Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 140,155 complaints for TOYOTA

TOYOTA SIENNA HYBRID (2025) - ELECTRICAL SYSTEM May 24, 2026
Incident date: Dec 17, 2025
Unknown! sometimes the rear back up camera goes into a black screen and then once in drive the info screens stays black for about 30 seconds. the cars shifting is hard at times especially when going from slow to fast like for instance on a highway on ramp the shifting is very sluggish. the cupholder are a real hazard my cupholder bottomed out and my drink fell thru luckily there was no liquid in ... Read more
TOYOTA TACOMA (2022) - ENGINE May 23, 2026
Incident date: May 19, 2026
Ever since I bought this vehicle, it stalls randomly. Apparently this is a major issue with this car and complaints are all over the Internet by owners. I have a child and I am afraid to drive the car. I have bought the car to get fixed and it is still stalling. It appears that thousands of people have the same issue as some sort of canister needs to be replaced but even shortly after it is replac... Read more
TOYOTA TACOMA (2022) - ENGINE May 23, 2026
Incident date: May 19, 2026
Timing gears/camshaft issues. dealer mechanic stated that the pin on camshaft broke and timing jumping. dealership stated this is a known issue with Elantra's but Hyundai has done nothing to address this issue. This repair costs over 4000 dollars for a known issue
TOYOTA TUNDRA (2023) - VEHICLE SPEED CONTROL May 23, 2026
Incident date: May 22, 2026
I was driving on a busy highway at a high but legal speed. For a few seconds the vehicle appeared to reset. I lost control and the screen went blank. It was a miracle I did not hit another vehicle. I contacted the dealer and they stated unless it was happening frequently - there is nothing they could do. I spent hours on the phone with the dealer attempting to schedule an appointment, they st... Read more
TOYOTA TUNDRA (2023) - ELECTRICAL SYSTEM May 23, 2026
Incident date: May 22, 2026
I was driving on a busy highway at a high but legal speed. For a few seconds the vehicle appeared to reset. I lost control and the screen went blank. It was a miracle I did not hit another vehicle. I contacted the dealer and they stated unless it was happening frequently - there is nothing they could do. I spent hours on the phone with the dealer attempting to schedule an appointment, they st... Read more
TOYOTA CAMRY HYBRID (2026) - STEERING May 23, 2026
Incident date: May 23, 2026
I was driving on a busy highway at a high but legal speed. For a few seconds the vehicle appeared to reset. I lost control and the screen went blank. It was a miracle I did not hit another vehicle. I contacted the dealer and they stated unless it was happening frequently - there is nothing they could do. I spent hours on the phone with the dealer attempting to schedule an appointment, they st... Read more
TOYOTA CAMRY HYBRID (2026) - STEERING May 23, 2026
Incident date: May 23, 2026
P0128CODE P0024 CODE SECOND Cam Shaft sensor failure Thermostat failure, stuck open Electrical issues from low battery power Failure to shift to park when shutting off vehicle
TOYOTA CAMRY HYBRID (2026) - ENGINE May 23, 2026
Incident date: May 23, 2026
P0128CODE P0024 CODE SECOND Cam Shaft sensor failure Thermostat failure, stuck open Electrical issues from low battery power Failure to shift to park when shutting off vehicle
TOYOTA GRAND HIGHLANDER (2024) - VISIBILITY/WIPER May 23, 2026
Incident date: May 16, 2026
I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.
TOYOTA HIGHLANDER (2020) - FORWARD COLLISION AVOIDANCE: WARNINGS May 23, 2026
Incident date: May 11, 2026
Was slowing down for traffic in front of me and my brakes were applied automatically from the crash impact sensor and I was rear ended
Crash
TOYOTA CAMRY (2019) - LANE DEPARTURE: WARNING May 23, 2026
Incident date: Sep 15, 2025
all driver assistance features shut down randomly when starting vehicle for at least 45 minutes. had to drive vehicle without safety features to get home. without lane assist-fwd collision-side collision alert-rear traffic alert etc make vehicle difficult to drive and could result in accident. Dealer and Audi are aware of problem have tried to fix twice and tell me at present there is no fix. poss... Read more
TOYOTA RAV4 (2020) - FORWARD COLLISION AVOIDANCE: WARNINGS May 23, 2026
Incident date: May 9, 2026
all driver assistance features shut down randomly when starting vehicle for at least 45 minutes. had to drive vehicle without safety features to get home. without lane assist-fwd collision-side collision alert-rear traffic alert etc make vehicle difficult to drive and could result in accident. Dealer and Audi are aware of problem have tried to fix twice and tell me at present there is no fix. poss... Read more
TOYOTA HIGHLANDER (2021) - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA May 23, 2026
Incident date: May 19, 2026
The rear backup camera display system failed, resulting in a completely blank or black center infotainment screen when the vehicle is shifted into reverse. Yes, the vehicle and its Sensus infotainment system software logs are available for inspection upon request. My safety and the safety of pedestrians were put at immediate risk because the sudden failure of the rearview camera created a severe ... Read more
TOYOTA VENZA (2009) - STEERING May 23, 2026
Incident date: May 7, 2026
Major steering issues car loses the power steering randomly, will be driving around a corner and the car won’t turn at all very dangerous car only has 13,000 miles on it
TOYOTA CAMRY (2024) - SUSPENSION May 22, 2026
Incident date: May 22, 2026
There has been a safety recall for CERTAIN 2019 VW Tiguan's due to improper materials or incorrect process parameters during manufacture of the rear coil springs, which are weaker than intended (Volkswagen's recall number is 42J5). While parked in my driveway on May 17, 2026, my family members heard an exceptionally loud bang from the house and from the street. The coil spring had fractured, and... Read more
TOYOTA CAMRY (2018) - ENGINE May 22, 2026
Incident date: Mar 12, 2026
If I leave the auto idle engine stop on,and come to a complete stop, the auto engine stop turns on, but as I release the brake to drive, the vehicle stalls in drive and engine shuts down. I will have to manually turn the car back on and restart the whole system before being allowed to continue. All while at a green light and a ton of traffic waiting behind me to move! Its very disappointing and em... Read more
TOYOTA CAMRY (2018) - ELECTRICAL SYSTEM May 22, 2026
Incident date: Mar 12, 2026
If I leave the auto idle engine stop on,and come to a complete stop, the auto engine stop turns on, but as I release the brake to drive, the vehicle stalls in drive and engine shuts down. I will have to manually turn the car back on and restart the whole system before being allowed to continue. All while at a green light and a ton of traffic waiting behind me to move! Its very disappointing and em... Read more
TOYOTA RAV4 HYBRID (2025) - ELECTRICAL SYSTEM May 22, 2026
Incident date: Mar 19, 2026
The contact owns a 2023 Mercedes Benz EQB 250. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and the dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was m... Read more
TOYOTA RAV4 (2022) - SUSPENSION May 22, 2026
Incident date: May 20, 2026
2023 Nissan Rogue. The contact stated that while driving the vehicle fishtailed. The vehicle was taken to two dealers where one, the issue could not be duplicated and the other the vehicle was diagnosed with knocking noise, bolt that was loose inside of the cradle at the bottom of the suspension that holds everything up. a common concern and characteristic of the vehicle one dealer diagnose a... Read more
TOYOTA TUNDRA (2024) - ELECTRICAL SYSTEM May 22, 2026
Incident date: May 2, 2026
SOS MODULE FAILURE 3 TIMES IN 8 MONTHS
TOYOTA AVALON (2022) - FUEL/PROPULSION SYSTEM May 22, 2026
Incident date: May 22, 2026
My car stalls out when accelerating. The same issue explained by NHTSA recall 23V-858 but my vin is not included in the recall and it's a 2017 Honda CRV. I have almost been re ended when it stalls in traffic.
TOYOTA AVALON (2022) - ENGINE May 22, 2026
Incident date: May 22, 2026
The contact owns a 2019 Hyundai Kona. The contact observed excessive oil consumption, which has progressively caused the vehicle to stall 2 to 3 times per week. While the engine can be restarted, it idles and runs roughly immediately afterward. Additionally, the contact noted a distinct smell of burning oil exiting from the exhaust system. The contact referenced NHTSA Campaign Number: 21V301000 (E... Read more
TOYOTA RAV4 (2016) - ENGINE May 22, 2026
Incident date: Apr 3, 2026
I am reporting premature cooling system failure on my 2021 Audi SQ7 equipped with the 4.0L twin-turbo V8 (EA825 engine). The vehicle developed a coolant leak from the water pump and thermostat housing assembly at relatively low mileage (less than 27,000 miles). The failure caused coolant loss and low coolant warning messages, requiring major repair due to the engine’s integrated “hot-V” coo... Read more
TOYOTA RAV4 (2009) - ENGINE May 22, 2026
Incident date: May 14, 2026
I brought my Ford EcoSport into the Baxter. Ford, in Papillion, Nebraska, because it was malfunctioning, the oil pressure got real low and my car was not accelerating like it should Also I advise them that there is an open recall on the vehicle. As well and I that the recall and the engine malfunction are related. They told me that it wasn't, and I'm sure it was. Then, they advised me that after s... Read more
TOYOTA RAV4 (2009) - LANE DEPARTURE: ASSIST May 22, 2026
Incident date: May 14, 2026
Always driving east my cruise control, lane keeping assist and other safety systems stop working. Cars behind me are not aware of my sudden slow down. The alert said to clean the plastic H in the grill. I have been to two Honda dealers and the problem persists. Honda corporate in California calls it radar blindness. Aware of problem but no fix. I feel it is sun reflection off of the plastic H in t... Read more
TOYOTA RAV4 (2009) - FORWARD COLLISION AVOIDANCE: WARNINGS May 22, 2026
Incident date: May 14, 2026
Always driving east my cruise control, lane keeping assist and other safety systems stop working. Cars behind me are not aware of my sudden slow down. The alert said to clean the plastic H in the grill. I have been to two Honda dealers and the problem persists. Honda corporate in California calls it radar blindness. Aware of problem but no fix. I feel it is sun reflection off of the plastic H in t... Read more
TOYOTA TACOMA (2009) - ENGINE May 22, 2026
Incident date: Sep 6, 2024
While driving on highway with cruise control set at 65 mph, the engine started misfiring, lost power and multiple warning lights came on. This was the first and only time I had engine problems and I never had any warning lights come on prior to this incident. Dealer confirmed engine experienced complete failure and need to be replaced.
TOYOTA SIENNA (2017) - UNKNOWN OR OTHER May 22, 2026
Incident date: May 16, 2026
My 2019 Toyota Highlander has taken on water from a leaking Panoramic Sunroof. Both times the dealership ran it through a car wash and it did not leak after cleaning the sun roof drains. Took my car in on 5/4/2026 after a thunderstorm and they cleaned (Tom O’Brien Toyota) the roof drains. Then on the evening of [XXX], we had a heavy thunderstorm which resulted in 3 quarts of water that my hus... Read more
TOYOTA HIGHLANDER (2019) - POWER TRAIN May 22, 2026
Incident date: May 19, 2026
The rotary gear shift knob occasionally gets stuck and refuses to rotate back to Reverse (R). This intermittent failure has occurred 3 times within this month. The dashboard does not show any warning lights or error codes during the incident. This is a severe safety hazard as it could leave the vehicle stranded in traffic or unable to back away from danger. Took the vehicle to the Ford dealership(... Read more
TOYOTA HIGHLANDER (2004) - UNKNOWN OR OTHER May 22, 2026
Incident date: May 20, 2026
Automatic start stop completely turns off car when pulling up to a stop sign, light, or yield intersection. Car completely turned off and wouldn’t start on a bridge overpass causing a safety hazard. Took a solid minute for it to restart.
TOYOTA HIGHLANDER (2004) - ELECTRICAL SYSTEM May 22, 2026
Incident date: May 20, 2026
Automatic start stop completely turns off car when pulling up to a stop sign, light, or yield intersection. Car completely turned off and wouldn’t start on a bridge overpass causing a safety hazard. Took a solid minute for it to restart.
TOYOTA RAV4 PRIME (2021) - STRUCTURE:BODY May 22, 2026
Incident date: May 1, 2026
Vehicle failed inspection due to premature rust perforation damage of rear subframe caused by a plastic cover trapping water against the metal. Vehicle otherwise passed inspection.
TOYOTA RAV4 (2020) - ELECTRICAL SYSTEM May 22, 2026
Incident date: Apr 20, 2026
Vehicle was driving at 50-55 MPH on [XXX] . The vehicle immediately gave multiple warning systems such as "Dream Drive Unavailable" "Regenerative Braking unavailable, use brake pedal" "Hold unavailable" "Dynamic handling unavailable" "Car will Power off in 5 minutes" and the car started applying the breaks and went into a "turtle" mode. It went from 50 miles per hour down to 35 miles per hour in ... Read more
TOYOTA RAV4 (2020) - STRUCTURE:BODY May 22, 2026
Incident date: Apr 20, 2026
Driving down the interstate and the front trim bezel on the hood flew off. The plastic clips broke from underneath. GM had a recall on this same issue in 2022 but not 2023 yet. Could of had an accident with the piece flying off at interstate speeds.
TOYOTA PRIUS (2023) - ENGINE May 22, 2026
Incident date: May 22, 2026
The car shook and lights came on at a stop light and began violently knocking. Since it was at a stop light the safety was a risk had the hazard lights weren't engaged immediately. The dealer confirmed it was a catastrophic engine failure. An inspector for the warranty company was deployed two times. The lights only appeared at the time of engine failure.
TOYOTA PRIUS (2023) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING May 22, 2026
Incident date: May 22, 2026
Emergency brake came on as I was backing out of parking space, pausing to double check for traffic not seen on camera. The emergency brake froze on "on" and car was stuck, unmovable, in traffic lane. The emergency brake would not release when put in reverse or drive. The same problem happened again the next day in forward. Two different dealers were not able to duplicate the problem. No warning ... Read more
TOYOTA TUNDRA (2016) - FUEL SYSTEM, GASOLINE May 22, 2026
Incident date: May 21, 2026
The contact owns a 2014 Honda Odyssey. The contact stated that while the wife was driving into a park lot the vehicle suddenly stalled and would not restart. The vehicle was later towed back to the home. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 155,000.
TOYOTA HIGHLANDER (2023) - ENGINE May 22, 2026
Incident date: May 12, 2026
I have had the car in twice to the mechanic within the last 6 months for check engine light. He said I keep loosing oil, but there is no leak and it's something with the Engine. Hyundai will not recall the engine, but I see so many people are having the same issue. On a 2020 vehicle, you should not have engine issues. At what point do they have a recall on this issue, as so many are reporting ... Read more
TOYOTA HIGHLANDER (2019) - POWER TRAIN May 22, 2026
Incident date: May 9, 2026
The contact owns a (YMM) 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the... Read more
TOYOTA BZ4X (2024) - UNKNOWN OR OTHER May 22, 2026
Incident date: May 21, 2026
Rain water leaking into the parked vehicle on the driver and passenger seat belts, potentially weakening the belts and creating odor.
TOYOTA BZ4X (2024) - POWER TRAIN May 22, 2026
Incident date: May 21, 2026
Check engine light came on getting to highway speeds about 50 mph. Transmission went into limp mode at around 75k miles. Dealership told me my transmission was low on fluid. I had a transmission issue due to that same week. They told me to hold off on the flush because it was odd that a Toyota transmission is going in limp mode and with a check engine light at this mileage.
TOYOTA BZ4X (2024) - Chest Clip, Buckle, Harness May 22, 2026
Incident date: May 21, 2026
Car seat lower hip straps frayed on both sides. Had we been in an accident I have no doubt the strap would have ripped. I have 3 personal friends who checked their same Evenflo Revolve 350 car seat to find fraying in the exact same spots. And dozens of posts online with pictures showing the exact issues as well. The integrity of that straps in these seats are obviously compromised for so many peop... Read more
TOYOTA SIENNA (2015) - SUSPENSION May 22, 2026
Incident date: May 22, 2026
I have had to replace tires 5 times since I got the vehicle. The mechanic said there may be a balance issue with the car and it is wearing on the rims/tires prematurely. Currently 63000 miles on car.
TOYOTA SIENNA (2015) - ELECTRICAL SYSTEM May 22, 2026
Incident date: May 22, 2026
The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000(ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw... Read more
TOYOTA CAMRY (2018) - SERVICE BRAKES May 22, 2026
Incident date: Mar 16, 2026
A fuse box burnt up while driving in down town Chicago at 35mph causing no power to steer and loss of braking. The vehicle only stopped because it ran off the road hitting a pothole there was total loss of power. towed to the dealer Ram claims it was a burnt fuse box and there is still electrical issues with the truck its not fixed truck has approximately 11,000 miles still under factory warranty ... Read more
Fire
TOYOTA PRIUS PLUG-IN HYBRID (2026) - POWER TRAIN May 21, 2026
Incident date: Apr 11, 2026
While driving on the highway in my 2023 Volkswagen Tiguan (approximately 70,068 miles), the EPC warning light and oil warning light illuminated and the vehicle began to stall/lose power. I exited the highway immediately and shut the vehicle down safely. A substantial amount of engine oil leaked from underneath the vehicle after stopping. The vehicle was towed to a Volkswagen dealership. Dealer d... Read more
TOYOTA HIGHLANDER (2022) - STEERING May 21, 2026
Incident date: May 21, 2026
The contact owns a 2025 . The contact was in a parking lot of a shopping center, put the car in gear and the steering wheel became inoperable , vehicle would not stop while depressing the brakes. Four additional vehicles were damaged from the impact with one vehicle deemed a total loss. The right front end was impacted including the hood and the right wheel. No additional property damage. Th... Read more
Crash
TOYOTA LAND CRUISER HYBRID (2025) - UNKNOWN OR OTHER May 21, 2026
Incident date: May 21, 2026
The vehicle just shut down as I exited. The power and gas pressure decreased. Pulled over to see if my hybrid battery was defective or drained. It wasn’t. A notification popped up and said “Hybrid Control System or Low Voltage DC/DC Converter, Contact dealer for service. Finally got it towed to Kia of Valencia the next day and they said it was “Hydraulic Clutch Actuator” and they want cha... Read more
TOYOTA HIGHLANDER (2021) - WHEELS May 21, 2026
Incident date: May 17, 2026
While driving the vehicle it lifts from the back and lowers in the front and the car while in drive malfunctions leaning to the right applying pressure on the front tire and cause the tread on the tire to come off which was stated as a defect with no way to fix or resolve at this time, I was told by the dealership that the tires are not under warranty and my question was if the car is malfunctioni... Read more
TOYOTA CAMRY (2020) - SERVICE BRAKES May 21, 2026
Incident date: May 16, 2026
My 2022 Chrysler Pacifica Hybrid has developed a dangerous rear brake system malfunction. During a dealer inspection on 4/27/26, the certified technician confirmed that the rear brake pads are only contacting approximately 50% of the rotor surface, leaving the remaining half completely unused and heavily corroded. This is not normal corrosion or wear. It is a mechanical failure in which the pads a... Read more
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