Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 140,155 complaints for TOYOTA

Incident date: Jun 11, 2025

This is a supplemental report to my previous filing regarding a 2023 VW ID.4 battery fire. On May 28, 2025, while being operated, the vehicle suffered a catastrophic thermal event. White smoke emanated from the front compartment followed by active flames. The vehicle was a total loss. Critical Safety Finding: A subsequent forensic examination conducted on October 29, 2025 (File 27739-01) by a cer... Read more

Fire

Incident date: Oct 21, 2025

While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it began to accelerate again. It happened on a Sunday, I called the dealership Monday Morning. I was n... Read more

1 injured

Incident date: Oct 21, 2025

1 injured

Incident date: Oct 21, 2025

Incident Description: I purchased a 2016 Hyundai Veloster (VIN: KMHTC6ADXGU255844) in May 2025. Shortly after purchase, the vehicle began exhibiting serious mechanical issues, including engine knocking, excessive oil consumption, stalling, misfiring, and loss of power. Despite these ongoing issues, the vehicle is listed as having Recall 198 completed. However, the symptoms associated with that rec... Read more

Crash 1 injured

Incident date: Apr 10, 2026

3/31/26 2pm After highway driving - 3 miles/35 mph tried to brake- Immediately something was wrong with the brake as and it felt spongy/mushy/unresponsive. Car did not slow until I pressed the brake fully to the floor. The car did stop &was alarmingly unresponsive. Around this time,noticed the white BRAKE light illuminated. Continued to drive - terrified. Had to brake VERY HARD to get car to slow... Read more

Incident date: Apr 6, 2026

I took my car in because the electric parking brake warning appeared while driving. I also looked it up and saw many others were having this issue. So basically Honda charged me for something that’s an ongoing Honda issue and passed it off as a glitch and cleared the codes. Clearly Honda needs to recall the 2023 accord because this isn’t safe and clearing the code isn’t taking care of the pr... Read more

Incident date: Jan 1, 2026

Incident date: Mar 31, 2026

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufac... Read more

Incident date: Apr 10, 2026

The digital screens that contain the gauge cluster and infotainment array intermittently flicker, black out, or go to static. Sometimes it's one side or the other and sometimes it is both. When the gauge cluster screen is affected, the heads-up display on the windshield also turns off. All of this can happen while the vehicle is idle or while driving. Sometimes the displays flicker and sometimes... Read more

Incident date: Feb 2, 2026

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen and independently blinked on and off, causing the safety features to become unavailable while operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar ... Read more

Incident date: Feb 2, 2026

While driving at steady speeds around 50–65 mph, the vehicle intermittently feels like it shifts into neutral and the engine revs unexpectedly. After a moment, the transmission re-engages. This creates a safety concern, especially at highway speeds. Issue appears consistent with reported problems involving OSS (Output Shaft Speed) sensor or transmission lead frame signal loss in 2015–2017 Ford... Read more

Incident date: Feb 2, 2026

axle is deteriorating and make a clicking, vibrating and loud noise when turning or driving

Incident date: Jan 1, 2023

Oil consumption, causing high pressure furl pump to clog. It also causes catalytic converter to clog. No warning of oil loss. Causing stalling out while driving. Caused the engine to seize. New engine replaced and still same problem s

Incident date: Feb 11, 2026

[XXX] I was local driving and my Ram truck got silent and engine died. I still had power steering. When I rolled to a stop the message said "press brake and put in park". The truck put itself in park before I pressed the brake pedal. It took 3 attempts to get my truck started. I drove to Walker dealer in Alexandria, La., and reported problem. Service advisor put a computer on the truck and it had... Read more

Incident date: Feb 11, 2026

Intermittent loss of power steering with no warning other than message on dash saying loss of power steering then shut the car off and restart it and powering steering back for a little while and then it repeats

Incident date: Feb 11, 2026

The contact owns a 2019 Honda Odyssey. The contact stated that while stopped at a stop light, the Auto START/STOP feature malfunctioned, and the engine failed to immediately restart after depressing the brake pedal. The contact stated that the failure had occurred on several occasions. On one occasion, the engine failed to restart, and the vehicle was towed to the local dealer, where it was diagno... Read more

Incident date: Apr 10, 2026

Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449. It was later discovered that the mileage was 169,301 upon scanning the vehicle.

Incident date: Sep 23, 2024

I experienced unintended acceleration while operating my vehicle. I was slowly pulling into a parking space at a gym when, without warning, the vehicle suddenly accelerated rapidly forward. I did not intentionally press the accelerator at that time. The unexpected acceleration caused the vehicle to surge ahead and collide with a light post, resulting in significant damage to the front bumper. For... Read more

Crash

Incident date: Apr 9, 2026

On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was ... Read more

Incident date: Apr 7, 2026

I am filing this safety complaint regarding a documented engine wire harness chafing defect in my 2021 Chevrolet Silverado 1500 with the 2.7L L3B Turbo engine. While driving, my truck experienced erratic acceleration, engine throttling to 3,000 RPM without returning to idle after releasing the accelerator, engine misfires, sudden loss of engine power, stalling, and multiple simultaneous warning l... Read more

Incident date: Dec 25, 2023

APPROXIMATELY THREE WEEKS AFTER PURCHASING THIS VEHICLE, THE ENGINE SEIZED UP AND NO LONGER RAN. I TOOK IT TO THE DEALERSHIP AND GOT A ENGINE AND SUPERCHARGER REPLACEMENT. FROM THAT POINT ON, THE STRUCTURE IS BEEN NOTHING. BUT PROBLEMS AND I AM AFRAID TO DRIVE THIS TRUCK FOR THE SOLE REASON OF IT ACCELERATING BY ITSELF. AND ME ONLY BEING ABLE TO STOP IT BY HOLDING THE BREAKDOWN. ALSO UPON THEN REP... Read more

Incident date: Apr 9, 2026

The power steering system failed and numerous other electrical systems showed as broken as a result. The dealer service dept said: "We found corrosion on connector C1467A meaning that water is getting inside the connector somehow which caused the module to short out. The steering rack is not the failure, it is the module. However, the module is built into the steering rack. Can't replace it separ... Read more

Incident date: Dec 16, 2025

The contact owns a 2019 Ford Explorer. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V101000 (Suspension). While retrieving the vehicle, the vehicle failed to start. The contact heard the mechanic revving the engine of the vehicle. The dealer determined that the fuel pump and fuel pump module needed to be replaced, and that the failure was not related to t... Read more

Incident date: Apr 6, 2026

Oil plug in engine gets brittle and fails by cracking. This cause a complete engine failure with only 36k miles on it. Mechanic says this is a known issue. I could not operate the vehichle and broke down without warning. I have a reciept for the nrand new engine.

Incident date: Mar 29, 2026

See attached document for complaint. I am writing with concern that a safety recall on my vehicle has not been corrected by Ford. Please see enclosed recall notice, dated July 2025. Since receiving the notice, I have not been notified to have the vehicle repaired and a recent online check for my VIN number indicated no schedule to complete the recall repair. In my opinion, nine months is too lon... Read more

Incident date: Mar 29, 2026

The vehicle experienced a sudden loss of drive power and entered a 'fail-safe' mode with check engine light, warning chimes and service vehicle warning message. A diagnostic scan revealed fault codes P1C2D03 (High Pressure Electric Oil Pump Motor Position Sensor), P193B79 (High Pressure Electric Oil Pump Performance), and P086800 (Transmission Fluid Pressure Low). These three specific codes are ci... Read more

Incident date: Apr 7, 2026

While driving on a highway at approximately 50 mph, the vehicle suddenly lost acceleration without warning and was unable to exceed approximately 10–15 mph. This created a dangerous situation requiring immediate maneuvering across multiple lanes of traffic to reach safety. At the time of the incident, the check engine light was illuminated. Diagnostic trouble codes P0191, P2177, and P2179 were ... Read more

Incident date: Apr 7, 2026

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to O'Reilly, where an unknown diagnostic result was provided. The vehicle was taken to the used car dealer where it was purchased, and the engine was disassembled. The dealer determined that the cylinder head was cracked. The vehic... Read more

Incident date: Apr 7, 2026

Incident date: Apr 8, 2026

The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact, the contact’s girlfriend became aware of an abnormality with the front passenger’s side tire. The contact's girlfriend called the cont... Read more

Incident date: Apr 16, 2024

The contact owns a 2023 Roadtrek Zion Slumber RV built on a 2022 Ram Promaster 3500 Chassis. The contact stated that the clasp for the RV pop top was misaligned and had failed to securely lock the pop top. The RV was taken to the dealer, and the dealer attempted to align the clasp, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The fail... Read more

Incident date: Apr 9, 2026

The contact owned a 2005 Toyota Camry. The contact stated that his daughter's vehicle caught on fire while parked in a residential area. The vehicle was unoccupied during the fire; the contact was alerted by the fire department. The fire originated from the engine, it was reported that the cause of the fire was faulty wiring. There were 2 vehicles next to the vehicle that was damaged in the event ... Read more

Fire

Incident date: Mar 13, 2026

The contact owns a 2006 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure; and the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was n... Read more

Incident date: Apr 8, 2026

The automatic emergency braking system has literally locked the brakes up 5 times in the last several months since the car was purchased new from the dealer due to this system thinking we were going to hit the car in front that was not braking hard. One time a car had already turned off the roadway and as we started to accelerate on down the road our car locked the brakes up as it has done 4 othe... Read more

Incident date: Feb 20, 2026

While merging onto the freeway in [XXX] today, I was slowing in response to a metered light but did not come to a complete stop. When the light turned green, and I accelerated, the vehicle suddenly jolted and produced a loud impact noise, similar to hitting a large pothole. I returned to the on-ramp to check the roadway but found no visible obstruction or hazard that would explain the incident. I... Read more

Incident date: Apr 7, 2026

The white paint on my 2016 Honda Civic keeps peeling, which looks bad and is leading to structural rust developing in several areas of my car. Fixing it will be costly, and the paint quality on these vehicles isn't very good, causing frustration for owners. Furthermore, my steering wheel has been sticking for some time, and I've consulted several shops for their thoughts. This also comes with a he... Read more

Incident date: Dec 11, 2025

Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle mode") — that has persisted through a minimum of three (3) separate repair attempts across two ... Read more

Incident date: Apr 8, 2026

Recall Number A0C and NHTSA Recall Number 25V-674 has yet been addressed by the dealer or manufacturer. I contacted the dealership back in October of 2025 when learning about the recall at which time I was told there was no remedy as of yet. We are now in April of 2026 and there remains no remedy for a recall that imposes a risk of losing control of the vehicle's movement which ultimately will and... Read more

Incident date: Dec 23, 2022

A persistent and dangerous safety defect regarding my 2026 Hyundai Tucson. Since February 19, 2026, I have experienced a chemical/burning odor when the heater is in operation. More alarmingly, exposure to these fumes while driving causes me and a passenger to experience severe headaches and dizziness, rendering the vehicle unsafe to operate. To date, I have presented the vehicle for repair on fi... Read more

Incident date: Jan 15, 2026

The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and hazard flashers — its failure could cause loss of safety-critical functions while driving. Total ... Read more

Incident date: Apr 7, 2026

Vehicle accelerated on its own. Only able to stop by turning off the ignition. It was cold at the time 8-15degrees F.

Incident date: Apr 8, 2026

The contact's father owns a 2017 Honda Civic. The contact stated that the A/C unit was blowing warm air while activated. Due to the failure, the defroster system failed to clear the glass as intended. The vehicle was taken to a dealer, where the mechanic discovered that the A/C compressor shaft seal and the A/C evaporator were inoperable. The mechanic also discovered that flammable gas was leakin... Read more

Incident date: Mar 7, 2026

Well known and documented failure of 2015-2019 Corvette ZO6 and Grand Sport wheels cracking prematurely due to poor manufacturing process. General Motors/Chevrolet has already publicly admitted liability to avoid court cases already filed. They agreed to offer extended warranty to owners of affected vehicles in 2024, offering full replacement cost of defective wheels. They assigned a company, Anal... Read more

Incident date: Mar 26, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black or displayed a half-operating screen. An unknown warning light was illuminated with the message "Attention Needed - Service Engine Soon" displayed. The vehicle was taken to a dealer, and it was determined that Part Number: BE52 needed to be rep... Read more

Incident date: Apr 7, 2026

The contact owns a 2024 Honda Prologue. The contact stated that while reversing, the rear-view camera screen was blank. The contact stated that the battery was not fully charged. Additionally, while making a left turn, there was an abnormal clicking sound coming from the front passenger’s side of the vehicle. The vehicle was taken to the dealer several times. The contact was informed that the fr... Read more

Incident date: Apr 7, 2026

The seat has been repaired at a Nissan two or three times and still the motor on the seat just stops working so it will not go forward or backward. Regarding the auto braking system, the camera or car will seem something in front of me and will auto brake, a hard brake, but there won’t be anything in front of me.

Incident date: Feb 16, 2026

The contact owns a 2021 GMC Yukon XL. The contact stated that while driving approximately 50 MPH and merging onto the freeway, the check engine warning started flashing and the vehicle started losing automotive power. The vehicle was driven back to the residence. After stopping the vehicle, the vehicle was idling roughly and was shaking abnormally. The vehicle was towed to a local dealer. The deal... Read more

Incident date: Feb 1, 2026

Oil leaking from the oil cooling lines where the rubber hoses connect to the metal lines. Thankfully caught before the rubber hoses completely blew out of the crimp. GM issued two Customer Satisfaction Programs (N212326940 & N192220080) for this issue, neither of which covered my vehicle. Clearly this was a much bigger issue. This is a safety issue as it can lead to a sudden oil loss, which co... Read more

Incident date: Apr 7, 2026

The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle stalled while driving at various speeds on four occasions. During the first occasion, the vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the low-pressure fuel pump needed to be replaced. The vehicle was repaired, but approximatel... Read more

Incident date: Feb 14, 2026

The steering light comes on , and "engine stopped, steering power low" comes on. The car just stops, usually when I've braked and come to a compete stop, and just completely shuts down. It's done it in the middle of traffic, I don't know why it's an issue.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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