Consumer Safety Complaints

Incident date: Apr 17, 2026

The vehicle was hit in the front end while my girlfriend was driving it. Someone ran a red light and smacked into the front end of the van at approximately 50 miles per hour. The airbags did not deploy despite significant force. The car that ran the red light was small but the force was significant enough that she hit her head and sustained medically verified extreme whiplash.

Crash 1 injured

Incident date: May 5, 2026

On May 3, 2026, while operating my 2024 BMW i5 on public roads, the vehicle suffered a sudden and complete loss of power steering with no prior warning. I could not turn the steering wheel at a stop. The instrument cluster simultaneously displayed: "Vehicle may roll. Brake manually," "Drive carefully. Changed steering effort," "Drive carefully. Chassis stabilization," and "Parking assistance malfu... Read more

Incident date: Nov 1, 2025

While stopped at a red light, my front sunroof panel exploded/shattered. My brother and I heard a loud bang. No object hit the sunroof. It was visible that the glass was bubbled outward. And, the 4 corners had cracking. Lucky the roof liner was closed and no glass hit us.

Incident date: Sep 27, 2025

Vehicle Information: Year/Make/Model: 2014 Hyundai Sonata Mileage: less than 120,000 miles Ownership: Second owner Complaint: I am filing a complaint regarding a serious engine failure in my 2014 Hyundai Sonata. My vehicle experienced issues beginning with a faulty knock sensor, which escalated into complete engine failure. This issue appears to be identical to problems that have already been i... Read more

Incident date: May 5, 2026

The contact owns a 2013 Ford Expedition. The contact stated that while driving at 25 MPH, there was a sudden unattended downshift of the vehicle. The speedometer went to zero. The RPM increased without acceleration. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

Incident date: May 5, 2026

while braking and coming to a stop the van surges forward (while brakes are being applied). This has nearly caused accidents on 2 occasions, and has happened 2 other times in the past few months

Incident date: May 4, 2026

The contact owns a 2015 Ford F-350. The contact stated that the camera was inoperable. At times the camera was blank. No warning lights were illuminated. The contact received the recall notification letter 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was called, b... Read more

Incident date: May 4, 2026

My battery warning light on the dash is illuminated with the notification saying "service battery charging system." I've researched online and found out that more vehicles of the same year make and model of my vehicle have been recalled for the same issue, but when putting in my vin number my vehicle does not show up. This issue poses a high risk of danger if not fixed and I would like it to be fi... Read more

Incident date: Mar 29, 2024

My battery warning light on the dash is illuminated with the notification saying "service battery charging system." I've researched online and found out that more vehicles of the same year make and model of my vehicle have been recalled for the same issue, but when putting in my vin number my vehicle does not show up. This issue poses a high risk of danger if not fixed and I would like it to be fi... Read more

Incident date: May 5, 2026

The contact owns a 2019 Honda Accord. The contact stated that while driving at various speeds, the vehicle would independently activate into limp mode. The check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a turbo, head gasket, and fuel injector failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The fail... Read more

Incident date: Oct 8, 2025

The contact owns a 2019 Honda Accord. The contact stated that while driving at various speeds, the vehicle would independently activate into limp mode. The check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a turbo, head gasket, and fuel injector failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The fail... Read more

Incident date: Oct 8, 2025

The check engine light keeps coming on and off with a warning that the engine power is being reduced. The dealership's service center can't locate the issue. The car's traction warning went off and the car's speed was reduced while driving. This happened twice in the same day. When you shut the car off and turn it back on the warning goes away and the car drives normal. This is very unsafe. Had th... Read more

Incident date: Oct 8, 2025

The check engine light keeps coming on and off with a warning that the engine power is being reduced. The dealership's service center can't locate the issue. The car's traction warning went off and the car's speed was reduced while driving. This happened twice in the same day. When you shut the car off and turn it back on the warning goes away and the car drives normal. This is very unsafe. Had th... Read more

Incident date: Apr 5, 2026

The contact owns a 2019 Honda Accord. The contact stated that while driving at varous speeds the vehicle the had experience acceleration hesitation and the check engine light had illuminated. Later, while driving the engine went into limp mode and over the vehicle speed did not accelerate above 15 MPH. The vehicle was later towed to the local dealer who diagnosed that the fuel injectors were faul... Read more

Incident date: Apr 5, 2026

The contact owns a 2019 Honda Accord. The contact stated that while driving at varous speeds the vehicle the had experience acceleration hesitation and the check engine light had illuminated. Later, while driving the engine went into limp mode and over the vehicle speed did not accelerate above 15 MPH. The vehicle was later towed to the local dealer who diagnosed that the fuel injectors were faul... Read more

Incident date: Oct 7, 2025

Vtc actuator for timing tensioner is faulty. Has a horrible grind on start up. No warning lights, no dash lights. This can cause damage to the engine. Was class action involving same part.

Incident date: May 4, 2026

Repairs of the control arms indicated on recall NHTSA 16V-596 were never done on my vehicle after the recall was issued in 2016. Smart motors Toyota in Madison confirmed that the replacement of the control arms was never done on my vehicle, but they are showing no open recalls on my vehicle in their system due to this being a re-recall. From what I've read many vehicles were incorrectly marked "co... Read more

Incident date: Apr 10, 2026

I have a 2017 Ford Explorer, that has a recall of A pillar trim piece, which I have been trying to get replaced since 2024. To date the dealership is telling me they don’t have the part. This part on the driver side has come off and I am concerned the passenger side will. I can only hope it does not come off and cause damage to other vehicles. Ford has issued a recall and is not provided the ... Read more

Incident date: Apr 10, 2026

I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything—I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indica... Read more

1 injured

Incident date: Dec 12, 2025

I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything—I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indica... Read more

1 injured

Incident date: May 4, 2026

When I am stopped at an intersection, my 2025 Honda Odyssey will often automatically stop the engine as part of its auto idle feature. However, three times in the last month, my car has stalled when it's time to start the engine. One time was on a highway when I was stopped at a light, and cars started honking and driving around me (including on the shoulder). Only after I turn the car off and tur... Read more

Incident date: May 1, 2026

My RV is going into limp mode after driving several (about 4) hours. No CEL and no other symptoms other than paddle shifters not working while driving on interstate This has happened several times. I brought it twice to. Mercedes in Macon Ga who could not see any codes nor replicate and obviously will not just start replacing components. I researched on internet and many folks are experiencing sam... Read more

Incident date: Apr 1, 2026

When I put my car in drive it locked up on me & kept reversing all the way back to park the car would not move no matter what gear it was in it was just locked. I had to have the car towed.

Incident date: Apr 15, 2026

once full self-driving is disengaged a pop-up menu shows up at the main part of the screen requesting a feedback why full self-driving was disengaged you cannot dismiss the questionnaire easily without being distracted during the driving extremely dangerous The only way to dismiss the compulsory questionnaire is to make a selection of 1 option or double click on a microphone button on the steering... Read more

Incident date: May 4, 2026

once full self-driving is disengaged a pop-up menu shows up at the main part of the screen requesting a feedback why full self-driving was disengaged you cannot dismiss the questionnaire easily without being distracted during the driving extremely dangerous The only way to dismiss the compulsory questionnaire is to make a selection of 1 option or double click on a microphone button on the steering... Read more

Incident date: May 2, 2026

The contact owns a 2015 GMC Yukon. The contact stated that while driving at 40 MPH, the rear brakes became inoperable, causing the steering wheel to seize, with no warning lights illuminated. Due to the failure, the vehicle crashed into a tree. The contact and the contact’s child sustained injuries and were transported to a local emergency room for medical treatment. The contact suffered a brok... Read more

Crash 2 injured

Incident date: Mar 20, 2026

Suddenly my vehicle would not allow me to shift into different gears and was stuck in drive gear. The shift selector does not allow me to change gears even though it has the same resistance on the shift selector lever. In order to allow the vehicle to shift gears, I had to go under the vehicle to manually switch gears by pulling the transmission selector located under the vehicle. Each time I driv... Read more

Incident date: May 4, 2026

Was moving forward when all of the sudden the tailpipe flew off (metal thing in the muffler). No real cause, moves the vehicle normally oyt of the driveway and it just flew off.

Incident date: Jun 16, 2025

The contact owns a 2020 Subaru Ascent. The contact stated that while driving on several occasions at various speeds, the steering wheel became loose and then tightened inadvertently. The vehicle was taken to a dealer where the failure could not be replicated. The contact also stated that on several occasions while driving, the vehicle puttered and a grinding noise was heard emanating from the engi... Read more

Incident date: Apr 30, 2026

Ref NHTSA 24v-896, Recall C4B The problem started back in 2021 when the anti-lock brake Hydraulic Control Unit failed. It was replaces and then it failed again in Dec 2024 while on vacation. When returning home in Jan 2025, the truck was brought to the dealer for repair. It was found to have failed again and told that a repair parts were not available, nor was it known when the redesigned part wou... Read more

Incident date: May 4, 2026

On Monday May 4th 2026 I went to get into my car at 1:30pm started the car and heard what I thought was chains and the next thing I knew my rear window exploded! There wasn't any bebe shots or rocks nothing!! It scared me to death!! I called my Auto insurance and the connected me to Safe lite auto cost 480.00 to replace the window!!

Incident date: May 4, 2019

While driving underneath an overpass immediately, followed by an intersection, as I accelerate through the stop lit intersection in the early hours of the morning, my Rogue’s forward collision, alert flashes yellow, and white, and I lose acceleration. It feels as if the car shifted to neutral and there is a grinding, which I believe is the automatic emergency, breaking system, attempting to slow... Read more

Incident date: Feb 15, 2026

The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) G... Read more

Incident date: May 4, 2026

Our 2021 GMC Yukon XL with the 6.2L engine suffered a catastrophic failure requiring the engine to be replaced. The diagnosis was very similar to the GMC 6.2L engines that have been recalled for safety and failure reasons however our vehicle was not included in the recall. The engine only had 75,924 miles and was maintained to the manufacturer's maintenance schedule. The cost to replace the eng... Read more

Incident date: Feb 15, 2025

My 2025 Honda Prologue is experiencing a consistent knocking/cracking noise when turning the steering wheel at low speeds, particularly during tight turns such as parking or exiting driveways. The noise appears to originate from the front axle or wheel area and is most noticeable when accelerating slightly while turning. The sound can be described as a series of clicks, pops, or clunks, and occurs... Read more

Incident date: May 3, 2026

One day out of the blue, my Jeep Wrangler received a "Service Shifter" error code. The error code threw about 40 other codes at the same time. Loss of power steering, loss of abs, engine kept revving on its own, windshield wipers turned on. While in park it felt as if it was trying to shift itself into other gears. Loss of steering while driving as well as the engine revving up and down while on t... Read more

Incident date: Mar 17, 2026

After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department. The parking spaces are close to other cars and townhouses.

Fire

Incident date: May 3, 2026

The contact owns a 2023 Volkswagen Atlas. The contact stated while driving 30 MPH he noticed the headlights were out independently. No warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that headlight assembly needed to replaced. The vehicle was not repaired. The manufacture was notified of the failure and offered no assistance. The failure mileage was 55,000.

Incident date: May 3, 2026

I have a 2023 Telluride awd. I only have 25000 miles on the vehicle since i dont drive much. I went on a trip with family and the first time a person sat in my drivers side, 2nd row seating, the seat belt wont retract.

Incident date: May 3, 2026

We bought our car in April, 2024 from Wellesley Volkswagen, [XXX] . The car has a problem with the windshield wiper Control (safety standard 101?). The car’s windshield wiper stalk is on the right side of the steering wheel. Moving the stalk up or down activates the front wipers. Pulling the stalk will activate the front wiper washer. Pushing the stalk away will activate the rear wiper and wash... Read more

Incident date: May 1, 2026

"What component malfunctioned...?" - Electrical system (suspected) "How was safety put at risk?" - We were unaware if the dashboard instruments were reading correctly. We also couldn't lock/unlock the doors or open/close the windows. The tailgate would also not open. "Has problem been reproduced?" - Not yet - plan to have the service center inspect. "Has vehicle been inspected by the manufac... Read more

Incident date: Aug 27, 2025

Persistent unresolved front-suspension defect on a 2022 Polestar 2 (Polestar Approved CPO, purchased 03/20/2025). Vehicle pulls right under normal driving on flat, level pavement — a directional control hazard requiring constant steering correction at highway speed. A front-suspension noise over bumps developed after recent repairs. The Polestar-authorized dealer (University Volvo / Polestar Ch... Read more

Incident date: May 1, 2026

The contact leased a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, another driver cut her off while in an intersection which activated the emergency brake system. As a result, the contact was hit from behind by another vehicle. The air bags did not deploy and the seat belt failed to secure the contact and thrusted her forward. The contact did not seek medical attention but ... Read more

Crash 1 injured

Incident date: May 1, 2026

The contact leased a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, another driver cut her off while in an intersection which activated the emergency brake system. As a result, the contact was hit from behind by another vehicle. The air bags did not deploy and the seat belt failed to secure the contact and thrusted her forward. The contact did not seek medical attention but ... Read more

Crash 1 injured

Incident date: May 2, 2026

I own a 2016 Model S P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defect put... Read more

Incident date: May 2, 2026

I own a 2016 Tesla Model X P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defe... Read more

Incident date: May 2, 2026

I own a 2016 Tesla Model X P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defe... Read more

Incident date: May 5, 2025

I own a 2016 Tesla Model X P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defe... Read more

Incident date: Apr 2, 2026

The dashboard cover has come unglued from the part of near the front windshield. It first bubbled up then became unglued and rolled up. There’s white material underneath that appears to have swollen up like wet cork board. Also, this part of the dashboard is no longer flush like the parts to right and left of the distressed area. Additionally, the exposed white part reflects in my line of sight ... Read more

Incident date: Apr 2, 2026

It is unknown exactly what causes the issue. But intermittently when taking off from a stop, the powertrain hesitates to respond to my input on the throttle. The hesitation lasts anywhere from half a second to a full second. This puts my safety and other driver’s safety at risk because I cannot reliably tell whether I will be able to pull out quickly and safely in front of an oncoming vehicle. T... Read more

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