Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 21, 2014
I HAD MY CAR IN FOR SERVICE AT MY LOCAL VOLVO REPAIR SHOP AND ONE OF THE ITEMS I HAD THEM INVESTIGATE WAS A FUEL SMELL. THEY TOLD ME THEY FOUND A CRACK AT FUEL PUMP SENDER RH SIDE. THEY MENTIONED THAT THEY THOUGHT THERE WAS A RECALL FOR THIS SINCE THEY HAVE SEEN IT SEVERAL TIMES BEFORE AND THAT I SHOULD CONTACT MY VOLVO DEALER. I JUST LOOKED ONLINE AND FOUND WHAT THEY WERE TALKING ABOUT BUT IT ... Read more
Incident date: Feb 28, 2014
FAILURE TO NOTIFY OWNERS OF A POTENTIALLY DEADLY, KNOWN DEFECTIVE PART THAT RESULTS IN MASSIVE CORROSION OF ELECTRONICS AND CEM CAUSING ENGINE TO QUIT WORKING. ELECTRONICS BEGAN TO QUIT WORKING WHILE TRAVELING. WE TOOK THE CAR INTO A DEALERSHIP SERVICE GARAGE AND TURNED THE IGNITION OFF. THEY WERE UNABLE TO START THE ENGINE, AND COULD NOT FIND THE PROBLEM. THEY CALLED VOLVO WHO TOLD THEM THE V5... Read more
Incident date: Feb 28, 2014
FAILURE TO NOTIFY OWNERS OF A POTENTIALLY DEADLY, KNOWN DEFECTIVE PART THAT RESULTS IN MASSIVE CORROSION OF ELECTRONICS AND CEM CAUSING ENGINE TO QUIT WORKING. ELECTRONICS BEGAN TO QUIT WORKING WHILE TRAVELING. WE TOOK THE CAR INTO A DEALERSHIP SERVICE GARAGE AND TURNED THE IGNITION OFF. THEY WERE UNABLE TO START THE ENGINE, AND COULD NOT FIND THE PROBLEM. THEY CALLED VOLVO WHO TOLD THEM THE V5... Read more
Incident date: Mar 19, 2014
TL* THE CONTACT OPERATATED A 2012 VOLVO TRACTOR FOR JORDAN CARRIERS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE FUEL INJECTOR CAUSED THE TRUCK TO SHAKE VIGOROUSLY. THE SHAKING WOULD STOP WHEN VEHICLE WAS TRAVELING AT A SPEED OF 35 MPH OR BELOW. THIS FAILURE CONTINUOUSLY OCCURRED. THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS N... Read more
Incident date: Jul 1, 2012
TIRE PRESSURE MONITORING SYSTEM (TPMS) FAILURE WHICH ALMOST RESULTED IN A CRASH AT HIGH SPEED. TPMS AIR STEM BROKE WHILE DRIVING. THE TPMS THEN FELL INTO THE TIRE, LEAVING THE AIR STEM HOLE WIDE OPEN, WHICH RESULTED IN RAPID DEFLATION OF THE TIRE. OPERATOR OF THE VEHICLE WAS ABLE TO BARELY KEEP CONTROL OF THE VEHICLE AND BRING IT SAFELY TO A STOP; TIRE WAS COMPLETELY DESTROYED - NOTHING BUT THE... Read more
Incident date: Jul 1, 2012
TIRE PRESSURE MONITORING SYSTEM (TPMS) FAILURE WHICH ALMOST RESULTED IN A CRASH AT HIGH SPEED. TPMS AIR STEM BROKE WHILE DRIVING. THE TPMS THEN FELL INTO THE TIRE, LEAVING THE AIR STEM HOLE WIDE OPEN, WHICH RESULTED IN RAPID DEFLATION OF THE TIRE. OPERATOR OF THE VEHICLE WAS ABLE TO BARELY KEEP CONTROL OF THE VEHICLE AND BRING IT SAFELY TO A STOP; TIRE WAS COMPLETELY DESTROYED - NOTHING BUT THE... Read more
Incident date: Mar 15, 2014
WAS STARTING TO ACCELERATE AFTER A RED TRAFFIC LIGHT WHEN THE ENGINE SUDDENLY DIED AND CAR STOPPED RIGHT IN THE MIDDLE OF TRAFFIC. CAR WOULD NOT START AGAIN. BATTERY WAS GOOD, STARTED WORKED GOOD BUT IT SOUNDED LIKE NO GAS WAS GETTING TO THE ENGINE. BEING STUCK IN THE MIDDLE OF TRAFFIC, I WAS PUSHED BY THE CAR BEHIND ME TO A SAFE LOCATION OUT OF TRAFFIC. TOWED CAR TO SHOP AND STILL INVESTIGATING T... Read more
Incident date: Mar 15, 2014
WAS STARTING TO ACCELERATE AFTER A RED TRAFFIC LIGHT WHEN THE ENGINE SUDDENLY DIED AND CAR STOPPED RIGHT IN THE MIDDLE OF TRAFFIC. CAR WOULD NOT START AGAIN. BATTERY WAS GOOD, STARTED WORKED GOOD BUT IT SOUNDED LIKE NO GAS WAS GETTING TO THE ENGINE. BEING STUCK IN THE MIDDLE OF TRAFFIC, I WAS PUSHED BY THE CAR BEHIND ME TO A SAFE LOCATION OUT OF TRAFFIC. TOWED CAR TO SHOP AND STILL INVESTIGATING T... Read more
Incident date: Mar 17, 2014
THE TURN SIGNAL IS SOMEHOW NOT CONNECTED PROPERLY TO THE VEHICLE. EVERY TIME THE DRIVER USES THE TURN SIGNAL, THE BRIGHTS TO THE CAR GO ON. THIS IS VERY DANGEROUS AT NIGHT ESPECIALLY, AS THE DRIVER FLASHES BRIGHTS TO OTHER DRIVERS AS THE TURN SIGNAL GOES ON WITH THE BRIGHTS TO THE CAR. TRIED TO FIX THE ISSUE ONCE, AND THE SAME ISSUE HAPPENED AGAIN ABOUT TWO YEARS LATER. WILL FIX THE PART AGAIN. *... Read more
Incident date: Mar 15, 2014
MY DAUGHTER WAS SITTING IN THE BACK SEAT OF THE CAR AND WHEN WE STOPPED TO GET OUT HER DOOR WOULD NOT OPEN. I THOUGHT MAYBE THE CHILD SAFETY LOCK WAS LOCKED SO I WENT ON THE INTERNET TO FIND A REASON FOR THE DOOR NOT ABLE TO OPEN FROM THE INSIDE BUT WOULD OPEN FROM THE OUTSIDE. WHILE RESEARCHING WHAT THE PROBLEM IS I HAVE NOTICED MANY OTHER PEOPLE HAVING THE VERY SAME PROBLEM I AM HAVING. THE SAFE... Read more
Incident date: Mar 15, 2014
MY DAUGHTER WAS SITTING IN THE BACK SEAT OF THE CAR AND WHEN WE STOPPED TO GET OUT HER DOOR WOULD NOT OPEN. I THOUGHT MAYBE THE CHILD SAFETY LOCK WAS LOCKED SO I WENT ON THE INTERNET TO FIND A REASON FOR THE DOOR NOT ABLE TO OPEN FROM THE INSIDE BUT WOULD OPEN FROM THE OUTSIDE. WHILE RESEARCHING WHAT THE PROBLEM IS I HAVE NOTICED MANY OTHER PEOPLE HAVING THE VERY SAME PROBLEM I AM HAVING. THE SAFE... Read more
Incident date: Mar 10, 2014
FUEL LEAKING FROM TOP OF GAS TANK. *TR
Incident date: Mar 5, 2014
WHILE DRIVING MY 2014 VOLVO XC60, I STOPPED AT A RED LIGHT AND STARTED TO FEEL A VIBRATION IN THE CAR. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE ACCELERATOR AND A WARNING CAME UP THAT I NEEDED TO EITHER SLOW DOWN OR DOWN SHIFT. I BEGAN TO MOVE TO THE RIGHT LANE AND THEN MY CAR STOPPED. AFTER RECEIVING A TOW TO THE DEALER, I WAS TOLD THAT IT WAS A SOFTWARE PROBLEM THAT CAUSED MY CAR TO NOT D... Read more
Incident date: Mar 5, 2014
WHILE DRIVING MY 2014 VOLVO XC60, I STOPPED AT A RED LIGHT AND STARTED TO FEEL A VIBRATION IN THE CAR. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE ACCELERATOR AND A WARNING CAME UP THAT I NEEDED TO EITHER SLOW DOWN OR DOWN SHIFT. I BEGAN TO MOVE TO THE RIGHT LANE AND THEN MY CAR STOPPED. AFTER RECEIVING A TOW TO THE DEALER, I WAS TOLD THAT IT WAS A SOFTWARE PROBLEM THAT CAUSED MY CAR TO NOT D... Read more
Incident date: Feb 5, 2014
TRAVELING IN TOWN AT APPR. 45 MPH. CAR WENT INTO LIMP MODE, ETM CHECK LIGHT CAME ON. *TR
Incident date: Feb 5, 2014
TRAVELING IN TOWN AT APPR. 45 MPH. CAR WENT INTO LIMP MODE, ETM CHECK LIGHT CAME ON. *TR
Incident date: Mar 10, 2014
WHILE DRIVING, CAR STOPPED ACCELERATING AND URGENT TRANSMISSION REQUIRED LIGHT CAME ON. TOOK IT TO DEALERSHIP TODAY AND WAS TOLD A NEW TRANSMISSION IS NEEDED; TOTAL COST $6800. I KNOW THIS YEAR AND MODEL VEHICLE HAS HAD SEVERAL ISSUES WITH TRANSMISSION. WHEN I CALLED VOLVO, THEY SAID NOTHING COULD BE DONE. *TR
Incident date: Dec 2, 2013
THE IGNITION TURNS TO THE ACCESSORY POSITION IF THE KEY IS BUMPED, WHILE THE VEHICLE IS IN GEAR. THE VEHICLE LOSES POWER STEERING AND POWER BRAKES. THIS HAS HAPPENED TWICE IN THE LAST YEAR. *TR
Incident date: Jan 31, 2014
SOME MODELS HAD A RECALL NOTICE FOR A CRACKED LEAKING FUEL PUMP (PE09039). THIS EXACT THING HAPPENED TO OUR CAR. VOLVO REFUSES TO COVER THE VEHICLE UNDER THE RECALL BECAUSE IT WAS NOT SOLD IN ONE OF THE STATES LISTED. THE PROBLEM IS EXACTLY AS DESCRIBED IN THE RECALL. THIS DOESN'T SEEM RIGHT AS IT THE SAME SAFETY ISSUE. PLEASE LET ME KNOW IF THERE IS ANY FURTHER ACTION THAT CAN BE TAKEN. *TR
Incident date: Mar 3, 2014
THE WEST COAST MIRRORS DON'T EXTEND FAR ENOUGH FROM THE SIDES OF THE TRUCK. A DRIVER CAN'T ADJUST THESE MIRROR ARMS TO SUFFICIENTLY OBSERVE TRAFFIC IN THE LANE IMMEDIATELY BEHIND THE TRUCK. I HAVE OVER 45 YRS EXPERIENCE & KNOW HOW TO PROPERLY ADJUST MIRRORS. IF ADJUSTED TO OBSERVE FAR ENOUGH BACK IN THE ADJACENT LANE, 1/2 THE MIRROR SPACE IS THE NOSE OF THE TRAILER AND SIDE OF THE CAB. AT THIS POS... Read more
Incident date: Mar 3, 2014
THERE IS FABRIC COVER TO COVER UP AN OVERHEAD WINDOW TOWARDS THE TOP INTERIOR OF CAB COMPARTMENT. IT IS ONLY HELD IN PLACE BY A SMALL SUCTION CUP. NUMEROUS TIMES THIS HAS FALLEN ON ME WHILE I'M DRIVING. I HAVE TRIED TAPING IT AND EVEN THE TAPE WON'T STICK BECAUSE OF THE HEAT/COLD FROM THE WINDOW. AT THE WRONG MOMENT A DRIVER WILL HAVE THIS FALLING AND INTERFERING WITH HIS CONTROL OF THE VEHICLE! ... Read more
Incident date: Jan 31, 2014
NO SPARE TIRES IN NEW CARS PUTS US CONSUMERS IN DANGER YOU SHOULD BE AS DEEPLY CONCERNED, AS I AM, OF THE GROWING TREND AMONG CAR MANUFACTURERS TO LEAVE OUT SPARE TIRES. IN FACT THEY DON'T EVEN HAVE SPACE TO CARRY THEM. *TR DISCOUNTING THE QUESTIONABLE BENEFIT TO THEIR BOTTOM LINE THIS IS A TREND THAT PUTS US DRIVERS IN CONSIDERABLE DANGER. IT ALSO LEAVES THE US CONSUMER AT THE MERCY OF TOW TRU... Read more
Incident date: Jan 31, 2014
NO SPARE TIRES IN NEW CARS PUTS US CONSUMERS IN DANGER YOU SHOULD BE AS DEEPLY CONCERNED, AS I AM, OF THE GROWING TREND AMONG CAR MANUFACTURERS TO LEAVE OUT SPARE TIRES. IN FACT THEY DON'T EVEN HAVE SPACE TO CARRY THEM. *TR DISCOUNTING THE QUESTIONABLE BENEFIT TO THEIR BOTTOM LINE THIS IS A TREND THAT PUTS US DRIVERS IN CONSIDERABLE DANGER. IT ALSO LEAVES THE US CONSUMER AT THE MERCY OF TOW TRU... Read more
Incident date: Feb 21, 2014
TRAVELING NORTH ON 495 IN MASSACHUSETTS ON MY WAY HOME FROM WORK AT APPROXIMATELY 70 MPH IN HEAVY TRAFFIC, MY CAR STARTED LOSING SPEED. I PUSHED HARDER ON THE GAS PEDAL, BUT IT KEPT SLOWING DOWN. I IMMEDIATELY TURNED MY BLINKER ON AND PULLED TO THE SLOW LANE, THINKING I MAY BE ABLE TO GET OFF THE HIGHWAY AT THE NEXT EXIT. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD ALMOST INTO THE BREAKDOWN LANE... Read more
Incident date: Feb 21, 2014
TRAVELING NORTH ON 495 IN MASSACHUSETTS ON MY WAY HOME FROM WORK AT APPROXIMATELY 70 MPH IN HEAVY TRAFFIC, MY CAR STARTED LOSING SPEED. I PUSHED HARDER ON THE GAS PEDAL, BUT IT KEPT SLOWING DOWN. I IMMEDIATELY TURNED MY BLINKER ON AND PULLED TO THE SLOW LANE, THINKING I MAY BE ABLE TO GET OFF THE HIGHWAY AT THE NEXT EXIT. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD ALMOST INTO THE BREAKDOWN LANE... Read more
Incident date: Oct 22, 2013
MY WIFE WAS DRIVING HOME FROM A GROCERY STORE 3 MILES AWAY. A QUARTER MILE FROM THE HOUSE SHE NOTICED A BURNING SMELL. SHE THOUGHT IT WAS FROM THE OUTSIDE SINCE BRUSH FIRES ARE COMMON AROUND SOUTH FL. SHE PARKED ONTO OUR DRIVEWAY AND NOTICED SMOKE RISING FROM AROUND THE HOOD. SHE TOOK THE KEY OFF OF THE IGNITION AND THE ENGINE KEPT RUNNING. SHE CALLED THE FIRE DEPARTMENT WHILE A NEIGHBOR HELPED AN... Read more
Fire
Incident date: Aug 1, 2013
CAR STALLED (2 TIMES ) WHILE DRIVING IT. COULD NOT STEER OR OPERATE ANY PART OF THE CAR. ONCE I ALMOST GOT REAR ENDED MY A TRUCK ON A HIGHWAY. MY VOLVO DEALER'S SERVICE DEPARTMENT COULD NOT FIGURE OUT THE PROBLEM. (I RECENTLY READ ABOUT THE GM IGNITION PROBLEMS AND THAT SOUNDS EXACTLY LIKE WHAT WAS HAPPENING WITH THIS CAR). *TR
Incident date: Oct 15, 2013
I BEGAN TO NOTICE A FUEL SMELL AND DRIP MARKS UNDER THE VEHICLE AFTER PARKING THE VEHICLE IN THE GARAGE IN THE EVENING. UPON INVESTIGATION, I NOTED FUEL DRIPS ON THE UNDERBODY OF THE VEHICLE IN AN AREA SLIGHTLY IN FRONT OF THE FUEL TANK AND A DEVELOPING FUEL PUDDLE IMMEDIATELY UNDER THE VEHICLE. FOLLOWING AN INSPECTION AT THE VOLVO DEALER, IT WAS DETERMINED THAT THE ELECTRIC FUEL PUMP WAS LEAKING ... Read more
Incident date: Sep 18, 2008
TL- THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 45,000. RK
Incident date: Feb 25, 2013
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE THROUGH THE SUN ROOF. THE WATER CAUSED DAMAGED TO THE HEADLINER AND FLOORBOARD CARPET. THE FAILURE ALSO CAUSED THE SEATS TO MOVE INDEPENDENTLY AND A GROWTH OF MOLD AND MILDEW INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WERE SEVERAL WATER BUGS AND OTHER TYPES OF INSECTS INFESTING THE VEHICLE D... Read more
1 injured
Incident date: Feb 25, 2013
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE THROUGH THE SUN ROOF. THE WATER CAUSED DAMAGED TO THE HEADLINER AND FLOORBOARD CARPET. THE FAILURE ALSO CAUSED THE SEATS TO MOVE INDEPENDENTLY AND A GROWTH OF MOLD AND MILDEW INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WERE SEVERAL WATER BUGS AND OTHER TYPES OF INSECTS INFESTING THE VEHICLE D... Read more
1 injured
Incident date: Feb 25, 2014
WHILE DRIVING THE LOW TIRE PRESS WARNING CAME ON AFTER PULLING INTO SERVICE STATION, APPROX 2 BLOCKS PRESSURE IN TIRE WAS 25# WHEN ATTEMPTING TO ADD AIR THE VALVE STEM END FELL OFF EXPOSING THE SHRADER VALVE. AFTER TAKING TO DEALER THEY REPLACED TIRE PRESS MONITOR MODULE UNDER WARRANTY. AAPPROX 6 MONTHS EARLIER I HAD A LOW AIR PRESS WARNING ON A DIFFERENT WHEEL AND AFTER DRIVING ABOUT 1/4 MILE HOM... Read more
Incident date: Feb 25, 2014
WHILE DRIVING THE LOW TIRE PRESS WARNING CAME ON AFTER PULLING INTO SERVICE STATION, APPROX 2 BLOCKS PRESSURE IN TIRE WAS 25# WHEN ATTEMPTING TO ADD AIR THE VALVE STEM END FELL OFF EXPOSING THE SHRADER VALVE. AFTER TAKING TO DEALER THEY REPLACED TIRE PRESS MONITOR MODULE UNDER WARRANTY. AAPPROX 6 MONTHS EARLIER I HAD A LOW AIR PRESS WARNING ON A DIFFERENT WHEEL AND AFTER DRIVING ABOUT 1/4 MILE HOM... Read more
Incident date: Feb 23, 2014
CAR CUT OUT AND STALLED WHILE DRIVING ON A BUSY HIGHWAY. THE CAR HAD MORE THAN A QUARTER TANK OF FUEL AT THE TIME. THIS HAS HAPPENED ON MORE THAN ONE OCCASION SINCE I PURCHASED THE CAR EARLY FEBRUARY 2014. THIS IS NOT SAFE AND THERE IS A HIGH POTENTIAL FOR AN ACCIDENT. I HAVE READ OTHER VOLVO S60'S FROM OTHER YEARS WERE RECALLED FOR THE SAME ISSUE IN RELATION TO FUEL SYSTEM. WHY WAS THIS YEAR NOT ... Read more
Incident date: Feb 14, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED, WHILE DRIVING APPROXIMATELY 60 MPH SHE SMELLED A STRONG ODOR IN THE REAR OF THE VEHICLE AS SHE STOPPED DRIVING. SHE DROVE THE VEHICLE LESS THAN 5 MILES TO AN INDEPENDENT MECHANIC WHO THAT THERE WAS A CRACK IN THE FUEL PUMP HOUSING FLANGE. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HER VIN SHOU... Read more
Incident date: Feb 18, 2014
TL* THE CONTACT OWNS A 2013 VOLVO 670 (N/A). THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE TACHOMETER AND SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
Incident date: Feb 7, 2014
I WAS TRAVELING BETWEEN 30 - 40 MPH IN MY 2013 VOLVO S60 WHEN I STRUCK AN SUV FROM BEHIND. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED, EVEN THOUGH IT WAS A DIRECT REAR END COLLISION. AFTER THE COLLISION MY INSTRUMENT PANEL DISPLAYED THE WARNING MESSAGE 'SRS AIRBAG SERVICE URGENT'. MY VOLVO S60 IS EQUIPPED WITH THE STANDARD CITY SAFETY AUTO BRAKING SYSTEM, WHICH DID NOT ENGAGE AT ANY POINT TO AVOID... Read more
Crash
Incident date: Dec 12, 2013
I BOUGHT THIS CAR AT 12/12/2013 WHEN I TEST DROVE THE CAR THE DEALER HAD THE RADIO ON AND I NEVER SUSPECTED ANY NOISE AT THE TIME.AFTER I BOUGHT THE CAR I KEPT HEARING THIS KNOCKING NOISE AT FIRST I THOUGHT IS WAS THE SKI RACK MAKING THE NOISE THEN WHEN MY HUSBAND DROVE IT HE SAID IT WAS COMING FROM THE TIRES SO I TOOK THE CAR TO MY MECHANIC AND HE CHECK IT A OUT AND FOUND MULTIPLE PROBLEMS THE SU... Read more
Incident date: Dec 12, 2013
I BOUGHT THIS CAR AT 12/12/2013 WHEN I TEST DROVE THE CAR THE DEALER HAD THE RADIO ON AND I NEVER SUSPECTED ANY NOISE AT THE TIME.AFTER I BOUGHT THE CAR I KEPT HEARING THIS KNOCKING NOISE AT FIRST I THOUGHT IS WAS THE SKI RACK MAKING THE NOISE THEN WHEN MY HUSBAND DROVE IT HE SAID IT WAS COMING FROM THE TIRES SO I TOOK THE CAR TO MY MECHANIC AND HE CHECK IT A OUT AND FOUND MULTIPLE PROBLEMS THE SU... Read more
Incident date: Dec 12, 2013
I BOUGHT THIS CAR AT 12/12/2013 WHEN I TEST DROVE THE CAR THE DEALER HAD THE RADIO ON AND I NEVER SUSPECTED ANY NOISE AT THE TIME.AFTER I BOUGHT THE CAR I KEPT HEARING THIS KNOCKING NOISE AT FIRST I THOUGHT IS WAS THE SKI RACK MAKING THE NOISE THEN WHEN MY HUSBAND DROVE IT HE SAID IT WAS COMING FROM THE TIRES SO I TOOK THE CAR TO MY MECHANIC AND HE CHECK IT A OUT AND FOUND MULTIPLE PROBLEMS THE SU... Read more
Incident date: Jan 15, 2014
THE MOTOR FAILED ON MY 2005 VOLVO XC90 AS A RESULT OF THE COUNTERBALANCE SHAFT BEARINGS FAILING DUE TO MOISTURE IN THE MOTOR. I WAS NOT AWARE THIS MOTOR WAS SUBJECT TO FAILURE AT LESS THAN OR EVEN AROUND 100K MILES. VOLVO DEALERSHIP SAID THIS WAS THE CAUSE OF THE MOTOR FAILURE AND THEY SAID THERE WAS NO RECALL DONE. AFTER THIS HAPPENED I WENT TO SOME VOLVO WEBSITES(SWEDESPEED) ONLY TO FIND THIS SA... Read more
Incident date: Jan 29, 2013
WHILE DRIVING ON INTERSTATE 85 TRUCK STARTED MAKING NOISE AND COOLANT LIGHT CAME ON. AFTER OPENING HOOD NOTICE FAN DISLODGED AND COOLANT COMPLETELY GONE FROM RADIATOR. CALLED A REPAIR SHOP WHO DIAGNOSED THE FAN HUB BEARING HAD FAILED CAUSING THE FAN TO BREAK THEN CAUSING A CHAIN REACTION OF OTHER PARTS SUCH AS PENETRATING A HOLE IN RADIATOR AND POSSIBLY TURBO AIR TUBES AND OTHER MINOR HOSES AND B... Read more
Incident date: Jan 29, 2013
WHILE DRIVING ON INTERSTATE 85 TRUCK STARTED MAKING NOISE AND COOLANT LIGHT CAME ON. AFTER OPENING HOOD NOTICE FAN DISLODGED AND COOLANT COMPLETELY GONE FROM RADIATOR. CALLED A REPAIR SHOP WHO DIAGNOSED THE FAN HUB BEARING HAD FAILED CAUSING THE FAN TO BREAK THEN CAUSING A CHAIN REACTION OF OTHER PARTS SUCH AS PENETRATING A HOLE IN RADIATOR AND POSSIBLY TURBO AIR TUBES AND OTHER MINOR HOSES AND B... Read more
Incident date: Feb 3, 2014
THIS CAR HAS BEEN A CONSTANT PROBLEM - I AM THE ORIGINAL OWNER AND THE COST TO REPAIR IS EXTREMELY HIGH.. I AM A RECENT WIDOW AND A SINGLE MOTHER OF 3 CHILDREN ON A FIXED INCOME... I AM SO TIRED OF THIS CAR BEING SO UNRELIABLE AND THE REPAIR COSTS ARE BANKRUPTING ME. I HAVE NO WHERE TO TURN THIS CAR HAS BEEN A LEMON FROM DAY ONE AND THE MANUFACTURER AND DEALER COULD CARE LESS. *TR
Incident date: Feb 3, 2014
THIS CAR HAS BEEN A CONSTANT PROBLEM - I AM THE ORIGINAL OWNER AND THE COST TO REPAIR IS EXTREMELY HIGH.. I AM A RECENT WIDOW AND A SINGLE MOTHER OF 3 CHILDREN ON A FIXED INCOME... I AM SO TIRED OF THIS CAR BEING SO UNRELIABLE AND THE REPAIR COSTS ARE BANKRUPTING ME. I HAVE NO WHERE TO TURN THIS CAR HAS BEEN A LEMON FROM DAY ONE AND THE MANUFACTURER AND DEALER COULD CARE LESS. *TR
Incident date: Feb 3, 2014
THIS CAR HAS BEEN A CONSTANT PROBLEM - I AM THE ORIGINAL OWNER AND THE COST TO REPAIR IS EXTREMELY HIGH.. I AM A RECENT WIDOW AND A SINGLE MOTHER OF 3 CHILDREN ON A FIXED INCOME... I AM SO TIRED OF THIS CAR BEING SO UNRELIABLE AND THE REPAIR COSTS ARE BANKRUPTING ME. I HAVE NO WHERE TO TURN THIS CAR HAS BEEN A LEMON FROM DAY ONE AND THE MANUFACTURER AND DEALER COULD CARE LESS. *TR
Incident date: Jan 31, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND BODY GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1... Read more
Incident date: Jan 31, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND BODY GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1... Read more
Incident date: Feb 1, 2014
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT A GASOLINE ODOR WAS PROMINENT AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,489.
Incident date: Dec 4, 2013
VOLVO IS AWARE OF THE BALANCER SHAFT DEFECT THAT CAUSING A VERY PRICEY AND SERIOUS PROBLEM. THE FIX WAS TO DRILL A HOLE BUT NOT TO REPAIR ANY DAMAGE CAUSED BY THE DESIGN FLAW. I WAS INFORMED BY THE VOLVO DEALERSHIP THAT THIS IS A DESIGN FLAW IN THE 2005 CX90 AND THE COST WOULD BE AROUND $4000 TO FIX THE DAMAGE DONE TO THE BALANCE SHAFT BECAUSE OF THE DESIGN FLAW. *TR