Consumer Safety Complaints

Incident date: Jan 29, 2026

Front Right tire strut broke off from where it attaches to the body. Found when lifting car for oil change and looked corroded. If this broke on the highway it could be deadly. Car was towed to a repair shop where they replaced that and the front left strut which they say also showed corrosion. No other parties inspected this. No warning messages or symptoms were present before the failure.

Incident date: Dec 31, 1969

2021 toyota highlander AWD limited - Car started making a whirling (whirring, whining) noise upon acceleration. It ramps up as accelerating. There are no warning lights showing. It stops when you take foot off of gas. Problem had been confirmed by 2 toyota dealers as needing a new transmission. One said it was in last gear, the other simply said noise was coming from the transmission and based on ... Read more

Incident date: Feb 4, 2026

The monitor loses connection and requires a pin to come back up. While driving, following map directions, this requires you to try and do this while driving. Very dangerous. Especially in heavy traffic at speed . Thank you.

Incident date: Feb 12, 2026

When I purchased the vehicle I was told I could use Apple CarPlay, or Toyota's Drive Connect. Apple works better so I've always used that. I am used to having to clear Toyota's pop up ads for Drive Connect several times per week, even once per day. Recently Toyota's Drive Connect ads pops up on screen every few minutes regardless of what hands free app I'm trying to use (navigation, phone call, ... Read more

Incident date: Feb 2, 2026

The driver of a 2026 Toyota Camry Hybrid experienced a serious safety event involving both the seatbelt restraint system and vehicle speed control systems. While operating the vehicle, the driver-side seatbelt allegedly disengaged/unlatched unexpectedly. The driver was properly restrained prior to the incident and did not intentionally release the seatbelt. The disengagement occurred immediately b... Read more

Crash 1 injured

Incident date: Feb 2, 2026

The driver of a 2026 Toyota Camry Hybrid experienced a serious safety event involving both the seatbelt restraint system and vehicle speed control systems. While operating the vehicle, the driver-side seatbelt allegedly disengaged/unlatched unexpectedly. The driver was properly restrained prior to the incident and did not intentionally release the seatbelt. The disengagement occurred immediately b... Read more

Crash 1 injured

Incident date: Feb 2, 2026

The driver of a 2026 Toyota Camry Hybrid experienced a serious safety event involving both the seatbelt restraint system and vehicle speed control systems. While operating the vehicle, the driver-side seatbelt allegedly disengaged/unlatched unexpectedly. The driver was properly restrained prior to the incident and did not intentionally release the seatbelt. The disengagement occurred immediately b... Read more

Crash 1 injured

Incident date: Feb 11, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notifications of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V668000 (Seats); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the reca... Read more

Incident date: Feb 11, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notifications of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V668000 (Seats); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the reca... Read more

Incident date: Jan 10, 2026

Defective driver seat. The lumbar support on the drivers seat is loose and pushed forward when driving, it presses against the lower back when you brake while driving. This issue is very prominent when driving for over 20 mins and makes it uncomfortable to use the car. Toyota has replicated the issue but have failed to over a repair

Incident date: Jan 1, 2026

A victim of the fault cvt transmissions. Known and recorded faulty transmissions but into these models and these year Toyotas. Dealership wants $12000 to change whole trans with no support.

Incident date: Feb 10, 2026

Transmission failure after 145k miles; confirmed by 3 independent service centers. ICS Malfunction appeared two days prior to car being sent to mechanic shop

Incident date: May 1, 2023

The vehicle experienced water intrusion into the interior cabin shortly after delivery in 2023. The water intrusion affected electrical components related to the airbag and Supplemental Restraint System (SRS). The vehicle remains in my possession and is available for inspection upon request. Moisture exposure to airbag and SRS components presents a serious safety risk because these federally regul... Read more

Incident date: Dec 1, 2025

Transmission whining, hard shifting on 1 and 2 and 3 JP Pauley toyota claim my 2018 Highlander is not part or TBD and neew transmission is required to fix issue quote $7300. to repair current mileage 156K

Incident date: Feb 11, 2026

I had my front axle assemblies replace under T-SB-0082-24 around 20,000 to 25,000 due to rotational clicking noise per bulletin. The tsb uses the old part number which was the defective original part. The axles are failing agin at 50,000 and the dealer and toyota are refusing to fix it as they can’t replicate in shop. There is a new part number that was updated and supposedly fixed the issu... Read more

Incident date: Jan 22, 2026

The vehicle is producing an extremely loud squealing/whining noise while driving and turning. The sound occurs at both low and high speeds. It is not subtle — it is loud enough to be heard across a large parking lot. For example, if the vehicle is at the back of a parking lot, someone standing at the front can clearly hear it. It can also be heard as I enter my neighborhood, before I am even clo... Read more

Incident date: Feb 2, 2026

On February 2, 2026, while driving approximately 65 mph on the freeway in Wisconsin, the panoramic sunroof glass on my 2019 Toyota RAV4 XLE Premium (VIN: [XXX] ) spontaneously exploded. The ambient temperature was approximately 20°F. Crucially, the glass buckled outward, indicating the failure was caused by internal pressure or a structural defect, rather than an external impact (such as a rock)... Read more

Incident date: Feb 10, 2026

My 2024 toyota sienna suddenly stopped for 2-3 seconds while driving in the city roads. I was caught off-guard with that behavior. I kept pushing on my gas pedal and after few hard pumps the power came back. This happened couple of times so far. Not sure what the main problem is.

Incident date: Feb 12, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Jan 29, 2026

The contact owns a 2023 Toyota Rav4. The contact stated the front passenger’s side Occupant Classification System (OCS) sensor failed to detect an occupant seated in the passenger’s seat and was deactivated on the instrument panel. The dealer was contacted and informed of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The contact researched and found informat... Read more

Incident date: Feb 1, 2026

Known transmission failure.whining noise when accelerating. T-SB-0008-21

Incident date: Mar 15, 2025

The liftgate has had issues from the moment I purchased this vehicle. It had 30,000 miles and we purchased all extended warranty options. The liftgate often fails to close, especially in cold weather. There have been times I have to manually push the liftgate closed certain instances. This would not even work, and I unknowingly started driving my vehicle while the liftgate was still open about an ... Read more

Incident date: Jul 12, 2025

My 2024 Toyota Tundra imax hybrid started off with a knocking sound. I took it into a certified Toyota dealership to have it inspected. I was then told that they had ordered a part it needed to fix the problem. After not hearing back and the knocking getting louder. I reached back out and took it back for further inspection. They then told me that it needed a system update. After running the updat... Read more

Incident date: Feb 1, 2026

My 4Runner is hard starting all the time. I’ve replaced the battery, tested the alternator etc. It sounds exactly like the problem of the fuel pump recall. The 4Runner was recalled from 2014-2015, my car was technically put together in Sept 2015, but is labeled a 2016. I believe my fuel pump is failing. I am extremely nervous it is going to not start one day while I am out camping.

Incident date: Feb 11, 2026

This complaint is being filed as a follow-up to a previously submitted NHTSA complaint regarding door lock failures on my 2021 Toyota RAV4 Hybrid. Since the original complaint, a second door has now failed. In addition to the front passenger door, the rear passenger-side door will no longer lock or unlock electronically using the key fob or interior power lock button and must be locked manually. ... Read more

Incident date: Feb 11, 2026

This complaint is being filed as a follow-up to a previously submitted NHTSA complaint regarding door lock failures on my 2021 Toyota RAV4 Hybrid. Since the original complaint, a second door has now failed. In addition to the front passenger door, the rear passenger-side door will no longer lock or unlock electronically using the key fob or interior power lock button and must be locked manually. ... Read more

Incident date: Feb 11, 2026

I was driving on 2/11/2026 at roughly 45 mph and all of sudden my car lost power. The whole engine shut down while the vehicle was still moving. Then it came back up and reset my whole dashboard settings. This is the second time that display has reset itself. I am taking my vehicle back to the dealer for inspection. This is not safe.

Incident date: Feb 8, 2026

VEHICLE: 2022 Toyota Corolla Cross L FWD MILEAGE: 40,000 miles DATE OF FAILURE: [Insert date] DEFECT DESCRIPTION: My vehicle's coolant bypass valve (part #16671-F2010) has failed, causing coolant leaks and triggering error codes. An independent shop diagnosed the issue as a defective coolant bypass valve before I took it to the Toyota dealership for confirmation. SAFETY CONCERN: This is a known ... Read more

Incident date: Feb 8, 2026

VEHICLE: 2022 Toyota Corolla Cross L FWD MILEAGE: 40,000 miles DATE OF FAILURE: [Insert date] DEFECT DESCRIPTION: My vehicle's coolant bypass valve (part #16671-F2010) has failed, causing coolant leaks and triggering error codes. An independent shop diagnosed the issue as a defective coolant bypass valve before I took it to the Toyota dealership for confirmation. SAFETY CONCERN: This is a known ... Read more

Incident date: Dec 31, 1969

While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and swi... Read more

Incident date: Dec 31, 1969

While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and swi... Read more

Incident date: Dec 31, 1969

While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and swi... Read more

Incident date: Oct 16, 2025

The car jerks when coming to a stop. Like when the regenerative system is disengaged it jerks. For the Adaptive cruise control the car will accelerate instead of braking when another car merges in front of you.

Incident date: Oct 16, 2025

The car jerks when coming to a stop. Like when the regenerative system is disengaged it jerks. For the Adaptive cruise control the car will accelerate instead of braking when another car merges in front of you.

Incident date: Oct 16, 2025

The car jerks when coming to a stop. Like when the regenerative system is disengaged it jerks. For the Adaptive cruise control the car will accelerate instead of braking when another car merges in front of you.

Incident date: Jan 5, 2026

I purchased my beloved 2013 FJ Cruiser from Wellesley Toyota 6.5 years ago and have really enjoyed it. I have had it serviced religiously at McGee Toyota of Hanover since my purchase and expected to continue to enjoy it for many years to come and was just informed by McGee Toyota that the frame is severly rusted out throughout. My truck only has 158K miles on it and I expected this to last at leas... Read more

Incident date: Jan 5, 2026

I purchased my beloved 2013 FJ Cruiser from Wellesley Toyota 6.5 years ago and have really enjoyed it. I have had it serviced religiously at McGee Toyota of Hanover since my purchase and expected to continue to enjoy it for many years to come and was just informed by McGee Toyota that the frame is severly rusted out throughout. My truck only has 158K miles on it and I expected this to last at leas... Read more

Incident date: Jan 5, 2026

I purchased my beloved 2013 FJ Cruiser from Wellesley Toyota 6.5 years ago and have really enjoyed it. I have had it serviced religiously at McGee Toyota of Hanover since my purchase and expected to continue to enjoy it for many years to come and was just informed by McGee Toyota that the frame is severly rusted out throughout. My truck only has 158K miles on it and I expected this to last at leas... Read more

Incident date: Feb 9, 2026

Odometer Fraud. The contact purchased a 2008 Toyota Sequoia. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 143,000. It was later discovered, when the contact received the Title, the mileage was 248,000.

Incident date: Feb 6, 2026

The hinge has broken from the body, causing the liftgate to fail to close the back trunk area of the vehicle. The defective hinge has caused misalignment of the door and an unsecure compartment which is a violation of NC State Law according to NC GS 20-116. This puts the passenger's and driver of the vehicle and other surrounding vehicles at risk by failing to stay aligned or seal properly. I fear... Read more

Incident date: Feb 11, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Feb 6, 2026

UA80 Transmission failure @ 3.5 yrs old and 89k miles.

Incident date: Jan 28, 2026

Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. Other Toyota and Lexus vehicles sold in the U.S. are ei... Read more

Incident date: Jan 28, 2026

Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. Other Toyota and Lexus vehicles sold in the U.S. are ei... Read more

Incident date: Jan 6, 2026

My 2018 Toyota Corolla has problems with acceleration and a very large noise in the front bar that guides the wheels. It also accelerates by itself, which is why I have had to change the brakes many times. It also shakes a lot at the bottom

Incident date: Jan 6, 2026

My 2018 Toyota Corolla has problems with acceleration and a very large noise in the front bar that guides the wheels. It also accelerates by itself, which is why I have had to change the brakes many times. It also shakes a lot at the bottom

Incident date: Jan 6, 2026

My 2018 Toyota Corolla has problems with acceleration and a very large noise in the front bar that guides the wheels. It also accelerates by itself, which is why I have had to change the brakes many times. It also shakes a lot at the bottom

Incident date: Feb 10, 2026

At low speeds under 40 mph, there is a very pronounced and uncomfortable cabin boom noise when going over bumps.

Incident date: Feb 11, 2026

The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting), 25V767000 (Engine and Engine Cooling), and 26V038000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 10-15 MPH, the vehicle experienced reduced engine power. The contact st... Read more

Incident date: Jan 22, 2026

The tailgate remote operation is inconsistent. it usually does not work and the tailgate has to be lowered by randomly applying pressure in different spots. Nothing seems consistent. Once it opens then it may work a few times then goes back to not working. This is true regardless of the "switch" used (Key fob, button on rear of vehicle in tail light assembly, button on the gate itself, switch/butt... Read more