Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 140,155 complaints for TOYOTA
Incident date: Jun 15, 2026
Around 24,000 miles, the truck developed severe vibration when braking at highway speed slowing down from 65mph. The fix required the owner to replace front and rear rotors and brake pads due to warping.
Incident date: Aug 2, 2026
The contact owns a 2024 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling). The contact stated that while driving 80 MPH, several unknown warning lights illuminated, with the message " Check Power Steering " displayed. The contact stated that the vehicle then stalled. The vehicle was pulled over to the side of the road through traffic a... Read more
Incident date: Sep 27, 2025
While driving on the highway at approximately 80–90 mph, the vehicle experienced an unexpected RPM increase as I came off the accelerator, an engine-misfire warning, sudden loss of power, and engine shutdown. I immediately pulled over. Smoke came from the engine compartment, engine oil had been expelled throughout the engine bay, and oil was leaking underneath the vehicle. The vehicle became com... Read more
Incident date: Sep 27, 2025
While driving on the highway at approximately 80–90 mph, the vehicle experienced an unexpected RPM increase as I came off the accelerator, an engine-misfire warning, sudden loss of power, and engine shutdown. I immediately pulled over. Smoke came from the engine compartment, engine oil had been expelled throughout the engine bay, and oil was leaking underneath the vehicle. The vehicle became com... Read more
Incident date: May 1, 2026
The door actuator mechanism (Driver's Door) periodically does not work or makes a ratcheting sound like a machine gun when placing the vehicle in drive or in park.
Incident date: Aug 5, 2026
The contact owns a 2020 Toyota C-HR. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure... Read more
Incident date: Jun 9, 2026
The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dea... Read more
Incident date: Aug 12, 2026
The TPMS display went thermal. It blew smoke out of the unit that is mounted to the drivers side front windshield. We were able to disconnect USB power to the device and roll the windows down to ventilate the cabin and ultimately remove the device from the windshield and isolate it. If we would not have been in the vehicle at the time of the failure this could have been a catastrophic failure betw... Read more
Incident date: Feb 1, 2025
The contact owns a 2019 Toyota Camry. The contact stated that while driving 35 MPH, the vehicle suddenly stalled. The contact stated that the pre-collision, secondary brake, lane departure, and engine warning lights were illuminated and flashed on and off. The vehicle was restarted after depressing the accelerator pedal, but the vehicle stalled shortly afterwards. The local dealer was not contacte... Read more
Incident date: Feb 1, 2025
The contact owns a 2019 Toyota Camry. The contact stated that while driving 35 MPH, the vehicle suddenly stalled. The contact stated that the pre-collision, secondary brake, lane departure, and engine warning lights were illuminated and flashed on and off. The vehicle was restarted after depressing the accelerator pedal, but the vehicle stalled shortly afterwards. The local dealer was not contacte... Read more
Incident date: Feb 1, 2025
The contact owns a 2019 Toyota Camry. The contact stated that while driving 35 MPH, the vehicle suddenly stalled. The contact stated that the pre-collision, secondary brake, lane departure, and engine warning lights were illuminated and flashed on and off. The vehicle was restarted after depressing the accelerator pedal, but the vehicle stalled shortly afterwards. The local dealer was not contacte... Read more
Incident date: Aug 13, 2026
Right rear head rest RATTLES!!! After checking other similar models on the lot, the Dealer said it was a characteristic of the vehicle and there was No Fix!
TOYOTA
COROLLA CROSS
(2026) - HYBRID PROPULSION SYSTEM
Aug 14, 2026
Incident date: Aug 10, 2026
The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the inverter and determined that th... Read more
Incident date: Aug 7, 2025
As many have spoken about already, I have the hesitation or lag from stop or rolling at very slow speeds. I kind of learned to live with it but feel it's getting worse. My wife had to drive the truck, and she said it was very scary and did not feel safe. I know it is not the engine as I had it replaced and problem is still very much there! There have been so many issues with this truck. Brakes hav... Read more
Incident date: Aug 7, 2025
As many have spoken about already, I have the hesitation or lag from stop or rolling at very slow speeds. I kind of learned to live with it but feel it's getting worse. My wife had to drive the truck, and she said it was very scary and did not feel safe. I know it is not the engine as I had it replaced and problem is still very much there! There have been so many issues with this truck. Brakes hav... Read more
Incident date: Aug 12, 2026
Engine knocking at normal highway speeds when gas pedal not pressed. At idle very loud engine knock. While i was driving to the dealership engine shut off at highway speeds causing me to swerve in an out of traffic to pull over safely complete engine loss power...i took it to toyota ON 8/12/26 they confirmed main bearing in cylinder 1 failed. Toyota states new motor to be installed.
Incident date: Aug 13, 2026
While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely... Read more
Incident date: Aug 13, 2026
While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely... Read more
Incident date: Jul 2, 2026
Complete catastrophic engine failure at 36,514 miles on July 2, 2026, while the vehicle was being driven. There were no warning lamps, messages, knocking, or other symptoms prior to the failure - a sudden and total loss of motive power while the vehicle was in motion, creating a serious risk of a crash. The vehicle was towed to a franchised Toyota dealership (Hendrick Toyota Concord, Concord, NC),... Read more
Incident date: Aug 5, 2026
The car is Rav4 2022 fuel: gas. Dashboard showing Headlight System malfunction, Pre-Collision System malfunction and RSA System Malfunction. The alarm beep and sign of malfunction keep popping up on dashboard. I took it to Toyota dealership to be inspected and they notified me that "The Front Recognition camera Watchdog/Safety MCU Failure." This front camera is connecting to headlight system, Pr... Read more
TOYOTA
RAV4 PLUG-IN HYBRID
(2026) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 13, 2026
Incident date: May 15, 2026
A few weeks after purchasing a brand new Toyota Rav 4 we had three incidents of "ghost braking". The first was sometime between XXX and XXX. While traveling about about 35 MPH the car suddenly braked hard and the warning light came on.. No cars of objects were in the road on any side, Then on XXX, we were traveling onXXX in the far left lane heading south in [XXX]. We were traveling at 70 MPH with... Read more
TOYOTA
RAV4 PLUG-IN HYBRID
(2026) - FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 13, 2026
Incident date: May 15, 2026
A few weeks after purchasing a brand new Toyota Rav 4 we had three incidents of "ghost braking". The first was sometime between XXX and XXX. While traveling about about 35 MPH the car suddenly braked hard and the warning light came on.. No cars of objects were in the road on any side, Then on XXX, we were traveling onXXX in the far left lane heading south in [XXX]. We were traveling at 70 MPH with... Read more
TOYOTA
CAMRY HYBRID
(2026) - HYBRID PROPULSION SYSTEM
Aug 13, 2026
Incident date: Aug 13, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more
Incident date: Aug 11, 2026
The contact owns a 2013 Toyota Prius. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and BRAKE warning lights were illuminated. The contact pulled off on the off-ramp and became aware that extra effort was needed to depress the brake pedal. The vehicle was towed to the dealer and was diagnosed with brake booster and accumulator failure. The vehicle was no... Read more
Incident date: Aug 8, 2026
This is not about my car. It is about other cars. I have seen multiple SUVs traveling on the highway with their front lights on, but no rear lights. This happened the other day when it was dark and with heavy rain. This is a safety issue. A Gemini AI search says this is a problem with many new cars. It is a switch setting error. You need to correct this situation before someone gets rear end... Read more
Incident date: May 3, 2026
While driving, the vehicle unexpectedly stalled and lost power. The vehicle was taken to an authorized dealership for diagnosis, where the same stalling condition was reproduced and confirmed during a dealer road test. The vehicle had to be towed back to the dealership, where the engine was found to be seized. The sudden loss of power while driving created a serious safety concern because the veh... Read more
Incident date: May 3, 2026
While driving, the vehicle unexpectedly stalled and lost power. The vehicle was taken to an authorized dealership for diagnosis, where the same stalling condition was reproduced and confirmed during a dealer road test. The vehicle had to be towed back to the dealership, where the engine was found to be seized. The sudden loss of power while driving created a serious safety concern because the veh... Read more
Incident date: Jul 31, 2026
A severe, pre-existing life-safety defect and unauthorized structural modification were discovered on my 2024 Toyota Corolla . Following a routine diagnostic check for vehicle pulling, certified Toyota technicians discovered that the vehicle's primary fuel line had been dangerously altered and was held together underneath the chassis by an unsecured wire clothes hanger. The vehicle was immediately... Read more
Incident date: Jul 31, 2026
A severe, pre-existing life-safety defect and unauthorized structural modification were discovered on my 2024 Toyota Corolla . Following a routine diagnostic check for vehicle pulling, certified Toyota technicians discovered that the vehicle's primary fuel line had been dangerously altered and was held together underneath the chassis by an unsecured wire clothes hanger. The vehicle was immediately... Read more
Incident date: Aug 12, 2026
The contact owns a 2023 Toyota Rav4. The contact stated that while her husband was driving approximately 25 MPH, there was an abnormal bang coming from the vehicle, and the rear glass shattered without impact. The vehicle was taken to a local dealer, and the contact was informed that the damage was not covered under warranty. The contact was provided an estimate for the repair. The vehicle was not... Read more
TOYOTA
SIENNA HYBRID
(2025) - SEATS
Aug 13, 2026
Incident date: Aug 13, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied due to the 2nd row seats being converted for wheelchair accessibility. The contact stated that the manufacturer had exceeded a reasonable ... Read more
Incident date: Aug 6, 2026
On August 6 2026, my RAV4 just cut off at the traffic light. The car was completely dead. I was unable to unlock the trunk but the doors did open. The vehicle was towed to the local dealership. The tow truck man hooked up his portable car charger and the car started. On August 8, 2026 the car cut off after parking in a parking space and would not start so I had to get a jump off. After driving fo... Read more
Incident date: Aug 6, 2026
On August 6 2026, my RAV4 just cut off at the traffic light. The car was completely dead. I was unable to unlock the trunk but the doors did open. The vehicle was towed to the local dealership. The tow truck man hooked up his portable car charger and the car started. On August 8, 2026 the car cut off after parking in a parking space and would not start so I had to get a jump off. After driving fo... Read more
Incident date: Aug 4, 2026
I believe the windshield is defective. I have had multiple chips from small debris but it leaves a surprisingly large crack. These were from interstate driving. I had four different glass crack claims in the last two years. These cracks are deep and concerning that they could penetrate through the windshield.
Incident date: Aug 1, 2026
I bought my 2018 CHR in 2017 from Huntersville NC, it has 112,000 miles on it and it is paid off. My CHR has only been serviced at Toyota dealerships and I have all the invoices. On [XXX] Toyota performed the 100,000 mile multi-point inspection and everything was good to go. However, approximately 2 weeks later I started hearing a whining noise. On [XXX] Toyota inspected my vehicle and notified... Read more
Incident date: Aug 10, 2026
When I tried to lock or unluck my car's driver's door, it wouldn't lock or unlock. I tried using the key instead of the "remote" opening but still took some efford. A closer inspection reveal that the little "hook" thing locking the door wasn't working properly. However, it had happened before that the door could only be unlock through physically using the key, and it has developed into a struggl... Read more
Incident date: Aug 9, 2026
The driver side inner door handle mechanism has broken. The part is on back order with no E.T.A. (from my local Toyota dealership). I can't easily exit my vehicle in an emergency.
Incident date: Aug 1, 2025
Brake master cylinder failed on 2019 Toyota Tacoma. Vehicle had ~40000 miles at time of failure summer of 2025. Out of pocket expense was over $2000.00.
Incident date: Aug 6, 2026
The front driveshaft universal joint failed causing the drive shaft to bust a hole in the engine and crack the transmission. There was no knocking noise prior to failure. It suddenly failed, disengaged and caused damage. I was told by service manager the u-bolt must have been defective to have failed without warning.
Incident date: Aug 6, 2026
all my lights came on for all of these and break Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning
Incident date: Aug 4, 2026
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle experienced a failure to start. The contact charged the remote battery pack, and a technician jump-started the vehicle at the residence. While attempting to schedule a... Read more
Incident date: Aug 1, 2026
The contact owns a 2007 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the engine compartment. The contact pulled over to the side of the road and discovered that there was oil leaking from the valve cover onto the alternator. No warning lights were illuminated. The vehicle was taken to a dealer and was repaired under NHTSA C... Read more
Incident date: Aug 10, 2026
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more
Incident date: Aug 9, 2026
Engine block had been replaced due to recall and excessive oil consumption, but vehicle is doing this again. Local dealership refuses to give appt for oil check and is sending us 55 miles away. We’re told it will be about 1k to test it for fuel combustion and oil change before they can even test it. Replacement engine block failed to fix the issue and local Kia is not helpful.
Incident date: Aug 1, 2025
When I use the adaptive cruise control and use the lane keeping assistance the system keeps giving me an error message that I'm not looking at the road. I believe this is a known problem and Hyundai pushed an software fix TSB 25-G1-16H in November 2025. My car appears to have the update but still repeatedly gives me the same error message. It's very distracting and since the error message flash... Read more
TOYOTA
GRAND HIGHLANDER
(2026) - SEAT BELTS
Aug 12, 2026
Incident date: Aug 12, 2026
Date of Incident: [XXX] On [XXX], my sister and I traveled from Maryland to Newport News, Virginia, to celebrate with family. Upon returning home to Maryland, my sister attempted to fasten her front passenger seat belt but was unable to do so. I went around to the passenger side of the vehicle to assist her, but I was also unable to properly secure the seat belt. Because I have a strict safe... Read more
Incident date: Oct 14, 2022
In 2023 we purchased this RV. Recently, we discovered that the cargo carrying capacity is incorrect by about 900 pounds, subject to Recall 23V-428. Grand Design knew of this defect before the rig was sold; however, they didn’t remove the vehicle from the dealers lot, nor were we ever contacted by Grand Design. Grand Design knew of the issue in June 2023, and we purchased our rig in July 2023... Read more
TOYOTA
CAMRY HYBRID
(2026) - ENGINE
Aug 12, 2026
Incident date: Aug 11, 2026
1) Exhaust Manifold Studs are loosening and/or breaking on I6 engine causing potential CO2 exposure to passengers in the cabin and/or engine bay fire risk. 2) Potentailly yes via CO2. 3) Yes - out of factory warranty therefore had independent service center replace all studs 4) No 5) Not in my case but others on JLR Automotive Forums have heard rattling noises and found broken bolts that fell ont... Read more
TOYOTA
CAMRY HYBRID
(2026) - SEAT BELTS
Aug 12, 2026
Incident date: Aug 11, 2026
The seatbelt on the driver's side broke off from the anchor cabling.
TOYOTA
CAMRY HYBRID
(2026) - SERVICE BRAKES
Aug 12, 2026
Incident date: Aug 11, 2026
Porsche dealers are not fixing this recall. They offer service appointments 6 months in advance, and then cancel at the last minute. I've been trying to get this recall done for 18 months, with no success.