Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Feb 3, 2026
The contact owns a 2018 Ram 2500. The contact stated that the brake hydraulic control unit was replaced in 2023; however, the failure occurred. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); after the repair. The contact stated that the cruise control and traction control failed to function as intended. The hydraulic control unit warning light il... Read more
Incident date: Feb 3, 2026
The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed the State Inspection due to the open recall. The dealer was contacted but no assistance was provided. The contact stated that the manufacturer had exceeded ... Read more
Incident date: Feb 3, 2026
My 2024 GV80 with approximately 15k miles started completely powering off while driving multiple times and the vehicle started itself while in my enclosed garage space with no one in the vehicle, no button/brake pressed, not key fob pressed. I turned this into the dealership for manufacturer repair on 9/13/25 and as of today, 2/5/26, I still do not have my car back. The dealership explains there... Read more
Incident date: Nov 5, 2025
The contact owns a 2022 Lincoln Nautilus. The contact stated that while another person was driving approximately 15-50 MPH, the vehicle sputtered and jerked. The vehicle was driven to the workplace, and the contact attempted to test-drive the vehicle. The contact stated that upon starting the vehicle and shifting to drive, there was delay while responding, with a clunking sound coming from the veh... Read more
Incident date: Jul 1, 2021
My Elantra has 25000 miles and has had issues with an inoperative horn. It appears that the horn pad switch/clockspring has an intermittent contact issue. It has progressed to the point where the horn is inoperative now. My vehicle is under factory warranty, so I will need to return the vehicle to the dealership to correct this problem. My goal is to leave a record of the failure of this critical ... Read more
Incident date: Jan 31, 2026
Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not get it out of a/c mode. When hooked to a computer at mechanics it can only read two modules. ECM is malfunctioning.
Incident date: Nov 1, 2023
I have had zero accidents, am the original owner. Airbag light has come on. Seatbelt harness and buckle im told by my dealer needs to be completely replaced
Incident date: Jan 11, 2026
The vehicle has experienced multiple incidents of change of transmission from automatic to manual while driving, without warning. When this occurs, the vehicle loses speed while in motion, creating an immediate and severe safety hazard. •The issue began shortly after purchase •The defect has occurred multiple times, including twice in a single weekend •The issue persists despite multiple de... Read more
Incident date: Jul 9, 2025
The contact owns a 2018 BMW K-1600 B Motorcycle. The contact stated that the fuel pump was leaking. The motorcycle was taken to an independent mechanic who determined that the failure was related to the fuel pump. The contact associated the failure with NHTSA Campaign Number: 21V060000 (Fuel System, Gasoline). The local dealer was contacted, who confirmed there was no open recall associated with t... Read more
Incident date: Jul 9, 2025
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no fix available and suggested that the veh... Read more
Incident date: Feb 4, 2026
The contact owns a 2016 Ford Escape. The contact stated that within a year of purchasing the vehicle, the reverse lights failed to illuminate while shifted into reverse(R). The vehicle was taken to a dealer for service; however, the mechanic informed the contact that the dealer was unaware of how to fix the vehicle. The contact stated that the rearview camera occasionally displayed an upside-down ... Read more
Incident date: Feb 4, 2026
The contact owns a 2016 Ford Escape. The contact stated that within a year of purchasing the vehicle, the reverse lights failed to illuminate while shifted into reverse(R). The vehicle was taken to a dealer for service; however, the mechanic informed the contact that the dealer was unaware of how to fix the vehicle. The contact stated that the rearview camera occasionally displayed an upside-down ... Read more
Incident date: Feb 4, 2026
While driving the vehicle warnings alerted me that the battery was low and to start the vehicle ( it was running as I was driving) then the alert changed to pull over when possible. At this time the power steering and power brakes started to fail by the time I pulled into a parking lot the vehicle completely died and I had to push it into a parking spot. I called Land Rover they towed it to a deal... Read more
Incident date: Feb 1, 2026
While transmission is cold. You can start to back up into the street and will come to a complete stop half in the road and half out. Like as if it were in neutral. Then I violently slams back into reverse. From there once it in drive. It will skip gear and slam into a lower gear. The car will also come to a complete stop like in reversing when in drive from a cold starting position.
Incident date: Feb 1, 2026
The wipers of this car go on and off automatically and you are not able to turn off the feature. They go on without rain or any debris on the windshield. I already took it to a Volkswagen dealer and they accepted the error and replaced the steering wheel, saying this was the cause. With the new steering wheel, the problem is still going on and they don’t offer any solutions because they don’t... Read more
Incident date: Feb 3, 2026
The car makes a jumping/jerking movement & at times, something that seems like a misfire happens. All lights go on and the car will do that jerking issue & become un drivable. This happened to me on the road and I was afraid for my safety as I couldn’t get my car to a safe place immediately. Brought it to my mechanic and he gave me forms of a recall regarding 2021 Kia Seltos which is what I have... Read more
Incident date: Feb 3, 2026
The car makes a jumping/jerking movement & at times, something that seems like a misfire happens. All lights go on and the car will do that jerking issue & become un drivable. This happened to me on the road and I was afraid for my safety as I couldn’t get my car to a safe place immediately. Brought it to my mechanic and he gave me forms of a recall regarding 2021 Kia Seltos which is what I have... Read more
Incident date: Jan 30, 2026
Just after Thanksgiving, my vehicle displayed a “Service Emergency Calling” message. I brought it to the dealership and they documented the concern, referencing GM bulletin PIP6077B, but no repairs were performed. On December 30th, while parking, I shifted into reverse and the vehicle would not reverse and instead moved forward. A “Service Transmission” warning appeared and the vehicle was... Read more
Incident date: Jan 30, 2026
My 2022 Ford Explorer had Recall 23S55 performed on June 21, 2025 to address rear axle/differential fastener fracture. Despite the recall repair, the rear subframe-to-differential cover bolt sheared off while driving, causing the differential to drop and the driveshaft to be pulled from the differential. Grease leaked and the driveshaft was gouged against the subframe. This is the same failure m... Read more
Incident date: Feb 2, 2026
I purchased this 2018 Honda Accord Sport brand new from the dealership, relying on Honda’s longstanding reputation for reliability and longevity. At approximately 120,000 miles, the vehicle suffered a blown head gasket during normal driving conditions. The vehicle has been properly maintained according to Honda’s recommended schedule. I have already opened a claim with Honda corporate regardi... Read more
Incident date: Feb 2, 2026
I purchased this 2018 Honda Accord Sport brand new from the dealership, relying on Honda’s longstanding reputation for reliability and longevity. At approximately 120,000 miles, the vehicle suffered a blown head gasket during normal driving conditions. The vehicle has been properly maintained according to Honda’s recommended schedule. I have already opened a claim with Honda corporate regardi... Read more
Incident date: Dec 27, 2025
Hydraulic fluid is leaking onto the hydraulic clutch actuator’s circuit board, creating a potential fire hazard. The vehicle requires replacement of the dual clutch and slave cylinder. This failure occurred just over one year after Kia replaced the dual clutch and performed a full engine replacement at a Kia dealership. This condition is identical to a known safety recall affecting 2019–2022... Read more
Incident date: Dec 1, 2025
many times a year, without warning, vehicle dash lights turn off and light up like a christmas tree, followed by fca warning sound and lights going off, and a loud mechanical thud. Lose engine throttle going highway speeds. This can occur at nearly any speed without warning. Car must be powered off and back on to get normalcy. This puts me, everyone in the car and everyone on the highway at risk... Read more
Incident date: Dec 1, 2025
The car has a check engine light. Code reads P3075. The app shows an Engine Cooling System error. Please schedule service now. The dealer diagnosed the issue: the coolant pipe to the radiator has failed and needs to be replaced. The part is on backorder, and there is no ETA for the repair.
Incident date: Dec 1, 2025
On Feb. 2, While driving slowly in a school zone, with no cars in front of me, my car proceeded to abruptly brake over and over 5 times. The warning came on the dash "front end collision". I also had NO CONTROL over the car! I was extremely fortunate not to be rear ended during this event. At that time I immediately called my Genesis dealer who asked if it was snowing and often this can occur! Wh... Read more
Incident date: Jan 30, 2026
I have noticed puddles under/near rear side door/tire, the smell of gas after filling up tank. And a reduced MPG lower than normal with same driving habits.
Incident date: Feb 1, 2026
I have noticed puddles under/near rear side door/tire, the smell of gas after filling up tank. And a reduced MPG lower than normal with same driving habits.
Incident date: Jan 24, 2026
ICCU failed 12/29/25, car inoperable and towed to dealer. Luckily this was in my garage , had it been on the freeway it would have been very dangerous and car goes into limp mode. Car red battery light and made chimes. Only has 25,000 miles on it. Has been at dealer since then with no resolution update.
Incident date: Jan 24, 2026
ICCU failed 12/29/25, car inoperable and towed to dealer. Luckily this was in my garage , had it been on the freeway it would have been very dangerous and car goes into limp mode. Car red battery light and made chimes. Only has 25,000 miles on it. Has been at dealer since then with no resolution update.
Incident date: Jan 24, 2026
The just went off on the dash and they stoped working abs traction control emergency brake light is on and idk what the problem is I scanned it and nothing
Incident date: Jan 5, 2026
While driving on highway engine suddenly lost all power but didn’t shut off..barely made it over to side as semi almost ran into me as car just suddenly stopped
Incident date: Jan 5, 2026
there is a "consider taking a break" / coffee cup message that appears on the dashboard and BEEPS uncontrollably. It is annoying and distracting. It is of ZERO VALUE since it is always FALSE. It came up 5 times on my first 45 mile highway drive. this is NOT safety feature and in fact is REDUCING safety as it it annoying and makes me frustrated/mad instead of calm. Hyundai says there is no abi... Read more
TESLA
CYBERTRUCK
(2024) - ELECTRICAL SYSTEM
Feb 2, 2026
Incident date: Jan 28, 2026
While driving, the center infotainment display repeatedly goes completely black and reboots without warning. This occurs while the vehicle is in motion. During these events, the touchscreen-based climate controls and infotainment functions are unavailable until the system restarts. The driver display (speedometer) remains active. This has happened multiple times under normal driving conditions. ... Read more
TESLA
CYBERTRUCK
(2024) - ENGINE
Feb 2, 2026
Incident date: Jan 28, 2026
Traction light and engine light flashing at 95,900 miles took Cadillac ESV to authorized dealer and he advised their was a misfire on cylinder 3 after several attemps to repair now advising he hear a knocking in engine that needs to be replaced.
Incident date: Jan 19, 2026
I purchased this vehicle as a Nissan Certified Pre-Owned in July 2024 and also purchased an extended warranty. In June 2025, I received notice of the KR engine bearing recall affecting this vehicle. I brought the vehicle to Nissan dealerships three separate times regarding this recall and related concerns, but no repair was performed and I was told to wait because a remedy was not yet available. ... Read more
Incident date: Feb 1, 2026
Unknown but told by multiple mechanics that the kia soul eats oil and the engine constantly runs dry which is pricey and unfair
Incident date: Jan 8, 2026
ICCU Failure Car was in limp mode and unable to drive during -5 degree temperatures. ICCU Failure Confirmed by Hyundai dealership. Hasnt been inspected by others No prior warnings before the issue happened
Incident date: Jan 8, 2026
My engine has been diagnosed as having connecting rod bearing knock, which is indicative of failing connecting rod bearings. I'm submitting this complaint as further evidence for the NHTSA investigation that Honda's Honda Pilot Connecting Rod Bearing Safety Recall had an insufficient of covered vehicles. My vehicle has a fully complete oil change history documented by its CarFax report when I purc... Read more
Incident date: Feb 1, 2026
**Vehicle:** 2019 Honda Odyssey **Components Affected:** Forward Collision Avoidance, Lane Departure, Adaptive Cruise Control, Braking System, Exterior Lighting, Electrical System, Instrument Cluster **Complaint Summary:** Multiple safety systems on my 2019 Honda Odyssey have simultaneously failed, including LKAS, ACC, Collision Mitigation Braking System, Auto High-Beam Headlights, and other ... Read more
Incident date: Jan 29, 2026
The instrument panel, recently went dark on us while driving. We had seen previous recalls on this issue, but never received anything. Are we covered under this recall?
Incident date: Jan 29, 2026
THE AUTO START STOP HAS MALFUNCTIONED 3 TIMES IN THE LAST MONTH WHEN THIS HAPPENS THE WHOLE TRUCK GOES INTO STOP MODE THE 1ST 2 TIMES I WAS AT A STPOP SIGN SO IT JUST MADE THE PEOPLE BEHIND ME MAD THIS LAST TIME I WAS AT A STOP LIGHT WHERE THE SPEED LIMIT IS 55MPH THE LIGHT TURNED GREEEN AND THE TRUCK SHUP OFF TURNED ON THE EMERGENY BRAKE AND WOULD NOT MOVE. I PUSHED AS MANY BUTTONS AS I COULD THE... Read more
Incident date: Jan 29, 2026
I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking noises when I turn the wheel left and right. I went to KIA dealership, they inspected the steering column and said it's gonna cost me $1200. They said it's not covered under "recall" policy. I don't have the money to fix it and I drive Uber every day. This problem can cause accident or... Read more
Incident date: Jan 25, 2026
The car after a while drives sluggish & brakes very badly even after replacing the brake pads & the roater. I have replacement everything that could affect any of these issues.
Incident date: Jan 25, 2026
The car after a while drives sluggish & brakes very badly even after replacing the brake pads & the roater. I have replacement everything that could affect any of these issues.
Incident date: Jan 25, 2026
The car after a while drives sluggish & brakes very badly even after replacing the brake pads & the roater. I have replacement everything that could affect any of these issues.
Incident date: Feb 1, 2026
On Feb. 1, 2026 my 2022 Kia Sportage caught fire while parked and turned off. The vehicle had been stationary and was not running at the time the fire started. There were no warning lights, no prior overheating, and no collision or external cause. The fire appears to have originated from the engine/electrical area. This incident resulted in a total loss of the vehicle and posed a serious safety r... Read more
Incident date: Dec 10, 2025
Front camera is known to go out on these vans causing ACC, LKAS, Collision mitigation, road departure mitigation system, auto high beam, transmission problems and more.
Incident date: Jan 31, 2026
Coolant intrusion in engine per a diagnostic visit my local ford dealership on 1-30-26 , on my 2019 ford fusion apparently a known issue problem on the ford fusion
Incident date: Jan 31, 2026
Component or system that failed or malfunctioned: The fuel delivery system, specifically the fuel pump, which is subject to an active safety recall. The recall states that fuel pump failure can result in loss of fuel pressure and flow, leading to engine stall. The vehicle is available for inspection upon request. How safety was put at risk: A sudden engine stall while driving would result in an i... Read more
Incident date: Jan 5, 2025
This recall affects the brake hydraulic control unit ("HCU") on my RAM 2500. I already had this part replaced back in 2022, and it went bad again in the Summer of 2025. I'm trying to sell the truck, but the incessant error messages and bell ringing makes that impossible. Nobody is going to buy a truck in this condition. Ram has known about this for years, and the recall was issued 14 months ago. S... Read more