Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 492 complaints for TIFFIN
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2011 TRINITY MT3 (N/A) WITH KINGS ST5000 TIRES,(N/A) SIZE: 175/80/13. THE CONTACT STATED THAT HE NOTICED TWO SPLITS ON THE SIDE WALL OF THE DRIVER'S SIDE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND THE VEHICLE WAS 1,000.
Incident date: Jul 26, 2013
THIS VEHICLE IS A 32 FT MOTORHOME UPON RETURN FROM CAMPING AND ABOUT 5 MILES FROM HOME ON A SECONDARY ROAD TRAVELING ABOUT 30 MILES PER HOUR. STRUCK A BUMP IN THE ROAD WHICH SUDDENLY STARTED THE FRONT WHEELS AND STEERING TO OSCILLATE VIOLENTLY AT WHICH TIME I IMMEDIATELY BEGAN TO SLOW AND JUST BEFORE COMING TO A COMPLETE STOP THE OSCILLATION STOPPED. THE STEERING OSCILLATION CONTINUED FOR SEVERAL... Read more
Incident date: Jul 26, 2013
THIS VEHICLE IS A 32 FT MOTORHOME UPON RETURN FROM CAMPING AND ABOUT 5 MILES FROM HOME ON A SECONDARY ROAD TRAVELING ABOUT 30 MILES PER HOUR. STRUCK A BUMP IN THE ROAD WHICH SUDDENLY STARTED THE FRONT WHEELS AND STEERING TO OSCILLATE VIOLENTLY AT WHICH TIME I IMMEDIATELY BEGAN TO SLOW AND JUST BEFORE COMING TO A COMPLETE STOP THE OSCILLATION STOPPED. THE STEERING OSCILLATION CONTINUED FOR SEVERAL... Read more
Incident date: Jul 14, 2013
TL* THE CONTACT OWNS A 2010 SPARTAN MOTOR HOME EQUIPPED WITH A 2010 TIFFIN PHAETON CHASSIS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND EXHAUST FUMES ENTERED THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BELLOWS PIPE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Incident date: Jun 28, 2013
THE WIPER ARM BROKE AT THE MOUNTING AND FELL AWAY FROM THE WINDSHIELD WHILE BEING USED. THIS IS THE SECOND OCCURRENCE ON ORIGINAL EQUIPMENT. *TR
Incident date: Aug 9, 2012
EXTREME AMOUNT OF SWAY. TWISTY ROADS HAVE TO BE UNDER POSTED SPEED LIMIT. FREEWAY TRAVEL IS AFFECTED BY WIND, SEMI'S AND OTHER HIGH PROFILE VEHICLES. MANY TIMES I HAVE BEEN FORCED OFF OF THE ROAD ON TO THE SHOULDER OF THE ROAD. COMPLAINED TO TIFFIN MOTORS AND WAS TOLD TO GET A BETTER SET OF SHOCK ABSORBERS. COMPLAINED TO LAMESA RV SAN DIEGO AND THEY JUST LEFT BY RIG ON THEIR LOT FOR A WEEK. ... Read more
Incident date: May 3, 2013
WHILE DRIVING ON I-68 WEST BOUND IN THE STATE OF MARYLAND, ABOUT MILE MAKER 67 NOTICE A WOOD BURNING SMELL AND SAW SMOKE IN REAR OF MOTOR HOME. PULLED TO THE SIDE OF ROAD AT EXIT 68. WENT TO REAR OF MOTOR HOME AND SAW FIRE THRU REAR HATCH ON DRIVER SIDE AROUND ENGINE BY EXHAUST. CALLED 911, FIRE DEPARTMENT ARRIVED BUT MOTOR HOME WAS A TOTALLY LOSE. ALSO RECALL WAS DONE ON 08-22-2011, MILEAGE AT RE... Read more
Fire
Incident date: May 3, 2013
WHILE DRIVING ON I-68 WEST BOUND IN THE STATE OF MARYLAND, ABOUT MILE MAKER 67 NOTICE A WOOD BURNING SMELL AND SAW SMOKE IN REAR OF MOTOR HOME. PULLED TO THE SIDE OF ROAD AT EXIT 68. WENT TO REAR OF MOTOR HOME AND SAW FIRE THRU REAR HATCH ON DRIVER SIDE AROUND ENGINE BY EXHAUST. CALLED 911, FIRE DEPARTMENT ARRIVED BUT MOTOR HOME WAS A TOTALLY LOSE. ALSO RECALL WAS DONE ON 08-22-2011, MILEAGE AT RE... Read more
Fire
Incident date: Jan 8, 2013
RE TIFFIN VEHICLE BUILT ON FREIGHTLINER CHASSIS, OWNER IS CONCERNED THAT THE PARKING BRAKE SYSTEM COULD FAIL AND, IF SO, REPLACEMENT PARTS MAY NOT BE AVAILABLE AND/OR BE COSTLY SINCE THE OWNER ALLEGES THAT THE MANUFACTURER FOR THE PARKING BRAKE SYSTEM IS EITHER OUT-OF-BUSINESS OR NO LONGER MFG THESE PARKING BRAKE SYSTEM COMPONENTS. UPDATED 2/14/13 *CN UPDATED 2/21/2013 *JS
Incident date: Sep 24, 2012
TL* THE CONTACT OWNS A 2009 TIFFIN PHAETON RV. THE CONTACT STATED THAT WHILE DRIVING 50 MPH IN A RAIN STORM, BOTH WINDSHIELD WIPER BRACKETS BROKE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT PURCHASES TWO NEW ARM ASSEMBLIES TO REINSTALL THE WINDSHIELD BRACKETS HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000. UPDATED 11/28/12*LJ
Incident date: Feb 24, 2011
1999 TIFFEN MOTORHOME. CONSUMER WRITES IN REGARDS TO LOSS OF BRAKES DUE TO THE FREEZING OF THE PISTONS IN THE CALIPERS. *TGW THE CONSUMER STATED THE BRAKES LOCKED UP NUMEROUS TIMES. ON ONE OCCASIONS, IT CAUSED A FIRE UNDER THE FRONT END OF THE MOTORHOME.
Fire
Incident date: Jul 17, 2012
A BRACKET HOLDING THE REAR SWAY BAR TO THE CHASSIS ON THE DRIVER SIDE IS MISSING ONE OF TWO BOLTS. THE BRACKET IS BENT AND HANGS USELESSLY FROM THE CHASSIS. THIS 2011 TIFFIN ALLEGRO WAS BUILT ON A FORD F53 CHASSIS. MULTIPLE REPORTS AT TIFFINRVNETWORK.COM ALERTED ME TO CHECK FOR THE PROBLEM. *TR
TIFFIN
ALLEGRO BAY
(2006) — SERVICE BRAKES
Jul 12, 2012
Incident date: Jun 9, 2011
TRAVELING DOWN ROAD AND SMELLED BURNING. PARKED AFTER A SHORT DISTANCE UNTIL NEXT DAY. BRAKES WERE NOT RELEASING. NEXT DAY AFTER COOLING, THE VEHICLE WAS TAKEN TO A SERVICE FACILITY, HOWEVER ADVISED BRAKES WERE FINE. APPROXIMATELY A MONTH LATER I WAS BRINGING THE VEHICLE TO A DEALER FOR AN UNRELATED MATTER. I HAD DRIVEN APPROXIMATELY 75 MILES AND WAS NEAR THE DEALER WHEN THE SAME SMELL OCCURRED. D... Read more
TIFFIN
ALLEGRO BAY
(2006) — SERVICE BRAKES
Jun 13, 2012
Incident date: Apr 11, 2012
THE AUTO PARK BRAKE (J72) ON MY WORKHORSE W-24 CHASSIS ACTIVATED WHILE TRAVELING 65 MPH ON ARKANSAS INTERSTATE 35 BRINGING THE VEHICLE TO A VERY ABRUPT STOP. IN RESEARCHING THE INTERNET, I HAVE FOUND THIS IS NOT A NEW PROBLEM. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY IF NO BERM WAS AVAILABLE TO PULL OFF THE HIGHWAY. AFTER BEING TOWED TO A REPAIR SHOP AND WAITING 10 DAYS FOR REPAIR, WE WERE ... Read more
TIFFIN
ALLEGRO BAY
(2006) — PARKING BRAKE
Jun 13, 2012
Incident date: Apr 11, 2012
THE AUTO PARK BRAKE (J72) ON MY WORKHORSE W-24 CHASSIS ACTIVATED WHILE TRAVELING 65 MPH ON ARKANSAS INTERSTATE 35 BRINGING THE VEHICLE TO A VERY ABRUPT STOP. IN RESEARCHING THE INTERNET, I HAVE FOUND THIS IS NOT A NEW PROBLEM. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY IF NO BERM WAS AVAILABLE TO PULL OFF THE HIGHWAY. AFTER BEING TOWED TO A REPAIR SHOP AND WAITING 10 DAYS FOR REPAIR, WE WERE ... Read more
TIFFIN
ALLEGRO BAY
(2006) — PARKING BRAKE
May 16, 2012
Incident date: Apr 11, 2012
2006 ALLEGRO BAY MOTORHOME. CONSUMER WRITES IN REGARDS TO BRAKE ISSUES WITH VEHICLE *TGW THE CONSUMER STATED WHILE DRIVING 65 MPH, THE AUTO PARK WARNING LIGHT ILLUMINATED AND THEN THE BRAKE ENGAGED WHICH CAUSED THE MOTORHOME TO IMMEDIATELY COME TO A STOP. THE RV WOULD NOT MOVE UNTIL THE DRIVE SHAFT WAS REMOVED. THE RV WAS TOWED TO THE DEALER, WHERE ALL THE CONNECTIONS WERE CLEANED AND RECONNECTED... Read more
TIFFIN
ALLEGRO BAY
(2006) — ENGINE AND ENGINE COOLING
May 16, 2012
Incident date: Apr 11, 2012
2006 ALLEGRO BAY MOTORHOME. CONSUMER WRITES IN REGARDS TO BRAKE ISSUES WITH VEHICLE *TGW THE CONSUMER STATED WHILE DRIVING 65 MPH, THE AUTO PARK WARNING LIGHT ILLUMINATED AND THEN THE BRAKE ENGAGED WHICH CAUSED THE MOTORHOME TO IMMEDIATELY COME TO A STOP. THE RV WOULD NOT MOVE UNTIL THE DRIVE SHAFT WAS REMOVED. THE RV WAS TOWED TO THE DEALER, WHERE ALL THE CONNECTIONS WERE CLEANED AND RECONNECTED... Read more
TIFFIN
ALLEGRO BAY
(2006) — SERVICE BRAKES
May 11, 2012
Incident date: Jul 7, 2010
AFTER EXITING INTERSTATE, STOPPING AT END OF RAMP, MAKING LEFT TURN, PROCEEDING 2 MILES THEN TURNING LEFT INTO CAMPGROUND, MY BRAKE PEDAL WENT TO THE FLOOR AND PUMPING BARELY GOT US STOPPED. UPON EXITING MH THE HOT BRAKE SMELL AND SMOKE WERE COMING FROM REAR TIRES. WE LET MH SIT FOR TIME TO COOL BRAKES SO WE COULD GET TO PARKING SPOT. EMER. ROAD SERVICE WAS CALLED AND WE WERE TOWED NEXT DAY TO R... Read more
Incident date: Apr 3, 2012
STARTED SMELLING STRONG BRAKE SMELL STOPPED FOUND LEFT REAR BRAKE VERY HOT. *TR
Incident date: Dec 1, 2011
WE HAVE FOUND CRACKS AND/OR FRACTURES ON THE ROOF OF OUR 2008 TIFFIN PHAETON QSH MOTOR HOME. THESE CRACKS ARE MOSTLY ALONG THE CURVED EDGE OF THE FIBERGLASS ROOF. THIS DEFECT SEEMS TO BE CAUSED BY POOR QUALITY MATERIALS AND POOR DESIGN BY TIFFIN MOTOR HOMES LEADING TO CRACKS DUE TO "FLEXING" OF THE VEHICLE STRUCTURAL FRAME DURING TRAVEL. THIS VEHICLE DEFECT HAS BEEN WIDELY REPORTED TO TIFFIN BY... Read more
Incident date: Dec 1, 2011
THE WET BAY FLOOR HOLDING THE FRESH WATER, GRAY WATER, AND BLACK WATER TANKS HAS ROTTED UNDERNEATH THE MOTORCOACH DUE TO THE POOR DESIGN/ENGINEERING BY TIFFIN MOTOR HOMES, AS WELL AS VERY POOR QUALITY MATERIALS USED. THERE IS VERY LITTLE STRUCTURAL SUPPORT FOR THE TANKS UNDERNEATH THE VEHICLE. ALL OF THE TANKS AND WET BAY AREA HAVE TO BE REMOVED IN ORDER TO EVALUATE THE FULL EXTENT OF THE ROTTING... Read more
TIFFIN
ALLEGRO BAY
(2007) — SERVICE BRAKES, HYDRAULIC
Mar 5, 2012
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2007 TIFFIN ALLEGRO BAY MOTOR HOME. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE ABS WARNING LIGHT WOULD ILLUMINATE AND THE BRAKE PEDAL WOULD GO STRAIGHT DOWN ONTO THE FLOORBOARD. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE W... Read more
TIFFIN
ALLEGRO BAY
(2007) — SERVICE BRAKES, HYDRAULIC
Mar 5, 2012
Incident date: Jan 5, 2010
HAD STOPPED FOR FUEL AFTER DRIVING APPROXIMATELY 150 MILES. SMELLED BURNING BUT WALK AROUND AND OBSERVATION FOUND NOTHING. DROVE APPROXIMATELY 10 MILES FURTHER AND PUSHED BRAKE PEDAL TO STOP. PEDAL WENT ALL THE WAY TO FLOOR. PUMPING THE BRAKES VIGOROUSLY RESTORED SOME BRAKING. WAS ABLE TO FINISH TRIP (APPROXIMATELY 1 BLOCK FURTHER) DRIVING VERY SLOWLY UNTIL UNIT PARKED IN STORAGE LOT. DURING THIS ... Read more
Incident date: Sep 15, 2011
2001 ALLEGRO RV WITH WORKHORSE W22 CHASSIS. "BRAKE DRAGGING" ISSUE. DROVE THROUGH A SMALL TOWN AT ABOUT 35 MPH WHERE I HAD TO STOP AT THREE STOP LIGHTS. AFTER LEAVING THE TOWN AT ABOUT 50 MPH I SMELLED A BRAKE BURNING SMELL COMING FROM THE REAR OF THE VEHICLE. STOPPED AND DISCOVERED THAT THE RIGHT REAR BRAKES WERE SMOKING. STOPPED FOR ABOUT 30 MINUTES UNTIL I COULD TOUCH THE BRAKE DISKS WITH ... Read more
TIFFIN
ALLEGRO BAY
(2006) — SERVICE BRAKES, HYDRAULIC
Jan 9, 2012
Incident date: Sep 9, 2009
BRAKES BECAME HOT AFTER DESCENDING A STEEP HILL. BUT DID NOT COOL OFF WHILE DRIVING ON FLAT HIGHWAY FOR 40 MILES. THEY BECAME EXTREMELY HOT AFTER 40 MILES AND PEDAL REQUIRED VIGOROUS PUMPING TO ACTIVATE AT ALL WHEN I PULLED INTO A REST AREA. THERE WAS NO INDICATION OF BRAKE FAILURE BEFORE TURNING INTO THE REST AREA BECAUSE I DID NOT HAVE TO APPLY THE BRAKES WHILE DRIVING ON THE FLAT ROAD. AFTER C... Read more
TIFFIN
ALLEGRO BAY
(2007) — SERVICE BRAKES, HYDRAULIC
Jan 8, 2012
Incident date: Jan 2, 2012
THIS IS A 38' MOTORHOME BUILT ON A FREIGHTLINER FRONT ENGINE DIESEL CHASSIS. THIS CHASSIS HAS HYDRAULIC BRAKES (NOT AIR BRAKES). BRAKES FAILED WHILE EXITING A FREEWAY - NARROWLY AVOIDING A CRASH. RETURNING HOME FROM A WEEK AWAY IN AN RV RESORT. STOPPED FOR FUEL ABOUT 10 MILES FROM HOME. NOTICED A SMELL OF HOT BRAKES, BUT NOTHING ELSE UNUSUAL. DID A COMPLETE WALKAROUND AFTER FUELING - ALL NORMAL.... Read more
TIFFIN
ALLEGRO BAY
(2007) — SERVICE BRAKES, HYDRAULIC
Jan 5, 2012
Incident date: Sep 2, 2011
BRAKES OVERHEATED, BURNED OUT ABS SENSORS, LOCKED UP REAR BRAKES. THIS RV HAS BOSCH BRAKES INSTALLED, AND WORKHORSE CHASSIS RV'S HAVE A RECALL FOR MOISTURE GETTING IN THE BRAKE SYSTEM AND HEATING UP AND NOT RELEASING THE BRAKES. FREIGHTLINER OR ANY RV COMPANY WITH BOSCH BRAKES NEEDS TO ISSUE A RECALL BEFORE SOME GETS KILLED OR HURT,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2011 TIFFIN ALLEGRO RV. WHILE DRIVING APPROXIMATELY BETWEEN 20-40 MPH THE BRAKES OVERHEATED AND SMOKE EMITTED INSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR BRAKES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2011 TIFFIN ALLEGRO RV. WHILE DRIVING APPROXIMATELY BETWEEN 20-40 MPH THE BRAKES OVERHEATED AND SMOKE EMITTED INSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR BRAKES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2011 TIFFIN ALLEGRO RV. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT SMELLED A BURNING ODOR AND MANEUVERED TO THE SIDE OF THE ROAD. SUDDENLY, THE REAR END OF THE VEHICLE ENGULFED INTO FLAMES, WHICH THE CONTACT STATED ORIGINATED FROM THE ENGINE AREA. THE FIRE DEPARTMENT EXTINGUISHED THE LARGE FLAMES AND THE VEHICLE WAS DECLARED AS DESTROYED. THE VEHICLE WAS TOWED TO AN IMP... Read more
Fire
TIFFIN
ALLEGRO BAY
(2006) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Sep 30, 2011
Incident date: Sep 2, 2011
THERE WAS A RECALL ON THE REFRIGERATOR IN MY MOTORHOME , PRIOR TO THE RECALL I HAD NEVER HAD A PROBLEM WITH THE REFRIGERATOR ... THE MANUFACTURER SENT SOMEONE TO THE R.V.TO PUT THE RECALL KIT ON IT AND A SHORT TIME LATER IT CAUGHT FIRE , DONE APPROXIMATELY $7000.00 OF DAMAGE TO THE UNIT.... I DEFINITELY BELIEVE THIS WAS A MANUFACTURER DEFECT PROBLEM . *TR
Fire
Incident date: Mar 24, 2011
THE ALLEGRO RED HAS TWO DIESEL FUEL FILLING PORTS. IT IS A REAR ENGINE DIESEL AND I FILL UP AT TRUCK STOPS WHERE THEY HAVE A FUEL PUMP ON EITHER SIDE. MANY TRUCK DRIVERS USE BOTH PUMPS TO SHORTED THE FILL TIME. HOWEVER, THE PASSENGER'S SIDE FILL IS LOWER THAN THE DRIVER'S SIDE AND IF YOU USE BOTH PUMPS, YOU CAN OVERFLOW THE PASSENGER'S SIDE FILL AND SPILL DIESEL FUEL BECAUSE THE DRIVER'S SIDE P... Read more
Incident date: Oct 15, 2008
TL* THE CONTACT OWNS A 2003 TIFFIN ALLEGRO BAY RV EQUIPPED WITH A WORKHORSE W22 CHASSIS. WHILE DRIVING 65 MPH, THE REDUCE POWER WARNING LIGHT ILLUMINATED AS THE RV STALLED. THE CONTACT WAS ABLE TO RESTART THE RV AFTER SEVERAL MOMENTS. THE CONTACT STATED THAT THE FAILURE WOULD RECUR INTERMITTENTLY ON A REGULAR BASIS. THE RV WAS TAKEN TO A DEALER TWICE AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. ... Read more
Incident date: May 22, 2008
TL* THE CONTACT OWNS A 1999 TIFFIN ALLEGRO. THE CONSUMER STATED WHILE DRIVING, THE BRAKES BEGAN TO SEIZE. THE RV WAS TAKEN TO A REPAIR SHOP, WHERE IT WAS DETERMINED THE BRAKE FLUID WAS BOILING AND THE REAR CALIPERS HAD TO BE REPLACED. UPDATED 06/03/11
Incident date: Nov 10, 2010
TL* THE CONTACT OWNS A 2008 TIFFIN PHAETON 40 QS8 RV. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF A RECALL FOR HIS NORCOLD 1210 REFRIGERATOR STATING THAT THE FAILURE COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE REPAIR, BUT THE CONTACT WAS INFORMED THAT THERE WOULD BE A 2 TO 3 WEEK WAIT FOR THE PART TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED.... Read more
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2007 TIFFIN PHAETON. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE INFORMING HIM TO UNPLUG THE NORCOLD REFRIGERATOR BECAUSE THE HIGH TEMPERATURE SENSOR MAY CAUSE DEATH AND/OR INJURY. THE CONTACT AND THE MECHANIC TRIED TO CONTACT THE MANUFACTURER SEVEN TIMES AND WAS UNABLE TO REACH ANYONE. UPDATED 03/16/11 *BF UPDATED 05/11/11
TIFFIN
ALLEGRO BAY
(2004) — SERVICE BRAKES, HYDRAULIC
Nov 3, 2010
Incident date: Apr 11, 2009
TL*THE CONTACT OWNS A 2004 TIFFIN ALLEGRO BAY RV. THE CONTACT RECEIVED A RECALL NOTICE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 03V149000 (SERVICE BRAKES, HYDRAULIC SWITCHES, BRAKE WARNING). IN ADDITION TO THE REMEDY REPAIR THE FRONT AND REAR ROTORS WERE REPLACED AT THE OWNER'S EXPENSE. THE CONTACT WAS DISPLEASED TO KNOW THAT THE ROTORS WERE N... Read more
Incident date: Aug 25, 2010
TL*THE CONTACT OWNS 2001 TIFFIN ALLEGRO. WHILE TRAVELING 45 MPH THE CONTACT STATED THAT THEY SMELLED A BURNING ODOR IN THE REAR OF THE VEHICLE. WHEN THE VEHICLE WAS INSPECTED, THE MECHANIC STATED THAT THE REAR ROTORS AND CALIPERS OVER HEATED AND MELTED. WHEN THE CONTACT SPOKE WITH WORKHORSE, THEY WERE TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 09V110000 RELATED TO THE SERVICE... Read more
Fire
TIFFIN
ALLEGRO BAY
(2006) — SERVICE BRAKES, HYDRAULIC
Aug 26, 2010
Incident date: Jul 1, 2010
2006 ALLEGRO BAY. CONSUMER WRITES TO ACKNOWLEDGE THE VERY PROMPT AND PROFESSIONAL ASSISTANCE RENDERED WHEN HE EXPERIENCED BRAKE FAILURE *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE BRAKES. HOWEVER, THERE WAS NO PERMANENT FIX FOR THE PROBLEM. THE CONSUMER DIDN'T STATE WHICH MODEL OF THE WORKHORSE CHASSIS HE HAS. *JB
Incident date: Dec 18, 2008
TL*THE CONTACT OWNS A 2003 TIFFIN ALLEGRO 31DA MOBILE HOME WITH A WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 60-65 MPH HE ENGAGED THE BRAKES AND HE COULD SMELL SMOKE. HE STATED THAT WHEN THIS HAPPENED HE HAD TO ALLOW THE BRAKES TO COOL OFF IN ORDER TO CONTINUE DRIVING. HE RECEIVED TWO RECALL NOTICES AND WORKHORSE HAD NOT FOUND A SOLUTION FOR THE RECALL REPAIR. THE FAILURE OCCURRED INTERMIT... Read more
Fire
TIFFIN
ALLEGRO BAY
(2005) — SERVICE BRAKES, HYDRAULIC
Jun 24, 2010
Incident date: Jun 8, 2010
ON JUNE 8, 2010, MY WIFE AND I WERE TRAVELING IN OUR 2005 ///TIFFIN(ALLEGRO BAY) MOTORHOME WHEN THE BRAKES OVERHEATED AND WE LOST ALL BRAKES. THIS WAS THE FIRST TIME THAT WE EXPERIENCED BRAKE FAILURE. BERGEY'S GARAGE IN FRANCONIA, PA., TRANSPORTED OUR VEHICLE TO THEIR FACILITY AND REPAIRED THE CALIPERS ON BOTH REAR BRAKES PLUS OTHER COLLATERAL DAMAGE. PICTURES WERE TAKEN AND THEY CONTACTED WOR... Read more
TIFFIN
ALLEGRO BAY
(2007) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Jun 22, 2010
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2007 TIFFIN ALLEGRO BAY RV. THE CONTACT STATED WHILE DRIVING DOWNHILL AT APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL. THE BRAKE PEDAL FELL INTO THE FLOORBOARD AND HE HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR CALIPERS WOULD NEED TO BE REPLACED. THE REPAIRS WERE ... Read more
Incident date: Oct 17, 2008
IN 2008 FULL LOSS OF BRAKE FUNCTIONING IN OUR 2003 ALLEGRO MOTORHOME WITH A WORKHORSE CHASSIS GOING UP HILL. WE HAD MOTORHOME TOWED TO SERVICE CENTER. WORKHORSE REFUSED TO TAKE RESPONSIBILITY CLAIMING IT WAS MY HUSBAND WHO HELD THE BRAKES ON TO LONG. HE IS A PROFESSIONAL CEMENT TRUCK DRIVER AND THIS IS NOT THE CASE. THE BRAKE PADS SHOW NO WEAR THEY WERE JUST BURNED WHEN THE BRAKE SYSTEM FAILED. WE... Read more
TIFFIN
ALLEGRO BAY
(2003) — SERVICE BRAKES, HYDRAULIC
Dec 16, 2009
Incident date: Apr 23, 2009
SEVER BRAKE ROTOR DAMAGE, AND UNEVEN BRAKEPAD WEAR. *TR
TIFFIN
ALLEGRO BAY
(2006) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 30, 2009
Incident date: Oct 30, 2009
MY PROBLEM DEALS WITH THE RECALL ON THE DOMETIC REFRIGERATOR THAT IS INSTALLED IN MY RV. MY REFRIG. FALLS IN THE GROUP OF AFFECTED UNITS. THE RECALL ADDRESSES REPLACING A SHIELD OVER THE GAS (FLAME) TO PROTECT AGAINST FIRE IF THE TUBE, ON THE REFRIG. CRACKS, AND LEAKS ONTO THE FLAME THEREFORE CAUSING A FIRE. I UNDERSTAND THIS, HOWEVER THIS IS NOT THE PROBLEM THE TUBE BREAKING IS THE PROBLEM AN... Read more
Incident date: Aug 27, 2009
2005 ALLEGRO (TIFFIN) PHAETON ON FREIGHTLINER XC CHASSIS WITH CATAPILLAR C7 ENGINE: TRAVELING FROM SARASOTA, FL TO SAN DIEGO, CA STARTING AUGUST 18, 2009 THE ENGINE BEGAN OVERHEATING ON AN EVER MORE FREQUENT BASIS UNTIL AUGUST 27, 2009, WHEN TRAVERSING THE MOUNTAINS WEST OF SAN DIEGO ON INTERSTATE 8 WE WERE FORCED TO STOP ON THE SIDE OF THE HIGHWAY EVERY ONE HALF TO ONE MILE TO COOL DOWN THE ENGIN... Read more
Incident date: Aug 8, 2009
TL*CONTACT OWNS A 2005 ALLEGRO BAY MOTOR HOME. WHILE DRIVING 40 MPH AND STOPPING AT A REST AREA, THE CONTACT SMELLED SOMETHING BURNING. HE ATTEMPTED TO FIND THE LOCATION OF THE BURNING ODOR AND WAS UNSUCCESSFUL; HOWEVER, AFTER RE-ENTERING THE VEHICLE THE CONTACT APPLIED THE BRAKES AND THEY EXTENDED TO THE FLOOR. HE WAS ABLE TO DRIVE TO A LOCAL MECHANIC WHO STATED THAT THE ROTORS WERE CRACKED AND T... Read more
Fire
Incident date: Aug 8, 2009
TL*CONTACT OWNS A 2005 ALLEGRO BAY MOTOR HOME. WHILE DRIVING 40 MPH AND STOPPING AT A REST AREA, THE CONTACT SMELLED SOMETHING BURNING. HE ATTEMPTED TO FIND THE LOCATION OF THE BURNING ODOR AND WAS UNSUCCESSFUL; HOWEVER, AFTER RE-ENTERING THE VEHICLE THE CONTACT APPLIED THE BRAKES AND THEY EXTENDED TO THE FLOOR. HE WAS ABLE TO DRIVE TO A LOCAL MECHANIC WHO STATED THAT THE ROTORS WERE CRACKED AND T... Read more
Fire
TIFFIN
ALLEGRO BAY
(2005) — SERVICE BRAKES, HYDRAULIC
Oct 20, 2009
Incident date: May 19, 2009
TL* THE CONTACT OWNS A 2005 TIFFIN ALLEGRO BAY MOTOR HOME. HE RECEIVED RECALL NOTICE #09V110000( COMPONENT: SERVICE BRAKES, HYDRAULIC) STATING THAT THE DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS OF THE ABS SYSTEM; HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE OWNERS WILL BE NOTIFIED BY MAIL WHEN PARTS ARE AVAILABLE, AND THEY CAN CONTACT WORKHORSE FOR ASSISTANCE. HE CALLED WORKHORSE AT ... Read more
Incident date: Jul 20, 2009
TL*THE CONTACT OWNS A 2006 ALLEGRO RV TIFFIN MODEL EQUIPPED WITH AN NORCOLD COOLING UNIT THAT EXPLODED TWO DAYS AFTER SHE RECEIVED RECALL NOTICE 09E027000 EQUIPMENT. SHE WAS ABLE TO EXTINGUISHED THE FIRE WITHOUT THE FIRE DEPARTMENT. A REPORT WAS FILED WITH THE MANUFACTURER WHO STATED THAT HER SERIAL NUMBER WAS OUT OF THE RECALL RANGE; HOWEVER, THE MANUFACTURER GAVE HER A NEW COOLING UNIT THAT IS N... Read more
Fire