Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Dec 7, 2025
Filling this vehicle with diesel fuel per the manufacturer's user manual instructions results in a fuel leak centered between the rear wheels from somewhere at the top of the fuel tank. This has occurred during almost all fuel fill-up stops over the last year. The local dealer could not find the problem. A similar issue occurred with the 2021 diesel Yukon which has the same fuel tank as verifie... Read more
Incident date: Dec 7, 2025
My 2019 Jeep was serviced for a 4x4 system warning light on the dashboard. At the dealership they explained my vehicle is experiencing an issue with the Transfer Case, power transfer unit. After this recommendation, I took this vehicle to another reputable mechanic who found the same issue, but then advised me this vehicle has a recall for this (PTU) power transfer unit issue. Upon reviewing the v... Read more
Incident date: Jan 6, 2026
UNKNOWN
Incident date: Aug 30, 2024
My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Autho... Read more
TESLA
CYBERTRUCK
(2024) - WHEELS
Jan 6, 2026
Incident date: Dec 23, 2025
I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufactu... Read more
Crash
1 injured
TESLA
CYBERTRUCK
(2024) - AIR BAGS
Jan 6, 2026
Incident date: Dec 23, 2025
I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufactu... Read more
Crash
1 injured
TESLA
CYBERTRUCK
(2024) - ENGINE
Jan 6, 2026
Incident date: Dec 23, 2025
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while d... Read more
TESLA
CYBERTRUCK
(2025) - FUEL/PROPULSION SYSTEM
Jan 6, 2026
Incident date: Jan 5, 2026
2024 Chevrolet 2500 HD purchased new. Delivered with missing capless fuel adapter. Pointed out missing capless adapter defect to Chevrolet dealer. Dealer refused to correct defect. When the vehicle ran out of fuel on busy roadway a large quanity of fuel splashed on the owner, the vehicle and the road creating the potential risk of serious fire, injury and environmental hazard. Owner had to purchas... Read more
TESLA
CYBERTRUCK
(2025) - STRUCTURE:BODY
Jan 6, 2026
Incident date: Jan 5, 2026
Severe recurring roof water intrusion on 2022 GMC HUMMER EV; repeated failed repairs; interior rust/corrosion; safety concerns in high‑voltage EV. Vehicle: 2022 GMC HUMMER EV Edition 1
VIN: [XXX] Current mileage: ~12,000 miles
My vehicle has a recurring defect involving severe water intrusion into the cabin through/around the removable roof panels/roof sealing areas during rain. Desp... Read more
TESLA
CYBERTRUCK
(2025) - AIR BAGS
Jan 6, 2026
Incident date: Jan 5, 2026
Severe recurring roof water intrusion on 2022 GMC HUMMER EV; repeated failed repairs; interior rust/corrosion; safety concerns in high‑voltage EV. Vehicle: 2022 GMC HUMMER EV Edition 1
VIN: [XXX] Current mileage: ~12,000 miles
My vehicle has a recurring defect involving severe water intrusion into the cabin through/around the removable roof panels/roof sealing areas during rain. Desp... Read more
Incident date: Dec 2, 2025
Brakes seize up while driving and then cannot move the vehicle. This causes a dangerous situation while driving and then breaks lock up and cannot move car even though vehicle is on and then stopped for a stop light. Car must then be turned off and sit for about 30 minutes so it can unseize and when that happens, you can then resume driving and then check engine light comes on. Brake lights were s... Read more
Incident date: Jan 5, 2026
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING), but the failure occurred. The contact was informed by the dealer that the vehicle had passed inspection, and the dealer added a higher viscosity oil, installed 6 oil fill caps, and replaced the oil filter. The contact stated that six... Read more
Incident date: Jan 5, 2026
I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once shop opened and came back for catalytic converter and o2 sensor I letted the dealership know about it and said its not much that i can fix it but I figured would say that since was a as is car and just had to come up with money... only thing month later it stalled on me and had to ... Read more
Incident date: Jan 5, 2026
I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contaminati... Read more
Incident date: Jan 5, 2026
I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contaminati... Read more
Incident date: Jan 5, 2026
We've had this car on lease for 23 months, and it has had an escalating pattern of electronic, mechanical and brake issues. Earlier today, on January 5, the car started to slow down and started shaking on the highway today and when I used the brakes the full body of the car started rattling and the brakes were far less responsive than they should have been taking far longer to decelerate than sa... Read more
Incident date: Dec 24, 2025
The contact owns a 2025 Toyota Sienna. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The local dealer was informed about the recall, and the contact was provided a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more
Incident date: Dec 24, 2025
My Prius suddenly malfunctions and goes berserk randomly. No other way to describe it. I've taken it into the dealer twice, and I'm not confident I'm driving a safe car. I've not done anything to the car and it has not been in an accident. It's unclear why it does it. When it has an episode it is not safe to drive, won't turn on and won't turn off. The alarm goes crazy. Nothing works, all the ... Read more
Incident date: Dec 24, 2025
My Prius suddenly malfunctions and goes berserk randomly. No other way to describe it. I've taken it into the dealer twice, and I'm not confident I'm driving a safe car. I've not done anything to the car and it has not been in an accident. It's unclear why it does it. When it has an episode it is not safe to drive, won't turn on and won't turn off. The alarm goes crazy. Nothing works, all the ... Read more
TESLA
CYBERTRUCK
(2024) - UNKNOWN OR OTHER
Jan 5, 2026
Incident date: Dec 23, 2025
I am reporting a recurring safety defect involving the front bumper assembly on my brand-new Toyota Camry Hybrid. The front bumper repeatedly detaches, separates, and pulls away from the vehicle during normal driving conditions. This has occurred multiple times despite repeated repair attempts by the authorized Toyota dealership. Toyota and the dealership have acknowledged that this is a known is... Read more
Incident date: Dec 13, 2025
The contact owns a 2022 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the contact turned on the heated steering wheel feature, and 30 seconds later, the steering wheel cover began to catch on fire with a blue flame; the contact discovered smoke coming from the steering wheel cover. The contact disengaged the heated steering wheel feature, where the flame self-e... Read more
Fire
Incident date: Jan 3, 2026
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The dealer was not contacted regarding the unrepaired recall. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.
Incident date: Dec 29, 2025
I feel unsafe in vehicle at times when driving. the vehicle stalls sometime when taking off after you have stopped at a light and press on gas it sort of hesitates then goes. I had someone else test it out and they say the same thing, also purchased vehicle from Carvana and dont think they inspected this car because the first day it was delivered I had smelled gas or burning inside the car cabin w... Read more
Incident date: Jan 4, 2026
The wiper blade motor is gone out. The tire pressure sensor is off : the oil seems to disappear faster than the sensor
TESLA
CYBERTRUCK
(2024) - UNKNOWN OR OTHER
Jan 4, 2026
Incident date: Jan 4, 2026
The inability to fast charge has been open since Sept 2025 and there still is no resolution available.
Incident date: Jan 4, 2026
I am reporting a failed remedy for Recall R1608 (Occupant Classification System). My 2013 Nissan Sentra was serviced at Nissan of Van Nuys for this recall. Despite the dealership marking the recall as completed, the safety defect persists. Specifically, the passenger seatbelt warning light remains illuminated when the passenger seat is empty, indicating the OCS sensor is incorrectly classifying se... Read more
Incident date: Dec 11, 2025
At approximately 75,000 miles, my 2020 Honda CR-V began experiencing serious engine performance issues, including jerking, hesitation, and rough operation while driving. The check engine warning light began flashing, indicating an active engine misfire. During these events, the vehicle’s acceleration and engine response became unpredictable. Only traveling at 5 mph. The ignition coils and spa... Read more
Incident date: Dec 29, 2025
I am reporting a recurring safety issue with my 2017 Honda CR-V. The vehicle has experienced repeated incidents where multiple warning lights suddenly illuminate at the same time. In some instances, the lights disappear temporarily and then return. I replaced the battery, but the warning lights returned within two weeks. About one year ago, the Honda dealer recommended replacing all four fuel in... Read more
Incident date: Dec 29, 2025
I am reporting a recurring safety issue with my 2017 Honda CR-V. The vehicle has experienced repeated incidents where multiple warning lights suddenly illuminate at the same time. In some instances, the lights disappear temporarily and then return. I replaced the battery, but the warning lights returned within two weeks. About one year ago, the Honda dealer recommended replacing all four fuel in... Read more
Incident date: Jul 24, 2025
To Whom It May Concern, I am writing to formally document and complain about the ongoing and unresolved issues with my vehicle, which has been subjected to repeated repair attempts without a successful or lasting resolution. What began as a single repair concern has escalated into an extended, exhausting process involving multiple failed repairs, continued warning indicators, and a complete lack ... Read more
Incident date: Dec 20, 2025
Check engine light came on and stayed on. When using heat for car it was not heating up well or to temp. Got in to be serviced 12/16/25-12/18/25. Replaced a plastic part in engine and said engine was not heating up like it should. Cost $814. Reset check engine light. On 1/2/26 reversed car out of driveway into street and car came to abrupt stop and would not shift into any other gears. Another veh... Read more
Incident date: Jan 3, 2026
Safety Complaint: Engine Stall/Loss of Power at Highway Speeds – 2014 Chevy Equinox Incident Details: • The Failure: While driving, the vehicle suddenly stopped responding to the accelerator. I was forced to navigate through highway traffic to the shoulder with no engine power. Once stopped, the vehicle would not restart. • Warning Signs: Leading up to the event, the Check Engine light and ... Read more
Incident date: May 12, 2024
I purchased this vehicle in May 28 2025. I certified car. I took in for oil change Nov 17-2025. Found out they had lot of issues., left front bushing arm leaking. Rt engine mount leaking. Bad brakes battery low. Bad tire rt back passage side.front wheel axle and rear wheel axle is bad and screw on the engine mount is missing. Screw and leaking..?and the vehicle needed a alignment.
Incident date: May 12, 2024
I purchased this vehicle in May 28 2025. I certified car. I took in for oil change Nov 17-2025. Found out they had lot of issues., left front bushing arm leaking. Rt engine mount leaking. Bad brakes battery low. Bad tire rt back passage side.front wheel axle and rear wheel axle is bad and screw on the engine mount is missing. Screw and leaking..?and the vehicle needed a alignment.
Incident date: Jan 2, 2026
After loading our two children ages 2 and 5 in to vehicle and securing in car seats, the car doors were closed and would not reopen. The children were unable to open the doors themselves. The trunk and other entries did not open. There was no obvious way to open the doors or the issue the car was experiencing. The battery cover would not open. Eventually after I searched the Internet I determined ... Read more
Incident date: Dec 20, 2025
On Nov 7, 2025, I took my 2018 Honda Accord (VIN: [XXX] ) to "Honda of Gainesville" (Dealer #208034). 1. Recall Negligence: The dealership performed unauthorized repairs on the vehicle's fuel system (alleged fuel injector failure). However, while the vehicle was in their service bay for fuel system work, they failed to perform or even disclose active NHTSA Safety Recall 23V-858 (Fuel Pump), which ... Read more
Incident date: Oct 14, 2025
Hello Sir/Madam, While driving on Interstate I-75 at approximately 70 mph, the yellow check engine warning light suddenly illuminated. Immediately afterward, the vehicle began to shake violently, lose engine power, and run extremely rough. The vehicle experienced a sudden loss of power, and pressing the accelerator pedal did not result in normal response or acceleration. The throttle input was s... Read more
Incident date: Dec 29, 2025
When my car hit 40000 miles or so, I started getting all sorts of warning lights showing up when I turned my car on. Took my car in to Honda today, and they said upon checking it that the multifunction camera which is located behind the rear view mirror has stopped working. The car has 44,500 miles on it. It has been in no accidents. There seems to be no reason for such a part to just stop working... Read more
Incident date: Jan 1, 2026
These lights are unnecessarily bright and are too high up. Please put a stop to this.
Incident date: Jan 1, 2026
The OnStar vehicle locater, GPS maps, clock (auto update) are not responsive as of the 2nd week of December 2025. My truck cannot be located via OnStar, I cannot use the GPS Maps for directions, and the Clock reads 12 minutes fast when I put it into Auto Update mode. Reported to my GMC dealer (Elizabeth City GMC, Elizabeth City, NC 27909, and had in for service 3 times without correction of the i... Read more
Incident date: Jan 1, 2026
While driving the vehicle and selecting EV only mode the engine RPMs surge to about 3000. This happens frequently and I have it on Video. Kia has had the car multiple times for electrical may electrical related repairs but say the vehicle is normal. The tech line person even had the dealer drive a similar car for a baseline. I would expect they had a baseline prior to manufacturing the car. This i... Read more
Incident date: Jan 1, 2026
My steering has a very bad clunk, i have been told my honda and other technician that rack and pinion is internally damaged. I waited for the recall and when i went in for my recall honda only added grease which stopped my steering to stick but the damage has been done, because for almost 2 years i drove the car with sticky steering wheel and i believe bec8of not enough grease in the rack it has d... Read more
Incident date: Oct 29, 2025
My cars head gasket blew at only 45,000 miles. Replaced my a local well known mechanic for around $3500.00. Now my car at 96,000 miles has blown the head gasket again. I believe the car needs a whole new block. I have seen several lawsuits regarding this and just would love my car running again. This is NOT cheap to fix for me.
Incident date: Oct 29, 2025
This is another complaint with the same issue. Got gas on January 1, 2026, the truck did not how any indication that it was going to have any problems. Engine shut down and wouldn’t turn back on. This has happened twice after getting gas, no dealership knows the problem. This is casing me stress and putting myself and family in danger. Considering it stops out of no where
Incident date: Jan 1, 2026
Had to have all lifters replaced even after its a known issue with the manufacturer i had to pay out of pocket with no recall
Incident date: Nov 26, 2025
While stopped in traffic with the brake pedal depressed and Auto Hold enabled, my 2024 Jeep Grand Wagoneer L has repeatedly jerked and shifted itself into Park without driver input. This typically occurs after being stopped approximately 20+ seconds, often while a turn signal is activated for a left or right turn. When the failure occurs, the vehicle disables driver-assist systems, the turn signal... Read more
Incident date: Dec 30, 2025
VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.
Incident date: Dec 30, 2025
VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.
Incident date: Dec 30, 2025
VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.
Incident date: Dec 10, 2025
Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry. This makes it difficult to judge distance and orientation when reversing and creates a safety risk when backing up.