Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Jul 8, 2024
On XXX; I drove to [XXX] from [XXX], with a friend for a luncheon. I pulled into the restaurant parking lot to park my car. It was a sunny day and the parking lot was paved. I made a right turn into a parking space, I was applying the brakes and coasting into the space. I was about 1/3 of the way into the space when I felt the loss of brake tension. Then the car revs loudly; suddenly and unexpe... Read more
Crash
Incident date: Jul 8, 2024
On XXX; I drove to [XXX] from [XXX], with a friend for a luncheon. I pulled into the restaurant parking lot to park my car. It was a sunny day and the parking lot was paved. I made a right turn into a parking space, I was applying the brakes and coasting into the space. I was about 1/3 of the way into the space when I felt the loss of brake tension. Then the car revs loudly; suddenly and unexpe... Read more
Crash
Incident date: Jul 31, 2026
Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that’s without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile a... Read more
Incident date: Jul 31, 2026
Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that’s without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile a... Read more
Incident date: Jun 5, 2026
On XXX I was waiting at a light and the check engine light was blinking. When I started up, the car was very sluggish. It continued to be sluggish on my trip home - 5 miles. I brought it to Meineke [XXX] [XXX]. They ascertained that the engine was shot. They flushed out the oil in the engine and there was lots of metal in the oil. They instructed me to go to Hyundai immediately. There was a e... Read more
Incident date: Jun 5, 2026
No incident but steering assisted reduced could cause an issue. Also the fix is to reset the computer by detaching the negative pole on the battery. This could be an issue due to the heat in the car someone could get burned.
Incident date: Jun 5, 2026
2024 Audi Q8 e-tron, VIN [XXX], [XXX]. Vehicle has had four documented electrical/drive system malfunctions in 12 months, all tied to high heat. We regularly drive our [XXX] child in this vehicle and no longer feel safe doing so. XXX: Electrical system malfunction warning while driving. Taken to Audi dealer. XXX: Same malfunction recurred, taken to Audi dealer again. Both times dealer advised wa... Read more
Incident date: Jul 17, 2026
I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly downshifts aggressively resulting in the rear tires locking up and sliding for a moment. This occurs while driving in stop and go traffic as well as coming to a stop light/sign, creating a potentially dangerou... Read more
Incident date: Jul 17, 2026
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission has suddenly lost propulsion, jerked, and hard down shifted impacting braking. This occurred while trying to merge onto freeways and making turns into lanes containing traffic, creating a potentially dangerous situatio... Read more
Incident date: Jul 17, 2026
While driving approximately 30 mph in June 2024, my 2018 Land Rover Discovery Sport unexpectedly displayed Gearbox Fault and Brake Fault warnings and shifted itself into Park while the vehicle was moving. The vehicle became immobilized in the roadway and could not be shifted out of Park for an extended period. The identical failure occurred again in July 2025 and July 2026. During the 2025 and 20... Read more
Incident date: Aug 1, 2026
In January 2025, my 2023 Tesla Model Y Long Range had approximately 22,000 miles and was only about one year old when a right-front suspension mounting bolt backed out of the front frame/subframe. Before discovering the problem, we heard a popping or knocking sound whenever the steering wheel was turned left or right. Upon inspecting the vehicle, I found that the loosened bolt was dragging across... Read more
Incident date: Aug 1, 2026
In January 2025, my 2023 Tesla Model Y Long Range had approximately 22,000 miles and was only about one year old when a right-front suspension mounting bolt backed out of the front frame/subframe. Before discovering the problem, we heard a popping or knocking sound whenever the steering wheel was turned left or right. Upon inspecting the vehicle, I found that the loosened bolt was dragging across... Read more
Incident date: Aug 1, 2026
This vehicle is burning oil! I have stayed on top of getting the regular/required oil changes but inbetween we have had to constantly top off the oil. I also get all oil changes at the dealer. Last time when I complained about it the guy told me that it would be a lot of work to try to find out why and left it at that. My warranty expires in November and I don't want to get burned by this by n... Read more
Incident date: Jan 13, 2025
Right side middle row seat belt does not detect when the seat belt is connected and beeps constantly on and off. Started happening right after the manufacturers warranty ended (36k miles).
Incident date: Jan 13, 2025
All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Wher... Read more
Incident date: May 14, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel pump, fuel tank and valve check. How was your safety or the safety of others put at risk? SEE PHOTO. on turnpike 95. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by the dealer yes. Has the vehicle or component been inspected by the manufact... Read more
Incident date: Jan 29, 2026
Tesla software update 2026.20.6.11 v14 Lite NA-2025.44 removed manual speed control for Full Self-Driving. The driver can no longer set a maximum speed. The vehicle chooses its own speed and it is frequently wrong and dangerous. Curves are the worst failure. The car enters curves too fast. It accelerates through curves. It does not slow to a safe speed before the curve begins. The driver has no w... Read more
Incident date: Jan 29, 2026
The initial safety issue began with the rear-view camera going blank and the Uconnect 5 screen freezing while the vehicle was operating in reverse. My vehicle's service record indicates that Safety Recall 24V-436 / FCA Campaign 79B was marked as "Completed" in the FCA system on June 19, 2024—even though the official recall was not initiated until around June 25, 2024, and no physical software u... Read more
Incident date: Jan 29, 2026
The initial safety issue began with the rear-view camera going blank and the Uconnect 5 screen freezing while the vehicle was operating in reverse. My vehicle's service record indicates that Safety Recall 24V-436 / FCA Campaign 79B was marked as "Completed" in the FCA system on June 19, 2024—even though the official recall was not initiated until around June 25, 2024, and no physical software u... Read more
Incident date: Mar 21, 2026
Shifts from a high gear to a low gear at high speeds. Locks up back tires and is very unsafe. Revs up over 7000rpm in low gears and then shoots me forward. Have almost had several accidents due to these issues. Less than 60000 miles on truck. Feels very unsafe to me, my passengers and others around me when driving. Out of warranty specs.
Incident date: Jul 31, 2026
So while I was driving my car going 60 on the highway it seemed to be having electrical issues all the lights on my dash popped on then popped off and only a few lights actually stayed on I can't remember exactly but the check engine and my abs stayed on and then on my screen it read to me warning power steering fault my headlights were dimming on and off like my car was going to die, so I had to... Read more
Incident date: Jul 31, 2026
So while I was driving my car going 60 on the highway it seemed to be having electrical issues all the lights on my dash popped on then popped off and only a few lights actually stayed on I can't remember exactly but the check engine and my abs stayed on and then on my screen it read to me warning power steering fault my headlights were dimming on and off like my car was going to die, so I had to... Read more
Incident date: Jun 3, 2026
LT275 65 R18 123/120 R DOT 1 BE BP AT 21 My daughter has pictures of the tires, all four tires (all bought at the same time) 05/6/23 from Discount Tire, are splitting along the side wall, originating at the tread line, we have talked with Discount tire, there are 40,000 miles approximately on the tires. They have been appropriately rotated and balanced. There have been no repairs of the tires. ... Read more
Incident date: Jun 3, 2026
On 7/29/2026, 2:45 PM PST, I tapped the in-car myQ interface to send an "Open" command. Due to network latency/ connection drops in the Tesla infotainment system, there was a significant delay before the open command executed. After it finally opened, I proceeded to back out in Reverse. However, due to buffering/retry logic during the network reconnect, the system unexpectedly transmitted a follo... Read more
Incident date: Jun 3, 2026
On 7/29/2026, 2:45 PM PST, I tapped the in-car myQ interface to send an "Open" command. Due to network latency/ connection drops in the Tesla infotainment system, there was a significant delay before the open command executed. After it finally opened, I proceeded to back out in Reverse. However, due to buffering/retry logic during the network reconnect, the system unexpectedly transmitted a follo... Read more
Incident date: Jul 29, 2026
On XXX I lost all brakes in my 2016 Ford F-150 while towing a fishing boat. I had just decended a steep grade on a busy downtown street when I received an alert that I was low on brake fluid. The next pump of the brake went to the floor. I received an audible alarm. Had this occured on the steep grade, this could have been a very serious accident. I understand the loss of brakes was due to failu... Read more
Incident date: Jul 29, 2026
Within four months my car has suspension problems and I didn't know until my tires got bad there was a noise and I didn't know that was the suspension. I bought four brand new tires and I took it to the Tesla dealer and I told the attendant that my car was wearing the tire inside really bad. After I bought 4 brand new tires I took it to the Tesla for an alignment and when you left the car was ev... Read more
Incident date: Oct 6, 2025
The contact owns a 2021 Ford Mustang Mach-E. While the contact's daughter was driving at an undisclosed speed, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was being parked in the residence driveway. The vehicle crashed into th... Read more
Crash
Incident date: Jun 4, 2026
GM performed a vehicle wide Over the Air reprogramming of the modules incorporated in the VIP/Global B electronics platform in April, 2026. Following that my vehicle became totally dead. Key fob would not unlock the vehicle. Had to use the metal key, open the drivers door. Opened the door, nothing moved. No lights, no movement from anything on the vehicle. Opened the hood, charged the battery ... Read more
Incident date: Mar 17, 2026
The contact owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the rearview camera was inoperable intermittently while reversing. The dealer was contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repai... Read more
Incident date: Nov 23, 2025
The contact owns a 2022 Tesla Model Y. The contact stated that while the vehicle was operating in the self-driving feature, the vehicle bumped into a shopping cart holder while attempting to park into a parking space, prompting the contact to take control of the vehicle. The rear bumper on the driver's side was impacted. No property damage was reported. The vehicle came to a complete stop upon imp... Read more
Crash
Incident date: Nov 23, 2025
FSD failed when on FSD to go to local Walmart, in Walmart parking lot while on FSD, vehicle was parking it self by backing up and it hit shopping cart rack. It failed to see physical shopping cart rack and stop and park. It could have hurt someone if someone was there, software and 3 cameras didn’t avoid the accident.
Crash
Incident date: Jan 5, 2026
Driving vehicle at slow speed crossing an intersection and engine completely shut down. The engine has completely seized and needs replaced due to a known recall. I have only owned the vehicle for 7 months. Hyundai is refusing to pay for engine replacement claiming a previous recall prior to me owning the vehicle should have been completed. I only drove the vehicle 1,000 miles in that time at noth... Read more
Incident date: Jul 30, 2023
The Vehicle had a the BECM fail at 64,000 miles. This is a known issue that GM still refuses to recall, and is refusing to warranty
Incident date: Jul 30, 2026
The Vehicle had a the BECM fail at 64,000 miles. This is a known issue that GM still refuses to recall, and is refusing to warranty
Incident date: Jul 30, 2026
The Vehicle had a the BECM fail at 64,000 miles. This is a known issue that GM still refuses to recall, and is refusing to warranty
Incident date: Jul 22, 2026
Vehicle was sold by Westgate Crysler Jeep Dodge Ram of Raleigh with missing caliper bolt in front passenger brake system. This was detected by an independent service center while getting brake pads and rotors replaced, as they were very worn and causing the brake system to be jumpy and catchy, despite Westgate assuring they were fine. The lack of the bolt in the caliper put my entire family's li... Read more
Incident date: Jul 22, 2026
While driving on a public road, the recalled driver's side seatbelt pretensioner (Recall 26S34) spontaneously exploded without a crash. The seatbelt violently locked on my body, causing friction burns and bruising to my skin while the explosion caused hearing loss in my left ear. The vehicle is now un-driveable as the seatbelt no longer works and has been towed to a Ford dealership. The dealership... Read more
1 injured
TESLA
CYBERTRUCK
(2024) - ELECTRICAL SYSTEM
Jul 31, 2026
Incident date: Jul 28, 2026
My 2021 Tesla Model Y (VIN: [XXX]) experienced a serious safety malfunction during a 12V low‑voltage failure. When the vehicle displayed the 12V alert, it became non‑functional. Upon entering, no systems were operating. When I pressed the brake pedal, the interior lights flashed and both front windows began moving up and down automatically without any input. This uncommanded movement caused bo... Read more
Incident date: Jul 15, 2026
I own a 2015 Super Duty F250 Diesel I purchased new in 2015. It only has 73663.5 miles on it now. Ive had what they call the Death Wobble twice, and again 3rd time today 1st time 6/13/2022 repair cost $355.00, don't remember location 2nd time 8/7/2025 repair cost $2,714.00. Hit a bump entering a bridge overpass on 235 hwy Today 7/30/2026 Today, traveling down 96 highway at 70 mph, hit a bum... Read more
Incident date: Jul 15, 2026
On XXX, at approximately 12:19 PM, I was in the drive-through lane at a Chick-fil-A in [XXX], with my child as a passenger. I was using one-pedal driving mode and had come to a complete stop with my foot off the accelerator. I turned briefly to hand my child an ice cream cup, and when I looked back at the road, the vehicle was accelerating at full power with no contact from either pedal. To avoid ... Read more
Crash
Incident date: Jul 30, 2026
The back anchor tether strap will not tighten past a point anymore, making the car seat easily to move. If I was to get in a wreck, this could seriously cause injury to my child. We have watched countless videos and read instructions on how to install this properly and still having issues. I have reached out to the manufacturer. They were supposed to send me a shortening tether clip that they stat... Read more
Incident date: Jul 30, 2026
I am reporting a safety concern with my 2021 Chevrolet Malibu that is experiencing a “Shift to Park” failure.The vehicle displays a “Shift to Park” warning message even when the gear selector is fully placed in Park. Because the vehicle incorrectly detects that it is not in Park, it will not allow me to properly turn the vehicle off. This creates a concern because the vehicle may remain po... Read more
Incident date: Jul 4, 2026
The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond. The vehicle was turned off and restarted and responded as intended upon shifting into drive(D). No warn... Read more
Incident date: Jul 28, 2026
Shift to park sensor Shift to park warning. It was reported to dealer
Incident date: Jul 30, 2026
November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brou... Read more
Incident date: Jul 28, 2026
on 7-28-26 After filling my vehicle with gas at the next red light, all lights on dashboard went on flickering warning (Christmas tree effect). on 7-29-26 After researching online Roadside came out and did Battery and alternator test that passed. I did hard reboot from instructions I found online and after several attempts the lights cleared twice, the morning of 7-30-26 when leaving for work th... Read more
Incident date: Jul 28, 2026
on 7-28-26 After filling my vehicle with gas at the next red light, all lights on dashboard went on flickering warning (Christmas tree effect). on 7-29-26 After researching online Roadside came out and did Battery and alternator test that passed. I did hard reboot from instructions I found online and after several attempts the lights cleared twice, the morning of 7-30-26 when leaving for work th... Read more
Incident date: Jul 28, 2026
on 7-28-26 After filling my vehicle with gas at the next red light, all lights on dashboard went on flickering warning (Christmas tree effect). on 7-29-26 After researching online Roadside came out and did Battery and alternator test that passed. I did hard reboot from instructions I found online and after several attempts the lights cleared twice, the morning of 7-30-26 when leaving for work th... Read more
TESLA
CYBERTRUCK
(2024) - STEERING
Jul 30, 2026
Incident date: Jun 15, 2026
The steering is heavier on the car and does not return to center after turning. This causes danger while driving if someone cuts off in front of me or I have to stop suddenly due to an animal or any other conditions. I am also assuming this will be dangerous to drive in wet weather as well. I took it to the dealer to check it, and it was diagnosed as a failing steering system; the rack and pinion... Read more