Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
Incident date: Nov 13, 2005
THE BRAKE PEDAL GOES TO THE FLOOR. *JB
Incident date: Nov 6, 2006
MOTORCYCLE STALLED WITH NO POWER OR LIGHTS WILE RIDING AT 25 MPH. DEALER NEVER MENTIONED RECALL, AND SUGGESTED TO FIX WIRE HARNESS AT IGNITION POINT. (MY COST). MOTORCYCLE STALLED 3 MILES OUT OF DEALER. HAD TO PAY AGAIN FOR LABOR. DEALER MENTION FIRST PROBLEM HAD CAUSE A DOMINO EFFECT ON THE ELECTRICAL HARNESS. NO WARRANTY AND MAY HAPPENED AGAIN. MOTORCYCLE IS STILL HAVING PROBLEMS DEALER WANTS T... Read more
Incident date: Jun 12, 2006
TL* - THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF. THE VEHICLE CURRENTLY HAS 4000 MILES ON THE ODOMETER. THE DEALER REPLACED THE LEFT HEADLIGHT FUSE. THE CONTACT STATED THAT ON NOVEMBER 15, 2006 THE HEADLIGHTS TURNED OFF AGAIN ,AND THE CONTACT REPLACED THE FUSE. THE CONTACT WAS DRIVING THE VEHICLE ON NOV 27, 2006 WHEN THE SAME INCIDENT OCCURRED WHILE DRIVING 65 MPH. THE CONTACT REDU... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(2006) - EXTERIOR LIGHTING:HEADLIGHTS
Dec 22, 2006
Incident date: Dec 20, 2006
WE BOUGHT A SUZUKI GRAND VITARA FROM THE CAR COMPANY, HERE IN WARSAW INDIANA, THE LOW BEAM HEAD LIGHTS ARE A HAZARD TO DRIVING AT NIGHT, WE HAVE HAD THE CAR BACK TO THE DEALERS TWICE TO HAVE THIS PROBLEM CORRECTED . THE DEALER TRIED TO CORRECT THIS PROBLEM BUT HE COULD NOT, SO I AM MAKING THIS COMPLAINT, HOPPING THAT SUZUKI WILL BE INFORMED OF THIS PROBLEM, WE HAVE BEEN INFORMED BY THE DEALER THAT... Read more
Incident date: Aug 16, 2006
TL* - THE CONTACT IS CALLING ABOUT THE SAFETY RECALL (05-V452000), THAT SHE RECENTLY RECEIVED. THE CONTACT PURCHASED HER CAR ON 11/20/03, AND ON 01/21/04 THE CONTACT HAD TO RETURN IT TO THE DEALER BECAUSE HER BRAKES WERE GRINDING. THE CONTACT STATED THAT THERE WERE NO BAD ROAD CONDITIONS, AND THAT SHE WAS DRIVING 35 MPH. THE CONTACT STATED THAT IN A 2 YEARS PERIOD SHE HAS TAKEN HER CAR TO THE D... Read more
SUZUKI
GRAND VITARA
(2000) - ENGINE AND ENGINE COOLING:ENGINE
Dec 20, 2006
Incident date: Dec 10, 2006
NOISE COMING FROM TIMING COVER. DEALER INDICATED IT WAS TIMING CHAIN TENSIONER. DEALER STATED THIS WAS A COMMON PROBLEM AND THAT THERE IS A TECHNICAL SERVICE BULLETIN (TSB) CONCERNING THIS ISSUE. TOTAL COST TO REMEDY THE SITUATION WAS APPROX $1600. THE ENGINE WOULD NEED TO BE PULLED FROM VEHICLE, OIL PAN, TIMING COVER REMOVED AND THREE CHAINS, AND RELATED TENSIONERS REPLACED (12.5HRS LABOR). TH... Read more
Incident date: Mar 9, 2005
DT*: THE CONTACT STATED SINCE THE MOTORCYCLE WAS PURCHASED, IT WAS NOTICED THE SEAT WAS VERY UNCOMFORTABLE. WHILE DRIVING 65 MPH ON NORMAL HIGHWAY, THE CONTACT DEVELOPED SEVERE BACK PAIN. THE DEALERSHIP WAS CONTACTED WHO STATED THE MANUFACTURER AGREED TO GIVE A $50 CREDIT ON A PURCHASE OF A NEW SEAT WHICH WAS IDENTICAL TO THE ORIGINAL SEAT INSTALLED ON THE MOTORCYCLE. THE CONTACT EXPRESSED CONC... Read more
1 injured
Incident date: Oct 17, 2006
WHILE DRIVING THE 2004 SUZUKI XL-7'S STEERING WHEEL LOCKED UP CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE AND STRIKE A GUARDRAIL. *TS *NM
Crash
Incident date: Sep 15, 2006
LIQUID/VAPOR SEPARATOR BRACKET INSIDE FUEL TANK OF 2002 SUZUKI DL1000 MOTORCYCLE BROKE. UNSUPPORTED PIPE NOW SUBJECT TO FAILURE WHICH WOULD ALLOW ALL FUEL TO DRAIN RAPIDLY FROM TANK ONTO ENGINE. NOT YET REPAIRED. REQUIRES TANK REPLACEMENT. *NM
Incident date: Nov 29, 2006
AFTER COMING TO A FULL STOP IN TRAFFIC BEHIND ANOTHER VEHICLE, ATTEMPT NORMAL ACCELERATION TO CONTINUE IN TRAFFIC FLOW. VEHICLE SPEED THEN STALLS AT UNDER 25 MPH WITH RPMS GREATER THAN 3.5 AND ENGINE ROARING. PULLED OVER TO CURB AND PARKED. WITH VEHICLE IN PARK , REVVED ENGINE TO OVER COME STALL. WHEN TAKING VEHICLE OUT OF PARK IT JUMPED FORWARD AND REAR ENDED THE VEHICLE IN FRONT. *JB
Crash
Incident date: Nov 29, 2006
AFTER COMING TO A FULL STOP IN TRAFFIC BEHIND ANOTHER VEHICLE, ATTEMPT NORMAL ACCELERATION TO CONTINUE IN TRAFFIC FLOW. VEHICLE SPEED THEN STALLS AT UNDER 25 MPH WITH RPMS GREATER THAN 3.5 AND ENGINE ROARING. PULLED OVER TO CURB AND PARKED. WITH VEHICLE IN PARK , REVVED ENGINE TO OVER COME STALL. WHEN TAKING VEHICLE OUT OF PARK IT JUMPED FORWARD AND REAR ENDED THE VEHICLE IN FRONT. *JB
Crash
Incident date: Jul 29, 2006
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THE VEHICLE WOULD NOT ACCELERATE FASTER THAN 25 MPH AFTER DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO WAS NOT ABLE TO IDENTIFY THE CAUSE. UPDATED 12/28/06. *JB
Incident date: Jul 29, 2006
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THE VEHICLE WOULD NOT ACCELERATE FASTER THAN 25 MPH AFTER DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO WAS NOT ABLE TO IDENTIFY THE CAUSE. UPDATED 12/28/06. *JB
Incident date: Nov 20, 2006
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH, THE REAR WHEEL WOBBLED. THE TIRE PRESSURE WAS CHECKED, WHICH WAS NORMAL. THE VEHICLE SPEED WAS LOWERED TO 10 MPH, AND THE SAME THING OCCURRED 2 TENTHS OF A MILE LATER. THE REAR WHEEL AND AXLE WERE THEN TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE RIGHT REAR BEARING HAD BEEN DESTROYED DUE TO LACK OF LUBRICATION. THE REMAINING BEARINGS WERE ALS... Read more
Incident date: Nov 24, 2006
MY BIKE WAS HAVING INTERMITTENT ELECTRICAL STARTING PROBLEMS FOR APPROX. 2 MONTHS. THE DEALER FOUND A GREEN CONNECTOR IN THE WIRING HARNESS THAT HAD SHORTED OUT. I HAVE SINCE FOUND OUT THAT THIS IS VERY COMMON ON SUZUKI MOTORCYCLES. MY BIKE IS A 2003 SV1000S WITH 16K MILES. *NM
Incident date: Mar 8, 2005
I WAS RIDING MY MOTORCYCLE (2005 SUZUKI GSX-R750) AT ABOUT 25 MILES PER HOUR AND I CRASHED. IT WAS UNEXPECTED THERE WERE NO OBSTRUCTIONS IN THE ROAD, I WAS JUST RIDING AND NEXT THING I KNOW I'M ROLLING OVER. I GOT UP AND WENT OVER TO MY BIKE AND NOTICED THE TWO WELDS HAD CRACKED AND BROKEN ON BOTH SIDES OF THE FRAME, WHICH WAS ODD BECAUSE THE BIKE JUST SLID ON MY FRAME SLIDERS I HAD INSTALLED WHIC... Read more
Crash
1 injured
SUZUKI
VERONA
(2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Nov 16, 2006
Incident date: Nov 7, 2006
ABS LIGHT CAME ON. BRAKES FAILED SEVERAL TIMES. HAD TO PUMP BRAKES QUICKLY TO BE ABLE TO STOP COMPLETELY WITHOUT USING EMERGENCY BRAKE. MALFUNCTION OCCURRED WITHIN A FEW DAYS OF ABS LIGHT TURNING ON. TOOK CAR TO DEALERSHIP FOR REPAIRS. PAID FOR REPAIRS. CAR CONTINUED TO MALFUNCTION: AFTER DRIVING ONLY 95 MILES, ABS LIGHT STILL ON AND BRAKES WENT OUT AGAIN. UNABLE TO DRIVE THE CAR NOW OR TO... Read more
Incident date: Oct 25, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE REAR BRAKES. ON 11/15/06, THE SERVICE DEALER WAS CONTACTED, WHO DETERMINED THAT THE VEHICLE NEEDED TO BE BROUGHT IN FOR INSPECTION. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THE BRAKES WERE WORN DOWN BY THE CONTACT. THE CONTACT EXPRESSED THAT EVEN IF THE PADS WERE WORN DOWN, THE DEALER NEEDED TO ... Read more
Incident date: Jun 13, 2006
I GOT MY CAR IN MAY, 2006. IT WAS BRAND NEW WHEN I BOUGHT IT, BUT IT WAS IN THE SHOP ONLY SIX DAYS AFTER. I BEGAN TO NOTICE THAT MY CAR WOULD JERK WHEN IT WAS SHIFTING GEARS (ALTHOUGH IT WAS AN AUTOMATIC). OVER ABOUT A WEEK'S TIME, IT GOT MUCH WORSE AND I HAD TO BRING IT IN FOR REPAIRS. I WAS TOLD THAT THE TRANSMISSION HAD NOT BEEN UPDATED. I BROUGHT IT BACK THREE MORE TIMES WITH THE SAME PRO... Read more
Incident date: Jun 13, 2006
I GOT MY CAR IN MAY, 2006. IT WAS BRAND NEW WHEN I BOUGHT IT, BUT IT WAS IN THE SHOP ONLY SIX DAYS AFTER. I BEGAN TO NOTICE THAT MY CAR WOULD JERK WHEN IT WAS SHIFTING GEARS (ALTHOUGH IT WAS AN AUTOMATIC). OVER ABOUT A WEEK'S TIME, IT GOT MUCH WORSE AND I HAD TO BRING IT IN FOR REPAIRS. I WAS TOLD THAT THE TRANSMISSION HAD NOT BEEN UPDATED. I BROUGHT IT BACK THREE MORE TIMES WITH THE SAME PRO... Read more
Incident date: Oct 1, 2006
CONSUMER STATED THAT HER 2005 SUZUKI VERONA HAS BEEN DECLARED A LEMON AND WOULD LIKE A REPLACEMENT OR THE DEALER TO BUY THE VEHICLE BACK. *KB ***NAR*** HERE HAVE BEEN ISSUES WITH THE VEHICLE SINCE THAT DATE OF PURCHASE. THERE HAVE BEEN SEVERAL LITTLE ISSUES ANS SOME VERY SERIOUS ISSUES. THE BRAKE ROTORS HAVE BEEN REPLACED AGAIN, AFTER BEING FIXED IN MARCH, NOISE IS HEARD COMING FROM THE STARTE... Read more
Incident date: Oct 1, 2006
CONSUMER STATED THAT HER 2005 SUZUKI VERONA HAS BEEN DECLARED A LEMON AND WOULD LIKE A REPLACEMENT OR THE DEALER TO BUY THE VEHICLE BACK. *KB ***NAR*** HERE HAVE BEEN ISSUES WITH THE VEHICLE SINCE THAT DATE OF PURCHASE. THERE HAVE BEEN SEVERAL LITTLE ISSUES ANS SOME VERY SERIOUS ISSUES. THE BRAKE ROTORS HAVE BEEN REPLACED AGAIN, AFTER BEING FIXED IN MARCH, NOISE IS HEARD COMING FROM THE STARTE... Read more
Incident date: Oct 1, 2006
CONSUMER STATED THAT HER 2005 SUZUKI VERONA HAS BEEN DECLARED A LEMON AND WOULD LIKE A REPLACEMENT OR THE DEALER TO BUY THE VEHICLE BACK. *KB ***NAR*** HERE HAVE BEEN ISSUES WITH THE VEHICLE SINCE THAT DATE OF PURCHASE. THERE HAVE BEEN SEVERAL LITTLE ISSUES ANS SOME VERY SERIOUS ISSUES. THE BRAKE ROTORS HAVE BEEN REPLACED AGAIN, AFTER BEING FIXED IN MARCH, NOISE IS HEARD COMING FROM THE STARTE... Read more
Incident date: Nov 3, 2006
DT*: THE CONTACT STATED THE KICKSTAND DID NOT HOLD THE VEHICLE WHILE PARKED. THE VEHICLE HAD NOT BEEN INSPECTED BY A MECHANIC.
Incident date: Dec 12, 2005
I PURCHASED MY AERIO 2005 SUZUKI DEC 2004, IN NOV 2005 TIRES WORN PREMATURELY ON 10,503 MILEAGE, FRONT BRAKES PADS AND ROTORS HAS TO BE REPLACED. I TOOK CAR TO DEALERSHIP:REPLACED PADS, MASHINED ROTORS AND ALIGNED/REPLACED ONE TIRE. MONTH LATER I COME BACK TO DEALERSHIP WITH THE PROBLEM TO STOP THE CAR ON THE SPEED 15ML/H: PUSH THE BRAKES PEDAL TO THE FLOOR, CAR DID NOT STOPED. MECHANIK DRIVE CA... Read more
Crash
Incident date: Oct 31, 2006
ENGINE KNOCKS, STALLS & DIES, ROUGH IDLING, HESITATES, JERKING, ENGINE SURGES WHEN STOPPED..DIES WHILE SLOWING DOWN..CHECK ENGINE LIGHT COMES ON ALL THE TIME. DEALER RESET COMPUTER, REPLACED THROTTLE BODY ASSY, PERFORMED TSB & RECALIBRATED PCM, REPLACED BOTH OXYGEN SENSORS. *NM
SUZUKI
GRAND VITARA
(2006) - EXTERIOR LIGHTING:HEADLIGHTS
Oct 27, 2006
Incident date: Oct 21, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE HEADLIGHTS HAD A DISTORTION AND A WHITE LIGHT DIMINISHED THE DRIVER'S VISIBILITY ESPECIALLY UNDER SEVERE WEATHER AND AT NIGHT. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE HEADLIGHTS WERE WORKING FINE AND WERE PROPERLY ALIGNED, THEY DID NOT FIND ANY PROB... Read more
Incident date: Jul 22, 2006
THREE WEEKS AFTER I PURCHASED MY FORENZA THE CHECK ENGINE LIGHT CAME ON, SO I TOOK IT IN TO THE DEALERSHIP & WAS TOLD IT IS A KNOWN PROBLEM WITH THE FORENZA .THE PROBLEM HAD TO DO WITH THE '02 SENSOR' AND CURRENTLY THERE IS NO FIX FOR THE PROBLEM. AT THAT TIME THEY RESET THE CODE PROBLEM. EACH TIME THE PROBLEM RECURRED I WENT BACK TO THE DEALERSHIP AND THEY CAUSED THE LIGHT TO TURN OFF. ON AUGUST ... Read more
Incident date: Oct 20, 2006
I HAD THE BRAKES CHECKED AND THE MECHANIC MADE ME AWARE OF AN ISSUE WITH THE REAR BREAKS. THE REAR AXLE SEALS HAD LEAKED ON THE REAR BRAKE PADS, DRUMS AND THE REAR AXLE. THE MECHANIC CALLED THE SUZUKI DEALERSHIP AND WAS INFORMED BY THEIR SERVICE DEPT. THAT IT WAS A PROBLEM. I WAS INFORMED THAT IT COULD HAVE RESULTED IN MY AXLE FREEZING UP AND OF COURSE MY REAR BRAKES WERE NOT UP TO PAR. THERE IS A... Read more
Incident date: Oct 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO PERFORMED DIAGNOSTIC TESTING WHICH WAS CONNECTED TO A SCANNER TO RETRIEVE CODES; B1382, PASS SIDE INJ. AND RESET TO 0 HIGH. THERE WERE UNKNOWN REPAIRS PERFORMED AT THE DEALER HOWEVER, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT ... Read more
Incident date: Sep 26, 2006
UNINTENDED SUDDEN ACCELERATION - SUZUKI 2006 C50 MOTORCYCLE DRIVING NEW MOTORCYCLE AND APPROACHING ROAD CLOSURE BARRIER, RIDER EXPERIENCED SUDDEN UNINTENDED ACCELERATION AND TO AVOID A HEAD-ON COLLISION BRAKED AND DROPPED CYCLE ON LEFT SIDE SLIDING INTO AND UNDER BARRIER. *NM
Crash
1 injured
Incident date: Oct 15, 2006
DT*: THE CONTACT STATED WHEN THE KEY WAS TURNED IN THE IGNITION, THERE WAS NO ENGINE RESPONSE. THE PROBLEM HAD OCCURRED 3 TIMES. THE VEHICLE WAS NOT TOWED TO THE SERVICE DEALER TWICE FOR SERVICE. ON THE FIRST VISIT, THE ONBOARD COMPUTER WAS RESET. ON THE SECOND VISIT, THE VEHICLE WAS STARTED ON THE FIRST ATTEMPT, SO NOTHING WAS DONE, AS THE PROBLEM COULD NOT BE RECREATED. THE MANUFACTURER WAS... Read more
Incident date: Oct 17, 2006
I JUST PURCHASED A 2005 SUZUKI VERONA 5 MONTHS AGO, AND IT WAS THE BIGGEST MISTAKE OF MY LIFE. I'LL BE ON THE ROAD AND ALL OF A SUDDEN THE CAR WILL HOLD BACK (STALL) AND DROP TO LESS THAN 20 MILES PER HOUR. I'VE ALSO TAKEN THE CAR TO THE DEALER OVER 6 TIMES BECAUSE MY CHECK ENGINE LIGHT WILL NOT COME OFF, AND THEY HAVE YET TO FIX THAT. THEY'VE PUT IN NEW SENSORS TWICE, FLUSHED THE COMPUTER VARI... Read more
Incident date: May 6, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON THE INTERSTATE, THE TRANSMISSION SUDDENLY SHIFTED FROM OVERDRIVE TO FIRST OR SECOND GEAR WITHOUT WARNING. THE RPM'S ON THE SPEEDOMETER INCREASED DRASTICALLY, AND THE CONTACT LET OFF THE ACCELERATOR PEDAL. AFTER THE VEHICLE WAS SLOWED DOWN TO 25 MPH, THE TRANSMISSION STARTED SHIFTING NORMALLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERM... Read more
Incident date: Jun 15, 2006
I PURCHASED A 4 DOOR 2006 SUZUKI FORENZA AND ON THE NEXT MORNING JUST A DAY AFTER I PURCHASED MY CAR I PUT THE KEY IN THE IGNITION AND THE CAR WOULD NOT START. I TRIED AGAIN AND THE CAR STARTED TO SHAKE LIKE IT WAS HAVING A SEIZURE. I LET IT SIT FOR ABOUT 5 MINUTES BEFORE IT STARTED. WHEN I TOLD THE DEALERSHIP OF WHAT HAPPEN I WAS TOLD IT''S A NEW CAR AND I JUST HAD TO BREAK-IT-IN. EVERY MORNI... Read more
Incident date: Sep 15, 2004
DT*: THE CONTACT STATED WHILE STOPPING AT AN INTERSECTION THE ENGINE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. A RECALL LETTER WAS RECEIVED IN REFERENCE TO THE IGNITION SWITCH HOWEVER THE RECALL WAS NOT LISTED IN THE OFFICE OF DEFECT INVESTIGATION DATABASE. THE DEALERSHIP PERFORMED SEVERAL REPAIRS BUT THE PROBLEM PERSISTED EVERY TIME THE VEHICLE WAS STOPPED AT AN INT... Read more
Incident date: Sep 15, 2004
DT*: THE CONTACT STATED WHILE STOPPING AT AN INTERSECTION THE ENGINE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. A RECALL LETTER WAS RECEIVED IN REFERENCE TO THE IGNITION SWITCH HOWEVER THE RECALL WAS NOT LISTED IN THE OFFICE OF DEFECT INVESTIGATION DATABASE. THE DEALERSHIP PERFORMED SEVERAL REPAIRS BUT THE PROBLEM PERSISTED EVERY TIME THE VEHICLE WAS STOPPED AT AN INT... Read more
Incident date: Mar 23, 2006
THERE IS A SERIOUS FLAW WITH THE SUZUKI RENO... OFTEN TIMES IT DOES NOT START. I BELIEVE THIS REQUIRES A RECALL. NOT ONLY BECAUSE NO NEW CAR SHOULD HAVE THIS PROBLEM, BUT IT THE DEALER REFUSES TO FIX THE PROBLEM. CALLING IT A "KNOWN CASE" THAT THEY HAVE NO SOLUTION FOR. THAT IS NOT WHAT I EXPECT AFTER PAYING THOUSANDS FOR A CAR. YOU CAN SEE THIS IS A VERY COMMON ISSUE BY VIEWING ANY REVIEW S... Read more
Incident date: Jul 3, 2006
BOUGHT MY CAR BRAND NEW WITH 16 MILES ON IT IN JUN. 2 WEEKS AFTER I BOUGHT IT, THE CAR WOULD NOT START. IT HAS BEEN IN AND OUT OF THE SHOP FOR 53 DAYS AND THE PROBLEM IS STILL NOT FIXED. *JB
Incident date: Jul 11, 2006
I BROUGHT A 2006 SUZUKI FORENZA ON JULY 11, 2006. IN TWO OR THREE DAYS I NOTICED SOMETHING WRONG IN THE WAY IT WAS DRIVING. I TOOK IT BACK AND THE GENERAL MANAGER DROVE THE CAR AND STATED NOTHING WAS WRONG. THE NEXT DAY THE CAR WOULD NOT START. I TOOK IT TO THE DEALER THEY STATED IT WAS A SOFTWARE PROBLEM AND IT NEEDED NEW SPARK PLUGS. THE CAR WOULDN'T START AGAIN. I WAS TOLD IT NEEDED AN UPGRADED... Read more
SUZUKI
GRAND VITARA
(2006) - SERVICE BRAKES, HYDRAULIC
Oct 6, 2006
Incident date: Sep 6, 2006
REFERENCE: 2006 SUZUKI GRAND VITARA, CONTINUING REAR BRAKE PROBLEM PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS DRIVERS / PASSENGERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. THE REAR BRAKES: THE LAST WARRANTY REPAIR DID ADDRESS THE PROBLEM OF THE NOISE AND VIBRATION. BUT NOW IT HAS RETURNED FOR THE THIRD TIME WITH A MORE PRONOUNCED NOISE AND VIBRATION WITH THE ADDITION... Read more
SUZUKI
GRAND VITARA
(2006) - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Sep 29, 2006
Incident date: Sep 9, 2006
DASH BOARD LIGHTS AND HEADLIGHTS DIM AND CHANGE MODE AT WILL. HVAC BLOWER FAN WHISTLES UNDERCARRIAGE DUST COVER SHAKES LOOSE (NEEDS BOLTS!) WHAT ELSE IS WRONG -- NOT SURE IF I WANT TO KNOW! HAVE CALLED DEALERSHIP FOR SERVICE, BUT HAVEN'T HEARD BACK. *JB
SUZUKI
GRAND VITARA
(2006) - AIR BAGS
Sep 27, 2006
Incident date: Sep 15, 2006
FRONTAL COLLISION (50 MPH IMPACT) AIR BAGS DID NOT DEPLOY. ENGINE CUT-OFF DID NOT WORK. ENGINE HAD TO BE TURNED OFF MANUALLY. VEHICLES TOTALED BY MISSOURI HIGHWAY PATROL. *JB
Crash
6 injured
Incident date: Sep 12, 2006
MY SON WAS RIDING HIS 2006 SUZUKI GSX R1000 ON THE INTERSTATE (75 MPH). THE FRAME BROKE AND HE WENT DOWN. NO OTHER VEHICLES INVOLVED. *NM
Crash
1 injured
Incident date: Sep 25, 2006
DT*: THE CONTACT STATED SHORTLY AFTER PURCHASING THE VEHICLE, IT WOULD NOT START. THE DEALERSHIP DETERMINED THERE WAS A PROBLEM WITH THE COMPUTER AND REPROGRAMMED THE COMPUTER. THE VEHICLE FAILED TO START A SECOND TIME AND THE DEALERSHIP DETERMINED THE COMPUTER NEEDED TO BE REPROGRAMMED AGAIN. THE CHECK ENGINE LIGHT ILLUMINATED, SO THE VEHICLE WAS TOWED TO ANOTHER DEALERSHIP, WHO DETERMINED THE... Read more
SUZUKI
GRAND VITARA
(2001) - TIRES:SIDEWALL
Sep 18, 2006
Incident date: Sep 16, 2006
DRIVING ON INTERSTATE 21 IN OHIO. I HEARD A FUNNY NOISE COMING FROM DRIVER SIDE BACK. DOING 60 MILES AN HOUR AND MY BACK DRIVER SIDE TIRE BLEW OUT. NO ACCIDENT. *NM
Incident date: Sep 18, 2006
I TRIED TO RENEW MY TAGS BUT WAS DENIED PENDING VERIFICATION OF COMPLETION OF MANUFACTURERS RECALL. I BOUGHT THIS CAR NEW FROM A DEALER 09/05. I CALLED SUZUKI WITH THE VIN. THEY HAD ALL THE CORRECT INFORMATION ON RECORD BUT I WAS NEVER NOTIFIED OF THIS RECALL WHICH EFFECTS THE SMOG SYSTEM OF MY CAR. THEY TOLD ME ON THE PHONE THERE IS AN "OPEN RECALL" ON MY 2005 SUZUKI FORENZA, RECALL #DG. IT INVO... Read more
Incident date: Sep 1, 2006
DT*: THE CONTACT STATED THE VEHICLE'S FRONT END VIBRATED AND PULLED TO THE LEFT AT VARIOUS SPEEDS, ALTHOUGH THE PROBLEM WAS MORE NOTICEABLE WHILE DRIVING 55 MPH. THE PROBLEM MAY HAVE CAUSED THE BALD SPOT OF THE OUTSIDE OF THE FRONT TIRE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.
Incident date: Sep 11, 2006
DT*: THE CONTACT STATED THE FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY FOR BOTH FRONT SEATS WHEN INVOLVED IN A COLLISION. WHILE THE VEHICLE WAS TRAVELING 10 MPH, IT WAS STRUCK ON THE FRONT LEFT SIDE. THE ROAD CONDITIONS WERE CLEAR AND DRY. THERE WERE TWO PERSONS INJURED. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, CHEST AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, KNEE AND STOMACH ... Read more
Crash
2 injured
Incident date: Sep 11, 2006
DT*: THE CONTACT STATED THE FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY FOR BOTH FRONT SEATS WHEN INVOLVED IN A COLLISION. WHILE THE VEHICLE WAS TRAVELING 10 MPH, IT WAS STRUCK ON THE FRONT LEFT SIDE. THE ROAD CONDITIONS WERE CLEAR AND DRY. THERE WERE TWO PERSONS INJURED. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, CHEST AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, KNEE AND STOMACH ... Read more
Crash
2 injured