Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Nov 7, 2005
2002 SV650, ~37,000 MILES ENGINE BEGAN MAKING LOUD KNOCKING NOISE. TRIED TO LIMP HOME BUT ENGINE SEIZED A FEW MILES LATER. BELIEVE THE CON ROD BEARINGS FAILED. THIS IS KNOWN ISSUE WITH SV650 MOTORCYCLES AS THERE IS AN OIL STARVATION PROBLEM. BIKE WAS NOT WHEELIED OR OTHERWISE MISTREATED. *NM
SUZUKI
GRAND VITARA
(2002) — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Nov 29, 2005
Incident date: Nov 28, 2005
DT: THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE ASSEMBLY BROKE. THE SEAT BELT WILL NOT LOCK . HAS NOT TAKEN THE VEHICLE TO A DEALER. *AK UPDATED 12/07/05. *JB
Incident date: Nov 1, 2004
DT: THE CONTACT STATED THE HEADLIGHT SOCKET BURNED THREE SEPARATE TIMES. THE VEHICLE HAS BEEN TO A MECHANIC, WHO DETERMINED THE SOCKET WAS TOO LIGHT TO HOLD THE HEAVY BULBS. THE SOCKET HAS BEEN REPLACED EACH TIME, BUT NO OTHER REPAIRS HAVE BEEN DONE. *AK UPDATED 01/25/06. *JB
SUZUKI
GRAND VITARA XL7
(2002) — VEHICLE SPEED CONTROL
Nov 23, 2005
Incident date: Sep 1, 2003
DT: THE CONTACT STATED VEHICLE SURGED FORWARD. WHEN DEPRESSING THE BRAKES THE VEHICLE CONTINUED TO MOVE FORWARD. THE VEHICLE WAS INVOLVED IN TWO CRASHES AS A RESULT OF THE SURGING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION OVER FIFTY TIMES. THERE HAS BEEN NO DETERMINATION AS TO THE CAUSE OF THE PROBLEM. *AK
Crash
Incident date: Oct 30, 2005
DT: THE CONTACT STATED THE AIR BAGS:ON AND OFF SWITCH ASSEMBLY WAS NOT WORKING PROPERLY. A LIGHT WOULD COME ON WHEN THE AIR BAGS WERE NOT WORKING. THE AIR BAG WILL TURNOFF WHEN HITTING A BUMP IN THE ROAD. THE VEHICLE HAS BEEN CHECKED AT A DEALERSHIP. THE PARTS TO REPAIR THE SWITCH WERE ON ORDER. ALSO CONTACTED THE MANUFACTURER. THE VEHICLE IS STILL UNDER WARRANTY.*AK
Incident date: Oct 30, 2005
DT: THE CONTACT STATED THE AIR BAGS:ON AND OFF SWITCH ASSEMBLY WAS NOT WORKING PROPERLY. A LIGHT WOULD COME ON WHEN THE AIR BAGS WERE NOT WORKING. THE AIR BAG WILL TURNOFF WHEN HITTING A BUMP IN THE ROAD. THE VEHICLE HAS BEEN CHECKED AT A DEALERSHIP. THE PARTS TO REPAIR THE SWITCH WERE ON ORDER. ALSO CONTACTED THE MANUFACTURER. THE VEHICLE IS STILL UNDER WARRANTY.*AK
SUZUKI
GRAND VITARA
(1999) — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Nov 17, 2005
Incident date: Nov 17, 2005
DT: THE CONTACT RECEIVED NHTSA RECALL 04V427000L FOR THE FUEL SYSTEM PRESSURE REGULATOR FIRST IN 2004. WHEN CALLING THE DEALER SHE LEFT A MESSAGE ON THEIR ANSWERING MACHINE, AND THEY DID NOT CALL HER BACK. SHE RECEIVED A SECOND RECALL NOTICE . AGAIN, SHE LEFT A MESSAGE WITH THE DEALER'S ANSWERING MACHINE AND NO ONE HAS CALLED HER BACK. WHEN TRYING TO CALL THE MANUFACTURER SHE WAS UNABLE T... Read more
Incident date: Nov 14, 2005
NOV. 14, 2005 6:45 AM - THIS IS THE 3RD TIME THIS YEAR THAT THIS 2004 SUZUKI VERONA HAS HAD AN ENGINE STALLED PROBLEM. THE FIRST WAS JAN. 07, 2005 AND THE 2ND TIME WAS JAN. 24, 2005. I TOOK MY CAR IN TO THE FERMAN CHRYSLER/JEEP/SUZUKI DEALERSHIP TODAY (AGAIN) AND LEFT IT WITH SERVICE MANAGER, BRIAN CUMMINGS. BRIAN SAID HE WILL CHECK THE CAR OUT, THEN GET IN TOUCH WITH SUZUKI TO SEE WHAT THEY WI... Read more
Incident date: Nov 13, 2005
2006 SUZUKI MOTORCYCLE MODEL C50T FAILURE TO START, LEAVING RIDER DISABLED ON THE HIGHWAY, ALL FUSES WHERE CHECK ACCORDING T OWNERS MANUAL, SUZUKI FAILED TO PROVIDE DEALER WITH TECHNICAL. DEALER CANNOT RESOLVE START PROBLEM. *JB
Incident date: Nov 1, 2005
DT: THE CONTACT STATED THERE WAS EXCESSIVE BRAKE WEAR AT VERY LOW MILEAGE. HE TOOK THE VEHICLE TO THE DEALER FOR EVALUATION AND REPAIR. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE DEALER SUGGESTED A REPLACEMENT OF THE FRONT BRAKES. HE CONTACTED THE MANUFACTURER, AND THEY OFFERED NO REPAIR COST ASSISTANCE. THIS REPAIR WAS NOT COVERED UNDER WARRANTY. NO REPAIRS WERE DONE ... Read more
Incident date: Nov 2, 2005
BRIGHT SUNNY DAY AND I WAS DRIVING AND A LOUD POP OCCURRED. I PULLED OFF AND DISCOVERED MY SIDE AIR BAG HAD DEPLOYED WITHOUT A ACCIDENT OF ANY SORTS. *JB
1 injured
Incident date: Mar 8, 2005
DT: THE CONTACT STATES WHEN THE AUTOMATIC LIGHTS WERE ON AND THE CONTACT WENT FROM DAYLIGHT TO NIGHT THE HEADLIGHTS CAME ON, BUT THE TAIL LIGHTS WILL NOT COME ON. THIS HAPPENED CONSISTENTLY. THE TAIL LIGHTS WILL NOT COME ON UNLESS HE TURNED THEM ON MANUALLY FROM THE SWITCH. THE DEALERSHIP TOLD HIM THAT ALL OF THE XL 7S WERE THE SAME WAY.*AK
SUZUKI
GRAND VITARA
(2002) — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Nov 7, 2005
Incident date: Oct 1, 2005
WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Incident date: Jun 30, 2005
DT: THE CONTACT STATED THE ENGINE REVVED, IT WAS RACING, AND THE RPM GAUGE RAN HIGHER THAN NORMAL. THE VEHICLE WILL HESITATE AT ANY SPEED. THERE WILL BE A LOSS OF POWER, AND THE VEHICLE JERKED WHEN POWER WENT BACK INTO THE VEHICLE. THERE WAS NO PRIOR WARNING. THIS HAPPENED EVERY TIME WHEN DRIVING THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER. THEY SAID THE ECM HAD TO BE REFLASHED. DEALER DID ... Read more
SUZUKI
FORENZA
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Nov 7, 2005
Incident date: Jun 30, 2005
DT: THE CONTACT STATED THE ENGINE REVVED, IT WAS RACING, AND THE RPM GAUGE RAN HIGHER THAN NORMAL. THE VEHICLE WILL HESITATE AT ANY SPEED. THERE WILL BE A LOSS OF POWER, AND THE VEHICLE JERKED WHEN POWER WENT BACK INTO THE VEHICLE. THERE WAS NO PRIOR WARNING. THIS HAPPENED EVERY TIME WHEN DRIVING THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER. THEY SAID THE ECM HAD TO BE REFLASHED. DEALER DID ... Read more
SUZUKI
GRAND VITARA
(2001) — ENGINE AND ENGINE COOLING:ENGINE
Nov 4, 2005
Incident date: Nov 3, 2005
I PURCHASED A 2001 SUZUKI GRAND VITARTA WITH 8000 MILES. AT 24,500 MILES THE ENGINE BEGAN TO HAVE NOISE. TOOK TO DEALER WHO STATED IT WAS TIMING CHIN TENSIONER. THEY REPLACED 2 TENSIONERS AT THE DEALERS EXPENSE. I HAVE PUT AN ADDITIONAL 5000 MILES ON THE CAR AND THE PROBLEM SEEMS TO BE BACK. I HAVE RESEARCHED THE TENSIONERS AND FOUND 100'S OF COMPLAINTS ON THE SAME PART. SUZUKI HAS NOT ISSUED A RE... Read more
Incident date: Oct 20, 2005
NOTICED TICKING NOISE COMING FROM ENGINE COMPARTMENT. TOOK IT TO GET OIL CHANGED AND STATE INSPECTED NO PROBLEM FOUND. 3 WEEKS LATER TIMING CHAIN SLIPPED AND POSSIBLE ENGINE DAMAGE MAY HAVE OCCURRED. VEHICLE HAS ONLY 46000 MILES. PRIOR TO HEARING TICKING NOISE CAR WAS DRIVING PERFECT. TIMING CHAIN REPAIR $1000. IF THEY FIND ENGINE DAMAGE $3400.*JB
SUZUKI
VERONA
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Oct 30, 2005
Incident date: Oct 30, 2005
I PURCHASED A NEW 2004 SUZUKI VERONA APRIL 2004. SINCE THEN, THE VEHICLE STARTS SURGING AND LURCHING UNEXPECTEDLY WITHOUT ANY WARNING. I'VE TAKEN IT TO THE DEALER FOR REPAIR AND THEY STATE THERE'S NOTHING ELSE THEY CAN DO ABOUT IT. THE LAST TIME, APPROX 2 WEEKS AGO, THEY DOWNLOADED A "PATCH" TO REPROGRAM A COMPUTER CHIP WHICH DID NO GOOD AT ALL. I'VE COMPLAINED TO THE DEALER NUMEROUS TIMES AND B... Read more
Incident date: Oct 5, 2005
I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PR... Read more
Incident date: Oct 5, 2005
I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PR... Read more
SUZUKI
AN650 BURGMAN
(2003) — SUSPENSION
Oct 28, 2005
Incident date: Oct 20, 2005
REAR BEARING FAILURE. ONLY 13,000 MILES ON ODOMETER. *NM
Incident date: Oct 23, 2005
DT: THE CONTACT STATED THAT 2005 SUZUKI VS 800 MOTOR CLE WAS INVOLVED IN A CRASH, AND THE REAR WHEEL LOCKED. HE WAS TRAVELING AT A SPEED BETWEEN 30-35 MPH. HE WAS APPROACHING A CORNER AND WAS SLOWING DOWN, USING BOTH BRAKES. THEN HE DOWN SHIFTED AND THE REAR WHEEL LOCKED . HE CRASHED AND HIT THE PAVEMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THERE WAS ONE INJURY.*AK
Crash
1 injured
SUZUKI
GRAND VITARA
(2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
Oct 24, 2005
Incident date: Oct 18, 2005
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSUR... Read more
SUZUKI
GRAND VITARA
(2002) — SUSPENSION:FRONT:MACPHERSON STRUT
Oct 24, 2005
Incident date: Oct 18, 2005
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSUR... Read more
Incident date: Sep 6, 2004
CONSUMER VEHICLE WAS IN SERVICE FOR REPAIR ON A RECALL AND IS DENY PAYMENT DO TO A RECALL. *TS ***NAR RECEIVED 10-13-05*** A LOANER VEHICLE WAS PROVIDED TO THE CONSUMER WHILE HER VEHICLE WAS BEING SERVICED FOR RECALL 04V396000 WHICH WAS IN REFERENCE TO ENGINE STALLING DUE TO IMPROPER ECM LOGIC. THE CONSUMER RECEIVED A BILL FROM THE RENTAL CAR AGENCY SEEKING PAYMENT FOR THE RENTAL. THE CONSUMER... Read more
Incident date: Oct 19, 2005
DT: THE CONTACT STATED THE AIR BAG DID NOT DEPLOY WHEN THE CONTACT'S VEHICLE WENT INTO A MEDIAN AND HIT A TREE. THE FRONT MIDDLE OF THE VEHICLE HIT THE TREE. THE VEHICLE WAS TURNING WHEN THIS HAPPENED. THEREFORE, SHE WAS UNAWARE OF THE SPEED. SHE MOVED THE VEHICLE TO A NEARBY PARKING LOT. IT WAS THEN TOWED TO A LOCAL BODY SHOP. NO ONE INSPECTED THE VEHICLE TO SEE WHY THE AIR BAGS DID NOT D... Read more
Crash
1 injured
Incident date: Oct 18, 2005
DT: THE CONTACT S OWNS A 2003 SUZUKI SV-1000S MOTORCYCLE. WHILE ATTEMPTING TO START THE MOTORCYCLE THE INDICATOR LIGHTS CAME ON, AND THEN THE MOTORCYCLE LOST POWER. THE MOTORCYCLE WAS TOWED TO A DEALER, AND THEY REPLACED THE WIRE FROM THE HARNESS TO THE IGNITION SWITCH. THIS SEEMED TO REMEDY THE PROBLEM AT THE TIME. BUT THE MOTORCYCLE LOST POWER AGAIN AFTER A MONTH . THE SECOND TIME THIS HA... Read more
Incident date: Oct 8, 2004
DT: THE CONTACT STATED THE ENGINE SERVICE LIGHT KEPT COMING ON THE 2004 SUZUKI VERONA. OIL WAS GETTING IN THE GAS LINE. VEHICLE HAS BEEN TO THE DEALERSHIP OVER THE PAST YEAR REPEATEDLY FOR THE ENGINE SERVICE LIGHT PROBLEM. THE TRANSMISSION WAS NOT AUTOMATICALLY SHIFTING. THE CONTACT SAID THAT IT SEEMED TO BE CONNECTED TO THE ENGINE LIGHT. AS OF YESTERDAY, THE SPEEDOMETER WAS NOT WORKING. THE ... Read more
Incident date: Oct 8, 2004
DT: THE CONTACT STATED THE ENGINE SERVICE LIGHT KEPT COMING ON THE 2004 SUZUKI VERONA. OIL WAS GETTING IN THE GAS LINE. VEHICLE HAS BEEN TO THE DEALERSHIP OVER THE PAST YEAR REPEATEDLY FOR THE ENGINE SERVICE LIGHT PROBLEM. THE TRANSMISSION WAS NOT AUTOMATICALLY SHIFTING. THE CONTACT SAID THAT IT SEEMED TO BE CONNECTED TO THE ENGINE LIGHT. AS OF YESTERDAY, THE SPEEDOMETER WAS NOT WORKING. THE ... Read more
Incident date: Oct 1, 2005
DT: 2005 SUZUKI VERONA. WHEN I PUSHING DOWN ON GAS PEDAL VEHICLE DOES NOT SPEED UP AS IT NORMALLY WOOD. CONTACTED DEALERSHIP AND THEY REFUSED TO SERVICE. THE VEHICLE. CONTACTED THE MANUFACTURER, AND THEY SUGGESTED THAT THE CONSUMER SHOULD GO TO ANOTHER DEALERSHIP BECAUSE HE HAD RECEIVED BAD SERVICE FROM THE PREVIOUS DEALERSHIP. THE PROBLEM WITH GAS PEDAL HAS JUST RECENTLY STARTED. THE... Read more
Incident date: Oct 6, 2005
DT: 2004 SUZUKI XL7. THE ACCELERATOR PEDAL IS STICKING ON 2004 SUZUKI XL7. WHEN I APPLYING THE BRAKES IT PICKS UP SPEED. THIS HAPPENED SEVERAL TIMES BEFORE. CONTACTED DEALERSHIP AND MANUFACTURER, AND HAD VIN CHECKED. THEY STATED THERE HAD NOT BEEN ANY RECALLS ON THIS VEHICLE. CONSUMER'S VEHICLE HIT NEIGHBOR'S POST WHICH THE CONSUMER REPAIRED, BUT NO ONE WAS INJURED. THE NEIGHBORS CAL... Read more
Crash
Incident date: Oct 9, 2005
VEHICLE DOES NOT DRIVE STRAIGHT AND WANDERS. THIS CAR HAS BEEN IN THE SHOP MANY TIMES FOR THE SAME PROBLEM BUT NO FIX. *NM
Incident date: Oct 1, 2005
DT: THE CONTACT OWNS A 2005 SUZUKI GSXR750. THE SHIFTER BROKE OFF WHILE THE CONTACT'S HUSBAND WAS RIDING THE MOTORCYCLE. THE SHIFTER DID BREAK WHILE TRYING TO SHIFT GEARS. THERE WERE NO PROBLEMS WITH MOTORCYCLE BEFORE THIS FAILURE. THEY WERE GOING TO TAKE THE MOTORCYCLE TO THE DEALERSHIP , BUT AS OF NOW IT HAS NOT BEEN REPAIRED. THIS CAUSED THE CONTACT'S HUSBAND TO DROP MOTORCYCLE WHEN T... Read more
Crash
1 injured
Incident date: Sep 10, 2005
MY 2003 SUZUKI SV1000S STARTED RUNNING POORLY AFTER I FILLED UP THE GAS TANK ON 9/10/2005. INITIALLY I THOUGHT I HAD BAD GAS. I TOOK THE BIKE TO THE DEALER AND THEY CHECKED IT AND FOUND THERE IS A CRACK IN THE TANK. THE DEALER SAID THE CRACK IS NEAR THE FUEL VAPOR SEPARATOR. THIS PART IS ONLY INSTALLED ON E-33 (CALIFORNIA MODEL) GAS TANKS FOR EMISSIONS PURPOSES. THAT CRACK CAUSED FUEL TO LEAK ... Read more
Incident date: Sep 10, 2005
MY 2003 SUZUKI SV1000S STARTED RUNNING POORLY AFTER I FILLED UP THE GAS TANK ON 9/10/2005. INITIALLY I THOUGHT I HAD BAD GAS. I TOOK THE BIKE TO THE DEALER AND THEY CHECKED IT AND FOUND THERE IS A CRACK IN THE TANK. THE DEALER SAID THE CRACK IS NEAR THE FUEL VAPOR SEPARATOR. THIS PART IS ONLY INSTALLED ON E-33 (CALIFORNIA MODEL) GAS TANKS FOR EMISSIONS PURPOSES. THAT CRACK CAUSED FUEL TO LEAK ... Read more
SUZUKI
SAFETY BELT ASSEMBLY
(9999) — EQUIPMENT
Oct 5, 2005
Incident date: Sep 10, 2005
MY 2003 SUZUKI SV1000S STARTED RUNNING POORLY AFTER I FILLED UP THE GAS TANK ON 9/10/2005. INITIALLY I THOUGHT I HAD BAD GAS. I TOOK THE BIKE TO THE DEALER AND THEY CHECKED IT AND FOUND THERE IS A CRACK IN THE TANK. THE DEALER SAID THE CRACK IS NEAR THE FUEL VAPOR SEPARATOR. THIS PART IS ONLY INSTALLED ON E-33 (CALIFORNIA MODEL) GAS TANKS FOR EMISSIONS PURPOSES. THAT CRACK CAUSED FUEL TO LEAK ... Read more
SUZUKI
XL-7
(2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Oct 4, 2005
Incident date: Aug 26, 2005
WE PURCHASED A 2004 XL7 MAY 28 2004 AND CURRENTLY THE VEHICLE HAS APPROXIMATELY 38K MILES. SO FAR WE HAVE HAD TO REPLACE THE BRAKE LINING TWICE SO THE VEHICLE IS NOW ON IT'S THIRD SET OF BRAKES. THIS SEEMS TO BE A PROBLEM. MY FATHER ALSO HAS THE SAME VEHICLE, WITH 36K MILES. HE TOO HAS HAD THE BRAKE LINING REPLACED TWICE. THIS CANNOT BE NORMAL! PLEASE INVESTIGATE. *JB
Incident date: Oct 1, 2005
FRONT BRAKE FAILS TO STOP VEHICLE. FRONT BRAKE LEVER TRAVEL IS EXCESSIVE AND OFTEN TOUCHES THE THROTTLE GRIP WITHOUT PROVIDING ANY SIGNIFICANT DECELERATION. DEALER RECENTLY BLED BRAKES AT THE 4000 MILE SERVICE. ALMOST HAD AN ACCIDENT ON OCT 1, 2005 WHEN THE MOTORCYCLE WAS UNABLE TO STOP IN AN EMERGENCY SITUATION. HAD TO CHANGE LANES TO AVIOD A REAR END COLLISION. THIS PROBLEM HAS OCCURRED WITH... Read more
Incident date: Sep 24, 2005
DT: THE CONTACT STATED THE AIR BAG LIGHT WAS ON ALL OF THE TIME. IT CAME ON THE 29 AUGUST 2005. WAS NOT SURE IF THE AIR BAG WORKED. THE CONTACT TOOK VEHICLE TO DEALER ABOUT TWO WEEKS AGO AND ALSO ON THE 9-24-2005. THEY TOLD HIM THEY HAVE TO REPLACE THE PARTS, AND THAT THEY HAVE ORDERED THE PARTS. HE FELT LIKE THEY WERE TAKING TOO MUCH TIME TO FIX THE VEHICLE. THEY TOLD HIM IT WOULD BE TW... Read more
Incident date: Aug 29, 2005
DT: WHILE TRAVELING ON THE HIGHWAY ON AUGUST 29, 2005 THE PASSENGER'S SIDE FRONT AND REAR TIRES BLEW OUT. THERE WERE PLASTIC WHEEL COVERS ON THE VEHICLE, WHICH CAUSED THE FRONT AND REAR TIRES TO POP. THEY WERE ADVERTISED AS ALUMINUM , AND IN THE OWNER'S MANUAL IT STATED THAT THESE WERE ALUMINUM. CONTACTED THE MANUFACTURER. THEY CLAIMED IT WAS COVERED, BUT THEY SAID CONSUMER'S VEHICLE RAN OVE... Read more
Incident date: Sep 1, 2002
DT: THE OWNER'S MOTORCYCLE WHEEL LOCKED THREE YEARS AGO. THE INCIDENT OCCURRED WHILE DRIVING AT A LOW SPEED. IT SOUNDED LIKE IT BACKFIRED, AND THEN THE WHEEL LOCKED. THERE WAS A SKID, AND ENTIRE ENGINE LOCKED . THE OWNER WAS GOING SLOW ENOUGH TO CATCH HIMSELF. THE MOTORCYCLE STILL HAD NOT BEEN TAKEN TODEALER FOR REPAIRS. THE SIDE COVER WAS REMOVED FROM THE MOTOR. THE MOTORCYCLE HAS AN ELECTRICAL ... Read more
Crash
Incident date: Jun 19, 2004
THIS COMPLAINT IS IN REFERENCE TO MY 2003 SUZUKI SV100S,CALIFORNIA MODEL[XXX]. I AM THE ORIGINAL OWNER AND THE BIKE HAS 23,000 MILES ON IT NOW. THE PROBLEM IS WITH FUEL LEAKING FROM A SPOT WELD ON THE BOTTOM OF THE FUEL TANK. I HAD THE ORIGINAL TANK REPLACED LAST YEAR UNDER THE EMISSIONS WARRANTY WHEN IT HAD ABOUT 16,000 MILES FOR FUEL LEAKING FROM THE SAME PLACE. UNDERNEATH THE TANK THERE IS A... Read more
Incident date: Sep 1, 2005
I OWN A SUZUKI SIDEKICK 5 SPEED AND IT CONSTANTLY HAS CLUTCH CABLE AND CLUTCH PEDAL ISSUES. I HAVE FOUND THAT THE PEDAL IS MADE OUT OF WHAT I CALL POT METAL (CHEAP METAL) AND IT IS ALWAYS BREAKING COST TO REPLACE PART IS ABOUT $50 EACH TIME IT BREAKS AND I HAVE OWNED THE CAR SINCE 2000 AND REPLACE ALMOST 1 A YEAR. THE SECOND PROBLEM IS THE CLUTCH CABLE WHICH I HAVE TO REPLACE ALMOST TWICE A YEAR A... Read more
Incident date: Sep 19, 2005
DT: THE CONSUMER STATES THAT THERE IS SOMETHING WRONG WITH THE REAR BRAKES. THE PISTON IS PRESSING THE PAD AGAINST THE CALIPER AND WILL NOT RELEASE. THE PADS ARE WEARING OUT REAL FAST. THE DEALER/ MANUFACTURER HAVE BEEN NOTIFIED. THERE HAS BEEN NO RESPONSE. *AK THE CONSUMER STATED THERE HAS BEEN A PROBLEM WITH THE CALIPER SINCE THE MOTORCYCLE WAS PURCHASED. UPDATED 01/11/06. *JB
Incident date: Sep 19, 2005
DT: THE CONSUMER STATES THAT THERE IS SOMETHING WRONG WITH THE REAR BRAKES. THE PISTON IS PRESSING THE PAD AGAINST THE CALIPER AND WILL NOT RELEASE. THE PADS ARE WEARING OUT REAL FAST. THE DEALER/ MANUFACTURER HAVE BEEN NOTIFIED. THERE HAS BEEN NO RESPONSE. *AK THE CONSUMER STATED THERE HAS BEEN A PROBLEM WITH THE CALIPER SINCE THE MOTORCYCLE WAS PURCHASED. UPDATED 01/11/06. *JB
Incident date: Sep 6, 2005
INCIDENTS HAVE OCCURRED WHERE THE CAR SURGES AND/OR STALLS WHILE IN OPERATION. WHEN USING CRUISE CONTROL THE CAR SURGES. IF DRIVING IN THE CITY THE CAR STALLS OUT IN TRAFFIC. THE DEALERSHIP HAS REPLACED THE ECM UNIT BUT THE CAR STILL DOES NOT OPERATE CORRECTLY. READINGS ON THE ENGINE ARE NOT TO MANUFACTURES STANDARDS BOTH BEFORE AND AFTER REPLACEMENT OF ECM. THE DEALERSHIP IS STILL WORKING ON... Read more
Incident date: Aug 3, 2005
I TOOK MY CAR IN TO BIRMINGHAM SUZUKI BECAUSE MY CAR WAS SHAKING AND WHEN YOU TURN THE CAR IT WOULD MAKE A POPPING NOISE. THEY REPAIR SHOP TOLD ME IT WAS THE RACKING PINION AND THE TIE ROD. THEY ALSO TOLD ME THAT THE CARE WAS UNSAFE TO DRIVE UNTIL IT WAS REPAIRED. MY EXTENDED WARRANTY COVERED IT. I TOOK MY CARE BACK IN ON SEPT. 6, 2005 BECAUSE MY CAR WOULD NOT START. THE REPAIR SHOP AT BIRMING... Read more
Incident date: Aug 3, 2005
I TOOK MY CAR IN TO BIRMINGHAM SUZUKI BECAUSE MY CAR WAS SHAKING AND WHEN YOU TURN THE CAR IT WOULD MAKE A POPPING NOISE. THEY REPAIR SHOP TOLD ME IT WAS THE RACKING PINION AND THE TIE ROD. THEY ALSO TOLD ME THAT THE CARE WAS UNSAFE TO DRIVE UNTIL IT WAS REPAIRED. MY EXTENDED WARRANTY COVERED IT. I TOOK MY CARE BACK IN ON SEPT. 6, 2005 BECAUSE MY CAR WOULD NOT START. THE REPAIR SHOP AT BIRMING... Read more
Incident date: Jan 2, 2005
DT: THE CALLER SAID VEHICLE WILL NOT START. HE HAS CRANKED IT UNTIL THE BATTERY DIED. HE SAID THAT THERE WAS A BURNING SMELL UNDER THE HOOD. IT STARTED DOING IT A FEW TIMES, AND NOW IT DOES IT ALL THE TIME. THE CALLER TOOK VEHICLE TO THE DEALER 5 TIMES. HE SAID THAT AFTER THE DEALER FIXED THE VEHICLE IT WILL START FOR AWHILE, BUT THE PROBLEM CAME BACK ,AND IT WILL NOT START. DEALER AND MANU... Read more
Incident date: May 14, 2005
THE IMPROPERLY WELDED FRAME FAILED AND CAUSED A CRASH. THE MOTORCYCLE IS AT AN INDEPENDENT METALLURGICAL LABORATORY AND AVAILABLE FOR INSPECTION. THE CONTACT INFORMATION IS: JESSE A. GRANTHAM, 1070 WEST 124TH, THORNTON, CO 80234, (303) 451-6759, [email protected]. *NM
Crash
1 injured