Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Feb 5, 2026
am filing a complaint regarding my 2024 Volkswagen due to ongoing safety concerns and the dealership’s refusal to properly address them under warranty. Since early ownership, I have experienced abnormal brake behavior (including a “spongy” or inconsistent pedal feel) and suspension-related issues. At under 16,000 miles, the vehicle has already shown irregular tire wear (feathering), which i... Read more
Incident date: Feb 5, 2026
I was going on the highway at around 65-70 mph and the road was clear. The Honda Automatic Emergency Braking (AEB/Collision Mitigation Braking System) activated and I couldn’t do anything, the brake was sudden and my speed decreased to almost 30mph. There were no cars behind me or it would have definitely been a fatal rear-end crash. The road was clear, there were no cars/object ahead of me on t... Read more
Incident date: Apr 9, 2026
On February 5, 2026, at 12:21 PM PST, my 2026 Tesla Model 3 (Hardware 4) collided with a 5-inch wooden pillar while using the Autopark feature. The system failed to provide any audio chimes or visual warnings prior to the impact. I officially requested the driving logs from Tesla to investigate the cause of this failure, but Tesla refused to provide any logs or data. Furthermore, Tesla Service Ce... Read more
Crash
Incident date: Apr 9, 2026
On February 5, 2026, at 12:21 PM PST, my 2026 Tesla Model 3 (Hardware 4) collided with a 5-inch wooden pillar while using the Autopark feature. The system failed to provide any audio chimes or visual warnings prior to the impact. I officially requested the driving logs from Tesla to investigate the cause of this failure, but Tesla refused to provide any logs or data. Furthermore, Tesla Service Ce... Read more
Crash
Incident date: Apr 9, 2026
The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.
Incident date: Apr 9, 2026
The vehicle experienced a significant failure of the Body Control Module (BCM). This resulted in multiple electrical malfunctions, including don't detected the Key, Despite the low mileage (12,000 miles), the electronic systems have proven unreliable, and the vehicle is currently undergoing warranty repairs at the dealership. "The sudden failure of electrical components could lead to a crash or ... Read more
Crash
Incident date: Apr 9, 2026
The vehicle experienced a significant failure of the Body Control Module (BCM). This resulted in multiple electrical malfunctions, including don't detected the Key, Despite the low mileage (12,000 miles), the electronic systems have proven unreliable, and the vehicle is currently undergoing warranty repairs at the dealership. "The sudden failure of electrical components could lead to a crash or ... Read more
Crash
Incident date: Apr 9, 2026
The vehicle experienced a significant failure of the Body Control Module (BCM). This resulted in multiple electrical malfunctions, including don't detected the Key, Despite the low mileage (12,000 miles), the electronic systems have proven unreliable, and the vehicle is currently undergoing warranty repairs at the dealership. "The sudden failure of electrical components could lead to a crash or ... Read more
Crash
Incident date: Mar 31, 2026
The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventi... Read more
Incident date: Mar 31, 2026
The contact owns a 2023 Kia K5. The contact stated that while driving at an undisclosed speed, there was a fuel odor inside the vehicle. Occasionally, the low fuel warning light was illuminated. While attempting to refuel the vehicle, gasoline was not entering the fuel tank as intended. The fuel odor inside the vehicle grew stronger. The failure was persistent. The vehicle was taken to the dealer,... Read more
2 injured
Incident date: Jan 26, 2026
On December 10, 2025, at approximately 7:30 PM, I experienced a complete and sudden power loss while driving home. Without any warning, my vehicle shut down entirely in the middle of the road. I was unable to move the vehicle to safety, shift it into park or neutral, or regain any control of the vehicle. This left me stranded in an extremely dangerous situation, exposed to oncoming traffic and at ... Read more
Incident date: Apr 9, 2026
There was sudden power reduced and turn to the limp mode(Turtle symbol popped up). After pull over my vehicle to highway shoulder, the vehicle became total power loss. Unable to drive anywhere. It was a dangerous situation for my family. We waited tow car and took my vehicle to Hyundai dealership which located close to my house. They diagnosed my car and after a day. They told me it needs to be r... Read more
Incident date: Apr 9, 2026
There was sudden power reduced and turn to the limp mode(Turtle symbol popped up). After pull over my vehicle to highway shoulder, the vehicle became total power loss. Unable to drive anywhere. It was a dangerous situation for my family. We waited tow car and took my vehicle to Hyundai dealership which located close to my house. They diagnosed my car and after a day. They told me it needs to be r... Read more
Incident date: Dec 9, 2025
The contact owns a 2020 Toyota Rav4. The contact stated while driving 40 MPH, the message "Air Bag Fault" was displayed. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The approximate fa... Read more
Incident date: Jan 8, 2026
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the accelerator pedal detached. The vehicle was coasted into a nearby apartment complex and the vehicle lost automotive power. The contact activated the hazard lights and was towed by AAA to an independent mechanic. The mechanic discovered that the accelerator pe... Read more
Incident date: Mar 14, 2026
Transmission completely gave up. Took it to be looked at and the people who service my car regularly were incredibly confused. No service light. No warnings. Nothing other than a rattling sound when I accelerated was the indicator. I searched online and this model has recalls outside the U.S. for the SAME reason but recalls are not available here in the U.S. so many customers are suffering because... Read more
Incident date: Mar 27, 2026
Airbags deployed 15+ seconds after impact. Passenger airbag deployed from the top of the dash and hit the windshield causing the windshield to shatter.
Crash
Incident date: Mar 27, 2026
I own a 2024 Honda HR-V. During the second winter of ownership, the windshield cracked under normal conditions without any known impact, collision, or external force. The vehicle was taken to an authorized Honda dealership for inspection. The dealership did not document any cause of the crack and did not identify any impact damage. Instead, they only provided an estimate for replacement. Despite... Read more
Incident date: Apr 8, 2026
Original letter to Hyundai below. The car is currently at a dealer again for repair of the same issue. Fuel pump replaced in Nov 2025 but issue has returned in March 2026. Videos of the issue recently occurring are available. Good morning, We had our 2024 Santa Fe Hybrid lose power while merging onto the freeway in November 2025. I was pressing the accelerator and it did not do anything, just k... Read more
Incident date: Apr 8, 2026
Experienced loss of all wheel drive with no notification, warning lights, etc. Vehicle is only in front wheel drive. Issue caused the vehicle to perform very poorly in inclement weather and myself, wife and children became stuck in the snow. The problem has been confirmed with Acura dealership. Currently it is in the shop awaiting further info.
Incident date: Apr 6, 2026
While driving on the interstate at 70 miles an hour on cruise, I turned off cruise control in order to take control of my vehicle in order to change lanes and my car immediately took back the control and accelerated and then abruptly hit brakes at 70 miles an hour throwing me forward hitting my head which caused unconsciousness and when I came to, My air bags had deployed and my car was total loss... Read more
Incident date: Apr 6, 2026
While driving on the interstate at 70 miles an hour on cruise, I turned off cruise control in order to take control of my vehicle in order to change lanes and my car immediately took back the control and accelerated and then abruptly hit brakes at 70 miles an hour throwing me forward hitting my head which caused unconsciousness and when I came to, My air bags had deployed and my car was total loss... Read more
Incident date: Apr 6, 2026
While driving on the interstate at 70 miles an hour on cruise, I turned off cruise control in order to take control of my vehicle in order to change lanes and my car immediately took back the control and accelerated and then abruptly hit brakes at 70 miles an hour throwing me forward hitting my head which caused unconsciousness and when I came to, My air bags had deployed and my car was total loss... Read more
Incident date: Feb 21, 2026
Where is Ford at on the recall from like July 2025? NHTSA 25V455, safety recall notice 25S75. How long do they have to get a resolution? Seems like they have had plenty of time to resolve this issue. It seems more important than this last recall for a computer update. I can choose not to haul a trailer. I cannot choose for a stall due to loss of fuel pressure and flow from fuel pump failure. I am ... Read more
Incident date: Feb 21, 2026
Where is Ford at on the recall from like July 2025? NHTSA 25V455, safety recall notice 25S75. How long do they have to get a resolution? Seems like they have had plenty of time to resolve this issue. It seems more important than this last recall for a computer update. I can choose not to haul a trailer. I cannot choose for a stall due to loss of fuel pressure and flow from fuel pump failure. I am ... Read more
Incident date: Apr 6, 2026
Approximately one month ago I had a high pressure fuel pump installed in my 2018 Hyundai Tucson. While driving on the highway, about ten minutes from home, my car suddenly burst into flames. There were no warning lights in the cockpit. There was no smoke in the cabin. Another motorist flagged me down. I got out of the vehicle just in time for it to become fully engulfed in flame. It burned down on... Read more
Fire
Incident date: Apr 6, 2026
Approximately one month ago I had a high pressure fuel pump installed in my 2018 Hyundai Tucson. While driving on the highway, about ten minutes from home, my car suddenly burst into flames. There were no warning lights in the cockpit. There was no smoke in the cabin. Another motorist flagged me down. I got out of the vehicle just in time for it to become fully engulfed in flame. It burned down on... Read more
Fire
Incident date: Mar 18, 2026
Driving 79 mph total engine seizure. Check engine light came on and seconds later a low oil pressure light and turn off engine. Engine died and went into neutral and had to coast to side of highway in middle of nowhere at 11pm at night.
Incident date: Mar 18, 2026
I heard a noise thought it was my brakes, my mechanic said it was a transmission. Now it stalls when take off and at lower speeds very loud
Incident date: Apr 6, 2026
I heard a noise thought it was my brakes, my mechanic said it was a transmission. Now it stalls when take off and at lower speeds very loud
Incident date: Apr 6, 2026
Coolant leaking into cylinders. Repair shops said it was a known Ford issue with the 1.5 ecoboost engine. Causes the coolant to leak out and the engine to overheat and the overflow tank to leak.
Incident date: Mar 1, 2026
Coolant Leaking into Cylinders: 1.5L EcoBoost engines are known for head gasket failures that allow coolant to enter the engine cylinders, which can cause white smoke from the exhaust, "low coolant" warnings, and cylinder misfires. Engine Overheating: A lack of coolant, often with no visible external leaks, causes the car to overheat suddenly, sometimes leading to engine failure.
Incident date: Mar 7, 2026
Our 2018 Honda Odyssey repeatedly and without warning completely loses acceleration power, creating extremely dangerous driving conditions. This occurs in two distinct situations:(1)while driving at highway speeds when attempting to change lanes or accelerate, and(2)when stopped at a stop sign or intersection and pressing the gas to merge into or turn into traffic. In both situations, pressing the... Read more
Incident date: Mar 7, 2026
As I entered onto i4 reaching the speed of 60 miles an hour my vehicle began to make a high pitched whining noise that got louder as I pressed on the gas pedal, noise dissipated when I let off the gas pedal. Vehicle began to slow down on its own , even when applying pressure to the gas pedal, I had no choice but to pull over on i4, error message displayed “RED CAUTION EMBLEM” error message “... Read more
Incident date: Jan 6, 2026
Front side windows (driver and passenger side) have a quality issue that creates a distorted, wave-like view when looking out the window. This results difficulty viewing objects seen in the side mirrors. Also, when viewing anything out the side windows (ie. cross traffic) the view is distorted. Further, this makes the driver and passenger nauseated. The issue is constant and does not depend of env... Read more
Incident date: Apr 2, 2026
Vehicle experienced catastrophic timing system failure causing engine to jump time and stall at idle, creating a safety hazard due to risk of sudden loss of power. This is a repeat issue originally documented under warranty (2020) and again during recall/service program 21N03 (2021), where repair was declined as “not severe enough.” Recall 24E13 (software update intended to prevent timing ch... Read more
TESLA
CYBERTRUCK
(2024) - ENGINE
Apr 6, 2026
Incident date: Apr 6, 2026
Catastrophic fire started in fast food restaurant drive through, but able to drive to the parking lot before it became engulfed in flames.
Fire
TESLA
CYBERTRUCK
(2024) - ENGINE
Apr 6, 2026
Incident date: Apr 6, 2026
Due to General Motors AFM lifter defect and oil consumption issues that have been proven faulty, #4 AFM gave out on us in February of 2026 costing us approximately $5,000 in Engine repairs on our 2013 Chevrolet Silverado plus several tow bills and the inconvenience of not having a vehicle for weeks. GM Recently lost a class action lawsuit for this issue that they have failed to fix but the lawsuit... Read more
Incident date: Oct 16, 2025
Dead pedal incidents. At least 4 times in the 6months of ownership, I've experienced where when you press on the gas to go, there is no acceleration for approx 2 seconds. Its almost caused an accident 2x of the 4x times its happened. I feel it may be related to the transmission. Prior to this truck I had a 22' Lexus LS500 Fsport which I think also has the 10 speed trans and twice experienced ... Read more
Incident date: Oct 16, 2025
Dead pedal incidents. At least 4 times in the 6months of ownership, I've experienced where when you press on the gas to go, there is no acceleration for approx 2 seconds. Its almost caused an accident 2x of the 4x times its happened. I feel it may be related to the transmission. Prior to this truck I had a 22' Lexus LS500 Fsport which I think also has the 10 speed trans and twice experienced ... Read more
Incident date: Apr 2, 2026
I had a service airbag, service parking brake and the seatbelt light starts flashing. It happens every time I drive the vehicle and I had it looked at by a mechanic and they see no issue with the sensors. They told me to check for any recalls and I don’t see any here.
Incident date: Jan 30, 2026
I have a 2018 RAM 1500 Tradesman 2WD truck that the the ABS warning ligh as well as check engine, brakes warning light keeps staying on. I am very concerned about this as it may cause me to NOT be able to brake in time to. Also the cruise control does not work. I've taken it to several different mechanics as well as Autozone and I'm told the error code is C2200-49 which is the Anti-lock Brake Mod... Read more
Incident date: Oct 1, 2025
I own a 2020 Honda Accord EX-L with a 1.5T turbo engine. The problem happened on January 20, 2026, when my car had 66,988 miles. While my husband was driving it, the engine warning light came on, and the car suddenly lost power in the middle of the road. Fortunately, there was no car behind me at the time. Otherwise, he could have been in a serious accident. He was able to pull into a nearby parki... Read more
Incident date: Apr 2, 2026
The contact owns a 2019 Ford Expedition. The contact stated that after parking the vehicle and with the engine idling, the front passenger side seat belt pretensioner erroneously deployed, causing the passenger to be forcefully retracted into the seat. During the incident, an explosion had occurred, and smoke filled the cabin of the vehicle. The contact sustained an injured neck during the seat be... Read more
1 injured
Incident date: Apr 2, 2026
The contact owns a 2025 Ford Bronco. The contact was made aware by the Turo App that the VIN was associated with NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the ... Read more
Incident date: Apr 2, 2026
While braking, when the vehicle switches from regenerative braking to conventional, the vehical lurches or momentarily speeds up before stopping. All while brake petal is depressed.
Incident date: Apr 23, 2025
About 15 minutes after starting car and about 5 miles, I was making a right turn from a stop sign. Made almost a complete turn and the car stopped moving. Engine revved from depressing accelerator and car did not move (except for backwards due to being on an incline). Applied the brakes. Looked to make sure I was in gear and I was. Display said D for drive and gear selector was in D. For abou... Read more
Incident date: Mar 18, 2026
While driving the dash and radio randomly turn off. Sometimes staying black for minutes others until you stop the car and walk away for several minutes. Leaving you without a way to tell how fast you are going, or any other safety information, fuel level or more.
Incident date: Mar 18, 2026
Code P0087 on a Kia Telluride indicates that the fuel rail pressure is too low. This means the engine is not receiving enough fuel, often resulting in poor acceleration, stalling, rough idle, and decreased power. It is frequently caused by a faulty high-pressure fuel pump... This is the code is threw when it stalled in busy traffic on a hill. The CEL came on at this point. Then continued to stall... Read more