Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 23,203 complaints for TESLA
Incident date: Aug 4, 2026
The infotainment screen, including backup camera views, randomly glitches and then goes completely dark with no ability to view anything on the screen. The screen has been reset and software reloaded, but the glitch continues. Next, the screen was replaced but the glitch continues. This has been occurring since the beginning of June 2026.
Incident date: May 24, 2026
On July 30th 2026, I was Driving on the highway at about 75 miles per hour and the engine shut down. We were fortunate that we could pull over to the side of the highway. We had the truck towed to Oxendale gmc. Today 8/4/26 I was informed that in fact the engine needs to be replace. No warnings no symptoms, the truck just shut down while driving.
Incident date: Mar 17, 2026
The contact owns a 2020 BMW X3. The contact stated that while driving 25 MPH, the message “Heat Management Module Malfunction” was displayed and the warning light was illuminated. The drive-train warning light was illuminated. Upon research, the contact became aware of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The vehicle was previously taken to the dealer to be diagnosed, and th... Read more
Incident date: Jun 1, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Axle Failure - Dealership has the truck currently How was your safety or the safety of others put at risk? - It was not Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance... Read more
Incident date: Jul 15, 2026
On July 9, 2025, while making a right turn at about 15 mph on a standard road, the two front-left bolts fell out, causing the entire bracket and lateral link assembly to detach. The vehicle became inoperable and had to be towed for repairs. Not long after, on September 29, 2025, while making a left turn at 20 mph, the two front-right bolts also fell out, and the bracket and lateral link assembly d... Read more
Incident date: Jul 9, 2025
2022 Highland Ridge Open Range Lite RL262RL, VIN [XXX], built 11/2021. Purchased new from Blue Dog RV, Hayden ID, XXX. Registered owner since XXX. We live in this trailer full time; it is our only housing. Three recalls cover this model year and line: 22V303000 (LP gas quick disconnect, 05/05/2022), 22V573000 (awning, 08/04/2022), 22V775000 (cooktop flame inverts when furnace runs, 10/14/2022). I... Read more
Incident date: Jul 9, 2025
My truck has shown wrench on dash multiple times, dropped gear several times suddenly. Less than 10 years old but over 150,000 miles so Ford has agreed to a fix under extended warranty program 26N04. Unfortunately they were allowed to add the phrase whichever comes first. This eliminates me from getting them to fix the cause which is the lead frame module. A PCM will not fix a bad part. This is... Read more
Incident date: Aug 3, 2026
My truck has shown wrench on dash multiple times, dropped gear several times suddenly. Less than 10 years old but over 150,000 miles so Ford has agreed to a fix under extended warranty program 26N04. Unfortunately they were allowed to add the phrase whichever comes first. This eliminates me from getting them to fix the cause which is the lead frame module. A PCM will not fix a bad part. This is... Read more
Incident date: Aug 3, 2026
Tesla Full Self Driving, installed version 14.3.6 is still unable to reliably obey speed limits. The driver of the car has no method of controlling Full Self Driving to slow down the car to meeting the new speed limit. The Full Self Driving (FSD) safety system must be disabled to regain speed control. Tesla claim in multiple social media posts that FSD is "significantly" safer than humans, but it ... Read more
Incident date: Aug 2, 2026
I own a 2022 Hyundai Elantra with only 72,000 miles my check engine light came on for the code p048900 for the Egr valve. It is no longer covered by any warranties but other year models have been recalled due to the same issue.
Incident date: Aug 2, 2026
My vehicle is having bad shifting and jerking from 1st to 2nd. It has now gotten worse and does the jerking through all gears at 81,000 miles. A certified Ford dealer is doing a diagnosis on it. But Ford wont cover anything as the transmission it has is widely know issue. The CDF drum is only a bulletin no full recall. This issues occures while driving and will shoot up to gear 8 and try to shift ... Read more
Incident date: Aug 2, 2026
My truck shudders when driving. It has 78,000 miles on it. It started shuttering around 73,000 miles. I baby my truck and don't do switch backs or hot rod around.
Incident date: Aug 2, 2026
Safety recall 23V-431 / Honda campaign 23-046 (EEL) for the MOST/FAKRA network was completed after I purchased this 2019 Honda Odyssey in May 2026. I did not notice popping or crackling during my brief pre-recall ownership. After several thousand miles following the recall repair, faint but distinct speaker crackling began on approximately 08/02/2026. The upper steering-column/meter trim disturbed... Read more
Incident date: Nov 25, 2025
Driving at 4:50am, it’s dark and raining. While driving I noticed fog/steam on my hood. Which sometimes happens when it’s raining. Continued driving but noticed it was still foggy/steam from the hood. I decided to go back home and wait until daylight. I don’t like driving in the rain or dark. As I entered my neighborhood, I decided to stop and see what was happening. Put my car in park and r... Read more
Fire
Incident date: Jul 23, 2026
When I drove the car, All most all light on the dashboard are on onthe road, and when I stop and tried to go, the car is somewhat not controled. I immidieatly went to dealership and dignosed P2764 CVT balve problem. And they add wheel bearing is problem. Subaru noticed these problems but my 88,278 mile 2016 forester has all the lights on and it was very scared and it took 4400 dollars for fixing.
Incident date: Aug 3, 2026
I am reporting a serious safety concern with my 2024 Jeep Wagoneer. For approximately six months, I have repeatedly taken the vehicle to an authorized Viva Jeep dealership in [XXX], because of transmission and acceleration concerns. The dealership has attempted to diagnose the issue, including keeping my vehicle for approximately one month, but the problem has not been resolved. On XXX, while dri... Read more
Incident date: Aug 2, 2026
The contact owns a 2026 Volkswagen Jetta. The contact stated while driving 70 MPH, the vehicle brakes engaged independently causing the RPM to decrease and after a couple of seconds the vehicle began to work as intended. No warnings light illuminated A dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The manufacturer was not notified of the fail... Read more
Incident date: Jul 31, 2026
Engine is misfiring, causing in ability to accelerate properly and loads multiple error codes. Upon taking it to the dealership for services, we were told that there is a significant amount of carbon built-up inside the engine. The car has only 6,800 miles on it. The dealership stated that it is an issue that Subaru engineering is aware of but has yet to figure a way to resolve it. The dealership ... Read more
Incident date: Jun 15, 2026
8/3/26 at 0003 I received a message from the ford app that remote features were disabled to preserve battery. My truck would not turn on when I tried to start it, it was completely dead so then I got it jumped. At 1302 I received an error message for powertrain malfunction/ reduced power there was also a warning lamp for service on the dash. I brought the truck in today for service and waiting... Read more
Incident date: Dec 14, 2022
The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered to repair the vehicl... Read more
Incident date: Aug 2, 2026
The contact owns a 2023 Toyota Tundra. The contact stated that while driving at an undisclosed speed, several warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with turbo boost failure. The contact was informed that the turbo boost needed to be replaced. The vehicle was repaired. In addition, the contact was informed that the failure was not associated wi... Read more
Incident date: Aug 2, 2026
My tires are dangerously bald with less than 22,000 miles. They were no longer safe to drive. I believe Mazda is aware of the defective Falken 275/45R21 tires.
Incident date: Aug 2, 2026
The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V827000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Jun 15, 2026
The contact owns a 2018 GMC Terrain. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was abnormally firm. The brake pedal was depressed to the floor, and the vehicle came to a stop. The check engine warning light was illuminated. The vehicle was towed to the dealer... Read more
Incident date: Jul 12, 2026
Transmission failure with no electronic warning or codes. Hard shifting was identified while under warranty but because no codes were present no action was taken to correct the issue.
Incident date: Oct 31, 2024
The Cadillac Escalade IQL has a blind spot on the passenger side of the vehicle that is the worse I’ve ever experienced. The side mirror is set to view the vehicle on the side but even at the optimal safety settings I can’t see a car to my right unless I can see them out my passenger window or the turn signal camera is on.
Crash
Incident date: Aug 1, 2026
I own a 2021 Jeep Cherokee Trailhawk that is included in the PTU safety recall involving sudden loss of motive power and/or loss of the PARK function. My vehicle began exhibiting the exact symptoms of this recall in April 2026 and has been undrivable since that time. The recall was announced in May 2026, but Stellantis has still not provided a repair remedy. As of today, my vehicle has been out of... Read more
Incident date: Jul 15, 2026
This appears to be a design defect in the interaction between the lock-off bar and the seat belt during removal. Beyond the property damage, this creates a safety risk: a caregiver who cannot remove or reinstall the seat may drive with an improperly secured car seat, and a damaged or cut vehicle belt in that seating position is unusable until repaired. I reported this to Evenflo’s ParentLink su... Read more
Incident date: Aug 2, 2026
This appears to be a design defect in the interaction between the lock-off bar and the seat belt during removal. Beyond the property damage, this creates a safety risk: a caregiver who cannot remove or reinstall the seat may drive with an improperly secured car seat, and a damaged or cut vehicle belt in that seating position is unusable until repaired. I reported this to Evenflo’s ParentLink su... Read more
Incident date: Aug 3, 2026
The horn system on the new Tesla are not effective. Other drivers cannot hear The unit is facing the ground, and a high speed. Other drivers. Can I hear it specially when it’s raining. The use of the original point was effective and never had a problem on my previous last Tesla, or any other car for that matter. Please help before a serious. Ask her that happens.
Incident date: Jun 12, 2026
The Cross- Caster Defect: "A comparative analysis of two alignment sheets proves a structural suspension failure. On June 4, 2026, the vehicle's left front caster was at a factory-healthy 5.9 Following a tire blow out/tire failure just three weeks later the left front caster dropped to 5.6. This creates a severe 0.5 cross-caster split between the left and right front wheels." The Unadjustable Fai... Read more
Incident date: Jun 25, 2026
I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. Luckily for me there were no vehicles in front or behind me and there were no trains coming. I was terrified and wasn’t sure what to do but I pushed the Drive button and the vehicle went ahead as if nothing happened.
Incident date: Jun 25, 2026
1. The Electronic Power Assisted Steering (EPAS) module and/or the front passenger-side suspension components failed, causing a complete loss of steering control and an un-commanded, continuous violent pull to the right. Yes, the vehicle and all malfunctioning components are completely intact and available for immediate inspection upon request. 2. Safety was put at extreme risk during highway spee... Read more
Incident date: Jun 25, 2026
1. The Electronic Power Assisted Steering (EPAS) module and/or the front passenger-side suspension components failed, causing a complete loss of steering control and an un-commanded, continuous violent pull to the right. Yes, the vehicle and all malfunctioning components are completely intact and available for immediate inspection upon request. 2. Safety was put at extreme risk during highway spee... Read more
Incident date: Jun 7, 2026
While driving my 2025 Honda Odyssey, the Auto Idle Stop system shut off the engine at a stop as designed, but the engine failed to restart when I released the brake pedal. This left the vehicle stalled at an intersection. No warning lights appeared. This has occurred 6 times. Dealer was contacted; service is scheduled
Incident date: Jun 7, 2026
I have experienced numerous instances where my car will stall at a stop light and then fail to restart, even with switching gears to park before resuming to drive.. I have had to turn on and off the engine multiple times at a si hole stoplight before the car would resume movement. This scenario has now happened at least 3 times. I am a mom driving a minivan of kids and this is concerning for our... Read more
Incident date: Jun 7, 2026
I have experienced numerous instances where my car will stall at a stop light and then fail to restart, even with switching gears to park before resuming to drive.. I have had to turn on and off the engine multiple times at a si hole stoplight before the car would resume movement. This scenario has now happened at least 3 times. I am a mom driving a minivan of kids and this is concerning for our... Read more
Incident date: Jul 31, 2026
I own a 208 Honda Accord Sport 1.5L Turbo that I purchased new. At approximately 69,000 miles, the vehicle experienced a cylinder head gasket failure, allowing coolant to enter the engine. The vehicle was diagnosed by Honda dealership, which recommended replacing the cylinder head gasket, cylinder head bolts and spark plug at an estimated cost $6,500. Prior to this failure, the vehicle began overh... Read more
Incident date: Mar 24, 2024
Purchased brand new vehicle. At the time of incident vehicle had 168 miles. I was driving approximately 20 miles per hour on a parkway entrance ramp with no vehicle in front of me and no vehicles approaching from behind. I accelerated gradually to merge onto the parkway. The engine kicked and the dashboard lit up with several warning indicator lights including the check engine light (see attached ... Read more
TESLA
CYBERTRUCK
(2024) - ELECTRICAL SYSTEM
Aug 2, 2026
Incident date: Aug 1, 2026
While exiting a highway at normal speed and with no impact, collision, or obstacle of any kind, the airbags in this 2023 Genesis GV70 deployed spontaneously. The unexpected deployment caused me to lose control of the vehicle, and a three-car collision followed. I sustained a head injury and aggravation of a pre-existing traumatic brain injury; I remain under medical care. There was no crash before... Read more
Crash
1 injured
TESLA
CYBERTRUCK
(2024) - AIR BAGS
Aug 2, 2026
Incident date: Aug 1, 2026
While exiting a highway at normal speed and with no impact, collision, or obstacle of any kind, the airbags in this 2023 Genesis GV70 deployed spontaneously. The unexpected deployment caused me to lose control of the vehicle, and a three-car collision followed. I sustained a head injury and aggravation of a pre-existing traumatic brain injury; I remain under medical care. There was no crash before... Read more
Crash
1 injured
Incident date: Dec 3, 2023
Suspension is grinding. I had it replaced once at Tesla and it began grinding again in less than 18 months. I took it to Tesla and was informed the lower control arm failed and the price had more than doubled from the prior replacement. No warning lights have come on regarding this issue. The original replacement was 3/7/2024. I noticed the grinding between 12-18 months later. Also, the rear br... Read more
Incident date: Jul 28, 2026
NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [XXX] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership’s written report, t... Read more
Incident date: Jul 28, 2026
NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [XXX] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership’s written report, t... Read more
Incident date: Jan 11, 2026
I am reporting a safety-related defect involving the 10R80 automatic transmission in my 2022 Ford F-150 STX. While slowing to a stop during normal driving, the transmission unexpectedly performed an extremely harsh downshift. The truck jerked forward violently as it shifted into a lower gear, making it difficult to slow the vehicle in a smooth and predictable manner. This occurred without warning ... Read more
Incident date: Aug 1, 2025
The backup camera failed. Vehicle had a 1 year customer satisfaction program and Ford would not repair this because it failed outside the 1 year window. Now, they came out with a 15 year one time fix, but Ford does not have a remedy. This is a safety issue and should be a recall (just like it is on our 2 Ford Mavericks)! The camera was also hanging up and not allowing the sync system to shut o... Read more
Incident date: Aug 1, 2025
Car suspension failed on front driver wheel. Lower lateral link failure. Car was not drivable. Car towed and fix for $4k.
Incident date: Jul 29, 2026
Driver seat feels like something is loose in the back and is popping randomly almost like somebody’s kicking you in the back. It can be very distracting while driving. This happened on the 2026LE I had that I turned in because of that problem. I’ve had it seen several times by the dealership for this issue and there’s no solution. There’s also an issue with the wiper blades going extremely... Read more
Incident date: Jun 17, 2025
Not sure if I have the right things checked. Starting about december 2022 i experienced the car "lunging" forward upon putting the car into drive, After having backed out of a parking space. It continued to do this off and on even through today. It seems to do it most after the car has been sitting for a good length of time.Perhaps overnight, or while i've been in a shopping mall 2-3 hours. I have... Read more