Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Nov 6, 2012
ON THE ABOVE DATE I STARTED MY VEHICLE AND PUT THE VEHICLE IN REVERSE TO PULL OUT OF PARKING SPACE. IMMEDIATELY AFTER RELEASING MY FOOT FROM THE BRAKE AND BEFORE TOUCHING THE GAS PEDAL, THE CAR ACCELERATED IN REVERSE SO FAST THAT I BOUNCED OFF A CEMENT POLE IN THE MIDDLE OF THE PARKING LOT. THE FORCE WAS SO GREAT THAT THE VEHICLE BOUNCED THREE TIMES BEFORE I WAS ABLE TO STOP IT WHICH I DID BY APPL... Read more
Crash
Incident date: Nov 6, 2012
ON THE ABOVE DATE I STARTED MY VEHICLE AND PUT THE VEHICLE IN REVERSE TO PULL OUT OF PARKING SPACE. IMMEDIATELY AFTER RELEASING MY FOOT FROM THE BRAKE AND BEFORE TOUCHING THE GAS PEDAL, THE CAR ACCELERATED IN REVERSE SO FAST THAT I BOUNCED OFF A CEMENT POLE IN THE MIDDLE OF THE PARKING LOT. THE FORCE WAS SO GREAT THAT THE VEHICLE BOUNCED THREE TIMES BEFORE I WAS ABLE TO STOP IT WHICH I DID BY APPL... Read more
Crash
Incident date: Oct 12, 2012
THE VEHICLE WOULD NOT START. THERE WAS FULL BATTERY POWER AND THE COMPUTER STATED IT WAS THE IMMOBILIZER CHECK MANUAL. SEVERAL ATTEMPTS WERE MADE AND CAR SAT OVERNIGHT.THE VOLVO S60 RESTARTED IN THE MORNING. THE CAR RAN FINE FOR A DAY AND WOULD NOT START AGAIN. DEALERSHIP STATED THAT THE ANTENNA RING OR KEY CHIP MIGHT BE BAD. THE ANTENNA RING WAS CHANGED AND THE CAR WOULD NOT START A WEEK LATER AG... Read more
Incident date: Oct 12, 2012
THE VEHICLE WOULD NOT START. THERE WAS FULL BATTERY POWER AND THE COMPUTER STATED IT WAS THE IMMOBILIZER CHECK MANUAL. SEVERAL ATTEMPTS WERE MADE AND CAR SAT OVERNIGHT.THE VOLVO S60 RESTARTED IN THE MORNING. THE CAR RAN FINE FOR A DAY AND WOULD NOT START AGAIN. DEALERSHIP STATED THAT THE ANTENNA RING OR KEY CHIP MIGHT BE BAD. THE ANTENNA RING WAS CHANGED AND THE CAR WOULD NOT START A WEEK LATER AG... Read more
Incident date: Nov 23, 2012
TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL FAILED AND THE GAUGES STOPPED FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 82,300.
Incident date: Sep 15, 2012
TL* THE CONTACT OWNS A 2010 VOLVO XC70. WHILE DRIVING APPROXIMATELY 80 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT ALL FOUR VALVE STEMS WERE CRACKED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Incident date: Nov 15, 2012
RAW GASOLINE LEAKING FROM MANUFACTURE DEFECTIVE FUEL RAIL. MANUFACTURE MACHINED SEALED TAPET/FLANGED ALUMINUM SEAL ON FUEL RAIL LEAKING RAW GASOLINE UNDER HIGH PRESSURE IN ENGINE BAY. PROBLEM ONLY OCCURS DURING ENGINE OPERATION. RAW GASOLINE IS FLAMMABLE. FUEL RAIL DELIVER SYSTEM PART OF EMISSIONS SYSTEM. OCCUPANTS MAY OR NOT NOTICE GASOLINE SMELL (NOXIOUS FUMES) DURING OPERATION INSIDE CABIN. MAN... Read more
Incident date: Nov 15, 2006
TL* THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY TO APPROXIMATELY 5 MPH. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND SHUT THE ENGINE OFF. AFTER RESTARTING, THE CONTACT WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. ... Read more
Incident date: Oct 19, 2012
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT WARNING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THE OCCUPANT WEIGHT SENSOR MAY HAVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED HIM A 10 PERCENT COUPON. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE CURRENT MILEA... Read more
Incident date: Nov 12, 2012
CAR STALLED IN TRAFFIC THREE TIMES. OUR MECHANIC SAID IT THAT THE WIRES TO THE FUEL PUMP AND ITS MODULE WERE ROTTING, CAUSING ELECTRIC PROBLEMS AND THE STALLS IN TRAFFIC. IT NOW APPEARS VOLVO KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN TO ITS MECHANICS AS TO HOW TO FIX IT BUT HAS NOT NOTIFIED THE PUBLIC OR ISSUED A RECALL. THIS IS A POTENTIALLY DANGEROUS SITUATION SINCE STALLS ... Read more
Incident date: Nov 12, 2012
CAR STALLED IN TRAFFIC THREE TIMES. OUR MECHANIC SAID IT THAT THE WIRES TO THE FUEL PUMP AND ITS MODULE WERE ROTTING, CAUSING ELECTRIC PROBLEMS AND THE STALLS IN TRAFFIC. IT NOW APPEARS VOLVO KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN TO ITS MECHANICS AS TO HOW TO FIX IT BUT HAS NOT NOTIFIED THE PUBLIC OR ISSUED A RECALL. THIS IS A POTENTIALLY DANGEROUS SITUATION SINCE STALLS ... Read more
Incident date: Jun 13, 2012
TL* THE CONTACT OWNS A 2003 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING, HE HEARD A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.
Incident date: Oct 1, 2012
THE LEFT HEADLIGHT WILL SUDDENLY GO OUT, SOMETIMES WHILE DRIVING AND OTHER TIMES THE HEADLIGHT WILL NOT LIGHT WHEN THE VEHICLE IS STARTED. AT TIMES IT REMAINED OFF FOR ONLY A FEW MINUTES AND OTHER TIMES IT WILL BE FOR DAYS. I'D TAKEN THE VEHICLE IN FOR SERVICE, BUT EACH TIME I DID, THE LEFT HEADLAMP WAS AGAIN WORKING. I'D ALSO REPLACED THE HEADLAMP IN QUESTION, BUT STILL THE HEADLAMP WORKED ONL... Read more
Incident date: Nov 5, 2012
WHILE DRIVING ON THE HIGHWAY WITH MY TWO SMALL CHILDREN, THE CAR MADE A KNOCKING NOISE AND DRIVER CONSOLE/DASH STOPPED WORKING. THE LIGHTS WENT OUT, AND ALL GAUGES WENT TO "ZERO." I NO LONGER HAD TURN SIGNALS EITHER. I FEARED FOR OUR LIVES. I HAVE DONE RESEARCH, AND HAVE FOUND THAT OTHERS HAVE THIS SAME ISSUE WITH 2004 XC90S. *TR
Incident date: Nov 5, 2012
WHILE DRIVING ON THE HIGHWAY WITH MY TWO SMALL CHILDREN, THE CAR MADE A KNOCKING NOISE AND DRIVER CONSOLE/DASH STOPPED WORKING. THE LIGHTS WENT OUT, AND ALL GAUGES WENT TO "ZERO." I NO LONGER HAD TURN SIGNALS EITHER. I FEARED FOR OUR LIVES. I HAVE DONE RESEARCH, AND HAVE FOUND THAT OTHERS HAVE THIS SAME ISSUE WITH 2004 XC90S. *TR
Incident date: Feb 18, 2010
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE AND THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT HE WAS ON A HILL AND COASTED TO HIS HOUSE AND PARKED HIS VEHICLE FOR A YEAR. THE VEHICLE WAS EVENTUALLY TAKEN TO THE DEALER FOR INSPECTION THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHIC... Read more
Incident date: Oct 7, 2008
THE DASH INFORMATION SYTEM WILL RANDOMLY GO BLANK AND DISPLAY SRS AND BRAKE FAILURE, ALONG WITH ALL INFORMATION LIGHTS BLINKING ON AND OFF. ALSO THE ANALOG GAUGES LIKE THE SPEEDOMETER AND FUEL GAUGE WILL GO TO "0" AND EMPTY OR JUST MOVE ERATICALLY TO ANY NUMBER OR POSITION WHILE DRIVING. AT NIGHT SOMETIMES THE ENTIRE DASH OR INFORMATION CENTER WILL GO BLACK (NO LIGHTS AT ALL) AND ON ODD OCCASIONS ... Read more
Incident date: Oct 7, 2008
THE DASH INFORMATION SYTEM WILL RANDOMLY GO BLANK AND DISPLAY SRS AND BRAKE FAILURE, ALONG WITH ALL INFORMATION LIGHTS BLINKING ON AND OFF. ALSO THE ANALOG GAUGES LIKE THE SPEEDOMETER AND FUEL GAUGE WILL GO TO "0" AND EMPTY OR JUST MOVE ERATICALLY TO ANY NUMBER OR POSITION WHILE DRIVING. AT NIGHT SOMETIMES THE ENTIRE DASH OR INFORMATION CENTER WILL GO BLACK (NO LIGHTS AT ALL) AND ON ODD OCCASIONS ... Read more
Incident date: Oct 7, 2008
THE DASH INFORMATION SYTEM WILL RANDOMLY GO BLANK AND DISPLAY SRS AND BRAKE FAILURE, ALONG WITH ALL INFORMATION LIGHTS BLINKING ON AND OFF. ALSO THE ANALOG GAUGES LIKE THE SPEEDOMETER AND FUEL GAUGE WILL GO TO "0" AND EMPTY OR JUST MOVE ERATICALLY TO ANY NUMBER OR POSITION WHILE DRIVING. AT NIGHT SOMETIMES THE ENTIRE DASH OR INFORMATION CENTER WILL GO BLACK (NO LIGHTS AT ALL) AND ON ODD OCCASIONS ... Read more
Incident date: Oct 28, 2012
TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT WAS STOPPED IN TRAFFIC WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE WHILE DRIVING APPROXIMATELY 45 MPH. UPON IMPACT, THE DRIVER'S SEAT SPLIT IN HALF AND THE CONTACT WAS THROWN TO THE REAR DRIVER'S SIDE SEAT. HE HAD TO BE CUT OUT OF THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash
Incident date: Oct 28, 2012
TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT STATED THAT WHILE SITTING IDLE AT A TRAFFIC STOP, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR. AS A RESULT, THE FRONT DRIVER'S SEAT SPLIT IN HALF AND THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE VERTEBRAE AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED FOR FURTHER INVESTIGATION. THE MANUF... Read more
Crash
1 injured
Incident date: Oct 28, 2012
TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT STATED THAT WHILE SITTING IDLE AT A TRAFFIC STOP, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR. AS A RESULT, THE FRONT DRIVER'S SEAT SPLIT IN HALF AND THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE VERTEBRAE AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED FOR FURTHER INVESTIGATION. THE MANUF... Read more
Crash
1 injured
Incident date: Oct 27, 2012
OWNED CAR 2ND HAND FOR 2 YEARS NOW. THE PAST 2 WEEKS MY TURNING SIGNAL, DRIVERS SIDE MIRRORS, INTERIOR LIGHTS, DISPLAY COUNSEL FLASHES ON AND OFF. ESPECIALLY WHEN I USE TURNING SIGNAL. BEING TOLD ECM BOX WATER GETS INTO SYSTEM. VOLVO DOES NOT SUPPORT THEIR PRODUCT. SO DISAPPOINTED. I WAS READY TO BUY A NEW XC60. NOT A CHANCE. *TR
Incident date: Oct 26, 2012
WHILE DRIVING @ APPROXIMATELY 40 MPH THE VEHICLE MENTIONED ABOVE LOSS POWER AND STALLED, RESTART THE CAR AND AGAIN IT STALLED. DRIVER WAS ABLE TO DRIVE HOME AND PARKED THE CAR. *TR
Incident date: Sep 17, 2012
I CHANGED THE BATTERY AND THE AIRBAG WARNING LIGHT WENT ON. WENT TO VOLVO DEALER AND WAS TOLD THAT CONTROL MODULE IS DEAD AND IT COST ME $900 TO REPLACE AIR BAG CONTROL MODULE. *TR
Incident date: Oct 22, 2012
DURING ROUTINE XC-90 MAINTENANCE, IT WAS DISCOVERED THAT THE RIGHT FRONT TIE ROD END HAD FAILED. NO INDICATION DURING NORMAL DRIVING OR ANY VISIBLE INDICATIONS, I.E. ABNORMAL TIRE WEAR WAS APPARENT. VEHICLE WAS NEVER IN AN ACCIDENT OR HIT ANY ABNORMAL ROAD CONDITIONS, I.E. POT HOLES, CURBS, RAILROAD CROSSINGS ETC. WERE ENCOUNTERED IN WHICH TO CAUSE THE TIE ROD TO FAIL. TIE ROD END WAS REPLACED... Read more
Incident date: Oct 24, 2012
WHILE DRIVING MY 2000 VOLVO S80 ABOUT 20-25MPH ALL THE SUDDEN LOST POWER TO ALL MY GAUGES, DASHBOARD LIGHTS, POWER WINDOWS, & POWER LOCKS. THE RADIO WAS THE ONLY DEVICE THAT WAS WORKING. THE FOLLOWING MESSAGE WAS DISPLAYED SRS-AIRBAG SERVICE URGENT. I HAVE NOTICED A DIFFERENCE ON MY BRAKE PEDAL THAT IT DOES NOT RESPOND AS WELL AS IT USE TOO THERE IS A SHORT DELAY WHEN STEPPED ON. BEFORE THIS INCID... Read more
Incident date: Oct 24, 2012
WHILE DRIVING MY 2000 VOLVO S80 ABOUT 20-25MPH ALL THE SUDDEN LOST POWER TO ALL MY GAUGES, DASHBOARD LIGHTS, POWER WINDOWS, & POWER LOCKS. THE RADIO WAS THE ONLY DEVICE THAT WAS WORKING. THE FOLLOWING MESSAGE WAS DISPLAYED SRS-AIRBAG SERVICE URGENT. I HAVE NOTICED A DIFFERENCE ON MY BRAKE PEDAL THAT IT DOES NOT RESPOND AS WELL AS IT USE TOO THERE IS A SHORT DELAY WHEN STEPPED ON. BEFORE THIS INCID... Read more
Incident date: Oct 24, 2012
WHILE DRIVING MY 2000 VOLVO S80 ABOUT 20-25MPH ALL THE SUDDEN LOST POWER TO ALL MY GAUGES, DASHBOARD LIGHTS, POWER WINDOWS, & POWER LOCKS. THE RADIO WAS THE ONLY DEVICE THAT WAS WORKING. THE FOLLOWING MESSAGE WAS DISPLAYED SRS-AIRBAG SERVICE URGENT. I HAVE NOTICED A DIFFERENCE ON MY BRAKE PEDAL THAT IT DOES NOT RESPOND AS WELL AS IT USE TOO THERE IS A SHORT DELAY WHEN STEPPED ON. BEFORE THIS INCID... Read more
Incident date: Oct 22, 2012
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE OR TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION LOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Incident date: Aug 25, 2012
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL ... Read more
Incident date: Oct 15, 2012
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE FUEL PUMP WAS FRACTURED AND LEAKING FUEL. THE CONTAC REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCL... Read more
Incident date: Oct 13, 2012
WHILE DRIVING BETWEEN 65 AND 70 MILES ON A MAJOR INTERSTATE MY 2004 VOLVO XC 90 HAS A SEVERE "THUMP" IN THE FRONT END, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING ALL DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, RADIO AIR CONDITION, OIL GAGE, FUEL GAGE CLOCK ) POWER FAILURE. WHILE TRYING TO PUSH THE GAS THE CAR WOULD NOT ACCELERATE. AT FIRST I HIT SOMETHING ON THE HIGHWAY. A... Read more
Incident date: Oct 13, 2012
WHILE DRIVING BETWEEN 65 AND 70 MILES ON A MAJOR INTERSTATE MY 2004 VOLVO XC 90 HAS A SEVERE "THUMP" IN THE FRONT END, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING ALL DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, RADIO AIR CONDITION, OIL GAGE, FUEL GAGE CLOCK ) POWER FAILURE. WHILE TRYING TO PUSH THE GAS THE CAR WOULD NOT ACCELERATE. AT FIRST I HIT SOMETHING ON THE HIGHWAY. A... Read more
Incident date: Oct 13, 2012
WHILE DRIVING BETWEEN 65 AND 70 MILES ON A MAJOR INTERSTATE MY 2004 VOLVO XC 90 HAS A SEVERE "THUMP" IN THE FRONT END, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING ALL DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, RADIO AIR CONDITION, OIL GAGE, FUEL GAGE CLOCK ) POWER FAILURE. WHILE TRYING TO PUSH THE GAS THE CAR WOULD NOT ACCELERATE. AT FIRST I HIT SOMETHING ON THE HIGHWAY. A... Read more
Incident date: Oct 11, 2011
GOOD AFTERNOON, WE HAVE EXPERIENCED A CATASTROPHIC FAILURE OF THE EMERGENCY BRAKE, WHEREBY THE BRAKE LINING OF THE E-BRAKE IS OF AN "ORGANIC" COMPOUND AND ACCORDING TO THE VOLVO TECHNICIAN "SWELLS" WHEN IT GETS WET, CAUSING THE E-BRAKE TO LOCK-UP. MY BRIDE WAS IN OUR NEIGHBORHOOD WHEN THIS OCCURRED, CAUSING THE ENTIRE BRAKING ASSEMBLY AND ASSOCIATED PARTS TO BE RIPPED AND BUSTED LOOSE. VOLVO ... Read more
Incident date: Oct 11, 2011
GOOD AFTERNOON, WE HAVE EXPERIENCED A CATASTROPHIC FAILURE OF THE EMERGENCY BRAKE, WHEREBY THE BRAKE LINING OF THE E-BRAKE IS OF AN "ORGANIC" COMPOUND AND ACCORDING TO THE VOLVO TECHNICIAN "SWELLS" WHEN IT GETS WET, CAUSING THE E-BRAKE TO LOCK-UP. MY BRIDE WAS IN OUR NEIGHBORHOOD WHEN THIS OCCURRED, CAUSING THE ENTIRE BRAKING ASSEMBLY AND ASSOCIATED PARTS TO BE RIPPED AND BUSTED LOOSE. VOLVO ... Read more
Incident date: Oct 19, 2012
VEHICLE LOUNGES, STOPS, NO ACCELERATION. VOLVO REFUSES TO REPLACE FAILED ETM/ECM EQUIPMENT AND SOFTWARE WHICH WAS INSTALLED . *TR
Incident date: Oct 19, 2012
VEHICLE LOUNGES, STOPS, NO ACCELERATION. VOLVO REFUSES TO REPLACE FAILED ETM/ECM EQUIPMENT AND SOFTWARE WHICH WAS INSTALLED . *TR
Incident date: Oct 17, 2012
TL* THE CONTACT OWNS A 2008 VOLVO C70. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR AND THE REAR TRUNK WOULD SPORADICALLY BECOME UNLATCHED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT SHE WOULD HAVE TO STOP AND EXIT THE VEHICLE TO CLOSE THE TRUNK AND THE DOOR BEFORE PROCEEDING. THE CONTACT STATED THAT THE VEHICLE WOULD BE TAKEN TO THE DEALER FOR INSPECTION OF THE FAILURE. THE MANUFA... Read more
Incident date: Jun 19, 2012
THE OWNER STATES THAT HIS DRIVERS EXPERIENCED TWO SEPARATE TIRE FAILURES ON SAME VOLVO 430 AUTO HAULER (MODEL 2013 VNL64T). THE TIRES INVOLVED IN THE FAILURES WERE MICHELIN XZA2 ENERGY 295/60 R22.5. THE FIRST TIRE FAILED ON 6/19/2012 WITH APPROXIMATELY 12,000 MILES ON IT. THE TIRE WAS A STEER TIRE ON THE DRIVER'S SIDE OF THE VEHICLE. THE SECOND TIRE FAILURE OCCURRED ON THE PASSENGER SIDE OF TH... Read more
Crash
Incident date: Oct 16, 2012
I WAS DRIVING DOWN THE HIGHWAY WHEN THERE WAS A LOUD BOOM IN MY CAR THAT SOUNDED LIKE A GUNSHOT. GLASS THEN CAME DOWN ON AND AROUND ME IN MY CAR. I PULLED OVER AS QUICKLY AS POSSIBLE. IT LOOKS LIKE THE GLASS FROM MY SUNROOF CAME UP AND OUT OF MY CAR. IT DID NOT APPEAR AS IF ANYTHING HIT IT. THERE IS A LARGE GAPING HOLE IN MY SUNROOF. *TR
Incident date: Sep 16, 2012
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE INSTRUMENT PANEL BEGAN TO ILLUMINATE THEN THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED TO PROCEED TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS FOUND THAT THE FUEL INJECTOR HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ... Read more
Incident date: Oct 12, 2011
FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH... Read more
Incident date: Oct 12, 2011
FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH... Read more
Incident date: Oct 14, 2012
SUNDAY MORNING (10.14.12) CAR MAKING A HORRIBLE NOISE FROM ENGINE BLOCK. SOUNDS LIKE LOOSE BOLTS RATTLING AROUND INSIDE ENGINE BLOCK. CHECKED TRUSTED VOLVO FORUMS ON WEB. I HAVE HAD FOUR VOLVOS BETWEEN MYSELF AND MY WIFE: 2000 S40 (WIFE), 2001 S80 AND NOW 2005 S40 (WIFE) AND MY XC90 - USED THESE FORUMS TO STAY UP ON LATEST ISSUES/MAINTENANCE. THERE WERE SEVERAL POSTS WITH IDENTICAL ISSUE WITH THI... Read more
Incident date: Sep 9, 2012
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT WAS SITTING AT A COMPLETE STOP WHEN A PRECEDING VEHICLE REVERSED AND ABRUPTLY CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT ARM, SHOULDER AND NECK. IN ADDITION, THE PASSENGER SUSTAINED WHIPLASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS ABLE T... Read more
Crash
2 injured
Incident date: Sep 9, 2012
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT WAS SITTING AT A COMPLETE STOP WHEN A PRECEDING VEHICLE REVERSED AND ABRUPTLY CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT ARM, SHOULDER AND NECK. IN ADDITION, THE PASSENGER SUSTAINED WHIPLASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS ABLE T... Read more
Crash
2 injured
Incident date: Oct 7, 2012
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE SMELLED OF GASOLINE AND HAD STALLED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER NOTIFIED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAI... Read more
Incident date: Aug 30, 2012
TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE'S SPEED ERRONEOUSLY INCREASED TO 55 MPH. THE CONTACT FIRMLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE THEN FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS FOUND THAT THE COOLANT TEMPERATURE SENSO... Read more