Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 140,155 complaints for TOYOTA

Incident date: Jun 23, 2026

Engine control system is STILL faulty. The engine light will not go off, even after the so called recall Software fix and the brand new engine put in my car in 2025 among other MULTIPLE brand new parts and repairs to my car trying to resolve the engine issue, oil consumption and fuel/gas consumption at rapid and alarming rate, every time after I fill my gas tank.

Incident date: Jun 23, 2026

the trottle body position sensor just started acting up. took it to mechanic. they stated they can try to fix it but it may only work for a month then go back out. may end up paying over 6k and the car isn't worth it

Incident date: Jun 24, 2026

The paint on my car has been chipping nonstop and I have called Honda multiple times about the issue and they will not correct nor acknowledge the problem. This issue has been occurring before 2025, it got even worse in 2025

Incident date: Jun 23, 2026

while stopped at a redlight the auto idle stop engaged and engine shut off. When releasing the brake to accelerate the engine failed to restart and completely stalled in traffic requiring a manual restart. warning lights flashed on the dashboard. Then the same thing happend when stopped at a stopped sign.

Incident date: Jun 23, 2026

My passenger rear panel window just cracked out of nowhere. Nothing hit it, it just completely shattered.

Incident date: Jun 17, 2026

There were no warning lamps or messages prior to the failure. My family was out of town, when the fire occurred. However, the neighbors were home and their home also sustained some damage. My home was a total loss. On June 16, 2026 I received a call while out of town that my home was on fire and it was a total loss. Statements from the neighbors and fire marshal were that the garage was on fire an... Read more

Fire

Incident date: Jun 17, 2026

While traveling from Florida to our home in Pennsylvania in December 2022, we were on [XXX] and after going over a pothole, the side curtain airbag, and the driver seat side airbag inadvertently deployed. It was very traumatic and we are fortunate that we were able to pull off the side of the highway without getting hit by vehicles., The repair, which totaled over$16,000 was done by GERBER COL... Read more

Incident date: Apr 15, 2026

2023 RAM ProMaster VIN [XXX]. NHTSA Recall 25V-720 / FCA 67C Cooling Fan Fire Risk. Dealer : Landmark Chrysler Dodge Jeep Ram FIAT Of ATLANTA .. ( 5745 Peachtree Blvd Chamblee GA - 30341 confirmed BCM failed due to recall. THINKCAR 05/25/2026: "B1081-86 ECM Fire Protection Strategy Failure - Active". FCA refused free recall repair, demanded customer pay. Vehicle at dealer since 05/21/2026, 30+... Read more

Incident date: Jun 24, 2026

Our 2025 Honda Odyssey has now experienced three failures for the same defect, including two starter replacements within two weeks, without resolution. The most recent repair, overseen by Honda Tech Line, happened after the vehicle died June 2 while in traffic and it had to be towed to the local dealership using our insurance. On June 15 the vehicle died again, just five days after I picked it u... Read more

Incident date: Apr 15, 2026

Vehicle stalled and shut off while driving in moving traffic on multiple occasions, resulting in sudden loss of power steering and brake assist — a significant safety hazard. Battery failed at 32,860 miles (September 2025) with all low voltage codes. Battery replaced by dealer. Vehicle continued to exhibit stalling, no-start, and Battery Saver Active warnings. Dealer has been unable to resolve t... Read more

Incident date: Jun 21, 2026

Odometer Fraud. The contact purchased a 2020 Kia Sportage. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 25,881, and while trying to trade the vehicle with another dealer, it was discovered through the Carfax report that the odometer was rolled back 4,000 miles at the time of the sale. The corrected mileage was 2... Read more

Incident date: Jun 23, 2026

The contact rented a 2024 Dodge Hornet from Avis Car Rental. The contact stated that while starting the vehicle, the message "URGENT SAFETY RECALL - Your vehicle has an urgent safety recall: NHTSA Recall Number 24V752000 (Service Brakes, Hydraulic), Collapsed Brake Pedal - Call Customer Care or the Dealer to Schedule Repair" was displayed. The contact stated that while driving at an undisclosed sp... Read more

Incident date: Jun 23, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, the vehicle went forward. While in neutral, the vehicle moved forward. No warning lights were illuminated. The contact stated that the failure was associated with NHTSA Campaign Number: 26V236000 (Power Train), but the VIN was not included in the recall. The vehicle was towed to the local dealer, where it was diagn... Read more

Incident date: Jun 16, 2026

I started the vehicle and steering wheel was frozen and EPS, Brake, and lane departure lights on the dash. I shut the car off and let it sit for five minutes. Restarted and the steering wheel came back to normal. but all light remained on. I drove the car about half a mile and the lights went off. When I got home, I shut the car off and started it again. The wheel was frozen again, and all the lig... Read more

Incident date: Jun 19, 2026

The center display went blank and a/c controls under it would not work. Stopped vehicle and pushed ignition button to off and waited 1 minute and pushed ignition back to on on and display was still blank. Got to destination and pushed ignition to off. The next day when I got into vehicle and pushed ignition button to on the display worked.

Incident date: Apr 3, 2026

My Hyundai Palisade is subject to Recall 283 (NHTSA Recall 25V607000) involving the seat belt system. The affected seat belt has exhibited sticking and binding issues. On at least one occasion, the belt became so tangled and stuck that I had to use pliers to free it. Children regularly use this seating position. I have contacted my Hyundai dealership, Circle Hyundai in Shrewsbury N.J., approxima... Read more

Incident date: Jun 23, 2026

The 2017 to 2022 Honda CR-V are lemons in my opinion. I bought the car new in 2018 and it has 79,000 miles on it. I recently had to have my head gasket replaced at a cost of $4,000. This seems to be a big problem with these years. I am in two different Honda CR-V blogs and a lot of people are having this same problem. I am [XXX] and I was hoping this would be my last car to buy. I like the car but... Read more

Incident date: Jun 23, 2026

Regarding Safety Recall Notice 25S53 / NHTSA Recall 25V347, I received the recall literature June 2025. This past week, a trim piece in this recall came off the vehicle while in motion. This is a safety hazard and can cause accidents. Upon reaching out to Ford, NO remedy is available and might have something (might) November 2026. That is too long to wait for other pieces to fall off and poss... Read more

Incident date: Jun 20, 2026

Yas

Incident date: Jun 22, 2026

All of a sudden, the car began to make a ticking noise (it sounded like a playing card was in the spoke of a bicycle). I brought the car home and took it to the Honda dealership in Poway, CA. They diagnosed the car with pitting in the rod bearings in cylinder 4. They told us that this can cause engine failure (do not drive the car) and that the engine needed to be replaced. There were no error mes... Read more

Incident date: Jun 14, 2026

No warning lights, engine stalled in the middle of the freeway almost got killed by a semi truck was behind me, engine lost power and found that needed new engine because of the camshaft and internal damage.confirmed by certified mechanic

Incident date: Jun 13, 2026

I was driving down I-25 interstate and the sunroof exploded outward on the vehicle and sounded like i shot gun going off in the vehicle. I did experience a hard breaking situation due to the loud noise, no traffic accident from this situation. Called GMC service and warranty department and glass is only covered for 1 year.

Incident date: Jun 6, 2026

Sometimes when I am driving and stop, the automatic engine does not turn back on. This has caused my car to stop and need to be restarted in the middle of the road and the amount of times this happens has been increasing.

Incident date: Jun 20, 2026

The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experien... Read more

Incident date: Mar 10, 2026

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made... Read more

Incident date: Mar 30, 2026

While driving and turning, the car loses power steering. This has happened multiple times to my wife at lower driving speeds. These disconcerting safety incidents have randomly occurred without warning since the first week of May. The incident was first reported and taken to the Hyundai dealership on May 6th. The dealer looked at the car and stated no issues with steering. It has occurred multiple... Read more

Incident date: Jun 12, 2026

leather wrapped dash panel delaminated from base on passenger side and curls up into windshield area blocking view and possibly obstucting air bag deployment on passenger side.

Incident date: Jun 18, 2026

While driving my 2015 Kia Optima, the engine failed completely without warning. The vehicle lost power while in motion approximately 300 miles away from my home. All warning lights illuminated and the car shut down during driving conditions, creating a serious safety hazard. The vehicle was towed to a Kia dealership where it was inspected. I was informed the engine has failed and may be related t... Read more

Incident date: Jun 18, 2026

My son’s 2016 Range Rover Evogue (SE Premium Sport Utility 4D) caught fire while driving yesterday (6/22). The car was in great shape and had not had any auto work done recently. The vehicle experienced a loud pop while driving, immediately lost electrical power, steering assist, and brake assist, and then caught fire in the engine compartment. The car was a total loss. I do not see any recall... Read more

Fire

Incident date: Jun 16, 2026

Chevrolet has a recall on some vehicles for a bad transmission valve body, but my vehicle isn’t a part of the recall and I’m having the exact same issues. Currently my only vehicle that I have to transport my 7 month old is a complete safety risk. My check engine light is on and the code its throwing is to replace transmission valve body assembly. My Tahoe is shifting very harshly when driving... Read more

Incident date: Mar 1, 2025

Federal Safety Recall Fraud and Vehicle Endangerment Report Vehicle: 2022 Hyundai Elantra Blue Hybrid | Involved Dealerships: Earnhardt Hyundai North Scottsdale & Larry H. Miller Hyundai Peoria This complaint documents severe federal safety recall fraud and mechanical endangerment by authorized manufacturer franchise dealerships. In April 2025, Earnhardt Hyundai took physical possession of my ve... Read more

Incident date: May 29, 2026

Rear sub frame near radial rod on drivers side of vehicle has corroded through without warning. Vehicle is unstable during breaking menuvers and pitches towards on coming traffic. Sudden loss of control or collision could occur without notice during breaking.

Incident date: Jun 7, 2026

There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed but stated I must use Auto Nation Torrance Ford because I fall into their service area, yet Auto Nation Ford Service Manager contacted on 6/22/2026 @ ~ 4:05 P.S,T. stated they do not hav... Read more

Incident date: Mar 6, 2026

I was in a drive thru and my car had been idling for less than 5 minutes in the rain and started shuttering really bad with my roms dipping low. i put the vehicle in park and the the entire vehicle shut off and would not stay on without dying. for the next 20 minutes everytime i tried to start it it shut off immediately no matter what i would do. the vehicular kept telling me “Engine Stopped ste... Read more

Incident date: Jun 22, 2026

I’ve owned this vehicle since new, and I’ve asked the dealership twice as well as contacted GM/OnStar customer relations. At speeds above roughly 65 mph, the interior turn signal indicator sound can’t be heard. I end up driving until the “turn signal left on” alert goes off, which is loud enough to notice. Since the sound comes from the audio system, I don’t see any way to change it th... Read more

Incident date: Jun 22, 2026

The pillar covers fell of the vehicle when driving last week. Both plastic covers are on the side of the interstate. I was told and found there is a recall for the clips on these covers, but when I searched, they are not listed for this vehicle. There appears to be an issue with this recall and the explorer.

Incident date: Jun 22, 2026

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and shifting into a lower gear, the vehicle was jerking with an audible sound coming from the vehicle. The vehicle was taken to an independent mechanic; however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The a... Read more

Incident date: May 29, 2026

The contact owns a 2020 Jeep Cherokee. The contact stated that the 4WD warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with PTU failure; however, the contact was informed that the vehicle was not covered under NHTSA Campaign Number: 26V290000 (POWER TRAIN); because the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer wa... Read more

Incident date: Jun 12, 2026

2026 Mercedes-Benz GLE 580 | ~2,800 miles | Mercedes-Benz of McKinney, McKinney, TX | No warning lamps preceded any failure. ISSUE 1 — Instrument cluster blacks out while driving The speedometer and tachometer display goes completely black without warning at normal road speeds. The only remedy is stopping, shutting off the engine, waiting 10 minutes, and rebooting. Loss of speed and warning ind... Read more

Incident date: Jun 16, 2026

Recall for FAST CHARGE LEVEL 3 CHADEMO has been issued for over 6 months. I am advised not to fast charge due to risk of devastating fire. Very dangerous to continue to use this car in an urban setting. Buyback was denied and told to wait for a fix. No fix yet! I can't get out of Philadelphia in this car. Tesla wouldn't let this happen!

Incident date: Jun 16, 2026

EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase. Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately fi... Read more

Incident date: May 22, 2026

The vehicle has a chronic defect causing rapid, repeating front-end suspension and steering assembly failures. The right front strut and mount failed and were replaced under warranty twice in 2025 (at 29,968 miles and 35,740 miles). In May 2026, the left front strut and mount failed and were replaced. Two days after picking up the vehicle, a cascading mechanical failure occurred when the left fron... Read more

Incident date: May 22, 2026

Incident date: Dec 4, 2025

I was driving in 4 lane town traffic going under 10 MPH and the hazard lights came on by themselves, and the car died. Propulsion stopped. Fortunately I was able to pull onto a striped median, and once I was over shock, 3-5 ish minutes, I started the car and drove to the dealership. I don’t remember any warning message, and it seems like the steering and brakes were hard once it was dieing, bu... Read more

Incident date: Sep 7, 2024

Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the deale... Read more

Incident date: Jun 16, 2021

Intermittent severe shaking in steering wheel while driving at various speeds. No warning. Vehicle has less than 500 miles.

Incident date: May 28, 2025

The contact owns a 2009 Nissan Cube. The contact received notification of NHTSA Campaign Number: 26V230000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that parts were on back order. The contact was later informed that the parts were not available and were no longer manufactured. The manufacturer was contacted, and a case was filed. The contact had not experienced ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog