Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 49,794 complaints for VOLKSWAGEN
VOLKSWAGEN
JETTA
(2009) - SERVICE BRAKES
Oct 25, 2022
Incident date: Sep 28, 2022
I was driving my car down at residential area and it came to a complete stop on its own I could not get it to accelerate it all I had to get out of my car pop the hood disconnect the battery and then I was able to put in a drive and accelerate all the lights are flashing on the control panel I had no control over my car whatsoever I took it into Tracy Volkswagen and they said they couldn't diagnos... Read more
VOLKSWAGEN
JETTA
(2009) - ELECTRICAL SYSTEM
Oct 25, 2022
Incident date: Sep 28, 2022
I was driving my car down at residential area and it came to a complete stop on its own I could not get it to accelerate it all I had to get out of my car pop the hood disconnect the battery and then I was able to put in a drive and accelerate all the lights are flashing on the control panel I had no control over my car whatsoever I took it into Tracy Volkswagen and they said they couldn't diagnos... Read more
VOLKSWAGEN
JETTA
(2009) - VEHICLE SPEED CONTROL
Oct 25, 2022
Incident date: Sep 28, 2022
I was driving my car down at residential area and it came to a complete stop on its own I could not get it to accelerate it all I had to get out of my car pop the hood disconnect the battery and then I was able to put in a drive and accelerate all the lights are flashing on the control panel I had no control over my car whatsoever I took it into Tracy Volkswagen and they said they couldn't diagnos... Read more
VOLKSWAGEN
TAOS
(2022) - ELECTRICAL SYSTEM
Oct 24, 2022
Incident date: Aug 25, 2022
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe ... Read more
VOLKSWAGEN
TAOS
(2022) - ENGINE
Oct 24, 2022
Incident date: Aug 25, 2022
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe ... Read more
VOLKSWAGEN
TAOS
(2022) - FUEL/PROPULSION SYSTEM
Oct 24, 2022
Incident date: Aug 25, 2022
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe ... Read more
VOLKSWAGEN
JETTA SPORTWAGEN
(2014) - POWER TRAIN
Oct 24, 2022
Incident date: Sep 8, 2002
We were stopped at a light and the car would not go when it turned green. The engine would rev with pedal application as though the car was in neutral but no gear change (D, R, return to P and try D again) would induce the car to move. There was no check engine but a tiny flashing wrench in the corner of the display. In desperation we turned the ignition completely off, removed the key and resta... Read more
VOLKSWAGEN
GOLF
(2018) - POWER TRAIN
Oct 24, 2022
Incident date: Oct 24, 2022
Received a low coolant warning and then checked the coolant level. Coolant was low and was topped off. One week later the issue recurred as the coolant level and dropped below minimum levels again. Thermostat housing had a slow leak which was discovered by the dealer. This seems to be a flaw in the design of the thermostat housing as multiple owners are reporting the same issue with the same flaw ... Read more
VOLKSWAGEN
ID.4
(2022) - VISIBILITY/WIPER
Oct 24, 2022
Incident date: Oct 22, 2022
This vehicle was recently purchased on 10/14/22 at Mission Bay Volkswagen. The dealership did not fill the window washer fluid reservoir with any fluid. I discovered this during a rainy day when I tried to clean the windshield due to low visibility. Multiple attempts were made to get the window sprayer to work without success. Once I arrived home, I opened the hood and checked the reservoir.... Read more
VOLKSWAGEN
JETTA
(2021) - SERVICE BRAKES
Oct 23, 2022
Incident date: Oct 20, 2022
Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.
VOLKSWAGEN
JETTA
(2017) - POWER TRAIN
Oct 22, 2022
Incident date: Oct 1, 2022
Vehicle has only 10,000 miles. Developed unidentified leak. Shortly after the car was on the freeway in 6th gear and started smoking and revving the engine. Car would not shift into gear and the car stalled. Clutch, flywheel, throwout bearing, and pressure plate were completely destroyed. Towed to dealership.
VOLKSWAGEN
JETTA
(2022) - ELECTRICAL SYSTEM
Oct 22, 2022
Incident date: Oct 22, 2022
Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lig... Read more
VOLKSWAGEN
JETTA
(2022) - ENGINE
Oct 22, 2022
Incident date: Oct 22, 2022
Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lig... Read more
VOLKSWAGEN
JETTA
(2022) - FUEL/PROPULSION SYSTEM
Oct 22, 2022
Incident date: Oct 22, 2022
Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lig... Read more
VOLKSWAGEN
TIGUAN
(2022) - EXTERIOR LIGHTING
Oct 22, 2022
Incident date: Oct 21, 2022
INSTRUMENT CLUSTER AND INFOTAINMENT DISPLAY WERE BLACKED OUT IN DAY TIME FROM START UP AND FOR DURATION OF DRIVE APROXIMATE 2 HOURS. RESTARTING HAD NO EFFECT, TURNING LIGHTS ON AND OFF HAD NO EFFECT ON DASH DISPLAY. BRIGHTNESS OF DISPLAY IS CONTROLLED THROUGH INFOTAINMENT DISPLAY WHICH WAS NOT VISIBLE. AFTER 20 MINUTE SHUTDOWN AND RESTART DISPLAY WAS NORMAL AGAIN. CHECKING DISPLAY BRIGHTNESS SETT... Read more
VOLKSWAGEN
TIGUAN
(2022) - BACK OVER PREVENTION: WARNINGS
Oct 22, 2022
Incident date: Oct 21, 2022
INSTRUMENT CLUSTER AND INFOTAINMENT DISPLAY WERE BLACKED OUT IN DAY TIME FROM START UP AND FOR DURATION OF DRIVE APROXIMATE 2 HOURS. RESTARTING HAD NO EFFECT, TURNING LIGHTS ON AND OFF HAD NO EFFECT ON DASH DISPLAY. BRIGHTNESS OF DISPLAY IS CONTROLLED THROUGH INFOTAINMENT DISPLAY WHICH WAS NOT VISIBLE. AFTER 20 MINUTE SHUTDOWN AND RESTART DISPLAY WAS NORMAL AGAIN. CHECKING DISPLAY BRIGHTNESS SETT... Read more
VOLKSWAGEN
BEETLE
(2013) - UNKNOWN OR OTHER
Oct 22, 2022
Incident date: Aug 21, 2019
I GOT A BUNCH OF CALLS AND MANY NOTICES REGARDING AN AIRBAG RECALL, BUT I WAS NEVER MADE AWARE OF THE SHIFT LEVER RECALL. I PARKED MY VEHICLE ON MY STREET AND IT ROLLED AWAY FROM ME AND CRASHED INTO MY NEIGHBORS CAR. IT WAS NOT UNTIL AFTER I PAID OUT OF MY OWN POCKET TO HAVE IT REPAIRED THAT I WAS TOLD IT WAS A RECALL. VW HAS FAILED IN NOTIFYING ME OF THIS AND SOMEONE COULD HAVE BEEN SERIOUSLY INJ... Read more
Crash
VOLKSWAGEN
JETTA
(2019) - FUEL/PROPULSION SYSTEM
Oct 21, 2022
Incident date: Oct 21, 2022
I AM A AUTOMOTIVE TECHNICIAN AT AVIS BUDGET. I ORDERED A NEW FUEL TANK FOR THE SAME MODEL AND YEAR CAR. I GOT TOLD BY THE DEALER , TO INSTALL THE NEW TANK "WITHOUT HEATSHIELD" WHERE THE EXHAUST WRAPPES AROUND THE PLASTIC TANK. THE VIN I REPORTED=WE SEND TO THE DEALER FOR SAME REPAIR. I TOOK PICTURE, SEALER DID NOT INSTALL "A HEATSHIELD" TO PROTECT TANK FROM EXHAUST HEAT. ON A 2021 MODEL "VW IS USI... Read more
VOLKSWAGEN
JETTA HYBRID
(2013) - AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Oct 21, 2022
Incident date: Sep 28, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon starting the vehicle, the air bag warning light illuminated, and the horn was inoperable. The failure was constant. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the clock spring needed to be replaced. The contact was informed that the clock spring for the vehicle was on n... Read more
VOLKSWAGEN
CORRADO
(1993) - ENGINE AND ENGINE COOLING
Oct 20, 2022
Incident date: Oct 18, 2022
The contact owns 1993 Volkswagen Corrado. The contact stated that while parking the vehicle, he heard an abnormal popping sound. The contact then saw a significant amount of smoke coming through the front of the dashboard. The contact stated that he lost visibility of the surrounding of the vehicle. There was no warning light illuminated. The contact turned off the vehicle. The contact exited the ... Read more
VOLKSWAGEN
TIGUAN
(2018) - STRUCTURE:BODY
Oct 20, 2022
Incident date: Aug 14, 2022
The front passenger door locking system does not function properly. The door intermittently is unable to be unlocked or opened from the outside and must manually be opened from the inside. The door also intermittently doesn't lock. This is a safety concern for thieves. If in immediate danger, ie. accident, no one is able to open the passenger door to access the person. No indication lights appear ... Read more
VOLKSWAGEN
TIGUAN
(2018) - ELECTRICAL SYSTEM
Oct 20, 2022
Incident date: Aug 14, 2022
The front passenger door locking system does not function properly. The door intermittently is unable to be unlocked or opened from the outside and must manually be opened from the inside. The door also intermittently doesn't lock. This is a safety concern for thieves. If in immediate danger, ie. accident, no one is able to open the passenger door to access the person. No indication lights appear ... Read more
VOLKSWAGEN
GOLF
(2016) - FUEL/PROPULSION SYSTEM
Oct 20, 2022
Incident date: Oct 8, 2022
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by de... Read more
VOLKSWAGEN
GOLF SPORTWAGEN
(2017) - SUSPENSION
Oct 20, 2022
Incident date: Sep 30, 2022
At 28,700 miles both rear coil springs on my Volkswagen failed. This spring failure was addressed in Volkswagen's 42J5 recall campaign and NHTSA's campaign # 19V188000. However, my vehicles VIN # was not part of this recall. Since the springs on my vehicle failed at a low mileage why was my vehicle not included in the 56,000 vehicles recalled. Perhaps this indicates a wider issue than Volkswagen f... Read more
VOLKSWAGEN
GOLF
(2022) - UNKNOWN OR OTHER
Oct 19, 2022
Incident date: Oct 17, 2022
Rear view camera not working, no image on dashboard screen it seems it is an electrical connection issue more than a software issue
VOLKSWAGEN
TIGUAN
(2015) - ELECTRICAL SYSTEM
Oct 19, 2022
Incident date: Jan 1, 2022
I have a 2015 VW Tiguan, VIN: [XXX]. The Steering Wheel Clock Spring has gone bad causing multiple failure lights to come on and has also caused the car to be difficult to drive. Especially the steering. Most of the systems themselves are not failing, it is just the Clock Spring giving faulty readings to the car's computer. The lights that are on are the Green Break light, the Yellow Airbag a... Read more
VOLKSWAGEN
TIGUAN
(2015) - AIR BAGS
Oct 19, 2022
Incident date: Jan 1, 2022
I have a 2015 VW Tiguan, VIN: [XXX]. The Steering Wheel Clock Spring has gone bad causing multiple failure lights to come on and has also caused the car to be difficult to drive. Especially the steering. Most of the systems themselves are not failing, it is just the Clock Spring giving faulty readings to the car's computer. The lights that are on are the Green Break light, the Yellow Airbag a... Read more
VOLKSWAGEN
TIGUAN
(2015) - STEERING
Oct 19, 2022
Incident date: Jan 1, 2022
I have a 2015 VW Tiguan, VIN: [XXX]. The Steering Wheel Clock Spring has gone bad causing multiple failure lights to come on and has also caused the car to be difficult to drive. Especially the steering. Most of the systems themselves are not failing, it is just the Clock Spring giving faulty readings to the car's computer. The lights that are on are the Green Break light, the Yellow Airbag a... Read more
VOLKSWAGEN
TAOS
(2022) - ENGINE
Oct 17, 2022
Incident date: Oct 13, 2022
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous sit... Read more
VOLKSWAGEN
EOS
(2010) - POWER TRAIN
Oct 17, 2022
Incident date: Sep 30, 2022
The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the fa... Read more
VOLKSWAGEN
JETTA
(2022) - FORWARD COLLISION AVOIDANCE: WARNINGS
Oct 17, 2022
Incident date: May 6, 2022
The forward collision system does not work. When the system is activated it does not work. I bought the car new in April 2022.I activate the system all the time while driving. To this day the system has never warned me [NO DASH LIGHT OR AUDIBLE SOUND WARNING ME TO BRAKE]
VOLKSWAGEN
GOLF ALLTRACK
(2019) - SERVICE BRAKES
Oct 17, 2022
Incident date: Oct 1, 2022
I was driving during the afternoon on a local road at approximately 30 mph. When I approached a traffic light with car brake lights showing ahead of me, I gently tapped my brakes in anticipation of possibly needing to slow down or stop. Instead of an expected gradual slowing of the vehicle, I was surprised when the brakes seemed to grab and the car stopped abruptly as if I had stepped down hard ... Read more
VOLKSWAGEN
GOLF ALLTRACK
(2019) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Oct 17, 2022
Incident date: Oct 1, 2022
I was driving during the afternoon on a local road at approximately 30 mph. When I approached a traffic light with car brake lights showing ahead of me, I gently tapped my brakes in anticipation of possibly needing to slow down or stop. Instead of an expected gradual slowing of the vehicle, I was surprised when the brakes seemed to grab and the car stopped abruptly as if I had stepped down hard ... Read more
VOLKSWAGEN
GOLF SPORTWAGEN
(2015) - AIR BAGS
Oct 17, 2022
Incident date: Oct 14, 2022
The clock spring fails. Causing the airbag light to illuminate. The car is a 2015 and the first clock spring failed in January 2021, with around 155,00 miles (estimate). Second one failed this week with 162,000 miles. I know the car is old, but the part that gets power to the airbag should last more than 2 years. Volkswagen extended the warranty of the part, but we were outside for both repai... Read more
VOLKSWAGEN
GOLF
(2022) - ELECTRICAL SYSTEM
Oct 14, 2022
Incident date: Oct 12, 2022
Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. T... Read more
VOLKSWAGEN
GOLF
(2022) - BACK OVER PREVENTION: WARNINGS
Oct 14, 2022
Incident date: Oct 12, 2022
Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. T... Read more
VOLKSWAGEN
GOLF
(2022) - FORWARD COLLISION AVOIDANCE: WARNINGS
Oct 14, 2022
Incident date: Oct 12, 2022
Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. T... Read more
VOLKSWAGEN
E-GOLF
(2016) - ENGINE
Oct 14, 2022
Incident date: Sep 29, 2022
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. ... Read more
VOLKSWAGEN
E-GOLF
(2016) - ELECTRICAL SYSTEM
Oct 14, 2022
Incident date: Sep 29, 2022
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. ... Read more
VOLKSWAGEN
E-GOLF
(2016) - FUEL/PROPULSION SYSTEM
Oct 14, 2022
Incident date: Sep 29, 2022
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. ... Read more
VOLKSWAGEN
ROUTAN
(2010) - ELECTRICAL SYSTEM
Oct 14, 2022
Incident date: Oct 11, 2022
We bought the 2010 Volkswagen Routtan on July 2021, the engine shutts off suddenly. We took it to the dealer and no one knows what the problem is. I was checking the value of the car and found a safety recall in June 2011 and another recall on 04/01/2015 We don't know if they took the vehicle to fix the problem. There has been 2 safety recalls NHTSA CAMPAING 15v194000 on April 2015 and the on... Read more
VOLKSWAGEN
JETTA
(2017) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Oct 14, 2022
Incident date: Oct 5, 2022
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into ... Read more
VOLKSWAGEN
JETTA
(2017) - UNKNOWN OR OTHER
Oct 14, 2022
Incident date: Oct 5, 2022
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into ... Read more
VOLKSWAGEN
JETTA
(2017) - FORWARD COLLISION AVOIDANCE: WARNINGS
Oct 14, 2022
Incident date: Oct 5, 2022
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into ... Read more
VOLKSWAGEN
JETTA
(2019) - POWER TRAIN
Oct 14, 2022
Incident date: Sep 19, 2022
I have had to replace two manual transmission clutches. The first was at 19,261 miles. The second was at 50,358 miles. Both times the engine excessively revved up while driving without shifting and there was a putrid and foul smell of burning rubber along with smoke. VW repair shop isn't taking ownership of a defective transmission, defective clutch, or defective material. I had to have the v... Read more
VOLKSWAGEN
GOLF
(2022) - ENGINE
Oct 13, 2022
Incident date: Sep 12, 2022
Shift knob came off of lever. Plastic sleeve broke above metal clamp. Available for inspection. Could have caused an accident if happened while driving. Has not been inspected by dealer yet. Will take it o next visit. Knob was suddenly loose. Happened while backing out of garage. Replaced knob with aftermarket one. This problem has happened to many VW mk8 GTI/R drivers.
VOLKSWAGEN
JETTA
(2015) - POWER TRAIN
Oct 13, 2022
Incident date: Aug 10, 2022
2015 Volkswagen Jetta Hybrid, 73,000 miles mechatronic transmission failure. Vehicle repeatedly experiences loss of power/stalling and low and highway speeds. Losing power at any speed, specially highway speeds is a SAFETY issue. VW service shop has diagnosed issue as mechatronic transmission failure, hairline cracks, loss of fluid and gear damage sustained in transmission. VW service acknow... Read more
VOLKSWAGEN
ATLAS
(2019) - ELECTRICAL SYSTEM
Oct 13, 2022
Incident date: Sep 28, 2022
On two occasions the Auto Start/Stop system has engaged and turned off the engine at a stop light (performing correctly), but then failed to restart the vehicle. The vehicle did not provide any error message, it just did not try to restart and began rolling forward when the brakes were disengaged. The vehicle was then required to be placed in park and manually restarted. This presents a safety con... Read more
VOLKSWAGEN
ATLAS
(2019) - ENGINE
Oct 13, 2022
Incident date: Sep 28, 2022
On two occasions the Auto Start/Stop system has engaged and turned off the engine at a stop light (performing correctly), but then failed to restart the vehicle. The vehicle did not provide any error message, it just did not try to restart and began rolling forward when the brakes were disengaged. The vehicle was then required to be placed in park and manually restarted. This presents a safety con... Read more