHIFTED INTO REVERSE TO GET BACK INTO PARKING SPOT (... Read more
Crash
Incident date: Mar 29, 2012
TL* THE CONTACT OWNS A 2011 VOLVO S60. THE CONTACT STATED THAT USING THE REMOTE KEY FOB, THE VEHICLE WAS LOCKED. THE CONTACT RETURNED TO THE VEHICLE TWENTY-FIVE MINUTES LATER AND THE DOORS WERE UNLOCKED, AND THE ENGINE WAS TURNED ON. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Mar 29, 2012
TL* THE CONTACT OWNS A 2011 VOLVO S60. THE CONTACT STATED THAT USING THE REMOTE KEY FOB, THE VEHICLE WAS LOCKED. THE CONTACT RETURNED TO THE VEHICLE TWENTY-FIVE MINUTES LATER AND THE DOORS WERE UNLOCKED, AND THE ENGINE WAS TURNED ON. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Mar 27, 2012
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THE DRIVERS SPEED WAS 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE; YET, THE VEHICLE RESTARTED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CUR... Read more
Incident date: Mar 16, 2012
MY VOLVO 2005 XC 90 V8 ENGINE FAILED. COULD NOT DRIVE IT SO I HAD IT TOWED TO THE VOLVO DEALERSHIP. I WAS TOLD, AFTER 2 DAYS OF DIAGNOSIS, THAT THE ENGINE HAD TO BE REPLACED. I WAS TOLD THAT VOLVO COULD NOT HELP WITH COST OF NEW ENGINE SINCE I WAS OUT OF WARRANTY, DATE -WISE BUT NOT MILEAGE- WISE. I HAVE SINCE DISCOVERED THAT A LARGE NUMBER OF LIKE ENGINES HAVE SUFFERED THE SAME CATASTROPHIC ENGIN... Read more
Incident date: Feb 10, 2012
1) ELECTRIC READING OF DASHBOARD GOES COMPLETELY DARK. UNABLE TO DETERMINE SPEED, FUEL, ENGINE TEMPERATURE, ECT. URGENT AIR BAG WARNING LIGHT WENT ON PRIOR TO IT GOING DARK. CAR SKIPS GEARS AND REVS WHEN GAS PEDAL IS PRESSED. 2) RADIATOR COOLING FAN KEEPS RUNNING WHEN CONNECTED EVEN WHEN VEHICLE IS TURNED OFF. IT NEVER TURNS OFF UNTIL BATTERY IS DRAINED. REPLACED ENTIRE UNIT AS WELL AS BATTERY AN... Read more
Incident date: Jun 14, 2011
WHILST DRIVING, THE INSTRUMENTS ON THE INSTRUMENT CLUSTER DROPPED TO ZERO AND THE WARNING LIGHTS STARTED FLASHING. AFTER SHUTTING DOWN THE CAR, AND THEN RESTARTING, THE FAULT CLEARED. EVER SINCE, THE ELECTRIC WINDOWS AND DOOR LOCKS HAVE WORKED ONLY INTERMITTENTLY. VOLVO DIAGNOSED THE PROBLEM TO THE A-PILLAR CONNECTORS, WHICH THEY SAID WERE OLD, AND NEWER ONES HAD BEEN MADE. VOLVO WILL NOT PAY FOR ... Read more
Incident date: Jan 28, 2012
TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE OCCURRED INTERMITTENTLY WHETHER DRIVING IN REVERSE OR GOING FORWARD, AS WELL AS WHEN SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY NEED TO REPAIR THE ELECTRONIC THROTTLE CONTROL, IDLE CONTROL VALVE AND T... Read more
Incident date: Nov 18, 2011
THE DRIVER SIDE LOW BEAM HEADLIGHT KEEPS MELTING THE PLASTIC CONNECTOR. I HAVE REPLACED THE CONNECTOR AND HAD ALL THE WIRING AND OTHER COMPONENTS CHECKED ON 3 DIFFERENT OCCASIONS. THE DEALER SAYS NOTHING CAN BE DONE TO FIX THIS ISSUE. IT IS RIDICULOUS THAT A LUXURY BRAND LIKE VOLVO IS VERY AWARE OF THIS ISSUE AND DOES NOTHING TO ALLEVIATE THE PROBLEM. *TR
Incident date: Nov 18, 2011
THE DRIVER SIDE LOW BEAM HEADLIGHT KEEPS MELTING THE PLASTIC CONNECTOR. I HAVE REPLACED THE CONNECTOR AND HAD ALL THE WIRING AND OTHER COMPONENTS CHECKED ON 3 DIFFERENT OCCASIONS. THE DEALER SAYS NOTHING CAN BE DONE TO FIX THIS ISSUE. IT IS RIDICULOUS THAT A LUXURY BRAND LIKE VOLVO IS VERY AWARE OF THIS ISSUE AND DOES NOTHING TO ALLEVIATE THE PROBLEM. *TR
Incident date: Mar 25, 2012
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED TO THE CONTACT THAT THE FUEL PRESSURE SENSOR WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING) BUT WAS ADV... Read more
Incident date: Mar 15, 2012
TRANSMISSION SERVICE URGENT LIGHT CAME OUT. TRANSMISSION WAS STUCK IN 3RD GEAR. HAD HARD UP SHIFTS. *TR
Incident date: Mar 15, 2012
TRANSMISSION SERVICE URGENT LIGHT CAME OUT. TRANSMISSION WAS STUCK IN 3RD GEAR. HAD HARD UP SHIFTS. *TR
Incident date: Mar 22, 2012
DRIVER SIDE AND REAR PASSENGER DOORS DON'T OPEN FROM INSIDE. *TR
Incident date: Mar 22, 2012
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTED FROM DRIVE TO REVERSE INDEPENDENTLY AND THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 15,500.
Incident date: Mar 22, 2012
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTED FROM DRIVE TO REVERSE INDEPENDENTLY AND THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 15,500.
Incident date: Mar 1, 2012
BLIND SPOT INFORMATION SYSTEM DOES NOT FUNCTION DURING INCLEMENT WEATHER. SYSTEM PROVIDES INCORRECT INFORMATION TO THE DRIVER ABOUT THE PRESENCE OF ANOTHER VEHICLE IN THE BLIND SPOT. I BELIEVE THIS INCREASES THE RISK OF ACCIDENT. *TR
Incident date: Mar 12, 2012
ADD TO THE VERY LONG LIST ONE MORE XC90 T6 OWNER WITH AN AUTOMATIC TRANSMISSION FAILURE. TRANSMISSION BEGAN SLIPPING WHILE DRIVING. REPAIR ESTIMATE WAS $5800. THIS IS THE GM-SOURCED TRANSMISSION ISSUE THAT VOLVO APPEARS TO BE IGNORING. REST ASSURED I WILL BE PARTICIPATING IN ANY CLASS ACTION SUITS THAT I CAN FIND UNTIL VOLVO ISSUES A RECALL OR MONETARY COMPENSATION. *TR
Incident date: Nov 16, 2011
DRIVING DOWN A PERFECTLY STRAIGHT HIGHWAY,I HERD A NOISE AND THE LOADED TRUCK INSTANTLY TOOK A HARD LEFT FLIPPING END OVER END TWICE AND I CAN'T FIGURE OUT WHAT HAPPENED. PLEASE INVESTIGATE THIS ACCIDENT,I HAVE KEPT THE TRUCK. I SUFFERED A SPINAL CORD INJURY AND HAVE READ ABOUT THE SAME THING HAPPENING TO OTHER VOLVO TRUCKS. I HAVE TROUBLE SLEEPING AT NIGHT FROM WONDERING WHAT HAPPENED. PLEASE HEL... Read more
Crash
1 injured
Incident date: Dec 20, 2011
CAR EXPERIENCES LOSS OF POWER, STALLING, SPUTTERING AND HESITATION WHEN GAS PEDAL IS PRESSED DOWN. SAN LUIS OBISPO SMITH VOLVO AUTHORIZED DEALER COULD NOT FIND ANY CODES TO EXPLAIN THIS. CHECKED TIMING SENSORS, FUEL PRESSURE, RPM CAM SIGNALS, ETH SYSTEM, AIR FLOW METER, MAP SENSOR. ALL CHECKED OUT OK, DEALER SAID ALL SIGNS POINT TO ETA FAILING. CAR STALLS AND LOSES POWER ABRUPTLY, I DO NOT FEEL SA... Read more
Incident date: Dec 20, 2011
CAR EXPERIENCES LOSS OF POWER, STALLING, SPUTTERING AND HESITATION WHEN GAS PEDAL IS PRESSED DOWN. SAN LUIS OBISPO SMITH VOLVO AUTHORIZED DEALER COULD NOT FIND ANY CODES TO EXPLAIN THIS. CHECKED TIMING SENSORS, FUEL PRESSURE, RPM CAM SIGNALS, ETH SYSTEM, AIR FLOW METER, MAP SENSOR. ALL CHECKED OUT OK, DEALER SAID ALL SIGNS POINT TO ETA FAILING. CAR STALLS AND LOSES POWER ABRUPTLY, I DO NOT FEEL SA... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT AS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY B... Read more
Incident date: Jan 14, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAGS WERE PREVIOUSLY REPLACED UNDER WARRANTY DUE TO THE WARNING LIGHT ILLUMINATING CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE BUT THE DEALER INFORMED HIM THAT THE AIR BAGS NEEDED TO BE REPLACED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER TO NO AVAIL. THE VEHICLE WAS NOT REPAIRE... Read more
Incident date: Mar 9, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S40. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE FRONT DRIVER'S SIDE AIR BAG WAS REPLACED. ONE YEAR LATER, AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE AIR BAG WAS REPLACED FOR A SECOND TIME. THE MANUFACTU... Read more
Incident date: Oct 17, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 25 MPH WITH CRUISE CONTROL ACTIVATED WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO FIVE VEHICLES. THE CONTACT'S VEHICLE WAS DESTROYED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS CONTACTED. UPDATED 04/16/12 *BF ... Read more
Crash
Incident date: Oct 17, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 25 MPH WITH CRUISE CONTROL ACTIVATED WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO FIVE VEHICLES. THE CONTACT'S VEHICLE WAS DESTROYED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS CONTACTED. UPDATED 04/16/12 *BF ... Read more
Crash
Incident date: Mar 12, 2012
THIS COMPLAINT REFERS TO NHTSA ACTION NUMBER PE10025. SERVICE BULLETIN NUMBER TNN 37-35. IT IS OUTRAGEOUS AND UNACCEPTABLE FOR YOU TO NOT HAVE ISSUED A RECALL ON THIS MATTER. VOLVO SHOULD BE EXPECTED TO REPLACE MY WIRING GROMMET AND/OR PLENUM COVER AT NO CHARGE. IT IS APPLAUDING THAT VOLVO WOULD NOT TAKE THIS SERIOUS AND ISSUE A RECALL AS IT IS CLEARLY A DEFECT AND A SAFETY HAZARD. MY CHILDREN... Read more
Incident date: Feb 24, 2012
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A COMPLETE STOP. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRONIC... Read more
Incident date: Mar 6, 2012
BRAKE SYSTEM VACUUM PUMP FAILED, FOUND LEAKING ENGINE OIL INTO THE PUMP HOUSING. *TR
Incident date: Feb 17, 2012
TL* THE CONTACT OWNS A 1999 VOLVO S70. WHILE TRAVELING 45 MPH, THE CONTACT NOTICED THAT THE ETS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 133,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE CAM... Read more
Incident date: Feb 17, 2012
TL* THE CONTACT OWNS A 1999 VOLVO S70. WHILE TRAVELING 45 MPH, THE CONTACT NOTICED THAT THE ETS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 133,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE CAM... Read more
Incident date: Feb 25, 2012
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THAT THEY WOULD REPAIR THE VEHICLE BY REPLACING THE FUEL PRESSURE SENSOR.... Read more
Incident date: Mar 1, 2012
2001 VOLVO V70. CONSUMER WRITES IN REGARDS TO REPAIRS UNDER RECALL NOTICE EA05021 *TGW THE CONSUMER STATED THE PROBLEM OF THE VEHICLE SURGING FORWARD HAD BEEN UNDIAGNOSED SEVERAL TIMES BY MECHANICS. THE CONSUMER ALSO STATED AT THE TIME OF PURCHASING THE VEHICLE, THE DEALERSHIP DID NOT DISCLOSE THE RECALL AND SHE NEVER RECEIVED A NOTICE ABOUT THE RECALL. THE VEHICLE WAS ALSO TAKEN TO THE DEALE... Read more
Incident date: Mar 1, 2012
2001 VOLVO V70. CONSUMER WRITES IN REGARDS TO REPAIRS UNDER RECALL NOTICE EA05021 *TGW THE CONSUMER STATED THE PROBLEM OF THE VEHICLE SURGING FORWARD HAD BEEN UNDIAGNOSED SEVERAL TIMES BY MECHANICS. THE CONSUMER ALSO STATED AT THE TIME OF PURCHASING THE VEHICLE, THE DEALERSHIP DID NOT DISCLOSE THE RECALL AND SHE NEVER RECEIVED A NOTICE ABOUT THE RECALL. THE VEHICLE WAS ALSO TAKEN TO THE DEALE... Read more
Incident date: Feb 27, 2012
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE AND THROTTLE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS CONFIRMED THAT THE THROTTLE VALVE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 06V4410... Read more
Incident date: Feb 28, 2012
TL* THE CONTACT OWNS A 2012 VOLVO VNL 670. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V036000 (SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE) AND WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. THE RECALL REPAIR WAS A TEMPORARY REPAIR WHICH INCLUDED DISABLING THE TRACTION CONTROL. THE MANUFACTURER DID NOT PROVIDE A PERMANENT REMEDY FOR THE DEFECT. THE CONTACT STATED THAT SHE NO ... Read more
Incident date: Feb 20, 2012
I PURCHASED A VOLVO FOR THEIR REPUTATION ON SAFETY. SO WHY DOES OUR VOLVO HAVE AN ACCELERATION PROBLEM? I COULD BE AT A STOP LIGHT AND THE CAR REVS UP TO 2000 RPM'S AND STARTS TO GO WITH MY FOOT ON THE BRAKE WITH ME ALMOST HITTING THE CAR IN FRONT OF ME THEN WHEN WE FIRST START UP THE CAR THE BRAKES DON'T WORK? THE CAR STILL ROLLS. WHAT'S GOING ON WITH VOLVO THEIR MAKING ME THINK THEIR JUST AS BAD... Read more
Incident date: Feb 20, 2012
I PURCHASED A VOLVO FOR THEIR REPUTATION ON SAFETY. SO WHY DOES OUR VOLVO HAVE AN ACCELERATION PROBLEM? I COULD BE AT A STOP LIGHT AND THE CAR REVS UP TO 2000 RPM'S AND STARTS TO GO WITH MY FOOT ON THE BRAKE WITH ME ALMOST HITTING THE CAR IN FRONT OF ME THEN WHEN WE FIRST START UP THE CAR THE BRAKES DON'T WORK? THE CAR STILL ROLLS. WHAT'S GOING ON WITH VOLVO THEIR MAKING ME THINK THEIR JUST AS BAD... Read more
Incident date: Mar 4, 2008
MY 2000 S80 T6 STALLS IN TRAFFIC AND LOSES POWER WHILE DRIVING. WHENEVER I STOP AT A TRAFFIC LIGHT, I'LL HAVE TO STEP HARDER ON THE ACCELERATOR IN ORDER TO AVOID THE VEHICLE BEHIND ME FROM HITTING MY CAR.SOMETIMES IT JERKS SO BAD I FEEL THAT ENGINE MAY FALL OFF.THERE'S NO ENGINE LIGHT ON OR ANYTHING. I HAVE CALLED VOLVO AND WAS TOLD THE PROBLEM IS ETM BUT HAS BEEN REPLACED ON MY CAR ACCORDING TO ... Read more
Incident date: Mar 4, 2008
MY 2000 S80 T6 STALLS IN TRAFFIC AND LOSES POWER WHILE DRIVING. WHENEVER I STOP AT A TRAFFIC LIGHT, I'LL HAVE TO STEP HARDER ON THE ACCELERATOR IN ORDER TO AVOID THE VEHICLE BEHIND ME FROM HITTING MY CAR.SOMETIMES IT JERKS SO BAD I FEEL THAT ENGINE MAY FALL OFF.THERE'S NO ENGINE LIGHT ON OR ANYTHING. I HAVE CALLED VOLVO AND WAS TOLD THE PROBLEM IS ETM BUT HAS BEEN REPLACED ON MY CAR ACCORDING TO ... Read more