Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Dec 1, 2005
SUZUKI AUTOMOTIVE OF CERRITOS AND SANTA ANA HAVE FAILED TO TIMELY REPAIR AND/OR INSTALL DAMAGED/DEFECTIVE PARTS ON MY 2005 FORENZA. DEFECTIVE/DAMAGED PARTS INCLUDE INTERIOR DOOR HANDLES, AIR BAG HARNESS/WIRING, AC KNOBS, STEREO BUTTONS ATTACHED TO STEERING WHEEL. FURTHER, SUZUKI HAS FAILED TO PROPERLY CORRESPOND WITH ME CONCERNING THESE ISSUES. MOST CONTACTS WERE INITIATED BY ME. *JB
Incident date: Dec 1, 2005
SUZUKI AUTOMOTIVE OF CERRITOS AND SANTA ANA HAVE FAILED TO TIMELY REPAIR AND/OR INSTALL DAMAGED/DEFECTIVE PARTS ON MY 2005 FORENZA. DEFECTIVE/DAMAGED PARTS INCLUDE INTERIOR DOOR HANDLES, AIR BAG HARNESS/WIRING, AC KNOBS, STEREO BUTTONS ATTACHED TO STEERING WHEEL. FURTHER, SUZUKI HAS FAILED TO PROPERLY CORRESPOND WITH ME CONCERNING THESE ISSUES. MOST CONTACTS WERE INITIATED BY ME. *JB
Incident date: Dec 1, 2005
SUZUKI AUTOMOTIVE OF CERRITOS AND SANTA ANA HAVE FAILED TO TIMELY REPAIR AND/OR INSTALL DAMAGED/DEFECTIVE PARTS ON MY 2005 FORENZA. DEFECTIVE/DAMAGED PARTS INCLUDE INTERIOR DOOR HANDLES, AIR BAG HARNESS/WIRING, AC KNOBS, STEREO BUTTONS ATTACHED TO STEERING WHEEL. FURTHER, SUZUKI HAS FAILED TO PROPERLY CORRESPOND WITH ME CONCERNING THESE ISSUES. MOST CONTACTS WERE INITIATED BY ME. *JB
Incident date: Dec 1, 2005
THE IDLE WILL NOT STAY AT ONE SPEED / GOES FROM 750 DOWN TO 300 BACK UP TO 1200 . THE DEALERS ACT LIKE THEY HAVE NEVER HEARD OF THIS PROBLEM AND DO NOT KNOW HOW TO FIX IT. THE 2 DEALERS IN MY AREA HAVE NOW CLOSED UP AND I HAVE TO GO FARTHER NOW TO GET IT SERVICED. *JB
Incident date: Sep 1, 2006
DT*: THE CONTACT STATED ON TWO OCCASIONS WHILE DRIVING 35-40 MPH THE FRONT END SHOOK VIOLENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND DRIFT INTO THE OTHER LANE. THE FIRST TIME THE VEHICLE WAS TRAVELING 55 MPH. IN ADDITION, THE STEERING WHEEL VIBRATED AT VARIOUS SPEEDS. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM.
Incident date: Sep 1, 2006
DT*: THE CONTACT STATED ON TWO OCCASIONS WHILE DRIVING 35-40 MPH THE FRONT END SHOOK VIOLENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND DRIFT INTO THE OTHER LANE. THE FIRST TIME THE VEHICLE WAS TRAVELING 55 MPH. IN ADDITION, THE STEERING WHEEL VIBRATED AT VARIOUS SPEEDS. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM.
Incident date: Oct 21, 2005
2005 SUZUKI AERIO STALLED WHEN GOING THROUGH A PUDDLE OF WATER. MECHANIC RELEASED VEHICLE TO THE CONSUMER WITH A NON WORKING AIRBAG. VEHICLE HAS YET TO BE REPAIRED BY THE MECHANIC. *KB WHEN THE CONSUMER DROVE THROUGH THE WATER, IT DAMAGED THE ENGINE. *JB
Incident date: Mar 15, 2005
2005 SUZUKI FORENZA STALLED WITHOUT WARNING. CONSUMER WOULD LIKE IT REPLACED UNDER LEMON LAW. *KB THE CONSUMER STATED THE VEHICLE WOULD SHIFT BACK AND FOURTH WHILE DRIVING. THE DEALER FOUND INTERNAL TRANSMISSION FAILURE. WHILE DRIVING, THE ENGINE WOULD LOOSE POWER. THE DEALER FOUND THE BRAKE LIGHT STICKING FROM THE SWITCH. *JB
Incident date: Mar 15, 2005
2005 SUZUKI FORENZA STALLED WITHOUT WARNING. CONSUMER WOULD LIKE IT REPLACED UNDER LEMON LAW. *KB THE CONSUMER STATED THE VEHICLE WOULD SHIFT BACK AND FOURTH WHILE DRIVING. THE DEALER FOUND INTERNAL TRANSMISSION FAILURE. WHILE DRIVING, THE ENGINE WOULD LOOSE POWER. THE DEALER FOUND THE BRAKE LIGHT STICKING FROM THE SWITCH. *JB
Incident date: Mar 15, 2005
2005 SUZUKI FORENZA STALLED WITHOUT WARNING. CONSUMER WOULD LIKE IT REPLACED UNDER LEMON LAW. *KB THE CONSUMER STATED THE VEHICLE WOULD SHIFT BACK AND FOURTH WHILE DRIVING. THE DEALER FOUND INTERNAL TRANSMISSION FAILURE. WHILE DRIVING, THE ENGINE WOULD LOOSE POWER. THE DEALER FOUND THE BRAKE LIGHT STICKING FROM THE SWITCH. *JB
Incident date: Aug 13, 2006
MY 2003 SUZUKI SV1000S MOTORCYCLE HAD AN INTERMITTENT TOTAL POWER(ELECTRICAL) FAILURE THAT WOULD RESULT IN THE BIKE SHUTTING OFF. I TOOK THE BIKE TO A DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM. THE WEEK OF AUGUST 13-19 IT BEGAN TO GET WORSE SO I STOPPED RIDING AND BEGAN TO RESEARCH ON MY OWN AND FOUND THE IGNITION SWITCH CONNECTOR HAD FAILED AND BEGAN TO BURN THE WIRES ON THE SWITCH END. FO... Read more
Incident date: May 12, 2006
1. CAR HESITATES TO START IN THE MORNING AND STALLS 2. CAR DEALER STATES IT NEEDS A SOFTWARE PART. 3. PART INSTALLED AND NOTHING BUT PROBLEMS AFTER THAT AS WELL. CAR LEAKED GAS, ENGINE LIGHT WOULD COME ON, CAR AGAIN WOULD HESITATE TO START AND WOULD STALL. DEALER PUTS NEW COMPUTER IN THE NEW CAR AND THE CAR RUNS WORSE THAN IT DID BEFORE. ENGINE LIGHT COMES ON AND CAR WOULD STALL GOING DOWN THE R... Read more
Incident date: Mar 15, 2006
APRIL 28, 2006 AMERICAN SUZUKI MOTOR CORPORATION AUTOMOTIVE DIVISION P.O. BOX 1100 BREA, CA 92822-1100 TO WHOM IT MAY CONCERN: I BELIEVE THAT MY PASSENGER VEHICLE IS A LEMON UNDER THE NEW JERSEY LEMON LAW (N.J.S.A. 56:12-29 TO 56:12-49). I AM HEREBY MAKING A WRITTEN DEMAND FOR RELIEF UNDER THE NEW JERSEY LEMON LAW. I PURCHASED A SUZUKI, VERONA 2005, ON MARCH 4, 2006 FROM MATT BLATT IMPO... Read more
Incident date: Mar 15, 2006
APRIL 28, 2006 AMERICAN SUZUKI MOTOR CORPORATION AUTOMOTIVE DIVISION P.O. BOX 1100 BREA, CA 92822-1100 TO WHOM IT MAY CONCERN: I BELIEVE THAT MY PASSENGER VEHICLE IS A LEMON UNDER THE NEW JERSEY LEMON LAW (N.J.S.A. 56:12-29 TO 56:12-49). I AM HEREBY MAKING A WRITTEN DEMAND FOR RELIEF UNDER THE NEW JERSEY LEMON LAW. I PURCHASED A SUZUKI, VERONA 2005, ON MARCH 4, 2006 FROM MATT BLATT IMPO... Read more
Incident date: Jan 1, 1901
1998 SUZUKI 1500 INTRUDER LC BALL BEARINGS LOCKED THE ENGINE AT A SLOW SPEED. *KB *JB
Incident date: Jan 1, 1901
1998 SUZUKI 1500 INTRUDER LC BALL BEARINGS LOCKED THE ENGINE AT A SLOW SPEED. *KB *JB
Incident date: Jan 1, 1901
1998 SUZUKI 1500 INTRUDER LC BALL BEARINGS LOCKED THE ENGINE AT A SLOW SPEED. *KB *JB
Incident date: Aug 2, 2006
WHILE DRIVING THE CAR I NOTICED THE CAR STARTED MAKING A LOUD NOISE. I ASKED THE OPINION OF A MECHANIC WHO STATED THAT THE NOISE WAS COMING FROM THE MOTOR, AND HE WAS MORE LIKELY SURE THAT IT WAS SOMETHING CALLED "LIFTER." THE NEXT DAY I TOOK THE CAR TO THE CAR DEALER AND LEFT THE CAR THERE SO THEY CAN FIND THE PROBLEM. A WHOLE WEEK PASSED BY AND THEY STILL DIDN'T KNOW WHAT WAS WRONG WITH THE C... Read more
SUZUKI
GRAND VITARA
(2006) — POWER TRAIN:DRIVELINE:DRIVESHAFT
Aug 23, 2006
Incident date: Aug 1, 2006
SUBMISSION FOR DEFECTIVE 2006 SUZUKI GRAND VITARA 4X4. *TS THE CONSUMER NOTICED A SERIOUS VIBRATION IN THE DRIVE TRAIN AT 65 MPH. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE DRIVE SHAFT. THE DEALER TOOK A DRIVE SHAFT FROM ANOTHER VEHICLE AND INSTALLED IN THE CONSUMERS VEHICLE. NOW THE VIBRATION IS OCCURRING AT 45 MPH AS WELL AS 65 MPH. THE DEALER HAS TRIED 3 TIMES TO FIX THE PROBLEM. TH... Read more
Incident date: Jul 2, 2006
2004 SUZUKI VERONA STALLED WITHOUT WARNING. *KB DAYS AFTER THE VEHICLE WAS PURCHASED IT STALLED ON THE FREEWAY. THE CHECK ENGINE LIGHT ILLUMINATED. IT'S BEEN TWO YEARS SINCE THE FIRST INCIDENT YET THE DEALER STILL HASN'T BEEN ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE DEALER HAS REPLACED MANY COMPONENTS (O2 SENSOR, THROTTLE BODY ENGINE COIL) BUT NONE HAVE RECTIFIED THE PROBLEM. *NM
Incident date: Apr 10, 2006
I AM THE OWNER OF A 2004 SUZUKI VERONA. WITHIN 2 WEEKS OF PURCHASE THIS CAR HAS BEEN IN THE SHOP UP TO AT LEAST 20 TIMES. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY OR SO. THAT REALLY DID NOT BOTHER ME SO MUCH. LAST WINTER THE CAR DECIDED TO NOT ACCEPT FUEL. THEY FIXED THE PROBLEM AFTER ABOUT 2 WEEKS. FOR THE LAST 4 OR MORE MONTHS THIS CAR STALLS, IT SURGES, IT ACCELERATES ABOVE 3000 RPM A... Read more
Incident date: Apr 10, 2006
I AM THE OWNER OF A 2004 SUZUKI VERONA. WITHIN 2 WEEKS OF PURCHASE THIS CAR HAS BEEN IN THE SHOP UP TO AT LEAST 20 TIMES. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY OR SO. THAT REALLY DID NOT BOTHER ME SO MUCH. LAST WINTER THE CAR DECIDED TO NOT ACCEPT FUEL. THEY FIXED THE PROBLEM AFTER ABOUT 2 WEEKS. FOR THE LAST 4 OR MORE MONTHS THIS CAR STALLS, IT SURGES, IT ACCELERATES ABOVE 3000 RPM A... Read more
Incident date: Apr 10, 2006
I AM THE OWNER OF A 2004 SUZUKI VERONA. WITHIN 2 WEEKS OF PURCHASE THIS CAR HAS BEEN IN THE SHOP UP TO AT LEAST 20 TIMES. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY OR SO. THAT REALLY DID NOT BOTHER ME SO MUCH. LAST WINTER THE CAR DECIDED TO NOT ACCEPT FUEL. THEY FIXED THE PROBLEM AFTER ABOUT 2 WEEKS. FOR THE LAST 4 OR MORE MONTHS THIS CAR STALLS, IT SURGES, IT ACCELERATES ABOVE 3000 RPM A... Read more
Incident date: Apr 10, 2006
I AM THE OWNER OF A 2004 SUZUKI VERONA. WITHIN 2 WEEKS OF PURCHASE THIS CAR HAS BEEN IN THE SHOP UP TO AT LEAST 20 TIMES. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY OR SO. THAT REALLY DID NOT BOTHER ME SO MUCH. LAST WINTER THE CAR DECIDED TO NOT ACCEPT FUEL. THEY FIXED THE PROBLEM AFTER ABOUT 2 WEEKS. FOR THE LAST 4 OR MORE MONTHS THIS CAR STALLS, IT SURGES, IT ACCELERATES ABOVE 3000 RPM A... Read more
Incident date: Aug 16, 2006
DT*: THE CONTACT STATED WHILE A PASSENGER WAS IN THE FRONT PASSENGER SEAT, THE AIRBAG NOT ACTIVATED LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO SUGGESTED THE PASSENGER MUST SIT IN THE UPRIGHT POSITION TO ACTIVATE THE AIRBAG. THE MANUFACTURER ALSO SUGGESTED READING THE OWNER'S MANUAL WHERE THIS SAME INFORMATION COULD BE FOUND.
SUZUKI
GRAND VITARA
(2005) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Aug 15, 2006
Incident date: Feb 12, 2005
MY WIFE HAD JUST STEPPED OUT OF THE VEHICLE AFTER PUTTING THE KEYS IN THE IGNITION AND WALKED INSIDE TO GRAB SOMETHING FROM HER PARENT'S HOUSE. WHEN SHE RETURNED THE DOORS HAD AUTOMATICALLY LOCKED HER OUT, SHE HAD TO CALL A FRIEND TO BRING AN EXTRA KEY. LUCKILY SHE DIDN'T HAVE OUR DAUGHTER WITH HER OR SHE WOULD HAVE BEEN LOCKED INSIDE. WE JUST FIGURED IT WAS AN AUTOMATIC ANTI-THEFT PROGRAM, BUT... Read more
SUZUKI
GRAND VITARA
(2005) — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Aug 15, 2006
Incident date: Feb 12, 2005
MY WIFE HAD JUST STEPPED OUT OF THE VEHICLE AFTER PUTTING THE KEYS IN THE IGNITION AND WALKED INSIDE TO GRAB SOMETHING FROM HER PARENT'S HOUSE. WHEN SHE RETURNED THE DOORS HAD AUTOMATICALLY LOCKED HER OUT, SHE HAD TO CALL A FRIEND TO BRING AN EXTRA KEY. LUCKILY SHE DIDN'T HAVE OUR DAUGHTER WITH HER OR SHE WOULD HAVE BEEN LOCKED INSIDE. WE JUST FIGURED IT WAS AN AUTOMATIC ANTI-THEFT PROGRAM, BUT... Read more
Incident date: Aug 3, 2006
I TOOK THE CAR IN TO HAVE THE BRAKES CHECKED AT ABOUT 9,000 MILES IN MAY. THERE WAS A HOT SMELL AND A LOT OF BRAKE DUST AROUND THE RIM AND TIRES. THE SUZUKI DEALER SERVICE DEPT. SAID THERE WAS NO PROBLEMS JUST NEEDED BRAKE FLUID ADDED. AT THAT TIME THE PADS WERE AT HALF WAY. BUT THIS WAS DISMISSED. ON AUGUST 3RD I BEGAN TO HEAR SQUEALING ESPECIALLY WHEN I WOULD PUT THE CAR IN REVERSE. I TOO... Read more
Incident date: Jan 1, 2006
I BOUGHT THIS VEHICLE ON NOV 2, 2005. TWO MONTHS LATER THE CAR WAS OUT OF ALIGNMENT SO I TOOK IT TO THE SHOP TO GET THAT RECTIFIED. EXACTLY 7 DAYS LATER IT WAS OUT OF ALIGNMENT AGAIN SO I TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM AND AFTER I EXPLAINED THE SITUATION THEIR RESPONSE WAS THAT THIS IS NOT COVERED BY THE MANUFACTURERS WARRANTY. I PAID OVER $50 TO GET THE CAR ALIGNED AGAIN. IN JUNE ... Read more
Incident date: Jan 1, 2006
I BOUGHT THIS VEHICLE ON NOV 2, 2005. TWO MONTHS LATER THE CAR WAS OUT OF ALIGNMENT SO I TOOK IT TO THE SHOP TO GET THAT RECTIFIED. EXACTLY 7 DAYS LATER IT WAS OUT OF ALIGNMENT AGAIN SO I TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM AND AFTER I EXPLAINED THE SITUATION THEIR RESPONSE WAS THAT THIS IS NOT COVERED BY THE MANUFACTURERS WARRANTY. I PAID OVER $50 TO GET THE CAR ALIGNED AGAIN. IN JUNE ... Read more
Incident date: Aug 12, 2006
DT*: THE CONTACT STATED THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WHILE THE VEHICLE WAS TURNED OFF, AND THE KEY WAS OUT OF THE IGNITION. THERE WAS NO DEPRESSION OF THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER.
Incident date: Aug 9, 2006
THE SIDE VIEW MIRRORS ARE DEFECTIVE IN DESIGN. THE RANGE OF MOTION IS NOT SUFFICIENT ENOUGH TO GET THE MIRRORS - ESPECIALLY THE PASSENGER SIDE- TO VIEW CARS THAT ARE ALONG SIDE OF YOUR CAR. *NM
SUZUKI
GRAND VITARA
(2006) — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Aug 14, 2006
Incident date: Jun 19, 2006
DRIVE SHAFT AND AXLE (EXTREME VIBRATION) POSSIBLE FAILURE. SUZUKI CAR COMPANY ACKNOWLEDGED THAT THERE IS A PROBLEM AND HAS BEEN REPORTED BY OTHERS BEFORE. 2006 GRAND VITARA BROUGHT NEW ON 6-17-06. *NM
Incident date: Aug 13, 2006
ADJUSTED CLUTCH SEVERAL TIMES PER OWNERS MANUAL. SEEMS THE CABLE IS STRETCHING OR NUT HOLDING CLUTCH BASKET IS LOOSENING UP. CLUTCH SLIPPING WHEN THROTTLING UP IN 2ND AND 3RD GEAR. CALLING SUZUKI. *JB
Incident date: Aug 7, 2006
I BOUGHT MY 2005 SUZUKI AERIO A YEAR AGO, BRAND NEW WITH ONLY 500 MILES ON IT. IN 9 MONTHS WITH ONLY 21,000 MILES ON IT, I HAVE HAD TO REPLACE 3 SETS OF BRAKES ON THE VEHICLE AND A WHOLE NEW SET OF TIRES.
Incident date: Aug 7, 2006
I BOUGHT MY 2005 SUZUKI AERIO A YEAR AGO, BRAND NEW WITH ONLY 500 MILES ON IT. IN 9 MONTHS WITH ONLY 21,000 MILES ON IT, I HAVE HAD TO REPLACE 3 SETS OF BRAKES ON THE VEHICLE AND A WHOLE NEW SET OF TIRES.
SUZUKI
BOULEVARD M109R
(2006) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Aug 10, 2006
Incident date: Aug 10, 2006
DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS THE VEHICLE STALLED FOUR TIMES. THE VEHICLE DID NOT RESTART WAS TOWED TO THE DEALERSHIP EACH TIME. THE DEALERSHIP REPLACED THE GAS CAP IN AN ATTEMPT TO REPAIR THE PROBLEM, BUT THE PROBLEM PERSISTED. THE VEHICLE WAS A 2006 SUZUKI M109R. *AK
SUZUKI
GRAND VITARA XL-7
(2004) — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Aug 9, 2006
Incident date: Apr 1, 2005
AIR BAG LIGHT ON AND RADIO FLASHING. TOOK CAR INTO DEALER, I WAS TOLD HE KNEW EXACTLY WHAT THE PROBLEM WAS, ALREADY HAD ANOTHER VEHICLE IN EARLIER THE SAME DAY WITH THE SAME PROBLEM. PASSENGER SIDE AIR BAG SENSOR UNDER THE SEAT HAD GONE OUT. WOULD HAVE TO REPLACE THE ENTIRE BOTTOM OF THE SEAT AT A COST OF OVER $1000.00. NOT COVERED UNDER WARRANTY AND THE AIR BAG WILL NOT WORK WITHOUT THE SENO... Read more
Incident date: Aug 9, 2006
DT*: THE CONTACT STATED THE VEHICLE STALLED OUT WHILE DRIVING AT 5 MPH AND OCCASIONALLY WOULD NOT START. THE PROBLEM USUALLY OCCURRED WHILE STOPPED AT A STOP LIGHT AND ATTEMPTING TO PULL OUT. THE VEHICLE WOULD RESTART AFTER THREE ATTEMPTS. THE DEALERSHIP HAD THE VEHICLE FOR TWO MONTHS, BUT THE VEHICLE WAS STILL HAVING THE SAME PROBLEMS. THE DEALERSHIP DETERMINED THE ETHANOL BEING PUT IN THE GA... Read more
Incident date: Aug 9, 2006
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THROUGH A PARKING LOT, THE MOTORCYCLE IDLED ROUGHLY, THEN STALLED COMPLETELY. THE MOTORCYCLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE FUEL INJECTORS NEEDED TO BE ADJUSTED.
Incident date: Jul 27, 2006
DT*: THE CONTACT STATED A LOUD WHINING NOISE WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE REAR DIFFERENTIAL AND THE FRONT AXEL BEARING NEEDED TO BE REPLACED. *AK
Incident date: Jul 8, 2006
MY 2003 SUZUKI SV1000S MOTORCYCLE HAS A LONG HISTORY OF CUTTING OUT WHILE IN MOTION, IN TRAFFIC, IN TURNS, RESULTING IN EVENTUAL AND COMPLETE ELECTRONIC FAILURE ON 7/8/2006. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE BIKE IN AUGUST OF 2005. I HAVE HAD MULTIPLE MECHANICS (EVEN DEALER MECHANICS) CHECKING THE FUEL PUMP, GAS TANK, AIR FILTER, FUEL FILTER, AND FUSES TO ATTEMPT TO FIX THIS... Read more
Crash
1 injured
Incident date: Aug 1, 2006
I OWN A 2003 AERIO SUZUKI SX 5-SPEED WITH MANUAL TRANSMISSION. IT'S BEEN POPPING OUT OF 5TH GEAR AND INTO NEUTRAL. I BROUGHT IT TO THE DEALER WHERE PURCHASED. THEY SAID THEY TEST DROVE IT AND COULD NOT "DUPLICATE CONCERN". THE VERY RUDE SERVICE ADVISOR TOLD ME EVEN IF PROBLEM WAS FOUND THEY DO NOT HAVE EQUIPMENT TO REPAIR IT AND TO TAKE IT SOMEPLACE ELSE. SHE ALSO MADE A COMMENT ABOUT NOT NEEDING... Read more
Incident date: Jun 20, 2006
1. LOOSE OIL BOLT CAUSED OIL LEAK 1ST DAY OF OWNERSHIP. IT WAS TIGHTENED TO FIX OIL LEAK. 3 DAYS TO REPAIR 2. 3 DAYS LATER HEAD GASKET BLOWN CAUSED OIL LEAK. TOOK 19 DAYS TO FIX PROBLEM. REPLACED WITH NEW HEAD GASKET. 3. 3 DAYS LATER, NEW HEAD GASKET BLOWN. REPLACED AGAIN WITH NEW GASKET, 4 DAYS TO REPAIR. 4. 1 HOUR AFTER PICKUP FROM 2ND NEW HEAD GASKET, OIL LEAK FOR FOURTH TIME. GUESSED AS A F... Read more
Incident date: Jul 7, 2006
I PURCHASED THIS VEHICLE BRAND NEW ON JUNE 28TH, 2006. ON JULY 7TH, I NOTICED A SUBSTANTIAL AMOUNT OF OIL ON MY RIGHT BOOT. MILEAGE AT THAT TIME WAS 269 MILES. I WAS STILL IN THE MANUFACTURERS RECOMMENDED BREAK-IN PERIOD, SO I HAD NOT TAKEN THE VEHICLE ABOVE 5000 RPM'S AT ALL. I TOOK THE VEHICLE TO THE DEALERSHIP ON JULY 11TH, 2006. THE MECHANIC DIAGNOSED THE PROBLEM AS A HEAD GASKET LEAK/BLOWN HE... Read more
Incident date: May 1, 2006
THE A/C COMPRESSOR HAS FAILED AT APPROX. 47,000 MILES. I HAVE CHECKED WITH MANY OTHER SUZUKI OWNERS AND THE DEALERSHIP HERE LOCALLY. THEY ALL STATE THIS IS COMMON FOR SUZUKI'S. DUE TO THE HIGH REPLACEMENT COST OF THE COMPRESSOR I AM CURRENTLY WITHOUT A/C WITH A 110 DEGREE HEAT INDEX. I WILL BE PURCHASING THE NEW COMPRESSOR AND HAVING IT INSTALLED SOON. *JB
Incident date: Apr 28, 2006
ROUGH IDLING PROBLEMS / NO START PROBLEMS AFTER OWNING NEW 2006 SUZUKI FORENZA THREE DAYS. FIRST TIME HAPPENED AT GAS STATION. TOOK FOUR ATTEMPTS TO GET CAR RUNNING . HAPPENED INTERMITTENTLY. TOOK CAR TO DEALERSHIP. REPLACED SPARK PLUG AND INSTALLED NEW COMPUTER. SAME PROBLEMS OCCURRED TWO DAYS LATER. HAVE HAD NEWER PROBLEMS OCCUR. CAR ON FOUR OCCASIONS HAS ALMOST DIED WHILE DRIVING, WARNING LIGHT... Read more
Incident date: Jul 27, 2006
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE THE VEHICLE FELT AS IF IT WAS GRABBING AND WHILE DEPRESSING THE ACCELERATOR PEDAL IT FELT AS IF IT WAS JERKING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE COMPUTER IN THE TRANSMISSION NEEDED TO BE REPLACED.
Incident date: Jul 26, 2006
DT*: THE CONTACT STATED, WHILE PULLING OFF THE ROAD TO PARK, THE VEHICLE DRIFTED UP TO THE CURB AT 1 MPH. OR LESS. WHEN THE FRONT LEFT TIRE MADE CONTACT WITH THE CURB, THE SIDEWALL OF THE TIRE BLEW OUT. THE SERVICE DEALER REFERRED THE CONTACT TO THE VEHICLE MANUFACTURER, WHO REFERRED THE CONTACT TO THE TIRE MANUFACTURER, STATING IT WAS A WARRANTY ISSUE. THE CONTACT IS WAITING TO HEAR BACK FROM THE... Read more
Incident date: Jun 21, 2006
THE CLOCK SPRING IN THE STEERING COLUMN OF MY VEHICLE MAKES A TERRIBLE SOUND WHEN IT IS TURNED AT LOW SPEEDS. I BROUGHT IT IN FOR REPAIR UNDER THE WARRANTY AND SUZUKI REPLACED IT. THE REPLACED PART CONTINUED TO MAKE THE SAME SOUND SO I BROUGHT IT IN AGAIN. THE DEALERSHIP STATED THAT SUZUKI WOULD NOT AUTHORIZE A NEW PART, ONLY THAT THEY NEEDED TO "LUBE THE HELL OUT OF IT." THE LUBING HAS NOT FI... Read more