Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Jan 19, 2026
Vehicle shut-off while driving. Electrical failure due to voltage issue with hybrid (eTorque) system. Los off power while driving vehicle on roadway with potential loss of control. Vehicle taken to dealership and diagnosed with failure of hybrid battery. During my ownership of the vehicle I've had to replace the primary battery 3 times due to ongoing electrical problems with this engine.
Incident date: Dec 25, 2025
The dashboard light don't turn on on a cold weather day until the car is warm. The dealer charged me $215.97 in late October but it started again. Dealer says right software cluster must be replaced now.
Incident date: Dec 25, 2025
Approximate Mileage on Car: 26500 Make/Model/Trim: Honda CRV Hybrid Sport-L Location: Manheim and Lancaster Counties, Pennsylvania Date of Incident: 1/17/26 Weather: Light snow, under 3", mostly plowed/salted surfaces While driving in light snowy road conditions, the vehicle failed to decelerate appropriately when the brake pedal was firmly applied. The driver was operating the vehicle cautiously... Read more
Incident date: Dec 25, 2025
Approximate Mileage on Car: 26500 Make/Model/Trim: Honda CRV Hybrid Sport-L Location: Manheim and Lancaster Counties, Pennsylvania Date of Incident: 1/17/26 Weather: Light snow, under 3", mostly plowed/salted surfaces While driving in light snowy road conditions, the vehicle failed to decelerate appropriately when the brake pedal was firmly applied. The driver was operating the vehicle cautiously... Read more
Incident date: Jan 16, 2026
I am writing to report a serious and life-threatening safety incident involving my Audi vehicle following recent service performed by an authorized Audi dealer. Vehicle information: Model: Audi (2015) VIN: [XXX] Servicing Dealer: Audi Lafayette IN Date of Service: 2026-01-14 A few days after the service appointment, my wife was driving the vehicle from Lafayette, Indiana to Chicago on the h... Read more
Incident date: Dec 1, 2025
On 4/19/24 I was driving at highway speed. The engine started to knock and the check engine light came on. I was fortunate enough to be extremely close to my local Chevrolet dealership and made it there before the engine failed. The truck had 38633 miles on it. They found damaged engine components and repaired only the broken parts. Was under warranty. Truck is still ticking to this day. Took it i... Read more
Incident date: Dec 1, 2025
The passenger side windows on both the driver and passenger side are foggy due to a defect in the window tint and lamination process. These hazy and foggy window are a safety concern when looking over your shoulder when changing lanes as the view through the glass is not clear.
Incident date: Dec 1, 2025
While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
Incident date: Dec 10, 2025
Since purchasing this truck in 2023, the engine or transmission has exhibited a severe throttle lag/hesitation when cold—a 2–4 second delay in acceleration from a stop after pressing the gas pedal, followed by a sudden lurch, which creates a safety hazard when merging into traffic. No warning lights, error messages, or other fault indicators appear. The dealer has been unable to reproduce the ... Read more
Incident date: Dec 10, 2025
The gas pedal has no response when coming to a stop and pushing on the gas pedal. Multiple times I come to a stop, push the gas, no response, 1-3 seconds later; the vehicle jerks forward. On occasion it has nearly lead to an accident and I do not feel safe in my vehicle.
Incident date: Dec 10, 2025
The gas pedal has no response when coming to a stop and pushing on the gas pedal. Multiple times I come to a stop, push the gas, no response, 1-3 seconds later; the vehicle jerks forward. On occasion it has nearly lead to an accident and I do not feel safe in my vehicle.
Incident date: Jan 16, 2026
This recall has been open since mid 2025 and there is still no solution. My vehicle has been smelling of fuel everyday and is having a hard time starting when I fuel up. Check engine light is on and the code is this issue. Cannot get it fixed until this recall becomes available to be fixed by Ford. It has been WAY too long. The safety of me and my family riding in the my car everyday is unsafe. I ... Read more
Incident date: Aug 30, 2024
The motors oil pressure is low. If something goes while I'm driving it can be dangerous to others and myself. It has not been confirmed with mine, but it has been a known issue with this year of the tundra's and has a recall for some of them but not all. Hasn't been inspected by others and no lights have came on yet but running really low pressure.
Incident date: Dec 19, 2025
Odometer Fraud. The contact purchased a 2012 Harley-Davidson FLHRC. The contact discovered a mileage discrepancy after the purchase. The motorcycle was a private sale. At the time of purchase, the motorcycle mileage was 12,000. The DMV provided documents to the contact, and it was later discovered that the mileage on the title was approximately 50,000.
Incident date: Dec 19, 2025
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Jan 1, 2026
A critical front suspension component failed on my 2023 Tesla Model Y without any accident, misuse, or external damage. While backing out of my garage at low speed, a loud “BAM” occurred — the front lateral link bolt fell off, detaching the lateral link and causing the front body to drop onto the tire. My child was inside the vehicle. Tesla-certified technicians inspected the vehicle and se... Read more
Incident date: Jan 1, 2026
The windshield washer fluid reservoir cracked along its seam and drains completely after a few hours. This was not due to an accident and I have not done off-roading. I live in a snowy environment and not having an operating windshield washer is a MAJOR safety hazard as road salt quickly builds up on the windshield dramatically reducing forward visibility. It also affects the rear window washer, ... Read more
TESLA
CYBERTRUCK
(2024) - BACK OVER PREVENTION: WARNINGS
Jan 16, 2026
Incident date: Jan 1, 2026
When driving vehicle into sunlight a system warning light displays saying “ Driving Aids temporarily disabled, poor visibility. This warning has displayed during all day parts and occurs immediately when the sun is directed at the front of the car. Have had the car at the dealership and showed them pictures of warning light. Dealer noted car did not exhibit customers concern at this time. I do... Read more
Incident date: Jan 14, 2026
The iccu failed. The car went into check power mode the. Into slow mode then died on the highway. Hard to ah e it jumped to take it to the dealership only to find out the 12v and iccu died
Incident date: Jan 15, 2026
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixin... Read more
Incident date: Dec 17, 2025
While driving approximately 75 mph on an interstate highway, the engine suddenly shut off without warning. There were no warning lights or messages prior to the failure. Power was lost while the vehicle was still moving at highway speed. When the engine shut off, I lost propulsion and had to coast across lanes to reach the shoulder while surrounded by fast-moving traffic. Steering and braking wer... Read more
Incident date: Dec 17, 2025
Windshield was leaking into electrical compartment. Caused $10,000 worth of damage and caused the vehicle to be inoperable and stop while driving.
Incident date: Jan 14, 2026
Potential Failure of Integrated Safety Systems: On modern vehicles, the telematics/infotainment unit is often integrated with other vehicle systems. This failure raises concerns about the reliability of connected safety features, such as automatic crash notification through the Bluelink system, stolen vehicle tracking, and emergency service button functionality. I cannot verify if these critical s... Read more
Incident date: Jan 14, 2026
LIGHTING--DTR warning light stays on an they don't work but then I was pulled over 1 morning on the way to work because the both taillights stopped working. Checked everything no idea what it could be but the wiring. Because if you piggy back off a hot wire they will work. SUSPENSION-- there is a constant popping noise coming from the front, it's either ball joints, stabilizer bar, or could be t... Read more
Incident date: Jan 10, 2026
I'm sure this is not the first complaint you all have received, and this is not my first attempt at reaching out. My 2014 Laramie Longhorn power steering light comes on when the truck is started, and once the vehicle warms up the light goes out. This has been an issue with the electric power steering in this particular year model. I am unsure why another investigation and or recall have not bee... Read more
Incident date: Jan 10, 2026
I'm sure this is not the first complaint you all have received, and this is not my first attempt at reaching out. My 2014 Laramie Longhorn power steering light comes on when the truck is started, and once the vehicle warms up the light goes out. This has been an issue with the electric power steering in this particular year model. I am unsure why another investigation and or recall have not bee... Read more
Incident date: Nov 22, 2025
ABS sensor has failed. Air bag sensor is faulty due to abs
Incident date: Nov 22, 2025
The center display and the instrument panel on our ID4 reset unexpectedly while driving, even though recall with Campaing ID 24V344000 was performed on our vehicle. This caused both displays to turn off, first the instrument panel followed by the center display - we pulled over as we did not have any information of any kind of the status of the car. After a couple of minutes, it came back up again... Read more
Incident date: Jan 14, 2026
The contact owns a 2004 Cadillac XLR. The contact stated that while driving approximately 70 MPH, there was an abnormal sound like a shotgun being fired overhead. The contact pulled over and observed that the retractable fiberglass roof panel had detached from the frame of the vehicle. The contact stated that the headliner, cables, and pulleys used to retract the roof were exposed. The contact was... Read more
Incident date: Jan 14, 2026
Horn stopped working due to the same issue other Hyundai horns stopped working.
Incident date: Jan 14, 2026
EVAP CONTROL SYSTEM FAULT UNABLE TO BLEED UP FUEL TANK VACUUM. POOR QUALITY PAINT AND INTERIOR.
Incident date: Jan 14, 2026
When I was accelerating the vehicle on 12/21/2025, a flashing check engine light came on, and the car started driving very roughly immediately, with an intense vibration. I noticed a lack of engine power, but the hybrid motor and battery kept me going for roughly 1 mile until they were depleted, after which I was unable to accelerate the vehicle. At that time, the car continued to decelerate, no m... Read more
Incident date: Dec 24, 2025
The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was started, and the humming sound grew louder over time. The contact believed that the humming sound was coming from the driver's side headlamp. The contact stated that the headlamp was equipped with a small internal fan to dissipate heat. Additionally, other electrical failures were occurri... Read more
Incident date: Jan 9, 2026
the car suddenly would not go over 10 mph. all driver-assistance was lost. the dashboard was rotating warning alarms that all systems were not functional. it turned out to be the result of a faulty engine design that necessitated a head gasket replacement!
Incident date: Jan 5, 2026
The contact owns a 2016 Cadillac Escalade. The contact stated that while the vehicle was parked, there was a knocking sound coming from the engine compartment. The contact then observed smoke entering the cabin of the vehicle through the vents from the engine and turned off the vehicle. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that an indepe... Read more
Incident date: Jan 5, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle unexpectedly stalled with the message "Transmission Overheating" displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was not contacted regarding the failure. The failure milea... Read more
Incident date: Jan 5, 2026
The contact owns a 2021 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact was able to pull over to the side of the road. The vehicle was towed to the nearest dealer, where it remained for a month. The dealer replaced an unknown battery component. The vehicle was repaired. Additionally, the contact stated that the vehicle was seldom driven... Read more
TESLA
CYBERTRUCK
(2024) - STEERING
Jan 14, 2026
Incident date: Jan 14, 2026
The vehicle has experienced ongoing steering-related noise and vibration during driving since early ownership. The issue is noticeable at various speeds and road conditions and affects confidence in steering control and overall vehicle stability. The vehicle has been inspected and serviced multiple times at an authorized dealership, but the condition has not been resolved. During prior service vi... Read more
TESLA
CYBERTRUCK
(2024) - ENGINE
Jan 14, 2026
Incident date: Jan 14, 2026
I purchased my 2017 Hyundai Santa Fe Sport secondhand from CarMax and have maintained it regularly with timely oil changes and tune‑ups. Despite this, the vehicle is burning oil at an extreme rate—approximately 1 quart every 378 miles. My local Hyundai dealership confirmed this through three consecutive 1,000‑mile oil consumption tests, all showing excessive oil loss far beyond normal operat... Read more
TESLA
CYBERTRUCK
(2024) - UNKNOWN OR OTHER
Jan 14, 2026
Incident date: Jan 14, 2026
Back windshield spontaneously shattered while parked with no damage or external forces that could of caused this.
Incident date: Jan 12, 2026
I am submitting this complaint regarding a serious safety and operability issue involving my 2018 Land Rover Range Rover, which has rendered the vehicle inoperable and unsafe to drive. Within approximately four months of purchase, the vehicle experienced repeated mechanical failures, including persistent check engine warnings, limp mode activation, failed compression testing, fuel injector failur... Read more
Incident date: Jan 12, 2026
I am submitting this complaint regarding a serious safety and operability issue involving my 2018 Land Rover Range Rover, which has rendered the vehicle inoperable and unsafe to drive. Within approximately four months of purchase, the vehicle experienced repeated mechanical failures, including persistent check engine warnings, limp mode activation, failed compression testing, fuel injector failur... Read more
Incident date: Jan 12, 2026
My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF e... Read more
Incident date: Jan 10, 2026
The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was to... Read more
Incident date: Jan 13, 2026
All four tires on my 2025 Toyota Tundra experienced severe and abnormal outside edge wear at approximately 13,000 miles. The vehicle was purchased new and maintained according to manufacturer recommendations, including tire rotations every 5,000 miles at authorized Toyota dealerships. An authorized Toyota dealership inspected the vehicle, documented the abnormal tire wear, and performed alignment... Read more
Incident date: Dec 3, 2025
Was opening the moon rooftop And I noticed smoke started coming from the middle of the radio / navigation system, all through vents smoke coming out something was burning I shut the vehicle, and waited about 10 minutes till it went away Don't know why this happened, but I'm curious that the recalls that coming up for this vehicle are very significant, running hesitation & smell of burning, vibr... Read more
Incident date: Dec 3, 2025
Was opening the moon rooftop And I noticed smoke started coming from the middle of the radio / navigation system, all through vents smoke coming out something was burning I shut the vehicle, and waited about 10 minutes till it went away Don't know why this happened, but I'm curious that the recalls that coming up for this vehicle are very significant, running hesitation & smell of burning, vibr... Read more
Incident date: Dec 3, 2025
The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying that I can’t reverse. My seat will Not go further back and I have an air bag issue light
Incident date: Jan 10, 2026
I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.
Incident date: Jan 10, 2026
I was driving my car on [XXX] and my car suddenly lost power and when I pressed the gas pedal the RPM quickly increased but the car was hesitating between gears and not engaging. Shortly thereafter a malfunction code showed up on my car screen along with an engine warning indicator. The code was DCT P193B79. That code indicates a High Pressure Electric Oil Pump Performance issue pointing to proble... Read more