Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 140,155 complaints for TOYOTA

Incident date: Jan 15, 2026

Most recently my engine started to have a clicking/knocking sound that was progressively getting worse. This happened within 1000 miles of replacing the timing belt. I now have a cylinder 2 failure and the dealer is recommending a $6000 plus complete used engine replacement with a warranty of only 12,000 miles. the knocking goes away if cylinder 2 plug is pulled. car has had multiple probl... Read more

Incident date: Dec 6, 2025

I own a 2018 Land Rover Range Rover where the airbag warning light remains illuminated at all times on the dashboard, even when the front passenger seat is empty and no cargo is present on the seat. The warning light for airbag indicatesthat the air bag is not activated and will not work in a collision. The passenger air bag has been inoperable for over 2 years.This issue has persisted for several... Read more

Incident date: Dec 16, 2025

I am in Virginia and received a recall code C0020-01 for general abs fault. The truck continues to beep alerting me of this fact. I need replacement of the hcu. Which i have been told controls the breaking hydraulics. To me this seems to be of concern and could easily cause an accident and injury. This has been occurring since August of 2025 and I have been in contact with the dealership, Bl... Read more

Incident date: Jan 9, 2026

Was driving in early morning heard a thud sound and discovered back window on hatch had shattered. No one was around, I did have the rear defrost on and not the wiper.

Incident date: Jan 9, 2026

The power steering has failed and the rack and pinion needs replacement. Altho there was a recall they will not honor me to fix Bec they said it was over mileage. This is a safety concern bec the vehicle cannot be driven safely without power steering. It can cause you not to be able to turn fast enough or move from on coming traffic. I almost hit another vehicle trying to turn onto road. Have had ... Read more

Incident date: Jan 9, 2026

Odometer Fraud. The contact purchased a 2022 Ford F-150. The contact stated that the vehicle was purchased from the local dealer. Upon purchase, the dealer's Odometer Disclosure Form indicated that the odometer mileage reading was 82,823. However, after obtaining a Carfax Report, the contact discovered that the last odometer mileage reading was 126,170.

Incident date: Jan 15, 2025

Steering angle sensor has malfunctioned, sometimes when i turn the traction and stability control completely turns off, abs randomly activates while im driving.

Incident date: Dec 5, 2025

The contact owns a 2020 Land Rover Discovery. The contact stated that while the vehicle was at the dealer for maintenance, the contact was made aware of TSB: SSM74710 for the windshield seals. The vehicle was inspected under the TSB: SSM74710 (Failed Windshield Seals). The contact stated that on a separate occasion, months after the repairs, water leaked inside the cabin of the vehicle. The water ... Read more

Incident date: Dec 1, 2025

While backing up the front brakes screech terribly. This problem is constant. Every time you reverse and brake.

Incident date: Jan 15, 2026

1) Brakes spongy hard to stop have to pump like old truck to get good pedal. Dangerous almost rear ended vehicle ahead. Family uses caution to drive. Took to Honda world 8-8-25. Tec and sec mgr said nothing wrong w rakes. Ridgeline has 4181 miles on it Cyst num107536 inv # hocs468892 2)blind spot warning light appears in black background near dash. Had to highlight area around it so easier to fin... Read more

Incident date: Jan 5, 2026

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The contact had been waiting on parts for six months. The manufacturer was not contacted. The contact had no... Read more

Incident date: Feb 11, 2025

To Whom It May Concern, I am submitting this letter as a formal complaint regarding the unresolved unavailability of a safety-critical ABS module for my vehicle and the improper closure of my case by Stellantis without escalation. Vehicle Information: 2015 Jeep Wrangler Unlimited Sahara ABS Control Module Dealer Documentation: On January 15, 2026, I received written confirmation from Texan Do... Read more

Incident date: Mar 1, 2024

the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogged the mechanic that fixed it said its a common issue with the Honda odyssey and should be recalled by Honda, I am therefore requesting the nhtsa to investigate this matter further so Honda should reimburse for the cost of the repair this issue can be a safety hazard in the event of ... Read more

Incident date: Jan 9, 2020

While driving at roadway speeds, the vehicle experienced a sudden loss of the instrument cluster and infotainment display, immediately followed by an engine shutdown. Steering and braking assistance were reduced during the event, requiring immediate driver intervention to safely maneuver the vehicle. The failure occurred without warning. No prior warning messages or indicators were visible before... Read more

Incident date: Jan 14, 2026

There is a major problem with certain year Hyundai vehicles from 2016-2021 with the engine burning oil and clogging up the exhaust. My moms vehicle has been at dealership for evaluation and combustion cleaning multiple times and the problem still continues. There has been times where she is driving car and it starts to bog down and loose power which is a safety issue especially if on highway. The ... Read more

Incident date: Jan 15, 2026

LIGHTING--DTR warning light stays on an they don't work but then I was pulled over 1 morning on the way to work because the both taillights stopped working. Checked everything no idea what it could be but the wiring. Because if you piggy back off a hot wire they will work. SUSPENSION-- there is a constant popping noise coming from the front, it's either ball joints, stabilizer bar, or could be t... Read more

Incident date: Jan 7, 2026

Sometimes, when driving in a turn, either direction, and hands are released from the steering wheel, the vehicle does not return to center. Force is required to cause the steering to begin returning to center. Once it begins returning to center, seems to always continue to center. This is a dangerous departure from decades of common vehicle operation. An unsuspecting driver can drive into an obst... Read more

Incident date: Jan 7, 2026

The contact owns a 2013 Ford Explorer. The contact stated that the vehicle was taken to the dealer for a recall repair related to a possible rear suspension toe link fracture. The contact stated that while his son was driving 55 MPH, a month and half after the recall repair, the rear driver's side tire had a blowout, causing the vehicle to swerve and to drift into another lane. The contact stated ... Read more

Incident date: Dec 22, 2025

The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, DOT Numbers: 17XEFLE320725 and 17XEFLE321524. While the vehicle was parked, the contact was informed by a co-worker that there was a bubble on the rear passenger's side tire. The contact inspected the tire and noticed that there was a bubble that was two inches deep and 3 inches lon... Read more

Incident date: Dec 22, 2025

Incident date: Jan 12, 2026

Odometer Fraud. The contact purchased a 2006 Jeep Grand Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 116,000, and after taking the vehicle to a certified mechanic, the Carfax report indicated that the actual mileage was 167,000. The contact had not reported the odometer fraud to another agency.

Incident date: Jan 12, 2026

The brakes have stopped working properly. I have to use my entire force and press the brakes so hard to stop.

Incident date: Jan 12, 2026

Had safety recall for loss of power steering repair done in November of 2021. First incident: Leaving a grocery store parking lot, loss of power steering made the steering nearly impossible at low speeds. Message on display said to have steering serviced and dinged. Had a tow truck come and take it to the same dealership that did the repair. Low voltage code was reset, power steering was returned.... Read more

Incident date: Nov 25, 2025

This car was in a BBB binding Arbitration and Hyundai was told to fix: speed control malfunction, speed linit not posting to hub arbitrary fan engagement. The Dealership ALM West had the car 2 weeks and the car sat on their lot. They said we are unable to duplicate the problem. Now in addition I showed them the cracked windshield and they were not responsible. I had an insurance complaint I took i... Read more

Incident date: Jan 15, 2026

My 2022 Hyundai Sonata Limited had a recall issued on the vehicle. I took my vehicle to a dealership and the recall issue was taken care for my fuel tank. Months after this issue was supposedly resolved, my fuel tank exploded and the car has been totaled.

Incident date: Nov 7, 2025

Vehicle: 2014 Honda Odyssey, VIN [XXX] , approximately 88,000 miles. In October 2025, the vehicle developed a strong burning-like odor from the HVAC vents, the temperature gauge rose, and an “Engine Hot” warning message appeared. At the same time, engine performance deteriorated and the engine began misfiring. Due to the overheating warning and drivability issues, I stopped using the vehicle a... Read more

Incident date: Jan 13, 2026

I purchased a 2022 Honda Accord Sport 2.0 in 2023 with less than 100 miles at the time of purchase. To this day it has 15,005 miles, I comply with recommended maintenence, however the car has been trying to kill me. I purchased Honda Care along with numerous other extended warranties. Mind you I paid for the ENTIRE car in cash. While driving, the car randomly slams on the breaks when no one is on ... Read more

Incident date: Dec 17, 2025

While I driving in the past week, a warning that "propulsion power reduced" appeared on my dashboard several times. The last time that I had driven the car, the heater would not turn off, and the smell of burnt rubber filled the car and then dissipated soon after. The car would only run in it's gas engine mode, and not switch over to electric mode, as it usually would. The next morning, the car wo... Read more

Incident date: Jan 12, 2026

Driving in light rain at 65 mph , drivers side wiper failed after using AUTO feature. Occurrd 12/23/20125. Wiper was fixed by dealership under warranty on 12/26/2025. 3 weeks later on 1/12/2026 very same situation occurred and exact same malfunction happened yet again. Drivers side wiper total non-operational again. Taken back to the dealership for repair and the Dealership said with 100% cer... Read more

Incident date: Jan 12, 2026

I received a notification on my Toyota App in mid-Oct advising there was a recall due to the second-row seat being improperly welded. At that time, I was advised a repair was in work and to avoid using those seats. However, I have four children and require all the seats in my Sienna so I have been forced to continue to use the seats, despite the warning. In December, we called our dealership to in... Read more

Incident date: Jan 13, 2026

The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Ov... Read more

Incident date: Jan 14, 2026

The contact owns a 2016 Ford Fusion. The contact stated that the driver's and passenger's side rearview mirrors' blind spot detection system was inoperable. A message advising that unknown sensors were inoperable was displayed intermittently, and the contact was required to press "OK". Additionally, a message advising that unknown sensors were inoperable was constantly displayed on the instrument ... Read more

Crash

Incident date: Jan 9, 2026

Sudden loss of powering steering

Incident date: Dec 19, 2025

The contact owns a 2006 Hummer H3. The contact stated that the frame was rusted on the driver's side. The check engine warning light was illuminated. The contact looked underneath the vehicle and was able to see through the subframe. The contact also noticed cracks in sub frame. The contact was concerned about driving the vehicle. The vehicle was taken to an independent mechanic who determined th... Read more

Incident date: Jan 13, 2026

I am an owner of the same year, and model GMC Sierra 1500 included in the GM Customer Satisfaction Program N212326940, which is the oil cooler line failure. However, my VIN was not included in the program despite experiencing the exact same failure the program covers. My safety and the safety of others is put at risk because the failure may cause an immediate loss of oil pressure or propulsion whi... Read more

Incident date: Jan 12, 2026

Front camera that is needed for all of the lane sensing, Cruise control, lane keep assist malfunctions. This camera is needed to operate all of these safety systems. I’ve seen many blogs with drivers saying they have a similar issue. The fix is $1800.

Incident date: Jan 12, 2026

Door latches freeze, and door won’t stay closed. Operator must drive while holding the door shut. Super-unsafe.

Incident date: Dec 26, 2025

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact ha... Read more

Incident date: Sep 22, 2025

SAFETY ASSESSMENT: 2019 Porsche Cayenne S Dashboard Material Failure Vehicle Identification: VIN [XXX] , Current Odometer: 46639 Assessment Date: 12/11/2025 Evaluator: [XXX] , Registered Owner/Operator ________________________________________ EXECUTIVE SUMMARY The dashboard upper assembly in this vehicle exhibits progressive adhesive delamination and synthetic leather separation (colloquially “b... Read more

Incident date: Dec 22, 2025

My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became ver... Read more

Incident date: Jan 13, 2026

The component that failed was the wiring harness installed in the engine area. the harness was installed right next to a dip stick. The dip stick has a sharp metal piece welded to it and it punctured the harness cutting wires on the inside. This could have been a potential fire hazard. The problem was able to be reproduced, inspected and confirmed by a certified chevy mechanic at Philips Chevy in ... Read more

Incident date: Jan 13, 2026

Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.

Incident date: Jan 10, 2026

I own a 2018 Honda Odyssey Elite. While driving to ER for my daughter engine started making weird knocking sounds, when I stopped at a red light to turn left off the interstate Odyssey just died and began to smoke. My daughter and I were advised to get out of the vehicle for safety reasons, due to smoke. There was no warning lights or any other indication that the Odyssey had a problem. 911 was c... Read more

Incident date: Jan 13, 2026

Incident date: Nov 28, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 20 MPH, the vehicle stalled with the “Service 4-WD” warning light illuminated. The vehicle was able to be restarted; however, the failure persisted. The vehicle was taken to a dealer, where it was diagnosed and determined that the power transfer unit (PTU) had failed and needed to be replaced. The vehicle was... Read more

Incident date: Nov 28, 2025

I was driving down a very busy road and with no warning my car lost power. It would turn over but not start back up. I was stuck in the middle of a busy road way causing traffic’s to back up. I had to call the police to sit behind me so I wouldn’t get hit from behind.

Incident date: Jan 13, 2026

The contact owns a 2023 Toyota Camry. The contact stated that while driving at various speeds, the vehicle was hesitating and shuddering, and the check engine warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle with a transmission fault and that the transmission needed to be replaced. The contact was informed that the transmission failure was caused ... Read more

Incident date: Jan 13, 2026

The oil pan got a large crack in it right by the plug

Incident date: Jan 13, 2026

I have constantly had to replace spark plugs within the last year — all lights are on dashboard. Finally took it and got a P0372 code, rough idling and misfiring, and stalling. Car once cut off on me while driving. Took it to the Honda dealership and it is indeed my fuel injectors and gasket. I have tried to get in touch about a possible recall but the Honda Manufacturer are failing to release a... Read more

Previous 1 2 3 4 5 ... 98 99 100 ... 2803 2804 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog