Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: May 2, 2013
THE DASHBOARD HAS A FAULT IN IT, POSSIBLY A SHORT OR SOME OTHER ELECTRICAL FAULT THE PROBLEM HAS BEEN INTERMITTENT. BUT, ONLY RECENTLY HAS BECOME RATHER ACUTE. LIGHTS AND GAUGES GO ON AND OFF. PROBLEM HAS ADVERSELY AFFECTED THE SRS AIRBAG SYSTEM TO THE POINT THAT IT IS NO LONGER FUNCTIONS AND REQUIRES RESETTING; APPARENTLY. I AM FILING THIS COMPLAINT BECAUSE SINCE DOING MY RESEARCH, THERE HAV... Read more
Incident date: May 2, 2013
THE DASHBOARD HAS A FAULT IN IT, POSSIBLY A SHORT OR SOME OTHER ELECTRICAL FAULT THE PROBLEM HAS BEEN INTERMITTENT. BUT, ONLY RECENTLY HAS BECOME RATHER ACUTE. LIGHTS AND GAUGES GO ON AND OFF. PROBLEM HAS ADVERSELY AFFECTED THE SRS AIRBAG SYSTEM TO THE POINT THAT IT IS NO LONGER FUNCTIONS AND REQUIRES RESETTING; APPARENTLY. I AM FILING THIS COMPLAINT BECAUSE SINCE DOING MY RESEARCH, THERE HAV... Read more
Incident date: Jun 10, 2013
THE CAR HAD FUEL PUMP REPLACED ON 06/30/11 AND AGAIN (UNDER PARTS WARRANTY) AFTER BEING TOWED ON 05/14/13. ON JUNE 10, 2013 THE CAR HAD TO BE TOWED TO DEALER AGAIN WITH FUEL SUPPLY ISSUES. AFTER MUCH ANALYSIS, IT WAS CONCLUDED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE PRICE QUOTED FOR THE PART WAS $2447 AND LABOR $1400. THE FUEL PUMP APPARENTLY HAS AN INNER CONNECTOR SEAL (OR RING AND CLIP) TH... Read more
Incident date: Jun 25, 2013
LOST INSTRUMENT PANEL WHILE DRIVING. ALL GAUGES NOT WORKING. IT HAPPENED WHILE DRIVING. *TR
Incident date: Jun 6, 2013
PURCHASED VEHICLE USED SEVERAL WEEKS AGO. WHILE PERFORMING FINE DURING TEST DRIVE, WITHIN HOURS VEHICLE DEVELOPED ISSUE WHERE IT ATTEMPTS TO SURGE FORWARD WHILE BRAKING (AT STOP LIGHT, IN DRIVEWAY, ETC.) WHICH HAS ALMOST CAUSED NUMEROUS ACCIDENTS. OTHER TIMES, WHEN PRESSING THE GAS PEDAL, THE CAR HESITATES AND ALMOST STALLS BEFORE ACCELERATING, CAUSING DANGEROUS CONDITIONS AT HIGHWAY SPEEDS. BR... Read more
Incident date: Jun 23, 2013
MY CAR SHOWS EXACT SYMPTOMS OF THE VEHICLES INVOLVED IN NHTSA RECALL # 09V483. RECALL INVOLVED CARS IN THE HOT WEATHER STATES OF US. AT THE TIME OF THE ORIGINAL RECALL I HAVE RESIDED IN THE MASSACHUSETTS WHICH WAS NOT INCLUDED IN THE INITIAL RECALL. I HAVE MOVED TO ARIZONA IN THE SUMMER OF 2010 AND NOW MY CAR IS SMELLING GAS AS RECALLED VEHICLES. TRIED TO CONTACT VOLVO DEALERS AND THY ARE STATING... Read more
Incident date: Jun 11, 2013
MICHELIN CROSS TERRAIN WITH < 39K MILES ON 2008 VOLVO XC90 HAD A TREAD SEPARATION AT INTERSTATE HIGHWAY SPEED DURING BUSY DOWNTOWN TRAFFIC NEARLY CREATING AN ACCIDENT FOR ME AND TWO OF MY CHILDREN. VEHICLE DAMAGE CAUSED SOLELY BY THE TIRE FLAILING THE RIGHT REAR OF MY VEHICLE EXCEEDED $3500. TREAD COMPLETELY SEPARATED FROM THE STEEL BELTS AS A CONTINUOUS RING. TREAD LUGS CAN BE PULLED AWAY BY H... Read more
Incident date: Jun 17, 2013
ISSUE: CAR WOULD NOT START AND "STEERING LOCKED, PLEASE TRY AGAIN" ERROR MESSAGE WAS DISPLAYED. THE WHEEL IS NOT LOCKED, I CAN TURN IT, BUT THE ENGINE WILL NOT START AND IT KEEPS ON GIVING ME THE SAME MESSAGE. I HAD TO HAVE MY CAR TOWED TO THE DEALER WHO EXPLAINED THIS IS A PART FAILURE AND IS CHARGING ME $434.00 TO REPAIR IT. I SEE THIS BEING A POTENTIAL SAFETY ISSUE SINCE THE STEERING MAY LOCK O... Read more
Incident date: Jun 17, 2013
ISSUE: CAR WOULD NOT START AND "STEERING LOCKED, PLEASE TRY AGAIN" ERROR MESSAGE WAS DISPLAYED. THE WHEEL IS NOT LOCKED, I CAN TURN IT, BUT THE ENGINE WILL NOT START AND IT KEEPS ON GIVING ME THE SAME MESSAGE. I HAD TO HAVE MY CAR TOWED TO THE DEALER WHO EXPLAINED THIS IS A PART FAILURE AND IS CHARGING ME $434.00 TO REPAIR IT. I SEE THIS BEING A POTENTIAL SAFETY ISSUE SINCE THE STEERING MAY LOCK O... Read more
Incident date: Jun 14, 2013
WHILE DRIVING 70 MPH, CAR LOST ACCELERATION AND STALLED WITHOUT WARNING. IF I WOULD HAVE BEEN REAR ENDED GOING AT THIS SPEED I COULD HAVE LOST MY LIFE. CHECK ENGINE LIGHT CAME ON AND ALL CODES ARE ASSOCIATED WITH THE 181 RECALL. CALLED VOLVO AND VOLVO STATED THAT THIS VIN NUMBER WAS NOT PART OF THE RECALL YET I AM EXPERIENCING THE SAME EXACT PROBLEM AND HAVE THE SAME EXACT ENGINE CODES WHEN RUN... Read more
Incident date: Jun 14, 2013
WHILE DRIVING 70 MPH, CAR LOST ACCELERATION AND STALLED WITHOUT WARNING. IF I WOULD HAVE BEEN REAR ENDED GOING AT THIS SPEED I COULD HAVE LOST MY LIFE. CHECK ENGINE LIGHT CAME ON AND ALL CODES ARE ASSOCIATED WITH THE 181 RECALL. CALLED VOLVO AND VOLVO STATED THAT THIS VIN NUMBER WAS NOT PART OF THE RECALL YET I AM EXPERIENCING THE SAME EXACT PROBLEM AND HAVE THE SAME EXACT ENGINE CODES WHEN RUN... Read more
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND PRIOR TO THE FAILURE THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTIN... Read more
Incident date: Jun 11, 2013
LOUD RATTLE NOISE FRONT DRIVER'S SIDE. I WAS ON MY WAY FOR SERVICE FOR THE 110,000 CHECKUP. MY MECHANIC SAID IT WAS THE FRONT COIL SPRING THAT LET GO. HE SAID HE HAS HAD 9 OTHER CARS IN THE SHOP IN THE PAST 2 WEEKS WITH THE IDENTICAL PROBLEM. IT IS A SAFETY ISSUE BECAUSE HAD I BEEN ON THE HIGHWAY AND THE COIL SPRING LET GO, IT COULD HAVE BLOWN THE TIRE OR LOSS OF STEERING CONTROL. *TR
Incident date: Jun 10, 2013
TAILGATE STRUT MOUNTING BOLT BECAME DETACHED FROM CAR BODY AS I OPENED THE TAIL GATE.THE TAILGATE STARTED TO FALL CLOSED BUT I WAS ABLE TO STOP IT BEFORE IT HIT ME. *TR
Incident date: May 1, 2013
MY CAR WAS NOT IN AN ACCIDENT. I CAME OUT TO GET IN MY CAR AND UPON STARTING MY CAR THE AIRBAG WARNING URGENT LIGHT CAME ON. I IMMEDIATELY TOOK MY CAR TO THE VOLVO DEALERSHIP WHERE I PURCHASED THE CAR. VOLVO OF WINTER PARK. I LEFT MY CAR. THEY KEPT MY CAR A FEW DAYS AND I PICKED MY CAR UP ON A THURSDAY. I DROVE MY CAR TO MY SISTERS PROPERTY ON SATURDAY. THE CAR DID NOT MOVE ON SUNDAY AND UPON... Read more
1 injured
Incident date: Jun 4, 2013
EVERY TIME I DO NOT TURN MY CAR ON FOR 2 OR MORE CONSECUTIVE DAYS MY CAR BATTERY DIES. THIS HAS HAPPENED TO ME 7 TIMES IN THE COURSE OF MY 2 YEAR LEASE. EACH TIME IT IS TOWED AND SENT TO VOLVO FOR SERVICE THEY REPORT THAT THEY HAVE SOLVED THE PROBLEM. ONE TIME THEY CLAIMED IT WAS MY BLUE TOOTH DRAINING THE BATTERY. THE NEXT TIME IT WAS SIRIUS RADIO DRAINING THE BATTERY. THE LOST GOES ON AND ON. CL... Read more
Incident date: Jun 4, 2013
JUST PURCHASED THIS CAR AND FOUND THAT THERE WERE RECALLS. I WOULD LIKE TO FIND OUT IF MY CAR HAS HAD THEM FIXED. THANK YOU. *TR
Incident date: May 17, 2013
DRIVING ON THE INTERSTATE HIGHWAY THERE WAS A SUDDEN LOSS OF TIRE PRESSURE. THIS WAS CAUSED BY A FAILURE OF THE TIRE PRESSURE VALVE DUE TO CORROSION OF THE METAL. THE NEW VALVES ARE MADE OF PLASTIC. HOWEVER, THE ISSUE IS THAT ONE DOESN'T KNOW ABOUT THE PROBLEM UNTIL IT OCCURS. IF THE FRONT TIRE HAD LOSS PRESSURE THERE MAY HAVE BEEN A WORSE INCIDENT. THIS HAD PREVIOUSLY OCCURRED ABOUT 6 MONTHS... Read more
Incident date: May 7, 2013
2006 VOLVO S80 . CONSUMER WRITES IN REGARDS TO UNSATISFACTORY VEHICLE REPAIRS AND CUSTOMER SERVICE AT DEALERSHIP. *SMD THE FRONT BRAKES, PADS AND SHOCK ABSORBERS WERE REPLACED. ALSO, THE VEHICLE HAD AIR BAG PROBLEMS AND IT OVER HEATED.
Incident date: May 7, 2013
2006 VOLVO S80 . CONSUMER WRITES IN REGARDS TO UNSATISFACTORY VEHICLE REPAIRS AND CUSTOMER SERVICE AT DEALERSHIP. *SMD THE FRONT BRAKES, PADS AND SHOCK ABSORBERS WERE REPLACED. ALSO, THE VEHICLE HAD AIR BAG PROBLEMS AND IT OVER HEATED.
Incident date: May 7, 2013
2006 VOLVO S80 . CONSUMER WRITES IN REGARDS TO UNSATISFACTORY VEHICLE REPAIRS AND CUSTOMER SERVICE AT DEALERSHIP. *SMD THE FRONT BRAKES, PADS AND SHOCK ABSORBERS WERE REPLACED. ALSO, THE VEHICLE HAD AIR BAG PROBLEMS AND IT OVER HEATED.
Incident date: May 7, 2013
2006 VOLVO S80 . CONSUMER WRITES IN REGARDS TO UNSATISFACTORY VEHICLE REPAIRS AND CUSTOMER SERVICE AT DEALERSHIP. *SMD THE FRONT BRAKES, PADS AND SHOCK ABSORBERS WERE REPLACED. ALSO, THE VEHICLE HAD AIR BAG PROBLEMS AND IT OVER HEATED.
Incident date: Apr 30, 2013
"SRS (SUPPLEMENTAL RESTRAINT SYSTEM) AIRBAG FAILURE URGENT" MESSAGE CAME ON. I TOOK VEHICLE TO THE DEALERSHIP FOR REPAIR. THE DIAGNOSIS WAS A FAULTY (R) FRONT PASSENGER SEAT BELT ASSEMBLY, WHICH WAS REPLACED. SEVERAL DAYS LATER THE FAULT MESSAGE RETURNED. DEALERSHIP CHECKED CODES AND INDICATED IT WAS THE SAME EXACT PART. I HAD THE PREVIOUS OWNER'S SERVICE HISTORY FOR THE CAR AND DISCOVERED THIS PR... Read more
Incident date: Apr 30, 2013
"SRS (SUPPLEMENTAL RESTRAINT SYSTEM) AIRBAG FAILURE URGENT" MESSAGE CAME ON. I TOOK VEHICLE TO THE DEALERSHIP FOR REPAIR. THE DIAGNOSIS WAS A FAULTY (R) FRONT PASSENGER SEAT BELT ASSEMBLY, WHICH WAS REPLACED. SEVERAL DAYS LATER THE FAULT MESSAGE RETURNED. DEALERSHIP CHECKED CODES AND INDICATED IT WAS THE SAME EXACT PART. I HAD THE PREVIOUS OWNER'S SERVICE HISTORY FOR THE CAR AND DISCOVERED THIS PR... Read more
Incident date: Jun 3, 2013
BATTERY DEAD AND CAR WOULD NOT START; CAR HAD NOT BEEN USED FOR ONLY 1 WEEK OR LESS. *TR
Incident date: May 4, 2013
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Incident date: May 28, 2013
FRONT DRIVER SIDE SUSPENSION SPRING COIL BROKE, PROBABLY DUE TO CORROSION! IF THIS WAS WHEN THE CAR WAS DRIVEN IT WOULD HAVE PROBABLY RIPPED THE TIRE AND RESULTED IN A VERY SERIOUS ACCIDENT. THIS IS 7 YEARS OLD VOLVO IN AS NEW CONDITION. *TR
Incident date: May 24, 2013
AFTER SEVERAL HOURS OF DRIVING IN THE GEORGIA / NORTH CAROLINA MOUNTAINS WITH THE WIFE AND 2 KIDS IN THE BACK, THE AIR-CONDITIONER AND RADIO ON WITH THE 2004 XC90, THE CAR STARTED EXPERIENCING WEIRD BEHAVIOR. SHORTLY AFTER CROSSING THE GEORGIA BORDER INTO THE MOUNTAINS OF NORTH CAROLINA THERE WAS A LOUD NOISE UNDER THE HOOD OF THE CAR AND THE VEHICLE JERKED VIOLENTLY. THE CAR IMMEDIATELY LOST AL... Read more
Incident date: May 24, 2013
AFTER SEVERAL HOURS OF DRIVING IN THE GEORGIA / NORTH CAROLINA MOUNTAINS WITH THE WIFE AND 2 KIDS IN THE BACK, THE AIR-CONDITIONER AND RADIO ON WITH THE 2004 XC90, THE CAR STARTED EXPERIENCING WEIRD BEHAVIOR. SHORTLY AFTER CROSSING THE GEORGIA BORDER INTO THE MOUNTAINS OF NORTH CAROLINA THERE WAS A LOUD NOISE UNDER THE HOOD OF THE CAR AND THE VEHICLE JERKED VIOLENTLY. THE CAR IMMEDIATELY LOST AL... Read more
Incident date: May 24, 2013
AFTER SEVERAL HOURS OF DRIVING IN THE GEORGIA / NORTH CAROLINA MOUNTAINS WITH THE WIFE AND 2 KIDS IN THE BACK, THE AIR-CONDITIONER AND RADIO ON WITH THE 2004 XC90, THE CAR STARTED EXPERIENCING WEIRD BEHAVIOR. SHORTLY AFTER CROSSING THE GEORGIA BORDER INTO THE MOUNTAINS OF NORTH CAROLINA THERE WAS A LOUD NOISE UNDER THE HOOD OF THE CAR AND THE VEHICLE JERKED VIOLENTLY. THE CAR IMMEDIATELY LOST AL... Read more
Incident date: May 1, 2013
2002 VOLVO V70. CONSUMER WRITES IN REGARDING THE FAILURE OF THE ELECTRONIC THROTTLE MODULE AND SIREN CONTROL MODULE. *SMD THE DEALER DIAGNOSED THE FAILURE ON AUGUST 3, 2012. HOWEVER, THEY REFUSED TO CORRECT THE PROBLEMS UNDER THE FEDERAL RECALL OR UNDER THE TEN YEAR/20,000 MILE WARRANTY, WHICH THE VEHICLE WAS ELIGIBLE. ADDITIONALLY, THE OWNER'S MANUAL STATED AN 80,000 MILE GUARANTEE, AND THE V... Read more
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE, A PROGRAMMING UPDATE WAS MADE TO THE AIR BAG SYSTEM. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER TWO MORE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILE... Read more
Incident date: May 21, 2013
FUEL PUMP LEAK , DEALER TOLD ME IT WAS RECALLED FOR CRACKED FUEL PUMP UNDER CAMPAIGN # 07V152000. R176 AND CAR IS NOW TOO OLD TO HAVE FREE REPAIRS I WAS NEVER NOTIFIED OF RECALL AND THE CAR WAS PURCHASED USED BUT FROM A VOLVO NEW CAR DEALER, CAN I BE MADE WHOLE? *TR
Incident date: May 21, 2013
FUEL PUMP LEAK , DEALER TOLD ME IT WAS RECALLED FOR CRACKED FUEL PUMP UNDER CAMPAIGN # 07V152000. R176 AND CAR IS NOW TOO OLD TO HAVE FREE REPAIRS I WAS NEVER NOTIFIED OF RECALL AND THE CAR WAS PURCHASED USED BUT FROM A VOLVO NEW CAR DEALER, CAN I BE MADE WHOLE? *TR
Incident date: May 18, 2013
WHILE DRIVING BETWEEN 35 TO 40 MILES PER HOUR FOR APPROXIMATELY 5 MINUTES, I BEGAN TO SMELL SOMETHING BURNING. THERE WAS NO ENGINE NOR TEMPERATURE INDICATOR LIT UP ON THE DASH. ASSUMING IT WAS FROM A PASSING VEHICLE, I CONTINUED TO DRIVE FOR 1 TO 2 MINUTES. THEN LOOKING IN THE REAR VIEW MIRROR, I COULD SEE BLACK SMOKE COMING FROM THE TRUNK. UPON OPENING THE TRUNK, THE CAR BURST INTO FLAMES. T... Read more
Fire
Incident date: May 20, 2013
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT VEHICLE STALLED WITH THE ILLUMINATION OF THE INFORMATION SENSOR LIGHT. THE VEHICLE WAS NOT REPAIRED NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TR
Incident date: May 6, 2013
TL* THE CONTACT OWNS A 2005 VOLVO XC90.THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 57 MPH, ALL OF THE DASHBOARD WARNING LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTRAL CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 106,0... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2005 VOLVO V50. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT STATED THAT SHE DEPRESSED THE ACCELERATOR PEDAL HARDER AND THE VEHICLE ACCELERATED TO 40 MPH. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND TOOK IT TO A LOCAL MECHANIC FOR INSPECTION. THE MECHANIC STATED THAT THE ELECTRONIC MODULE PUMP NEE... Read more
Incident date: Mar 6, 2013
I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR AND THE CAR COMPLETELY SHUT OFF. NO LIGHTS, NO ENGINE, NO POWER STEERING, NO DASH LIGHTS. THE CAR WENT COMPLETELY DEAD. I PULLED OVER AND LET THE CAR REST AND THEN IT STARTED UP AGAIN. I NOTICED THE SECOND TIME IT HAPPENED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I TOOK IT TO ARBORMOTION IN ANN ARBOR MI AND THEY TOLD ME A CODE CAME UP AND SOME PART ... Read more
Incident date: Mar 6, 2013
I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR AND THE CAR COMPLETELY SHUT OFF. NO LIGHTS, NO ENGINE, NO POWER STEERING, NO DASH LIGHTS. THE CAR WENT COMPLETELY DEAD. I PULLED OVER AND LET THE CAR REST AND THEN IT STARTED UP AGAIN. I NOTICED THE SECOND TIME IT HAPPENED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I TOOK IT TO ARBORMOTION IN ANN ARBOR MI AND THEY TOLD ME A CODE CAME UP AND SOME PART ... Read more
Incident date: Mar 6, 2013
I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR AND THE CAR COMPLETELY SHUT OFF. NO LIGHTS, NO ENGINE, NO POWER STEERING, NO DASH LIGHTS. THE CAR WENT COMPLETELY DEAD. I PULLED OVER AND LET THE CAR REST AND THEN IT STARTED UP AGAIN. I NOTICED THE SECOND TIME IT HAPPENED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I TOOK IT TO ARBORMOTION IN ANN ARBOR MI AND THEY TOLD ME A CODE CAME UP AND SOME PART ... Read more
Incident date: May 14, 2013
I WAS IN THE INTERSECTION READY TO MAKE A TURN WHEN THE CAR SUDDENLY STALLED ALL THE DASH DISPLAY LIGHTS WENT OUT ALL GAUGES STOPPED WORKING AND THE WINDSHIELD WIPERS WOULD NOT GO OFF WHEN I TRIED TO RESTART THE CAR THE DASH SUDDENLY DISPLAYED BRAKE FAILURE PULL OVER SAFELY, AND IMMOBILIZER CHECK MANUAL AND THE CAR WOULD NOT START IT HAD TO BE PUSHED ACROSS THE INTERSECTION AND IT HAS BEEN SITTING... Read more
Incident date: May 13, 2013
WHEN PRESSING THE ACCELERATOR TO ENTER TRAFFIC THERE WAS A VERY SIGNIFICANT HESITATION FOLLOWED BY A SUDDEN LURCH WHICH ALMOST LEAD TO A T-BONE ACCIDENT. THIS WAS THE THIRD TIME THIS HAS HAPPENED IN THE LAST TWO WEEKS. VOLVO FOUND A SERVICE BULLETIN FOR 6 CYLINDER ENGINE AND INSTALLED THE SOFTWARE UPGRADE. IT IS TOO EARLY TO TELL IF IT WORKED. *TR
Incident date: Apr 24, 2013
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE SEAT BELTS FAILED TO OPERATE BY NOT RETRACTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MI... Read more
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC AND IT WAS FOUND THAT THERE WAS A FUEL PUMP LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:FUEL PUMP) HOWEVER, THE VIN WAS NOT INC... Read more
Incident date: May 4, 2013
WHILE DRIVEN FROM WORK. MY CAR SUDDENLY SLOW DOWN AND SHOW A MESSAGE. REDUCED ENGINE POWER. THEN CAR STOPPED BY IT SELF.RESTART THE CAR AND ENGINE START JUMPING. NEED ADVISE. *TR
Incident date: May 4, 2013
WHILE DRIVEN FROM WORK. MY CAR SUDDENLY SLOW DOWN AND SHOW A MESSAGE. REDUCED ENGINE POWER. THEN CAR STOPPED BY IT SELF.RESTART THE CAR AND ENGINE START JUMPING. NEED ADVISE. *TR
Incident date: Feb 8, 2013
VALVE STEM LOCKING NUT CORRODED ON LEFT FRONT WHEEL AND SEPARATED FROM STEM. THE STEM ACTUALLY FELL INSIDE THE WHEEL CAUSING A BLOW OUT. NO INJURIES, BUT THIS COULD HAVE BEEN SERIOUS AT HIGHWAY SPEEDS. THE DEFECT HAPPENED AT 45 MONTHS, AND 51,000 MILES. SUBSEQUENTLY ALL STEMS AND SENSORS HAD TO BE REPLACED PRIOR TO 48 MONTHS. PER THE TIRE DEALER AND GRUDGINGLY BY VOLVO, THIS IS FAIRLY COMMON ... Read more
Incident date: Feb 8, 2013
VALVE STEM LOCKING NUT CORRODED ON LEFT FRONT WHEEL AND SEPARATED FROM STEM. THE STEM ACTUALLY FELL INSIDE THE WHEEL CAUSING A BLOW OUT. NO INJURIES, BUT THIS COULD HAVE BEEN SERIOUS AT HIGHWAY SPEEDS. THE DEFECT HAPPENED AT 45 MONTHS, AND 51,000 MILES. SUBSEQUENTLY ALL STEMS AND SENSORS HAD TO BE REPLACED PRIOR TO 48 MONTHS. PER THE TIRE DEALER AND GRUDGINGLY BY VOLVO, THIS IS FAIRLY COMMON ... Read more
Incident date: Mar 1, 2010
MY VEHICLE'S FUEL GAUGE HAS NEVER WORKED CORRECTLY. WE HAVE TAKEN THE VEHICLE IN TO GET IT REPAIRED 4 TIMES IN THE PAST FIVE YEARS. THE ISSUE HAS NOT BEEN FIXED. I AM AFRAID THAT WITHOUT KNOWING THE CORRECT LEVEL OF FUEL IN THE TANK WE COULD GET IN AN ACCIDENT SHOULD THE CAR UNKNOWINGLY RUN OUT OF GAS ON A HIGHWAY. I HAVE DONE SOME RESEARCH ON THE WEB AND THIS SEEMS TO BE A COMMON PROBLEM THAT... Read more