Consumer Safety Complaints

Incident date: Jan 27, 2022

Drivers side door harness is problem- driver door fault, electric parking brake fault, start stop fault, car would automatically engage parking brake This is such a huge problem with Volkswagen that the car has been in shop six weeks waiting on part because of back order due to demand

Incident date: Jan 27, 2022

Drivers side door harness is problem- driver door fault, electric parking brake fault, start stop fault, car would automatically engage parking brake This is such a huge problem with Volkswagen that the car has been in shop six weeks waiting on part because of back order due to demand

Incident date: Nov 29, 2021

My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it ... Read more

Incident date: Nov 29, 2021

My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it ... Read more

Incident date: Nov 29, 2021

My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it ... Read more

Incident date: Mar 8, 2022

The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer.

Incident date: Feb 27, 2022

5 days after purchasing the brand new vehicle I was driving on the highway and felt and heard a clunking sound. Shortly after the check engine light and EPC light came on. Then as I was driving (55mph) I lost all power. The dash was telling me to restart my engine manually as I was driving. I was able to get to the side of the road - in a very unsafe location and had to wait for a tow. When the ve... Read more

Incident date: Feb 27, 2022

5 days after purchasing the brand new vehicle I was driving on the highway and felt and heard a clunking sound. Shortly after the check engine light and EPC light came on. Then as I was driving (55mph) I lost all power. The dash was telling me to restart my engine manually as I was driving. I was able to get to the side of the road - in a very unsafe location and had to wait for a tow. When the ve... Read more

Incident date: Mar 10, 2022

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video b... Read more

Incident date: Mar 10, 2022

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video b... Read more

Incident date: Mar 10, 2022

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video b... Read more

Incident date: Mar 1, 2022

The windshield wiper motors are extremely noisy. There is a knock technical service bulletin on this issue but VW says it is not covered as a recall. The issue is that water gets into the improperly sealed motor and then starts to rust the internal metal and then a very loud, noisy whining sound emits from the motor. It should be a recall and it should be replaced for free by Volkswagen. I don’t... Read more

Incident date: Feb 28, 2022

At 22,000 miles I took the vehicle in for routine servicing with no apparent transmission problems and was told it needed a warrantee repair. The part number was 0 CG 300045H011. The codes on their computer assessment was P189A, collect clearance; P073A (stuck in fifth gear) and P073F(unable to change 1st gear).Crown VW in Lawrence Kansas treated me nicely and it took 6 weeks to get the parts to... Read more

Incident date: Mar 1, 2022

The automatic emergency braking system does not work at all. The lane keeping assistance feature has tried to ram me into concrete walls on the freeway. It has tried to ram me into metal exit fencing. It has tried to ram me into semi trucks. it has tried to run me off the road entirely. This system reacts inappropriately and when it reacts it over corrects by a large margin. It also cannot detect... Read more

Incident date: Mar 1, 2022

The automatic emergency braking system does not work at all. The lane keeping assistance feature has tried to ram me into concrete walls on the freeway. It has tried to ram me into metal exit fencing. It has tried to ram me into semi trucks. it has tried to run me off the road entirely. This system reacts inappropriately and when it reacts it over corrects by a large margin. It also cannot detect... Read more

Incident date: Mar 1, 2022

The automatic emergency braking system does not work at all. The lane keeping assistance feature has tried to ram me into concrete walls on the freeway. It has tried to ram me into metal exit fencing. It has tried to ram me into semi trucks. it has tried to run me off the road entirely. This system reacts inappropriately and when it reacts it over corrects by a large margin. It also cannot detect... Read more

Incident date: Mar 15, 2022

Electronic Stability Control (ESC) is activating frequently and unexpectedly. Happens on dry roads, under normal and safe driving conditions. ESC is felt as braking one or more wheels, and indicator is flashing on instrument cluster. This is not expected behavior under the driving conditions. Actuation is 100% repeatable on the same routes and speeds (typically curving roads or highway on/off-r... Read more

Incident date: Oct 19, 2021

The stability control actives inappropriately in low speed corners, slowing the car down because it's activating the brakes. This is a known issue on AWD (dual motor) ID.4 and VW dealers have said VW is aware of it and confirmed it on road testing for multiple owners (see below). I would not call it a major/dire safety issue, but it limits forward momentum, which could be an issue in emergency man... Read more

Incident date: Sep 15, 2021

We were driving on a highway and all of a sudden felt/heard a loud bang causing the car to swerve. We slowed down and there was a continuous loud rattling sound. We brought the car to the dealership and they told us the coil springs were fractured. Had to pay for the replacement- $2,825.73. Then we learned that the later models were recalled, but not this one. Then I heard that there was a recall... Read more

Incident date: Mar 5, 2022

During a left hand turn a loud "pop" occurred in the steering wheel while illuminated the Air Bag error light and disabled the horn and all steering wheel controls. I called Volkswagen about the errors and was transferred around on phone system, hung up on while transferring, message left with no contact back. While searching online have found numerous air bag recalls with clock spring issues but ... Read more

Incident date: Mar 5, 2022

During a left hand turn a loud "pop" occurred in the steering wheel while illuminated the Air Bag error light and disabled the horn and all steering wheel controls. I called Volkswagen about the errors and was transferred around on phone system, hung up on while transferring, message left with no contact back. While searching online have found numerous air bag recalls with clock spring issues but ... Read more

Incident date: Mar 5, 2022

During a left hand turn a loud "pop" occurred in the steering wheel while illuminated the Air Bag error light and disabled the horn and all steering wheel controls. I called Volkswagen about the errors and was transferred around on phone system, hung up on while transferring, message left with no contact back. While searching online have found numerous air bag recalls with clock spring issues but ... Read more

Incident date: Mar 13, 2022

Front passenger side has bubble detected inside the tire sidewall at around 7600 miles.

Incident date: Mar 9, 2022

Drivers door wiring harness and control module malfunction. When this happens multiple MIL on dash display, windows roll down and emergency braking system applies the brakes by itself under 15 mph resulting in drastic unexpected deceleration. Luckily the car behind me was able to stop in time. Dealership indicates vehicle is safe to drive, no loaners available and parts are at least 3 month ou... Read more

Incident date: Mar 9, 2022

Drivers door wiring harness and control module malfunction. When this happens multiple MIL on dash display, windows roll down and emergency braking system applies the brakes by itself under 15 mph resulting in drastic unexpected deceleration. Luckily the car behind me was able to stop in time. Dealership indicates vehicle is safe to drive, no loaners available and parts are at least 3 month ou... Read more

Incident date: Mar 9, 2022

Drivers door wiring harness and control module malfunction. When this happens multiple MIL on dash display, windows roll down and emergency braking system applies the brakes by itself under 15 mph resulting in drastic unexpected deceleration. Luckily the car behind me was able to stop in time. Dealership indicates vehicle is safe to drive, no loaners available and parts are at least 3 month ou... Read more

Incident date: Mar 12, 2022

Car has 50k miles on it. Around 35k miles I started hearing noises in the suspension. Took it in and my tires are wearing uneven and bubbling. Mechanic told me my shocks are bad. I know there was a recall on some 2018 tiguans for poor welding of shocks. Not sure if there is a bigger problem affecting more tiguans.

Incident date: Dec 15, 2021

Took car to dealer for Air bag Light On, No controls in steering wheel worked. Including Radio control, Tire pressure reset, Inspection reset and oil change reset. Faulty Clock Spring Diagnosed. Clock spring was not replaced at date of invoice ,and still waiting on part as of 03/11/2022. VW Number One Back Ordered Part. With no Air Bag in Steering wheel is a safety concern.

Incident date: Nov 16, 2021

Took to dealer 11/16/2021 For Service Engine Light. Found Faulty Turbo. The exhaust Manifold and Turbo come as one part. A valve inside seizes open or closed and cause a code to set. Open code is low boost. If it is seized Closed it is a over boost Code. This effects emissions! This car low mileage and turbo failed at 11/16/2021 at 40,000 Miles. This is common issue in 2.0 TSI engine.

Incident date: Feb 9, 2022

While backing out of the drive way, electronic console of the car went black, we lost control over steering and accelerator functions and potentially brakes (unsure) while car was still moving. This happened at low speed (5-10 MPH). The instrument panel showed message to call service immediately. To regain control, we pressed the start engine button, which allowed us to again control the car. The ... Read more

Incident date: Feb 9, 2022

While backing out of the drive way, electronic console of the car went black, we lost control over steering and accelerator functions and potentially brakes (unsure) while car was still moving. This happened at low speed (5-10 MPH). The instrument panel showed message to call service immediately. To regain control, we pressed the start engine button, which allowed us to again control the car. The ... Read more

Incident date: Feb 9, 2022

While backing out of the drive way, electronic console of the car went black, we lost control over steering and accelerator functions and potentially brakes (unsure) while car was still moving. This happened at low speed (5-10 MPH). The instrument panel showed message to call service immediately. To regain control, we pressed the start engine button, which allowed us to again control the car. The ... Read more

Incident date: Dec 12, 2021

Captain seat became unlatched when braking quickly, causing the 40lb child sitting in forward facing booster seat to slam head first into back of passenger seat. Seat was then difficult to re-set and lock back into proper position from driver's seat while pulling off highway to a safe location, resulting in child being trapped between captain seat and front passenger seat until vehicle was stopped... Read more

1 injured

Incident date: Mar 7, 2022

The entire electrical system went haywire. Driver aids malfunctioned, windows up/down, the parking brake engaged while driving. Dealer and VW claim it is an issue with the wiring harness. They have no parts to repair the car and there are a dozen more with the same issue at the dealer.

Incident date: Mar 7, 2022

The entire electrical system went haywire. Driver aids malfunctioned, windows up/down, the parking brake engaged while driving. Dealer and VW claim it is an issue with the wiring harness. They have no parts to repair the car and there are a dozen more with the same issue at the dealer.

Incident date: Mar 7, 2022

The entire electrical system went haywire. Driver aids malfunctioned, windows up/down, the parking brake engaged while driving. Dealer and VW claim it is an issue with the wiring harness. They have no parts to repair the car and there are a dozen more with the same issue at the dealer.

Incident date: Feb 27, 2022

The contact owned a 2013 Volkswagen Jetta. The contact stated while making a left turn at 5 MPH, a motorcycle crashed into the passenger’s side of the vehicle at a high rate of speed. The driver’s side air bags did not deploy; however, the passenger side side-curtain air bags deployed and then deflated. The passenger sustained neck injuries and was taken by ambulance to seek medical attention.... Read more

Crash 2 injured

Incident date: Apr 2, 2021

The mechanics at Volkswagen found a hairline crack in my mechatronics unit for my Volkswagen Jetta hybrid 2013. They would not fix it even though it was the software that caused it. “Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmis... Read more

Incident date: Apr 2, 2021

The mechanics at Volkswagen found a hairline crack in my mechatronics unit for my Volkswagen Jetta hybrid 2013. They would not fix it even though it was the software that caused it. “Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmis... Read more

Incident date: Feb 5, 2022

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving out of the driveway at approximately 5 MPH, the parking brakes engaged independently. An alert stating that the vehicle is in motion was heard. The contact turned off and restarted the vehicle, and was able to continue to drive; however, the failure reoccurred while driving on the highway. The vehicle was towed to the loc... Read more

Incident date: Feb 5, 2022

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving out of the driveway at approximately 5 MPH, the parking brakes engaged independently. An alert stating that the vehicle is in motion was heard. The contact turned off and restarted the vehicle, and was able to continue to drive; however, the failure reoccurred while driving on the highway. The vehicle was towed to the loc... Read more

Incident date: Mar 8, 2022

Windshield wiper failure for the 5th time after repairs at VW dealership. The wiper timing on the drivers side continues to fall out of sync. The wiper sensor does not detect wiper failure.

Incident date: Jan 11, 2022

I purchased a brand new 2021 VW Atlas Cross Sport . In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a... Read more

Incident date: Jan 11, 2022

I purchased a brand new 2021 VW Atlas Cross Sport . In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a... Read more

Incident date: Jan 11, 2022

I purchased a brand new 2021 VW Atlas Cross Sport . In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a... Read more

Incident date: Nov 10, 2021

While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The

Incident date: Nov 10, 2021

While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The

Incident date: Nov 10, 2021

While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The

Incident date: Mar 5, 2022

Last Saturday, several warning lights appeared on the dashboard, including "ACC Not Available", "Error: Driver Door Contact Switch", and "Fault: Electronic Parking Brake". While in traffic I slowed to around 15 mph and the emergency brake activated, stopping the car abruptly. This same scenario of slowing and the emergency brake activating happened twice more while driving home. Vehicle was take... Read more

Incident date: Mar 5, 2022

Last Saturday, several warning lights appeared on the dashboard, including "ACC Not Available", "Error: Driver Door Contact Switch", and "Fault: Electronic Parking Brake". While in traffic I slowed to around 15 mph and the emergency brake activated, stopping the car abruptly. This same scenario of slowing and the emergency brake activating happened twice more while driving home. Vehicle was take... Read more