Consumer Safety Complaints

Incident date: Feb 6, 2026

While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my car... Read more

Incident date: Dec 30, 2025

I got into the middle lane, getting ready to turn left. I was going about 15-20 mph, when I got into the middle lane, the Emergency Brake came on and slammed my car into park. The master technician experienced the problem. There was no warning lamps, but there were symptoms that lead up, like trying to back up or go forward when turning on the vehicle and it deploying the emergency brake and putti... Read more

Incident date: Jan 14, 2026

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the engine warning light was illuminated due to an emissions issue. The message to check the oil level was displayed. The contact pulled over to check the oil and added a quart of oil. The vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who determined that there was smoke co... Read more

Incident date: Jan 14, 2026

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the engine warning light was illuminated due to an emissions issue. The message to check the oil level was displayed. The contact pulled over to check the oil and added a quart of oil. The vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who determined that there was smoke co... Read more

Incident date: Jan 14, 2026

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the engine warning light was illuminated due to an emissions issue. The message to check the oil level was displayed. The contact pulled over to check the oil and added a quart of oil. The vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who determined that there was smoke co... Read more

Incident date: Feb 5, 2026

Had an immediate loss of propulsion event without warning (2-Feb-2026) after recall work completed on 16-Dec-20256 (24V110000). I lost propulsion on public roads and was lucky that this happened just after I exited the highway otherwise I would have ended up in a life threatening situation

Incident date: May 22, 2025

The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even tho... Read more

Incident date: May 22, 2025

The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even tho... Read more

Incident date: Dec 21, 2023

Despite repeated repair attempts, months-long delays due to unavailable parts, and providing dealership technicians with clear video/audio evidence, authorized Volkswagen dealerships failed to properly diagnose/document defects causing severe safety hazards. My vehicle continues to suffer from persistent braking defects, defective sensors resulting in sensor failures, recurring software safety ma... Read more

Incident date: Dec 21, 2023

Despite repeated repair attempts, months-long delays due to unavailable parts, and providing dealership technicians with clear video/audio evidence, authorized Volkswagen dealerships failed to properly diagnose/document defects causing severe safety hazards. My vehicle continues to suffer from persistent braking defects, defective sensors resulting in sensor failures, recurring software safety ma... Read more

Incident date: Dec 21, 2023

Despite repeated repair attempts, months-long delays due to unavailable parts, and providing dealership technicians with clear video/audio evidence, authorized Volkswagen dealerships failed to properly diagnose/document defects causing severe safety hazards. My vehicle continues to suffer from persistent braking defects, defective sensors resulting in sensor failures, recurring software safety ma... Read more

Incident date: Nov 15, 2023

Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners manual the parking lights should remain on while vehicle is off. The rear lights do remain on. The front lights turn themselves off after approximately 9 seconds. Condition started when lights were replaced by dealer with official OEM replacement units. Dealer has confirmed other ex... Read more

Incident date: Feb 3, 2026

Hello, I have a VW Tiguan 2025 lease since June2025. i just received a Safety Recall letter from VW on February 2026 advising that because of a potential airbag defect I should not have anyone seating in the passenger seat of my car until further notice. a recall repair is not yet available. How can VW asks to keep a car with such inconvenience of not being able to have a passenger?

Incident date: Feb 3, 2026

My sos light has been disconnected for days and VW customer care will not put in an IT ticket until it hits a certain amount of time and then I would have to wait another 20 days to hear back from them. Not having this feature working is not safe and I also cannot use my app to start my car which is frustrating. I’m hearing it was created by some satellite update VW pushed through causing many p... Read more

Incident date: Feb 6, 2026

My remote start no longer works since the VW update. Intermittent electrical issues with “check tail light” message. VW has changed the light and module and it’s still happening.

Incident date: Feb 5, 2026

The contact owns a 2024 Volkswagen Taos. The contact stated that while driving approximately 50 - 60 MPH, the rear driver's side window exploded, causing pieces of glass to land on the contact's child, seated inside the vehicle. There were no injuries sustained. The contact used a blanket to cover the window and prevent more glass from entering the cabin of the vehicle. The vehicle was not taken t... Read more

Incident date: Feb 2, 2026

Turbocharger failed. This new car was one week old and had approximately one hundred miles on it. There are numerous reports of this condition online. The car can no longer be driven and the part is on national backorder.

Incident date: Feb 2, 2026

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more

Incident date: Feb 2, 2026

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more

Incident date: Feb 2, 2026

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more

Incident date: Jan 9, 2025

Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now)

Incident date: Aug 5, 2025

As of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. Now the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up

Incident date: Aug 5, 2025

As of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. Now the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up

Incident date: Feb 2, 2026

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information.

Incident date: Feb 2, 2026

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information.

Incident date: Feb 1, 2025

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more

Incident date: Feb 1, 2025

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more

Incident date: Feb 1, 2025

Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more

Incident date: Feb 4, 2026

Car is inoperable. The display states a number of issues: Display states that: 1. "Error: Drive System. Please service vehicle." 2. "Unable to Start. Please Remove the Charging Cable": Vehicle is unable to start due to the fact that the charger cable is still attached. The vehicle is not plugged in, and cannot be moved because of this. 3.Display states that "Range Cannot Be Calculated" 4."Elec... Read more

Incident date: Feb 4, 2026

Car is inoperable. The display states a number of issues: Display states that: 1. "Error: Drive System. Please service vehicle." 2. "Unable to Start. Please Remove the Charging Cable": Vehicle is unable to start due to the fact that the charger cable is still attached. The vehicle is not plugged in, and cannot be moved because of this. 3.Display states that "Range Cannot Be Calculated" 4."Elec... Read more

Incident date: Feb 3, 2026

The contact owns a 2021 Volkswagen Tiguan. The contact stated that while his wife was driving slowly in traffic, several unknown warning lights illuminated orange, and the speedometer and RPM went to zero. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that minutes later, the vehicle returned to function as intended. The contact... Read more

Incident date: Dec 9, 2024

Myself and several other VW owners do not have access to the app remote start/lock features. Apparently this has been a known issue for a few years, and car owners pay for this extra service, but the MYVW app does not work properly no matter what we try.

Incident date: Jan 24, 2026

Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of balance and the cars stability was immediately reduced while on the highway. Had to be replaced with only 8,000 miles on it.

Incident date: Feb 5, 2026

The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer to be diagnosed. The vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the fa... Read more

Incident date: Feb 5, 2026

The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer to be diagnosed. The vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the fa... Read more

Incident date: Jul 1, 2025

SOS light is on and my VW will not connect to my VW app. The call module has failed. Yes, I paid to get a diagnostic test and it was confirmed that it failed. if I get into and accident i will not be able to receive help. All of my friends have the same issue with VW. Some have paid to have it fixed some have not. i was driving and the SOS went off. when I pushed it to call and see what happened ... Read more

Incident date: Jul 5, 2024

The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had i... Read more

Incident date: Jul 5, 2024

The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had i... Read more

Incident date: Nov 5, 2025

Dangerous car cyput off in full engagement. Brakes grinding squealing an unfamiliar sounds. The engine has major rust in air intake valves the epc code shut car down in full engagement and you can not restart unless u put extra gas in. TE car was replaced with new seats new body new rugs an the color has been repainted. The screws in bolts are not lined up an junkyard parts under carriage of car. ... Read more

Incident date: Nov 5, 2025

Dangerous car cyput off in full engagement. Brakes grinding squealing an unfamiliar sounds. The engine has major rust in air intake valves the epc code shut car down in full engagement and you can not restart unless u put extra gas in. TE car was replaced with new seats new body new rugs an the color has been repainted. The screws in bolts are not lined up an junkyard parts under carriage of car. ... Read more

Incident date: Nov 5, 2025

Dangerous car cyput off in full engagement. Brakes grinding squealing an unfamiliar sounds. The engine has major rust in air intake valves the epc code shut car down in full engagement and you can not restart unless u put extra gas in. TE car was replaced with new seats new body new rugs an the color has been repainted. The screws in bolts are not lined up an junkyard parts under carriage of car. ... Read more

Incident date: Feb 9, 2025

Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in Januar... Read more

Fire

Incident date: Feb 9, 2025

Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in Januar... Read more

Fire

Incident date: Feb 9, 2025

Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in Januar... Read more

Fire

Incident date: Sep 5, 2025

I own a 2018 Volkswagen Tiguan with approximately 70,000 miles. The vehicle requires a full cylinder head replacement due to faulty valve seals. I have been having to add engine oil frequently between oil changes. The repair has been confirmed by an authorized Volkswagen dealership. The required cylinder head part is currently on manufacturer backorder with no estimated time of arrival. Dealership... Read more

Incident date: Jan 26, 2026

This vehicle experienced a rear shock spring failure identical to the symptoms noted in VW recall 42i7. We paid out of pocket for the springs to be repaired, and VW corporate along with the dealer reported this VIN does not qualify for the recall. They are unable to tell me why our particular VIN does not, other than it simply wasn't on the list. It seems unlikely the exact year/model/failure... Read more

Incident date: Jan 22, 2026

On [XXX], shortly before 7:00 we parked our EV in the designated charging space at the EVgo charging station on at the EVgo charging station located at [XXX] and connected the charging cable to our 2025 Volkswagen ID.4 in the normal, intended manner, as we had done previously. We paid by credit card and watched the EVgo screen confirm proper connection and that charging had begun. We remained in ... Read more

Fire

Incident date: Feb 4, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The accelerator pedal snapped/broke while driving the vehicle. Yes, it is available for inspection. How was your safety or the safety of others put at risk? I was not able to control the speed of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independ... Read more

Incident date: Feb 4, 2026

The wipers of this car go on and off automatically and you are not able to turn off the feature. They go on without rain or any debris on the windshield. I already took it to a Volkswagen dealer and they accepted the error and replaced the steering wheel, saying this was the cause. With the new steering wheel, the problem is still going on and they don’t offer any solutions because they don’t... Read more

Incident date: Jan 3, 2026

I initially brought my vehicle in for service due to a strong gasoline odor and the vehicle failing to start. At that time, I was informed that no gasoline smell was detected and that the issue was instead a faulty starter, which I authorized for repair. Approximately two weeks later, my vehicle again would not start. I was then informed that the issue was a lower fuel injector, which required add... Read more