Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Jun 20, 2006
1. LOOSE OIL BOLT CAUSED OIL LEAK 1ST DAY OF OWNERSHIP. IT WAS TIGHTENED TO FIX OIL LEAK. 3 DAYS TO REPAIR 2. 3 DAYS LATER HEAD GASKET BLOWN CAUSED OIL LEAK. TOOK 19 DAYS TO FIX PROBLEM. REPLACED WITH NEW HEAD GASKET. 3. 3 DAYS LATER, NEW HEAD GASKET BLOWN. REPLACED AGAIN WITH NEW GASKET, 4 DAYS TO REPAIR. 4. 1 HOUR AFTER PICKUP FROM 2ND NEW HEAD GASKET, OIL LEAK FOR FOURTH TIME. GUESSED AS A F... Read more
Incident date: Jul 7, 2006
I PURCHASED THIS VEHICLE BRAND NEW ON JUNE 28TH, 2006. ON JULY 7TH, I NOTICED A SUBSTANTIAL AMOUNT OF OIL ON MY RIGHT BOOT. MILEAGE AT THAT TIME WAS 269 MILES. I WAS STILL IN THE MANUFACTURERS RECOMMENDED BREAK-IN PERIOD, SO I HAD NOT TAKEN THE VEHICLE ABOVE 5000 RPM'S AT ALL. I TOOK THE VEHICLE TO THE DEALERSHIP ON JULY 11TH, 2006. THE MECHANIC DIAGNOSED THE PROBLEM AS A HEAD GASKET LEAK/BLOWN HE... Read more
Incident date: May 1, 2006
THE A/C COMPRESSOR HAS FAILED AT APPROX. 47,000 MILES. I HAVE CHECKED WITH MANY OTHER SUZUKI OWNERS AND THE DEALERSHIP HERE LOCALLY. THEY ALL STATE THIS IS COMMON FOR SUZUKI'S. DUE TO THE HIGH REPLACEMENT COST OF THE COMPRESSOR I AM CURRENTLY WITHOUT A/C WITH A 110 DEGREE HEAT INDEX. I WILL BE PURCHASING THE NEW COMPRESSOR AND HAVING IT INSTALLED SOON. *JB
Incident date: Apr 28, 2006
ROUGH IDLING PROBLEMS / NO START PROBLEMS AFTER OWNING NEW 2006 SUZUKI FORENZA THREE DAYS. FIRST TIME HAPPENED AT GAS STATION. TOOK FOUR ATTEMPTS TO GET CAR RUNNING . HAPPENED INTERMITTENTLY. TOOK CAR TO DEALERSHIP. REPLACED SPARK PLUG AND INSTALLED NEW COMPUTER. SAME PROBLEMS OCCURRED TWO DAYS LATER. HAVE HAD NEWER PROBLEMS OCCUR. CAR ON FOUR OCCASIONS HAS ALMOST DIED WHILE DRIVING, WARNING LIGHT... Read more
Incident date: Jul 27, 2006
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE THE VEHICLE FELT AS IF IT WAS GRABBING AND WHILE DEPRESSING THE ACCELERATOR PEDAL IT FELT AS IF IT WAS JERKING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE COMPUTER IN THE TRANSMISSION NEEDED TO BE REPLACED.
Incident date: Jul 26, 2006
DT*: THE CONTACT STATED, WHILE PULLING OFF THE ROAD TO PARK, THE VEHICLE DRIFTED UP TO THE CURB AT 1 MPH. OR LESS. WHEN THE FRONT LEFT TIRE MADE CONTACT WITH THE CURB, THE SIDEWALL OF THE TIRE BLEW OUT. THE SERVICE DEALER REFERRED THE CONTACT TO THE VEHICLE MANUFACTURER, WHO REFERRED THE CONTACT TO THE TIRE MANUFACTURER, STATING IT WAS A WARRANTY ISSUE. THE CONTACT IS WAITING TO HEAR BACK FROM THE... Read more
Incident date: Jun 21, 2006
THE CLOCK SPRING IN THE STEERING COLUMN OF MY VEHICLE MAKES A TERRIBLE SOUND WHEN IT IS TURNED AT LOW SPEEDS. I BROUGHT IT IN FOR REPAIR UNDER THE WARRANTY AND SUZUKI REPLACED IT. THE REPLACED PART CONTINUED TO MAKE THE SAME SOUND SO I BROUGHT IT IN AGAIN. THE DEALERSHIP STATED THAT SUZUKI WOULD NOT AUTHORIZE A NEW PART, ONLY THAT THEY NEEDED TO "LUBE THE HELL OUT OF IT." THE LUBING HAS NOT FI... Read more
Incident date: Jul 20, 2006
DT*: THE CONTACT STATED THAT WHILE DRIVING 50 MPH MAKING ON A MAJOR HIGHWAY THE LEFT REAR PASSENGER PEG DETACHED RELEASING THE PASSENGER; A 12 YEAR OLD CHILD. THE PASSENGER WAS SECURED BY THE CONTACT WHILE TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THE FRAME AND BRAKE LINE WAS RUSTED DUE TO EXPOSURE TO AIR. THE DEALER ALSO EXPRESSED THAT THE BROKEN FRAME COULD HAVE BEEN ... Read more
Incident date: Jul 4, 2006
MY 2005 SUZUKI C50 MOTORCYCLE HAS DEVELOPED CRACKS IN THE FRONT AND REAR HUBS OF THE WHEELS. THE MOTORCYCLE HAS LESS THAN 2000 MILES ON IT. I FOUND THE CRACKS AFTER LEARNING ABOUT THEM ON THE INTERNET. THESE CRACKS APPEAR TO BE VERY COMMON WITH THIS BIKE. SUZUKI SHOULD INVESTIGATE AND EITHER REPLACE THE RIMS OR NOTIFY THE OWNERS IF THIS IS NOT SOMETHING TO BE CONCERNED WITH. I WOULD LIKE TO CO... Read more
Incident date: Jul 25, 2006
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING. THE DEALERSHIP DETERMINED THE AIRBAG CONNECTOR NEEDED TO BE CLEANED DUE TO CORROSION. AFTER THE VEHICLE WAS RETURNED FROM THE DEALER, THE LIGHT ILLUMINATED AGAIN. THE DEALERSHIP CONCLUDED THAT THE AIRBAG SENSOR WAS FAULTY.
Incident date: Jul 22, 2006
DT*: THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE PROBLEM IS DUE TO WIRE MOVEMENT EACH TIME THE DRIVER SEAT IS ADJUSTED.
Incident date: Jul 19, 2006
THE SEALED PROJECTION-BEAM HEADLIGHT ASSEMBLY ON MY 2001 SUZUKI BANDIT GSF1200S MOTORCYCLE HAS AN INTERNAL COATING OF FINE BLACK POWDER ON THE HIGH BEAM LENS THAT HAS REDUCED THE HIGH BEAM OUTPUT TO PRACTICALLY NIL. THIS DEFECT APPARENTLY RESULTS FROM POOR QUALITY CONTROL DURING THE MANUFACTURING PROCESS, AND HAS PROGRESSED OVER TIME TO THE POINT WHERE RIDING THE MOTORCYCLE IS DANGEROUS AT NIGHT,... Read more
Incident date: Jul 19, 2006
I HAVE OWNED THIS CAR FOR ABOUT 8 MONTHS AND THE WINDSHIELD HAS NOW CRACKED OR CHIPPED TWICE FROM SMALL STONES OFF THE ROAD. I HAVE SIGNIFICANT WORRIES ABOUT THE QUALITY OF THIS GLASS IF IT IS FAILING SO EASILY. I UNDERSTAND THE ISSUES COULD BE FLUKES, BUT I AM NOT SURE AFTER A SECOND FAILURE. THE STONE IN THIS INCIDENT WAS VERY SMALL AND SHOULD NOT, IN MY OPINION, CAUSED A CRACK SO EASILY. I ... Read more
Incident date: Jan 1, 2006
DEVELOPMENT OF "BRAKE SHAKE" UNDER NORMAL CONDITIONS, I.E. USAGE UNDER 15,000 MILES ANNUALLY; WARPED FRONT DISCS DUE TO INFERIOR MANUFACTURE/MATERIALS; ATTEMPTED TO RESOLVE UNDER WARRANTY; ADVISED BY SEVERAL DEALERSHIPS TO HAVE BRAKE PADS CHANGED AGAIN, NORMAL BRAKE PAD SEATING REACTION, OTHER LIES, ETC. *NM
Incident date: Jun 6, 2006
SUZUKI IS AWARE OF LATENT DEFECTS CONCERNING TIMING CHAIN COVER SEALS THAT LEAK OIL AND WILL WORSEN OVER TIME. IT IS DOCUMENTED THAT THE LEAKS OCCUR WITH SUZUKI GRAND VITARAS FROM 1999-2001. MY GRAND VITARA IS ONE OF THOSE CARS WITH THE LATENT DEFECT. I TOOK IT TO A AUTHORIZED SUZUKI MECHANIC AS REQUIRED, BUT THEY NEVER INFORMED ME THAT SUZUKI WAS AWARE OF THE PROBLEM. AFTER FURTHER RESEARCH O... Read more
Incident date: Jul 17, 2006
CAR PURCHASED 8/17/05 IN CT. OWNER MOVED TO TALLAHASSE 8/25/05. ROUTINE MAINTENANCE PERFORMED AT TALLAHASSEE SUZUKI DEALER. OWNER MOVED TO MIAMI JAN 06. FLAT TIRE NOTICED 8/16/06 AND LACK OF TREAD ON BOTH REAR TIRES. CAR TAKEN TO SUZUKI DEALER IN MIAMI ON 7/17/06 FOR REPAIR & EXPLANATION. DEALER SAYS TIRES WERE NOT ROTATED BY TALLAHASSEE SUZUKI DEALERSHIP DURING ROUTINE MAINTENANCE. OWNER TRUS... Read more
Incident date: Jul 26, 2005
ON OR ABOUT JULY 26, 2005, DR. ____PURCHASED A 2005 SUZUKI VERONA EX FROM THE SUZUKI DEPOT. SINCE THAT TIME, THE VEHICLE HAS UNDERGONE A MULTITUDE OF PROBLEMS, MANY OF WHICH SUZUKI HAS BEEN UNABLE OR UNWILLING TO FIX. SINCE ITS PURCHASE ELEVEN MONTHS AGO, THE VEHICLE HAS EXHIBITED AIR CONDITIONING PROBLEMS, CAR SEAT WARMER PROBLEMS, CAR DOOR PROBLEMS, RECURRING ENGINE LIGHT PROBLEMS AND, MOST RE... Read more
Incident date: Jul 3, 2006
I BOUGHT MY CAR BRAND NEW WITH JUST 15 MILES ON IT AND HAD IT FOR 2 WEEKS AND THEN IT STARTED GIVING ME PROBLEMS WITH STARTING. *JB
Incident date: Jul 3, 2006
I BOUGHT MY CAR BRAND NEW WITH JUST 15 MILES ON IT AND HAD IT FOR 2 WEEKS AND THEN IT STARTED GIVING ME PROBLEMS WITH STARTING. *JB
Incident date: Apr 16, 2006
I BOUGHT NY 2003 SUZUKI XL7 IN MARCH 2006 . I WAS PUTTING GAS IN WHEN THE FUEL TANK DOOR FELL OFF. BEFORE THE WARRANTY WAS UP. I CALLED THE DEALERSHIP HE SAID IT WAS NOT COVERED BUT COULD GET ME A NEW ONE AND PAINT IT FOR ABOUT $100.00. WHY I JUST BOUGHT IT LESS THAN 4 WEEKS AGO USED BUT I DIDN'T EXPECT IT. I WAS SHOCKED AND SO DISAPPOINTED BECAUSE I REALLY LIKE THIS VEHICLE. *JB
Incident date: Jul 3, 2006
I HAD AN OVERHEATING ISSUE WITH THE BIKE. THE MOTORCYCLE HAD 800 MILES ON IT. I WAS RIDING ON THE HIGHWAY WITH THE AIR TEMPERATURE AROUND 70 DEGREE. THE BIKE WAS RUNNING AROUND 200 DEGREES. WHEN I STOPPED FOR GAS AT THE GAS STATION THE BIKE IMMEDIATELY OVERHEATED UP TO 250 DEGREES WHEN I TURNED OFF THE ENGINE. AN INDEPENDENT PROFESSIONAL MOTORCYCLE REPAIR SHOP REPAIRED THE BIKE AFTER THE FAILURE A... Read more
Incident date: Jun 9, 2006
DT*: THE CONTACT STATED THAT THERE WERE SEVERAL PROBLEMS WITH THE VEHICLE. THE ENGINE WAS SMOKING AND THERE WAS A NOISE COMING FROM THE ENGINE. ALSO, THE BRAKES EXHIBITED EXTENDED STOPPING DISTANCE. ON OCCASION, THE VEHICLE ACCELERATED WITHOUT EFFORTS. THE CONTACT ALSO EXPRESSED THAT GAS LEAKED AND WOULD NOT TRANSMIT TO THE ENGINE. THE OIL LIGHT ILLUMINATED EVEN WHEN WAS JUST INPUT.
Incident date: Jun 9, 2006
DT*: THE CONTACT STATED THAT THERE WERE SEVERAL PROBLEMS WITH THE VEHICLE. THE ENGINE WAS SMOKING AND THERE WAS A NOISE COMING FROM THE ENGINE. ALSO, THE BRAKES EXHIBITED EXTENDED STOPPING DISTANCE. ON OCCASION, THE VEHICLE ACCELERATED WITHOUT EFFORTS. THE CONTACT ALSO EXPRESSED THAT GAS LEAKED AND WOULD NOT TRANSMIT TO THE ENGINE. THE OIL LIGHT ILLUMINATED EVEN WHEN WAS JUST INPUT.
Incident date: Jun 30, 2006
MY SON WAS RIDING UP OUR ROAD ON HIS SUZUKI GSX-R600. WHEN HE HIT HIS BRAKES TO A VOID HITTING A CAT. THE FRONT FRAME OF HIS MOTORCYCLE BROKE APART. AT THE WELD. ALL THE WELDS ON THIS FRAME LET GO. *JB
Crash
1 injured
Incident date: Jun 15, 2006
DT*: THE CONTACT STATED THAT WHILE DRIVING BETWEEN 50 TO 70 MPH (BETWEEN 3000 AND 4500 RPM), THE ENGINE VIBRATED EXCESSIVELY. THIS ISSUE HAS BEEN PROGRESSIVELY WORSENING. AS A CONSEQUENCE OF THE ISSUE THE DRIVER'S HANDS FELL ASLEEP AFFECTING THE ABILITY TO CONTROL THE BREAKING AND THE ACCELERATION OF THE MOTORCYCLE. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THE PROBLEM WAS NORMAL. UP... Read more
Incident date: May 21, 2006
WHILE RIDING MY 2006 SUZUKI GSXR 1000 PURCHASED IN JAN. OF THIS YEAR A DOG ENTERED THE ROAD WHILE I WAS EXITING A TURN. I BROUGHT THE BIKE TO AN UPRIGHT POSITION AND APPLIED BOTH BRAKES. THE REAR OF MY BIKE WENT UP IN THE AIR TO ABOUT THE 11 O'CLOCK POSITION. I RELEASED MY FRONT BRAKES AND THE REAR CAME BACK DOWN STILL IN AN UPRIGHT POSITION BUT WHEN MY WHEEL MADE CONTACT WITH THE ROAD MY FRAME JU... Read more
Crash
1 injured
Incident date: Jul 5, 2006
DT*: THE CONTACT STATED AT VARIOUS SPEEDS WHILE APPLYING PRESSURE TO THE BRAKES, THE BRAKES GRABBED CAUSING THE VEHICLE TO JERK. THE HARDER THE PRESSURE APPLIED TO THE BRAKES, THE WORSE THE GRABBING BECAME. THE PROBLEM WAS PROGRESSIVELY GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHERE IT WAS DETERMINED BOTH FRONT AND BACK BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTU... Read more
Incident date: May 28, 2006
I BOUGHT A SUZUKI FORENZA 2006 IN 10/2005 AND SINCE FEBRUARY 2006 I'VE BEEN HAVING THE SAME PROBLEM, 5 OUT OF 7 DAYS IT DOES NOT WANT TO START, I HAVE TAKEN THE CAR TO THE DEALER FOR THE SAME THING THREE TIMES AND I CALL EVERY WEEK FOR THE SAME REASON, NOW THEY ARE TELLING ME THAT THEY ARE AWARE OF THIS PARTICULAR PROBLEM WITH THE FORENZAS BUT THEY DO NOT HAVE A FIX FOR THIS PROBLEM AND THERE IS N... Read more
Incident date: Jun 15, 2006
DT*: THE CONTACT STATED THAT THE AIRBAG LIGHT WAS ILLUMINATED. THE DEALER DETERMINED THAT THE AIRBAG WILL NOT DEPLOY, HOWEVER THEY ARE NOT ABLE TO REPAIR THE AIRBAG PROBLEM.
SUZUKI
GRAND VITARA XL-7
(2004) - AIR BAGS:FRONTAL
Jun 30, 2006
Incident date: Jun 25, 2006
DRIVING SOUTH ON INTERSTATE 81 (MILE MARKER 109-110) SEVERAL CARS, INCLUDING MYSELF, LOST CONTROL OF THEIR VEHICLES (HYDROPLANING) THROUGH THIS SECTION OF THE HIGHWAY. IT WAS APPARENTLY A KNOWN PROBLEM AREA TO EMERGENCY PERSONNEL, POLICE AND TOW COMPANIES AND FROM TALKING TO ALL OF THEM PENN DOT REFUSES TO DO ANYTHING ABOUT IT. THE LOCALS CALL IT 'DEAD MAN'S TRAP' OR SOMETHING LIKE THAT. THE TO... Read more
Crash
Incident date: Feb 15, 2003
DT*: THE CONTACT STATED THE BUTTON USED TO OPEN THE SLIDING DOORS JAMMED. THE OCCUPANTS IN THE BACK SEAT WERE UNABLE TO EXIT THE VEHICLE. THE VEHICLE DOOR WAS RIGGED WITH A SCREW DRIVER TO RELEASE THE PASSENGERS AND FIX THE DOOR JAM. THE DEALERSHIP HAS BEEN ALERTED.
Incident date: Jun 15, 2006
APPROXIMATELY IN JUNE 2005 A NOISE AND VIBRATION DEVELOPED WHEN RUNNING THE A/C AND IT TURNED OUT TO BE THE S-BELT TENSIONER, WHICH WAS REPLACED AT MY EXPENSE, AT CRAWFORD SUZUKI ON AIRWAYS BLVD. IN EL PASO, TEXAS.ON JUNE 12, 2006, WHILE RETURNING FROM TUCSON, AZ, MY WIFE NOTICED A VIBRATION AND NOISE. I TOOK THE CAR TO CRAWFORD SUZUKI ON 6/15/2006 (SMCS345882). AFTER THE CAR WAS EXAMINED BY THE T... Read more
Incident date: Jun 24, 2006
THE AIR BAG LIGHT CAME ON. CALLED HERTZ THROUGH WHOM WE HAVE A MAINTENANCE AGREEMENT FOR OIL CHANGES AND SUCH. HERTZ SCHEDULED US IN RIGHT AWAY BECAUSE IT WAS A SAFETY ISSUE. HERTZ TOOK IT TO THE LOCAL SUZUKI DEALERSHIP, JIM SMOLICH MOTORS. JSM TOLD HERTZ THAT THE AIR BAG SYSTEM WAS GROUNDING OUT AND THAT IT WAS A KNOWN ISSUE. AIR BAGS CAN DEPLOY AT WILL WITH THIS PROBLEM. JSM TRIED TO CONTACT ... Read more
Incident date: May 1, 2005
THE RPMS WILL VARY FROM 300 TO 600 OR MORE AT IDLE. *JB
Incident date: Mar 27, 2006
DT*: THE CONTACT STATED THE VEHICLE HAD A PROBLEM WITH THE FUEL PUMP. THE FIRST VEHICLE WAS EXCHANGED AT THE DEALER FOR ANOTHER VEHICLE OF THE SAME YEAR, MAKE AND MODEL AFTER SIX WEEKS DUE TO REPLACEMENT FUEL PUMPS NOT REPAIRING THE PROBLEM. THE REPLACEMENT VEHICLE HAS ALSO BEEN TAKEN TO THE DEALER FOR THE SAME PROBLEM WITH THE FUEL PUMP.
Incident date: Feb 17, 2006
DT*: THE CONTACT STATED WHILE DRIVING THE MOTORCYCLE FUELTANK STARTED LEAKING. THERE IS A RECALL FOR THIS FAILURE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO AFTER 90 DAYS HAS NOT REPLACED THE FUEL TANK ACCORDING TO THE RECALL INSTRUCTIONS.
Incident date: Jun 1, 2006
WITHIN THE FIRST THREE DAYS OF PURCHASE,STARTED TO HAVE TROUBLE STARTING THE CAR IN THE MORNINGS. TOOK THE THING BACK. THEY HAVE HAD THE THING ALMOST TWO WEEKS NOW. THEY CANNOT TELL ME ANYTHING ABOUT THE PROBLEM. ALL THEY HAVE SAID TO ME IS " YOU HAVE A RENTAL" . *NM
Incident date: Jun 17, 2006
2003 SUZUKI SV1000S, BIKE WAS RUNNING FINE FOR THREE YEARS. STOPPED BIKE FOR 15 MINUTES. COME BACK TO FIND NO POWER. CAUSE IS A FAULTY CONNECTOR BETWEEN IGNITION SWITCH AND MAIN WIRING HARNESS. IF CONNECTOR WOULD HAVE SHORTED WHILE IN A TURN THE BIKE COULD HAVE WENT DOWN INJURING MYSELF. I HAVE CONTACTED THE LOCAL DEALER. THEY ARE CHECKING TO SEE IF SUZUKI HAS CHANGED THAT CONNECTOR ON THE ... Read more
Incident date: Mar 29, 2006
DT*: THE CONTACT STATED THAT THE AIRBAG OFF INDICATOR LIGHT REMAINED ILLUMINATED WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP, WHO DETERMINED THAT THE VEHICLE WAS OPERATING THE WAY IT WAS DESIGNED TO OPERATE. THE CONTACT EXPRESSED THIS WOULD BE A SAFETY CONCERN IN CASE OF AN ACCIDENT WHERE THE PASSENGER AIRBAG DOES NOT DEPLOY. THE PASSENGER... Read more
Incident date: Jun 21, 2006
I BOUGHT A NEW 2006 SUZUKI FORENZA FROM A DEALER ON 23 MAY 2006. AFTER ONE WEEK WITH THE CAR, I BEGAN HAVING PROBLEMS IN THAT IT DOES NOT START AFTER IT SITS FOR A WHILE. I CALLED THE SALESMAN ON 2 JUN 06 AND TOLD HIM THAT FOR THE THIRD TIME THAT WEEK, IT DIDN'T START. HE DIDN'T INFORM ME OF ANY PROBLEM WITH THE VEHICLE AND JUST STATED IT SHOULDN'T HAPPEN AND TO HAVE IT TOWED IN. I WENT BACK ... Read more
Incident date: Jun 15, 2006
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. WHILE ATTEMPTING TO START THE VEHICLE THE ENGINE FAILED. WHEN USING THE AIR CONDITIONER THERE WAS AN EXHAUST SMELL. THE PROBLEMS OCCURRED INTERMITTENTLY. ALTHOUGH THE DEALERSHIP WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE. THE MANUFACTURER HAS NOT BEEN ALERTED.
Incident date: Jun 15, 2006
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. WHILE ATTEMPTING TO START THE VEHICLE THE ENGINE FAILED. WHEN USING THE AIR CONDITIONER THERE WAS AN EXHAUST SMELL. THE PROBLEMS OCCURRED INTERMITTENTLY. ALTHOUGH THE DEALERSHIP WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE. THE MANUFACTURER HAS NOT BEEN ALERTED.
Incident date: Jun 15, 2006
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. WHILE ATTEMPTING TO START THE VEHICLE THE ENGINE FAILED. WHEN USING THE AIR CONDITIONER THERE WAS AN EXHAUST SMELL. THE PROBLEMS OCCURRED INTERMITTENTLY. ALTHOUGH THE DEALERSHIP WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE. THE MANUFACTURER HAS NOT BEEN ALERTED.
Incident date: May 5, 2006
1. I PURCHASED A 2005 SUZUKI FORENZA ON MAY 18, 2005. FROM THE FIRST MONTH OF OWNING THE CAR THE PASSENGER BACK WHEEL HAD BEEN TREMBLING. I PAID OVER $600 REPLACING TIRES AND NAPLETON SUZUKI COULD NEVER FIND WHAT WAS WRONG. 2. ON MAY 5, 2006, I WAS DRIVING MY CAR AND THE PASSENGER BACK WHEEL BROKE, AND THE STRUT, AXEL, AND BARRING BROKE. I HAD TO PAY $1033.00 OUT OF POCKET EXPENSES BECAUSE SUZU... Read more
Incident date: May 5, 2006
1. I PURCHASED A 2005 SUZUKI FORENZA ON MAY 18, 2005. FROM THE FIRST MONTH OF OWNING THE CAR THE PASSENGER BACK WHEEL HAD BEEN TREMBLING. I PAID OVER $600 REPLACING TIRES AND NAPLETON SUZUKI COULD NEVER FIND WHAT WAS WRONG. 2. ON MAY 5, 2006, I WAS DRIVING MY CAR AND THE PASSENGER BACK WHEEL BROKE, AND THE STRUT, AXEL, AND BARRING BROKE. I HAD TO PAY $1033.00 OUT OF POCKET EXPENSES BECAUSE SUZU... Read more
Incident date: Jun 12, 2006
DT*: THE CONTACT STATED THE AIR BAG LIGHT REMAINS ILLUMINATED. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP THREE TIMES. TODAY WILL BE THE FOURTH TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP. EVERY TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP, THE LIGHT IS RESET, BUT THE LIGHT CONTINUES TO ILLUMINATE. THE CONTACT IS CONCERNED THE AIR BAGS ARE NOT WORKING PROPERLY.
Incident date: Jun 12, 2006
DT*: THE CONTACT STATED WHILE ACTIVATING THE LEFT TURN SIGNAL AT ANY SPEED THE SWITCH FAILED TO DISENGAGE AFTER THE TURN IS COMPLETED. UPON INSPECTION THE DEALERSHIP DETERMINED THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. IT WAS DETERMINED THE TURN SIGNAL SWITCH WAS NOT GOING TO BE REPLACED. UPDATED 07/05/06 *JB
Incident date: Jan 28, 2005
ELECTRICAL MALFUNTIONS, DASHBOARD METERS WERE MOVING UP AND DOWN ERRATICALLY. I TOOK THE CAR TO THE DEALERSHIP ABOUT 5 TIMES, THEY SAID THE PROBLEM WAS CORRECTED BUT IT CONTINUED TO HAPPEN. THE DEALERSHIP FINALLY CORRECTED THE PROBLEM (OR SO THEY BELIEVED) AND THAT TOOK ABOUT 2 WEEKS TO FINISH. NOW THE DOORS ARE LOCKING AND UNLOCKING BY THEMSELVES. I'M THINKING ABOUT GETTING RID OF THE CAR. *NM
Incident date: Jan 28, 2005
ELECTRICAL MALFUNTIONS, DASHBOARD METERS WERE MOVING UP AND DOWN ERRATICALLY. I TOOK THE CAR TO THE DEALERSHIP ABOUT 5 TIMES, THEY SAID THE PROBLEM WAS CORRECTED BUT IT CONTINUED TO HAPPEN. THE DEALERSHIP FINALLY CORRECTED THE PROBLEM (OR SO THEY BELIEVED) AND THAT TOOK ABOUT 2 WEEKS TO FINISH. NOW THE DOORS ARE LOCKING AND UNLOCKING BY THEMSELVES. I'M THINKING ABOUT GETTING RID OF THE CAR. *NM
Incident date: Feb 20, 2006
LETTER OF COMPLAINT AND FRUSTRATION ON THE POOR QUALITY OF 2003 SUZUKI XL-7 AND SUBSEQUENT PATHETIC LACK OF SERVICE AT THE DEALER. *TS ***NAR*** THE MOLDING ON THE RUNNING BOARDS ON BOTH SIDES OF THE VEHICLE CAME OFF. ALL THE SEAT BELTS EXCEPT FOR THE FRONT DRIVER AND PASSENGER LOCK FOR NO REASON. ONCE LOCKED THE SEAT BELTS CAN NOT BE LOOSENED. THE SEAT BELT HAS TO BE UNBUCKLED THE ALLOWED TO... Read more