Consumer Safety Complaints

Incident date: Feb 3, 2026

Component Failed: ABS Braking System / Wiring Harness. Safety Risk: While driving at highway speeds with my service animal, the vehicle suffered a catastrophic ABS failure. The brakes became unresponsive, and the dashboard displayed multiple critical safety warnings, nearly resulting in a collision. Confirmation: The failure was confirmed by Schumacher VW (West Palm Beach) during a forensic inspec... Read more

Incident date: Feb 3, 2026

Component Failed: ABS Braking System / Wiring Harness. Safety Risk: While driving at highway speeds with my service animal, the vehicle suffered a catastrophic ABS failure. The brakes became unresponsive, and the dashboard displayed multiple critical safety warnings, nearly resulting in a collision. Confirmation: The failure was confirmed by Schumacher VW (West Palm Beach) during a forensic inspec... Read more

Incident date: Mar 6, 2026

Relates to the Volkswagen Recall: 28H7-Ignition Switch that for some reason is only applied to Jetta's but needs to be expanded to include 2019 Tiguans . In vehicles equipped with a conventional ignition switch, the polyfuse can fail, particularly when the vehicle is operated in high temperature environments. If the polyfuse fails, it can result in the engine stalling while driving and failure of ... Read more

Incident date: Mar 6, 2026

Relates to the Volkswagen Recall: 28H7-Ignition Switch that for some reason is only applied to Jetta's but needs to be expanded to include 2019 Tiguans . In vehicles equipped with a conventional ignition switch, the polyfuse can fail, particularly when the vehicle is operated in high temperature environments. If the polyfuse fails, it can result in the engine stalling while driving and failure of ... Read more

Incident date: Mar 6, 2026

Relates to the Volkswagen Recall: 28H7-Ignition Switch that for some reason is only applied to Jetta's but needs to be expanded to include 2019 Tiguans . In vehicles equipped with a conventional ignition switch, the polyfuse can fail, particularly when the vehicle is operated in high temperature environments. If the polyfuse fails, it can result in the engine stalling while driving and failure of ... Read more

Incident date: Mar 9, 2026

After oil changes (always maintained at dealerships) it would require a quart of oil with in 2 days. Random starts will blow smoke out the rear. random sluggish behavior. Dealership confirmed PCV valve is causing a buildup in engine pressure which caused a premature oil pan gasket leak. Without full teardown cannot know full extent of damages caused. (which spills out of the bottom and towards t... Read more

Incident date: Jan 26, 2026

The vehicle’s infotainment display intermittently freezes or shuts off while the vehicle is in operation. When this occurs, the rear-view backup camera display also fails or becomes unavailable. The malfunction happens randomly during normal driving conditions. This presents a safety concern because the driver relies on the navigation display while driving. When the screen suddenly freezes or sh... Read more

Incident date: Dec 1, 2024

The vehicle’s GPS/navigation system repeatedly misrepresents the vehicle’s physical location while driving. The defect includes incorrect vehicle positioning on the map display, including instances where the vehicle appears in incorrect geographic locations (including appearing in the middle of a river). While actively navigating, the system has recalculated routes incorrectly and changed est... Read more

Incident date: Mar 9, 2026

When it is hot out, while i am driving the car will say "pull over, shutting down" and then it says "please check the starter system." The car will just shut off This was SOO dangerous. This happened on the highway, with my two kids in the car and nothing worked. everything black and my blinkers and lights werent working and just stopped in the middle of the street and wouldn't turn on. VERY UNSA... Read more

Incident date: Mar 9, 2026

When it is hot out, while i am driving the car will say "pull over, shutting down" and then it says "please check the starter system." The car will just shut off This was SOO dangerous. This happened on the highway, with my two kids in the car and nothing worked. everything black and my blinkers and lights werent working and just stopped in the middle of the street and wouldn't turn on. VERY UNSA... Read more

Incident date: Mar 2, 2026

Date: March 9, 2026 FORMAL COMPLAINT: Safety Concern Regarding Unintended Acceleration** Vehicle Information: Year/Make/Model: 2021 Volkswagen Arteon VIN: [XXX] Purchased From: Clay Cooley Volkswagen (October 2024) To Whom It May Concern, I am writing to formally report a series of escalating electrical and mechanical failures regarding my 2021 Volkswagen Arteon. While the vehicle initially pr... Read more

Incident date: Mar 2, 2026

Date: March 9, 2026 FORMAL COMPLAINT: Safety Concern Regarding Unintended Acceleration** Vehicle Information: Year/Make/Model: 2021 Volkswagen Arteon VIN: [XXX] Purchased From: Clay Cooley Volkswagen (October 2024) To Whom It May Concern, I am writing to formally report a series of escalating electrical and mechanical failures regarding my 2021 Volkswagen Arteon. While the vehicle initially pr... Read more

Incident date: Dec 5, 2025

I am reporting a safety concern involving unintended acceleration in a 2025 Volkswagen Jetta SE (VIN [XXX] ) Te vehicle has experienced two separate incidents in which it surged forward unexpectedly when shifting from park to drive while my foot depressed the brake pedal. The first incident occurred in approximately August 2025 while attempting to move the vehicle into a residential garage. When... Read more

Crash

Incident date: Jan 3, 2025

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to the dealer, where it was diagnosed with a Forward Collision Avoidance... Read more

Incident date: Feb 1, 2026

The front wheel assembly detached from the vehicle while I was driving. The vehicle is a Volkswagen ID.4 currently under lease. Prior to the incident, the vehicle had multiple wheel alignment services performed by an authorized Volkswagen dealership on May 24, 2025 and August 11, 2025. After the wheel detached on February 1st, 2026, the vehicle was towed and repaired by an independent repair shop.... Read more

Crash 1 injured

Incident date: Oct 20, 2025

On the week of 10/13/2025, I had an oil sensor alert appear after a recent oil change. I took the vehicle in on 10/30/2025 for a diagnostic check and was told the oil separator sensor was defective and needed to be replaced. After the service was completed, the total was $906.42 of which I paid $580.99 out of pocket post my extended warranty claim payment. I received a recall notice in November ... Read more

Incident date: Oct 20, 2025

On the week of 10/13/2025, I had an oil sensor alert appear after a recent oil change. I took the vehicle in on 10/30/2025 for a diagnostic check and was told the oil separator sensor was defective and needed to be replaced. After the service was completed, the total was $906.42 of which I paid $580.99 out of pocket post my extended warranty claim payment. I received a recall notice in November ... Read more

Incident date: Mar 7, 2026

hood latch broke. and cannot open hood

Incident date: Mar 6, 2026

I am reporting what appears to be a serious, chronic safety issue with this vehicle (not just this particular car, but all M/Y 2020~2022 (and possibly 2012~2019 as well if they use the same brake components). Since new, my car has had chronic brake problems and these ongoing issues keep arising, pointing to defective brake caliper design. They have not caused an accident (for me anyway), but sho... Read more

Incident date: Mar 7, 2026

I have severe painful burns on my gluteus from the seat heater. I had the heater on intermittently on a drive of about 75 miles. I put the heater on for about 10-15 minutes a few times but did not have it on the entire trip. After getting to my destination I started feeling painful burning sensation so looked at my bum in the mirror and was shocked to see an open wound about the size of a silver d... Read more

Incident date: Mar 7, 2026

I have severe painful burns on my gluteus from the seat heater. I had the heater on intermittently on a drive of about 75 miles. I put the heater on for about 10-15 minutes a few times but did not have it on the entire trip. After getting to my destination I started feeling painful burning sensation so looked at my bum in the mirror and was shocked to see an open wound about the size of a silver d... Read more

Incident date: Mar 4, 2026

Description of Fault This vehicle exhibits a recurring, intermittent failure of the electronic throttle control system. Three distinct symptom patterns have been observed: 1.Throttle non-responsive at stop-start (approx. monthly/bi-monthly): After coming to a complete stop (e.g. at a traffic light), pressing the accelerator pedal produces no engine response. The vehicle will not move. Switching th... Read more

Incident date: Mar 4, 2026

Description of Fault This vehicle exhibits a recurring, intermittent failure of the electronic throttle control system. Three distinct symptom patterns have been observed: 1.Throttle non-responsive at stop-start (approx. monthly/bi-monthly): After coming to a complete stop (e.g. at a traffic light), pressing the accelerator pedal produces no engine response. The vehicle will not move. Switching th... Read more

Incident date: Mar 4, 2026

Description of Fault This vehicle exhibits a recurring, intermittent failure of the electronic throttle control system. Three distinct symptom patterns have been observed: 1.Throttle non-responsive at stop-start (approx. monthly/bi-monthly): After coming to a complete stop (e.g. at a traffic light), pressing the accelerator pedal produces no engine response. The vehicle will not move. Switching th... Read more

Incident date: Mar 6, 2026

The instrument cluster became blank suddenly and no longer displays any speed, mileage, temperature or any essential information. It is currently available for inspection. This is a safety issue as I don’t have any speedometer reading or any important vehicle information. This issue occurred without warning.

Incident date: Sep 5, 2025

Check Engine Light came on and got estimate from Pete Moore VW Dealer in Pensacola, Florida and was told the car needed extensive engine repair which included a new cylinder head part. So we waited to come get the car repaired on 3/5/2026 once we had saved up the money for it. We found out the cylinder head is on a Nationwide back order with NO estimated time to get it fixed properly. The techn... Read more

Incident date: Mar 5, 2026

The instrument panel in my car went completely dark, leaving me without any knowledge of my speed. This is a massive safety risk. I am taking it to the dealership tomorrow, but there are no issues that came up when this failed, it just failed to boot correctly, and nothing I could do would bring it back.

Incident date: Mar 5, 2026

The instrument panel in my car went completely dark, leaving me without any knowledge of my speed. This is a massive safety risk. I am taking it to the dealership tomorrow, but there are no issues that came up when this failed, it just failed to boot correctly, and nothing I could do would bring it back.

Incident date: Mar 5, 2026

The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more

Incident date: Mar 5, 2026

The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more

Incident date: Feb 11, 2026

I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen Golf GTI Autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior ... Read more

Incident date: Feb 11, 2026

I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen Golf GTI Autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior ... Read more

Incident date: Oct 10, 2025

Circuit Malfunction- Faulty wiring causing ABS, and EPC damage and defects.

Incident date: Oct 10, 2025

Circuit Malfunction- Faulty wiring causing ABS, and EPC damage and defects.

Incident date: Oct 15, 2025

Car has been consuming excessive oil in a short amount of time, Volkswagen claims it’s in “normal” specs but car consumes all the oil after oil change within 1200 miles. Between 0-5,000 miles 2 extra quarts will be added to engine. First time I noticed it was a month after purchasing the car when my oil/engine light came on. Recently oil cap blew off

Incident date: Feb 5, 2026

I was driving when I heard a loud "bang" over my head. I was terrified and swerved because I was startled. This put me at risk of hitting a vehicle in the lane next to me and injuring myself or others. There were no warning lights or anything to indicate what happened and no cars within 100 feet of me in the front. When I got to my destination I looked to find any visible damage to my car but noth... Read more

Incident date: Feb 7, 2026

I have brought my car into my dealership 3 times now for the same problem (a creaking noise in the suspension system) The first time they replaced the parts that I suppose they couldn’t replicate easily see needed replacing, the suspension boot, mounting, and nuts and bolts. For a week I thought the suspension system was fixed then it started creaking (only over speedbumps, and mostly when the w... Read more

Incident date: Dec 31, 2024

The vehicle’s infotainment and connectivity system has malfunctioned since the day the vehicle was purchased. This includes the integrated GPS navigation system and Bluetooth phone connectivity. The system frequently freezes, disconnects, fails to recognize the phone, or stops functioning while the vehicle is in operation. These systems are critical for navigation and hands free communication wh... Read more

Incident date: Jan 15, 2026

The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.

Incident date: Jan 15, 2026

The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.

Incident date: Jan 15, 2026

The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.

Incident date: Mar 3, 2026

The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ma... Read more

Incident date: Jan 31, 2025

This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometimes, it is severe enough that the entire computer system shuts down and none of the safety features are available, such as collision warning, automatic braking, etc.. You also cannot control the heat or see the backup camera because of the screen being broken. This is a persistent i... Read more

Incident date: Jan 31, 2025

This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometimes, it is severe enough that the entire computer system shuts down and none of the safety features are available, such as collision warning, automatic braking, etc.. You also cannot control the heat or see the backup camera because of the screen being broken. This is a persistent i... Read more

Incident date: Jan 31, 2025

This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometimes, it is severe enough that the entire computer system shuts down and none of the safety features are available, such as collision warning, automatic braking, etc.. You also cannot control the heat or see the backup camera because of the screen being broken. This is a persistent i... Read more

Incident date: Sep 1, 2025

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. In addition, a message to take the vehicle to the dealer was displayed. The contact stated that the failure occurred while the vehicle was charged to 90–100 percent. The contact stated that the vehicle did not drive safely and did not charge properly. The... Read more

Incident date: Sep 1, 2025

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. In addition, a message to take the vehicle to the dealer was displayed. The contact stated that the failure occurred while the vehicle was charged to 90–100 percent. The contact stated that the vehicle did not drive safely and did not charge properly. The... Read more

Incident date: Mar 3, 2026

Odometer Fraud. The contact purchased a 2015 Volkswagen Jetta. The contact stated that at the time of purchase, the odometer mileage was 77,183. Later, while attempting to sell the vehicle on Carvana, the contact was informed that the odometer mileage for the vehicle that was last reported in 2023 was 80,000.

Incident date: Feb 27, 2026

While driving my 2016 Volkswagen GTI MK7 Autobahn Edition with approximately 37,000 miles, the power steering suddenly and without warning failed completely. The steering wheel became extremely difficult to turn, requiring significant physical force to operate. Simultaneously, both the TPMS (Tire Pressure Monitoring System) warning light and the ESC (Electronic Stability Control) warning light ill... Read more

Incident date: Dec 8, 2025

In December all of the cameras and front assist sensors stopped working. When I called to get into a Volkswagen dealer they first told me to get a car wash and that should solve it. When that didn’t work they weren’t able to get my car in for about 1 month. I’m that time we collided with deer on the highway and none of the collision assists worked. Now my car repaired and it’s still no... Read more

Crash