Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 14, 2013
THE COUNTERBALANCE SHAFT BROKE RESULTING IN ENGINE FAILURE. VOLVO ESTIMATES REPAIR AT $5,0000. RIDICULOUS. WHY DOESN'T VOLVO FIX THIS WELL KNOWN ISSUE FOR LOYAL CUSTOMERS. I HAVE HAD 5 VOLVOS IN MY LIFE STARTING BACK IN THE 1980'S AND LOVE THE CARS BUT THIS LACK OF CARE FOR CUSTOMER WELFARE IS JUST WRONG. IT MAY BE MY LAST VOLVO IF THIS IS HOW THEY TREAT CUSTOMERS NOW DAYS. *TR
Incident date: Oct 19, 2013
I PURCHASED THE CAR ON FRIDAY, OCTOBER 18, ON SATURDAY, OCTOBER 19, THE CAR WENT HAYWIRE, WINDSHIELD WIPERS WOULD TURN OFF, NO TURN SIGNALS, NO HEADLIGHTS, AND NO INSTRUMENT PANEL. TOTALLY UNSAFE. CONTACTED DEALER, AND HE SAID, "WOW, YOU'RE THE 2ND PERSON TODAY TO CALL WITH THESE ISSUES. WE THINK THERE MAY BE A RECALL, BUT YOU'LL HAVE TO TAKE IT TO THE GERMAN DEALERSHIP ON MONDAY." NO HELP, N... Read more
Incident date: Oct 19, 2013
I PURCHASED THE CAR ON FRIDAY, OCTOBER 18, ON SATURDAY, OCTOBER 19, THE CAR WENT HAYWIRE, WINDSHIELD WIPERS WOULD TURN OFF, NO TURN SIGNALS, NO HEADLIGHTS, AND NO INSTRUMENT PANEL. TOTALLY UNSAFE. CONTACTED DEALER, AND HE SAID, "WOW, YOU'RE THE 2ND PERSON TODAY TO CALL WITH THESE ISSUES. WE THINK THERE MAY BE A RECALL, BUT YOU'LL HAVE TO TAKE IT TO THE GERMAN DEALERSHIP ON MONDAY." NO HELP, N... Read more
Incident date: Oct 19, 2013
I PURCHASED THE CAR ON FRIDAY, OCTOBER 18, ON SATURDAY, OCTOBER 19, THE CAR WENT HAYWIRE, WINDSHIELD WIPERS WOULD TURN OFF, NO TURN SIGNALS, NO HEADLIGHTS, AND NO INSTRUMENT PANEL. TOTALLY UNSAFE. CONTACTED DEALER, AND HE SAID, "WOW, YOU'RE THE 2ND PERSON TODAY TO CALL WITH THESE ISSUES. WE THINK THERE MAY BE A RECALL, BUT YOU'LL HAVE TO TAKE IT TO THE GERMAN DEALERSHIP ON MONDAY." NO HELP, N... Read more
Incident date: Oct 18, 2011
TL* THE CONTACT OWNS FOUR COOPER ZEON SPT TIRES, SIZE 205 55 R16. THE CONTACT WAS ROTATING THE TIRES, WHEN HE NOTICED THE FRONT DRIVERS SIDE TIRE WAS BALD. THE TIRES WERE INSPECTED AND THE CONTACT WAS ADVISED THAT THE TIRES WERE DOWN TO THE WEAR BAR. THE TIRES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT VEHICLE MILEAGE WAS 100,00 AND THE APPROXIMATE TIRE MILEA... Read more
Incident date: Oct 11, 2013
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHEN ENTERING THE VEHICLE, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE DID NOT FALL UNDER NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APP... Read more
Incident date: Oct 4, 2013
WHEN ATTEMPTING TO LATCH OUR CHILD'S CAR SEAT IN REAR FACING POSITION TO THE CAR'S LATCH SYSTEM ANCHORS, ONE OF THE LATCH ANCHORS BROKE OFF COMPLETELY FROM THE CAR. WE RETRIEVED THE BROKEN OFF ANCHOR PIECE AND IT HAD BROKEN OFF COMPLETELY FROM THE CAR AT THE SOLDER POINTS. *TR
Incident date: Oct 4, 2013
WHEN ATTEMPTING TO LATCH OUR CHILD'S CAR SEAT IN REAR FACING POSITION TO THE CAR'S LATCH SYSTEM ANCHORS, ONE OF THE LATCH ANCHORS BROKE OFF COMPLETELY FROM THE CAR. WE RETRIEVED THE BROKEN OFF ANCHOR PIECE AND IT HAD BROKEN OFF COMPLETELY FROM THE CAR AT THE SOLDER POINTS. *TR
Incident date: Sep 23, 2013
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE SMELLED FUEL INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT HE HAD A LEAK. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,215.
Incident date: Aug 26, 2013
I NOTICED MY CAR JERKING WHEN IT SHIFTS, SO I THOUGHT IT WAS THE TRANSMISSION OR SOMETHING, SO I BROUGHT IT IN A VOLVO DEALERSHIP AND THEY FOUND OUT THAT IT WASN'T THE TRANSMISSION BUT " DSEM NEEDS ETM AND BREATHER BOX ENGINE LIGHT) OR WHAT THE SERVICE ADVISOR SAID THE THROTTLE MODULE AND I WAS SURPRISED THAT THEY DIDN'T TELL ME OR ASKED ME IF I KNOW ABOUT THE RECALL. THE COSTUMER SERVICE IS VER... Read more
Incident date: Sep 15, 2011
VOLVO S60 OF THE FIRST GENERATION HAS HAD MAJOR TRANSMISSION ISSUES. MANY HAVE FAILED, SLIPPED, AND HAVE DESTROYED THE VEHICLE. ACCORDING TO OTHER DRIVERS IT SEEMS THAT THE TRANSMISSION HAS BEEN FIXED AFTER 2005. IT IS NOT NORMAL FOR TRANSMISSIONS TO BE GOING OUT BEFORE 100K MILES. I'M SURE MANY DRIVERS HAVE COMPLAINED OF THIS ISSUE. MANY TIMES I HAVE ALMOST BEEN IN WRECKS BECAUSE IT WILL NOT GO I... Read more
Incident date: Sep 11, 2013
TL* THE CONTACT OWNS A 2005 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PRESSURE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Incident date: Sep 22, 2013
2005 VOLVO XC90 V8 - ENGINE NUMBER 6163 - COUNTER BALANCE SHAFT FAILURE DUE TO ENGINE DESIGN DEFECT. NO RECALL BY VOLVO DESPITE VERY HIGH VOLUME OF INCIDENTS AND THE SAFETY RISK TO DRIVERS AND PASSENGERS OF THEIR VEHICLES. NO CHECK ENGINE LIGHTS. VOLVO KNOWS ABOUT THIS ISSUE AND CHOOSES TO IGNORE IT, AUTHORITIES ARE A AWARE OF IT AND CHOSE NOT TO ENFORCE SAFETY STANDARDS ON VOLVO- "VOLVO FOR LIFE"... Read more
Incident date: Sep 16, 2013
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT UPON INSPECTION, FUMES COMING FROM THE FUEL PUMP ENTERED THE VEHICLE WHEN PARKED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE FUEL PUMP HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Incident date: Mar 4, 2013
ENGINE HESITATION UPON ACCELERATION AND SUDDEN TRANSITION INTO THE "REDUCED ENGINE PERFORMANCE" MODE WHICH WAS EXTREMELY DANGEROUS ON THE FREEWAY. THE INCIDENT HAPPENED SEVERAL TIMES WITH THE FAILURE CODES POINTING TO THE "ETM". IN OTHER CASES THE ENGINE WAS SURGING AFTER START AND THEN WENT BACK TO THE "LIMP" MODE.
Incident date: Mar 4, 2013
ENGINE HESITATION UPON ACCELERATION AND SUDDEN TRANSITION INTO THE "REDUCED ENGINE PERFORMANCE" MODE WHICH WAS EXTREMELY DANGEROUS ON THE FREEWAY. THE INCIDENT HAPPENED SEVERAL TIMES WITH THE FAILURE CODES POINTING TO THE "ETM". IN OTHER CASES THE ENGINE WAS SURGING AFTER START AND THEN WENT BACK TO THE "LIMP" MODE.
Incident date: Sep 19, 2013
SMELL OF GAS LEAKING BUT NO LEAK ON GROUND...HAS RECALL FOR SAMETHING. *TR
Incident date: Sep 8, 2013
I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED... Read more
Crash
1 injured
Incident date: Sep 8, 2013
I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED... Read more
Crash
1 injured
Incident date: Sep 8, 2013
I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED... Read more
Crash
1 injured
Incident date: Sep 17, 2013
TL* THE CONTACT OWNS A 2000 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. A TROUBLE CODE WAS DETECTED PERTAINING TO THE ELECTRONIC THROTTLE MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WHICH WAS EXPIRED.... Read more
Incident date: Aug 27, 2013
THE VOLUME LEVEL OF THE LANE CHANGE WARNING SIGNAL IS EXTREMELY SOFT AND LARGELY UNDETECTABLE WITH BACKGROUND ROAD NOISES. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS NOT ALERTED TO INADVERTENT LANE CHANGES AS HE/SHE SHOULD BE. I CAME PRETTY CLOSE TO HAVING AN ACCIDENT SINCE I HAD EXPECTED THE ALERT AND IT DID NOT OCCUR AT A VOLUME LEVEL THAT I COULD HEAR. (I HAD A 2010 VOLVO XC60 WITH THI... Read more
Incident date: Aug 27, 2013
THE VOLUME LEVEL OF THE LANE CHANGE WARNING SIGNAL IS EXTREMELY SOFT AND LARGELY UNDETECTABLE WITH BACKGROUND ROAD NOISES. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS NOT ALERTED TO INADVERTENT LANE CHANGES AS HE/SHE SHOULD BE. I CAME PRETTY CLOSE TO HAVING AN ACCIDENT SINCE I HAD EXPECTED THE ALERT AND IT DID NOT OCCUR AT A VOLUME LEVEL THAT I COULD HEAR. (I HAD A 2010 VOLVO XC60 WITH THI... Read more
Incident date: Sep 2, 2013
DRIVERS SIDE DOOR HINGE/STRAP FAILED CAUSING DOOR TO BREAK FROM FRAME AND BECOME DYSFUNCTIONAL. AS IT WORSENED OVER A FEW DAYS THE DOOR BECAME INCREASINGLY DIFFICULT TO OPEN WHERE IT BECAME A SAFETY CONCERN. VOLVO MECHANIC REFERRED TO AUTO METAL SERVICE SHOP WHICH REPLACED/REPAIRED DOOR STRAP AND WELDED DOOR BACK TO FRAME AND CONFIRMED THIS WAS A KNOWN "WORKMANSHIP" DEFECT WITH A NUMBER OF VOLVO M... Read more
Incident date: Aug 24, 2013
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOSS OF STEERING CONTROL AND THE REAR END SPUN UNCONTROLLABLY. THE DYNAMIC TRACTION CONTROL FAILED TO ACTIVATE AND THE VEHICLE CRASHED INTO THE CURBSIDE, CAUSING DAMAGE TO THE FRONT DRIVER AND PASSENGER'S SIDE WHEEL RIMS. IN ADDITION, THE REAR DRIVER'S SIDE RIM AND FRONT BUMPER WAS DAMAGED. THERE WERE ... Read more
Crash
Incident date: Aug 24, 2013
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOSS OF STEERING CONTROL AND THE REAR END SPUN UNCONTROLLABLY. THE DYNAMIC TRACTION CONTROL FAILED TO ACTIVATE AND THE VEHICLE CRASHED INTO THE CURBSIDE, CAUSING DAMAGE TO THE FRONT DRIVER AND PASSENGER'S SIDE WHEEL RIMS. IN ADDITION, THE REAR DRIVER'S SIDE RIM AND FRONT BUMPER WAS DAMAGED. THERE WERE ... Read more
Crash
Incident date: Sep 3, 2013
WHILE DRIVING BACK FROM WORK THE PASSENGER LOW BEAM WENT OUT. I BOUGHT A NEW BULB AND THE LIGHT STILL DID NOT WORK L THEN CHECKED. THE WIRING GOING INTO THE HEADLIGHT AND THERE WAS NO POWER FOR THE LOW BEAM HOW DOES THIS HAPPEN IT WAS BAD ENOUGH I HAD TO REPLACE THE WHOLE TRANSMISSION JUST 3MONTHS AGO AND NOW THIS I ALSO READ NONLINEAR THEY HAD PROBLEMS WITH THE TRANNYS. *TR
Incident date: Sep 3, 2013
WHILE DRIVING BACK FROM WORK THE PASSENGER LOW BEAM WENT OUT. I BOUGHT A NEW BULB AND THE LIGHT STILL DID NOT WORK L THEN CHECKED. THE WIRING GOING INTO THE HEADLIGHT AND THERE WAS NO POWER FOR THE LOW BEAM HOW DOES THIS HAPPEN IT WAS BAD ENOUGH I HAD TO REPLACE THE WHOLE TRANSMISSION JUST 3MONTHS AGO AND NOW THIS I ALSO READ NONLINEAR THEY HAD PROBLEMS WITH THE TRANNYS. *TR
Incident date: Mar 27, 2010
IN MAR, 2010 WHILE IN HEAVY SLOW MOVING TRAFFIC, CAR STALLED. MILEAGE INDICATOR SHOWED 245 MILES TO EMPTY. CAR TOWED TO VOLVO DEALERSHIP AND IT WAS FOUND TANK WAS EMPTY AND FUEL SENSOR WAS NOT FUNCTIONING PROPERLY. PROBLEM WAS SUPPOSEDLY FIXED UNDER WARRANTY. IN MAR, 2012 ON INTERSTATE IN DRIVING RAIN CAR STALLED AGAIN. I WAS ABLE TO GET TO SHOULDER BEFORE COMPLETE STOPPAGE. FUEL INDICATOR S... Read more
Incident date: Feb 1, 2013
VEHICLE STARTED TO UNCONTROLLABLY HARD-SHIFT AND JERK UPON DECELERATION. ACCORDING TO VOLVO DEALER TRANSMISSION NEEDS TO BE REPLACED EVEN THOUGH CAR HAS UNDER 100K MILES.
Incident date: Dec 3, 2012
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE SYSTEMS FAILURE OF ENGINE, LIGHTING, WIPERS, INTERIOR LIGHTING (DASH), BRAKE FAILURE MESSAGE AND SRS AIRBAG SERVICE WARNINGS. THIS HAS BEGUN TO HAPPEN REPEATEDLY. THIS PROBLEM APPEARS TO BE THE SAME THAT MANY OTHER XC90 OWNERS HAVE BEEN EXPERIENCING. *JB
Incident date: Dec 3, 2012
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE SYSTEMS FAILURE OF ENGINE, LIGHTING, WIPERS, INTERIOR LIGHTING (DASH), BRAKE FAILURE MESSAGE AND SRS AIRBAG SERVICE WARNINGS. THIS HAS BEGUN TO HAPPEN REPEATEDLY. THIS PROBLEM APPEARS TO BE THE SAME THAT MANY OTHER XC90 OWNERS HAVE BEEN EXPERIENCING. *JB
Incident date: Dec 3, 2012
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE SYSTEMS FAILURE OF ENGINE, LIGHTING, WIPERS, INTERIOR LIGHTING (DASH), BRAKE FAILURE MESSAGE AND SRS AIRBAG SERVICE WARNINGS. THIS HAS BEGUN TO HAPPEN REPEATEDLY. THIS PROBLEM APPEARS TO BE THE SAME THAT MANY OTHER XC90 OWNERS HAVE BEEN EXPERIENCING. *JB
Incident date: Aug 16, 2013
TL*THE CONTACT OWNS A 2001 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SMOKE EMERGED FROM THE PASSENGER'S SIDE COMPARTMENT AND THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT CONTAINED THE FIRE AND THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A FIRE REPORT WAS FILED AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INSPECTED. THE VIN WAS NOT AVAILABLE. TH... Read more
Fire
Incident date: Sep 1, 2013
TRANSMISSION SHIFTS WITH A CLUNK INTO 2ND AND 3RD GEARS AS WELL AS INTO FIRST. HESITANT TO SHIFT INTO FIRST GEAR WHEN MOVING FROM A STOP. TRANSMISSION NOT SAFE!!!!
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2006 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PUMP AND PUMP ELECTRONIC MODULE (PEM) NEEDED TO BE REPAIRED. THE DEALER ALSO INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V033000 (FUEL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACT... Read more
Incident date: Aug 25, 2013
WHILE DRIVING 70 MPH ON I-5 WE HEARD A LOUD THUMP IN THE ENGINE COMPARTMENT AND WE SUDDENLY WENT TO ABOUT 25 MPH ALL OF OUR ELECTRONIC SYSTEMS SHUT DOWN, THERE WAS AN EXTREMELY LOUD GRINDING SOUND FOR APPROX. 2-3 SECONDS. NOW I THINK MY TRANSMISSION IS DAMAGED AND THE ELECTRONICS SYSTEM SHUTS DOWN PRETTY FREQUENTLY. I AM TOTALLY DISAPPOINTED TO READ THAT THIS HAS HAPPENED TO NUMEROUS OTHER FAMILIE... Read more
Incident date: Aug 25, 2013
WHILE DRIVING 70 MPH ON I-5 WE HEARD A LOUD THUMP IN THE ENGINE COMPARTMENT AND WE SUDDENLY WENT TO ABOUT 25 MPH ALL OF OUR ELECTRONIC SYSTEMS SHUT DOWN, THERE WAS AN EXTREMELY LOUD GRINDING SOUND FOR APPROX. 2-3 SECONDS. NOW I THINK MY TRANSMISSION IS DAMAGED AND THE ELECTRONICS SYSTEM SHUTS DOWN PRETTY FREQUENTLY. I AM TOTALLY DISAPPOINTED TO READ THAT THIS HAS HAPPENED TO NUMEROUS OTHER FAMILIE... Read more
Incident date: Jun 30, 2013
FOR ABOUT 2 MONTHS NOW I HAVE BEEN SMELLING LOUD ODORS OF GAS/FUEL INSIDE THE CAR COMING FROM THE LEFT SIDE OF MY 2004 VOLVO XC90. THE SMELL IS BECOMING UNBEARABLE CAUSING HEADACHES. I HAD MY HUSBAND LOOK UNDER MY CAR TO SEE IF THERE WAS AN OBVIOUS LEAK. HE NOTICED THAT THE SIDE OF THE FUEL TANK WAS WET, HE WIPED THE TANK OFF MAKING IT DRY DROVE THE CAR AROUND A COUPLE BLOCKS PARKED IT & CHECKED U... Read more
Incident date: Aug 1, 2012
THIS 2008 VOLVO S80 HAS ALREADY HAD THE COOLING FAN CONTROL MODULE REPLACED THROUGH A RECALL.THE COOLING FAN STOPPED WORKING AGAIN CAUSING MY CAR TO OVERHEAT AND AIR CONDITIONER TO STOP WORKING. I CALLED CORPORATE AND THEY SAID THAT THEY ARE NOT RESPONSIBLE EVEN THOUGH IT IS THE SAME EXACT THING THAT WAS RECALLED (DUE TO THE RISK TO MOTOR VEHICLE SAFETY.) THEY CLAIM THAT ONCE THE RECALL REPAIR IS ... Read more
Incident date: Aug 23, 2013
TL* THE CONTACT OWNS A 2008 VOLVO XC90. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE FRONT SEAT BELT BUCKLES WERE DEFECTIVE. THE SEAT BELTS HAD TO BE RELEASED FROM THE BUCKLE WITH ABNORMAL FORCE. THE SEAT BELTS BUCKLES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Incident date: Nov 20, 2012
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE BRAKE LIGHTS FAILED TO FUNCTION WHILE DECELERATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V051000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 155,000.
Incident date: Jul 2, 2013
TL* THE CONTACT OWNS A 2004 VOLVO V70. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V226000 (... Read more
Incident date: Aug 13, 2013
I OWN A 2005 V8 XC90. LIKE SO MANY OTHERS I AM A RECENT MEMBER TO THE CB FAILURE CLUB. YEP. IT'S A CLUB. THE COUNTER BALANCE SHAFT FAILURE CLUB. THIS IS A DESIGN DEFECT THAT VOLVO IS AWARE OF AND DOES NOTHING TO REMEDY THE POOR SAPS WHO OWN A 2005 WITH THE FIRST 6883 ENGINES PRODUCED BY YAMAHA FOR VOLVO. AFTER 6883 VOLVO MADE CHANGES TO THE DESIGN OF THE COUNTER BALANCE SHAFT, BY DRILLING A ... Read more
Incident date: Aug 8, 2013
TL* THE CONTACT OWNS A 2001 VOLVO S50. THE CONTACT STATED THAT BEFORE ENTERING THE VEHICLE, HE NOTICED A FLUID LEAKING FROM UNDER THE VEHICLE AND A GASOLINE SMELL ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL TANK HAD A LEAK. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Incident date: Feb 26, 2013
CHECK ENGINE LIGHT CAME ON AND CAR LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS. IT WOULD NOT ACCELERATE AND DISPLAYED THE MESSAGE "REDUCED ENGINE PERFORMANCE". DEALER INDICATED IT WAS A CRACKED INTERCOOLER HOSE AND THAT CAUSED THE ISSUE. IT WAS REPLACE AND AFTER ABOUT TWO MONTHS THE SAME SYMPTOMS HAPPENED. IT WAS THEN DIAGNOSED AS A BAD ELECTRONIC THROTTLE BODY. THAT WAS REPLACED AND THE SAME SYMPT... Read more
Incident date: Feb 26, 2013
CHECK ENGINE LIGHT CAME ON AND CAR LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS. IT WOULD NOT ACCELERATE AND DISPLAYED THE MESSAGE "REDUCED ENGINE PERFORMANCE". DEALER INDICATED IT WAS A CRACKED INTERCOOLER HOSE AND THAT CAUSED THE ISSUE. IT WAS REPLACE AND AFTER ABOUT TWO MONTHS THE SAME SYMPTOMS HAPPENED. IT WAS THEN DIAGNOSED AS A BAD ELECTRONIC THROTTLE BODY. THAT WAS REPLACED AND THE SAME SYMPT... Read more
Incident date: Feb 26, 2013
CHECK ENGINE LIGHT CAME ON AND CAR LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS. IT WOULD NOT ACCELERATE AND DISPLAYED THE MESSAGE "REDUCED ENGINE PERFORMANCE". DEALER INDICATED IT WAS A CRACKED INTERCOOLER HOSE AND THAT CAUSED THE ISSUE. IT WAS REPLACE AND AFTER ABOUT TWO MONTHS THE SAME SYMPTOMS HAPPENED. IT WAS THEN DIAGNOSED AS A BAD ELECTRONIC THROTTLE BODY. THAT WAS REPLACED AND THE SAME SYMPT... Read more
Incident date: Aug 1, 2013
SUBMISSION FROM RE RIGHT FRONT COIL SPRING BROKEN *TGW THE CONSUMER STATED WHILE DRIVING HE HEARD A BANGING AND RATTLE NOISE COMING FROM THE RIGHT SIDE OF THE VEHICLE.