Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jan 25, 2013
THIS 2001 VOLVO XC70 HAS NEVER FAILED TO START UNTIL THIS OCCURRENCE WHEN ATTEMPTED TO START IT CHUGGED HORRIBLY & ENGINE FAILURE & ENGINE SYSTEM SERVICE URGENT CODE APPEARED THE CAR DIED & REPEATED ATTEMPTS TO STAR IT FAILED DIAGNOSIS REVEALS A NON-SERVICE LISTED ISSUE AS WE HAVE ALWAYS HAD THIS CAR PROPERLY SERVICED PROMPTLY AS NEEDED. THE ISSUE IS A "THROTTLE BODY FAILURE". ACCORDING TO THE... Read more
Incident date: Jan 25, 2013
THIS 2001 VOLVO XC70 HAS NEVER FAILED TO START UNTIL THIS OCCURRENCE WHEN ATTEMPTED TO START IT CHUGGED HORRIBLY & ENGINE FAILURE & ENGINE SYSTEM SERVICE URGENT CODE APPEARED THE CAR DIED & REPEATED ATTEMPTS TO STAR IT FAILED DIAGNOSIS REVEALS A NON-SERVICE LISTED ISSUE AS WE HAVE ALWAYS HAD THIS CAR PROPERLY SERVICED PROMPTLY AS NEEDED. THE ISSUE IS A "THROTTLE BODY FAILURE". ACCORDING TO THE... Read more
Incident date: Jan 25, 2013
THIS 2001 VOLVO XC70 HAS NEVER FAILED TO START UNTIL THIS OCCURRENCE WHEN ATTEMPTED TO START IT CHUGGED HORRIBLY & ENGINE FAILURE & ENGINE SYSTEM SERVICE URGENT CODE APPEARED THE CAR DIED & REPEATED ATTEMPTS TO STAR IT FAILED DIAGNOSIS REVEALS A NON-SERVICE LISTED ISSUE AS WE HAVE ALWAYS HAD THIS CAR PROPERLY SERVICED PROMPTLY AS NEEDED. THE ISSUE IS A "THROTTLE BODY FAILURE". ACCORDING TO THE... Read more
Incident date: Dec 15, 2012
DRIVER SIDE, REAR CHILD SEAT ANCHOR WAS NOT INSTALLED CORRECTLY. THE ANCHOR WAS NOT ATTACHED TO THE FRAME. OUR CHILD'S CAR SEAT WOULD LATCH TO IT, BUT AFTER 2 YEARS OF SON RIDING IN SEAT, WE WERE MOVING THE SEAT TO OTHER SIDE TO ACCOMMODATE A 2ND SEAT AND ANCHOR CAME OUT WITH CAR SEAT. VOLVO ADMITTED MANUFACTURE MISTAKE, BUT REFUSED TO CERTIFY SAFETY OF VEHICLE OR BUY VEHICLE BACK AT BLUE BOOK. TR... Read more
Incident date: Dec 15, 2012
DRIVER SIDE, REAR CHILD SEAT ANCHOR WAS NOT INSTALLED CORRECTLY. THE ANCHOR WAS NOT ATTACHED TO THE FRAME. OUR CHILD'S CAR SEAT WOULD LATCH TO IT, BUT AFTER 2 YEARS OF SON RIDING IN SEAT, WE WERE MOVING THE SEAT TO OTHER SIDE TO ACCOMMODATE A 2ND SEAT AND ANCHOR CAME OUT WITH CAR SEAT. VOLVO ADMITTED MANUFACTURE MISTAKE, BUT REFUSED TO CERTIFY SAFETY OF VEHICLE OR BUY VEHICLE BACK AT BLUE BOOK. TR... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT
Jan 25, 2013
Incident date: Dec 15, 2012
DRIVER SIDE, REAR CHILD SEAT ANCHOR WAS NOT INSTALLED CORRECTLY. THE ANCHOR WAS NOT ATTACHED TO THE FRAME. OUR CHILD'S CAR SEAT WOULD LATCH TO IT, BUT AFTER 2 YEARS OF SON RIDING IN SEAT, WE WERE MOVING THE SEAT TO OTHER SIDE TO ACCOMMODATE A 2ND SEAT AND ANCHOR CAME OUT WITH CAR SEAT. VOLVO ADMITTED MANUFACTURE MISTAKE, BUT REFUSED TO CERTIFY SAFETY OF VEHICLE OR BUY VEHICLE BACK AT BLUE BOOK. TR... Read more
Incident date: Jan 22, 2013
BRAKES COMPLETELY GAVE OUT WHILE I WAS DRIVING ON RT. 85 IN ATLANTA. FORTUNATELY I WAS ABLE TO GET OVER TO THE SHOULDER AND I DIDN'T HIT ANYONE. CALLED VOLVO ROADSIDE ASSISTANCE AND THEY SENT A TOWING COMPANY. CAR IS STILL IN SHOP AND NOT YET DIAGNOSED. I'M TERRIFIED TO GET BACK INTO THAT CAR! *TR
Incident date: Oct 1, 2009
THE TRANSMISSION FAILED AT LESS THAN 85,000 MILES. THEN THE SECOND TRANSMISSION'S OUT-PUT SHAFT BEGAN LEAKING WITH LESS THAN 40,000 MILES ON IT, BECAUSE ACCORDING TO THE DEALER IT IS "OUT-OF-ROUND/TRUE". THE TRANSMISSION NEEDS TO BE REPLACED. THIS TRANSMISSION FLUID LEAK IS ALSO A FIRE HAZARD.
Incident date: Jan 14, 2013
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING, A FUEL ODOR WAS EMITTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CONTACT WAS TOLD THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V48... Read more
Incident date: Jan 22, 2013
THE WIPER FLUID STOPPED COMING OUT FROM THE NOZZLES, AS WELL AS HEADLIGHT WASHERS DURING SNOWY WEATHER. THE CAR HAS A SENSOR TO NOTIFY DRIVER IF THE FLUID LEVELS ARE BELOW A SPECIFIC AMOUNT. NO WARNING WAS ISSUED. WINDSHIELD WASHER FLUID WAS ADDED BUT THERE WAS NO IMPROVEMENT. THERE WAS NOTED SNOW ACCUMULATION INSIDE THE ENGINE COMPARTMENT AT THE DRIVER'S SIDE, NEAR THE AREA OF WINDSHIELD WIPER F... Read more
Incident date: Dec 31, 2012
THE CAR WAS PURCHASED NEW FROM AN AUTHORIZED VOLVO DEALER. AFTER LITTLE OVER 12K MILES, THERE IS SEVER PAINT DAMAGE ON THE ENTIRE SURFACE OF THE CAR. THE PAINT APPEARS TO BE BUBBLING FROM UNDERNEATH. REQUIRES $8609.66 TO REPAIR. VOLVO ONLY WARRANTY THE PAINT FOR 12K MILES BUT ADVERTISES THE CAR HAVING 48 MONTH 50K MILES WARRANTY. VOLVO STATES THAT THE CAR MUST BE DRIED EVERY TIME IT GETS WET (INCL... Read more
Incident date: Jan 19, 2013
JUST LEAVING MY GARAGE, WE SMELLED SOMETHING AND IMMEDIATELY SAW SMOKE COMING FROM THE LEFT SIDE OF THE DRIVER SEAT. THE SEAT WARMER WAS ON. WE TURNED THE WARMER OFF AND OPENED THE DOORS. THE ODOR AND SMOKE DISSIPATED BUT THERE IS A 1-1/2" HOLE BURNED IN THE LEATHER. *TR
Fire
Incident date: Apr 10, 2011
THE CAR WENT INTO A "LIMP HOME MODE" AS I WAS PULLING INTO TRAFFIC, CAUSING SEVERAL CARS TO HAVE TO SWERVE TO KEEP FROM HITTING ME. I CALLED VOLVO AND THEY SAID THE 99 & 00 ( WHICH I OWN BOTH ) MODELS HAD A RECALL ON THE PART. I CARRIED THE CAR TO THE VOLVO DEALERSHIP AND THEY SAID THE RECALL WAS ONLY TO INSTALL A SOFTWARE UPDATE, NOT TO REPLACE THE PART ITSELF. WELL, THEY DID THE SOFTWARE UPGRAD... Read more
Incident date: Jan 11, 2013
WINDSHIELD WIPER SPEED ON HIGHEST SETTING IS UNABLE TO KEEP UP WITH MODERATE TO HEAVY RAIN. CALLED DEALERSHIP THIS MORNING AND WAS TOLD THAT NUMEROUS OTHER CUSTOMERS HAD CALLED AS WELL AND THAT IT IS A VOLVO ISSUE THAT AFFECTS NEARLY ALL MODELS. *TR
Incident date: Dec 20, 2012
THIS COMPLAINT RELATES TO PE10025. I HAVE TO REPLACE CEM AND CASING FOR WIRING COST 5500.00. VOLVO SHOULD BE RESPONSIBLE FOR PART OR ALL OF THIS REPAIR. IT IS WATER SEEPAGE INTO THE CEM CASE. WATER DRIPS DOWN THROUGH HOOD OF THE CAR AND CORRODES THE WIRES. CAUSES MAJOR ELECTRICAL SHORTS. I CONSIDER THIS TO BE A MANUFACTURER DEFECT. WAY TO MANY CARS ARE EXPERIENCING THIS ISSUE AND IT IS EXTRE... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAM... Read more
Incident date: Jan 7, 2013
WHILE GOING APPROXIMATELY 35 MPH AND IN A SLIGHT TURN (VERY MILD CURVE), TRAFFIC IN FRONT OF ME SLOWED. I MOVED MY FOOT TO THE BRAKE AND THE BRAKE PEDAL WAS "HARD" AND THE BRAKES DID NOT WORK. I LET OFF THE BRAKE AND PUT MY FOOT BACK ON THE PEDAL AGAIN, VERY FIRMLY. THE ABS IMMEDIATELY KICKED IN. HAD TRAFFIC NOT STARTED TO SPEED UP, I WOULD HAVE REAR-ENDED THE CAR IN FRONT OF ME. NOT FUN, VOLV... Read more
Incident date: Dec 12, 2011
THE PROBLEM OF THE ENGINE WAS FIRST REPORTED TO CULVER CITY VOLVO ON 12/12/2011. ON 10/30/2012 THE VEHICLE WAS SENT BACK THE 2ND TIME FOR THE SAME PROBLEM. AGAIN, ON 12/05/2012, THE VEHICLE WAS SENT BACK THE 3RD TIME FOR THE SAME PROBLEM. I WENT BACK TO CULVER CITY VOLVO TO PICK UP THE VEHICLE ON 12/24/2012. AS SOON AS I STARTED THE ENGINE AT THE DEALER'S PARKING LOT, TWO MESSAGES CAME ON DASH... Read more
Incident date: Dec 20, 2012
WHILE DRIVING ON A GENTLE INCLINE THE TRANSMISSION STARTED SLIPPING & SHIFTING BACK & FORTH BETWEEN GEARS. IT LOST POWER WHEN TRYING TO ACCELERATE. *TR
Incident date: Dec 17, 2012
THE GAS TANK PUMP AND SEALS HAVE BEGUN LEAKING GAS DUE TO CRACKS IN THE PLASTIC AND SEALS. GAS LEAKS DOWN THE SIDE OF THE GAS TANK ONTO THE GROUND AND THERE ARE GAS FUMES IN THE CAR. *TR
Incident date: Nov 16, 2012
TL* THE CONTACT OWNS A 2008 VOLVO VNL. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE AND APPLING THE PARKING BRAKE, THE VEHICLE UNEXPECTEDLY ROLLED AWAY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKE SLACK ADJUSTER ON THE SECOND AXLE WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED... Read more
Incident date: Jan 2, 2013
WHILE DRIVING THE RIGHT FRONT AND RIGHT REAR COIL SPRINGS BROKE AND THE FRONT COIL SPRING DAMAGED THE TIRE. DEALER STOCKS THESE EXPENSIVE SPRINGS (BOTH FRONT AND REAR) IN LARGER THAN NORMAL AMOUNTS DUE TO INCIDENCES OF BREAKAGE. I FEEL THAT THIS WAS AN EARLY FAILURE FOR THIS TYPE AND AGE OF VEHICLE AND SHOULD IT HAVE BEEN A A HIGHER SPEED THE INCIDENT COULD HAVE BEEN SEVERE. *TR
Incident date: Dec 14, 2011
TRANSMISSION FAILED ON CAR CAUSING ROUGH BUCKING AT LOWER SPEEDS. *TR
Incident date: Dec 27, 2012
DRIVING IN PITCH BLACK NIGHT ON BACKROADS OF CHARLESTON, SC. LIGHTS WENT OUT AFTER LEFT HEADLIGHT FLICKERED FOR A FEW DAYS. LIGHTS WENT OUT AND CAR WENT OFF ROAD AS WE WERE IN A CURVE. REGAINED CONTROL AFTER SPINNING ON WET GRASS. I NEED THE HEADLIGHTS REPAIRED BY VOLVO AT THEIR EXPENSE AND REIMBURSEMENT FOR THE FAILED ENGINE I HAD TO REPLACE. *TR
Crash
Incident date: Dec 27, 2012
DRIVING IN PITCH BLACK NIGHT ON BACKROADS OF CHARLESTON, SC. LIGHTS WENT OUT AFTER LEFT HEADLIGHT FLICKERED FOR A FEW DAYS. LIGHTS WENT OUT AND CAR WENT OFF ROAD AS WE WERE IN A CURVE. REGAINED CONTROL AFTER SPINNING ON WET GRASS. I NEED THE HEADLIGHTS REPAIRED BY VOLVO AT THEIR EXPENSE AND REIMBURSEMENT FOR THE FAILED ENGINE I HAD TO REPLACE. *TR
Crash
Incident date: Oct 6, 2011
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE DEALER THREE TIMES BUT THEY DID NOT COMPLETE THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FA... Read more
Incident date: Dec 27, 2012
LAST NIGHT MY 2004 VOLVO XC90 LEFT ME ON THE SIDE OF THE ROAD INTERSTATE 88 NEAR ROCK FALLS, IL WEATHER 7:00 PM 28 HUMIDITY: 73% WIND: NNE DEW POINT: 22 PRESSURE: 30.16 IN BONE DRY WHILE DRIVING 65MPH FELT A "THUMP" IN THE FRONT END, FOLLOWED BY A SPLIT SECOND WHERE ALL DASHBOARD LIGHTS, WENT BLACK. WHILE TRYING TO PUSH THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. THEN NORMAL FUNCTION RESUMED.... Read more
Incident date: Dec 27, 2012
LAST NIGHT MY 2004 VOLVO XC90 LEFT ME ON THE SIDE OF THE ROAD INTERSTATE 88 NEAR ROCK FALLS, IL WEATHER 7:00 PM 28 HUMIDITY: 73% WIND: NNE DEW POINT: 22 PRESSURE: 30.16 IN BONE DRY WHILE DRIVING 65MPH FELT A "THUMP" IN THE FRONT END, FOLLOWED BY A SPLIT SECOND WHERE ALL DASHBOARD LIGHTS, WENT BLACK. WHILE TRYING TO PUSH THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. THEN NORMAL FUNCTION RESUMED.... Read more
Incident date: Dec 27, 2012
LAST NIGHT MY 2004 VOLVO XC90 LEFT ME ON THE SIDE OF THE ROAD INTERSTATE 88 NEAR ROCK FALLS, IL WEATHER 7:00 PM 28 HUMIDITY: 73% WIND: NNE DEW POINT: 22 PRESSURE: 30.16 IN BONE DRY WHILE DRIVING 65MPH FELT A "THUMP" IN THE FRONT END, FOLLOWED BY A SPLIT SECOND WHERE ALL DASHBOARD LIGHTS, WENT BLACK. WHILE TRYING TO PUSH THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. THEN NORMAL FUNCTION RESUMED.... Read more
Incident date: Feb 2, 2011
THIS IS MY SECOND DEFECTIVE REAR-VIEW MIRROR WITHIN ONE YEAR. THIS COMPUTER AUTO-DARKENING MIRROR AGAIN HAS PERMANENT BLACK LINES AFFECTING VIEWING AND THE DEALER AND VOLVO COMPANY CLAIM THE WARRANTY IS 3 MONTHS. EVENING USE IS UNSAFE DUE TO THE INABILITY OF THE MIRROR TO REFLECT TRAFFIC. INSTEAD, SAFETY IS COMPROMISED. THE DEALER AND VOLVO CORPORATION REFUSE TO ACKNOWLEDGE THIS IS AN EQUIPMEN... Read more
Incident date: Dec 24, 2012
CAR SUDDENLY LURCHES FORWARD, STUMBLES, STALLS, GOES INTO LIMP MODE, NEARLY REAR-ENDED ON THE FREEWAY WITH MY WIFE AND CHILD ON BOARD. VOLVO SAYS PREVIOUS OWNER HAD SOFTWARE UPDATED PER RECALL, SO NOTHING CAN BE DONE. "THAT PART PROBABLY NEEDS TO BE REPLACED". BOUGHT CAR AT CARMAX, WHO WILL NOT DO ANYTHING AS I HAVE OWNED THE CAR FOR TWO YEARS AND WARRANTY EXPIRED. *TR
Incident date: Dec 21, 2012
WHILE DRIVING ON THE FREEWAY THE DASHBOARD DISPLAY COMPLETELY SHUT DOWN FOR A FEW SECONDS AND THEN FLASHED BACK ON. THIS HAPPENED SEVERAL TIMES. THEN THE DISPLAY INDICATED THE SEAT BELTS WEREN'T WORKING. *TR
Incident date: Nov 14, 2012
VOLVO KNOWS THE V8 ENGINE ON THE 2005 XC90 IS FAULTY. SPECIFICALLY, THE COUNTERBALANCE SHAFT BEARING FAILING DUE TO WATER INTRUSION. FORTUNATELY MINE FAILED WHILE AT IDLE. UNFORTUNATELY THE ENTIRE ENGINE IS NOW SEIZED UP AND MY OTHERWISE CLEAN CAR IS A LARGE AND USELESS PAPERWEIGHT. IF THIS WERE TO HAPPEN WHILE THE CAR IS MOVING AT SPEED, IT COULD CAUSE A HORRIBLE ACCIDENT. UNLESS VOLVO ACTIV... Read more
Incident date: Nov 14, 2012
VOLVO KNOWS THE V8 ENGINE ON THE 2005 XC90 IS FAULTY. SPECIFICALLY, THE COUNTERBALANCE SHAFT BEARING FAILING DUE TO WATER INTRUSION. FORTUNATELY MINE FAILED WHILE AT IDLE. UNFORTUNATELY THE ENTIRE ENGINE IS NOW SEIZED UP AND MY OTHERWISE CLEAN CAR IS A LARGE AND USELESS PAPERWEIGHT. IF THIS WERE TO HAPPEN WHILE THE CAR IS MOVING AT SPEED, IT COULD CAUSE A HORRIBLE ACCIDENT. UNLESS VOLVO ACTIV... Read more
Incident date: Nov 14, 2012
VOLVO KNOWS THE V8 ENGINE ON THE 2005 XC90 IS FAULTY. SPECIFICALLY, THE COUNTERBALANCE SHAFT BEARING FAILING DUE TO WATER INTRUSION. FORTUNATELY MINE FAILED WHILE AT IDLE. UNFORTUNATELY THE ENTIRE ENGINE IS NOW SEIZED UP AND MY OTHERWISE CLEAN CAR IS A LARGE AND USELESS PAPERWEIGHT. IF THIS WERE TO HAPPEN WHILE THE CAR IS MOVING AT SPEED, IT COULD CAUSE A HORRIBLE ACCIDENT. UNLESS VOLVO ACTIV... Read more
Incident date: Dec 13, 2012
FUEL SMELL COMING FROM TRUNK. POSSIBLE COMBUSTION. PREVIOUS RECALL WAS NOT EXTENDED TO COLORADO, BUT AS THE FRONT RANGE SUMMER TEMPERATURES AND DRYNESS ARE AN INDICATOR OF FAILURE, I WORRY THAT THIS RECALL SHOULD BE EXTENDED TO COLORADO OWNERS. *TR
Incident date: Dec 14, 2012
I PURCHASED VEHICLE 8 MONTHS AGO I NOW HAVE PROBLEMS WITH THE FRONT AND BACK SUSPENSION. THE AIR TURNS ON ITS OWN, THE AXLE HAS BROKEN, THE SUNROOF OPENS WHEN IT WANTS TO OPEN, CHECK ENGINE LIGHT HAS TURNED ON ALONG WITH MAINTENANCE LIGHT, MY DOORS WILL UNLOCK THEMSELVES WHEN I LOCK THEM AND THE ALARM WILL ENGAGE, THE LEFT WINDOW DOES NOT WORK , SOMETIMES I CANT UNLOCK THE DOORS HAVE TO UNLOCK W... Read more
Incident date: Dec 14, 2012
I PURCHASED VEHICLE 8 MONTHS AGO I NOW HAVE PROBLEMS WITH THE FRONT AND BACK SUSPENSION. THE AIR TURNS ON ITS OWN, THE AXLE HAS BROKEN, THE SUNROOF OPENS WHEN IT WANTS TO OPEN, CHECK ENGINE LIGHT HAS TURNED ON ALONG WITH MAINTENANCE LIGHT, MY DOORS WILL UNLOCK THEMSELVES WHEN I LOCK THEM AND THE ALARM WILL ENGAGE, THE LEFT WINDOW DOES NOT WORK , SOMETIMES I CANT UNLOCK THE DOORS HAVE TO UNLOCK W... Read more
Incident date: Dec 14, 2012
I PURCHASED VEHICLE 8 MONTHS AGO I NOW HAVE PROBLEMS WITH THE FRONT AND BACK SUSPENSION. THE AIR TURNS ON ITS OWN, THE AXLE HAS BROKEN, THE SUNROOF OPENS WHEN IT WANTS TO OPEN, CHECK ENGINE LIGHT HAS TURNED ON ALONG WITH MAINTENANCE LIGHT, MY DOORS WILL UNLOCK THEMSELVES WHEN I LOCK THEM AND THE ALARM WILL ENGAGE, THE LEFT WINDOW DOES NOT WORK , SOMETIMES I CANT UNLOCK THE DOORS HAVE TO UNLOCK W... Read more
Incident date: Dec 1, 2011
APPROXIMATE A MONTH LATER AFTER I BROUGHT 2004 VOLVO S60 AT DEC 2011, WHEN I WAS DRIVING IN FREEWAY TO POST OFFICE, WHAT A SUDDEN, THE ENGINE STALLED WITHOUT WARNING, I PRESS THE ACCELERATE PEDAL, BUT IT WAS NOT RESPONSE, BUT THE CAR STILL HV A LITTLE MOMENTUM, THEN IT TURN IT TO THE CORNER AND THE CAR WAS STOPPED. I TURN OFF THE KEY AND RESTART THE CAR AGAIN, IT WORKED.AFTER A YEAR, THE PROBLEM ... Read more
Incident date: Dec 1, 2011
APPROXIMATE A MONTH LATER AFTER I BROUGHT 2004 VOLVO S60 AT DEC 2011, WHEN I WAS DRIVING IN FREEWAY TO POST OFFICE, WHAT A SUDDEN, THE ENGINE STALLED WITHOUT WARNING, I PRESS THE ACCELERATE PEDAL, BUT IT WAS NOT RESPONSE, BUT THE CAR STILL HV A LITTLE MOMENTUM, THEN IT TURN IT TO THE CORNER AND THE CAR WAS STOPPED. I TURN OFF THE KEY AND RESTART THE CAR AGAIN, IT WORKED.AFTER A YEAR, THE PROBLEM ... Read more
Incident date: Apr 25, 2011
PLEASE, PLEASE BACK OFF ON YOUR HEAD REST REQUIREMENTS FOR SAFETY. PLEASE ALLOW THE CONSUMER TO CHOOSE THE POSITION OF THE HEAD REST. NOT ONLY HONDA, BUT FORD, GM, CHRYSLER, ALL MANUFACTURERS ARE CREATING VERY PAINFUL CAR SEATS SINCE 2009 DUE TO THIS AWFUL HEADREST REQUIREMENT. SEATBELTS ARE A LAW, BUT I CHOOSE TO WEAR THEM. MOTORCYCLE HELMETS ARE NO LONGER A LAW, BUT I CHOOSE TO WEAR THEM. N... Read more
Incident date: Nov 6, 2012
ON THE ABOVE DATE I STARTED MY VEHICLE AND PUT THE VEHICLE IN REVERSE TO PULL OUT OF PARKING SPACE. IMMEDIATELY AFTER RELEASING MY FOOT FROM THE BRAKE AND BEFORE TOUCHING THE GAS PEDAL, THE CAR ACCELERATED IN REVERSE SO FAST THAT I BOUNCED OFF A CEMENT POLE IN THE MIDDLE OF THE PARKING LOT. THE FORCE WAS SO GREAT THAT THE VEHICLE BOUNCED THREE TIMES BEFORE I WAS ABLE TO STOP IT WHICH I DID BY APPL... Read more
Crash