Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jun 9, 2013
ADVISED BY SERVICE DEPARTMENT THAT SEAT BELTS WERE REPLACED BECAUSE LOCKING MECHANISM TENDED TO HANG-UP. HOWEVER WE DID NOT QUALIFY BECAUSE WE DIDN'T REQUEST REPLACEMENT WITHIN THE WARRANTY PERIOD. VEHICLE HAS REGULARLY BEEN MAINTAINED BY VOLVO DEALER AND THEY WERE IN THE KNOW IF THE BELTS WERE BEING RECALLED. WE WERE NOT TOLD. *TR
Incident date: Aug 17, 2013
TL* THE CONTACT OWNS A 2001 VOLVO S40. THE CONTACT WAS TRAVELING 40 MPH AND CRASHED HEAD-ON INTO ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND NECK INJURIES. THE POLICE WERE NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROX... Read more
Crash
1 injured
Incident date: Sep 16, 2012
BACK IN SEPTEMBER OF 2012 MY CAR STARTED STALLING OFF AND ON. IT CAN HAPPEN SEVERAL TIMES A DAY OR ONCE A WEEK OR ONCE A MONTH. I HAVE PUT THOUSANDS OF DOLLARS INTO TRYING TO REMEDY THE PROBLEM WITH NO SUCCESS. I FINALLY TOOK MY CAR TO THE VOLVO DEALERSHIP WHERE I PURCHASED MY CAR IN 2003. THEY INFORMED ME THAT THE PROBLEM IS RELATED TO A DEFECTIVE FUEL PUMP THAT VOLVO WAS REQUIRED BY THE NHTSA TO... Read more
Incident date: Aug 14, 2013
THIS CAR BEEN PARKED SINCE MID MAY 2012 WITH 2 PROBLEMS, CVVT & INLET HOSES. I HAD THE BATTERY CHARGED & THE INLET HOSE FIX, SO IT COULD GO INTO THE SHOP FOR INSPECTION. AUG.13 I PUT THE PLATES ON IT & DROVE IT FOR THE 1ST TIME AT NIGHT TO DROP IT OFF AT THE SHOP FOR INSPECTION. WHICH I HAD SPOKEN WITH 2 DAYS EARLIER.. THE MORNING OF AUG 14, I CALL THE SHOP AND WAS INFORMED MY CAR HAD A FUEL P... Read more
Incident date: Aug 6, 2013
I WAS DRIVING ON INTERSTATE 84 IN CONNECTICUT WHEN THE LOW OIL LIGHT CAME ON. THE CAR, WHICH IS DEALER SERVICED, UNDER WARRANTY, NEEDED ALMOST 2 QUARTS OF OIL. I ADDED THE OIL AND BROUGHT IT TO THE SERVICING DEALER, WHO TOLD ME THAT THE CAR NEEDED NEW RINGS, AND THAT THEY WOULD ALSO REPLACE THE PISTONS. THEY TOLD ME THAT THIS WAS A DEFECT FOR THIS CAR MODEL, AND HAD BEEN CORRECTED IN LATER MODE... Read more
Incident date: May 25, 2005
MY XC90 VOLVO IS VERY DISAPPOINTING THE DASH BOARD ON THE CAR COMPLETELY FAILS NO NOTHING NO GAS, SPEEDOMETER EVERY THINGS GOES OUT. IN THE NIGHT TIME ITS VERY SCARY ITS COMPLETELY DARK I DON'T KNOW HOW FAST I'M GOING HOW MUCH GAS I HAVE ITS SCARY. NOW THE FUEL PUMP IS GONE AND THE NAVIGATION SYSTEM BURNED OUT I CUT THE CAR ON HEARD A POP THEN I SMELLED SOMETHING BURNING THE NAVIGATION SYSTEM HASN... Read more
Incident date: May 25, 2005
MY XC90 VOLVO IS VERY DISAPPOINTING THE DASH BOARD ON THE CAR COMPLETELY FAILS NO NOTHING NO GAS, SPEEDOMETER EVERY THINGS GOES OUT. IN THE NIGHT TIME ITS VERY SCARY ITS COMPLETELY DARK I DON'T KNOW HOW FAST I'M GOING HOW MUCH GAS I HAVE ITS SCARY. NOW THE FUEL PUMP IS GONE AND THE NAVIGATION SYSTEM BURNED OUT I CUT THE CAR ON HEARD A POP THEN I SMELLED SOMETHING BURNING THE NAVIGATION SYSTEM HASN... Read more
Incident date: Aug 8, 2008
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 45 MPH HE ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT HEARD A LOUD BANGING NOISE AND THE VEHICLE BEGAN MOVING FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES OVER THE COURSE OF FIVE YEARS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WA... Read more
Incident date: Aug 8, 2008
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 45 MPH HE ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT HEARD A LOUD BANGING NOISE AND THE VEHICLE BEGAN MOVING FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES OVER THE COURSE OF FIVE YEARS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WA... Read more
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE ALUMINUM ON THE STEERING WHEEL BECAME DETACHED. THE CONTACT SUSTAINED LACERATIONS TO THE HANDS AS A RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,700.
1 injured
Incident date: Jul 23, 2013
TOOK VEHICLE IN QUESTION TO MY MECHANIC DUE TO STARTING ISSUE AND FUEL SMELL. HE DIAGNOSED A SIGNIFICANT FUEL LEAK DUE TO A CRACKED FLANGE ON THE FUEL PUMP. HE FOUND THERE WAS A RECALL FOR THIS EXACT PROBLEM FOR THIS EXACT MAKE, MODEL AND YEAR OF VOLVO. CALLED VOLVO AND THEY REJECTED REQUEST FOR RECALL REPAIR DUE TO VIN NUMBER NOT BEING INCLUDED IN RECALL. I BELIEVE THIS VEHICLE SHOULD BE SU... Read more
Incident date: Jul 19, 2013
WHILE DRIVING 45 MILES PER HOUR AND ABOUT TO GET ON THE ON RAMP ON TO I-10. CAR LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. *TR
Incident date: Aug 8, 2012
I WAS DRIVING MY 2004 VOLVO C70 WHEN I DRIFTED OFF INTO A HIGH CURB. THIS CAUSED MY PASSENGER AIRBAG TO DEPLOY.THE LOUD AND DISRUPTING NOISE THEN CAUSED ME TO LOOSE ALL CONTROL OF THE CAR. AS I THEN RAN THROUGH A FENCE AND TREES BEFORE I CAME TO A STOP. I WAS THE ONLY ONE IN THE CAR. SO WHY DID THE EMPTY PASSENGER SEAT BAG DEPLOY. AND WHY DID THE DRIVERS AIRBAG NOT DEPLOY. *TR
Crash
Incident date: Aug 8, 2012
I WAS DRIVING MY 2004 VOLVO C70 WHEN I DRIFTED OFF INTO A HIGH CURB. THIS CAUSED MY PASSENGER AIRBAG TO DEPLOY.THE LOUD AND DISRUPTING NOISE THEN CAUSED ME TO LOOSE ALL CONTROL OF THE CAR. AS I THEN RAN THROUGH A FENCE AND TREES BEFORE I CAME TO A STOP. I WAS THE ONLY ONE IN THE CAR. SO WHY DID THE EMPTY PASSENGER SEAT BAG DEPLOY. AND WHY DID THE DRIVERS AIRBAG NOT DEPLOY. *TR
Crash
Incident date: Aug 8, 2012
I WAS DRIVING MY 2004 VOLVO C70 WHEN I DRIFTED OFF INTO A HIGH CURB. THIS CAUSED MY PASSENGER AIRBAG TO DEPLOY.THE LOUD AND DISRUPTING NOISE THEN CAUSED ME TO LOOSE ALL CONTROL OF THE CAR. AS I THEN RAN THROUGH A FENCE AND TREES BEFORE I CAME TO A STOP. I WAS THE ONLY ONE IN THE CAR. SO WHY DID THE EMPTY PASSENGER SEAT BAG DEPLOY. AND WHY DID THE DRIVERS AIRBAG NOT DEPLOY. *TR
Crash
Incident date: Jun 29, 2013
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT WAS OCCUPIED AND THE OCCUPANT WAS WEARING THE SEAT BELT. THE SEAT BELT BUCKLE FAILED TO UNLATACH AFTER NUMEROUS ATTEMPTS. THE SEAT BELT WEBBING WAS CUT IN ORDER TO FREE THE OCCUPANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE ENTIRE SEAT BELT ASSEMBLY WOULD NEED TO BE REPLACED. TH... Read more
Incident date: Jun 11, 2013
MY CAR WAS MAKING A PUMPING NOISE FROM THE REAR OF THE CAR AND THE CHECK ENGINE LIGHT WOULD COME ON. I TOOK IT TO A LOCAL MECHANIC AND THEY INFORMED ME OF THE PEM RECALL/EXTENDED WARRANTY. I TOOK THE CAR TO THE VOLVO DEALERSHIP TO HAVE REPAIRED AND THEY SAID THE PEM WAS NOT THE PROBLEM AND THAT IT WAS A FUEL PRESSURE SENSOR AND POSSIBLY THE FUEL PUMP ITSELF. I DECLINED THE REPAIR AND EXACTLY 2 ... Read more
Incident date: Jun 11, 2013
MY CAR WAS MAKING A PUMPING NOISE FROM THE REAR OF THE CAR AND THE CHECK ENGINE LIGHT WOULD COME ON. I TOOK IT TO A LOCAL MECHANIC AND THEY INFORMED ME OF THE PEM RECALL/EXTENDED WARRANTY. I TOOK THE CAR TO THE VOLVO DEALERSHIP TO HAVE REPAIRED AND THEY SAID THE PEM WAS NOT THE PROBLEM AND THAT IT WAS A FUEL PRESSURE SENSOR AND POSSIBLY THE FUEL PUMP ITSELF. I DECLINED THE REPAIR AND EXACTLY 2 ... Read more
Incident date: Jun 20, 2013
2005 VOLVO S40. CONSUMER WRITES IN REGARDS TO DEFECTIVE SUN ROOF DRAINAGE THAT LEAD TO VEHICLE ELECTRICAL DAMAGE. *SMD THE CONSUMER NOTICED WATER LEAKING IN THE VEHICLE AND SOAKING THE FLOOR MATS BEHIND THE DRIVER'S SEAT. YEARS LATER, THE DEALER INFORMED THE CONSUMER THERE WAS KNOWN DEFECT IN THE SUNROOF DRAINS, THAT CAUSED THEM TO BECOME CLOGGED AND FLOOD THE FLOOR, WHERE ELECTRICAL COMPONE... Read more
Incident date: May 2, 2013
DRIVING HOME AFTER PURCHASING THE CAR (YEAH), I WAS TURNING INTO A PARKING LOT, SO MY SPEED WAS DESCENDING AND THE CAR STALLED. I WROTE IT OFF AS MY FAULT BECAUSE IT DID NOT HAPPEN AGAIN UNTIL 3 MONTHS LATER. WITHIN THE PAST 3 WEEKS THE CAR HAS STALLED WHILE IN MOTION APPROX. 6 TIMES. VOLVO STATED THE RECALLED PART FOR THIS ISSUE WAS REPLACED IN 2009. I NOTIFIED THE DEALER AND HAVE A APPOINTMENT F... Read more
Incident date: May 2, 2013
DRIVING HOME AFTER PURCHASING THE CAR (YEAH), I WAS TURNING INTO A PARKING LOT, SO MY SPEED WAS DESCENDING AND THE CAR STALLED. I WROTE IT OFF AS MY FAULT BECAUSE IT DID NOT HAPPEN AGAIN UNTIL 3 MONTHS LATER. WITHIN THE PAST 3 WEEKS THE CAR HAS STALLED WHILE IN MOTION APPROX. 6 TIMES. VOLVO STATED THE RECALLED PART FOR THIS ISSUE WAS REPLACED IN 2009. I NOTIFIED THE DEALER AND HAVE A APPOINTMENT F... Read more
Incident date: Jul 21, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 21 JUL 2013 - SUNDAY EVENING THE TIRE LOW PRESSURE WARNING LIGHT CAME ON WHEN I PARKED MY CAR IN THE GARAGE. I LOOKED AT ALL FOUR TIRES AND FOUND NOTHING WRONG. 22 JUL 2013 - MONDAY AS SAFETY PRECAUTION I TOOK THE VEHICLE IN FOR SERVICE AND HAD THE SENSOR CHECKED. THE VOLVO SERVICE DEPARTMENT STATED; THEY CHECK THE PRESSURE IN ALL TIRES FOR LEA... Read more
Incident date: Jul 4, 2013
ENGINE PASSENGER SIDE CAUGHT FIRE IN THE AN ELECTRICAL COMPONENT, FLAMES SHOOTING OUT THE WHEEL WELL. OTHER DRIVERS FLAGGED TO PULL OVER, TURNED OFF IGNITION KEY AND REMOVED TO GET OUT OF VEHICLE. ENGINE WOULD NOT TURN OFF, CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE FOR FEAR OF EXPLOSION. FIRE DEPARTMENT USED AN AX TO STOP THE ENGINE. CAR WAS TOTALED. NO ONE WAS INJURED. *TR
Fire
Incident date: Jul 17, 2013
TL* THE CONTACT OWNS A 2008 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO SMELLED SULFUR FUMES. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BATTERY WAS CORRODED. THE NEGATIVE CABLE OF THE BATTERY WAS SO CORRODED THAT IT WAS BARE AND TOUCHING METAL IN THE ENGINE COMPARTMENT CAUSING A SHORT AND THE BATTERY TO OVERHEAT AND IT ALMOST CAME CLOSE TO COMBUST... Read more
Incident date: Jul 9, 2012
AT HIGHWAY SPEEDS, THE WINDSHIELD WIPERS RANDOMLY START, FOLLOWED IMMEDIATELY BY A LOUD THUMP SOUND FROM THE ENGINE, ALSO IMMEDIATELY FOLLOWED BY ALL THE ELECTRICAL ITEMS ON THE INSTRUMENT PANEL GOING DARK, ALL GAUGES GO TO ZERO, SPEEDOMETER DOESN'T WORK, RADIO GOES DARK AND STOPS WORKING ALONG, A/C STOPS WORKING, ERROR MESSAGE APPEAR FOR THE ABS AND SRS. THERE IS ALSO AN SLIGHT LOSS OF ENGINE POW... Read more
Incident date: Jul 9, 2012
AT HIGHWAY SPEEDS, THE WINDSHIELD WIPERS RANDOMLY START, FOLLOWED IMMEDIATELY BY A LOUD THUMP SOUND FROM THE ENGINE, ALSO IMMEDIATELY FOLLOWED BY ALL THE ELECTRICAL ITEMS ON THE INSTRUMENT PANEL GOING DARK, ALL GAUGES GO TO ZERO, SPEEDOMETER DOESN'T WORK, RADIO GOES DARK AND STOPS WORKING ALONG, A/C STOPS WORKING, ERROR MESSAGE APPEAR FOR THE ABS AND SRS. THERE IS ALSO AN SLIGHT LOSS OF ENGINE POW... Read more
Incident date: Jul 9, 2012
AT HIGHWAY SPEEDS, THE WINDSHIELD WIPERS RANDOMLY START, FOLLOWED IMMEDIATELY BY A LOUD THUMP SOUND FROM THE ENGINE, ALSO IMMEDIATELY FOLLOWED BY ALL THE ELECTRICAL ITEMS ON THE INSTRUMENT PANEL GOING DARK, ALL GAUGES GO TO ZERO, SPEEDOMETER DOESN'T WORK, RADIO GOES DARK AND STOPS WORKING ALONG, A/C STOPS WORKING, ERROR MESSAGE APPEAR FOR THE ABS AND SRS. THERE IS ALSO AN SLIGHT LOSS OF ENGINE POW... Read more
Incident date: May 10, 2010
PLACED MY VEHICLE IN REVERSE TO PULL BACK OUT OF MY GARAGE & MY CAR ACCELERATED OUT OF CONTROL. I WAS FORCED INTO A PARKING SIGN THAT SCRATCHED AND DENTED MY LEFT REAR BUMPER. IN THE LAST 2 1/2 MONTHS RELATED PROBLEMS CONTINUE WHERE MY CAR SURGES & ALSO EXPERIENCES SUDDEN & UNEXPECTED REDUCED PERFORMANCE. WHEN I ACCELERATE MY CAR FEELS LIKE IT IS STUCK IN GEAR & WON'T RESPOND. IT IS A SAFETY HAZAR... Read more
Crash
Incident date: May 10, 2010
PLACED MY VEHICLE IN REVERSE TO PULL BACK OUT OF MY GARAGE & MY CAR ACCELERATED OUT OF CONTROL. I WAS FORCED INTO A PARKING SIGN THAT SCRATCHED AND DENTED MY LEFT REAR BUMPER. IN THE LAST 2 1/2 MONTHS RELATED PROBLEMS CONTINUE WHERE MY CAR SURGES & ALSO EXPERIENCES SUDDEN & UNEXPECTED REDUCED PERFORMANCE. WHEN I ACCELERATE MY CAR FEELS LIKE IT IS STUCK IN GEAR & WON'T RESPOND. IT IS A SAFETY HAZAR... Read more
Crash
Incident date: Jul 18, 2013
NEW VOLVO WAS PURCHASED IN CARLSBAD CA. ON JUNE 21, 2013. TOOK A TRIP FROM L.A. TO MONTEREY CA. ON RETURN MY ATTENDANT AT FULL SERVE IN L.A. CHECKED UNDER THE HOOD AND NOTICED VERY LITTLE STEERING FLUID IN THE RESERVOIR. TOOK THE CAR TO MY LOCAL VOLVO DEALER IN L.A...GALPIN VOLVO..THEY HAVE ORDERED A NEW STEERING BOX TO BE INSTALLED NEXT WEEK. LOTS OF TROUBLE FOR A BRAND NEW CAR! *TR
Incident date: Jul 7, 2013
SAFETY ISSUE WITH TIRE PRESSURE MONITORING SYSTEM (TPMS). SUDDEN LOSS OF AIR IN TIRE AT HIGH SPEED. PRESSURE MONITORING VALVE HAD DISINTEGRATED AND FALLEN INTO TIRE, WE LEARNED, CAUSING IMMEDIATE FLAT TIRE. CORROSION, WE WERE TOLD. CAR HAD LESS THAN 41,000 MILES ON IT, AND HAD BEEN MAINTAINED AT PRESCRIBED INTERVALS, AND WE WERE NOT WARNED THAT THIS PROBLEM COULD OCCUR. WE NARROWLY AVOIDED AN AC... Read more
Incident date: Jul 7, 2013
SAFETY ISSUE WITH TIRE PRESSURE MONITORING SYSTEM (TPMS). SUDDEN LOSS OF AIR IN TIRE AT HIGH SPEED. PRESSURE MONITORING VALVE HAD DISINTEGRATED AND FALLEN INTO TIRE, WE LEARNED, CAUSING IMMEDIATE FLAT TIRE. CORROSION, WE WERE TOLD. CAR HAD LESS THAN 41,000 MILES ON IT, AND HAD BEEN MAINTAINED AT PRESCRIBED INTERVALS, AND WE WERE NOT WARNED THAT THIS PROBLEM COULD OCCUR. WE NARROWLY AVOIDED AN AC... Read more
Incident date: Dec 20, 2012
CLOCK STARTED ROTATING NUMBERS.. AND NOT STOP. THEN INSTRUMENT DASH INFORMATION STOPPED. NO DASH LIGHTS, SPEED, GAS, WARNINGS. ALL OFF. WHEN I CAN SEE DASH. ONCE A MONTH, MAYBE....IT SAYS AIR BAGS NEED CHECKING, CHECK ENGINE. I AM CONCERNED THAT THE AIR BAGS WILL NOT WORK IF AN ACCIDENT OCCURS. AND IF I WERE TO BE ABLE TO AFFORD THE REPAIR, THEN WILL I HAVE TO PAY TO CHECK AIR BAGS? ENGINE? WHAT I... Read more
Incident date: Mar 19, 2013
VEHICLE BEGAN THROWING BRAKE ECU CODE 136 66 7 AND TCS LIGHT REMAINS ILLUMINATED. WHEN THIS CODE IS ACTIVE AND TCS LIGHT IS ILLUMINATED VEHICLE SEEMS TO REQUIRE MORE BRAKING DISTANCE, AND MORE BRAKE AIR PRESSURE APPLIED TO GET THE SAME BRAKING RESULTS AS WHEN THE CODE IS NOT ACTIVE NOR IS THE LIGHT. UNDER ACCELERATION DURING CORNING (WHILE CODE ACTIVE AND LIGHT ILLUMINATED) DRIVE WHEELS WILL SPIN ... Read more
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2013 VOLVO VHD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD WHISTLING NOISE WAS HEARD FROM THE FRONT PASSENGER'S SIDE AIR INTAKE VENT. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Jun 18, 2013
ETM FAILS CAUSING ME TO LIMP HOME OR HAS ERRATIC THROTTLE BEHAVIOR, HAD REPAIRED BASICALLY THEY JUST STATED IT HAD TO BE CLEANED BUT THE INJECTORS WHERE FINE. AFTER SPENDING OVER $600.00 DOLLARS NOW THEY ARE STATING I NEED TO SPEND ANOTHER $600.00 ON THE PART TO REPLACE BECAUSE THE MOTOR IS CAUSING IT TO FAIL. I AM USUALLY DRIVING DOWN THE ROAD AND THEN A MESSAGE WILL DISPLAY 'REDUCE ENGINE PERF... Read more
Incident date: Jun 18, 2013
ETM FAILS CAUSING ME TO LIMP HOME OR HAS ERRATIC THROTTLE BEHAVIOR, HAD REPAIRED BASICALLY THEY JUST STATED IT HAD TO BE CLEANED BUT THE INJECTORS WHERE FINE. AFTER SPENDING OVER $600.00 DOLLARS NOW THEY ARE STATING I NEED TO SPEND ANOTHER $600.00 ON THE PART TO REPLACE BECAUSE THE MOTOR IS CAUSING IT TO FAIL. I AM USUALLY DRIVING DOWN THE ROAD AND THEN A MESSAGE WILL DISPLAY 'REDUCE ENGINE PERF... Read more
Incident date: Jun 18, 2013
ETM FAILS CAUSING ME TO LIMP HOME OR HAS ERRATIC THROTTLE BEHAVIOR, HAD REPAIRED BASICALLY THEY JUST STATED IT HAD TO BE CLEANED BUT THE INJECTORS WHERE FINE. AFTER SPENDING OVER $600.00 DOLLARS NOW THEY ARE STATING I NEED TO SPEND ANOTHER $600.00 ON THE PART TO REPLACE BECAUSE THE MOTOR IS CAUSING IT TO FAIL. I AM USUALLY DRIVING DOWN THE ROAD AND THEN A MESSAGE WILL DISPLAY 'REDUCE ENGINE PERF... Read more
Incident date: Jul 5, 2013
I HAVE MADE A RECENT COMPLAINT REGARDING SAFETY CONCERNS WITH A FAULTY ETM (ELECTRONIC THROTTLE MODULE) ON MY VEHICLE. I DROPPED IT OFF AT MY LOCAL AUTHORIZED DEALER FOR VOLVO AND I DID NOT TELL THEM THAT THE CAR PRODUCED AN ERROR CODE P2135 / ECM-9200 -- THROTTLE POSITION SENSOR --FAULTY SIGNAL, BECAUSE I WANTED TO SEE WHAT ERROR CODES THEY WOULD PULL OFF. IT IS MY UNDERSTAND EVEN IF I RESET TH... Read more
Incident date: Jul 5, 2013
I HAVE MADE A RECENT COMPLAINT REGARDING SAFETY CONCERNS WITH A FAULTY ETM (ELECTRONIC THROTTLE MODULE) ON MY VEHICLE. I DROPPED IT OFF AT MY LOCAL AUTHORIZED DEALER FOR VOLVO AND I DID NOT TELL THEM THAT THE CAR PRODUCED AN ERROR CODE P2135 / ECM-9200 -- THROTTLE POSITION SENSOR --FAULTY SIGNAL, BECAUSE I WANTED TO SEE WHAT ERROR CODES THEY WOULD PULL OFF. IT IS MY UNDERSTAND EVEN IF I RESET TH... Read more
Incident date: Jul 5, 2013
I HAVE MADE A RECENT COMPLAINT REGARDING SAFETY CONCERNS WITH A FAULTY ETM (ELECTRONIC THROTTLE MODULE) ON MY VEHICLE. I DROPPED IT OFF AT MY LOCAL AUTHORIZED DEALER FOR VOLVO AND I DID NOT TELL THEM THAT THE CAR PRODUCED AN ERROR CODE P2135 / ECM-9200 -- THROTTLE POSITION SENSOR --FAULTY SIGNAL, BECAUSE I WANTED TO SEE WHAT ERROR CODES THEY WOULD PULL OFF. IT IS MY UNDERSTAND EVEN IF I RESET TH... Read more
Incident date: Jul 2, 2013
I HAD JUST PICKED UP THE CAR FROM THE VOLVO DEALERSHIP WHERE THE CAR WAS THERE FOR TWO WEEKS. I STOPPED FOR GAS AND DID SOME SHOPPING AND AS I WAS ENTERING HIGHWAY THE 'TIRE PRESSURE LOW' WARNING LIGHT CAME ON. I THOUGHT IT WAS PROBABLY DUE TO WORK THAT WAS DONE IN THE SHOP. I ENTERED THE HIGHWAY AND AS I WAS SPEEDING UP, I NOTICED THE NOISE COMING FROM THE WHEELS, NOTICED THAT THERE WAS A FLAT. T... Read more
Incident date: Jul 2, 2013
I HAD JUST PICKED UP THE CAR FROM THE VOLVO DEALERSHIP WHERE THE CAR WAS THERE FOR TWO WEEKS. I STOPPED FOR GAS AND DID SOME SHOPPING AND AS I WAS ENTERING HIGHWAY THE 'TIRE PRESSURE LOW' WARNING LIGHT CAME ON. I THOUGHT IT WAS PROBABLY DUE TO WORK THAT WAS DONE IN THE SHOP. I ENTERED THE HIGHWAY AND AS I WAS SPEEDING UP, I NOTICED THE NOISE COMING FROM THE WHEELS, NOTICED THAT THERE WAS A FLAT. T... Read more
Incident date: Jun 27, 2013
DRIVING ON HIGHWAY 880 'URGENT ELECTRICAL SERVICE ! WITH BATTERY EMBLEM LIGHT IN RED' CAME ON IN THE CENTER OF THE DRIVER SIDE DASH GAGES; THIS BLOCKED OUT THE MILEAGE LEFT FOR GAS... CAR TOWED TO DEALER AND TO DATE THIS HAS NOT BEEN PROPERLY REPAIRED BY SELLING DEALER- THIS APPEARED AGAIN AFTER NEGATIVE BATTERY CABLE REPLACED ON 7/1/2013! PRIOR INCIDENT WITH WATER LEAKING IN THE CAR PASSENGER ... Read more
Incident date: Jun 17, 2013
FRONT PASSENGER SEATBELT DIFFICULT TO UNBUCKLE. TOOK TO VOLVO DEALERSHIP TO HAVE SERVICED ON 7/1/13. DEALERSHIP REPORTED "FOUND A LITTLE STICKY. LUBED IT. NOW OPENS TO INTENT. IT DOES HELP TO PRESS DOWN ON THE BUCKLE BEFORE YOU RELEASE THE LATCH." THE LUBE DID NOT FIX THE BUCKLE. STILL DIFFICULT TO RELEASE. SAFETY CONCERN FOR EMERGENCY EXIT OF CAR. *TR
Incident date: Jun 30, 2013
THIS IS SECOND OCCURRENCE WITH CONTINENTAL TIRES ON MY 2012 VOLVO XC 70. SIDE WALL SHREDDED WHILE MY WIFE WAS DRIVING 35 MPH CAUSING BLOWOUT AT 14,000 MILES FIRST BLOWOUT OCCURRED WHEN VEHICLE WAS ONLY A FEW MONTHS OLD. VOLVO REPLACED TIRE AND CHARGED ME $270 SAYING DEFECTIVE TIRES WERE NOT COVERED UNDER WARRANTY. THESE ARE THE CONTINENTAL 4X4 CONTACT TIRES AND I AM NOW REPLACING ALL 4 TIRES WITH... Read more
Incident date: Jun 28, 2013
I HAVE RESEARCHED VOLVO FORUMS AND FOUND THAT VOLVO COMPLETED RECALL #181 FOR A FUEL PRESSURE SENSOR. (HTTP://SS.OTHERON.COM/RKELLY/VIDEO/R181+RETAILER+LETTER+-+FINAL.PDF) WHILE I DON'T OWN A VEHICLE INCLUDED IN VOLVO RECALL 181, I DO OWN A VOLVO WHICH SHARES THE SAME FUEL PRESSURE SENSOR. HERE IS THE BACKGROUND: I DRIVE A 2005 VOLVO S40, T5 AWD. I AM THE ONLY PERSON WHOM HAS EVER OWNED... Read more
Incident date: Jun 28, 2013
WAS DRIVING IN NEIGHBORHOOD AT ABOUT 20 MPH, WHEN RADIO SHUT OFF AND THEN ALL ELECTRICAL SHUT OFF, CAR DID NOT RESPOND TO EITHER GAS OR BRAKES, THEN THERE WAS A THUMP FROM THE FRONT OF THE CAR, WHICH BROUGHT THE DASH LIGHTS BACK ON. I THEN WAS ABLE TO PULL OVER AND TURN OFF CAR. RESTARTED THE CAR AND THERE WERE A SLEW OF ERROR MESSAGES ON THE DASH, INCLUDING A BRAKE WARNING. ATTEMPTED TO CONTINUE ... Read more
Incident date: Jun 28, 2013
WAS DRIVING IN NEIGHBORHOOD AT ABOUT 20 MPH, WHEN RADIO SHUT OFF AND THEN ALL ELECTRICAL SHUT OFF, CAR DID NOT RESPOND TO EITHER GAS OR BRAKES, THEN THERE WAS A THUMP FROM THE FRONT OF THE CAR, WHICH BROUGHT THE DASH LIGHTS BACK ON. I THEN WAS ABLE TO PULL OVER AND TURN OFF CAR. RESTARTED THE CAR AND THERE WERE A SLEW OF ERROR MESSAGES ON THE DASH, INCLUDING A BRAKE WARNING. ATTEMPTED TO CONTINUE ... Read more
Incident date: Jun 28, 2013
WAS DRIVING IN NEIGHBORHOOD AT ABOUT 20 MPH, WHEN RADIO SHUT OFF AND THEN ALL ELECTRICAL SHUT OFF, CAR DID NOT RESPOND TO EITHER GAS OR BRAKES, THEN THERE WAS A THUMP FROM THE FRONT OF THE CAR, WHICH BROUGHT THE DASH LIGHTS BACK ON. I THEN WAS ABLE TO PULL OVER AND TURN OFF CAR. RESTARTED THE CAR AND THERE WERE A SLEW OF ERROR MESSAGES ON THE DASH, INCLUDING A BRAKE WARNING. ATTEMPTED TO CONTINUE ... Read more