Consumer Safety Complaints

Incident date: Mar 16, 2022

-The Jetta Hybrid relies on a control unit, called the "Mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "Mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta Hybrid. -Market sales data s... Read more

Incident date: Mar 16, 2022

-The Jetta Hybrid relies on a control unit, called the "Mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "Mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta Hybrid. -Market sales data s... Read more

Incident date: Mar 25, 2022

My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident.

Incident date: Mar 25, 2022

My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident.

Incident date: Mar 29, 2022

I was driving between 25-30 mph at dusk. Suddenly a loud red warning appeared on the dashboard, and the car came to a screeching halt. I did not touch the brakes - it happened all on its own. There was nothing in front of me, such as a collision. It was not raining. The only factor that changed, which might be completely coincidental, is that I was just going over top of a large metal plate o... Read more

Crash

Incident date: Mar 29, 2022

I was driving between 25-30 mph at dusk. Suddenly a loud red warning appeared on the dashboard, and the car came to a screeching halt. I did not touch the brakes - it happened all on its own. There was nothing in front of me, such as a collision. It was not raining. The only factor that changed, which might be completely coincidental, is that I was just going over top of a large metal plate o... Read more

Crash

Incident date: Jul 1, 2021

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this ... Read more

Incident date: Jul 1, 2021

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this ... Read more

Incident date: Jul 1, 2021

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this ... Read more

Incident date: Jan 21, 2022

This issue occurred several different times starting in early January. At first my drivers side windows would go down by themselves and I would see errors display but then the emergency brake on in my vehicle turned on by itself. Once the car was barely moving on the driveway and twice I was going about 25mph. The Volkswagen dealership told me it is the wiring harness that needs to be replaced in ... Read more

Incident date: Jan 1, 2022

Faulty door harness per VW service department in Valdosta, GA. This has caused over several near missed rear end collisions as the car will automatically activate the emergency brake while driving. Multiple error messages pop up. Windows roll down automatically. Vehicle has been sitting at dealership for 30+ days and dealership will not provide loaner vehicle, rental or hold payments with VW Credi... Read more

Incident date: Jan 1, 2022

Faulty door harness per VW service department in Valdosta, GA. This has caused over several near missed rear end collisions as the car will automatically activate the emergency brake while driving. Multiple error messages pop up. Windows roll down automatically. Vehicle has been sitting at dealership for 30+ days and dealership will not provide loaner vehicle, rental or hold payments with VW Credi... Read more

Incident date: Jan 1, 2022

Faulty door harness per VW service department in Valdosta, GA. This has caused over several near missed rear end collisions as the car will automatically activate the emergency brake while driving. Multiple error messages pop up. Windows roll down automatically. Vehicle has been sitting at dealership for 30+ days and dealership will not provide loaner vehicle, rental or hold payments with VW Credi... Read more

Incident date: Nov 19, 2021

I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fi... Read more

Incident date: Nov 19, 2021

I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fi... Read more

Incident date: Nov 19, 2021

I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fi... Read more

Incident date: Jan 3, 2022

The brake system has malfunctioned, and I would be happy for you to inspect it. The brakes come on suddenly when the foot brake is not being applied. The car will not move when this happens, creating a very dangerous situation on the road. I have been stranded in a lane with cars zooming around me. Everyone is at risk. A tech on the VW helpline confirmed the problem with my mechanic and suggested ... Read more

Incident date: Mar 19, 2022

Random engine hesitancy reducing acceleration while driving. Vehicle maintained by the dealer for all scheduled maintenance and service visits. Within 30 days of a manufacture's repair that dealt with the HVAC and air filter AND a service visit to change oil and rotate tires, the hesitancy during driving was more pronounced. The dealer's service center stated the air filter was flooded from an ... Read more

Incident date: Mar 19, 2022

Random engine hesitancy reducing acceleration while driving. Vehicle maintained by the dealer for all scheduled maintenance and service visits. Within 30 days of a manufacture's repair that dealt with the HVAC and air filter AND a service visit to change oil and rotate tires, the hesitancy during driving was more pronounced. The dealer's service center stated the air filter was flooded from an ... Read more

Incident date: Mar 19, 2022

Random engine hesitancy reducing acceleration while driving. Vehicle maintained by the dealer for all scheduled maintenance and service visits. Within 30 days of a manufacture's repair that dealt with the HVAC and air filter AND a service visit to change oil and rotate tires, the hesitancy during driving was more pronounced. The dealer's service center stated the air filter was flooded from an ... Read more

Incident date: Mar 21, 2022

After turning on the vehicle, I turned the steering wheel and heard a click, then the airbag malfunction warning light came on immediately. Horn and all steering wheel buttons have stopped working (radio control, cruise control etc). and airbag warning light remains on. This seems obviously to be the broken clock spring problem. Vehicle has about 105,000 miles on it. I am not sure if the steering ... Read more

Incident date: Mar 21, 2022

After turning on the vehicle, I turned the steering wheel and heard a click, then the airbag malfunction warning light came on immediately. Horn and all steering wheel buttons have stopped working (radio control, cruise control etc). and airbag warning light remains on. This seems obviously to be the broken clock spring problem. Vehicle has about 105,000 miles on it. I am not sure if the steering ... Read more

Incident date: Mar 21, 2022

After turning on the vehicle, I turned the steering wheel and heard a click, then the airbag malfunction warning light came on immediately. Horn and all steering wheel buttons have stopped working (radio control, cruise control etc). and airbag warning light remains on. This seems obviously to be the broken clock spring problem. Vehicle has about 105,000 miles on it. I am not sure if the steering ... Read more

Incident date: Mar 1, 2022

Rear suspension spring broke causing rear car to lean low mileage other VW‘s have been recalled for same problem

Incident date: Mar 24, 2022

The contact owns a 2022 Volkswagen Golf. The contact stated that while driving at various speeds, the hill assist engaged the brake longer while the brake pedal was not depressed. The contact mentioned that the vehicle stalled afterwards. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approxima... Read more

Incident date: Mar 24, 2022

The contact owns a 2022 Volkswagen Golf. The contact stated that while driving at various speeds, the hill assist engaged the brake longer while the brake pedal was not depressed. The contact mentioned that the vehicle stalled afterwards. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approxima... Read more

Incident date: Mar 24, 2022

The contact owns a 2022 Volkswagen Golf. The contact stated that while driving at various speeds, the hill assist engaged the brake longer while the brake pedal was not depressed. The contact mentioned that the vehicle stalled afterwards. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approxima... Read more

Incident date: Apr 28, 2021

The contact owns a 2021 Volkswagen ID.4. The contact stated that the vehicle failed to start. The warning message "High Voltage - Electrical Hazard - Don't Drive - Park Vehicle" were illuminated. The contact turned the vehicle off and, on several times, until the warning message disappeared. The vehicle was taken to the dealer to be diagnosed. No issues were found with the vehicle. The contact sta... Read more

Incident date: Apr 28, 2021

The contact owns a 2021 Volkswagen ID.4. The contact stated that the vehicle failed to start. The warning message "High Voltage - Electrical Hazard - Don't Drive - Park Vehicle" were illuminated. The contact turned the vehicle off and, on several times, until the warning message disappeared. The vehicle was taken to the dealer to be diagnosed. No issues were found with the vehicle. The contact sta... Read more

Incident date: Mar 28, 2022

2022 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE AUTO UNLOCK FEATURE ON VEHICLE. THE CONSUMER STATED ALL 4 DOORS ON THE VEHICLE UNLOCK WHEN THE GEAR WAS SHIFTED TO PARK. THE CONSUMER STATED THE FEATURE COULD BE POTENTIALLY HARMFUL IN SOME SITUATIONS.

Incident date: Feb 18, 2022

No notice engagement of E-Brake at stops and twice at speeds between 3-5 mph while accelerating.

Incident date: Mar 28, 2022

While my wife was driving home from work, all lights on the dashboard illuminated and the airbag warning symbol came on as well as both front windows opened on their own. Upon arrival at home as she pulled into the drive the emergency brake momentarily activated. Luckily the brake activated once she had pulled out of the main traffic or she may have been hit from behind. She called Bud Brown, our ... Read more

Incident date: Mar 28, 2022

While my wife was driving home from work, all lights on the dashboard illuminated and the airbag warning symbol came on as well as both front windows opened on their own. Upon arrival at home as she pulled into the drive the emergency brake momentarily activated. Luckily the brake activated once she had pulled out of the main traffic or she may have been hit from behind. She called Bud Brown, our ... Read more

Incident date: Mar 28, 2022

While my wife was driving home from work, all lights on the dashboard illuminated and the airbag warning symbol came on as well as both front windows opened on their own. Upon arrival at home as she pulled into the drive the emergency brake momentarily activated. Luckily the brake activated once she had pulled out of the main traffic or she may have been hit from behind. She called Bud Brown, our ... Read more

Incident date: Mar 12, 2022

The contact owns a 2021 Volkswagen Atlas. The contact stated while starting the vehicle, the door latch light and the air bag warning light illuminated. Later while driving approximately 30 MPH, the door contact sensor illuminated. Additionally, the rear and front driver’s side windows rolled down independently. The failure persisted. The contact stated that the Emergency Automatic Braking syste... Read more

Incident date: Mar 12, 2022

The contact owns a 2021 Volkswagen Atlas. The contact stated while starting the vehicle, the door latch light and the air bag warning light illuminated. Later while driving approximately 30 MPH, the door contact sensor illuminated. Additionally, the rear and front driver’s side windows rolled down independently. The failure persisted. The contact stated that the Emergency Automatic Braking syste... Read more

Incident date: Jan 24, 2022

The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We... Read more

Incident date: Jan 24, 2022

The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We... Read more

Incident date: Jan 24, 2022

The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We... Read more

Incident date: Mar 24, 2022

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact s... Read more

Incident date: Mar 27, 2022

driving at low speed in parking lot, alarms sounded, engine and hazard lights came on and then driver's side windows rolled down partially. a few seconds later, the emergency brake automatically engaged, stopping the vehicle. i was able to disengage the emergency brake and continue driving, but dashboard lights remained on. very scary.

Incident date: Mar 27, 2022

driving at low speed in parking lot, alarms sounded, engine and hazard lights came on and then driver's side windows rolled down partially. a few seconds later, the emergency brake automatically engaged, stopping the vehicle. i was able to disengage the emergency brake and continue driving, but dashboard lights remained on. very scary.

Incident date: Mar 27, 2022

driving at low speed in parking lot, alarms sounded, engine and hazard lights came on and then driver's side windows rolled down partially. a few seconds later, the emergency brake automatically engaged, stopping the vehicle. i was able to disengage the emergency brake and continue driving, but dashboard lights remained on. very scary.

Incident date: Mar 26, 2022

I WENT TO MY CAR ON MARCH 26, 2022 IN THE MORNING AND ALL FOUR OF MY WINDOWS WERE ROLLED DOWN, THEY WERE ROLLED UP WHEN i LEFT THE CAR THE PREVIOUS DAY. ACCORDING TO THE RECALL NOTICE IT SAID THAT THIS ISSUE COULD BE RELATED TO A BRAKING ENGAGING UNEXPECTEDLY.

Incident date: Dec 10, 2021

About 5-6 times my steering locked up as I was mid turn but thankfully only for a second or two but a few of those times I was traveling at a high rate of speed on the highway in the center lane with cars on either side of me. Another time I was turning onto the highway and trying to beat the long line of cars that just got a green light and as I was mid turn my steering locked up and I fishtailed... Read more

Incident date: Mar 25, 2022

You will be driving the car and it will shut off with no warning. You can not steer th ecat you have no brakes.

Incident date: Mar 25, 2022

You will be driving the car and it will shut off with no warning. You can not steer th ecat you have no brakes.

Incident date: Mar 25, 2022

You will be driving the car and it will shut off with no warning. You can not steer th ecat you have no brakes.

Incident date: Mar 26, 2022

I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.

Incident date: Mar 26, 2022

I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.