Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Mar 13, 2026
The driver’s side window rattles in its tracks when open 2-3”, and when all the way down. Any rough roads will induce the rattle. Toyota master technician has confirmed the rattle in my vehicle and a new 4Runner, which displays the same problem. It appears to be a defective design.
Incident date: Mar 13, 2026
I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing described in the recall.
Incident date: Jul 10, 2026
The contact owns a 2024 Jeep Gladiator. Upon research, the contact discovered that the VIN was included in NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact had not yet received the notification of the recall but was concerned about the fire risk associated with the recall. The contact stated that the manufacturer had exceeded... Read more
Incident date: Jul 10, 2026
Lead frame. It is currently scheduled to be replaced for ~$915. XXX- Vehicle suddenly downshifted hard into first gear, all gages dropped to 0 values and then remained in limp mode until powering it off and then back on. The wrench was lit up on the dash initially but went away with no code stored after restarting. XXX- Vehicle experienced sudden, hard downshift again, this time to third gear.... Read more
Incident date: Jun 2, 2026
While driving my 2015 Infiniti Q50s, the transmission suddenly suffered a catastrophic electronic failure, causing the vehicle to immediately drop into "limp mode." This resulted in a sudden and dangerous loss of acceleration while operating in traffic. A diagnostic scan revealed trouble codes P0500 and P0720 (Output Speed Sensor circuit). However, following Infiniti's official Technical Service ... Read more
Incident date: Jun 2, 2026
The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no injuries reported. The local dealer was contacted and referred the contact to th... Read more
Incident date: Jul 11, 2026
We were pulling into a parking space and were almost completely stopped. Suddenly the gas engine revved and we jumped the curb and crashed through the glass front of the restaurant we had ordered food from. as it lurched forward my wife was pressing on the brake yelling it won't stop! The engined revved without any pedal usage. The automatic braking system did not function. Called the dealer and o... Read more
Crash
Incident date: Jul 11, 2026
We were pulling into a parking space and were almost completely stopped. Suddenly the gas engine revved and we jumped the curb and crashed through the glass front of the restaurant we had ordered food from. as it lurched forward my wife was pressing on the brake yelling it won't stop! The engined revved without any pedal usage. The automatic braking system did not function. Called the dealer and o... Read more
Crash
Incident date: Jul 11, 2026
I was driving my Escape, and the vehicle quit acceleratoring. I had to have vehicle towed to a shop. I was informed that I need a new engine. The Escape only has 78,000 miles on it. I am being quoted $8,000.00. This was an unsafe situation for both myself, and my 20 year old autistic so who was with me.
Incident date: May 1, 2026
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The failure had occurred with two minor children seated in the rear of the vehicle. The contact stated that the turtle icon was displayed, and the adaptive cruise control was deactivated. The vehicle wa... Read more
Incident date: Jul 13, 2026
Driving on highway, approximately 65mph when all of a sudden the "door ajar" symbol on instrument panel lit / sound dinged, and the passenger who had their elbow on the door screamed. The passenger side door unlocked and "opened" as in it unlatched. It did not open all the way for her to fall out, but it was no longer fully closed. This is a 2022 vehicle. This happened for the first time in 2026 ... Read more
Incident date: Jul 12, 2026
To Whom It May Concern, I am requesting a no-cost replacement of the factory Uconnect 8.4 radio in my truck (VIN: [XXX]) due to daily safety-related failures that significantly affect the safe operation of my vehicle. Every day, the radio experiences a startup delay where the screen remains black and many center stack functions are unavailable. This delay often lasts 5–10 minutes before the sy... Read more
Incident date: Jul 12, 2026
Lots of crackling noises via the audio system. Display reboots itself many times before it finally went BLANK. Radio / DVD DEAD. Blind Spot warnings DEAD. Back up camera DEAD. Navigation DEAD. Eventually the battery goes DEAD and the car will not start. Got Stranded a few times. Changed the battery. But hopeless and reliability is DEAD. Definitely disappointed with HONDA.
Incident date: Jul 13, 2026
Description of Safety Problem:This complaint is a formal report of an open safety recall remedy failure under NHTSA Campaign 21V800 (Volvo Recall R10136). On 7/8/2026, an authorized manufacturer dealership (Volvo Cars Palo Alto) replaced the driver's airbag module on my 2007 Volvo XC70. Prior to this mandatory safety service, the vehicle's Supplemental Restraint System (SRS) network functioned fla... Read more
TESLA
CYBERTRUCK
(2025) - VEHICLE SPEED CONTROL
Jul 14, 2026
Incident date: Feb 15, 2026
While driving from [XXX] to [XXX], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [XXX], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or acc... Read more
TESLA
CYBERTRUCK
(2025) - POWER TRAIN
Jul 14, 2026
Incident date: Feb 15, 2026
While driving from [XXX] to [XXX], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [XXX], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or acc... Read more
TESLA
CYBERTRUCK
(2025) - ELECTRICAL SYSTEM
Jul 14, 2026
Incident date: Feb 15, 2026
While driving from [XXX] to [XXX], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [XXX], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or acc... Read more
Incident date: Jun 2, 2026
Ignition switch getting very hot
Incident date: Jun 2, 2026
Infotainment unit did not boot up. Had a communications error. No rear back up camera view when put car in to reverse.
Incident date: Jun 16, 2026
The backup camera rarely works anymore. It will show a variety of the following: - A blue screen - A black screen - A still image - It works correctly (Rarely happens). The still image is a great cause of concern for safety. It still shows the guiding lines as I am moving the steering wheel, so it almost looks like I am moving in real-time. If the still image is showing nothing behind my vehicle... Read more
Incident date: Jul 1, 2026
I noticed the Powertrain slipping after 583 miles. Took to ford which ford recalibrated the software. Powertrain continued to slip during shift change. Noticed ford dealership in norco. Another recalibration. This continued until my transmission flush at 60,000. Took my ford escape at 95,000 for the same thing, then I was told I needed and new transmission, which would cost $4600. All of this back... Read more
Incident date: Jul 12, 2026
The contact owns a 2023 Audi A4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. No warning lights were illuminated. The brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle crossed a busy street and drove down an incline. The vehicle jumped a curb and came to a stop at a nearby hotel parking lot. There was no i... Read more
Incident date: Jul 11, 2026
The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while shifted into reverse(R), the rear-view camera failed to display a clear image on the center display. The local dealer was contacted. The contact ... Read more
Incident date: Jul 9, 2026
While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly ... Read more
Incident date: Jul 1, 2026
The contact owned a 2024 Nissan Rogue. The contact stated that while driving 65 MPH, the vehicle accelerated inadvertently, and the speedometer increased to 112 MPH. The contact depressed the brake pedal, but the vehicle failed to respond. The contact swerved to avoid other vehicles, and the vehicle veered off the road, struck a tree, and rolled over approximately 10 times. The air bags deployed a... Read more
Crash
Fire
1 injured
Incident date: Jul 1, 2026
The contact owned a 2024 Nissan Rogue. The contact stated that while driving 65 MPH, the vehicle accelerated inadvertently, and the speedometer increased to 112 MPH. The contact depressed the brake pedal, but the vehicle failed to respond. The contact swerved to avoid other vehicles, and the vehicle veered off the road, struck a tree, and rolled over approximately 10 times. The air bags deployed a... Read more
Crash
Fire
1 injured
Incident date: Jul 1, 2026
My 2021 Toyota Highlander Platinum is experiencing a transmission issue consistent with a known problem affecting the UA80 eight-speed transmission used in 2020–2024 Highlander models. The vehicle is currently at Greentree Toyota in [XXX] for diagnosis. This failure is occurring at 63,913 miles, only about 3,900 miles past the vehicle's 60,000-mile powertrain warranty. I have opened a case with ... Read more
Incident date: May 30, 2026
The contact owns a 2026 Jeep Grand Cherokee. The contact stated that the check engine warning light illuminated and started blinking quickly before remaining continuously illuminated. The vehicle was jerking, and while it was in park, it vibrated excessively. The vehicle was taken to the local dealer; however, the cause of the failure could not be determined. STAR engineers later determined that t... Read more
Incident date: Jul 10, 2026
The transmission gear make noise when the gear shift and the engine have loud noise tick tick inside the engine . I’m feel not safe to drive and feel very stressful of my car .i can’t sleep due to car not safe drive
Incident date: Jul 10, 2026
I purchased a set of 4 LT275 /65 R18 BF Goodrich K02 tires on 8/19/2022 from Discount Tire. I notice some cracking along the front passenger side wall. I took it to Discount Tire and the verified that all four tires were doing the same thing. My family was driving at high speeds multiple places the days before finding this out. It should be able to be confirmed. It was inspected by the store.... Read more
Incident date: Jul 8, 2026
Car was fast charged on July 9th. 2026. After fast charging from 13% to 80%, and driving for a few miles, the overheating warning came on and car was forced to stop on the side of a busy highway until the engine cooled off. While there is an active recall for a similar problem (24V700), my car is not included and we were not notified.
Incident date: Jun 11, 2026
The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.
Incident date: Jun 11, 2026
The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.
Incident date: Jul 11, 2026
when i am driving and going left through a roundabout a few minutes from my house my engine just shuts off, no warning lights on the dash. this has now happened twice this year (2026) most recent was Tuesday 7/7/26, i have 38,089 miles on it. there were cars behind me both times luckly both times i was able to stop as the light was red just after the roundabout put it in park and it started righ... Read more
Incident date: Jul 6, 2026
Oil leaking from upper and lower oil pan. Oil seeping from head gasket and CVT chain pump cover. RTV sealant failure. $4800 to repair. Subaru needs to solve these oil leak issues. Leaking oil is bad for the environment and engine failure could cause accidents and injury.
Incident date: Jul 6, 2026
Coolant intrusion in cylinder #4. Documented in Ford Customer Satisfaction Program 21N12. Requires engine replacement. Vehicle has 40k miles.
TESLA
CYBERTRUCK
(2024) - FUEL/PROPULSION SYSTEM
Jul 11, 2026
Incident date: Jun 4, 2026
A loss of power while driving on the freeway created a dangerous situation and nearly caused an accident. The issue was diagnosed by the Honda dealer as a misfire of the 3rd cylinder due to a head gasket failure and a fuel injector issue. No other symptoms were detected as this appeared suddenly at the worst possible time.
Incident date: Jul 7, 2026
I left work and my car pulled back I looked at my dash I just saw all the lights on indicators telling me I may stop or not I was so scared I live 45 mins from my job and this isn’t the first incident after the second day I bought this brand new car my low oil light came on and the dip stick was dry on a brand new car the following day and from that point on my car is like a magnet and pulls to ... Read more
Incident date: Jul 7, 2026
Factory installed Corning Gorilla Glass became marred and scratched from windshield wiper during rain fall. Glass also developed a crack in the right lower corner of the glass from unknown source (not a stone or road hazard). I requested the repair be covered under the original factory warranty and the repair was rejected. Per the dealership the glass is covered for 24/24 if NOT factory installed.... Read more
Incident date: Jul 9, 2026
The vehicle experienced a catastrophic fuel system failure involving the high-pressure fuel pump and related fuel system components. While driving, the engine began stalling and lost power, making the vehicle unsafe to operate. The failed components were replaced during repairs; however, the repair records, photographs, and additional documentation are available for inspection upon request. The f... Read more
Incident date: Jul 9, 2026
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was driven to the shoulder of the road before being driven to the residence. The contact’s neighbor checked the oil level and informed the cont... Read more
Incident date: Jul 9, 2026
The abs module failed. It is designed to fail as the wires are super thin. Repair quote was $4,000. The part, I’m sure, is then sent out and fixed cheaply then resold for a premium.
Incident date: Jul 10, 2026
I am reporting a safety concern involving the rear shock absorbers on my 2019 Honda Odyssey Elite. At 60,852 miles, the rear shocks failed and caused a significant vehicle handling problem. While driving on the highway at speeds of 65–70 mph, the vehicle would experience sudden steering jerks when hitting bumps in the road. The steering wheel would twitch unexpectedly, and the vehicle would mom... Read more
Incident date: Jul 6, 2026
Steering wheel does not return to center on turns when driving at low speeds.
Incident date: Jul 6, 2026
• Day of delivery. Had trouble connecting iPhone to vehicle. Once connected, Google Maps was not functioning properly. Dealership unsuccessfully tried to trouble shoot over the phone and brought car back same day for investigation. They claim they could not find anything wrong and brought car back to me. • Infotainment system randomly reboots mid-drive. Screen goes blank/black for about 10 sec... Read more
Incident date: Jul 6, 2026
Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for t... Read more
Incident date: Jun 30, 2026
The vehicle has a severe, life-threatening safety defect where it randomly drops into neutral while driving at speed, physically locks the shifter, and actively engages the electronic braking system on its own, stranding me in active traffic. I brought the vehicle to a certified Jeep dealership to resolve this exact symptom. They misdiagnosed the vehicle and charged me nearly $3,000 to replace the... Read more
Incident date: Jun 30, 2026
The contact owns a 2008 Chevrolet Corvette. The contact stated that a strong fuel vapor odor was noticed inside and outside the garage where the vehicle was stored. Based on research, the contact suspected a fuel pump failure. The vehicle was taken to a dealer, where it was diagnosed with a damaged fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The failure m... Read more
Incident date: Jul 1, 2026
The PCV valve does not last past 60k miles. Multiple forums and customers stating this. When the failure shows up as a check engine light symptom it has already caused a major oil leak in the crank shaft that leaks with the car off at about 500ml and is significantly worse while driving- Up to a quart of oil loss from driving 10miles. VW has had issues with the PCv valve design from 2012. I bought... Read more
Incident date: Jul 9, 2026
Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.