Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Nov 6, 2025
The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop th... Read more
Incident date: Nov 6, 2025
The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop th... Read more
Incident date: Nov 2, 2025
Chrysler sold me a unsafe rusted frame the car is dangerous and unsafe I'm scared of the car and it needs to be pick up
Incident date: Oct 28, 2025
The contact owns a 2023 Toyota Tundra. The contact purchased the vehicle in January 2023 and had several mechanical and tire related failures with the vehicle. The contact stated that the vehicle was not handling normally. The contact stated that that the steering wheel was constantly turning to the right and needed to manually be returned to center to remain in the intended lane. The contact stat... Read more
Incident date: Feb 25, 2025
The vehicle has multiple safety and operational defects that remain unresolved after four service visits on April 10, May 28, June 19, and August 2, 2024, totaling more than 30 days out of service. Lane Keep Assist malfunctions unpredictably at highway speeds—at times making abrupt steering inputs without warning or failing to intervene during lane departure—creating a safety hazard. The vehic... Read more
Incident date: Feb 25, 2025
The vehicle has multiple safety and operational defects that remain unresolved after four service visits on April 10, May 28, June 19, and August 2, 2024, totaling more than 30 days out of service. Lane Keep Assist malfunctions unpredictably at highway speeds—at times making abrupt steering inputs without warning or failing to intervene during lane departure—creating a safety hazard. The vehic... Read more
Incident date: Feb 25, 2025
the rear view camera has only worked sporadically the last few years. Ford has issued recalls for this but not for my vehicle. Dangerous backing out for my family and other drivers.
Incident date: Oct 4, 2025
The contact owns a Chicco Keyfit 360 Convertible child seat installed in a 2025 Subaru Forester. The contact stated that the harness strap had detached from the T-bar in the rear of the child seat. The contact stated that the child was in the seat during the failure. The contact was unable to reattach the strap after speaking to the manufacturer. The manufacturer was notified of the failure and in... Read more
Incident date: Oct 4, 2025
While charging at a Tesla Supercharger, the vehicle began making extremely loud mechanical noises on October 7, 2025, as if something inside the high-voltage system was about to explode. A warning appeared stating “Vehicle may shut down at any time.” A service request was opened the next day. Tesla scheduled the first available appointment nearly a month later, leaving the vehicle unsafe to dr... Read more
Incident date: Oct 7, 2025
The contact owns a 2024 Land Rover Range Rover Evoque. The contact received notification of NHTSA Campaign Number: 25V454000 (Air Bags); however, the contact called a local dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the electronic throttle control warning... Read more
Incident date: Nov 4, 2025
I am reporting an ongoing safety issue involving the Skid Control ECU and loss of power break recall on my 2024 Toyota corolla hybrid. The first time, my vehicle experienced loss of power brake assist and displayed a “Hybrid System Malfunction” message on screen. I towed my car to Toyota, confirmed it was related to the Skid Control ECU recall and repaired it under the recall at no cost, the... Read more
Incident date: Nov 4, 2025
The contact owns a 2016 Nissan Rogue. The contact stated that the dealer had performed a CVT transmission replacement under an unknown recall. The contact stated that after the repair, the AWD warning light was intermittently illuminated. The dealer was notified and informed the contact that the warning light was an indication of the tire tread wear and tear. Additionally, the contact stated that ... Read more
Incident date: Oct 25, 2025
The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is dark which could lead to an accident. My dealer says I have the most u... Read more
Incident date: Nov 1, 2025
Buying a used vehicle checking on issues
Incident date: Sep 26, 2025
Suspension issue causing premature inside tire wear which can be fatal, if not deadly. Multiple cases have been recorded and found among other owners for this same make and model yr. Even after parts replacement and 4 wheel alignment was completed.
Incident date: Sep 26, 2025
Anti-Lock Braking System Pump #68259556AD failure leaving the vehicle immobilized, dealership/manufacturer have NOT had replacement for over 3 YEARS now, many Mopar cars are suffering from this safety issue of not having ABS, and not having a solution for this problem
Incident date: Nov 1, 2025
The passenger front seat handle to let the seat recline broke off. There has to be some kind of defect to the way it was put together.
Incident date: Nov 2, 2025
My headlights come on even when the car is completely off for now reason
Incident date: Jan 5, 2025
When’s he start and you get gas it won turn off but don’t do it , and whend I hit a jump and I tuning he shake it wild
Incident date: Jan 5, 2025
When’s he start and you get gas it won turn off but don’t do it , and whend I hit a jump and I tuning he shake it wild
Incident date: Oct 30, 2025
The truck I bought last November 2024..was running kinda bad.. by may of 2025 the tranmission was stalling I call the dealership..and explain my problem. I was told that someone would call me back but that never happened...July of 2025 the car was running hot I had my service work done oil change..tune up..so by August I had to use a jump box to start the vehicle..come September 2025 the truck was... Read more
Incident date: May 30, 2025
The truck I bought last November 2024..was running kinda bad.. by may of 2025 the tranmission was stalling I call the dealership..and explain my problem. I was told that someone would call me back but that never happened...July of 2025 the car was running hot I had my service work done oil change..tune up..so by August I had to use a jump box to start the vehicle..come September 2025 the truck was... Read more
Incident date: Oct 30, 2025
2018 Mazda CX-5, 2.5L NA Has been diagnosed with leak in the cylinder head cover, which has resulted in engine oil leaking directly onto the exhaust manifold. This leak produces significant smoke and a strong burning oil smell while the vehicle is running. There are numerous reports on Mazda owner forums describing the same issue occurring in Mazda CX-5 models. Some owners even reported instances... Read more
Incident date: Oct 1, 2025
Ford F150 2.7L Ecoboost was running fine. Went to dealer for PCM recall and 3 days later check engine light came on. Went back to the dealer and they say I have a PO430 code now and that I need a catalytic converter at the tune of $3000. Of course I am 8000 miles over the factory warranty of 80000 miles and the extended warranty I bought does not cover it. Seems not right. Is the any help with thi... Read more
Incident date: Oct 1, 2025
Engine Malfunction Power Reduce Service Now Wed Aug 20. My 2023 Rogue was at the dealership debating that thye can fix the recall because there is no remedy for the inspection for the recall. My truck stayed at the shop until October.This passed Friday October 31 while driving and picking up donations I began to get on the freeway and the same message happened. I couldn't go over 25mph the dealers... Read more
Incident date: Oct 1, 2025
Engine Malfunction Power Reduce Service Now Wed Aug 20. My 2023 Rogue was at the dealership debating that thye can fix the recall because there is no remedy for the inspection for the recall. My truck stayed at the shop until October.This passed Friday October 31 while driving and picking up donations I began to get on the freeway and the same message happened. I couldn't go over 25mph the dealers... Read more
Incident date: Nov 1, 2025
Vehicle suddenly braking on its own by fifth time since May 2025
Incident date: Oct 1, 2025
I was on my way back from California to Mississippi when motor derated and started knocking in Williams , Az. My Kia only has 137,000 miles and Kia denying my claim for the extended warranty claim. I change my oil myself and keep my vehicle in great shape. To deny claim they also have to prove lack of servicing caused the defect. That is part of the Magnuson-Moss warranty act. I rented a vehicle t... Read more
Incident date: Oct 1, 2025
I am reaching out regarding a serious issue with my 2018 Toyota Camry xse that recently experienced a transmission failure at approximately 112,000 miles. This was completely unexpected, as I have consistently maintained the vehicle according to Toyota’s recommended maintenance schedule. Oil changes, fluid checks and other regulatory services. Given Toyota’s reputation for quality and du... Read more
Incident date: Nov 1, 2025
I recently purchased this used vehicle in June(2025) and after a couple of months of owning the vehicle, I started noticing the car oil level when I checked, started being lower than normal pretty frequently. And it has gotten to the point where I would have to top the oil off every week only after driving a few 100 miles. When I went for my oil change this October, I did informed Hyundai about th... Read more
Incident date: Oct 22, 2025
Subject: Complaint Regarding Excessive Oil Consumption in Kia Vehicle I am writing to formally report a persistent safety and reliability concern regarding my Kia Sportage. Despite diligently maintaining the vehicle according to Kia’s recommendations, the engine has been excessively consuming oil. This issue has been ongoing for approximately two years, causing repeated inconvenience, potential... Read more
Incident date: Nov 1, 2025
Design of rear window, side mirrors and large rear pillar greatly reduce the visibility and checking of blind spot if you are a taller person. Blind spot electronic detection can not be trusted as it's performance is intermittent. Solution would be for Toyota of retrofit electronic mirror feature like installed in the Limited version of this car. This feature has live rear view camera enabled o... Read more
Incident date: Nov 2, 2025
The vehicle’s brakes did not work, automatic emergency brakes and collision warning both did not work. I pressed on the brake for about 5 seconds but the brakes did not work, resulting in a collision with the car in front. Everything is available for inspection if needed. Both my safety and the driver of the vehicle in front of me was at risk. The problem has not been confirmed yet. The ve... Read more
Crash
Incident date: Nov 2, 2025
The vehicle’s brakes did not work, automatic emergency brakes and collision warning both did not work. I pressed on the brake for about 5 seconds but the brakes did not work, resulting in a collision with the car in front. Everything is available for inspection if needed. Both my safety and the driver of the vehicle in front of me was at risk. The problem has not been confirmed yet. The ve... Read more
Crash
Incident date: Nov 2, 2025
The vehicle’s brakes did not work, automatic emergency brakes and collision warning both did not work. I pressed on the brake for about 5 seconds but the brakes did not work, resulting in a collision with the car in front. Everything is available for inspection if needed. Both my safety and the driver of the vehicle in front of me was at risk. The problem has not been confirmed yet. The ve... Read more
Crash
Incident date: Oct 24, 2025
Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!
Incident date: Oct 24, 2025
Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!
Incident date: Oct 24, 2025
Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!
Incident date: Jun 2, 2025
On the highway, the vehicle would not accelerate and was losing speed even though the gas pedal was fully depressed. Initially, the vehicle was in ECO drive mode, traveling approximately 65 mph and the steering wheel paddle to toggle the regenerative breaking between levels 1-3 prior to getting onto the highway. The vehicle speed dropped from ~75mph into the low 50mph range on the highway and was... Read more
Incident date: Jun 2, 2025
On the highway, the vehicle would not accelerate and was losing speed even though the gas pedal was fully depressed. Initially, the vehicle was in ECO drive mode, traveling approximately 65 mph and the steering wheel paddle to toggle the regenerative breaking between levels 1-3 prior to getting onto the highway. The vehicle speed dropped from ~75mph into the low 50mph range on the highway and was... Read more
Incident date: Jun 2, 2025
Was driving at about 55 mph and vehicle popped up with warning and said shift into neutral to restart. I tried to and all power turned off. This was at around 8 p.m. so no headlights or anything. Luckily got it stopped without hitting anything. Had vehicle towed and motor was locked up. Spun bearing they said. Same issue apparently as other 6.2 liter engines have been having.
Incident date: Nov 1, 2025
The car caught on fire from the engine
Fire
Incident date: Nov 1, 2025
The car caught on fire from the engine
Fire
Incident date: Nov 1, 2025
Turn signal indicator buttons stick and/or activate the opposite turn indicator of the button pressed. Issue is persistent and I have had two other steering wheels replaced and all three have the same problem. Tesla technician told me that it is an issue with the steering wheel and there was no fix. Have a video of the problem but I am currently unable to upload.
Incident date: Aug 13, 2021
Our motor has been consuming a lot of oil, we were told that Hyundai knows about the issue and that there is nothing they can do. We got sold a poor excuse of a warranty in which they never told us that the warranty would not cover oil consumption, but we have the “best” warranty they had. Our car has died GOING DOWN THE ROAD WITH MY 4 kids and WIFE! Cars had to swerve to avoid a collision, 5 ... Read more
Incident date: Oct 27, 2025
I purchased a 2018 GMC Sierra 1500 6.2 Denali new. I followed all service requirements including oil changes by GM dealerships. 2025 i noticed my truck power was decreasing. Than I started to hear knocking noses. I took it to a dealership for diagnosis but they couldn't identify anything. Finally it started to skip this is when a dealership diagnose it as being an issue with the active fuel manag... Read more
Incident date: Oct 27, 2025
I purchased a 2018 GMC Sierra 1500 6.2 Denali new. I followed all service requirements including oil changes by GM dealerships. 2025 i noticed my truck power was decreasing. Than I started to hear knocking noses. I took it to a dealership for diagnosis but they couldn't identify anything. Finally it started to skip this is when a dealership diagnose it as being an issue with the active fuel manag... Read more
Incident date: Oct 31, 2025
Review mirror became detached , rendering it inoperable and a safety concern. Research shows it a known issue and design flaw for the bracket.
Incident date: Oct 17, 2025
Hello, WE have been experiencing downshifting and slipping of shifting with our Ford f-150 that has 80k miles on it. This has caused us to loose power on the road thus putting us in an unsafe position with other drivers. WE have reached out to our local dealership where we purchased the vehicle and found that we need a new transmission. When researching this, we found that there are alot of ... Read more
Incident date: Oct 30, 2025
Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. N... Read more