Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Feb 2, 2026
My jeep wrangler Abs module has failed and needs to be replaced. But Jeep decided not to make this part anymore and now me and a LOT of others can’t get a new abs Module. My jeep is way too dangerous to drive now. When accelerating from a stop the vehicle barely kicks in like the tires don’t know what direction to move. When I’m coming to a stop the breaks don’t work right due to the ABS ... Read more
Incident date: Jan 28, 2026
I am submitting this complaint regarding the failure of the Kia Connect telematics system and the cessation of critical navigation support for my vehicle. Despite opening a formal support case with Kia (Ticket #25923650), the following issues remain unresolved: Loss of Trip History (Since January 2026): The Trip History feature within the Kia Connect suite has been completely non-functional since... Read more
Incident date: Jan 12, 2026
The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more
Incident date: Oct 10, 2025
With temperature in mid 20sF, defrost system would not clear drivers side windshield. With freezing rain i had to stop and clear windshield multiple times. Inability of defrost system design to clear created a driving hazard. Service rep at dealer stated Honda design for defrost was not symmetrical ie drivers side was not focused the same as passenger side.
Incident date: Oct 10, 2025
The car caught fire while parked in my driveway I had just had the hybrid system serviced at the dealership
Fire
Incident date: Oct 10, 2025
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact h... Read more
Incident date: Mar 9, 2026
When I receive an alert for approaching emergency vehicle EVAS (Emergency Vehicle Alert System) powered by HAAS, the audio is completely muted on my radio and the only way to fix it is to manually reset the radio, which requires digging into the menu, taking eyes off the road, it's the opposite of safe. My audio will not work after receiving one of these alerts until the radio is reset.
Incident date: Mar 6, 2026
My Toyota hybrid AWD vehicle experienced corrosion of the rear traction motor cable, which Toyota has acknowledged in Service Campaign 25TD01. This corrosion affects the electrical connection to the rear drive motor and can result in loss of AWD propulsion capability. Loss of rear-wheel propulsion significantly reduces traction and stability, particularly in snow, ice, and wet conditions. Drivers ... Read more
Incident date: Feb 23, 2026
The vehicle has had the seat belt replaced twice in one year for it dinging and now Subaru dealer says the ODS sensor is bad and does not detect a passenger in the seat therefore the air bag system is not functioning properly. The dealership strongly recommend that I contact Subaru and they will most likely fix it being a Subaru and a huge safety issue. I have found a recall for this but they say ... Read more
Incident date: Mar 3, 2026
My vehicle has been in the shop since December due to the turbocharger needing to be replaced. Through this site I found the fuel injector recall which I had to fight ford to evaluate. My vehicle had 2 cracked fuel injectors. I have been fighting with ford that everything I read states that this can damage the turbocharger. I am not sure if this is theright organization to look for help but I need... Read more
Incident date: Feb 9, 2026
Excessively hard transmission gear changes int eh 2, 3, 4 gear range. Happens in cold weather. Happens when accelerating and when down shifting. Gear shift is so violent it rattles the vehicle. Vehicle still operational, but long lime viability is not good. Feels like changing gears in a standard transmission but without using the clutch.
Incident date: Mar 5, 2026
I brought my vehicle to the dealership on March 7, 2026, to address the outstanding safety recall. However, I was informed that the recall repair cannot be completed until I first pay $1,100 to replace the idler pulley. Unfortunately, an unexpected $1,100 expense is not currently in my budget. It is quite concerning to continue driving a vehicle with a known risk of losing propulsion, as the inc... Read more
Incident date: Mar 9, 2026
I am reporting a catastrophic internal engine failure in a 2019 Chevrolet Silverado 1500 at 87,600 miles. Prior to this event, there were NO warning lights or symptoms. While traveling alone during the holiday on a remote, one-lane road with no shoulder, the vehicle suddenly suffered a loss of power. Every warning light on the dashboard illuminated at once, followed by shaking, misfiring, and lou... Read more
TESLA
CYBERTRUCK
(2026) - ENGINE
Mar 10, 2026
Incident date: Mar 8, 2026
Vehicle has sweet smell of coolant/antifreeze in the cab regularly. Appears to be a heater core leak. This is a safety issue due to potential engine failure and inhaling toxic chemical odors in the cab.
Incident date: Feb 13, 2026
Collision Mitigation Braking System camera failure indictions appeared in the dashboard control center. I took the vehicle to the Honda dealership who stated there is not an active recall and that this was not a covered expense. Out of caution because I have read of the system failues causing brake lock-up related to over 40 vehicular crashes and almost twice that number of injuries, I decided ... Read more
Incident date: Feb 13, 2026
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 20 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The vehicle was restarted, and a short distance later, the failure persisted. The contact stated that there were several attempts to restart the vehicle. However, the failure persisted. The messag... Read more
Incident date: Feb 13, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered unexpectedly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with dual clutch failure. The contact wa... Read more
Incident date: Dec 11, 2025
I drove the car and 1min after it loses control and we checked it and found out the rear suspension lower control arm broke off from the subframe
Incident date: Mar 9, 2026
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked and started, there was a loud sound coming from the vehicle while reversing. The contact stated the sound started shortly after the vehicle was purchased. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was a... Read more
Incident date: Mar 9, 2026
driver's side front CV joint clicking when car accelerates from a stop while the wheel is turned, such as when pulling out of a driveway. Apparently this is a commonly known issue.
Incident date: Mar 7, 2026
My Tundra has been having lagged throttle after takeoff for a few months now going into 2026. My truck is slightly over 50k Miles and did well for the first 40k Miles. Last week it went limp and gave a loss of Power Warning and Check engine light came on. Then the very next day a parking brake assist warning came on. I brought it to the dealer and after 4 days they couldn't replicate the warning ... Read more
Incident date: Mar 7, 2026
Manufacturer Recall Number21S17 NHTSA Recall Number21V202 AN INADEQUATE AMOUNT OF REAR AXLE LUBRICANT. In February 2026 Ford Dealer stated that parts for this recall are on a nationwide backorder. The Ford Dealer was Ken Grody Ford Commercial Truck Center, located in Fullerton, CA. This recall was issued in 2021…How is it possible that parts are still not available?!?!?! This vehicle i... Read more
Incident date: Mar 7, 2026
Brake system has failed. “Brake Assist Service” has popped up on screen. Taken to two separate facilities who said this is a KNOWN problem with this vehicle make and model.
TESLA
CYBERTRUCK
(2024) - EXTERIOR LIGHTING
Mar 6, 2026
Incident date: Dec 26, 2025
Painting chipping on front top car... Seatbelt don't fasten all the time...Lights are dim.
Incident date: Oct 29, 2025
Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before). Refusing to acknowledge any connection to previous recall or associated damages. Cont... Read more
Incident date: Mar 3, 2026
Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more
Incident date: Mar 3, 2026
Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more
Incident date: Mar 3, 2026
Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more
Incident date: Mar 5, 2026
The contact owns a 2022 Ford F-250. The contact stated that while driving on several occasions at various speeds, the vehicle was driving sluggishly while accelerating, the RPM fell, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replace... Read more
Incident date: Mar 5, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving at various speeds, the vehicle unintendedly shut off. After restarting the vehicle, the battery warning light was temporarily illuminated, and the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer several times, but no cause for the failure was... Read more
Incident date: Mar 5, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving at various speeds, the vehicle unintendedly shut off. After restarting the vehicle, the battery warning light was temporarily illuminated, and the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer several times, but no cause for the failure was... Read more
Incident date: Mar 5, 2026
Loss power and system reset
Incident date: Mar 5, 2026
The contact owned a 2015 Kia Soul. While driving at 55 MPH, the contact heard a loud "pop" sound followed immediately by visible flames originating from under the hood. No warning lights or indicators were illuminated before the fire. The vehicle was occupied by 2 occupants; the occupants were able to safely exit. The contact noticed black smoke coming from underneath the hood. The fire started in... Read more
Fire
Incident date: Dec 12, 2025
Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.
Incident date: Dec 12, 2025
The contact owns a 2025 Honda Odyssey. The contact stated that while stopped at a traffic light, the vehicle unexpectedly shut off. An unknown flashing warning light was illuminated, and the vehicle was manually restarted. This failure occurred frequently. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage... Read more
Incident date: Dec 12, 2025
To whom it may concern: I am writing to express my concern regarding the recurring issues with the safety cameras on my 2026 Nissan Kicks, which were purchased on [XXX]. Despite multiple visits to the dealership for repairs and replacements, the problem persists. Initially, the cameras were not functioning properly on [XXX], and subsequent visits to the dealership on February 21st, February 28th, ... Read more
Incident date: Mar 3, 2026
On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start init... Read more
Crash
Incident date: Mar 3, 2026
Noticed a humming noise and took my vehicle in to Toyota lacrosse. They told me the transmission needs to be replaced at a cost of 10,000 dollars . No warning lights . No current safety issues .
Incident date: Mar 3, 2026
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, wher... Read more
Incident date: Nov 20, 2025
See attached document for complaint.
Incident date: Nov 20, 2025
The contact owns a 2015 Mercedes-Benz C300. While driving approximately 15 MPH, the brake pedal was depressed, and the body of the vehicle shifted to one side. The vehicle was drivable after the failure. There was no warning light illuminated. The vehicle was driven to the residence and parked. The contact stated that due to the failure, the vehicle was unsafe to drive. An independent mechanic was... Read more
Incident date: Nov 20, 2025
While driving the yellow EPS (electrical power steering) light came on. Steering felt more stiff than usual. After parking the vehicle and turning the engine off to make a stop and coming back to turn it on (approx. 5 minutes later) the light was now red. Power steering had completely failed and would not work at all.
TESLA
CYBERTRUCK
(2024) - POWER TRAIN
Mar 4, 2026
Incident date: Mar 4, 2026
I own a 2024 Subaru Impreza (base trim, FB24 engine). The engine has developed repeated oil leaks into the spark plug wells due to failed spark plug tube seals / valve cover sealing on the same engine. The first occurrence was around 24,000 miles. The dealer found engine oil in the spark plug tubes, diagnosed leaking spark plug tube seals (and/or valve cover gasket), and performed repairs under w... Read more
TESLA
CYBERTRUCK
(2024) - UNKNOWN OR OTHER
Mar 4, 2026
Incident date: Mar 4, 2026
Front windshield cracked on its own. Car was parked in driveway and there was nothing affecting the crack. It cracked on its own. This is brand new car Grand Highlander 2026 and owned for only 1 month. The front windshield shod not crack like that on its own out of nowhere. I read many other reviews from other owners facing the same issues. Most of them mentioning that this has happened because of... Read more
TESLA
CYBERTRUCK
(2024) - UNKNOWN OR OTHER
Mar 4, 2026
Incident date: Mar 4, 2026
There has been at least 4 times that the vehicle was not responsive to acceleration (stalled for a few seconds) then picked back up. Problem has been intermittent. There is no dash indication of an issue. Because concern is intermittent I haven’t taken vehicle in. There is NO CHECK ENGINE light on. My wife experienced it once, I’ve experienced it 3 times. Once going up steep hill, once on a st... Read more
Incident date: Mar 4, 2026
Copied this from a forum and it's the same thing for me. I'm editing to fit my unique situation. This is an $800 repair at my dealer for a $40 part! 5 day backorder so I'm without a vehicle. The upper radiator hose on some huge percentage of these trucks fail (mine has failed at 37500 miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has... Read more
Incident date: Mar 4, 2026
I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen Golf GTI Autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior ... Read more
Incident date: Mar 4, 2026
I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen Golf GTI Autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior ... Read more
Incident date: Mar 4, 2026
Vehicle was on a slight incline. Shifted into park. Vehicle was running and I went and got into the passenger side, waiting for my daughter to come out of work and drive home. Vehicle evidently came out of the park gear and rolled approximately 100' backwards into another vehicle parked behind me on the same incline.
Crash
Incident date: Mar 4, 2026
The contact owns a 2018 Dodge Durango. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, a week later, while the vehicle was idling, it was vibrating abnormally. The vehicle was taken to the same mechanic who diagnosed the ... Read more