Consumer Safety Complaints

Incident date: Jan 12, 2026

Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (... Read more

Incident date: Jan 12, 2026

Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (... Read more

Incident date: May 26, 2025

The contact owns a 2025 Toyota Camry. The contact stated that while driving at an undisclosed speed, a small crack developed on the front windshield. The crack continued to expand to 18 inches across the windshield. During the failure, no objects had struck the windshield to cause the crack. The contact indicated that, over time, other cracks developed on the front windshield. The cause of the fai... Read more

Incident date: Jul 20, 2025

The contact owns a 2023 Toyota Tundra. The contact stated that after performing an oil change, metal fragments were discovered in the engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, and the dealer confirmed that there were no active recalls associated with the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contact... Read more

Incident date: Oct 7, 2025

We purchased a 2025 Toyota Sienna Woodland Edition in July 2025. On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails. The recall states: "The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If ... Read more

Incident date: Oct 7, 2025

We purchased a 2025 Toyota Sienna Woodland Edition in July 2025. On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails. The recall states: "The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If ... Read more

Incident date: Oct 7, 2025

We purchased a 2025 Toyota Sienna Woodland Edition in July 2025. On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails. The recall states: "The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If ... Read more

Incident date: Mar 20, 2024

The contact owns a 2020 Toyota Camry. The contact stated that bubbles or air spaces were forming on the rear windshield. The contact stated that some air bubbles the size of a dime were on the windshield. The contact stated that the bubbles were forming where the tinted portion of the windshield ended, and the clear glass started. The contact stated that the bubbles were obstructing visibility whi... Read more

Incident date: Oct 6, 2025

Toyota said fix would be by Dec 2025. No fix yet, they have not given any other communication and in the recall letter said not to use the second row. Paying for a car where I can’t use the second row seats and they need to fix this now and stop delaying this costly repair to them. They continue to make new cars even though all 55K of us in the recall are waiting for them to help us.

Incident date: Jul 16, 2025

Premature Ball Joint Wear A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash. This recall is from 2014. I barely purchased it not long ago. I have been having the oil from my ball joint driver side wheel spray all over the car randomly. This recall says everything I experience with it. It makes a clicking noise while turni... Read more

Incident date: Jul 25, 2025

In July of 2025 my 2017 Sienna started making a whine noise. Took it to mechanic and he stated it was likely coming from transmission but recommended we take it to Toyota dealership to confirm. So we took it to Toyota and sure enough they said the transmission was failing. They said it was due to high mileage but it only had just over 150,000 at time of incident. After doing some research on line ... Read more

Incident date: Feb 19, 2026

The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available f... Read more

Incident date: Feb 19, 2026

The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available f... Read more

Incident date: Feb 19, 2026

The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available f... Read more

Incident date: Feb 20, 2026

CVT transmission bearing noise

Incident date: Feb 11, 2026

While in a parking lot, the clutch pedal suddenly lost all pressure and remained stuck to the floor, rendering the vehicle unable to shift gears. While this occurred at parked car , a sudden loss of gear engagement at highway speeds would have caused a catastrophic loss of motive power in high-speed traffic. Furthermore, this vehicle utilizes a shared reservoir for both clutch and brake fluid. A m... Read more

Incident date: Oct 7, 2025

We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 ... Read more

Incident date: Feb 19, 2026

The "incident" is not a fault or flaw of my car in any way, but rather is caused by the auto industry's general shift to LED/HID headlights. In my opinion, they make driving unsafe for external observers because they are too bright and create a lot of glare, so that keeping my eyes focused and perceptive of features I need to see in the road directly ahead of me is becoming increasingly difficult... Read more

Incident date: Feb 18, 2026

The vehicle died while driving and when I try to start again it will crank but can't start.

Incident date: Nov 21, 2025

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. The seat always shook but we assumed it was the carseats shaking, but, upon removing them to take the ca... Read more

Incident date: Jan 8, 2026

Transmission failure of 2022 Toyota Highlander LE at 82,329 miles. Safety compromised due to possible roadside failure.

Incident date: Jan 24, 2026

The steering rack internal seal inside the steering rack failed/ "blew" per mechanic and is leaking. I could lose my ability to steer at any time while driving my vehicle and wreck. It is currently at the Toyota services center in Gladstone, OR and has been diagnosed. No other representatives have inspected the vehicle. There were no warnings or signs of failure. I had originally taken my tr... Read more

Incident date: Feb 19, 2026

The contact owns a 2019 Toyota Rav4. The contact stated that while seated in the vehicle, while the vehicle was parked, there was an abnormally strong plastic burning odor inside the vehicle. The contact stated that a top light was plugged in the trunk, but the light was turned off. After opening the trunk, the contact became aware that the wiring in the trunk had overheated and burned the laundry... Read more

Incident date: Dec 1, 2025

The CVVT broke. The dealership said a part broke and agreed that it was a "known issue" with this vehicle. Toyota was contacted (Engagement Center) and insisted that it is not a known issue.

Incident date: Jan 29, 2026

The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of t... Read more

Incident date: Feb 18, 2026

Our son hit a guardrail and the airbags didn't deploy. Accident and failure was reported to insurance company

Crash

Incident date: Mar 15, 2025

I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when I visited paint shop to repair. I did researched online and found out ... Read more

Incident date: Feb 19, 2026

The contact owns a 2021 Toyota Supra. The contact received notification of NHTSA Campaign Number: 25V636000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more

Incident date: Feb 3, 2026

Inferior brake system on 2015 Prius master brake cylinder and vacuum booster. Extended warranty issues identified by Toyota for 10 years or 150, 000 miles. I bought my Prius used in 2021 with 92,000 miles at age [XXX] old intending it to last as long as I did. I am now [XXX] old and essentially totally independent. The above mentioned parts were identified as not functioning properly on 2/3/2026... Read more

Incident date: Feb 19, 2026

The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more

Incident date: Feb 19, 2026

The contact owns a 2021 Toyota Highlander. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the transmission. The contact was concerned about the sound and contacted a dealer. The vehicle was driven to the dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The ... Read more

Incident date: Feb 19, 2026

On February 19, 2026, I contacted Hendrick Toyota Apex (1210 Laura Village Rd, Apex, NC 27523) to schedule repair for two open safety recalls on my 2000 Toyota Tundra (VIN: [XXX] ) under NHTSA Campaign #09V444, Toyota Campaigns BXD and BZD. The dealership incorrectly refused to perform either recall, stating that neither could be done in North Carolina because they only apply to cold climate state... Read more

Incident date: Feb 5, 2026

A 2026 Toyota Prius was delivered to me on or about February 5, 2026 while subject to an active federal safety recall involving a rear door electrical switch defect. The recall indicates that water intrusion into the rear door switch can cause an electrical short circuit which may allow a rear door to open while the vehicle is in motion. At the time of delivery, there was no remedy available for t... Read more

Incident date: Apr 10, 2025

The contact's daughter owns a 2024 Toyota Rav4. The contact stated that while his daughter was driving at approximately 35 MPH, she had crossed an intersection when she was crashed into by another vehicle making a U-turn from a cross street. The other vehicle's front end crashed into the driver's side tire and front door. The contact stated that the force of the crash had fractured the left front ... Read more

Crash 2 injured

Incident date: Dec 17, 2025

The contact owns a 2001 Toyota 4Runner. The contact stated that while driving approximately 15 MPH, there was a thumping and clicking sound coming from the front of the vehicle before the front passenger’s side of the vehicle unintendedly lowered. The vehicle was stopped and inspected, and the ball joint was touching the ground. The vehicle was towed to the residence. The vehicle was then towed ... Read more

Incident date: Feb 2, 2026

The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying ... Read more

Incident date: Feb 19, 2026

The contact owns a 2024 Toyota Prius Hybrid equipped with Bridgestone Tires, Tire Line: Ecopia EP422, Tire Size: 195/60/R17, DOT Number: Y9CDCJTX. The contact stated that while the vehicle was in for routine maintenance, during the tire rotation, the mechanic discovered that one of the front tires had developed a bubble on the sidewall. The contact was advised that the tire was unsafe to use and r... Read more

Incident date: Oct 7, 2025

There is a safety recall on my car (second row seats not welded correctly) that has not been fixed in a timely fashion, resulting in me not being able to use my car for over four months. There is no information from the manufacturer regarding when a fix will be available. This recall puts my children who sit in the second row seats at danger and I am thus unable to use my car.

Incident date: Jan 15, 2026

I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.

Incident date: Dec 24, 2025

On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radi... Read more

Crash

Incident date: Dec 24, 2025

On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radi... Read more

Crash

Incident date: Dec 24, 2025

On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radi... Read more

Crash

Incident date: Feb 18, 2026

WAS GLIDING INTO MY GARAGE FOOT WAS ON BRAKE, (SO NO SPEED AT ALL) WHEN I HEARD A SUDDEN ENGINE ROAR AND CAR PICKED UP SPEED AND WAS PROPELLING ME TOWARD THE BACK WALL OF THE GARAGE. I IMMEDIATELY JAMMED ON MY BRAKE BUT WAS NOT ABLE TO STOP BEFORE HITTING RACKS AND WALL AT THE BACK OF MY GARAGE. THIS ACCELERATION OF THE CAR RESULTED IN PROPERTY DAMAGE TO CAR AND AND PROPERTY.

Crash

Incident date: Mar 15, 2025

I have 2013 Toyota, Sequoia blizzard pearl and my paint started chipping. I have reached out to corporate 3 separate times and they have refused to assist me in this matter. Based off the article listed below, I have a window up to 14 years which is quickly approaching and I have been denied by corporate twice and my local dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION... Read more

Incident date: May 2, 2024

break in the rough road the brake is not working. The car is shaking before break. Looks like break is sleeping. always happen when you drive in the rough road if you need to break, the brake is not working properly. Something is off. It happens always when you drive in the rough road and you need to break

Incident date: Jan 1, 2025

I am reporting a potential safety defect involving the driver seat lumbar support mechanism found in multiple vehicle models across the industry. The lumbar support feature applies excessive, uneven, or unstable pressure to the driver’s lower back during normal driving conditions. This occurs even when the feature is set to its lowest or neutral position. The defect presents in the following way... Read more

Incident date: Feb 17, 2026

The 2019 model year UA80 transmission abruptly failed while driving at under 88,000 miles, just a bit beyond the warranty period. I have to sell the car as is and take a $10,000 loss because of this defect by Toyota. My mechanic has photos and will document all the details. My safety was absolutely at risk when the vehicle abruptly stopped on the road while driving during a major rain storm but... Read more

Incident date: Feb 17, 2026

I am reaching out regarding our 2021 Toyota Highlander which currently has $65 K miles and is just out of warranty. Recently we noticed a wining noise during acceleration. We took the vehicle to the dealer who told us that the transmission will need to be REPLACED. $9500 repair. This is a known issue with Toyota and they will not work with us on this. We are stuck! No customer goodwill! Tha... Read more

Incident date: Jun 18, 2025

The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal whining sound coming from the transmission. Later, while the contact’s wife was driving approximately 50 MPH, the vehicle went into LIMP Mode and decelerated unexpectedly. The contact diagnosed the vehicle and determined that there was a failure with the torque converter. The... Read more

Incident date: Feb 18, 2026

Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,000. It was later discovered, upon checking with the local State Secretary, that the mileage was 190,000.