Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Dec 15, 2011
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE PARKED, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN RECOMMENDED UPDATING THE SOFTWARE. THE SOFTWARE WAS UPDATED HOWEVER AFTERWARD, THE CHECK ENGINE WARNING LIGHT ILLUMINATED IN... Read more
Incident date: Dec 15, 2011
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE PARKED, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN RECOMMENDED UPDATING THE SOFTWARE. THE SOFTWARE WAS UPDATED HOWEVER AFTERWARD, THE CHECK ENGINE WARNING LIGHT ILLUMINATED IN... Read more
Incident date: Mar 10, 2012
DRIVING IN RAIN, BRAKE FAILURE MESSAGE BEGAN FLASHING ON DASH, THEN AIRBAG FAILURE. SLOWED TO A STOP AND TURNED OFF CAR, TURNED BACK ON AND DROVE SLOWLY HOME. MESSAGES CONTINUED TO FLASH. DROVE TO SERVICE CENTER AND MESSAGES WERE NO LONGER FLASHING , MECHANIC SAID IT WOULD NEED TO BE ACTIVE TO FIND PROBLEM. SAME SCENARIO MANY TIMES SINCE AND THE PROBLEM HAS BECOME WORSE, DRIVING DOWN HIGHWAY AND M... Read more
Incident date: Nov 15, 2011
DASHBOARD INSTRUMENT CLUSTER GOING ON AND OFF-HAD IT TESTED SEVERAL TIMES-STAYS OFF--NO GAUGES OR LIGHTING-THIS IS A COMMON PROBLEM WITH ALL VOLVOS AND I AM THINKING IT IS A SAFETY ISSUE-AND WHY HAD IT NOT BEEN RECALLED YET?? THIS IS A REPAIR THAT I HAVE TO FIX-AS IT IS ALMOST 1500 DOLLARS---VOLVO FORUMS HAS SEVERAL HUNDRED PEOPLE COMPLAINING OF THIS--BEFORE I GET REPAIR I AM WONDERING IF VOLVO S... Read more
Incident date: Oct 8, 2012
RAW GASOLINE LEAKING FROM MANUFACTURE DEFECTIVE FUEL RAIL. MANUFACTURE MACHINED SEALED TAPET/FLANGED ALUMINUM SEAL ON FUEL RAIL LEAKING RAW GASOLINE UNDER HIGH PRESSURE IN ENGINE BAY. PROBLEM ONLY OCCURS DURING ENGINE OPERATION. RAW GASOLINE IS FLAMMABLE. FUEL RAIL DELIVER SYSTEM PART OF EMISSIONS SYSTEM. OCCUPANTS MAY OR NOT NOTICE GASOLINE SMELL (NOXIOUS FUMES) DURING OPERATION INSIDE CABIN. MAN... Read more
Incident date: Oct 1, 2012
MY WIFE AND I WERE DRIVING TO A FRIEND'S HOW'S WHEN SUDDENLY THE RADIO STARTED ACTING UP ,IT WOULD GO ON AND OFF . AFTER WE NOTICED THAT I SLOWED DOWN A BIT THEN ALL OF A SUDDEN MY HOLE DASH BOARD WENT OUT . I TRIED PULLING OVER BUT THE TRANSMISSION WOULD NOT RESPOND ,THEN THE DASHBOARD CAME BACK ON BUT I HAD ALL THESE WARNINGS LIKE BRAKE FAILURE ,SRS AIRBAG SERVICE URGENT , ENGINE SYSTEM SERVICE... Read more
Incident date: Oct 1, 2012
MY WIFE AND I WERE DRIVING TO A FRIEND'S HOW'S WHEN SUDDENLY THE RADIO STARTED ACTING UP ,IT WOULD GO ON AND OFF . AFTER WE NOTICED THAT I SLOWED DOWN A BIT THEN ALL OF A SUDDEN MY HOLE DASH BOARD WENT OUT . I TRIED PULLING OVER BUT THE TRANSMISSION WOULD NOT RESPOND ,THEN THE DASHBOARD CAME BACK ON BUT I HAD ALL THESE WARNINGS LIKE BRAKE FAILURE ,SRS AIRBAG SERVICE URGENT , ENGINE SYSTEM SERVICE... Read more
Incident date: Oct 1, 2012
MY WIFE AND I WERE DRIVING TO A FRIEND'S HOW'S WHEN SUDDENLY THE RADIO STARTED ACTING UP ,IT WOULD GO ON AND OFF . AFTER WE NOTICED THAT I SLOWED DOWN A BIT THEN ALL OF A SUDDEN MY HOLE DASH BOARD WENT OUT . I TRIED PULLING OVER BUT THE TRANSMISSION WOULD NOT RESPOND ,THEN THE DASHBOARD CAME BACK ON BUT I HAD ALL THESE WARNINGS LIKE BRAKE FAILURE ,SRS AIRBAG SERVICE URGENT , ENGINE SYSTEM SERVICE... Read more
Incident date: Jul 21, 2012
AT 65 MPH WIPERS WENT ON BY THEMSELVES THEN FOLLOWED BY SPLIT SECOND POWER FAILURE,MEANING DASHBOARD LIGHT OUT,HAZARD LIGHTS COULD NOT BE TURNED ON,WINDOWS WOULD NOT OPEN,A/C OUT,IN THE MESSAGE SCREEN AT THAT MOMENT ANTILOCK BRAKE FAILURE WAS DISPLAYED BEFORE EVERYTHING WENT OUT,DRIVING ANOTHER 20 MILES TILL NEXT EXIT AT THE DUSK,AFTER PULLING OVER AND RESTART ( TO RESET) SRS FAILURE IN THE MESSAG... Read more
Incident date: Jul 21, 2012
AT 65 MPH WIPERS WENT ON BY THEMSELVES THEN FOLLOWED BY SPLIT SECOND POWER FAILURE,MEANING DASHBOARD LIGHT OUT,HAZARD LIGHTS COULD NOT BE TURNED ON,WINDOWS WOULD NOT OPEN,A/C OUT,IN THE MESSAGE SCREEN AT THAT MOMENT ANTILOCK BRAKE FAILURE WAS DISPLAYED BEFORE EVERYTHING WENT OUT,DRIVING ANOTHER 20 MILES TILL NEXT EXIT AT THE DUSK,AFTER PULLING OVER AND RESTART ( TO RESET) SRS FAILURE IN THE MESSAG... Read more
Incident date: Jul 24, 2012
THE CAR JUST BEGAN TO EMIT A FUEL SMELL WHILE PARKED. THE SMELL IS NEAR THE GAS TANK AND TENDS TO LINGER IN THE AIR DISSIPATE AND THEN RESURFACE. SOME TIMES ITS STRONG OTHER TIMES IT IS FAINT. IT ALSO TENDS TO COMES INTO THE INTERIOR COMPARTMENT AND CAN AT TIME BECOME OVER WHELMING CAUSING MY CHILDREN AND I TO GET HEADACHES AND NAUSEOUS. I COULD NOT FIND ANY PRESENCE OF A LEAK UNDERNEATH THE V... Read more
Incident date: Sep 3, 2012
MY 2008 VOLVO XC70 SPONTANEOUSLY ACCELERATED AS I PREPARED TO PARK. THIS HAPPENED ON TWO OCCASIONS SO FAR, AND I AM FRIGHTENED TO GET BEHIND THE WHEEL AGAIN. THE EXPERIENCE IN BOTH CASES WAS ALMOST IDENTICAL. THE CAR LURCHED FORWARD SUDDENLY AS I SLOWED THE CAR TO PARK IT. IN BOTH CASES, MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE. THE CAR ONLY ACCELERATED TO A FEW MILES PER HOUR, BUT BOTH TIMES TH... Read more
Crash
Incident date: Sep 3, 2012
MY 2008 VOLVO XC70 SPONTANEOUSLY ACCELERATED AS I PREPARED TO PARK. THIS HAPPENED ON TWO OCCASIONS SO FAR, AND I AM FRIGHTENED TO GET BEHIND THE WHEEL AGAIN. THE EXPERIENCE IN BOTH CASES WAS ALMOST IDENTICAL. THE CAR LURCHED FORWARD SUDDENLY AS I SLOWED THE CAR TO PARK IT. IN BOTH CASES, MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE. THE CAR ONLY ACCELERATED TO A FEW MILES PER HOUR, BUT BOTH TIMES TH... Read more
Crash
Incident date: Sep 3, 2012
MY 2008 VOLVO XC70 SPONTANEOUSLY ACCELERATED AS I PREPARED TO PARK. THIS HAPPENED ON TWO OCCASIONS SO FAR, AND I AM FRIGHTENED TO GET BEHIND THE WHEEL AGAIN. THE EXPERIENCE IN BOTH CASES WAS ALMOST IDENTICAL. THE CAR LURCHED FORWARD SUDDENLY AS I SLOWED THE CAR TO PARK IT. IN BOTH CASES, MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE. THE CAR ONLY ACCELERATED TO A FEW MILES PER HOUR, BUT BOTH TIMES TH... Read more
Crash
Incident date: Sep 28, 2012
DASHBOARD AND SPEEDOMETER WENT BLANK SRS WARNING LIGHT ON. *TR
Incident date: Sep 28, 2012
DASHBOARD AND SPEEDOMETER WENT BLANK SRS WARNING LIGHT ON. *TR
Incident date: Sep 10, 2012
LOW COOLANT WARNING LIGHT COMES ON EVERY 2 - 3 MONTHS. VEHICLE CONTINUES TO NEED COOLANT ADDED AT REGULAR INTERVALS. DEALERSHIP HAS NOT BEEN ABLE TO FIND LEAK OR FAULT WITH WARNING LIGHT TO DATE. I AM CONVINCED THERE'S A MALFUNCTION YET TO BE DETERMINED. *TR
Incident date: Jul 28, 2012
I WAS DRIVING MY 2006 VOLVO S60 AND THE ENGINE SHUT OFF WITHOUT WARNING. THE ELECTRICAL SYSTEM SHUT OFF AND I WAS NOT EVEN ABLE TO PUT THE FLASHERS ON SO THAT OTHER DRIVERS COULD KNOW THAT THERE WAS A PROBLEM. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD (WITH DIFFICULTY SINCE THE POWER STEERING NO LONGER WORKED) AND PUT THE CAR IN PARK AND RESTART IT. *TR
Incident date: Jul 28, 2012
I WAS DRIVING MY 2006 VOLVO S60 AND THE ENGINE SHUT OFF WITHOUT WARNING. THE ELECTRICAL SYSTEM SHUT OFF AND I WAS NOT EVEN ABLE TO PUT THE FLASHERS ON SO THAT OTHER DRIVERS COULD KNOW THAT THERE WAS A PROBLEM. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD (WITH DIFFICULTY SINCE THE POWER STEERING NO LONGER WORKED) AND PUT THE CAR IN PARK AND RESTART IT. *TR
Incident date: Jul 28, 2012
I WAS DRIVING MY 2006 VOLVO S60 AND THE ENGINE SHUT OFF WITHOUT WARNING. THE ELECTRICAL SYSTEM SHUT OFF AND I WAS NOT EVEN ABLE TO PUT THE FLASHERS ON SO THAT OTHER DRIVERS COULD KNOW THAT THERE WAS A PROBLEM. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD (WITH DIFFICULTY SINCE THE POWER STEERING NO LONGER WORKED) AND PUT THE CAR IN PARK AND RESTART IT. *TR
Incident date: Sep 24, 2012
MY CAR WAS AT TRAFFIC LIGHT, ON GREEN LIGHT, I TRIED TO ACCELERATE , I HEARD A BIG NOISE FROM SOMEWHERE IN ENGINE AREA. AFTER THAT NOISE, A LIGHT COME ON WITH A MESSAGE " TRANSMISSION SERVICE URGENT". THE CAR HAS REAL HARD TIME TO ACCELERATE. EVEN AT 4000 RPM, IT DID NOT ACCELERATE. BROWSE ON INTERNET FOR 3 HOURS AND FINALLY COME TO KNOW THAT THIS PARTICULAR MODEL HAS TRANSMISSION PROBLEM. *TR
Incident date: Sep 23, 2012
PULLED INTO A PARKING SPOT ON THE STREET, PUT THE CAR IN PARK, BUT WAS UNABLE TO TURN THE KEY TO TURN THE CAR OFF. IT TOOK ME ALMOST 20 MINUTES OF JIGGLING THE KEY AROUND AND SPRAYING WD40 INTO THE IGNITION CYLINDER BEFORE BEING ABLE TO VERY SLOWLY GET THE KEY TO TURN ENOUGH TO TURN THE CAR OFF. I AM NOT A WEAK PERSON AND WAS HONESTLY AFRAID THAT THE AMOUNT OF PRESSURE I WAS APPLYING WAS GOING T... Read more
Incident date: Jul 9, 2012
I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL ... Read more
Incident date: Jul 9, 2012
I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL ... Read more
Incident date: Mar 1, 2012
CONSUMER WRITES IN REGARDS TO TWO HEAD ON COLLISIONS AND PROBLEM WITH AIRBAG DEPLOYMENT *TGW THE CONSUMER STATED THE COLLISIONS INVOLVED TWO DIFFERENT VOLVO TRACTORS.
Crash
Incident date: Dec 14, 2011
THE DIM/DRIVER INFORMATION MANUAL/DASHBOARD DISPLAY BROKE. THIS IS A SAFETY ISSUE DUE TO THE LOSS OF WARNING LIGHTS AND TURN SIGNAL DISPLAYS. *TR
Incident date: Dec 14, 2011
THE DIM/DRIVER INFORMATION MANUAL/DASHBOARD DISPLAY BROKE. THIS IS A SAFETY ISSUE DUE TO THE LOSS OF WARNING LIGHTS AND TURN SIGNAL DISPLAYS. *TR
Incident date: Aug 26, 2012
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE RADIO AND ALL OF THE INTERIOR LIGHTS TURNED OFF INDEPENDENTLY. THE CONTACT STATED THAT THE AIR BAG AND BRAKE WARNING LAMPS ALSO ILLUMINATED. IN ADDITION, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE NEEDED TO BE REPLACED. THE MA... Read more
Incident date: Apr 18, 2012
THE SUNROOF DRAIN HAS A DESIGN FLAW THAT CAN CAUSE WATER TO ENTER THE PASSENGER COMPARTMENT AND/OR ELECTRICAL SYSTEMS. THIS CAN PRESENT SIMPLY AS WATER ON THE FLOOR BOARDS. BUT IT CAN ALSO PRESENT IN MORE SUBTLE WAYS WITH WATER COMING IN CONTACT WITH ELECTRICAL SYSTEMS AND BEING DRAWN THROUGHOUT THE CAR THROUGH COPPER WIRES ACTING AS CONDUIT (THIS EFFECTS SPEAKER QUALITY, RADIO FUNCTION, CRUISE ... Read more
Incident date: Apr 18, 2012
THE SUNROOF DRAIN HAS A DESIGN FLAW THAT CAN CAUSE WATER TO ENTER THE PASSENGER COMPARTMENT AND/OR ELECTRICAL SYSTEMS. THIS CAN PRESENT SIMPLY AS WATER ON THE FLOOR BOARDS. BUT IT CAN ALSO PRESENT IN MORE SUBTLE WAYS WITH WATER COMING IN CONTACT WITH ELECTRICAL SYSTEMS AND BEING DRAWN THROUGHOUT THE CAR THROUGH COPPER WIRES ACTING AS CONDUIT (THIS EFFECTS SPEAKER QUALITY, RADIO FUNCTION, CRUISE ... Read more
Incident date: Apr 18, 2012
THE SUNROOF DRAIN HAS A DESIGN FLAW THAT CAN CAUSE WATER TO ENTER THE PASSENGER COMPARTMENT AND/OR ELECTRICAL SYSTEMS. THIS CAN PRESENT SIMPLY AS WATER ON THE FLOOR BOARDS. BUT IT CAN ALSO PRESENT IN MORE SUBTLE WAYS WITH WATER COMING IN CONTACT WITH ELECTRICAL SYSTEMS AND BEING DRAWN THROUGHOUT THE CAR THROUGH COPPER WIRES ACTING AS CONDUIT (THIS EFFECTS SPEAKER QUALITY, RADIO FUNCTION, CRUISE ... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND CAUSED THE RADIO, INTERIOR LIGHTS, AIR CONDITIONING AND THE DOOR LOCKS TO FAIL. THE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC, WHICH LOCATED SEVERAL ELECTRICAL FAILURE CODES. THE DEALER RESET THE ... Read more
Incident date: Aug 8, 2012
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL SEEN LEAKING ON THE GROUND. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVE... Read more
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2012 VOLVO C30. THE CONTACT STATED THAT WHILE THE BRAKES WERE BEING DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 361 AND THE CURRENT MILEAGE WAS 1200. ...UPDATED 10/10/12 *BF THE CONSUMER STATED THE VEHICLE SPONTA... Read more
Incident date: Sep 17, 2011
TL* THE CONTACT OWNS A 1999 VOLVO S-70. WHILE REFUELING THE VEHICLE THE CONTACT NOTICED A STRONG, OVERPOWERING GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A FUEL LEAK AT THE TOP OF FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Incident date: Sep 10, 2012
I BROUGHT MY CAR FROM SOMEONE IN FEBRUARY, AND IT WAS RUNNING PERFECT. NOW THERE IS A GAS SMELL, A SMELL THAT SMELLS SO BAD I'M SCARED TO DRIVE BECAUSE IT MIGHT CATCH FIRE. I NOTICE THE SMELL BEFORE MY BIRTHDAY. MY BDAY IS 9/12, AND NOW IT JUS HAD GOTTEN WORSE. I DON'T THING I SHOULD BE AT FAULT FOR THIS PROBLEM. I DON'T HAVE MONEY TO GET IT FIXED. THE DEALER WANTS 1,095$ TO FIX IT. *TR
Incident date: Sep 17, 2012
I HAD STOPPED AT THE TRAFFIC LIGHT. AS I STARTED AGAIN ON GREEN LIGHT, THE CAR JERKILY JUMPED FORWARD. I HAD TO PUSH HARD ON THE BRAKES. AS THE CAR STOPPED, THE CHECK ENGINE LIGHT CAME ON TOGETHER WITH SERVICE TRANSMISSION LIGHT. *TR
Incident date: Aug 27, 2012
BEGAN TO NOTICE STRONG FUEL SMELL INSIDE AND OUTSIDE THE VEHICLE. ALSO NOTICED THAT STARTING THE VEHICLE WHEN ENGINE IS COLD BECAME MORE DIFFICULT. RESEARCHED VARIOUS FORUMS AND NHTSA AND DISCOVERED THAT VOLVO HAS HAD 2 RECALLS FOR FUEL PUMPS. MY VEHICLE EXHIBITED SAME SYMPTOMS AS DETAILED IN BOTH NHTSA RECALLS. CALLED VOLVO AT 800-458-1552 AS INSTRUCTED IN THE NHTSA RECALL NOTICE. IN... Read more
Incident date: Sep 5, 2012
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE THROTTLE FAILED. THE CONTACT STATED THAT SHE TRIED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED... Read more
Incident date: Aug 4, 2012
DASHBOARD INDICATOR THAT TIRE PRESSURE MONITOR SYSTEM (TPMS) REQUIRES MAINTENANCE ILLUMINATES. DEALER CHECK OF CONTROL MODULE AND INDIVIDUAL TIRE SENSORS DOES NOT IDENTIFY A SPECIFIC PROBLEM BUT LIGHT APPEARS AFTER THE CAR HAS BEEN DRIVEN FOR SHORT AMOUNT OF TIME. DEALER HAS REPLACED RXX CONTROL MODULE AFTER CONSULTING WITH VOLVO BUT PROBLEM CONTINUES TO OCCUR. THIS PROBLEM APPEARS SIMILAR TO NHT... Read more
Incident date: Aug 25, 2012
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT STATED THAT THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY BEFORE FAILING COMPLETELY. THE DEALER INSPECTED THE VEHICLE AND RECOMMENDED REPLACING AND REPROGRAMMING THE BATTERY. THE BATTERY WAS REPLACED BUT WAS NOT REPROGRAMMED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS N... Read more
Incident date: Aug 25, 2012
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT STATED THAT THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY BEFORE FAILING COMPLETELY. THE DEALER INSPECTED THE VEHICLE AND RECOMMENDED REPLACING AND REPROGRAMMING THE BATTERY. THE BATTERY WAS REPLACED BUT WAS NOT REPROGRAMMED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS N... Read more
Incident date: Sep 7, 2012
TL* THE CONTACT OWNS A 2005 VOLVO V70. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE EMERGENCY BRAKE ENGAGED, CAUSING THE REAR DRIVER SIDE WHEEL TO SEIZE. THE VEHICLE WAS LATER TOWED TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE PARKING BRAKE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 91,000.
Incident date: Sep 15, 2010
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 100,000 AND ... Read more
Incident date: Sep 1, 2012
THERE WERE FOUR OCCUPANTS IN THE VEHICLE. AS WE WERE DRIVING HOME FROM THE MALL, WE NOTICED A BRIEF INTERRUPTION IN THE LIGHTS AND RADIO. A FEW MILES DOWN THE ROAD, THERE WAS AN ELECTRICAL FAILURE AND THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD, BUT WE WERE ABLE TO GET IT CRANKED BACK UP IN LESS THAN A MINUTE. WE DROVE APPROXIMATELY TWO MORE MILES AND PULLED INTO OUR DRIVEWAY AND SHUT THE CAR OF... Read more
Fire
1 injured
Incident date: Sep 1, 2012
THERE WERE FOUR OCCUPANTS IN THE VEHICLE. AS WE WERE DRIVING HOME FROM THE MALL, WE NOTICED A BRIEF INTERRUPTION IN THE LIGHTS AND RADIO. A FEW MILES DOWN THE ROAD, THERE WAS AN ELECTRICAL FAILURE AND THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD, BUT WE WERE ABLE TO GET IT CRANKED BACK UP IN LESS THAN A MINUTE. WE DROVE APPROXIMATELY TWO MORE MILES AND PULLED INTO OUR DRIVEWAY AND SHUT THE CAR OF... Read more
Fire
1 injured
Incident date: Aug 14, 2003
TL* THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THAT AS THE VEHICLE WAS BEING STARTED, A STRONG BURNING ODOR BEGAN TO CIRCULATE INSIDE OF THE VEHICLE. IMMEDIATELY, THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES EMITTING FROM THE EXHAUST PIPE. THE CONTACT THEN EXTINGUISHED THE FLAMES. THE VEHICLE HAD BEEN REPAIRED FOUR TIMES PRIOR TO THE RECENT FIRE FOR A SEVERE OIL LEAK. THE TURBO OI... Read more
Fire
Incident date: Aug 29, 2012
THE KEY WON'T TURN FOR THE IGNITION. THIS IS A KNOWN PROBLEM WITH THE DEALERSHIP BUT VOLVO WON'T RECOGNIZE THE PROBLEM. THE COST TO FIX THIS AT THE DEALERSHIP IS APPROX 800 DOLLARS. MY FEAR IS THAT THIS PROBLEM WILL LEAVE U STRANDED AND MORE IMPORTANTLY I FEAR THIS WILL PROGRESS AND LOCK THE STEERING WHEEL WHILE YOU ARE DRIVING. *TR
Incident date: Aug 29, 2012
THE KEY WON'T TURN FOR THE IGNITION. THIS IS A KNOWN PROBLEM WITH THE DEALERSHIP BUT VOLVO WON'T RECOGNIZE THE PROBLEM. THE COST TO FIX THIS AT THE DEALERSHIP IS APPROX 800 DOLLARS. MY FEAR IS THAT THIS PROBLEM WILL LEAVE U STRANDED AND MORE IMPORTANTLY I FEAR THIS WILL PROGRESS AND LOCK THE STEERING WHEEL WHILE YOU ARE DRIVING. *TR
Incident date: Aug 28, 2012
THE HEADLIGHTS STARTED TO FLICKER A FEW MONTHS AGO. AT FIRST I THOUGHT I WAS IMAGINING IT UNTIL THEY STARTED TO BRIEFLY BLINK, I STILL WAS NOT SURE IT WAS HAPPENING. TONIGHT, AS I WAS DRIVING HOME, THE LIGHTS ABRUPTLY TURNED OFF. I STOPPED THE CAR AS I WAS DRIVING WITH NO HEADLIGHTS AND NOTICED A WARNING LIGHT THAT SAID LOW BEAM FAILURE. I TURNED THE CAR OFF AND BACK ON AND THE HEADLIGHTS STARTED... Read more