Consumer Safety Complaints

Incident date: Aug 21, 2024

This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, rendering the truck an immediate highway safety hazard. The vehicle was so dangerous to operate that it could not be driven home and remains stranded at a secondary residential location.... Read more

Incident date: Aug 21, 2024

The rear passenger side break would not release. Had to be towed because the vehicle was non operational.

Incident date: Aug 21, 2024

We purchased a 2023 Chevy Suburban in January of 2026. In May the vehicle shut off on me at a stop light. The check engine light flashed after I was able to restart it. I took it to the dealer and they said they "couldn't recreate the issue" even though there was an engine misfire code on all cylinders. They told me to come pick it up and bring it back if I had further issues. The second time thi... Read more

Incident date: Jul 19, 2026

It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no war... Read more

Incident date: Jul 20, 2026

2013 Jeep Wrangler, which is currently subject to a manufacturer-issued “Do Not Drive” safety recall involving the driver’s airbag. Upon learning of the recall, I immediately acted responsibly by delivering my vehicle to Romano Chrysler Jeep in Fayetteville, New York, so the required safety repair could be completed. My Jeep has now been at the dealership for more than six weeks because the... Read more

Incident date: Jul 20, 2026

On Tuesday, July 14th I started my vehicle around 6:30 am and started to drive. Once I was driving, I had multiple warning lights on my dash showing and my power steering failed on me. I stopped the vehicle, put it in park and turned it off. I restarted the car and still had the various warning lights and no power steering. The car was driving fine with no warning lights at 4:50 am that morning a... Read more

Incident date: Jul 20, 2026

I have had to replace my rear brake pads and machine rotors at 15k and 28k miles. I’ve never had to replace my front brakes- the issue is not my driving. I was told not to use my lane assist b/c it wears brakes and have t ever used. In addition the seatbelt warning dings while driving with no person nor anything on the seat. I have to pull off the freeway, turn the car off and restart it to sto... Read more

Incident date: Jul 7, 2026

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner ... Read more

Incident date: Jul 7, 2026

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner ... Read more

Incident date: Jul 7, 2026

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner ... Read more

Incident date: Jul 18, 2026

We received the recall 25S53/25V347 on XXX. Then on XXX; [XXX], sent me a picture of the trim / rubber coming off the front windshield. I contacted the dealership Gary Yeomans Ford [XXX] & sent them the pic. They said they don't have the parts & didn't know when they would be available. They recommended us to contact a glass repairer and have them to fix it. And then us to send the bill to the F... Read more

Incident date: Jul 18, 2026

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available. Additionally, the contact stated that the recall was initiated several years ago, and parts were still not yet av... Read more

Incident date: Jul 18, 2026

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted from fifth gear to a lower gear. Additionally, the contact stated that while at a complete stop, the vehicle remained stuck in fifth gear, requiring the driver to shift into park(P) until the vehicle responded as intended. The check engine and powertrain warn... Read more

Incident date: Jul 20, 2026

The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the local dealer, who examined the engine and discovered metal shavings inside the oil pan and there was engine rod bearing damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repair... Read more

Incident date: Jul 6, 2026

The transmission frequently has harsh and delayed shifting it is concerning that this leads to unsafe conditions while driving as the vehicle is not as responsive as it should be. The transmission has been replaced once and rebuilt three times by the dealer.

Incident date: Jul 19, 2026

There is frequently a smell of exhaust inside the cabin upon starting the engine before driving. It is concerning that exhaust may be leaking into the cabin leading to potential injuries. The vehicle has not been inspected for this issue specifically but has been through multiple general inspections.

Incident date: Jun 23, 2026

My daughter was driving the vehicle. She left home, drove 2 miles to drop someone off, and returned home on a 2 lane road with a 30mph speed limit. Approximately half way home, while travelling approximately 30-35mph, the hood on the vehicle flew open. It shattered the windshield, bent the hood, and because the hood flew so far back, the top of both front side panels were bent back. The last... Read more

Incident date: May 23, 2026

The contact's daughter owns a 2021 Kia Seltos. The contact stated that the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that one quart of engine oil or more needed to be added after an oil change had been performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with... Read more

Incident date: May 23, 2026

P235/65r18, 106v 3 of the 4 tires are bubbled out lose air and are constantly feeling as if they are hydroplaning with lack of ice water or snow, constantly having to fill the tires with air. One has popped completely and am driving on a spare tire. It is unsafe to drive, 33 of the 4 tpms sensors have quit working as well:

Incident date: Jul 19, 2026

completely shuts off during an idle stop at a traffic light

Incident date: Jul 17, 2026

On July 19, 2026, I was driving my 2022 Chrysler Pacifica Hybrid on E-470 at approximately 75 mph. Without warning, the dashboard displayed "Stop Safely. Vehicle Will Shut Off Soon," and the amber check engine light illuminated. At the same time, the vehicle immediately lost all motor power, began slowing, and did not respond to accelerator input. There were six occupants in the vehicle, including... Read more

Incident date: Jan 10, 2026

my brakes had went out while i was driving home from work

Incident date: Jan 10, 2026

Hello, My name is [XXX], and I am writing to bring an urgent matter to your attention. Recently, I had a concerning incident with my vehicle. After parking the car to drop my son off at his lessons, I stepped out of the vehicle and removed him from the back seat. Within about 40 seconds, the rear window of the car suddenly exploded without any apparent cause. There was no prior damage to the win... Read more

Incident date: May 15, 2026

My 2021 Kia Seltos 1.6L Turbo GDI is experiencing a severe safety hazard involving catastrophic internal engine failure. The vehicle aggressively consumes its oil supply, running critically low within 1 to 2 weeks. On July 6, 2026, a certified Kia dealership pressure-tested the engine and formally documented "NO EXTERNAL LEAKS," while confirming the spark plugs are entirely "OIL COATED" due to sev... Read more

Incident date: May 15, 2026

My 2021 Kia Seltos 1.6L Turbo GDI is experiencing a severe safety hazard involving catastrophic internal engine failure. The vehicle aggressively consumes its oil supply, running critically low within 1 to 2 weeks. On July 6, 2026, a certified Kia dealership pressure-tested the engine and formally documented "NO EXTERNAL LEAKS," while confirming the spark plugs are entirely "OIL COATED" due to sev... Read more

Incident date: May 15, 2026

On 07/16/2026, I was driving my 2023 Tesla Model Y when the vehicle suddenly began swerving rapidly left and right across multiple lanes without my intended steering input. The vehicle became difficult to control, and despite my attempt to correct the direction, it continued to move unpredictably and resulted in a collision. There were no prior warnings or indications of a steering or control iss... Read more

Crash

Incident date: Jul 8, 2026

Chest clip won’t pull tight and tethered to pull on lower anchor malfunctions when you pull it is difficult to get tight

Incident date: Jul 8, 2026

Chest clip won’t pull tight and tethered to pull on lower anchor malfunctions when you pull it is difficult to get tight

Incident date: Jul 17, 2026

Vehicle Component Affected: ELECTRICAL SYSTEM / FORWARD COLLISION AVOIDANCE / BACK OVER PREVENTION Description of the Safety Defect: The factory infotainment touchscreen in my 2015 Subaru Outback Limited (VIN: [XXX]) has suffered a severe manufacturing defect where the internal chemical gel adhesive has melted, creating large, oily liquid bubbles across the display. This physical degradation caus... Read more

Incident date: Jul 17, 2026

Vehicle Component Affected: ELECTRICAL SYSTEM / FORWARD COLLISION AVOIDANCE / BACK OVER PREVENTION Description of the Safety Defect: The factory infotainment touchscreen in my 2015 Subaru Outback Limited (VIN: [XXX]) has suffered a severe manufacturing defect where the internal chemical gel adhesive has melted, creating large, oily liquid bubbles across the display. This physical degradation caus... Read more

Incident date: Jul 1, 2026

Sudden and catastrophic master cylinder failure. Complete loss of brakes at speed

Incident date: Jul 1, 2025

Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an encl... Read more

Incident date: Jul 6, 2026

2021 Volkswagen Atlas, VIN [XXX], approximately 116,000 miles. Vehicle developed a cylinder failure requiring full cylinder replacement. Following replacement, compression remains abnormally low, specifically on cylinders #4 and #6 (approximately 90 PSI). Mechanic diagnosed significant carbon buildup on the piston rings as the cause of the persistent low compression, and confirmed this diagnosis v... Read more

Incident date: Jul 18, 2026

was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move. This unexpected delay created a safety concern because I was unable to accelerate when traffic began moving.Which caused built up traffic and an almost wrec... Read more

Incident date: Apr 10, 2026

Firstly, we were driving in the center lane on I-84W (three lanes), with Full Self Driving (FSD) at 55 mph. The car veered left on it owns (under FSD) into the center median with the front driver side of the vehicle struck the metal beam guardrail causing both air bags to deploy on the driver and left rear passenger sides. The car continued to move forward in the next 4-6 seconds under FSD (approx... Read more

Crash

Incident date: Jul 18, 2026

Several times while driving at highway speed, my vehicle transmission will shift all by itself into baha 4wd mode, or 4wd mode causing my truck to become a hazard on the road. Should someone be following me and my transmission implodes due to this issue, people could be seriously harmed or killed.

Incident date: Jul 15, 2026

Several times while driving at highway speed, my vehicle transmission will shift all by itself into baha 4wd mode, or 4wd mode causing my truck to become a hazard on the road. Should someone be following me and my transmission implodes due to this issue, people could be seriously harmed or killed.

Incident date: Mar 24, 2026

Tried passing someone on the thruway, as I was about to the car jerked a bit then started decelerating. The check engine light started flashing and so did the oil light. Read the code as cylinder 3 misfire and a knock sensor. Changed the spark plugs and coil packs then checked the oil and saw there was no oil in the engine. Was told by my mechanic it’s a common problem with these Hyundai engines... Read more

Incident date: Jul 10, 2026

This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.

Incident date: Jul 17, 2026

Known design flaw of the CV joint failing under the weight of the vehicle causing a clicking sound when turning and eventually rendering the vehicle useless.

Incident date: May 16, 2026

The engine consumes a massive amount of oil to where I have to check my oil constantly and refill as often as weekly. This can pose a risk to myself and others due to the engine failing while I am driving. I am sure other issues can come from an engine running out of soil that I’m not aware of.

Incident date: Feb 10, 2025

Truck went off when braking in traffic. Numerous times. Dealer unable To duplicate. Video was Sent to them. Headlights flash off sometimes at night when applying brakes.

Incident date: Jan 1, 2026

The uconnect touch screen is delaminating. It is causing issues with being able to use the backup camera with accuracy because the delamination causes a visual distortion. Also, it has been causing issues with the controls where it repeatedly gets stuck and ghost touches options in the vehicle while driving, which is concerning. The delamination started as a small spot and has rapidly increased to... Read more

Incident date: Jul 13, 2026

The engine on this vehicle suffers from a severe oil consumption defect that was first officially reported to the authorized dealership on February 3, 2025 at approximately 90,000 miles while under the factory powertrain warranty. The vehicle completely empties its engine oil supply in under 1,000 miles of normal driving. Running entirely out of oil within such a short interval poses an imminent, ... Read more

Incident date: Jul 13, 2026

My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker rapidly and the car caught fire and was quickly engulfed and then the... Read more

Fire

Incident date: Jun 26, 2026

My 2018 Audi Q5 experienced significant water intrusion due to a failure of the panoramic sunroof drain system. Water entered the vehicle interior and traveled down into the electrical compartment, submerging the comfort module and damaging multiple wiring harnesses. This caused the vehicle to become inoperable and unable to start. Audi has issued Technical Service Bulletin 2075969/2 describing t... Read more

Incident date: Jul 17, 2026

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 50 MPH on three occasions, the transmission unexpectedly downshifted to first gear and the vehicle decelerated to 20 MPH. The vehicle became uncontrollable momentarily; however, the contact was able to regain control of the vehicle. The contact was concerned about driving the vehicle. The check engine warning l... Read more

Incident date: Jul 17, 2026

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 50 MPH on three occasions, the transmission unexpectedly downshifted to first gear and the vehicle decelerated to 20 MPH. The vehicle became uncontrollable momentarily; however, the contact was able to regain control of the vehicle. The contact was concerned about driving the vehicle. The check engine warning l... Read more

Incident date: Nov 6, 2025

Steering wheel sticks with minor adjustments makes it dangerous when driving . Research shows it's already a recall on other years of the same model.

Incident date: Jun 3, 2026

The vehicle was taken to the dealership for Recall 304 (NHTSA Campaign 26V400), which was supposed to fix an instrument panel/heads-up display (HUD) communication loop crash. However, the software update merely isolated the crash so that only the HUD goes black and reboots while driving. The underlying signal drop or hardware defect is still actively occurring. The issue may appear to be a loose p... Read more

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