Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 140,155 complaints for TOYOTA

Incident date: Aug 5, 2026

Ever since I bought this truck new, I noticed a lot of metal shavings and debris in the oil filter every single time I changed the oil. I took it to the dealership multiple times to have this looked into before the engine recall came out. The dealership took pictures of the metal and sent them to a General Motors engineer, but the engineer just told them it was "normal." Later on, the truck went i... Read more

Incident date: Jul 25, 2026

Vehicle stalled in traffic due to recall defect. Manufacturer recall remedy is delayed beyond reasonable timeframe, creating ongoing safety exposure.

Incident date: Feb 1, 2026

On XXX while driving my brand-new 2026 Subaru Crosstrek with approximately 63 miles on the odometer, the vehicle suddenly lost acceleration. The AT Oil Temp warning flashed, followed by the Check Engine Light and multiple EyeSight and driver assistance warning lights. I immediately pulled off the road because I did not feel it was safe to continue driving. My [XXX] grandson was in the vehicle at t... Read more

Incident date: Jun 19, 2026

since I purchased this truck brand new from the dealer, the brakes always had air in the lines. No matter how many times I bleed the brakes, there is still air in the line. From my understanding, previous years of this truck had master cylinder issues. I went to the dealer and they refused to fix the issue, because I already attempted to fix the problem. Also, the car doesn't start when shut off d... Read more

Incident date: Jul 27, 2026

Ford recently did a software update for a unexpected downshift recall that had previously happened to me while doing 60 miles an hour in my vehicle downshifted into first gear in my truck went sideways because the rear end locked up. Drove my vehicle home and took it out today and while doing 45 miles an hour it downshifted into first gear locking up the rear wheels again. Thankfully, this was at ... Read more

Incident date: Jul 27, 2026

The vehicle logged code P0491 due to a clogged cylinder head internal port at 28,000 miles (26,000 at the time vehicle was inspected.) Volkswagen's official repair protocol requires a complete engine cylinder head replacement. The vehicle's onboard computer has disabled the factory-installed remote start system as a result of this engine fault.

Incident date: Jul 27, 2026

Incident date: Feb 16, 2026

My 2014 Tiguan, VIN [XXX], has been serviced at an authorized VW dealer since I purchased it. From 2014 to December 2025, the vehicle was serviced at a VW dealer and March 2026 to present at a service facility that only works on VWs and is owned and operated by a prior VW certified technician who only works on VWs. My vehicle has been serviced at all the VW recommended maintenance mileage. Look... Read more

Incident date: May 31, 2026

The contact owns a 2019 Chevrolet Colorado. The contact stated that while coming to a stop, the check engine warning light illuminated, and the fuel gauge went from full to empty. The vehicle was taken to the dealer, who replaced the fuel pump control module. The contact stated that his two son-in-law's vehicles, which were the same year, make, and model, also had the fuel pump control module fail... Read more

Incident date: Dec 17, 2025

1. Ignition System: While driving the key in the ignition lock came out loose! Exremely frightened and managed to pull the car over to a driveway. But, the car could NOT be stoped using the key fob. Key will not work to stop the engine. Very unusual and unexpected incidence. 2. Lighting system switch: Suddenly the knob of the light switch came out loose with a plastic shaft and will not turn on ... Read more

Incident date: Dec 17, 2025

Incident date: Aug 4, 2026

while driving last week with my family, doing some grocery shopping, we got on the highway which is 75mph in our 2021 Honda Civic and it had a catastrophic failure on its ADAS system out of nowhere it stopped and made my car swerve off the road and applied the breaks like it detected a car in front of us, it took us from 75 to 0 pretty darn fast fortunately no one was behind us, after the event im... Read more

Incident date: Aug 4, 2026

Incident date: Aug 2, 2026

The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while ... Read more

Incident date: Aug 1, 2026

I am receiving a shift to park warning message when vehicle is in park and is turned off.

Incident date: Aug 3, 2026

The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle slowly responded, requiring hard braking, causing the stopping distance to become extended. Several... Read more

Incident date: Sep 13, 2025

On 7/14/26, I scheduled Escalade to be serviced at local dealership (MT) when A/C went out on drivers/middle vents and I noticed a faint ticking noise under hood. Was told engine lifters were damaged & needed to be replaced. Service was completed 7/21 and I picked it up that evening. On [XXX] my husband and I departed for San Diego; stayed overnight in St George UT. On [XXX] around [XXX] pm, I w... Read more

Incident date: Sep 13, 2025

The contact owns a 2015 Jeep Wrangler. The contact was informed during a vehicle state inspection of NHTSA Campaign Number: 19V018000 (Air Bags), associated with the VIN; however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contac... Read more

Incident date: Sep 13, 2025

Whilst driving on highways which feature multiple speed limits - eg. 70 cars, 65 Trucks, 60 Buses. If full self driving more or when in adaptive cruise control - the car systems fail to recognize the restriction linked to the lower speed limits. As a result, you can be driving on Full Self Drive at 75mpm, the car sees a 65 followed by a 60 speed limit (neither applicable to cars), but the car br... Read more

Incident date: Jul 20, 2026

Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this... Read more

Incident date: Jul 30, 2026

ECO boost 2.0 engine. Took vehicle to a Ford dealer because check engine light came on. Was told that I had a coolant intrusion into the engine heads. Motor needs to be replaced. Found out this is not an isolated problem for this engine. Contacted Ford and was told there is nothing that they can do about it.

Incident date: Jul 30, 2026

severe corrosion/rust on the fuel filler pipe. Fuel leaks out all over ground when trying to fuel up.

Incident date: Aug 4, 2026

The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle lost motive power and went into LIMP Mode, and the steering wheel seized. The vehicle was taken to the local dealer, and the failure was initially misdiagnosed. The vehicle was then towed to the dealer a second time, and the dealer discovered ... Read more

Incident date: Dec 31, 1969

The contact owns a 2026 GMC Yukon. The contact stated that while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the side of the road, turned off and restarted the vehicle; however, the failure persisted. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed, and the contact was informed that the engin... Read more

Incident date: Jul 1, 2026

I was at a complete stop with my foot all the way down on my brake, sitting in traffic, and my car started rolling forward against my will. I pressed down on my brake again and the car did not stop. I almost rolled into the car in front of me. The forward collision warning did not sound. I put my car in park and it still did not stop. I then put it into reverse to avoid rolling into the car in fro... Read more

Incident date: Jul 1, 2026

My 2023 MDX Type S is currently at Mungenast St Louis Acura. Transfer Case and Transmission are both being replaced at roughly 56,000 miles. I made a turn and heard a loud noise. Because I was under acceleration my car was hard to control when it happened. Scared me and immediately let off the gas.

Incident date: Jul 1, 2026

While accelerating from a complete stop at a traffic light on a multi-lane roadway, the vehicle suddenly lost all engine power without prior warning. The engine RPM dropped immediately to 0, causing the vehicle to stall in the middle of an active intersection and creating an immediate risk of a side-impact collision from oncoming traffic. All warning lights on the instrument cluster illuminated up... Read more

Incident date: Apr 4, 2023

The contact owns a 2018 Toyota Camry. The contact stated that while operating the vehicle, the message "SRS Airbag System Malfunction - Visit Your Dealer" was displayed on the instrument panel. Additionally, the passenger’s seat belt sensor light remained illuminated while the seat was unoccupied. The vehicle was not diagnosed or repaired. A dealer was contacted and provided an estimate for a di... Read more

Incident date: Aug 3, 2026

While driving at 35mph on a straight section of road the warning sounded, the display said "steering wheel locked" and I could not turn the steering wheel for about 5 seconds, then it returned to normal operation. We bought the car new in July 2025. I found numerous posts on line describing similar or worse experiences. The dealership performed tests and could not determine a cause.

Incident date: Aug 3, 2026

This report is for a 2026 Toyota C-HR BEV (Battery Electric Vehicle). I am reporting two separate events (as of August 4, 2026). The dates the events occurred were June 20, 2026 and July 2, 2026. Each time, the 12v battery discharged to the point where the car became inoperable. Each time, after 12v battery discharge there was not enough power in the 12v battery to perform the necessary funct... Read more

Incident date: Jun 20, 2026

All the safety lights came on on the dashboard suddenly the brake assist did not work. Honda tells me the brake servo is bad. This is a known defect as other 2020 crv hybrids were recalled for the same reason. It is a dangerous safety hazard.

Incident date: Jul 20, 2026

The cv axle is clicking. The out cv boot is torn and leaking grease.

Incident date: Jul 31, 2026

The contact owns a 2016 Ford Transit. The contact stated that while driving 50 MPH, the rubber-flexible coupling between the transmission became shredded into pieces and the vehicle swerved off the road. There were no warning lights illuminated. The vehicle was towed to the independent mechanic, who confirmed that the rubber transmission coupler had failed and needed to be upgraded to the metal ve... Read more

Incident date: Jul 31, 2026

Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.

Incident date: Aug 3, 2026

While at a drive thru, my 2021 Chevy Tahoe High Country experienced a total failure with no advance warning where the engine shut down and would not restart despite what appeared to be good electrical power. We tried to jump start the vehicle with both another vehicle as well as a AAA power pack with no luck. The vehicle was not movable and had to be towed using a lift truck to the dealer. The dea... Read more

Incident date: Apr 6, 2026

Vehicle was being driven on the interstate going 70-77 mph. First noticed faint knocking sound and loss of ability to accelerate followed by check engine light and multiple system failure notifications. Pulled over on the highway between exits and turned vehicle off to call for assistance. Turned vehicle back on after 10-15 minutes to test, all warnings remained and acceleration was limited but po... Read more

Incident date: Jul 31, 2026

I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement, but assured me I was outside of warranty. I did not pay for extended warranty so I decided to take it to an independent me... Read more

Incident date: Mar 29, 2025

Component/system, available for inspection? Rear visibility system — AVN head unit's processing of the rear camera image. On shift to reverse, screen flickers, shows blinking green, or no rear image. Vehicle available for inspection. Original camera was replaced Jan 2026 and retained by the dealer, not returned. Safety risk? Daily driver used for school pickup. Failure is warm-restart dependent... Read more

Incident date: Jun 20, 2026

I have never been in an accident in my 31 years of driving. However, I am worried that this van is going to cause me to be hit. Several times I have pulled out to make a left or right turn and my gas pedal does NOTHING. I can push it clear to the floor and NOTHING!!! Cars end up slamming on their brakes and honking at me but there's nothing I can do. This is EXTREMELY scary and a HUGE HUGE HUGE ma... Read more

Incident date: Jun 20, 2026

Electronic power control issue caused the vehicle to loose power steering. After starting and driving the vehicle an alert message showed up saying chassis malfunction and power steering issues. Vehicle was stopped and re-started but the issue didn't go away. BMW confirmed there was a malfunction with the EPS similar to the NHTSA bulletin 11V341000. Vehicle was manufactured during the period the r... Read more

Incident date: Jun 20, 2026

Incident date: Jun 1, 2026

When I drove the car, All most all light on the dashboard are on onthe road, and when I stop and tried to go, the car is somewhat not controled. I immidieatly went to dealership and dignosed P2764 CVT balve problem. And they add wheel bearing is problem. Subaru noticed these problems but my 88,278 mile 2016 forester has all the lights on and it was very scared and it took 4400 dollars for fixing.

Incident date: Feb 19, 2024

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine seized, and the transmission independently shifted into park(P). The failure had occurred while driving on a busy highway at highway speeds. The contact's minor children were occupants inside the vehicle during the failure. The vehicle stalled in the middle of the highway. No warning ... Read more

Incident date: Feb 19, 2024

When I stop at the red light with my brake pressed, all in a sudden the brake drop lower and the vehicle move forward. When I look up the safety recalls on my type of vehicle, there is a brake master cylinder safety recall in 2010. However, when I look up my VIN, my vehicle is not on that list. Based on the problem, it looks like my batch of Odyssey also has this safety recall issue. Probably Hond... Read more

Incident date: Feb 19, 2024

The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The dealer was contacted several times and informed the contact that there was no updated information on parts availability. The contact stated that the manufacturer had exceeded a reasonable ... Read more

Incident date: Aug 3, 2026

Multipurpose Camera Failure causing multiple displays on dashboard

Incident date: May 1, 2026

The contact owns a 2018 Chevrolet Silverado 1500. The contact was alerted by OnStar of a failure with the stability system. While the contact’s husband was driving 45 MPH, the vehicle was jerking; the brakes were sticking while the brake pedal was depressed. The failure persisted while driving 50 MPH. The driver used the back roads while driving to the residence. The brakes and ABS warning light... Read more

Incident date: Jul 8, 2026

While driving approximately 50 mph, we heard a sudden, extremely loud bang, followed immediately by the sound of shattering glass. We pulled over and discovered that the panoramic sunroof had shattered and appeared to have exploded outward. There was no collision, no object that we saw strike the vehicle, and no warning before the failure. The glass remained largely in place but was completely fra... Read more

Incident date: Jul 8, 2026

Failure of the front lower lateral link and compliance link assembly. A creaking noise when steering at low speeds prompted me to take the vehicle to be checked out at a Tesla repair shop. The vehicle required a complete replacement of these parts at an independent cost of $1,900. I have the line-item proof of parts and labor.

Incident date: Jul 8, 2026

The transmission on this vehicle has started to make a whining noise from the transmission which is consistent with the symptoms of a failing transmission pump cover under recall S44. If this were to fail while driving it can lead to a serious or fatal accident. I have not yet taken the vehicle in to be serviced as I am trying to work with the manufacturer first. There were no indicators prior to... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog