Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: Jul 1, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 07V362000 (VEHICLE SPEED CONTROL). HE RECEIVED TWO OTHER RECALL NOTICES FOR PART NUMBER'S 9910311226 AND 910311228. THE DEALER CHARGED HIM $800 FOR THE PARTS, HOWEVER, THEY WERE NEVER RECEIVED. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, POWERTRAIN, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MIL... Read more
Incident date: Jun 14, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATES OR JERKS FORWARD WHEN HE DEPRESSES THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS PRESENT. SHE MUST SHIFT INTO PARK IN ORDER TO SUCCESSFULLY STOP THE VEHICLE. WHEN SHIFTING GEARS, SHE HEARS A THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG, H... Read more
Incident date: Jun 14, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATES OR JERKS FORWARD WHEN HE DEPRESSES THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS PRESENT. SHE MUST SHIFT INTO PARK IN ORDER TO SUCCESSFULLY STOP THE VEHICLE. WHEN SHIFTING GEARS, SHE HEARS A THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG, H... Read more
Incident date: Aug 10, 2007
I WAS RIDING IN THE "C" MODE FOR ABOUT 10 MINS BEFORE TURNING THE MOTORCYCLE OFF FOR A MINUTE OR TWO. I STARTED THE MOTORCYCLE AND CONTINUED MY RIDE. A COUPLE OF MINUTES LATER I WAS IN A CURVE GOING ABOUT 15-20 MPH WHEN THE MOTORCYCLE BEGIN TO SLIDE. THE RODE WAS FREE OF ANY OBJECTS\FLUIDS THAT WOULD CAUSE A SLIDE. THE SLIDE WAS CAUSED BY THE REAR TIRE SPINNING AND LOOSING GRIP. I HAD NOT INC... Read more
Crash
1 injured
SUZUKI
SUZUKI MOTORCYCLE
(2000) — FUEL SYSTEM, GASOLINE:STORAGE
Sep 3, 2007
Incident date: Aug 24, 2007
WHILE DRIVING MY SUZUKI 2000 VS800 MOTORCYCLE AT NIGHT, THE ENGINE QUIT RUNNING. WHILE I WAS ROLLING I TRIED TO GET IT TO RE-FIRE BY PULLING THE CHOKE. AFTER COMING TO A STOP I TRIED TO RESTART IT. I COULD SMELL FUEL FUMES. I THOUGHT I HAD FLOODED THE ENGINE. I WAITED A FEW MINUTES AND TRIED TO RESTART IT. IT WOULD NOT RESTART. I GOT OFF TO PUSH IT OFF THE ROAD. THEN I NOTICED A PUDDLE OF ... Read more
Incident date: Sep 1, 2007
I OWN A 2004 SUZUKI AERIO AWD. THE CAR SEEMED ON THE BRINK OF HYDROPLANING AT LOW RATES OF SPEED. AT 14,000 MILES THE REAR TIRES WERE COMPLETELY BALD AND I PURCHASED 4 NEW TIRES. THE DEALERSHIP ATTRIBUTED THIS TO LACK OF ROTATION. LOCAL TIRE SHOPS STATED THIS IS A COMMON PROBLEM WITH THIS MODEL CAR. A FULL ALIGNMENT WAS PERFORMED AND REGULAR ROTATION RECOMMENDED. I HAD THE CAR ALIGNED AND T... Read more
Crash
Incident date: Aug 28, 2007
TL*THE CONTACTS OWNS A 2007 SUZUKI GSX-R1000. ON AUGUST 28, 2007, THE CONTACT RECEIVED NHTSA RECALL NOTICE NUMBER 07V362000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THEY WOULD BE UNABLE TO PERFORM THE REPAIR BECAUSE THE PART WAS UNAVAILABLE. THEY ALSO STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE W... Read more
Incident date: Aug 28, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE VEHICLE HAS HANKOOK TIRES. WHILE DRIVING 60 MPH, THE FRONT DRIVER SIDE TIRE TREAD AND BELT DISINTEGRATED. THE VEHICLE HAD 76 MILES AT THE TIME OF PURCHASE. THE CONTACT STATED THAT THE TIRE UNRAVELED AND TREAD AND WIRES WERE SCATTERED ACROSS THE ROAD. THE WIRES WERE PULLED UNDERNEATH THE VEHICLE BY THE TIRE, WHICH CAUSED THE ENGINE TO FAIL. SHE W... Read more
SUZUKI
GRAND VITARA
(2006) — EXTERIOR LIGHTING:HEADLIGHTS
Aug 28, 2007
Incident date: May 23, 2007
FAULTY LOW BEAM HEAD LIGHT, BOTH SIDE WERE BLOW OUT OR MELTING, ONE OF THE EVENTS WAS WHILE I WAS DRIVING AT NIGHT. IN FIRST TIME, I CALL THE SERVICE DEALER AND THEY SAID IT WAS DUE TO THE USE AND TIME OF THE LIGHT ON THE VEHICLE. BECAUSE IT WAS THE FIRST TIME I ACCEPTED THEIR EXPLANATION. BUT, AGAIN AT JUNE THEY BLOW OUT OR DAMAGE AGAIN, THIS TIME AT NIGHT. I WENT TO THE SERVICE DEALER AND AGAIN... Read more
Incident date: Jul 28, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI VZR1800. WHILE RIDING AT 70 MPH, THE REAR TIRE LOCKED UP WITHOUT WARNING. THE VEHICLE WAS DRIVEN APPROXIMATELY 800 MILES BEFORE THE FAILURE OCCURRED. THE CONTACT SUFFERED A FRACTURED CLAVICLE AS WELL AS ROAD RASHES ON BOTH ARMS AND HIS LEFT HIP. THE VIN, ENGINE SIZE, POWERTRAIN, NUMBER OF CYLINDERS, FUEL TYPE, AND TRANSMISSION TYPE WERE UNKNOWN. THE VEHICLE I... Read more
1 injured
Incident date: Jul 15, 2007
VEHICLE RANDOMLY STALLS WHILE DRIVING, RESULTING LOSS POOR BRAKES AND STEERING. *TR
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. WHILE MAKING A TURN AT 30 MPH THE THROTTLE WAS STUCK IN THE OPEN POSITION. THE REAR TIRE BEGAN TO SPIN AND CAUSED HIM TO LOOSE CONTROL OF THE MOTORCYCLE. THE DRIVER SUSTAINED INJURIES TO HIS LOWER PELVIC AREA, HIS KNEES AND ELBOWS. THERE WAS A NHTSA CAMPAIGN ID 07V362000 (VEHICLE SPEED CONTROL). THE VIN WAS UNAVAILABLE BUT WILL BE ADDED TO THE HARD... Read more
1 injured
Incident date: Aug 15, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. WHEN THE CONTACT STARTED THE VEHICLE AND ACCELERATED TO 45 MPH, THE SPEED INCREASED AUTOMATICALLY. HE ATTEMPTED TO PULL THE CLUTCH TO DECELERATE, BUT THE FRONT WHEEL FLIPPED UP AND HE KICKED THE VEHICLE. THE DRIVER WAS RUSHED TO A TRAUMA CENTER AND SUFFERED LACERATIONS, BRUISES, A CONCUSSION, AND BRAIN DAMAGE. HE RECEIVED RECALL NOTICE NUMBER 07V362... Read more
Crash
1 injured
Incident date: Jun 6, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI GSX-R1000. WHILE RIDING OVER A BUMP AT 95 MPH, THE MAIN FRAME UNDERNEATH THE FUEL TANK SNAPPED. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE CONTACT WAS INJURED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS DUE TO DRIVER ERROR AND NOT A MANUFACTURER DEFECT. THE CONTACT, HOWEVER, BELIEVES IT WAS DUE TO A MANUFACTURER DEFECT. THE ... Read more
1 injured
Incident date: Aug 23, 2007
PURCHASED BIKE IN JUNE 2007. FOLLOWED MANUAL'S BREAK IN INSTRUCTIONS. AFTER THE FIRST 110 MILES, RADIATOR WARNING LIGHT HAS BEEN COMES ON IN STOP AND GO TRAFFIC, UNDER 10 MPH, OR AFTER WAITING AT A STOP LIGHT FOR 1 MINUTE OR MORE (BIKE IS COMPLETELY WARMED UP). HAVE ADDED COOLANT EVERY 100-150 MILES. AT 600 MILE SCHEDULED MAINTENANCE LOCAL DEALERSHIP SAID BIKE HAD AN AIR BUBBLE IN SYSTEM AND ... Read more
Incident date: Aug 11, 2007
MOTORCYCLE IS 2 WEEKS OLD / 1,900 MILES TOTAL: THE MOTORCYCLE HAS BEEN STALLING UNDER CERTAIN SPECIFIC CONDITIONS. ONCE THE ENGINE IS WARM, AND I ATTEMPT TO DOWNSHIFT MULTIPLE GEARS AT A TIME, THE BIKE MAY STALL WHILE THE CLUTCH IS PULLED IN. AS AN EXAMPLE, I MAY BE RIDING IN 6TH GEAR AND WILL SLOW USING MY BRAKES ONLY (NOT ENGINE BRAKING). I WILL CLOSE THE THROTTLE COMPLETELY, CLUTCH IN, AND ... Read more
Incident date: Aug 14, 2007
EMERGENCY BRAKE LIGHT BEGAN COMING ON RANDOMLY FROM TIME TO TIME. IT THEN BEGAN TO COME ON WHEN I STARTED THE VEHICLE AND WILL STAY ON WHILE BACKING OUT AND THEN TURN OFF WHEN VEHICLE IS PLACED IN DRIVE, THEN BEGAN TO LIGHT UP WHEN I USED THE BRAKES, AND AT OTHER TIMES WHEN DRIVING DOWN THE ROAD IT WILL COME ON FOR SEVERAL MINUTES THEN GO AWAY ONLY TO COME BACK ON.... BRAKE FLUID FINE, BRAKES HAVE... Read more
SUZUKI
GRAND VITARA
(2002) — VEHICLE SPEED CONTROL:CRUISE CONTROL
Aug 22, 2007
Incident date: Jan 31, 2007
MY 2002 SUZUKI GRAND VITARA (LIMITED 4WD) WAS INVOLVED IN A SINGLE CAR ACCIDENT WHEN THE CRUISE CONTROL WAS ENGAGED ON THE HIGHWAY AT 55 MPH. IT WAS A HILLY STRETCH OF HIGHWAY NEAR PITTSVILLE, MO AND THERE WAS A LIGHT DUSTING OF SNOW JUST STARTING TO FALL. THE CRUISE CONTROL MADE THE CAR JUMP INTO A LOWER GEAR WHEN ASCENDING A HILL TO KEEP IT AT 55 MPH. THE RPM'S JUMPED FROM ABOUT 2,000 TO 5,000 W... Read more
Crash
1 injured
Incident date: Aug 16, 2007
THE CHECK TRANS/MOTOR LIGHT CAME ON IN MY CAR .I MADE AN APPT. AT SUZUKI. IT WAS ON FOR 6 DAYS. IT WENT OFF, THEN THE AIR BAG LIGHT CAME ON. IT STAYED ON. I MENTIONED THAT THERE WERE LOOSE WIRES HANGING UNDER MY SEAT WHEN I DROPPED IT OFF. THEY SAID A WIRE CAME LOOSE AND THAT I SHOULD NOT PUT ANYTHING UNDER MY SEAT .I SAY THAT THE WIRES ARE SO LOOSE THAT IF SOMEONE PUT THERE FEET UNDER THE SEAT, T... Read more
Incident date: Aug 16, 2007
THE CHECK TRANS/MOTOR LIGHT CAME ON IN MY CAR .I MADE AN APPT. AT SUZUKI. IT WAS ON FOR 6 DAYS. IT WENT OFF, THEN THE AIR BAG LIGHT CAME ON. IT STAYED ON. I MENTIONED THAT THERE WERE LOOSE WIRES HANGING UNDER MY SEAT WHEN I DROPPED IT OFF. THEY SAID A WIRE CAME LOOSE AND THAT I SHOULD NOT PUT ANYTHING UNDER MY SEAT .I SAY THAT THE WIRES ARE SO LOOSE THAT IF SOMEONE PUT THERE FEET UNDER THE SEAT, T... Read more
Incident date: Aug 16, 2007
THE CHECK TRANS/MOTOR LIGHT CAME ON IN MY CAR .I MADE AN APPT. AT SUZUKI. IT WAS ON FOR 6 DAYS. IT WENT OFF, THEN THE AIR BAG LIGHT CAME ON. IT STAYED ON. I MENTIONED THAT THERE WERE LOOSE WIRES HANGING UNDER MY SEAT WHEN I DROPPED IT OFF. THEY SAID A WIRE CAME LOOSE AND THAT I SHOULD NOT PUT ANYTHING UNDER MY SEAT .I SAY THAT THE WIRES ARE SO LOOSE THAT IF SOMEONE PUT THERE FEET UNDER THE SEAT, T... Read more
Incident date: Jan 25, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATES AND INDICATES THAT THE AIR BAG IS OFF. HE TOOK THE VEHICLE TO THE DEALER TWICE, BUT THE FAILURE REMAINS. HE ALSO STATED THAT THE BRAKES EXTEND TO THE FLOOR WHEN TRYING TO STOP THE VEHICLE. THE BRAKES HAVE TO BE PUMPED IN ORDER TO STOP. THIS FAILURE OCCURS AT ANY SPEED. THE DEALER REPLACED THE MASTER ... Read more
SUZUKI
SX4
(2007) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 20, 2007
Incident date: Jan 25, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATES AND INDICATES THAT THE AIR BAG IS OFF. HE TOOK THE VEHICLE TO THE DEALER TWICE, BUT THE FAILURE REMAINS. HE ALSO STATED THAT THE BRAKES EXTEND TO THE FLOOR WHEN TRYING TO STOP THE VEHICLE. THE BRAKES HAVE TO BE PUMPED IN ORDER TO STOP. THIS FAILURE OCCURS AT ANY SPEED. THE DEALER REPLACED THE MASTER ... Read more
Incident date: Aug 20, 2007
MY SUZUKI SX4 IS NOW 4 MONTHS AND 2500 MILES OLD. THE AIRBAG OFF LIGHT WILL COME ON INTERMITTENTLY WHEN AN ADULT PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER COULD NOT DUPLICATE THE PROBLEM BY PLACING A 240LB TECHNICIAN IN THE PARKED CAR. THE DEALER ALSO ACKNOWLEDGED THAT THIS OCCURS ON MANY SUZUKI VEHICLES. A CALL TO SUZUKI AMERICA RESULTED IN NO ACTION, SIMPLY BEING TOLD THAT ... Read more
Incident date: Jul 19, 2007
FAILURE TO REAR TIRE ON MY 2006 GSXR 600 SUZUKI MOTORCYCLE THAT HAD 3014 MILES ON TIRE WITH NO ABUSE ON TIRE. THE TIRE SEPARATED AT 75 MILES PER HOUR ON HWY 95. THE TIRE SEPARATED ALL THE WAY AROUND THE CENTER OF THE TIRE THEN CAUSED ME TO LOSS CONTROL. I BELIEVE THE TIRES RUBBER COMPOUND SEPARATED. *JB
Crash
1 injured
Incident date: Jul 15, 2007
THE HEADLIGHTS STOPPED WORKING. I'VE SPOKE TO THE DEALERSHIP AND WAS TOLD IT IS A KNOWN ISSUE BUT THERE IS NO RECALL AND I WAS 500 MILES OVER THE WARRANTY WHEN THEY STOPPED WORKING. I DO HAVE HIGH BEAMS AND HAVE CHECKED THE FUSES. THE DEALERSHIP SERVICE PERSON TOLD ME IT IS A WIRING ISSUE UNDER THE DASH BOARD. *JB
Incident date: May 1, 2005
TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING 30-40 MPH THE VEHICLE WOULD STALL AND JERK. THE DEALER STATED THAT OXYGEN SENSORS NEEDED TO BE REPLACED. THEY REPLACED THE SENSORS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. APPROXIMATELY TWO MONTHS LATER THE DEALER REPLACED THE HEAD ASSEMBLY GASKET AND PC FILTER; HOWEVER, THE FAILURE CONTINUED TO OCCUR. AS OF AUGUST 14, 2007, THE FAILURE... Read more
SUZUKI
VS1400GLPK4
(2004) — ENGINE AND ENGINE COOLING
Aug 14, 2007
Incident date: May 19, 2005
THE CAR SURGES AND STALLS. IT WOULD JERK AND CUT OFF WHILE DRIVING AND CHECK ENGINE LIGHT WOULD COME ON. THIS HAS HAPPENED IN NORMAL TRAFFIC GOING AT 40 TO 50 MPH. AVOIDED AN ACCIDENT ON THREE OCCASIONS. THIS IS A RECURRING PROBLEM SINCE MAY OF 2005. THE DEALER HAS REPLACED THE SENSORS,CLEARED CODES AND REPLACED ENGINE HEAD. AS OF TODAY THIS PROBLEM HAS NOT BEEN RESOLVED. THE VEHICLE IS GOING BA... Read more
SUZUKI
VS1400GLPK4
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 14, 2007
Incident date: May 19, 2005
THE CAR SURGES AND STALLS. IT WOULD JERK AND CUT OFF WHILE DRIVING AND CHECK ENGINE LIGHT WOULD COME ON. THIS HAS HAPPENED IN NORMAL TRAFFIC GOING AT 40 TO 50 MPH. AVOIDED AN ACCIDENT ON THREE OCCASIONS. THIS IS A RECURRING PROBLEM SINCE MAY OF 2005. THE DEALER HAS REPLACED THE SENSORS,CLEARED CODES AND REPLACED ENGINE HEAD. AS OF TODAY THIS PROBLEM HAS NOT BEEN RESOLVED. THE VEHICLE IS GOING BA... Read more
Incident date: Aug 11, 2007
MY HUSBAND UNLOCKED OUR TRUCK DOOR. HE PUT OUR SON IN THE CAR SEAT AND THE KEYS DROPPED TO THE FLOOR AND HE WENT TO SHUT THE DOOR, THE DOOR CAUGHT AND LOCKED WITHIN NOT EVEN 30 SECONDS. AND ITS NEVER DONE THIS BEFORE. SO, WHY NOW? MY HUSBAND HAD TO BROKE OUR WINDOW TO GET OUR SON OUT. HE WAS IN THERE FOR AWHILE CAUSE NO ONE WOULD HELP US. SO, I WOULD LIKE TO KNOW IF THERE IS ANYTHING YOU COULD ... Read more
Incident date: Aug 11, 2007
MY HUSBAND UNLOCKED OUR TRUCK DOOR. HE PUT OUR SON IN THE CAR SEAT AND THE KEYS DROPPED TO THE FLOOR AND HE WENT TO SHUT THE DOOR, THE DOOR CAUGHT AND LOCKED WITHIN NOT EVEN 30 SECONDS. AND ITS NEVER DONE THIS BEFORE. SO, WHY NOW? MY HUSBAND HAD TO BROKE OUR WINDOW TO GET OUR SON OUT. HE WAS IN THERE FOR AWHILE CAUSE NO ONE WOULD HELP US. SO, I WOULD LIKE TO KNOW IF THERE IS ANYTHING YOU COULD ... Read more
SUZUKI
SAFETY BELT ASSEMBLY
(9999) — EQUIPMENT
Aug 13, 2007
Incident date: Aug 11, 2007
MY HUSBAND UNLOCKED OUR TRUCK DOOR. HE PUT OUR SON IN THE CAR SEAT AND THE KEYS DROPPED TO THE FLOOR AND HE WENT TO SHUT THE DOOR, THE DOOR CAUGHT AND LOCKED WITHIN NOT EVEN 30 SECONDS. AND ITS NEVER DONE THIS BEFORE. SO, WHY NOW? MY HUSBAND HAD TO BROKE OUR WINDOW TO GET OUR SON OUT. HE WAS IN THERE FOR AWHILE CAUSE NO ONE WOULD HELP US. SO, I WOULD LIKE TO KNOW IF THERE IS ANYTHING YOU COULD ... Read more
Incident date: Nov 1, 2004
TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE VEHICLE STALLED WHEN IT WAS IDLE AND WHEN SHE ATTEMPTED TO ACCELERATE AT A STOP SIGN. THIS HAS OCCURRED SINCE SHE PURCHASED THE VEHICLE. THE FAILURE DOES NOT OCCUR AT HIGHWAY SPEEDS; HOWEVER, SHE IS UNCOMFORTABLE WITH THE SAFETY RISK INVOLVED WHEN THE VEHICLE LOST POWER. ON FOUR OCCASIONS, THE DEALER STATED THAT THE CODE ISN'T BEING READ BY THE MACHI... Read more
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. WHILE DRIVING 35 MPH THE VEHICLE WOULD STALL AND ON OCCASIONS WOULD NOT START. APPROXIMATELY TWO MONTHS AGO, THE DEALER REPLACED THE THROTTLE BODY AND THE MAP SENSORS. THE CURRENT MILEAGE WAS 45,000 AND THE FAILURE MILEAGE WAS 42,000.
Incident date: Jul 14, 2007
I HAVE A SUZUKI BURGMAN 400 2007, MY FRONT BRAKES LOCKED AND CAUSED ME TO LOSE CONTROL AND CRASH, AFTER GATHERING MYSELF I CHECKED THE FRONT TO SEE WHAT HAPPENED AND NOTICED THAT THE FRONT REAR FENDER BOLTS WERE GONE AND THE FRONT FENDER WAS VERY LOOSE, AND SOMEHOW GOT HUNG UP WITH THE FRONT TIRE, AND LOCKED IT CAUSING ME TO LOSE CONTROL, I CONTACTED THE DEALER THE FOLLOWING MONDAY BECAUSE I PICKE... Read more
Crash
1 injured
Incident date: Feb 1, 2007
TL*THE CONTACT OWNS A 2001 SUZUKI VITARA. WHILE IN REVERSE, THE VEHICLE ACCELERATED FROM ZERO TO APPROXIMATELY 20 MPH, WHICH CAUSED THE VEHICLE TO CRASH INTO THE CARPORT. THERE WAS SNOW ON THE ROADS AT THE TIME OF FAILURE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE CRASHED INTO THE CARPORT AND THE SHED. THE ROAD CONDITIONS WERE... Read more
Crash
Incident date: Jun 15, 2006
SHIFTING FROM 5TH TO 6TH GEAR FALSE NEUTRALS WERE EXPERIENCED MANY, MANY TIMES. SUZUKI WOULD NOT REPAIR THIS PROBLEM. *TR
Incident date: Jul 8, 2006
TL*THE CONTACT OWNS A 2005 SUZUKI XL7. SHE STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING WHILE THE BRAKE WAS DEPRESSED AND THE DRIVE POSITION INDICATOR WAS NOT ENGAGED. AS A RESULT, THE VEHICLE CRASHED INTO HER HOUSE AND CAUSED SIGNIFICANT DAMAGE TO THE HOUSE AND VEHICLE. THE DEALER STATED THAT THE THROTTLE BODY AND CABLE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 38,50... Read more
Crash
Incident date: May 1, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. WHILE DRIVING 65 MPH, THE VEHICLE STALLS WHEN ACCELERATING FROM A STOP. THE DEALER AND MANUFACTURER SENT THE CONTACT A THIRD PARTY ARBITRATION PAMPHLET TO COMPLETE. HE FILED A LEMON LAW COMPLAINT THROUGH THE STATE ATTORNEY'S GENERAL OFFICE. THE CURRENT MILEAGE IS 22,200 AND FAILURE MILEAGE WAS 17,175.
Incident date: Jul 23, 2007
I WAS DRIVING MY 2000 SUZUKI ESTEEM HOME FROM UPTOWN WITH MY SISTER AND 8-YEAR-OLD DAUGHTER IN THE CAR WHEN A NOISE WHICH WAS FAINT OVER THE LAST COUPLE OF WEEKS GREW QUICKLY LOUDER AND ALL OF A SUDDEN MY CAR JERKED TO THE RIGHT, PRACTICALLY OUT OF MY HANDS. I GRASPED THE STEERING WHEEL AS HARD AS I COULD JUST TO KEEP THE VEHICLE ON THE ROAD. I WAS ONLY TRAVELING ABOUT 20-25 MPH. I FOUGHT THE DIFF... Read more
Incident date: May 31, 2007
OUR CAR KEEPS CUTTING OFF WHILE DRIVING. IT HAS BEEN INTO A SUZUKI DEALERSHIP 4 TIMES AND IS NOW IN FOR A 5TH TIME (ALL IN 2 MONTHS). IT HAS CUT OFF IN AN INTERSECTION, WHICH WAS VERY DANGEROUS. *TR
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI AERIO. THE VEHICLE HAS YOKOHAMA GEOLANDAR G046 TIRES. WHEN THE VEHICLE WAS PURCHASED, THE HISTORY REPORT STATED THAT THE REAR TIRES HAD BEEN REPLACED BECAUSE OF WEAR. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE TIRES INSPECTED. THE DEALER STATED THAT THEY COULD NOT REPLACE OR ROTATE THE TIRES A SECOND TIME BECAUSE THEY WERE TOO BAD TO BE ROTATED. THE CONTAC... Read more
Incident date: Jul 17, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI RENO. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SWERVED INTO ONCOMING TRAFFIC AND WAS STRUCK BY A SEMI-VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAS PICTURES AND A POLICE REPORT WAS FILED. THE CONSUMERS SON SUSTAINED NECK, BACK, AND SHOULDER INJURIES. T... Read more
Crash
1 injured
Incident date: Mar 8, 2005
I WAS RIDING THE MOTORCYCLE WHICH I ONLY HAD FOR 10 DAYS AND GAVE IT SOME GAS AND THE FRONT END CAME UP THAN DOWN, NOTHING MAJOR THAN A FEW SECONDS LATER THE FRONT END JUST DOVE INTO THE GROUND. IT WAS GOING APPROXIMATELY 25 - 30 MPH ON A PRIVATE ROAD AS THE SPEED LIMIT WAS IS. THE MOTORCYCLE HAD FRAME SLIDERS TO PROTECT IT IN EVENT OF A CRASH, BUT AFTER THE CRASH I GOT UP TO PICK UP THE ... Read more
Crash
1 injured
Incident date: Jul 1, 2007
2005 SUZUKI FORENZA. CONSUMER STATES THAT THE HORN IS DIFFICULT TO LOCATE. *MC
Incident date: Jul 1, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING 60 MPH OR GREATER, THE VEHICLE BEGAN TO VIBRATE. THE ROAD CONDITIONS WERE CLEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 1,100 AND FAILURE MILEAGE WAS 400.
Incident date: Jul 2, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI VL800. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN VIBRATING UNDER THE CONTACT'S FEET, SEAT, AND HANDS. THE DEALER STATED THAT THE CAUSE OF FAILURE WERE THE SPARK PLUGS. THE CONTACT RODE THE VEHICLE AND THE VIBRATIONS WERE STILL PRESENT. THE DEALER ADVISED HIM TO TAKE THE VEHICLE ELSEWHERE BECAUSE THEY COULD NOT PERFORM THE REPAIR. THE VIN, ENGINE SIZE, POWERTRAI... Read more
Incident date: May 20, 2007
THE CLUTCH WHEN UP IN MY SUZUKI GSX-R 1000
Incident date: May 20, 2007
THE CLUTCH WHEN UP IN MY SUZUKI GSX-R 1000
Incident date: Jun 27, 2007
FALSE NEUTRAL ON MOTORCYCLE. *TR