Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 140,155 complaints for TOYOTA

Incident date: Dec 1, 2024

In the 2026 Yukons, almost all physical buttons have been replaced by the giant center touchscreen. When starting my vehicle, about a third of the time the screen will not come on, and can’t be turned back on by any means. It will randomly come back on after a few more trips/restarts. This renders several critical systems inoperable. All HVAC does not work, defrosters aren’t available, back ... Read more

Incident date: Jan 8, 2026

While driving the vehicle, the ICCU failed. The vehicle shut down in the middle of traffic without any warnings.

Incident date: Jan 8, 2026

While driving the vehicle, the ICCU failed. The vehicle shut down in the middle of traffic without any warnings.

Incident date: Jan 8, 2026

On March 13, 2026 I purchased a 2023 GMC Sierra AT4 Pickup with 3.0 Diesel Engine. While driving on a state highway in a 35 mph zone I started to accelerate as the speed zone changed. The truck suddenly had the rear wheel lock up for a brief time about quarter to half second then the truck proceeded on. This happened as the transmission was downshifting. Then on or about March 24, 2026 I was using... Read more

Incident date: Feb 28, 2026

While driving at approximately 20 mph in normal drive mode, the power train lost power for 2 or 3 seconds and the vehicle decelerated before accelerating normally.

Incident date: Apr 4, 2026

Ticking at cold start. 4/02/26 on way home from work. Truck loses acceleration while driving. Bug jumps then display says low power mode. Truck will start but will not move forward or in reverse. RPMs increase but no propulsion. Recall was performed 11/17/25 and passed inspection through Romain GMC Evansville, IN. Called Romain on 4/02/26 and was told someone would return my call 4/03/26. Still w... Read more

Incident date: Apr 4, 2026

Steering gear and torque sensor failure at 39,000 miles. Car is unsafe to drive and costs over $3500 to fix. The problem has been diagnosed at a dealership. No warning lights or codes apparent, problem is worsening and the car is becoming unsafe to drive. Steering gear or rack could be available for inspection.

Incident date: Apr 4, 2026

The latch and hinge for the engine inspection door on the front of the vehicle fell off. The assembly was glued on the body and the glue/adhesive failed and the assembly fell off and lost. This has been reports before on similar Winnebago units and it certainly represents a safety issue.

Incident date: Mar 15, 2026

The 6.2L V8 motor is known to have faulty internals. I was driving down the highway and the motor shut off. The vehicle needs a new motor now. GM has offered an oil viscosity change to 0w-40. That was done 20k miles ago. This vehicle now needs a new motor

Incident date: Mar 15, 2026

Incident date: Mar 23, 2026

I am submitting this complaint to report serious safety, usability, and infrastructure-related issues concerning my Hyundai NEXO hydrogen fuel cell vehicle. The vehicle has become unsafe and practically unusable due to multiple technical problems, lack of service support, and the widespread unavailability of hydrogen fueling infrastructure in the Bay Area of California. These issues collectively p... Read more

Incident date: Jan 25, 2026

Incident 1 (Loss of Propulsion in Traffic) - 12/16/25 The vehicle failed to restart immediately after the auto start-stop system attempted to re-engage the engine. Upon attempting to accelerate, the engine did not restart, resulting in a complete loss of propulsion while in active traffic. The vehicle became temporarily inoperable and unresponsive, creating a hazardous condition with elevated risk... Read more

Incident date: Apr 4, 2026

The 12V battery in my 2025 Hyundai Ioniq 5 failed under normal use, causing repeated loss of vehicle function. Voltage measured ~12.3V at rest, dropping to ~12.0V when opening the door, and collapsing to ~11V then ~9V under light load (headlights), resulting in system shutdown. After a failed start attempt, the vehicle experienced a brownout followed by a complete loss of 12V power for approximat... Read more

Incident date: Mar 1, 2026

Vehicle: 2026 Honda Civic Sport Hatchback VIN: [XXX] Mileage at time of complaint: 1,500 miles Description of Problem: The vehicle jerks/shudders when turning at low RPM. This occurs consistently during low-speed maneuvers such as parking lot turns and slow cornering. The issue is repeatable and has been present since purchase. Multiple passengers have independently noticed and remarked on the is... Read more

Incident date: Mar 1, 2026

Received a recall statement for the brake system master cylinder. Called Bowen Scarff Ford Dealership and made an appointment to have it repaired, and then they called and cancelled the appointment stating the part was on backorder with an indefinite timeline for availability. I asked them to open a repair order today 4/3/26 so it’s documented I tried and they told me “you are on the list”. ... Read more

Incident date: Mar 1, 2026

The contact owns a 1990 Honda Civic. The contact received notification of NHTSA Campaign Number: 95V103001 (SEAT BELTS). The contact stated the driver’s and front passenger’s side seat belts failed to function as intended. The driver’s side lap belt failed to retract, and the receiver buckle failed to function as designed. The vehicle was driven without the seat belt. The contact stated tha... Read more

Incident date: Apr 3, 2026

The contact owns a 2003 Ford Windstar. The contact stated that while driving over a railroad track at 40 MPH, the rear axle snapped. The wheel hub to the axle was barely connected. The contact referenced NHTSA Campaign Number:15V608000 (SUSPENSION); however, the contact had not received the recall notification. The dealer was not notified of the failure. The vehicle was not repaired. The manufactu... Read more

Incident date: Apr 3, 2026

This car has a faulty motor that Honda is well aware of. The head gaskets crack, and the antifreeze leaks into the cylinder. Specifically, Cylinder 3. My car is at the dealership, and the repairs are 6500. They refuse to acknowledge this problem and currently have a class action lawsuit because of this very issue. I need a car because I am a full-time student.

Incident date: Apr 3, 2026

The driver side door lock actuator makes a long click noise. Also when I unlock my car it makes the same sound

Incident date: Feb 10, 2026

Rear drivers side third row seat did not stop closing when child was sitting in the seat (button was accidentally pressed by child). Thankfully we were loading the trunk and were able to move the child out of the way while another one of us hit the button to lift the seat back up. Child was [XXX] lbs/ [XXX] old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55... Read more

Incident date: Apr 1, 2026

I was just driving normal and a message on my dashboard started to appear saying to clean my windshield or the collision mitigation system cannot work, We cleaned the windshield several times and it didn’t work the light still on, mow it got worst all of the lights turned on when I drive the car, adaptive cruise control light, road departure mitigation system problem light, lane keeping assista... Read more

Incident date: Feb 26, 2026

There has been a safety recall for this vehicle for the same issue for far too long. Fords temporary remedy has made my vehicle be even more unsafe to drive causing faults with AWD, Traction control, hill assist, power steering, alternator producing to high voltage, etc. the vehicle was not legal to drive from ‘at to February do to this issues. Fords temporary remedy issued a new recall 25S76 re... Read more

Incident date: Jul 3, 2025

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle lost automotive power with the check engine and other unknown warning lights illuminated. Additionally, the vehicle stalled several times and with several unknown warnings illuminated. The contact stated that a friend had checked the vehicle and stated that there was no oil inside the engine... Read more

Incident date: Jan 19, 2026

For the past year my steering wheel gets stuck or feels sticky. Especially when I am driving at higher speeds of 45mph or above. It happens more so when the temperature outside is warmer or I have been driving on the highway. When I turn the wheels left to go around a curve, the wheel will stay when I go to return the wheel to center. It causes my car to bounce back and forth and be very shaky. I ... Read more

Incident date: Jan 24, 2026

I had just finished charging the vehicle overnight on a Level 2 charger at a family members home. After leaving the driveway and driving a few hundred feet, an error message showed on the vehicle screen saying "Check Electric Vehicle" system, and then later a second message that said to stop the vehicle. I immediately turned the car around parked it in the driveway again and called roadside assis... Read more

Incident date: May 30, 2025

255 55 R19

Incident date: May 30, 2025

●Unknown- transmition seem to slip or acted like stalling or about to die. Would jerk forward and shutter till finally would not start after being turned off. So had it towed because would not start again. ●myself and others in my 2017 Ford Focus titanium edition were traveling over a bridge at the time of the incident and very well have stalled out or quit running in the middle of traffic o... Read more

Incident date: Mar 25, 2026

I am experiencing persistent and unresolved issues with the infotainment and display system in my Toyota Corolla, primarily involving Apple CarPlay overriding the driver display. Even when I manually disable the setting that allows CarPlay/navigation to take over the display behind the steering wheel, the system does not retain this setting. After turning the car off and restarting it, the navigat... Read more

Incident date: Mar 18, 2026

Transmission issues began to occur shortly after purchase in 2017. The Honda dealership finally did a software update after several complaint. This temporarily fixed the issue. The car shifts low gears harshly and with hesitation. The transmission system failure/problem light came on and the car lost power. The car makes a squeaking noise between 23-30mph. Most recently we were traveling on an int... Read more

Incident date: Mar 18, 2026

My vehicle is at the dealership now - it wasn’t starting properly, started always getting low on oil which I took to the dealership for them to monitor- and then the check engine light came on- once that came on just last Thursday I did not drive the vehicle except to the dealership to be inspected - which my appt was Monday and they found metal shavings in the oil and said the whole engine need... Read more

Incident date: Mar 18, 2026

While making a left turn at a four-way intersection, the passenger side front door opened the latch failed. This vehicle is equipped with motorized door handles that retract/flush when the vehicle is in drive indicating that the doors are locked. The door handles were retracted while driving the vehicle and making the slight left turn. During the turn, the passenger side front door opened and wa... Read more

Incident date: Feb 26, 2025

I was driving the vehicle on the freeway when the check engine light appeared and after a few seconds the cars engine suddenly shut off. There was a loss of power steering from the lack of engine power which made it difficult for me to steer and a sudden loss of speed which made several vehicles take evasive maneuvers to avoid having an accident with my car as I merged onto the shoulder of the fre... Read more

Incident date: Apr 2, 2026

The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separat... Read more

Incident date: Feb 28, 2026

My 2021 Toyota RAV4 Hybrid exhibits significant vibration in both exterior rear-view mirrors beginning at approximately 30 MPH, worsening at highway speeds of 50–70 MPH. Toyota has acknowledged this as a known manufacturing defect via TSB T-SB-0079-20, which identifies the original mirror mounting studs and reinforcement brackets as inadequate from the factory. The condition was confirmed by my ... Read more

Incident date: Feb 17, 2026

My 2022 Kia K5 GT-Line has had a recurring check engine light fault (P0471 — exhaust pressure sensor circuit) since approximately 9,874 miles in September 2022. The vehicle has been brought to the servicing Kia dealer a minimum of five times for this same fault across nearly 65,000 miles. It has never been permanently resolved. Most critically: dealer repair records from May 2025 (56,501 miles) ... Read more

Incident date: Jan 19, 2026

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjusto... Read more

Crash 1 injured

Incident date: Feb 18, 2026

Failure of the electrical system beginning on January 10,2025 which continues to get worse even after multiple visits to the dealership for warranty the dealer continues to say they cannot reproduce the problems such as automatic wipers not working, functions of the system is erratic creating distracted driving, I am sending the video link to you, the dealership and the manufacturer . this is the ... Read more

Incident date: Feb 18, 2026

Incident date: Apr 2, 2026

This submission is an update to NHTSA Complaint #11727024. The vehicle continues to experience recurring engine overheating and misfire conditions. These issues have been previously diagnosed and are consistent with known manufacturer Technical Service Bulletins (TSBs) related to this engine. Despite this: The dealership has not performed the appropriate diagnostic protocol (including STAR testi... Read more

Incident date: Apr 2, 2026

Incident date: Dec 26, 2025

From the time i got my 2024 yukon denali i have had problems with the electrical systems not working, it was in the shop for 2 months upon delivery to me when it was brand new, and since then i have had issues with the engine racing, the start button not working, or cutting off and on , on its own, recently the motor cuts on but never turns over. It has been in the shop again for over a week now a... Read more

Incident date: Dec 26, 2025

Incident date: Dec 22, 2025

STEERING: 2025 Honda CRV steering became "sticky" when veering left, making it difficult to maneuver back to center and the steering could feel a bit jumpy. There were also faint clicks when driving in circles to the left. The VIN was not listed under the current recall number 24V-744 so we brought it to the dealer to see if it was under warranty. The sticky steering only happens after driving the... Read more

Incident date: Dec 22, 2025

Incident date: Feb 15, 2026

When decelerating/braking there is a knocking in the rear of the car. It has gotten progressively worse. Had the dealership check it out but found nothing wrong. They didn't drive the car.

Incident date: May 1, 2024

When decelerating/braking there is a knocking in the rear of the car. It has gotten progressively worse. Had the dealership check it out but found nothing wrong. They didn't drive the car.

Incident date: Sep 25, 2025

The power liftgate system appears to be malfunctioning. The vehicle intermittently displays a warning that the liftgate is open when it is fully closed and secured. When this occurs, the liftgate will not open using the exterior handle, interior button, or key fob. Additionally, the false “liftgate open” alert triggers the vehicle’s alarm system to activate unexpectedly without any attempt t... Read more

Incident date: Dec 3, 2024

Vehicle equipped with operational red and blue emergency lights prohibited by law, facilitates criminal activity such as impersonation of a police officer, civil regulatory laws regarding excess auxiliary lights, etc. Seller has actual knowledge and can be liable under color of law upon a purchase agreement with a buyer. Vehicle has open recalls and unresolved mechanical/electrical maintenance.

Incident date: Jan 22, 2026

Vehicle: 2020 Kia Sportage Issue: Excessive Oil Consumption — TSB #TSB_ENG222 I am reporting a recurring issue involving excessive engine oil consumption in my 2020 Kia Sportage. The engine is consuming oil at an abnormal rate between scheduled oil changes, requiring me to add approximately 2.5 quarts of oil every month to maintain safe operating levels. This issue first began approximately 6 m... Read more

Incident date: Jan 22, 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the message “4WD/Pull Over” was displayed, and the Low Oil warning light was intermittently illuminated. The contact became aware of the warning lights after receiving an oil change. Additionally, the oil level needed to be topped off after driving approximately 3,000 miles. While driving at var... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog