Consumer Safety Complaints

Incident date: May 22, 2023

Head Gasket Failure

Incident date: May 15, 2023

The Jeep has the auto start-stop system that turns off the engine when stopping for a prolonged amount of time but the car is still in drive. When I use this, the car often will lose all power when trying to restart and will take a moment before regaining power while I am at the stoplight. I also had a problem with the car starting in general. It will often lose power for a moment when starting. T... Read more

Incident date: May 18, 2023

parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and... Read more

Incident date: May 1, 2023

This recall has been open, and my local dealership has the part available. However RAM will not allow them to "complete" the recall, stating that parts are not available from the manufacturer. If the parts are available for sale today from the parts department, that statement cannot be true,. Furthermore, according to the NHTSA website, the "Phase 3" remedy, was to begin on 5/11/2023, and has n... Read more

Incident date: May 1, 2023

The vehicle has been going low on coolant and when it does the check engine line comes on. We took it to the dealership and were told the engine is bad. After searching online, it appears this is a widely known design flaw with the 2.0 ecoboost engine. If this is correct, then it seems Ford should have to do something about it.

Incident date: Mar 1, 2023

The contact owns a 2019 Kia Sorento. The contact stated while driving approximately 65 MPH, he started smelling a burning odor. The contact stated that the oil warning light was illuminated. The contacted pulled over and checked the dip stick which indicated that there was no oil in the oil pan. The contact stated that he had had an oil change several months prior to the failure and had not notice... Read more

Incident date: May 22, 2023

Castle Rock ST225/75R15 as originally equipped on 2020 Wolf Pup travel trailer. Approximately 4000-5000 miles total on tire. Properly inflated and visually inspected prior to trip. Load estimated at 70% of rating. Tire explosively failed without warning at highway speed. Second tire same brand/model/age/conditions failed in similar circumstance approximately 45 miles later. Wheels destroyed, trail... Read more

Incident date: May 22, 2023

cracked engine block

Incident date: May 18, 2023

The dealership, All American Chevrolet of San Angelo TX, sold me this car 12/14/2022 without fixing the recall that was issued 6/2022. My battery has died 2x within a month, my check engine light came on yesterday but there are only 68k miles on the car. It's against federal law for a dealership to sell a car with an open recall, isn't it?

Incident date: May 18, 2023

The dealership, All American Chevrolet of San Angelo TX, sold me this car 12/14/2022 without fixing the recall that was issued 6/2022. My battery has died 2x within a month, my check engine light came on yesterday but there are only 68k miles on the car. It's against federal law for a dealership to sell a car with an open recall, isn't it?

Incident date: May 1, 2021

When driving normal speeds, the automatic emergency braking system activated and brought the car to a complete and sudden stop for no reason. There was nothing in front of me and thankfully, no one close behind me. I am terrified to drive my car now. What if I was in front of a tractor trailer or dump truck and then system engaged again for no reason?

Incident date: May 19, 2023

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

Incident date: May 19, 2023

Back up camera at times is showing upside down view, sometime squiggle lines, and sometime a message that reads camera not available. I have become used to using the camera and rely on it for backing up in in parking lots and such. I grew up using the mirrors and can still do that but the camera give extra security. My vehicle has about 78,000.00 , the camera should not be acting up. I have taken... Read more

Incident date: May 19, 2023

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

Incident date: Feb 20, 2023

Mercedes has acknowledged and agreed to repair at their cost the defect in the subframe connections to the wheel control arms. This structural weakness, once snapped, results in the loss of control, wheels falling off and suspension components dropping to the ground. MBZ agreed to fix this issue on all R107 and C107 cars (US Models 450SL/SLC) from 1973 thru 1980- Mercedes Recall#191185120001, SIL ... Read more

Incident date: Feb 20, 2023

a Ford Dealership informed me my water pump was severely leaking and needed to be replaced. The water pump is located inside the engine, which is EXTREMELY costly to repair. After digging into it I realized that this is common in this type of engine but Ford has not issued a recall in the US, but Canada has a recall. Now we have to come out of pocket to fix this issue when it is well know to Fo... Read more

Incident date: May 19, 2023

The passenger side rear axle bolt sheared off and could be heard rattling inside the wheel/hub. Dealership showed the bolt to us and said it's common with the newer body style F-150's. My wife was heading out this weekend to drive back home to Illinois from here in Montana. Now she's stuck here until next week at the earliest.

Incident date: May 13, 2023

The vehicle has a bucking motion while accelerating from stop up to speeds in excess of 25 mph . The bucking only occurs while shifting. The cars RPMs drop during this bucking and the vehicle comes close to stalling. The vehicle has 42,000 miles on it. Dealership is saying this is common in all traverse Ciocca dealership Lawrence township NJ but changed transmission and still bucking they said the... Read more

Incident date: May 13, 2023

Panoramic sunroof lining started to droop and hang on the back portion of the panoramic roof blocking my view before the car reached 2,000 miles. Dealership refuses to fix stating they would have a Nissan representative look at it and make the repair stating the cost would be over 3,000 dollars. After bringing my vehicle I’m twice and leaving at the dealership for over a week, it was never look... Read more

Incident date: May 18, 2023

Air bag light stays on at all times and it put fear of safety issue is a wreck is to happen. Driver seatbelt light doesn’t go off, it’s as though when putting the belt on even though it’s latched it isn’t and causes the warning light to stay on.

Incident date: Feb 1, 2022

I purchased a car on December 24th 2022 and from the day I left off the lot there were electrical signals showing that the car was malfunctioning. I told [XXX] (the dealer) what was taking place and the dealership never called me or tried to assist with any problems. For months the signals were coming on and off and my last straw was when my windshield wipers stopped working in the middle of a rai... Read more

Incident date: May 19, 2023

Engine oil and coolant were mixing. This caused coolant to drain and engine overheat. Resulted in several blown gaskets. Yes, available for inspection upon request. My safety was put at risk because of engine overheat while driving on highway. Problem has been evaluated by a car repair shop. Vehicle has been inspected by car repair shop, but not by manufacturer, police, or insurance. Red en... Read more

Incident date: May 19, 2023

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

Incident date: May 19, 2023

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

Incident date: Mar 20, 2023

Sunroof shattered for no reason.

Incident date: Mar 20, 2023

At 71,000 miles, steering fault service now keeps showing up. Steering would lock up out of the blue. Dealer states rack and pinion needed to be replaced. Ford should do a recall since a lot of people are having the same problem and it is extremely dangerous to lose steering while driving.

Incident date: May 19, 2023

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehic... Read more

Incident date: Apr 30, 2023

The contact owns a 2007 Toyota Tundra. The contact initially received a recall notice for NHTSA Campaign Number: 09V388000(Vehicle Speed Control); the vehicle was taken to the dealer and the recall was serviced. Recently, the contact stated that as his wife was exiting their driveway, the vehicle independently accelerated without warning. The contact's wife turned the vehicle into her yard where s... Read more

Crash 1 injured

Incident date: May 18, 2023

on cruise control at 70mph starting uphill as speed decreases transmission will shift to a lower gear as it should. almost immediatly speed control shuts throttle down to idle causing drastic loss of speed. In heavy traffic this is a danger to following traffic as it is as if I am coming to an abrupt stop. FMCo manufacturing says so what, take cotrol of your vehicle manually. This is an option but... Read more

Incident date: May 12, 2023

The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last ... Read more

Incident date: May 17, 2015

Tesla Model Y adaptive Cruise control was engaged while on an expressway; there were no cars in sight in front of me and very light traffic about 1000 feet behind me; the distance was set to 4 car lengths. I was steering from the travel lane to an exit lane, with feet off of the pedals. While steering from travel lane to exit lane, the adaptive cruise control suddenly braked, and the car reduced... Read more

Incident date: May 15, 2023

I am filing a complaint regarding the quality of cars manufactured by Toyota, which I believe poses a risk to drivers' lives. I recently bought a new 2023 Toyota Camry LE AWD from a dealer in Kansas Throughout my life, I have driven numerous cars, but I have never felt as unsafe and fearful as each time I drive this car and feel I don't know whether I will be able to return home safely or not. Thi... Read more

Incident date: May 14, 2023

Likely ICCU failure incapacitated vehicle while in motion on highway. Vehicle decelerated uncontrollably and would not re-accelerate. Shortly thereafter 12v battery warning appeared and vehicle was no longer operable. Series of warning lights. “check electric vehicle system” upon car starting, “Stop vehicle and check power supply” shortly after starting drive, "12v battery very low" i... Read more

Incident date: May 14, 2023

Likely ICCU failure incapacitated vehicle while in motion on highway. Vehicle decelerated uncontrollably and would not re-accelerate. Shortly thereafter 12v battery warning appeared and vehicle was no longer operable. Series of warning lights. “check electric vehicle system” upon car starting, “Stop vehicle and check power supply” shortly after starting drive, "12v battery very low" i... Read more

Incident date: May 14, 2023

Likely ICCU failure incapacitated vehicle while in motion on highway. Vehicle decelerated uncontrollably and would not re-accelerate. Shortly thereafter 12v battery warning appeared and vehicle was no longer operable. Series of warning lights. “check electric vehicle system” upon car starting, “Stop vehicle and check power supply” shortly after starting drive, "12v battery very low" i... Read more

Incident date: Sep 1, 2022

My son was driving on the freeway, traveling approximately 83 mph, when the vehicle lost power, the engine stalled and he lost the ability to steer the vehicle properly. The vehicle was parked at nearest gas station until i could get to it. After inspecting engine, I noticed some wires that had the insulation coming off. I replaced wiring harness, and when doing so, found the main harness to be s... Read more

Incident date: Mar 29, 2023

Our vehicle has an auto start/stop function. At least a dozen times since we've owned the vehicle, the engine does not RESTART after a stop at a traffic light or in stop go traffic. The vehicle must be placed in park and the engine must be restarted. An error displays on the dash that says "please start engine manually" with the graphic for the start/stop system. THIS IS EXTREMELY DANGEROUS BE... Read more

Incident date: May 14, 2023

My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the pavement. When the hood was popped, we noted the coolant boiling which caused the cap to pop off and th... Read more

Incident date: May 15, 2023

The contact owns a 2019 Ford F-150. The contact stated that on various occasions after turning on the vehicle, a loud rattling noise was heard coming from the engine compartment. The contact also stated that the failure reoccurred while the vehicle was stopped at a traffic light. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to ... Read more

Incident date: May 15, 2023

I purchased my vehicle in October 2022 and in April 2023 I was driving on the freeway and the SUV turned off there were no warnings no difference in any other time I was driving all that happened right before the car turned off it was a big huge noise coming from the engine like something exploded or like a loud bang so I get my vehicle towed to GMC and the mechanic described my damage as catastro... Read more

Incident date: Feb 22, 2023

The contact owns a 2003 Honda Pilot. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 256,000.

Incident date: May 4, 2023

2011 Porsche Cayenne S Model- Consumer is writing in reference to Porsche Recall ANB4. Requesting investigation into the rubber sealer replacements and ordering the Porsche Cars North America to redo the recall for all subjected vehicles after providing enough headlight rubber sealers to dealerships. Recall letter & pictures attached.

Incident date: May 4, 2023

Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.

Incident date: May 4, 2023

Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.

Incident date: May 12, 2023

The contact owns a 2017 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The low oil and fuel pressure warning lights were illuminated. The contact stated that as a result of the fai... Read more

Incident date: Mar 9, 2023

The contact owns a 2004 BMW 745LI. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 04V379000 (Seats) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made awar... Read more

Incident date: May 15, 2023

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to at... Read more

Incident date: May 15, 2023

Dash is melting- it is causes an extreme shine reflecting on the windshield and extremely sticky. In the sun, full sun or a cloudy day, it causes a large glare in the direct line of sight. It is very unsafe to drive. It spans the entire dash. There is no escaping the glare during the day.

Incident date: May 14, 2023

I am [XXX] from [XXX].It said from the Part 573 SAFE Recall Report 22V-307.OMB CONTROL NO: 2127-0004.FROM THE NHTSA NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISRATION.This is a settlement that I was approve for you can email me at this address [XXX]. Mycome track number is [XXX].Address is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Incident date: May 12, 2023

I took my KIA Rio to mechanic for knocking noise in engine. Mechanic said it's not the original engine and has been replaced. Nuts and bolts are rusted and some aren't even tightened or torqued correctly. I am the second owner of this car and could have been in an accident. This is very scary. There was no information about a different engine or anything else warning me about KIA or Hyundai cars. ... Read more

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