Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,583 complaints for SUZUKI
Incident date: May 1, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI VZR1800. IF THE ACCELERATOR WAS APPLIED BEFORE THE CLUTCH WAS RELEASED, THE CONTACT WOULD HEAR A BANGING SOUND. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS OF NOVEMBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 6,900. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
SUZUKI
BOULEVARD M109R
(2006) — POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
Nov 8, 2007
Incident date: Nov 5, 2006
THERE WERE NO EVENTS LEADING TO THE FAILURE. THIS IS THE 2ND SUCH FAILURE I HAVE EXPERIENCED. WHEN APPROACHING A STOPLIGHT IN HEAVY TRAFFIC I WAS DOWNSHIFTING THE MOTORCYCLE USING THE ENGINE TO DECELERATE. THE CLUTCH CABLE SNAPPED WITHOUT WARNING WITH THE MOTORCYCLE STILL IN GEAR. I WAS ABLE TO LOCK US THE BRAKES AND KILL THE MOTOR BEFORE RUNNING INTO THE BACK OF A CAR. THIS IS THE 2ND CLUT... Read more
SUZUKI
GRAND VITARA
(2004) — POWER TRAIN
Nov 7, 2007
Incident date: Nov 1, 2007
2004 SUZUKI GRAND VITARA WITH REPLACEMENT OF MULTIPLE SAFETY CONCERNS. CONSUMER STATES THAT A SEAL ON THE TRANSMISSION HAS BEEN REPLACED 3 TIMES, THE SHIFT CABLES AND NUMEROUS SEALS. SHE STATED THEY FINALLY HAD TO PUT IN A BRAND NEW TRANSMISSION. *KB AFTER THE TRANSMISSION WAS REPLACED, THE CONSUMER BEGAN HEARING A ROAR FROM THE TRANSMISSION AFTER REACHING 50 MPH. THE DEALER REPLACED ANOTHER SHI... Read more
SUZUKI
GRAND VITARA
(2004) — STRUCTURE
Nov 7, 2007
Incident date: Nov 1, 2007
2004 SUZUKI GRAND VITARA WITH REPLACEMENT OF MULTIPLE SAFETY CONCERNS. CONSUMER STATES THAT A SEAL ON THE TRANSMISSION HAS BEEN REPLACED 3 TIMES, THE SHIFT CABLES AND NUMEROUS SEALS. SHE STATED THEY FINALLY HAD TO PUT IN A BRAND NEW TRANSMISSION. *KB AFTER THE TRANSMISSION WAS REPLACED, THE CONSUMER BEGAN HEARING A ROAR FROM THE TRANSMISSION AFTER REACHING 50 MPH. THE DEALER REPLACED ANOTHER SHI... Read more
SUZUKI
GRAND VITARA
(2004) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Nov 7, 2007
Incident date: Nov 1, 2007
2004 SUZUKI GRAND VITARA WITH REPLACEMENT OF MULTIPLE SAFETY CONCERNS. CONSUMER STATES THAT A SEAL ON THE TRANSMISSION HAS BEEN REPLACED 3 TIMES, THE SHIFT CABLES AND NUMEROUS SEALS. SHE STATED THEY FINALLY HAD TO PUT IN A BRAND NEW TRANSMISSION. *KB AFTER THE TRANSMISSION WAS REPLACED, THE CONSUMER BEGAN HEARING A ROAR FROM THE TRANSMISSION AFTER REACHING 50 MPH. THE DEALER REPLACED ANOTHER SHI... Read more
Incident date: Aug 20, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE SEAT WENT BACKWARDS. THE CONTACT DROVE TO THE DEALER AND THEY STATED THAT TWO SPRINGS AND ONE ROD FAILED. THE SEATS RAILING SYSTEM FAILED AND NEEDED TO BE REPLACED ALSO. THE DEALER ONLY REPLACED THE TWO SPRINGS BECAUSE THE ROD OR THE RAILING WAS NOT IN STOCK. THE CURRENT AND FAILURE MILEAGES WERE 51... Read more
Incident date: Nov 5, 2007
SUB FRAME STRUCTURALLY WEAKENED BY RUST WHEEL TO PUSH BACK INTO BODY. DEALER CONFIRMED THIS IS A GROWING PROBLEM. *TR
Incident date: May 1, 2007
2005 VL1500 BOULEVARD HAS FALLEN FROM THE KICK STAND. CONSUMER STATES THAT HE WAS INFORMED BY A MECHANIC THAT THE KICK STAND DOES NOT GO FORWARD ENOUGH TO HOLD THE BIKE ON AN INCLINE. *KB THE CONSUMER STATED THE MOTORCYCLE HAS FALLEN THREE TIMES THIS YEAR, IN WHICH HE SUFFERED A MINOR MUSCLE PULL. *JB
1 injured
Incident date: Oct 27, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING DOWNHILL AT 25 MPH, THE VEHICLE LOST POWER. THERE WAS A LOSS OF POWER BRAKES AND POWER STEERING. THE VEHICLE FINALLY DECELERATED ON ITS OWN AND BEGAN TO SPUTTER. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE ... Read more
Incident date: May 19, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. WHILE DRIVING 10-15 MPH, THE VEHICLE ACCELERATED TO 25-30 MPH ON ITS OWN. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A STATIONARY MAILBOX. THE VEHICLE SLID ON THE DRIVER SIDE AND CONTINUED TO SPIN UNTIL IT SHUT ITSELF OFF. THE VEHICLE SUSTAINED TWO FLAT TIRES, BENT RIMS, AND DAMAGE TO THE HEADLIGHTS, TURN SIGNAL, EX... Read more
Crash
1 injured
Incident date: Oct 15, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATES. SHE ALSO NOTICED A GASEOUS ODOR INSIDE THE PASSENGER COMPARTMENT. THE MECHANIC STATED THAT THE OXYGEN SENSOR ON THE DRIVER SIDE WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 26,548.
SUZUKI
FORENZA
(2006) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Oct 23, 2007
Incident date: Oct 1, 2007
2006 SUZUKI FORENZA WITH ENGINE LIGHT AND GAS TANK PROBLEMS. CONSUMER STATES THAT IT TOOK HIM 3 WEEKS TO GET A NEW GAS CAP. CUSTOMER HAS SPENT MORE THAN $330 AND THE PROBLEM IS STILL NOT FIXED. *KB THE CONSUMER STATED THE ENGINE LIGHT CONTINUED TO ILLUMINATED AFTER REPAIRS WERE MADE TO THE VEHICLE. THE CONSUMER WAS INFORMED BY A DIFFERENT MECHANIC THAT THE VEHICLE NEEDED A NEW MAP SENSOR AND WIR... Read more
Incident date: Oct 1, 2007
2006 SUZUKI FORENZA WITH ENGINE LIGHT AND GAS TANK PROBLEMS. CONSUMER STATES THAT IT TOOK HIM 3 WEEKS TO GET A NEW GAS CAP. CUSTOMER HAS SPENT MORE THAN $330 AND THE PROBLEM IS STILL NOT FIXED. *KB THE CONSUMER STATED THE ENGINE LIGHT CONTINUED TO ILLUMINATED AFTER REPAIRS WERE MADE TO THE VEHICLE. THE CONSUMER WAS INFORMED BY A DIFFERENT MECHANIC THAT THE VEHICLE NEEDED A NEW MAP SENSOR AND WIR... Read more
Incident date: Oct 1, 2007
2006 SUZUKI FORENZA WITH ENGINE LIGHT AND GAS TANK PROBLEMS. CONSUMER STATES THAT IT TOOK HIM 3 WEEKS TO GET A NEW GAS CAP. CUSTOMER HAS SPENT MORE THAN $330 AND THE PROBLEM IS STILL NOT FIXED. *KB THE CONSUMER STATED THE ENGINE LIGHT CONTINUED TO ILLUMINATED AFTER REPAIRS WERE MADE TO THE VEHICLE. THE CONSUMER WAS INFORMED BY A DIFFERENT MECHANIC THAT THE VEHICLE NEEDED A NEW MAP SENSOR AND WIR... Read more
Incident date: Jun 20, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR ACTIVATED SPORADICALLY WHEN A PASSENGER IS SEATED IN THE SEAT. HE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THEY STATED THAT THE PASSENGER SENSOR AIR BAG WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 7,800.
Incident date: Oct 17, 2007
AIR INTAKE AND COMPUTER CHIPS PLACED VERY LOW WITHIN 12" FROM THE GROUND. THE STREETS WERE FLOODED. THE INTAKE SUCKED WATER UP INTO MY ENGINE AND CAUSED MY CAR TO INSTANTLY STALL. IF ANYONE HAD BEEN BEHIND ME, I COULD HAVE BEEN HIT. I DIDN'T EVEN HAVE TIME TO PUT MY BRAKES ON. *TR
Incident date: Oct 17, 2007
AIR INTAKE AND COMPUTER CHIPS PLACED VERY LOW WITHIN 12" FROM THE GROUND. THE STREETS WERE FLOODED. THE INTAKE SUCKED WATER UP INTO MY ENGINE AND CAUSED MY CAR TO INSTANTLY STALL. IF ANYONE HAD BEEN BEHIND ME, I COULD HAVE BEEN HIT. I DIDN'T EVEN HAVE TIME TO PUT MY BRAKES ON. *TR
Incident date: Sep 17, 2007
TL*THE CONTACT OWNS A 2008 HARLEY DAVIDSON ROADGLIDE (NA). THE CONTACT STATED THAT THE MIRRORS WERE NOT FUNCTIONAL BECAUSE ONLY HIS CHEST WAS VISIBLE REGARDLESS OF HOW THEY WERE ADJUSTED. THE DEALER STATED THAT THE FAILURE WAS UNKNOWN AND SOLD HIM EXTENSIONS, HOWEVER, THEY DID NOT CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 1,800.
Incident date: Oct 12, 2007
OXYGEN SENSOR WAS BAD 3 MONTHS AFTER BUTING CAR, BOTH AIRBAGS IN DASH ARE DEFECTIVE. SENSORS ARE LIGHTING UP AND IT SAYS CAN DEPLOY AT ANY TIME GET CAR SERVICED. MY DEALERSHIP ACTS LIKE THEY DON'T WANT TO HELP ME. *TR
Incident date: Oct 12, 2007
OXYGEN SENSOR WAS BAD 3 MONTHS AFTER BUTING CAR, BOTH AIRBAGS IN DASH ARE DEFECTIVE. SENSORS ARE LIGHTING UP AND IT SAYS CAN DEPLOY AT ANY TIME GET CAR SERVICED. MY DEALERSHIP ACTS LIKE THEY DON'T WANT TO HELP ME. *TR
Incident date: Oct 8, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY IN BOTH VEHICLES. THE CONTACT WAS NOT WEARING HER SEAT BELT AND STRUCK THE STEERING WHEEL. THE STEERING WHEEL BENT INTO THE DASHBOARD AND STRUCK THE WINDSHIELD. BOTH VEHICLES WERE DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL ABR... Read more
Crash
2 injured
Incident date: Aug 15, 2007
TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. THE REAR QUARTER PANEL HAS TWO SLOTS THAT ARE SPLITTING THE DRIVER SIDE AND PASSENGER SIDE REAR SEAT BELTS TROUGH THE PLASTIC. THE SEAT BELTS WERE RARELY USED. THE DEALER STATED THAT THE SEAT BELTS NEEDED TO BE REPLACED. PICTURES ARE AVAILABLE IF NEEDED. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 70,000. *UPDATED 12/12/07 *BF THE CONSU... Read more
SUZUKI
GRAND VITARA
(2007) — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Oct 13, 2007
Incident date: Sep 19, 2007
VEHICLE PURCHASED NEW IN JULY 2007 WOULD NOT START ON TWO OCCASIONS IN SEPT 2007 (MILEAGE 3,700 FIRST OCCASION AND 3,924 SECOND OCCASION). SUZUKI SENT SOMEONE TO JUMP THE CAR ON SEPT 19TH 2007, AND TOWED IT ON SEPT 24 2007, THE DEALER TOOK EIGHT DAYS TO REPLACE BATTERY AND ALTERNATOR . *TR
SUZUKI
GRAND VITARA
(2007) — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Oct 13, 2007
Incident date: Sep 19, 2007
VEHICLE PURCHASED NEW IN JULY 2007 WOULD NOT START ON TWO OCCASIONS IN SEPT 2007 (MILEAGE 3,700 FIRST OCCASION AND 3,924 SECOND OCCASION). SUZUKI SENT SOMEONE TO JUMP THE CAR ON SEPT 19TH 2007, AND TOWED IT ON SEPT 24 2007, THE DEALER TOOK EIGHT DAYS TO REPLACE BATTERY AND ALTERNATOR . *TR
Incident date: Oct 10, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI DL1000. WHEN THE CLUTCH IS DISENGAGED, THE ENGINE SHUTS DOWN. THE FAILURE WAS NOTICED WHILE RIDING 25 MPH. THE CONTACT WAS ABLE TO AVOID SEVERAL NEAR CRASHES. THE DEALER STATED THAT THERE WAS AN AFTER MARKET REPAIR THAT CONSISTED OF EXCHANGING THE FUEL JET TO ALLOW THE FUEL TO DISTRIBUTE EVENLY. THE CURRENT MILEAGE WAS 1,000 AND FAILURE MILEAGE WAS 500.
Incident date: Sep 17, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI RENO. WHILE DRIVING 10-15 MPH, THE CONTACT DROVE OVER A NAIL AND A TIRE FLATTENED. THE VEHICLE HAS CARLISLE, SIZE 195/55R15 TIRES. HE DOES NOT KNOW IF THE TIRES WERE THE ORIGINAL OR REPLACEMENT TIRES. THE TIRES WERE INSPECTED AND IT WAS DETERMINED THAT ALL FOUR NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TWO FRONT TIRES AT THAT TIME AND PLANS TO REPLACE T... Read more
Incident date: Sep 29, 2007
SUZUKI MOTORCYCLE 10-3-2007. ON SEPT. 29, 2007 I CONTACTED BRANDON WITH TWIN COUNTY MOTORSPORTS IN ROCKY MOUNT, NC CONCERNING THE REAR WHEEL HUB ON MY 2006 C-50 SUZUKI MOTORCYCLE. IT HAS SEVERAL CRACKS IN IT MOSTLY SPIDERWEBBED WITH ONE MORE OUTSTANDING THAN THE OTHERS. I WAS TOLD THEY WOULD CONTACT SUZKI AND TRY TO GET ME A NEW REAR WHEEL. I MIGHT ADD THAT THE BIKE IS UNDER WARRANTY AND HAS ... Read more
SUZUKI
VZR1800
(2007) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Oct 5, 2007
Incident date: Sep 28, 2007
WHILE WAITING AT A RED LIGHT. I SMELLED COOLANT WHICH I ASSUME WAS COMING FROM THE CAR IN FRONT OF ME. I CONTINUED TO SMELL COOLANT WHENEVER I CAME TO A STOP. I ARRIVED HOME AND CHECKED FOR ANY VISIBLE LEAKS AND DID NOT FIND ANY. A WEEK LATER WHEN I WAS WASHING MY M109R I NOTICED COOLANT RESIDUE ON THE STARTER. I CALLED TO MAKE AN APPOINTMENT TO HAVE THE BIKE CHECK. I WAS INFORMED BY THE DEALE... Read more
Incident date: Sep 8, 2006
BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS. *JB
Incident date: Sep 8, 2006
BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS. *JB
SUZUKI
XL-7
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 5, 2007
Incident date: Sep 8, 2006
BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS. *JB
Incident date: Sep 8, 2006
BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS. *JB
Incident date: Sep 25, 2007
DURING A ROUTINE OIL CHANGE AND TIRE BAL I WAS ADV MY KUMHO TIRES HAD SEVERE TIRE ROT AND MY TIRES BEGAN RIPPING FROM THE SIDES. I WAS TOLD TO CONTACT MY DEALER I TOOK IT TO THE SUZUKI REPAIR SHOP WHO ADV ME AND PUT IN WRITING II HAD NO TIRE ROT AND WHAT HAD OCCUR WAS FAULT OF MY OWN , I WAS DISTURBED BY THERE FINDINGS AND GOT A THIRD OPINION WHO DID ADV I HAD SEVERE TIRE ROT AND THE VEH WAS UNSAF... Read more
Incident date: Mar 1, 2006
I'VE OWNED MY CAR SINCE FEB 2006 AND IT HAS WENT INTO THE SHOP GOING ON 6 TIMES FOR THE AIRBAGS NOT WORKING. *TR
Incident date: Sep 22, 2007
ELECTRICAL PROBLEMS WITH DAY RUNNING LIGHTS. WAS TOLD BY DEALER THAT IT WAS NOT BULBS BUT WOULD BE SAFE - JUST NO DAY RUNNING LIGHTS. THREE DAYS LATER (FIRST TIME RUN WITH HEADLIGHTS ON AFTER BEING AT DEALER) SMELLED ELECTRICAL BURNING. TOOK TO PERSONAL MECHANIC. WIRES ARE MELTED TOGETHER. SINCE TSB ISSUED FEEL THAT I SHOULD BE REIMBURSED FOR THE EXPENSES BY THE MANUFACTURER. *TR
Incident date: Sep 28, 2007
PASSENGER AIR BAG INDICATES "OFF" MOST OF THE TIME WHEN A PASSENGER IS IN THE SEAT. I HAVE COMPLAINED ABOUT THIS TO THE DEALER SINCE THE BEGINNING AND THEY KEEP TELLING ME THERE IS NOTHING THEY CAN DO ABOUT IT AND THAT IT IS NORMAL .... THAT MY 130# SON IS 'TOO THIN'. THERE HAS BEEN A TSB ISSUED ON THIS. *TR
SUZUKI
GRAND VITARA XL7
(2002) — SUSPENSION
Oct 1, 2007
Incident date: Sep 28, 2007
I WAS TRAVELING ON I-10 EASTBOUND NEAR TALLAHASSEE, FL GOING APPROXIMATELY 70 MPH WHEN MY CAR BRIEFLY SHOOK/VIBRATED. I LET OFF THE GAS PERPLEXED WHEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION. MY CAR CAREENED TO THE LEFT AND WITH A DEATH GRIP ON THE STEERING WHEEL, I TRIED TO CONTROL THE VEHICLE. I MOVED BACK AND FORTH ACROSS THE 2 LANES OF INTERSTATE AT LEAST TWICE BEFORE GAINING CONTROL. PARTS... Read more
SUZUKI
GRAND VITARA XL7
(2002) — TIRES
Oct 1, 2007
Incident date: Sep 28, 2007
I WAS TRAVELING ON I-10 EASTBOUND NEAR TALLAHASSEE, FL GOING APPROXIMATELY 70 MPH WHEN MY CAR BRIEFLY SHOOK/VIBRATED. I LET OFF THE GAS PERPLEXED WHEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION. MY CAR CAREENED TO THE LEFT AND WITH A DEATH GRIP ON THE STEERING WHEEL, I TRIED TO CONTROL THE VEHICLE. I MOVED BACK AND FORTH ACROSS THE 2 LANES OF INTERSTATE AT LEAST TWICE BEFORE GAINING CONTROL. PARTS... Read more
Incident date: Jul 28, 2007
TL*THE CONTACT OWNS 2007 SUZUKI GSX 1000. THE MOTORCYCLE ISN'T OPERATING NORMALLY EVEN THOUGH HE RECEIVED THE REPAIR ACCORDING TO NHTSA CAMPAIGN ID NUMBER: 07V362000. FAILURE MILEAGE WAS 2500 AND THE CURRENT MILEAGE WAS 3000.
SUZUKI
FORENZA
(2006) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 27, 2007
Incident date: Sep 27, 2007
THIS CAR WAS PURCHASED IN APRIL OF 2006 AS A BRAND NEW CAR WITH ONLY 77 MILES ON IT, SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SERVICE DEPT ON MULTIPLE OCCASIONS, THE FIRST TIME BEING, LAST YEAR WHEN THERE WAS OIL LEAKING ALL OUT FROM THE BOTTOM, ACCORDING TO THE SERVICE DEPT, IT WAS THE SEAL, A BRAND NEW CAR AND THE SEAL JUST SUDDENLY STARTS LEAKING OIL EVERYWHERE? THE LAST SEVERAL INCIDENTS ... Read more
Incident date: Sep 27, 2007
THIS CAR WAS PURCHASED IN APRIL OF 2006 AS A BRAND NEW CAR WITH ONLY 77 MILES ON IT, SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SERVICE DEPT ON MULTIPLE OCCASIONS, THE FIRST TIME BEING, LAST YEAR WHEN THERE WAS OIL LEAKING ALL OUT FROM THE BOTTOM, ACCORDING TO THE SERVICE DEPT, IT WAS THE SEAL, A BRAND NEW CAR AND THE SEAL JUST SUDDENLY STARTS LEAKING OIL EVERYWHERE? THE LAST SEVERAL INCIDENTS ... Read more
Incident date: Jun 1, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI AERIO. WHILE DRIVING 25 MPH ON A RAINY DAY, THE VEHICLE SHUT OFF WHEN IT DROVE OVER A PUDDLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY WATER INTRUSION. THEY FURTHER STATED THAT THE ROD FAILED AND WENT THROUGH THE ALUMINUM MOTOR. BOTH TIMES THE ROD WENT THROUGH THE MOTOR, THE WATER INTRUSION WAS CAUSED BY THE AIR BRETHE... Read more
Incident date: Jan 1, 1901
2005 SUZUKI AERIO WITH LIGHTING PROBLEMS. CUSTOMER STATES THAT THERE IS SOMETHING WRONG WITH THE LIGHTING IN THE VEHICLE. *KB
Incident date: Oct 18, 2006
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. ONE YEAR AGO, THE CONTACT NOTICED THAT THE AIR BAG SENSORS WERE DISABLED WHILE PASSENGERS OCCUPIED THE VEHICLE. ONE MONTH LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. TWO PASSENGERS WERE INJURED. AN INVESTIGATOR FROM A LOAN INSPECTOR'S OFFICE STATED THAT THE AIR BAGS FAILED BECAUSE THE... Read more
Crash
2 injured
Incident date: Aug 23, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI VZR1800. AFTER RIDING 300 MILES AT APPROXIMATELY 60 MPH, THE CONTACT NOTICED OIL LEAKING ALL OVER THE ENGINE AND THE TIRES. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE OIL TANK MUST HAVE BEEN OVERFILLED. THEY REFUSED TO REPAIR THE VEHICLE AND IT CURRENTLY REMAINS UNREPAIRED. THE FAILURE MILEAGE WAS 300 AND CURRENT MILEAGE WAS 699.
Incident date: May 3, 2006
2006 SUZUKI FORENZA WITH TROUBLE CRANKING. CUSTOMER STATES THAT HIS VEHICLE HAS TROUBLE STARTING AND FEELS A BIG NUDGE IN THE REAR WHEN CHANGING GEARS FROM REVERSE TO DRIVE OR DRIVE TO REVERSE. *KB *JB
Incident date: May 3, 2006
2006 SUZUKI FORENZA WITH TROUBLE CRANKING. CUSTOMER STATES THAT HIS VEHICLE HAS TROUBLE STARTING AND FEELS A BIG NUDGE IN THE REAR WHEN CHANGING GEARS FROM REVERSE TO DRIVE OR DRIVE TO REVERSE. *KB *JB
Incident date: Sep 19, 2007
BOTH DRIVERS AND PASSENGER DOOR HANDLES BROKE OFF AT THE BASE. *JB
Incident date: Feb 9, 2007
LTR RE PROBLEMS WITH HER 2006 SUZUKI AERIO AND SEEKING REIMBURSEMENT FOR TROUBLES AND DAMAGES. *KB THE CONSUMER STATED SHE BEGAN EXPERIENCING PROBLEMS WITH THE GEARS. THE MECHANIC INFORMED THE CONSUMER THE GEARS WERE DAMAGED DUE TO THE MIS-HANDLING OF THE VEHICLE AND THAT A CABLE NEEDED TO BE TIGHTENED. SOON AFTER LEAVING THE DEALERSHIP, THE CONSUMER BEGAN TO SMELL AN ODOR WHICH WAS THAT OF A B... Read more
Incident date: Sep 14, 2007
UNCONTROLLABLE ABRUPT ON/OFF THROTTLE RESPONSE: MAY CAUSE LOSS OF CONTROL WHEN CORNERING RESULTING IN AN ACCIDENT. *TR