Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 138,338 complaints for TOYOTA

Incident date: Nov 19, 2025

The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the accelerator pedal, the vehicle hesitated before acceler... Read more

Incident date: Mar 26, 2026

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a ... Read more

Incident date: Dec 27, 2025

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact ... Read more

Incident date: Dec 1, 2025

after purchasing from carmax 6 months later the paint above the windshield is peeling off in huge chunks. the color is snow pearl white. having large chunks of solid paint flying around can decrease visibility for both the driver of the vehicle and others should the pieces go on the windshield obstructing full view, this is a safety issue. i have called carmax and have not heard back - it has been... Read more

Incident date: Dec 1, 2025

WHILE DRIVING ON HWY AT HIGH RATE OF SPEED WHILE IN MODERATE TO HEAVY TRAFFIC- THE ENGINE FAILED, LOCKED UP AND STALLED IN THE FAST LANE- THERMOSTAT OVERHEATED WITHOUT WARNING OR LIGHTS- ENGINE LOST COMPRESSION- SHOULD BE RECALL AS THIS IS PREVALENT IN THIS MODEL ENGINE- 2020 JEEP WRANGLER SAHARA UNLIMITED 4 CYL 2.0 TURBO

Incident date: Mar 27, 2026

On 2022 - 2024 Toyota Tundra models, the vehicles are experiencing an issue where the fuel sensor will reset the digital and analog fuel displays back to showing a full tank without adding fuel to the tank. On my vehicle, the reset has been occurring around the 380 mile distance to empty level. I see numerous other reports about individuals experiencing the same issue. I believe this is a defect a... Read more

Incident date: Mar 27, 2026

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that the failure was intermittent, but was a recurring failure. There was no warning light illuminated. The contact stated that prior to the failure, there was an abnormal whining sound while turning the steering ... Read more

Incident date: Mar 27, 2026

Instrument panel cluster dashboard failure, found a massive recall online for Wranglers 2018-2024 for this issue, called dealer who informed us our VIN was not under this recall, but we have a Wranger 2019 with the same issue so should definitely qualify. Called JEEP who informed us our VIN was not under this recall and they won’t do anything about it. This issue is deemed a SAFETY HAZZARD per... Read more

Incident date: Jul 24, 2025

The half shaft axel on My Rivian R1T broke in under 6000K miles. Rivian tried hard to deny it, but did finally concede and fix it. But upon return there is still something wrong with the drive train.

Incident date: Oct 7, 2025

Vehicle suffered acute catastrophic engine failure. No dash lights alerted me. Engine just started rattling and smoking. Dealership it was towed to pulled codes p0302 p0304 p0012 p0014 tried to blame it on us despite known coolant intrusion issue

Incident date: Dec 29, 2025

On December 29, 2025, the 12.3-inch digital instrument cluster on my 2023 Toyota RAV4 Prime went completely blank upon startup. This failure immediately eliminated my ability to see the speedometer, fuel and battery levels, tire pressure warnings, and all critical brake and hybrid system malfunction indicators, rendering the vehicle completely unsafe and illegal to operate on public roads. I imme... Read more

Incident date: Dec 29, 2025

Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza

Incident date: Dec 29, 2025

Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza

Incident date: Mar 9, 2026

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut... Read more

Incident date: Mar 25, 2026

Yesterday March 25th 2026 I went to work and parked my 2017 Toyota RAV4 and about 30minutes later it was on fire in the parking lot. The fire happened around the battery area

Fire

Incident date: Mar 25, 2026

My vehicle has now experienced a serious electrical malfunction a few times, including one again today. Each time, the car suddenly loses power and drops to 40 mph, the steering wheel shakes, and all warning lights come on. This is extremely dangerous and puts my safety—and the safety of others—at risk. The Car is Brand new and has about 1200 miles. I took the car in previously, and the dealer... Read more

Incident date: Mar 25, 2026

Incident date: Mar 26, 2026

The contact owns a 2010 Chevrolet Equinox. The contact stated that while stopped at a red light or stop sign, the vehicle experienced severely rough idling before it stalled. The contact believed that the high-pressure fuel pump (HPFP) was the cause of the failure. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failu... Read more

Incident date: Mar 25, 2026

The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and s... Read more

Incident date: Dec 22, 2025

Vehicle caught fire and completely burned up. It had no problems, had been serviced and recently inspected for emissions and safety in Virginia.

Fire

Incident date: Mar 26, 2026

The contact owns a 2026 Interstate West Corp LoadRunner. The contact stated that upon inspecting the roof of the trailer, the contact stated that there were 20 large dents on the roof of the trailer, and it seemed like someone had stepped on the roof. Additionally, the contact stated that a metal stud located in the rear driver's side of the trailer was fractured, and there were cosmetic failures.... Read more

Incident date: Mar 26, 2026

The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking abnormally. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the failure had occurred while driving over a speed bump or while turning the steering wheel. The vehicle was taken to an independent mechanic, where... Read more

Incident date: Mar 24, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Mar 26, 2026

My 2024 Chevy Trax’s engine (1.2L turbocharged I3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but ca... Read more

Incident date: Mar 22, 2026

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a 24-foot trailer was identified as a 48-foot trailer, which caused ... Read more

Incident date: Oct 15, 2025

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The contact was concerned about driving the vehicle due to a potential fire risk. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 26V011000 (Equipment). An appointment was scheduled with... Read more

Incident date: Mar 5, 2026

My transmission is now missing the 3rd gear and left me and my kids stalled in traffic as I was turning in oncoming traffic. Toyota dealership confirmed that was the problem upon inspection.

Incident date: Mar 5, 2026

On 2/14/26 my car decelerated on the interstate. No warning lights came on. I parked the car and had it towed the next day to the dealership. Several days later they told me I needed a new engine, and then later told me that Nissan would not replace the engine but told them I need the EGR Cooling System replaced and that would resolve my problem. 3 weeks later I picked up my car ($3722) and immedi... Read more

Incident date: Oct 7, 2025

I purchased this vehicle new in September 2025. At approximately 3,903 miles, the vehicle exhibited a failure of the transmission system affecting its ability to remain stationary when placed in park. When the vehicle was placed in “Park” on an incline, the park mechanism failed to hold the vehicle, and the vehicle rolled despite being in park. This condition presents a clear risk of unintend... Read more

Incident date: Aug 23, 2025

The contact owned a 2017 Jeep Cherokee. While driving at 65 MPH, the vehicle lost automotive power. The message to shift into the intended gear was displayed even though the vehicle was already in gear. The contact was able to restart the vehicle, but the issue recurred several days later. The vehicle was driven to a dealer, where it was diagnosed, and the failure was associated with NHTSA Campaig... Read more

Incident date: Mar 5, 2026

The wheel bearings inside of the transmission of the 2018 CHR and newer models commonly fail and seize up causing the vehicle to lock up and create a dangerous situation while driving. In Canada the highway safety has recalled the Transmissions and had them repaired unlike in the United States. The wheel bearings in my 2018 CHR CVT transmission or seizing up and causing damage to the engine which ... Read more

Incident date: Feb 1, 2026

While driving on an interstate on March 12, 2026, the engine stopped working requiring that the car be pulled over to the side of the road. There were no indications of issues as oil had been regularly changed, and the battery and tires were replaced in fall of 2025. The check engine and oil lights all flashed at the time of the incident, not before. Fortunately, we were able to pull over to the ... Read more

Incident date: Mar 25, 2026

I have a 2022 Tiguan SEL R-Line with constant beeping of Lane assist not available.The steering wheel was replaced before but now i'm no longer in warranty but the lane assist not available is still happening. there is a NHTSA Technical Service Bulletin (TSB) 2070207/1 but it only applies for warranty coverage vehicles.

Incident date: Aug 1, 2023

The contact owns a 2018 Ford F-150. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue... Read more

Incident date: Mar 25, 2026

Vehicle experienced multiple safety-related failures at approximately 500 miles. The failures included complete instrument cluster loss (no speedometer or gauges), unpredictable windshield wiper operation, headlight flickering, complete loss of brake lights and turn signals, rear liftgate malfunction, and airbag/seatbelt warning indicators. These issues created unsafe operating conditions, includ... Read more

Incident date: Jan 7, 2026

I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deplo... Read more

Crash 1 injured

Incident date: Jan 7, 2026

Crash 1 injured

Incident date: Jan 7, 2026

Vehicle completely lost power and quite running in the middle of the desert in Arizona. This relates to Saftey Recall 93c. I had to have the car towed and repaired in Scottsdale, AZ. I have been told that this repair (which was expensive) might not remedy the problem and it could reoccur. It's been over six months since the recall was issued and yet no remedy is available and I have not receiv... Read more

Incident date: Dec 15, 2025

The ptu, rear differential and the sensor are no good. The dead spot in the pedal has been there since it was bought brand new. The ptu bucking and banging into gear and power loss got worse and I have complained for 5 years to you about this specific vehicle. The badPTU resulted in the rear differential cracking and sensor needing to be replaced. The Jeep has sat at the dealer for 49 we... Read more

Incident date: Jan 19, 2026

The high-voltage battery system in my 2023 Mercedes-Benz EQB 250+ is subject to NHTSA Recall 26V-073, the third recall issued for the same battery cell defect. The manufacturer has acknowledged that the two prior recall remedies (25V-050 and 25V-894, both software-based Battery Management System updates) were "failed remedies" that did not eliminate the risk of internal short circuit and th... Read more

Incident date: Mar 23, 2026

I was driving on the highway and all of my dashboard lights began to flicker, my windshield wipers came on and my doors began to lock and unlock then the car shut off while I was driving.

Incident date: Jan 18, 2025

ICCU failure occurred while vehicle was operating at 30 MPH, after being charged the night prior and unplugged in the morning at 100% capacity. A sudden pop was heard, and the vehicle indicated that an electrical fault would require the vehicle to be shut down as soon as safely possible. The vehicle went into limp mode and would not exceed 25 MPH.

Incident date: Jan 15, 2020

There has been no incident with my vehicle but I am writing to look into this issue. I see several threads online regarding these warning lights that just randomly pop up without any indicator of a problem with the vehicle. This stops all these assistive features from responding if there were a hazard. Please look into this because Honda is not responsive to the recall issue.

Incident date: Mar 1, 2026

The brand new from the factory transmission that got replaced at a dealership to “fix” the initial recall stalled and went into limp mode while driving at under 50,000 miles.

Incident date: Oct 15, 2025

The contact owns a 2017 Ford Explorer. The contact stated that while driving 65 MPH, the passenger’s side A-pillar trim detached from the front windshield. The contact received several notifications of NHTSA Campaign Number: 24V031000 (Structure); however, part to do the recall repair was not yet available. The local dealer was contacted several times in reference to the recall but was informed ... Read more

Incident date: Feb 15, 2026

The contact owns a 2018 Jeep Compass. The contact stated that while receiving an oil change, the contact was informed that the passenger’s side headlight failed to operate. The contact attempted to replace the light bulb; however, the headlight failed to illuminate. The original light bulb was reinstalled. The contact stated that the START/STOP system failed to restart the vehicle after an idle ... Read more

Incident date: Nov 20, 2017

On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic... Read more

Incident date: Mar 7, 2026

March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while ... Read more

Incident date: Mar 7, 2026

I just traded for this car! I am a [XXX] male! After I had already signed the Paperwork Then and only then I was told there was only one key FOB! Living in a remote area of the mountains I would have Never bought the car if I had known this! Not having a back up key is like not having a spare tire! It could actually be life threatening for a [XXX] ! I was told I could get a Fob online and any loc... Read more

Previous 1 2 3 4 5 ... 31 32 33 ... 2766 2767 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog