Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 13, 2014
FRONT LEFT WHEEL CAME OFF WHEN PULLING INTO GARAGE ONLY HELD ON BY 1 AND 1/2 BOLTS. 4/13/2014 ENGINE STOPPED RUNNING WHILE PULLING INTO TRAFFIC CAR STALLED IN MIDDLE OF THE ROAD. 5/5/2014 DYNAMIC TRACTION CONTROL SYSTEM FAILED AND CAR BECAME UNCONTROLLABLY WOBBLY WHILE DRIVING. 5/5/2014 OTHER NUMEROUS FAILURES INCLUDE: BREAKDOWN OF THE COLLISION AVOIDANCE SYSTEM. CRUISE CONTROL DOE... Read more
Incident date: May 29, 2013
I STARTED THE CAR, PLACED THE CAR IN DRIVE GEAR AND IDLED THROUGH THE PARKING LOT TRAFFIC TO THE INTERSECTION BUT THE CAR WOULD NOT ACCELERATE THROUGH THE INTERSECTION THOUGH THE CONDITION RESTORED AFTER I PULLED OVER AND TURNED OFF THE IGNITION AND RESTARTED IT. THEN THE ACCELERATOR FUNCTIONED NORMALLY.HAD A SEMI TRUCK BEEN COMING ALONG, I WOULD NOT BE HERE TO WRITE YOU THIS LETTER. *TR
Incident date: May 29, 2013
I STARTED THE CAR, PLACED THE CAR IN DRIVE GEAR AND IDLED THROUGH THE PARKING LOT TRAFFIC TO THE INTERSECTION BUT THE CAR WOULD NOT ACCELERATE THROUGH THE INTERSECTION THOUGH THE CONDITION RESTORED AFTER I PULLED OVER AND TURNED OFF THE IGNITION AND RESTARTED IT. THEN THE ACCELERATOR FUNCTIONED NORMALLY.HAD A SEMI TRUCK BEEN COMING ALONG, I WOULD NOT BE HERE TO WRITE YOU THIS LETTER. *TR
Incident date: May 29, 2013
I STARTED THE CAR, PLACED THE CAR IN DRIVE GEAR AND IDLED THROUGH THE PARKING LOT TRAFFIC TO THE INTERSECTION BUT THE CAR WOULD NOT ACCELERATE THROUGH THE INTERSECTION THOUGH THE CONDITION RESTORED AFTER I PULLED OVER AND TURNED OFF THE IGNITION AND RESTARTED IT. THEN THE ACCELERATOR FUNCTIONED NORMALLY.HAD A SEMI TRUCK BEEN COMING ALONG, I WOULD NOT BE HERE TO WRITE YOU THIS LETTER. *TR
Incident date: Feb 25, 2010
THERE IS A VOLVO RECALL 226 (NHTSA CAMPAIGN #10V190000) TO REPLACE AN INCORRECT FMVSS LABEL THAT SHOWS TIRE PRESSURE OF 33 PSI AND TO REPLACE A PAGE IN THE OWNERS MANUAL THAT SHOWS THE PRESSURE SHOULD BE 35 PSI. THE CORRECT PRESSURE IS 36 PSI. THIS IS INFORMATION IS ALSO CONTAINED IN A LETTER FROM VOLVO TO NHTSA DATED 4 MAY 2010 (10V-190 3 PAGES). ACCORDING TO VOLVO, OUR XC70 (MFD 8/09) IS NO... Read more
Incident date: Apr 23, 2014
ON THE APRIL 23, 2014, MY HUSBAND WAS DRIVING AND THE CAR SHOT OUT AT HIGH SPEED HE DIDN'T REALIZE WHAT HAPPENED. ON APRIL 24, 2014, I WAS IN MY DRIVEWAY IN PARK AS I PUT THE CAR IN DRIVE TO SLOWLY ENTER MY GARAGE THE CAR TOOK OFF AT HIGH SPEED TIRES SPUN LEFT TIRE MARKS ON MY PAVEMENT AND I HIT THE BRAKES IN GARAGE NOT TO HIT THE WALL AND LEFT MARKS THERE AS WELL. MY NEIGHBORS WERE RIGHT THERE ... Read more
Incident date: Apr 23, 2014
ON THE APRIL 23, 2014, MY HUSBAND WAS DRIVING AND THE CAR SHOT OUT AT HIGH SPEED HE DIDN'T REALIZE WHAT HAPPENED. ON APRIL 24, 2014, I WAS IN MY DRIVEWAY IN PARK AS I PUT THE CAR IN DRIVE TO SLOWLY ENTER MY GARAGE THE CAR TOOK OFF AT HIGH SPEED TIRES SPUN LEFT TIRE MARKS ON MY PAVEMENT AND I HIT THE BRAKES IN GARAGE NOT TO HIT THE WALL AND LEFT MARKS THERE AS WELL. MY NEIGHBORS WERE RIGHT THERE ... Read more
Incident date: Oct 1, 2013
MY VOLVO V70 HAS BEEN DYING IMMEDIATELY AFTER STARTING THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE OVER THE LAST 6 MONTHS. HAVE HAD TWO TRIPS TO A MECHANIC WHO REPAIRED A FEW PARTS, BUT IT DIDN'T FIX IT. PROBLEM CONTINUES. RECENTLY, WE WERE DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR SPEED DROPPED TO ABOUT 20 MPH AND COULDN'T GO ANY FASTER AND WE HAD TO PULL OVER. THIS IS A MAJOR SAFE... Read more
Incident date: Oct 1, 2013
MY VOLVO V70 HAS BEEN DYING IMMEDIATELY AFTER STARTING THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE OVER THE LAST 6 MONTHS. HAVE HAD TWO TRIPS TO A MECHANIC WHO REPAIRED A FEW PARTS, BUT IT DIDN'T FIX IT. PROBLEM CONTINUES. RECENTLY, WE WERE DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR SPEED DROPPED TO ABOUT 20 MPH AND COULDN'T GO ANY FASTER AND WE HAD TO PULL OVER. THIS IS A MAJOR SAFE... Read more
Incident date: Dec 12, 2013
I HAVE A VOVLO 1999 S70 TURBO I HAVEN'T HAD NO MAJOR PROBLEMS OUT OF IT..JUST NORMAL MAINTENANCE UNTIL LATE DEC I GOT IN MY CAR STARTED IT UP IT STARTED WITH NOW PROBLEM BACK OUT OF MY DRIVEWAY PULLED UP INTO ONGOING TRAFFIC I HAD DROVE THIS CAR ALL WEEK NO SIGNS OF ANY PROBLEM WAS COMING NO LIGHTS FLASHING IN THE CAR PANEL SO JUST KNOW THAT YOU HAVE TO BECAREFUL BECAUSE YOU CAN BE ON THE HIGHWAY ... Read more
Incident date: Dec 12, 2013
I HAVE A VOVLO 1999 S70 TURBO I HAVEN'T HAD NO MAJOR PROBLEMS OUT OF IT..JUST NORMAL MAINTENANCE UNTIL LATE DEC I GOT IN MY CAR STARTED IT UP IT STARTED WITH NOW PROBLEM BACK OUT OF MY DRIVEWAY PULLED UP INTO ONGOING TRAFFIC I HAD DROVE THIS CAR ALL WEEK NO SIGNS OF ANY PROBLEM WAS COMING NO LIGHTS FLASHING IN THE CAR PANEL SO JUST KNOW THAT YOU HAVE TO BECAREFUL BECAUSE YOU CAN BE ON THE HIGHWAY ... Read more
Incident date: Apr 24, 2014
I PURCHASED THE XC90 DAME DAY ONCE LEAVING THE DEALERSHIP THERE WAS NO GAS STOP TO PUT GAS IN CAR ONCE FILLED UP CAR WOULD GET OUT OF PARK WAD STUCK THERE FOR 15 MIN TRIED TO TAKE KEY OUT WOULD NOT ALLOW ME TO CALLED DEALER ONCE THE CAR COULD GET TO DEALER THEY GAVE ME ANSWERS AD I HAVE TO PUMP THE BRAKES AND I SHOULD B.FINE I WAS SCARED BUT HAD TO GET HOME TO MY TOWN WENT TO WORK ON THE 25TH OF A... Read more
Incident date: Apr 24, 2014
I PURCHASED THE XC90 DAME DAY ONCE LEAVING THE DEALERSHIP THERE WAS NO GAS STOP TO PUT GAS IN CAR ONCE FILLED UP CAR WOULD GET OUT OF PARK WAD STUCK THERE FOR 15 MIN TRIED TO TAKE KEY OUT WOULD NOT ALLOW ME TO CALLED DEALER ONCE THE CAR COULD GET TO DEALER THEY GAVE ME ANSWERS AD I HAVE TO PUMP THE BRAKES AND I SHOULD B.FINE I WAS SCARED BUT HAD TO GET HOME TO MY TOWN WENT TO WORK ON THE 25TH OF A... Read more
Incident date: Dec 17, 2013
THE FIRST TIME IT HAPPEN I WAS PULLING OUT OF MY DRIVE WAY. I CAME TO A STOP RIGHT OUTSIDE MY DRIVEWAY WAITING FOR IT TO BE SAFE FOR ME TO PULL OUT IN ON GOING TRAFFIC I PUSH THE GAS PEDAL IT GAVE ME ENOUGH FORCE TO PULL OUT ON THE STREET AS SOON AS I TRY TO GIVE IT MORE PICK UP BUT KINDA IDLE GOT UP TO ABOUT 40 I WOULD SAY BOUT SOON AS I HIT FORTY IT OUT OF NO WHERE IT WOULDN'T LET ME PICK UP OR ... Read more
Incident date: Dec 17, 2013
THE FIRST TIME IT HAPPEN I WAS PULLING OUT OF MY DRIVE WAY. I CAME TO A STOP RIGHT OUTSIDE MY DRIVEWAY WAITING FOR IT TO BE SAFE FOR ME TO PULL OUT IN ON GOING TRAFFIC I PUSH THE GAS PEDAL IT GAVE ME ENOUGH FORCE TO PULL OUT ON THE STREET AS SOON AS I TRY TO GIVE IT MORE PICK UP BUT KINDA IDLE GOT UP TO ABOUT 40 I WOULD SAY BOUT SOON AS I HIT FORTY IT OUT OF NO WHERE IT WOULDN'T LET ME PICK UP OR ... Read more
Incident date: Dec 17, 2013
THE FIRST TIME IT HAPPEN I WAS PULLING OUT OF MY DRIVE WAY. I CAME TO A STOP RIGHT OUTSIDE MY DRIVEWAY WAITING FOR IT TO BE SAFE FOR ME TO PULL OUT IN ON GOING TRAFFIC I PUSH THE GAS PEDAL IT GAVE ME ENOUGH FORCE TO PULL OUT ON THE STREET AS SOON AS I TRY TO GIVE IT MORE PICK UP BUT KINDA IDLE GOT UP TO ABOUT 40 I WOULD SAY BOUT SOON AS I HIT FORTY IT OUT OF NO WHERE IT WOULDN'T LET ME PICK UP OR ... Read more
Incident date: Apr 24, 2014
TL* THE CONTACT OWNS A 2007 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE SUDDENLY STALLED AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Fire
Incident date: Aug 14, 2013
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE MOMENTARILY LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DIAGNOSE A FAILURE HOWEVER, THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000.
Incident date: Mar 19, 2014
A MESSAGE THAT READ "ABS BRAKE SYSTEM NEEDS SERVICE" CAME ON IN MY 2012 VOLVO C30 TUESDAY, MARCH 18. I CALLED THE SERVICE DEPT OF THE DEALERSHIP - HE SAID HE KNEW WHAT IT WAS AND TO BRING IT IN EITHER THURS OR FRI. I CHOSE FRIDAY MORNING. WEDNESDAY ABOUT 3PM AS I WAS DOWNSHIFTING TO SLOW THEN APPLIED MY BRAKES THERE WAS NO BRAKING ACTION. I WAS ABLE TO PULL INTO THE LEFT TURN LANE TO AVOID RUNNING... Read more
Incident date: Apr 18, 2014
ON TWO SEPARATE OCCASIONS, OUR VEHICLE WOULD NOT RESTART AFTER STOPPING FOR GAS. THIS OCCURRED AFTER IT WAS SERVICED AND BATTERY REPLACED A WEEK PRIOR. AAA WAS UNABLE TO JUMP START IT AS WELL, AND VEHICLE HAD TO BE TOWED BACK TO DEALERSHIP FOR REPAIRS. ACCORDING TO THE TWO SEPARATE DEALERSHIPS, THE CENTRAL ELECTRONICS MODULE IS THE CULPRIT, AND NEEDED REPLACING. ACROSS MULTIPLE ONLINE FORUMS, VO... Read more
Incident date: Apr 18, 2014
ON TWO SEPARATE OCCASIONS, OUR VEHICLE WOULD NOT RESTART AFTER STOPPING FOR GAS. THIS OCCURRED AFTER IT WAS SERVICED AND BATTERY REPLACED A WEEK PRIOR. AAA WAS UNABLE TO JUMP START IT AS WELL, AND VEHICLE HAD TO BE TOWED BACK TO DEALERSHIP FOR REPAIRS. ACCORDING TO THE TWO SEPARATE DEALERSHIPS, THE CENTRAL ELECTRONICS MODULE IS THE CULPRIT, AND NEEDED REPLACING. ACROSS MULTIPLE ONLINE FORUMS, VO... Read more
Incident date: Apr 18, 2014
ON TWO SEPARATE OCCASIONS, OUR VEHICLE WOULD NOT RESTART AFTER STOPPING FOR GAS. THIS OCCURRED AFTER IT WAS SERVICED AND BATTERY REPLACED A WEEK PRIOR. AAA WAS UNABLE TO JUMP START IT AS WELL, AND VEHICLE HAD TO BE TOWED BACK TO DEALERSHIP FOR REPAIRS. ACCORDING TO THE TWO SEPARATE DEALERSHIPS, THE CENTRAL ELECTRONICS MODULE IS THE CULPRIT, AND NEEDED REPLACING. ACROSS MULTIPLE ONLINE FORUMS, VO... Read more
Incident date: Apr 21, 2014
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. UPDATED 06/10/14 MA
Incident date: Apr 11, 2014
DURING SWITCHING OFF IGNITION A WARNING LIGHT WAS VISIBLE, ON TURNING ON IGNITION AGAIN MULTIPLE FAULTS REGISTERED ON THE INSTRUMENT CLUSTER.NO ISSUES PRIOR TO THIS FAULT OCCURRED. LIST OF FAULTS NOTICED: 1: SRS WARNING LIGHT (INSTRUMENT CLUSTER NOTIFICATION) 2: ABS FAILURE (INSTRUMENT CLUSTER NOTIFICATION) 3: PASSENGER AIRBAG OFF (INSTRUMENT CLUSTER NOTIFICATION) 4: PASSENGER AIRBAG FAULT-SE... Read more
Incident date: Apr 11, 2014
DURING SWITCHING OFF IGNITION A WARNING LIGHT WAS VISIBLE, ON TURNING ON IGNITION AGAIN MULTIPLE FAULTS REGISTERED ON THE INSTRUMENT CLUSTER.NO ISSUES PRIOR TO THIS FAULT OCCURRED. LIST OF FAULTS NOTICED: 1: SRS WARNING LIGHT (INSTRUMENT CLUSTER NOTIFICATION) 2: ABS FAILURE (INSTRUMENT CLUSTER NOTIFICATION) 3: PASSENGER AIRBAG OFF (INSTRUMENT CLUSTER NOTIFICATION) 4: PASSENGER AIRBAG FAULT-SE... Read more
Incident date: Apr 11, 2014
DURING SWITCHING OFF IGNITION A WARNING LIGHT WAS VISIBLE, ON TURNING ON IGNITION AGAIN MULTIPLE FAULTS REGISTERED ON THE INSTRUMENT CLUSTER.NO ISSUES PRIOR TO THIS FAULT OCCURRED. LIST OF FAULTS NOTICED: 1: SRS WARNING LIGHT (INSTRUMENT CLUSTER NOTIFICATION) 2: ABS FAILURE (INSTRUMENT CLUSTER NOTIFICATION) 3: PASSENGER AIRBAG OFF (INSTRUMENT CLUSTER NOTIFICATION) 4: PASSENGER AIRBAG FAULT-SE... Read more
Incident date: Mar 19, 2014
TL* THE CONTACT OWNS A 2014 VOLVO VNL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO PROPERLY CLEAR THE WINDSHIELD AND REDUCED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124. UPDATED 06/10/14*LJ UPDATED 8/22/2017*CN
Incident date: Dec 15, 2013
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. ALSO, THE DEALER MADE HIM AWARE THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR REPAIRS UNDER RECALL NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE... Read more
Incident date: Mar 17, 2014
COMPLETE INSTRUMENT PANEL FAILURE WHILE DRIVING - NO ABILITY TO LET THE WINDOWS UP OR DOWN, NO SPEEDOMETER VISIBILITY, NO GAS READING . THERE WAS NO ABILITY FOR DEFOGGING WINDOW, NO ABILITY TO TURN ON HEAT OR AIR. THIS IS REALLY DANGEROUS WHEN DRIVING. THE PANEL GOES COMPLETELY BLANK. *JS
Incident date: Oct 9, 2013
AT LEAST 5 TIMES I HAVE HAD THE CAR IN THE VOLVO DEALERSHIP. THE CAR WITHOUT WARNING, POWERS DOWN TO 50%, THE WINDSHIELD WIPERS START UP, ALL THE GAUGES DROP TO ZERO POSITION AND ABS BRAKE MALFUNCTION LIGHTS LIGHT UP. IF YOU PULL OVER AND STOP, THE CAR SHUTS DOWN AND YOU CAN NOT PULL OUT THE KEY. IF I WAIT 15 MINUTES, THE KEY CAN BE TURNED OFF AND YOU CAN RESTART THE CAR. WHILE THE CHECK ENGINE ... Read more
Incident date: Mar 8, 2014
WHEN REVERSING OUT OF OUR GARAGE FIRST THING IN THE MORNING, BRAKES WERE NEARLY INOPERATIVE AND REQUIRED AN ADDITIONAL 10-15 FEET OF STOPPING DISTANCE. UNABLE TO DEPRESS THE BRAKE (HARD BRAKE). I ALMOST RAN INTO A TREE AND HIT MY DOG. DEALER DIAGNOSED AS A FAULTY BRAKE VACUUM PUMP SWITCH AND BRAKE VACUUM. SCARIEST THING I HAVE EVER HAD HAPPEN. LUCKILY, NO ONE WAS HURT AS WE WERE IN A LARGE DR... Read more
Incident date: Apr 9, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LOST ALL ELECTRICAL POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. ELECTRICAL POWER WAS RESTORED AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE... Read more
Incident date: Apr 17, 2009
3 OF THE 4 DOOR LOCK ACTUATORS ON MY CAR HAVE STOPPED WORKING. THIS HAPPENED RIGHT AFTER THE WARRANTY EXPIRED. THE LOCKS WILL NOT LONGER LOCK OR UNLOCK. THIS IS A SAFETY ISSUE. PLEASE LOOK AT REQUIRING VOLVO TO FIX THIS ISSUE. IT IS A KNOW ISSUE DUE TO FAULTY PARTS. *TR
Incident date: Apr 17, 2009
3 OF THE 4 DOOR LOCK ACTUATORS ON MY CAR HAVE STOPPED WORKING. THIS HAPPENED RIGHT AFTER THE WARRANTY EXPIRED. THE LOCKS WILL NOT LONGER LOCK OR UNLOCK. THIS IS A SAFETY ISSUE. PLEASE LOOK AT REQUIRING VOLVO TO FIX THIS ISSUE. IT IS A KNOW ISSUE DUE TO FAULTY PARTS. *TR
Incident date: Mar 20, 2014
WE PURCHASED THIS 2005 VOLVO XC90 USED IN OCTOBER 2011 AND SINCE THAT TIME HAVE HAD TO REPLACE THE HEADLAMP MODULE 3 TIMES. THE LEFT HEADLIGHTS WOULD SOMETIMES WORK AND OTHER TIMES NOT. EACH TIME WE TOOK IT IN FOR DIAGNOSIS, WE WERE TOLD THAT THE HEADLAMP MODULE NEEDED TO BE REPLACE. THIS IS A $460 PART, ONE THAT HAS A LONG HISTORY OF FAILURE. MY WIFE IS AFRAID TO DRIVE THIS VEHICLE AT NIGHT, ... Read more
VOLVO
VOLVO TRUCK
(9999) — UNKNOWN OR OTHER
Apr 7, 2014
Incident date: Apr 1, 2014
VOLVO TRUCK. CONSUMER REQUESTS RECALL INFORMATION. *SMD
Incident date: Apr 2, 2014
FRONT DRIVER SIDE SPRING SNAPPED AND TORE APART THE FRONT DRIVER SIDE TIRE. *TR
Incident date: Jan 21, 2014
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE REAR PASSENGER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE SUN ROOF LINES NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WA... Read more
Incident date: Mar 3, 2014
2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE ... Read more
Incident date: Mar 3, 2014
2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE ... Read more
Incident date: Mar 3, 2014
2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE ... Read more
Incident date: Mar 3, 2014
2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE ... Read more
Incident date: Mar 28, 2014
I ENTERED THE CAR AND ATTEMPTED TO PUT ON THE DRIVER'S SEAT BELT. IT WOULD NOT RELEASE FROM ITS HOUSING (INSIDE THE PANEL ABOVE MY LEFT SHOULDER). IT MADE A STRONG CLICKING NOISE, AS IF IT HAD LOCKED UP. I MADE NUMEROUS OTHER ATTEMPTS TO PUT ON MY SEAT BELT, WITH THE ENGINE TURNED ON, TURNED OFF, CAR IN PARK, CAR IN DRIVE, CAR MOVING. NO CHANGE. I FEEL THIS IS A SERIOUS SAFETY ISSUE. WHEN I... Read more
Incident date: Mar 19, 2014
WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY... Read more
Incident date: Mar 19, 2014
WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY... Read more
Incident date: Mar 27, 2014
LEFT FRONT SPRING BROKE WHILE ENTERING VEHICLE (PARKED OVERNIGHT IN GARAGE). EVIDENCE OF ANTI-CORROSION PAINT FLAKING OFF OF SPRING IN THE AREA THAT THE BREAK OCCURRED. THIS IS THE SECOND BROKEN FRONT SPRING ON THE SAME VEHICLE, THE PREVIOUS ONE HAPPENED ~ 1 YEAR AGO (ODI# 10502668.). POTENTIALLY A DEFECT IN THE COATING PROCESS ALLOWING THE COATING TO CRACK AND LET CORROSION HAPPEN ON THE SURFA... Read more
Incident date: Mar 22, 2014
FUEL PUMP CRACKED, SLOW LEAK ON TO GAS TANK CAUSING EXTREME FUMES, MYSELF, 5 MONTH OLD GRANDDAUGHTER AND HER MOTHER WERE SICK FROM THESTRONG FUMES. I AFTER THAT TRIP I FOUND OUT ABOUT THE RECALL THIS COULD HAVE CAUSED A FIRE AND WE ALL WOULD HAVE GONE UP IN FLAMES. THIS PUMP IS UNDER THE REAR SEAT WHERE THE TWO PASSENGERS WHERE SITTING. ON MARCH 22, 2014, THE THREE OF US WENT TO ARRUNDEL MILLS ... Read more
Incident date: Nov 6, 2013
TL* THE CONTACT OWNS A 2014 VOLVO S60 T6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AS THE CONTACT RELEASED THE CRUISE CONTROL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A NEW PROGRAM NEEDED TO BE DOWNLOADED INTO THE CENTRAL COMPUTER. THE MANUFACTURER WAS NOTIFIED OF TH... Read more
Incident date: Mar 19, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK AND THE TURNING SIGNALS FAILED. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING SYSTEM, SRS AIR BAG SERVICE, ANTI-SKID, AND THE IMMOBILIZER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE, RACK AND PINION ... Read more
Incident date: Mar 19, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK AND THE TURNING SIGNALS FAILED. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING SYSTEM, SRS AIR BAG SERVICE, ANTI-SKID, AND THE IMMOBILIZER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE, RACK AND PINION ... Read more