Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Jun 8, 2026
When accelerating Rpm needle jumps rapidly up and down. I’m noticing that I am not able to pick up speed in the car continues to jerk.
Incident date: Jul 24, 2026
head gasket well known issue with no campaign or warranty coverage Volkswagen issued an official TSB 15-23-01 (Head Gasket Leakage) acknowledging that the original factory head gasket design on early Taos models allows coolant to leak. The production line was eventually updated with a redesigned gasket. They denied coverage or even partial reduction in labor.
Incident date: Jul 23, 2026
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated on the instrument panel, and the transmission was shifting very roughly. The vehicle was taken to a dealer, where the battery was replaced several times out of pocket; however, the failure persisted. The vehicle was not repaired. The manufacturer was... Read more
Incident date: Jul 20, 2026
The contact owns a 2023 Kia Forte. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal knocking sounds. No warning light was illuminated. The vehicle later lost motive power while driving with the check engine warning light illuminated. The vehicle was towed to the dealer, and it was determined that the engine needed to be replaced; however, the vehicle was not... Read more
Incident date: Jul 23, 2026
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the temperature gauge rose significantly, indicating that the engine was overheating. The coolant temperature warning light remained illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there were metal shavings inside the engine cylinders, and that the... Read more
Incident date: Oct 11, 2025
24 July, approx 930 AM vehicle was stopped and left running in park. Vehicle keys (Fob) was left in vehicle and driver exited vehicle for approx 3-5 minutes. Upon return, the vehicle was locked, something that should not occur when the key (Fob) is left in the vehicle. Remote access via the Infiniti app to unlock was unsuccessful. 2nd vehichle key (Fob) was retrieved and the vehicle successf... Read more
Incident date: Apr 23, 2026
I bought this car used and I've only had it two months and the head gasket has blown. I didn't know the 10th generation had bad gaskets and turbos i found that out after I purchased the car. Literally everyone i know now that had one the gasket or turbo went out. Not only that it was a recall on my fuel pump no one told me about until I added it to my insurance and they told me. Yes Honda dealersh... Read more
Incident date: Apr 23, 2026
Passenger side Daytime Running Light went out. The vehicle had under 60k miles. Seems like a common problem. For now will not replace because of high price tag and not necessary for safety inspection. The problem is that negates the safety feature on the car.
Incident date: Apr 23, 2026
Vehicle trunk fails to respond and doesn’t open. Inside button and trunk button do not work all of the time. Safety issue when having animals crated in back.
Incident date: Jul 23, 2026
AC stopped, engine began to struggle, engine light came on and engine over heated. Pulled off highway to be towed. Dealer found metal in oil and suggested possible manufacturer defect issue.
Incident date: Jul 22, 2026
The contact owns a 2022 Ram 3500. The contact stated that while parking the vehicle, the contact unhooked the camper that was being towed and shifted the vehicle to drive(D) but the vehicle failed to move forward or backwards while in reverse(R). The contact associated the failure with NHTSA Action Number: PE24009 (Power Train). The vehicle was towed to the dealer and was diagnosed with transmissi... Read more
Incident date: Jul 22, 2026
When I stopped at a stoplight at a busy intersection during rush hour traffic my auto shut off engaged like it was supposed to. When I released my foot off the brake for the car to restart so I could drive the car's dash started flashing and displaying instructions to engage the brake and put the car into drive, except I was in drive. It would not restart and no matter how many times I pressed the... Read more
Incident date: Jul 22, 2026
The contact owns a 2026 Forest River Coachmen Adrenaline. The contact stated that while using the generator to activate the A/C system, the carbon monoxide detector alarm alerted the contact's brother of possible carbon monoxide in the RV. The contact's brother attempted to wake the contact, but he was disoriented and did not wake up immediately. The contact and his brother safely exited the RV, b... Read more
Incident date: Jul 8, 2026
The contact owns a 2022 GMC Sierra 3500 equipped with Goodyear Tires, Tire Line: Wrangler Trailrunner AT, Tire Size: LT275/65/R20, DOT: (N/A). The contact stated that while hauling a camper and driving approximately 45 MPH and making a left turn, the driver's side rear tire had a blowout and the tread detached from the tire. During the failure, the camper swayed to the left. The contact was able t... Read more
Incident date: Jul 8, 2026
When driving, the vehicle’s computer detects an issue with the vehicle’s transmission and throws a “Reduced acceleration. Drive with care” which causes a strong jerk like if the wheel locked up momentarily. The check engine also turns on and the vehicle stays stuck in 5th gear at all times. Code P0747 is thrown as well.
Incident date: Jul 8, 2026
The contact owns a 2022 Honda CR-V. The contact stated that while driving at a very slow speed in heavy traffic, the vehicle suddenly experienced "Phantom Braking" causing the vehicle to abruptly stop in the middle of the road, causing a second vehicle to almost crash into the rear end of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet c... Read more
Incident date: Jul 19, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the message " Trailer Brake Module Failure" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the ... Read more
Incident date: Jul 19, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the message " Trailer Brake Module Failure" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the ... Read more
Incident date: Jul 19, 2026
See attached document for complaint.
Incident date: Jul 22, 2026
The digital instrument cluster will at random times go dark while driving. Took car to the dealership and they say there is no recall or service bulletin. This has happened so many times and i lose speedometer, fuel level and all other critical information all while driving. This is a safety issue and should be something done to resolve this as its dangerous.
Incident date: Jul 22, 2026
Bought car late march 2026 from Toyota dealership . Collision Mitigation Braking System randomly engages. Forcefully slamming on brakes ( approx 1-2 seconds and then releasing) when NOTHING is in the road or around. No rhyme or reason , no consistency as to when it happens. Since Purchasing it has happed 9-10 times. **7/15/26 - visit Toyota for routine service, expresses my concerns.... Read more
Incident date: Jul 22, 2026
The contact owns a 2020 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V685000 (Equipment), 26V117000 (Visibility), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact was concerned that the incomplete recalls presented significant safety risks, specifically because the contact resided in Alaska, where it rain... Read more
TESLA
MODEL Y
(2021) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Jul 22, 2026
Incident date: Jul 22, 2026
See attached document for complaint.
Incident date: Jul 22, 2026
I was stuck on the Hot way for 45 minutes cause my car was heating up. It’s been in shop four times for heating up on the fourth time I took it in. I was stocked because my electrical started going out. The speedometer started just going around my electrical on my dash started going from heat to cold my seat controls then it started of the dash panel are going to ABS and going to different thing... Read more
Incident date: Nov 30, 2025
My Tesla wouldn’t charge at Level 3, 2, or 1 charger resulting in the need for the tow and further service hours. Following the service I was told it was a software issue and that a power cycle resolved the issue which locked out the charging. It’s deeply concerning and baffling that this could happen at anytime resulting in days or weeks or down time for what is ultimately a software issue. T... Read more
Incident date: Jul 9, 2026
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ... Read more
Incident date: Jul 12, 2026
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen or a distorted image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. Th... Read more
Incident date: Jul 12, 2026
Vehicle: 2018 Ford Edge Titanium AWD, 2.0L EcoBoost VIN: [XXX] I am reporting a serious safety concern involving my 2018 Ford Edge following an engine block replacement performed by Power Ford in [XXX], due to the known coolant intrusion issue. Before the engine replacement, I routinely drove long trips between [XXX], [XXX], and [XXX] without any loss of power or drivability problems. Immediately ... Read more
Incident date: Jul 12, 2026
My Honda Ridgeline 2022 stalled out at a red light in [XXX] on XXX and ,in [XXX] cross-section also on XXX. It again stalled Exit [XXX] at the red-light stop on XXX. I took the truck to Dover Hona Dealer down here in [XXX]. They said 'they tested battery, ("battery is testing okay") scanned trouble codes found none, test drove 3 times, started 20 times next morning and it seemed to sta... Read more
Incident date: Jun 14, 2026
I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!
Incident date: Jun 14, 2026
The driver’s power-seat lift motor failed intermittently, leaving the seat stuck in its lowest position. The component remains installed in the vehicle and is available for inspection. The seat could not be raised high enough for my wife to obtain adequate forward visibility, making the vehicle unsafe for her to drive. Has the problem been reproduced or confirmed by a dealer or independent ser... Read more
Incident date: Jul 4, 2026
VEHICLE: 2024/2025 Chevrolet Traverse RS COMPONENT: Electronic eBoost Brake Master Cylinder Assembly DESCRIPTION: Within a few months of purchasing the vehicle, the brake pedal began exhibiting excessive free play (long pedal travel) and significantly delayed stopping behavior, particularly dangerous at highway speeds. The vehicle requires substantially more stopping distance than normal, creati... Read more
Incident date: Jul 4, 2026
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormally loud roaring sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was informed that ... Read more
Incident date: Apr 1, 2026
The contact owns a 2021 Ford F-250. The contact stated that while driving 55 MPH, the engine warning light illuminated and the message "LIMP Mode in 34 Miles" was displayed. The dealer was contacted. The vehicle was diagnosed with a diesel emission fuel injector failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not includ... Read more
Incident date: Jun 11, 2025
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the rec... Read more
Incident date: Jul 20, 2026
Monocular Windshield Camera premature part failure. 36160-TG8-A72-M1. Premature failure of the part causes all included safety systems to be disabled, and also negatively impacts standard cruise control. The part was sent for repair and the lens was thermally degraded as well as processor board non functional. There was no thermal paste installed on the processor. When the camera fails, an imprope... Read more
Incident date: Jul 20, 2026
The engine tries to die when in park. While stopped at a red light, it died and stated conditions not met to shift. Had to hit park button then restart it. This has happened 4 times. With & without auto start feature on
Incident date: Jul 20, 2026
The engine tries to die when in park. While stopped at a red light, it died and stated conditions not met to shift. Had to hit park button then restart it. This has happened 4 times. With & without auto start feature on
Incident date: Jul 16, 2026
I own a 2017 Hyundai Santa Fe Sport 2.4L (VIN: [XXX]). On XXX, my vehicle received Campaign 9C2 (ECU software update for Theta II emissions improvement). Shortly after this update, I began experiencing a drivability issue that did not exist beforehand. Description of the issue: The problem occurs only after the vehicle has been sitting long enough for the engine to become completely cold, typic... Read more
Incident date: Jul 16, 2026
I own a 2017 Hyundai Santa Fe Sport 2.4L (VIN: [XXX]). On XXX, my vehicle received Campaign 9C2 (ECU software update for Theta II emissions improvement). Shortly after this update, I began experiencing a drivability issue that did not exist beforehand. Description of the issue: The problem occurs only after the vehicle has been sitting long enough for the engine to become completely cold, typic... Read more
Incident date: Jul 17, 2026
I am filing this complaint regarding my 2021 Kia Sorento, which has suffered a transmission failure. The transmission slips, shifts harshly, hesitates during acceleration, loses power unexpectedly, and has become unsafe to drive. This defect has put my safety and the safety of others at risk. On several occasions the vehicle failed to respond properly when accelerating, including while entering h... Read more
Incident date: Jul 17, 2026
The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position. It frequently takes many repeated attempts. In some cases the panel will not seat at all until the vehicle is driven over rough pavement, and the resulting vibration allows it to complete closure. T... Read more
Incident date: Jul 17, 2026
The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position. It frequently takes many repeated attempts. In some cases the panel will not seat at all until the vehicle is driven over rough pavement, and the resulting vibration allows it to complete closure. T... Read more
TESLA
CYBERTRUCK
(2024) - FUEL/PROPULSION SYSTEM
Jul 21, 2026
Incident date: May 1, 2026
Fuel tank leaking large amounts of fuel at tank Inlet. Can not use vehicle. Picture included I do have a video. Vehicle is at Sunset Dodge for tank replacement. Tanks are on back order 7/7/2026
TESLA
CYBERTRUCK
(2024) - STEERING
Jul 21, 2026
Incident date: May 1, 2026
When driving on the highway or making a turn the wheel feels like it is sticking and it is making it difficult to drive long distance and it feels unsafe.
Incident date: Jul 18, 2026
The vehicle turned off while in drive the dash went dead and the key fob will not turn the engine back on while in the middle of traffic with kids in the car no warning lights came on before hand my radio would randomly shut off so my battery and fuses were checked as well as the starter and are all in working condition I was told it is a faulty win module and cam BUS network line crash. There are... Read more
Incident date: Jul 18, 2026
My car was stalling on the highway not going over 40, a perfectly maintained 88k mile car that is stock and only used for work and light leisure. The weak engine head gasket is to blame for coolant seeping into cyclinder 3. A very known defect with the 1.5 turbocharged engines recently. The safety of me and passengers was at risk because that’s a 50mph+ highway and my car didn’t go to 50. Yes ... Read more
Incident date: Jul 18, 2026
My car was stalling on the highway not going over 40, a perfectly maintained 88k mile car that is stock and only used for work and light leisure. The weak engine head gasket is to blame for coolant seeping into cyclinder 3. A very known defect with the 1.5 turbocharged engines recently. The safety of me and passengers was at risk because that’s a 50mph+ highway and my car didn’t go to 50. Yes ... Read more
Incident date: May 4, 2026
Following a drivetrain repair at Gary Yeomans Honda, the vehicle was returned to me in an unsafe driving condition. Specifically, the technician left unsecured heavy metal tools (a pry bar and screwdriver) loose in the engine bay, failed to torque a structural fastener, and rendered the rear brake light completely non-functional while incorrectly marking it as operational on the inspection sheet. ... Read more