Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 500 complaints for TIFFIN
TIFFIN
ALLEGRO BREEZE
(2018) - POWER TRAIN
Jul 23, 2023
Incident date: Jun 5, 2023
My 2.5 year old, 2020, 7 x 14' Cargo Mate Tandem cargo trailer is not a great product nor even good product. It is a faulty product with a major manufacturing flaws. This unit was not manufactured square and should have never been sold like this and should not been put on road. The axles are not square and is wearing out the left rear tire before the others. The inside edge has worn out (see photo... Read more
TIFFIN
ALLEGRO BREEZE
(2018) - UNKNOWN OR OTHER
Jul 23, 2023
Incident date: Jun 5, 2023
Broken spot welds in the left front door at the check arm attachment point in the door assembly. Window not operable. Door difficult to close due to interference of broken bracket inside door assembly. This is a known issue for make/model. Poor quality spot welds at point of attachment.
Incident date: Jun 26, 2023
On two separate occasions my vehicle stopped on its own. Once while doing roughly 35mph the brakes applied on their own and the car stopped immediately. The second time I was at a.traffic light that had just turned green as I began to accelerate the brakes locked up and the car stopped immediately. What are my options regarding this issue.that I am having?
TIFFIN
ALLEGRO BREEZE
(2017) - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jul 21, 2023
Incident date: Jun 15, 2022
Rear camera is faulty. Screen will “roll” like bad movie film. Sometimes it’s a black screen. Sometimes the screen doesn’t change at all and says to contact dealer.
TIFFIN
ALLEGRO BREEZE
(2017) - VISIBILITY/WIPER
Jul 21, 2023
Incident date: Jun 15, 2022
HVAC system does not switch to defrost. It also does not switch temperatures on the passenger side.
TIFFIN
ALLEGRO BREEZE
(2017) - STRUCTURE:BODY
Jul 21, 2023
Incident date: Jun 15, 2022
Driving down the highway and the passenger side windshield trim broke and detached from car, scraping down the side of my car and hitting the car behind us.
Incident date: Jun 20, 2023
NHTSA Recall Number 22V-767 Remedy still not available for recall from Oct 2022
TIFFIN
ALLEGRO OPEN ROAD
(2022) - ENGINE
Jun 27, 2023
Incident date: Aug 19, 2022
I purchased a 2012 Hyundai sonata from Dulles auto in Leesburg VA at the end of Feb. 2023 on June third my husband and I were driving on 395 at 74 miles and hours and lost all power to our car. We were in the middle of the highway around 2:00 pm and we manage to get over to the side with out getting hit as the engine was smoking !!!. We then called a tow truck which took 2 hours because there wa... Read more
Incident date: May 8, 2023
This is not a singular incident; it has been persistent for five or so years at this point. Quite frequently, when I am driving with the top down for at least 20 minutes, one of the doors unlatches (a couple of weeks ago, this actually occurred six times in one hour or so trip, though such frequency is unusual). For the first year or so this occurred, it was only the driver's door, but then it s... Read more
Incident date: Feb 10, 2022
I would like to confirm if the recall for 2016 Kia Sorento Transmission Shift Level Assembly also covers all of us who have reported complaints about having to use a screw driver to engage our vehicles out of park? This is a safety concerns just as well as the cars that are impacted by the shift lever slipping out of park while engine off. using a screw driver because Kia refuses to replace the ... Read more
Incident date: Feb 10, 2022
The contact owns a 2018 Ford Edge. The contact stated that the engine cranked up but failed to start. The checking engine warning light was illuminated. The owner replaced the battery, but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Campaign Number:... Read more
TIFFIN
ALLEGRO BREEZE
(2017) - UNKNOWN OR OTHER
May 23, 2023
Incident date: May 23, 2023
vehicle was parked, orange red fluid was seen leaking from the vehicle in a large puddle. Dealership mechanic that found the failure as a factory install clamp that was placed too close to 2 rear coolant lines tube causing a hole in each line almost emptying the coolant all over the ground.
Incident date: May 16, 2023
Car does not accelerate from a full stop. Hesitates to react to gas pedal for a few seconds
TIFFIN
ALLEGRO BUS
(2011) - STEERING
May 3, 2023
Incident date: Apr 26, 2023
Experienced the "Death Wobble" multiple times while on vacation March and April 2023 while towing a 30 foot 5th wheel RV. When traveling interstate highways between 55 and 65 MPH we experienced extreme violent shaking of the front end whenever going over rough pavement. Immediate slowing to below 50 MPH ended the violent shaking. We do not tow the RV at speeds above 65 MPH. We reported the issue ... Read more
Incident date: Jan 7, 2023
Both rear tires have broken belts at 26,700 miles. I have the tires if want to inspect. Dealer confirmed they are bad - takes no responsibility for warranty. I just had vehicle at dealer to fix under warranty rear brakes. Did not notice problem at that time. no warning lamps. Noticeable from increased noise level when driving. I have no idea why they should have failed. I suspect a manufacturi... Read more
Incident date: Mar 14, 2023
At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. Tesla Dublin had worked on my suspension three weeks prior to the accident. The full video from the d... Read more
Crash
Incident date: Mar 14, 2023
- cam carrier leak, resulting in oil leaking from engine. oil is leaking onto catalytic converter sensor causing it to malfunction. - oil leaking from cars poses a safety and environmental hazard. - michael's subaru of bellevue (washington state) has confirmed it occurring, and it is a problem across subaru models according to a number of forum posts from subaru owners, which has been shared with ... Read more
Incident date: Mar 5, 2023
The contact owns a 2010 Dodge Avenger. The contact stated while driving 35 MPH, the vehicle experienced an electrical short. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V475000 (Steering) and 10V009000 (Service Brac... Read more
Incident date: Mar 5, 2023
I started my car this morning and I got a message saying Supplemental Passenger Error contact the dealer. Also, this car once a week will brake like if another car is in front of me on a busy highway I travel going home from work. This will cause someone to have a heartache especially when there is a big rig coming at speed behind you. Please look into these problems!
Incident date: Feb 16, 2023
Check engine light appeared this morning, had the code scanned and found it to be P052E. This code is in reference to the Positive Crankcase Ventilation valve, which is responsible for routing excessive crankcase gases. After extensive research online, it would seem this is a known issue for Mercedes once they reach 50,000 miles, right outside of warranty. This is a very costly fix due to it being... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 19, 2022
Incident date: Dec 15, 2022
The contact owns a 2022 Tiffin Allegro Open Road RV. The contact stated that while driving 60 MPH on the interstate, all four of the RV sliders detached. The RV was taken to a dealer where the front sliders were repaired; however, the rear sliders were not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. The VIN was not available.
TIFFIN
ALLEGRO OPEN ROAD
(2022) - STRUCTURE:BODY
Dec 19, 2022
Incident date: Dec 15, 2022
The contact owns a 2022 Tiffin Allegro Open Road RV. The contact stated that while driving 60 MPH on the interstate, all four of the RV sliders detached. The RV was taken to a dealer where the front sliders were repaired; however, the rear sliders were not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. The VIN was not available.
Incident date: Sep 1, 2022
Discovered diesel fuel leaking in area of Onan generator. Attempted to find fuel shutoff, but none existed, so I kinked fuel line and used zip tie to stop Diesel from leaking. Next, I removed air filter housing, in order to find cause of leak, and found fuel leaking from return fuel line at y connection. The fuel line leaking, was leaking at a connection of where the hose connected to a y jun... Read more
Incident date: Sep 1, 2022
Discovered diesel fuel leaking in area of Onan generator. Attempted to find fuel shutoff, but none existed, so I kinked fuel line and used zip tie to stop Diesel from leaking. Next, I removed air filter housing, in order to find cause of leak, and found fuel leaking from return fuel line at y connection. The fuel line leaking, was leaking at a connection of where the hose connected to a y jun... Read more
Incident date: Nov 1, 2022
This vehicle like many thousands has a DEF system that uses Diesel Exhaust Fluid in addition to Diesel fuel. This POLLUTION CONTROL SCHEME, Installed by both Freight Liner and Cummins diesel, when it fails, it orverides all engine speed controls and only allows the vehicle to drive at 5 mph. THIS IS UNSAFE, DARK, HEAVILY TRAVELED ROADS WITH LARGE SEMI TRACTOR TRAILERS, BUS'S, PASSENGER CARS AND T... Read more
Incident date: Sep 20, 2022
The contact owns a 2023 Tiffin Wayfarer RV built on a 2022 Mercedes-Benz Sprinter chassis. The contact stated while checking his RV, he noticed that the generator exhaust was too close to the ground. The dealer was not contacted. Additionally, the wheel well liners around the tires were rubbing against the driver’s side rear tires. The manufacturer was contacted; however, the contact had not yet... Read more
Incident date: Sep 20, 2022
The contact owns a 2023 Tiffin Wayfarer RV built on a 2022 Mercedes-Benz Sprinter chassis. The contact stated while checking his RV, he noticed that the generator exhaust was too close to the ground. The dealer was not contacted. Additionally, the wheel well liners around the tires were rubbing against the driver’s side rear tires. The manufacturer was contacted; however, the contact had not yet... Read more
Incident date: Oct 4, 2022
There appears to be a number of recalls issued for a known "slider creep" while in motion. NHTSA Recall # 22V-273 TC Recall # 2022-206 Tiffin Recall # TIF-122 We recently purchased a 2023 Allegro Open Road 32SA. We have experienced un-commanded slide creep and land gear retraction. It appears the recall needs to be extended to 2023 models as well.626
Incident date: Oct 4, 2022
There appears to be a number of recalls issued for a known "slider creep" while in motion. NHTSA Recall # 22V-273 TC Recall # 2022-206 Tiffin Recall # TIF-122 We recently purchased a 2023 Allegro Open Road 32SA. We have experienced un-commanded slide creep and land gear retraction. It appears the recall needs to be extended to 2023 models as well.626
Incident date: Oct 4, 2022
There appears to be a number of recalls issued for a known "slider creep" while in motion. NHTSA Recall # 22V-273 TC Recall # 2022-206 Tiffin Recall # TIF-122 We recently purchased a 2023 Allegro Open Road 32SA. We have experienced un-commanded slide creep and land gear retraction. It appears the recall needs to be extended to 2023 models as well.626
TIFFIN
ALLEGRO RED
(2021) - STEERING
Oct 3, 2022
Incident date: Nov 27, 2021
The contact owns a 2021 Tiffin Allegro Red Motorhome. The contact stated while test driving the motorhome, he heard an abnormal noise while turning the steering wheel. The contact stated while fully turning to the left, the steering wheel seized. The contact stated no warning light was illuminated. The contact decided to purchase the motorhome regardless of experiencing the failure. The contact st... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - SUSPENSION
Sep 6, 2022
Incident date: Sep 3, 2022
Front Suspension bump stops are missing. This prevents suspension compression up to a safe amount.
TIFFIN
ALLEGRO RED
(2020) - TIRES:VALVE
Aug 3, 2022
Incident date: Jul 18, 2022
The contact owns a 2020 Tiffin Allegro Red attached to a 2020 Freightliner XC-M. The contact initially received notification of NHTSA Campaign Number: 21V921000 (Tires). The vehicle was taken to an RV dealer to be serviced under recall. Upon return of the motorhome, the contact discovered that the valve stem located on both the rear driver’s and passenger’s tires could not be accessed. The con... Read more
TIFFIN
ALLEGRO RED
(2021) - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Jun 17, 2022
Incident date: Jun 7, 2022
This is reference to the recall for the TPMS system (tire pressure measurement system) under recall campaign SF644A-C. According to the freightliner people they have preformed the necessary recall work and have closed the recall notice as being complete. However, the TPMS still does not work. Now it shows a tire communication error. It is still the same system that is not working!!!
TIFFIN
ALLEGRO RED
(2021) - UNKNOWN OR OTHER
Jun 17, 2022
Incident date: Jun 7, 2022
This is reference to the recall for the TPMS system (tire pressure measurement system) under recall campaign SF644A-C. According to the freightliner people they have preformed the necessary recall work and have closed the recall notice as being complete. However, the TPMS still does not work. Now it shows a tire communication error. It is still the same system that is not working!!!
Incident date: Jun 11, 2022
Vehicle flashed a warning that Active Distance Assistance was not functional, and within a few minutes started to veer left, as if there was a flat tire (which there was not), so I was trying to keep it centered in my lane when the steering wheel suddenly turned counterclockwise in my hands and swerved the vehicle to the hard left into an oncoming lane. I had to hit the brakes hard and yank the st... Read more
Incident date: Jun 11, 2022
Vehicle flashed a warning that Active Distance Assistance was not functional, and within a few minutes started to veer left, as if there was a flat tire (which there was not), so I was trying to keep it centered in my lane when the steering wheel suddenly turned counterclockwise in my hands and swerved the vehicle to the hard left into an oncoming lane. I had to hit the brakes hard and yank the st... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2018) - FUEL/PROPULSION SYSTEM
Jun 13, 2022
Incident date: Jul 19, 2021
The fuel filler line is chaffing the the chassis frame cut-out where it gets routed to the fuel tank (80 gallon tank). I contacted Tiffin and they sent me a bracket to secure the fuel line from the chassis. I inspected other 2018 Tiffin Open Road models (3 in my neighborhood (all different) and they all has the same issue. Over time the chaffing has the possibility to chaffing through the fuel lin... Read more
Incident date: May 12, 2022
The Tiffin Wayfarer is built on a MB Sprinter 3500 chassis. Tiffin adds rear wheelwell liners made of plastic. These liners are held onto the chassis by 4 screws all on the outside of the liner. There is no inside support of the liner or reinforcement of the screws. My right side liner detached while traveling on I-81 in PA at 65 mph. It went under the wheels which caused the vehicle to bounce an... Read more
Incident date: Apr 19, 2022
The contact owns a 2011 Tiffin RV with a Ford F53 chassis. The contact stated while driving approximately 4 MPH as the vehicle slowed for traffic the brakes failed. The contact crashed into the vehicle directly in front with no damage to the first vehicle. The contact's vehicle sustained damage to the front cap which was cracked and fractured. The contact stated no warning light was illuminated. T... Read more
Crash
TIFFIN
ALLEGRO
(2011) - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Jun 1, 2022
Incident date: Apr 19, 2022
The contact owns a 2011 Tiffin RV with a Ford F53 chassis. The contact stated while driving approximately 4 MPH as the vehicle slowed for traffic the brakes failed. The contact crashed into the vehicle directly in front with no damage to the first vehicle. The contact's vehicle sustained damage to the front cap which was cracked and fractured. The contact stated no warning light was illuminated. T... Read more
Crash
TIFFIN
ALLEGRO OPEN ROAD
(2022) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 13, 2022
Incident date: Apr 6, 2022
The living compartments/slides, surge out on their own, at any time, parked or while moving. Unknown how far the slides may surge out, but I've talked to one owner, who said his slide came out 8 inches. Mine has come out about 4 inches, while parked and 2+ inches, while traveling/in-motion. A wiring harness, from the engine compartment is routed over the catalytic-converter, without a heatshield... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - EQUIPMENT
May 13, 2022
Incident date: Apr 6, 2022
The living compartments/slides, surge out on their own, at any time, parked or while moving. Unknown how far the slides may surge out, but I've talked to one owner, who said his slide came out 8 inches. Mine has come out about 4 inches, while parked and 2+ inches, while traveling/in-motion. A wiring harness, from the engine compartment is routed over the catalytic-converter, without a heatshield... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - UNKNOWN OR OTHER
May 13, 2022
Incident date: Apr 6, 2022
The living compartments/slides, surge out on their own, at any time, parked or while moving. Unknown how far the slides may surge out, but I've talked to one owner, who said his slide came out 8 inches. Mine has come out about 4 inches, while parked and 2+ inches, while traveling/in-motion. A wiring harness, from the engine compartment is routed over the catalytic-converter, without a heatshield... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - STRUCTURE:BODY
Apr 18, 2022
Incident date: Feb 4, 2022
The contact owns a 2022 Tiffin RV built on a 2020 Ford F-53 Chassis. The contact stated while driving at an undisclosed speed, the driver's side living room slide out inadvertently extended to 2-3 inches. The contact stated that the failure had been reoccurring while driving and while the RV was parked. The dealer was not notified of the failure. The manufacturer was notified of the failure and in... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - UNKNOWN OR OTHER
Apr 15, 2022
Incident date: Apr 1, 2022
The Lippert front Slide system allows the "slide out" to come out all on it's own. This action allows the "slide out" to come 6-7 inches out away from the body of the motorhome. This is a major safety problem when this occurs while the motorhome is traveling down the highway. I'm aware of at least 50 other owners of 2021/2022 Tiffin Open Road that are experiencing this issue. I have not had th... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - STRUCTURE:BODY
Apr 7, 2022
Incident date: Sep 27, 2021
Both the passenger side and drivers side "Slide" creep out about 3" to 6". This happens when RV is parked as well as traveling. On our way back from Hilton Head Island, SC to Williamsburg, VA I had to stop 4 times to pull the slides back in. they creeped out at least 6"! I have taken our Tiffin to the selling dealer several times so they can repair this issue. I am told that both Tiffin and Lippe... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - UNKNOWN OR OTHER
Apr 7, 2022
Incident date: Sep 27, 2021
Both the passenger side and drivers side "Slide" creep out about 3" to 6". This happens when RV is parked as well as traveling. On our way back from Hilton Head Island, SC to Williamsburg, VA I had to stop 4 times to pull the slides back in. they creeped out at least 6"! I have taken our Tiffin to the selling dealer several times so they can repair this issue. I am told that both Tiffin and Lippe... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
Apr 7, 2022
Incident date: Sep 27, 2021
Both the passenger side and drivers side "Slide" creep out about 3" to 6". This happens when RV is parked as well as traveling. On our way back from Hilton Head Island, SC to Williamsburg, VA I had to stop 4 times to pull the slides back in. they creeped out at least 6"! I have taken our Tiffin to the selling dealer several times so they can repair this issue. I am told that both Tiffin and Lippe... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
Apr 6, 2022
Incident date: Feb 15, 2022
Several times over the last 10 months (since I’ve owned this), the drivers side slide creeps out on its own, pushing and bending the drivers seat. This is a common problem on most 2022 Ans some 2021 RVs withe the lippert hydraulic system.