Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,590 complaints for SUZUKI
SUZUKI
GRAND VITARA
(2006) - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Feb 27, 2008
Incident date: Aug 27, 2007
2006 SUZUKI GRAND VITARA WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE PROBLEMS ARE: STEERING SHAFT, ENGINE MAKING A KNOCKING NOISE, ENGINE LIGHT ILLUMINATION, GASOLINE ODOR FROM ENGINE AND SEAT WARMER NOT WORKING. *KB THE ENGINE NOISE WAS DUE TO THE CAMSHAFT TIMING BELT WHICH NEEDED TO BE RE-TORQUED. THE PURGE VALVE WAS REPLACED DUE TO THE ENGINE LIGHT BEING ON. *JB
SUZUKI
GRAND VITARA
(2006) - FUEL SYSTEM, GASOLINE
Feb 27, 2008
Incident date: Aug 27, 2007
2006 SUZUKI GRAND VITARA WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE PROBLEMS ARE: STEERING SHAFT, ENGINE MAKING A KNOCKING NOISE, ENGINE LIGHT ILLUMINATION, GASOLINE ODOR FROM ENGINE AND SEAT WARMER NOT WORKING. *KB THE ENGINE NOISE WAS DUE TO THE CAMSHAFT TIMING BELT WHICH NEEDED TO BE RE-TORQUED. THE PURGE VALVE WAS REPLACED DUE TO THE ENGINE LIGHT BEING ON. *JB
Incident date: Jan 24, 2008
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 30 MPH AND ABOVE IN THE RAIN, THE VEHICLE COULD NOT BE CONTROLLED. THE CONTACT STATED THAT IT FEELS AS IF HE WAS DRIVING ON ICE. WHEN THE WEATHER IS WINDY, THE WIND PUSHES THE VEHICLE AROUND LIKE A KITE AND THE CONTACT LOSES CONTROL. HE HAS ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE WIND. THE DEALER COULD NOT DUPLICATE THE FAILURE THE FI... Read more
Incident date: Feb 7, 2008
FRONT SUSPENSION IS SHOT AND VEHICLE IS INOPERABLE 1 MONTH AFTER 3-YEAR WARRANTY EXPIRED (RECOMMENDED NOT SAFE FOR TRAVEL BY SERVICE MANAGER). ONLY 39,000 MILES ON VEHICLE. SERVICE REQUIRES NEW COMPLETE STRUT ASSEMBLIES FOR BOTH FRONT-LEFT AND FRONT-RIGHT STRUTS, AND 6 NEW TIRES OVER COURSE OF THREE YEARS. *TR
Incident date: Feb 1, 2008
THE SUZUKI M109R (VZR1800) HAS A CLUTCH OR TRANSMISSION PROBLEM. INTERMITTENT SLIPPING OR JUMPING IN AND OUT OF 1ST GEAR. MANY, MANY TIMES THIS MOTORCYCLE WILL SLIP OR JUMP OUT OF GEAR WHEN ENGAGING THE CLUTCH AND PULLING AWAY FROM A STOP. MANY, MANY COMPLAINTS FROM OTHER RIDERS OF THIS BIKE WITH THE SAME PROBLEM. SUZUKI AND THEIR DEALERS DISAVOW ANY KNOWLEDGE OF THIS PROBLEM. PLEASE VISIT TH... Read more
Incident date: Sep 1, 2005
EVER SINCE I BOUGHT MY 2005 SUZUKI FORENZA WAGON, I HAVE HAD PROBLEMS WITH IT STARTING. I WOULD TURN THE KEY AND THE ENGINE WOULD SOUND LIKE IT WAS GOING TO START, BUT I WOULD THEN HAVE TO TURN THE ALL THE WAY TO THE OFF POSITION TO RESTART AND THEN IT WOULD FINALLY TURN OVER. I HAVE BROUGHT MY CAR IN THREE DIFFERENT TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAY NOTHING IS WRONG WITH I... Read more
SUZUKI
GRAND VITARA
(2007) - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Feb 14, 2008
Incident date: Oct 8, 2007
WHILE UNDER POWER AFTER SHIFTING THROUGH THE AUTOMATIC GEARS, I HAVE A VIBRATION BETWEEN 2-3 THOUSAND RPM. THE WARMER IT IS, THE HARDER IT VIBRATES. DEALER HAS TRIED EVERYTHING SUZUKI HAS RECOMMENDED BUT IT HASN'T HELPED. THEY ALSO HAVE ANOTHER ONE DOING THE SAME THING. HOW CAN I FIND OUT HOW TO FIX THIS PROBLEM? ARE THERE OTHERS HAVING THE SAME TROUBLE?????? *TR
Incident date: Jun 19, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
Incident date: Jun 19, 2007
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
Incident date: Jul 28, 2007
CAR HAS TROUBLE STARTING AND CHECK ENGINE LIGHT COMES ON INTERMITTENTLY. JULY 2007 TOOK CAR IN WITH 'HARD START" PROBLEM. THEY FOUND RESONATOR ASSEMBLY NEEDED REPLACING. THAT REPAIR WAS DONE ON AUGUST 3, 2007. CAR RAN FOR APPROX. 2 MONTHS AND WE TOOK IT BACK IN OCTOBER WITH THE CHECK ENGINE LIGHT ON AND THE SAME "HARD START" PROBLEM. THEY REPLACED THE STARTER OCTOBER 18, 2007 AND STATED IT W... Read more
Incident date: Jul 28, 2007
CAR HAS TROUBLE STARTING AND CHECK ENGINE LIGHT COMES ON INTERMITTENTLY. JULY 2007 TOOK CAR IN WITH 'HARD START" PROBLEM. THEY FOUND RESONATOR ASSEMBLY NEEDED REPLACING. THAT REPAIR WAS DONE ON AUGUST 3, 2007. CAR RAN FOR APPROX. 2 MONTHS AND WE TOOK IT BACK IN OCTOBER WITH THE CHECK ENGINE LIGHT ON AND THE SAME "HARD START" PROBLEM. THEY REPLACED THE STARTER OCTOBER 18, 2007 AND STATED IT W... Read more
Incident date: Jan 18, 2007
1.) ENTERING THE HIGHWAY AND MOVING INTO TRAFFIC. 2.) TRANSMISSION FAILURE. 3.) 2ND AND 3RD GEAR AND ALL THREE SHIFTER FORKS ARE BEING REPLACED. NO COVERAGE FROM SUZUKI OR 3RD PARTY EXTENDED WARRANTY (WESTERN STATES). BIKE WAS PURCHASED IN JULY OF 2006, 11K MI. AT TIME OF FAILURE. FEEL THAT THE DEALERSHIP DID WHAT THEY COULD TO GET IT COVERED. *TR
Incident date: Jan 18, 2007
1.) ENTERING THE HIGHWAY AND MOVING INTO TRAFFIC. 2.) TRANSMISSION FAILURE. 3.) 2ND AND 3RD GEAR AND ALL THREE SHIFTER FORKS ARE BEING REPLACED. NO COVERAGE FROM SUZUKI OR 3RD PARTY EXTENDED WARRANTY (WESTERN STATES). BIKE WAS PURCHASED IN JULY OF 2006, 11K MI. AT TIME OF FAILURE. FEEL THAT THE DEALERSHIP DID WHAT THEY COULD TO GET IT COVERED. *TR
Incident date: Jan 10, 2008
I HAVE A SUZUKI SV1000S E-33 (CA VERSION) FROM THE YEAR 2003. THIS MODEL BIKE HAD A FACTORY RECALL FOR DEFECTIVE FUEL TANK. THE DEFECT WAS THAT DUE TO VIBRATION THE FUEL VAPOR SEPARATOR WELD INSIDE THE FUEL TANK WOULD CRACK, AND FUEL WOULD LEAK TO THE CHARCOAL CANISTER, CAUSING IT TO FLOOD AND DRIP FUEL. THIS REPRESENTS A FIRE HAZARD SINCE IT IS LOCATED RIGHT ABOVE THE EXHAUST. I TOOK MY BIKE TO A... Read more
SUZUKI
GRAND VITARA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 8, 2008
Incident date: Sep 12, 2006
2006 SUZUKI GRAND VITARA WITH RECALL ON TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE RECALL WAS FOR TRANSMISSION NOT SHIFTING PROPERLY. DEALER TRIED A COMPUTER UPGRADE FOR THE TRANSMISSION WHICH DID NOT WORK. *KB UPDATED 05/15/08. *JB
SUZUKI
GRAND VITARA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Feb 8, 2008
Incident date: Sep 12, 2006
2006 SUZUKI GRAND VITARA WITH RECALL ON TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE RECALL WAS FOR TRANSMISSION NOT SHIFTING PROPERLY. DEALER TRIED A COMPUTER UPGRADE FOR THE TRANSMISSION WHICH DID NOT WORK. *KB UPDATED 05/15/08. *JB
Incident date: Oct 18, 2007
THE GEAR BOX IN MY BRAND NEW SUZUKI M109 WITH ONLY 4,000 MILES ON IT, FAILED. IT SHIFTED AUTOMATICALLY FROM 2ND TO NEUTRAL WHILE I WAS RIDING!! THE DEALER AND SUZUKI REFUSED TO REPAIR IT UNDER MY WARRANTY, WHICH IS FOR UNLIMITED MILES, UP TO A YEAR. I HAD THE 2007 BIKE FOR ONLY 6 MONTHS. *TR
Incident date: Jan 12, 2008
CLUTCH ENGAGEMENT ISSUES WITH NEW SUZUKI M109R. *TR
Incident date: Jan 20, 2008
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT THE SENSOR FOR THE AIR BAG IS LOCATED UNDERNEATH THE CUP HOLDER; THEREFORE, IF ANYTHING SPILLS IN THE CUP HOLDER, IT DAMAGES THE SENSOR. THE DEALER REPLACED THE SENSOR. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
SUZUKI
GRAND VITARA
(2007) - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Feb 5, 2008
Incident date: Nov 1, 2007
AIR BAGS ON THE FRONT PASSENGERS SIDE WILL NOT DEPLOY AS PER THE INDICATOR LIGHT ON THE DASH BOARD WHEN MY WIFE USES A MEDICALLY-REQUIRED SEAT CUSHION. THE LOCAL DEALERSHIP AND AMERICAN SUZUKI HAVE REFUSED TO ALTER THE SETTINGS ON THE SEAT SENSOR TO MAKE THE ACTIVATED AT ALL TIMES. NO ONE OTHER THAN MYSELF AND MY WIFE SIT IN THIS SEAT; NO CHILDREN HAVE EVER OR WILL EVER BE SEATED IN THE FRONT PA... Read more
Incident date: Jan 10, 2008
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE STOPPED AT AN INTERSECTION, THE CONTACT'S VEHICLE WAS REAR ENDED. HE WAS WEARING HIS SEAT BELT; HOWEVER, IT FAILED TO RETRACT INTO THE LOCKED POSITION. AS A RESULT, HE STRUCK THE STEERING WHEEL AND SUSTAINED MODERATE TO SEVERE HEAD INJURIES. THE POLICE ARRIVED AND A REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE UNABLE TO ASSIST. THE SEAT ... Read more
Crash
1 injured
SUZUKI
GRAND VITARA
(1999) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
Jan 31, 2008
Incident date: Jan 30, 2008
TL*THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE AND THE BRAKE ADJUSTMENT PIN IN THE REAR DRIVER SIDE WHEEL WAS LOOSE. THE SPRING THAT HELD THE WHEEL IN PLACE FAILED, WHICH ALLOWED IT TO MOVE FREELY INSIDE THE BRAKE DRUM. THE SPRING FLIPPED UP AND CAUSED THE BRAKE SHOE, DRUM, AND BRAKING KIT TO FAIL. PRIOR TO THE FAILURE, AAMCO INSPECTED ... Read more
Incident date: Jan 1, 1901
2005 SUZUKI FORENZA WITH RECALL FOR LOWBEAM AND RUNNING LIGHTS. CONSUMER STATES THAT THE DEALER INFORMED HER OF ANOTHER RECALL FOR THE WATER PUMP WHEN GETTING THE RECALL FOR THE LIGHTS REPAIRED. *KB THE CONSUMER WANTED TO KNOW WHY THE RECALL FOR THE WATER PUMP WAS NOT LISTED. *JB
Incident date: Jan 24, 2008
I PURCHASE MY VEHICLE A 2006 SUZUKI XL7 IN APRIL OF 2007 BRAND NEW. YESTERDAY WHILE DRIVING ON THE FLORIDA TURNPIKE AT PROXIMATELY 65-70 MILES PER HOUR MY LEFT REAR TIRE, A BRIDGESTONE/FIRESTONE DUELLER HT 687 (P235/60R16) BLEW OUT. I AM CONCERN AS I HAD NO WARNING THAT THAT THERE WAS A PROBLEM AND DUE TO WHERE THIS ACCIDENT OCCURRED AND HOW FAST I WAS DRIVING I COULD HAVE HAD A SERIOUS ACCIDENT... Read more
Incident date: Jan 18, 2008
AUTOMATIC CAR DOWN-SHIFT WHEN U LET UP ON GAS. *TR
Incident date: Nov 20, 2007
TL*THE CONTACT OWNS A 2003 SUZUKI AERIO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V307000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER IS GIVING THE CONTACT THE RUN AROUND. THE MANUFACTURER STATED THAT THE DEALER HAS THE PART, BUT THE DEALER STATED OTHERWISE. THE DEALER ADVISED HIM TO SPEAK WITH THE SERVICE MANAGER, BUT THE SERVICE MANAGER HAS NOT RETURNED HIS PHONE... Read more
Incident date: Jan 22, 2008
TL*THE CONTACT OWNS A 2008 SUZUKI RENO. WHILE DRIVING 20 MPH, THE CONTACT APPLIED THE BRAKES. THE VEHICLE JERKED FORWARD AND BEGAN TO ACCELERATE AUTOMATICALLY. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT THE ACCELERATION CONTINUED. SHE STRUCK THE PRECEDING VEHICLE AND DAMAGED THE PASSENGER SIDE OF HER VEHICLE. PRIOR TO THE CRASH, THE VEHICLE BEGAN TO AUTOMATICALLY ACCELERATE WHEN THE ENGINE ... Read more
Crash
Incident date: Jan 20, 2008
I HAVE A 2006 SUZUKI FORENZA THAT I PURCHASED NEW FROM SHOALS SUZUKI IN SHEFFIELD ALABAMA. I HAVE HAD TWO OF THE INSIDE DOOR HANDLES REPLACED BECAUSE THEY WILL BREAK OFF IN YOUR HAND WHEN TRYING TO OPEN THE DOOR. THIS IS A SAFETY ISSUE THAT NEEDS ADDRESSED. THESE HANDLES ARE 100% PLASTIC WITH NO METAL REINFORCEMENT. THE SERVICE MANAGER TOLD ME THAT THEY HAVE HAD ALOT OF THEM BREAKING. WHAT IF THE ... Read more
SUZUKI
BOULEVARD M109R
(2006) - POWER TRAIN:MANUAL TRANSMISSION
Jan 21, 2008
Incident date: Sep 5, 2007
SUZUKI 2006 M109R SIX MONTH OLD MOTORCYCLE (3,400 MILES) CLUTCH FAILURE - CLUTCH WAS REPLACED FOUR MONTHS LATER WITH 7,298 MILES - SECOND GEAR SHUTTER TOOK MOTORCYCLE TO DEALERSHIP MOTORCYCLE WAS DISASSEMBLED - FOUND THAT 2ND GEAR SHIFT FORK, 2ND GEAR SYNCHRONIZER, 2ND GEAR DAMAGE DEALERSHIP DETERMINED FAILURE WAS NOT DUE TO "RIDER ABUSE" MOTORCYCLE WAS STILL UNDER WARRANTY WHEN PROBLEM WA... Read more
SUZUKI
BOULEVARD M109R
(2006) - POWER TRAIN:CLUTCH ASSEMBLY
Jan 21, 2008
Incident date: Sep 5, 2007
SUZUKI 2006 M109R SIX MONTH OLD MOTORCYCLE (3,400 MILES) CLUTCH FAILURE - CLUTCH WAS REPLACED FOUR MONTHS LATER WITH 7,298 MILES - SECOND GEAR SHUTTER TOOK MOTORCYCLE TO DEALERSHIP MOTORCYCLE WAS DISASSEMBLED - FOUND THAT 2ND GEAR SHIFT FORK, 2ND GEAR SYNCHRONIZER, 2ND GEAR DAMAGE DEALERSHIP DETERMINED FAILURE WAS NOT DUE TO "RIDER ABUSE" MOTORCYCLE WAS STILL UNDER WARRANTY WHEN PROBLEM WA... Read more
Incident date: Jan 10, 2008
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZE THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. *TR
Incident date: Apr 15, 2007
I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE TH... Read more
SUZUKI
XL-7
(2001) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Jan 17, 2008
Incident date: Apr 15, 2007
I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE TH... Read more
Incident date: Jan 12, 2008
TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. WHILE DRIVING 55 MPH, THE CONTACT ACTIVATED THE HIGH BEAMS AND ALL OF THE INTERIOR AND EXTERIOR LIGHTS DIMMED AND THE RADIO SHUT OFF. SHE PULLED OFF THE ROAD AND THE LOW BEAMS ILLUMINATED APPROXIMATELY TWO MINUTES LATER. WHEN THE HIGH BEAMS FINALLY ILLUMINATED, THE VEHICLE COMPLETELY LOST POWER AND THE ENGINE SHUT OFF. THE VEHICLE WOULD NOT RESTART AN... Read more
Fire
Incident date: Jan 12, 2008
TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. WHILE DRIVING 55 MPH, THE CONTACT ACTIVATED THE HIGH BEAMS AND ALL OF THE INTERIOR AND EXTERIOR LIGHTS DIMMED AND THE RADIO SHUT OFF. SHE PULLED OFF THE ROAD AND THE LOW BEAMS ILLUMINATED APPROXIMATELY TWO MINUTES LATER. WHEN THE HIGH BEAMS FINALLY ILLUMINATED, THE VEHICLE COMPLETELY LOST POWER AND THE ENGINE SHUT OFF. THE VEHICLE WOULD NOT RESTART AN... Read more
Fire
Incident date: Oct 2, 2006
I HAD PURCHASED MY VEHICLE ON 5/23/2006,AROUND 3/2007 MY ENGINE LIGHT WOULD COME ON AND OFF,I TOOK THE VEHICLE TO SUZUKI DEALERSHIP HERE IN MIAMI,FL.,BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE,ONE DAY AS I WAS TRAVELING THE SHIFTER GOT STUCK, AS I WAS SHIFTING FROM SECOND TO THIRD AND IT FROZE, AND COST ME AN ACCIDENT. I LOST TIME FROM WORK,THE ACCIDENT OCCURRED ON 10/02/2006,I WAS OU... Read more
Crash
2 injured
Incident date: Oct 2, 2006
I HAD PURCHASED MY VEHICLE ON 5/23/2006,AROUND 3/2007 MY ENGINE LIGHT WOULD COME ON AND OFF,I TOOK THE VEHICLE TO SUZUKI DEALERSHIP HERE IN MIAMI,FL.,BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE,ONE DAY AS I WAS TRAVELING THE SHIFTER GOT STUCK, AS I WAS SHIFTING FROM SECOND TO THIRD AND IT FROZE, AND COST ME AN ACCIDENT. I LOST TIME FROM WORK,THE ACCIDENT OCCURRED ON 10/02/2006,I WAS OU... Read more
Crash
2 injured
Incident date: Nov 5, 2007
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. ONCE THE ODOMETER REACHED 5,000, THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED LIT EVER SINCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CONNECTION FAILED. THE DEALER REPAIRED THE VEHICLE APPROXIMATELY THREE OR FOUR TIMES; HOWEVER, THE FAILURE STILL OCCURS. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 28,000.
SUZUKI
GRAND VITARA XL-7
(2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Jan 14, 2008
Incident date: Oct 17, 2007
I WAS DRIVING MY CAR HOME FROM THE PARK IT WAS RAINING A LITTLE BIT SUDDENLY MY STEERING WHEEL STAR GOING THE LEFT, I HIT THE BRAKE AND THE LEFT SIDE OF MY CAR FALL DOWN AND THE CAR STOP COMPLETELY, I CHECK THE WHEEL AND IT WAS ABOUT TO COME OUT. *TR
SUZUKI
GRAND VITARA
(1999) - SERVICE BRAKES, HYDRAULIC
Jan 14, 2008
Incident date: Nov 10, 2007
WHEN I BRAKE MY CAR PULLS TO ONE SIDE AND LOSES CONTROL. IT IS LIKE IT IS ON ICE AND ONE TIME IT SPUN AROUND, EVEN THOUGHT I WAS GOING SLOW. MY CAR IS REGULARLY MAINTAINED. *TR
Incident date: Jan 8, 2008
WHILE DRIVING ON I-84 EAST BOUND MY PASSENGER REAR TIRE RIPPED APART IN A COMPLETE CIRCLE FROM ITSELF. THIS TIRE HAS 22,000 MILES ON IT AND HAS NOT PASSED THE WEAR MARK IN THE TREAD. *TR
Incident date: Nov 26, 2007
TL*THE CONTACT OWNED A 2006 SUZUKI KATANA. WHILE DECELERATING FROM APPROXIMATELY 60 MPH, THE CONTACT FELT HEAT ON HIS RIGHT CALF. HE LOOKED DOWN AND NOTICED FLAMES COMING FROM UNDER THE SEAT. THE CONTACT THEN APPLIED THE FRONT AND REAR BRAKES, BUT THE REAR BRAKES FAILED. THE BIKE SUSTAINED MAJOR DAMAGE. A POLICE REPORT WAS FILED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE... Read more
Fire
SUZUKI
GRAND VITARA
(2006) - SUSPENSION:FRONT
Jan 8, 2008
Incident date: Dec 17, 2007
I PURCHASED MY SUZUKI GRAND VITARA IN 2006 BRAND NEW. WITHIN 15K MILES, THE TIRES WERE WORN OUT, SO I TOOK IT IN AND THEY TOLD ME THEY WOULD PUT 2 NEW TIRES ON IT, IF I PURCHASED AND ALIGNMENT, WHICH I DID. NOW AT 33K MILES, MY TIRES ARE WORN OUT AGAIN AND THEY SAID THEY HAD CHANGED THE SPECS ON SUZUKI'S ALIGNMENTS, SO NOW MY ALIGNMENT IS OUT DUE TO OLD SPECS. THEY DID OFFER TO PUT 2 NEW TIRES AND... Read more
SUZUKI
GRAND VITARA
(2006) - SUSPENSION:REAR
Jan 8, 2008
Incident date: Dec 17, 2007
I PURCHASED MY SUZUKI GRAND VITARA IN 2006 BRAND NEW. WITHIN 15K MILES, THE TIRES WERE WORN OUT, SO I TOOK IT IN AND THEY TOLD ME THEY WOULD PUT 2 NEW TIRES ON IT, IF I PURCHASED AND ALIGNMENT, WHICH I DID. NOW AT 33K MILES, MY TIRES ARE WORN OUT AGAIN AND THEY SAID THEY HAD CHANGED THE SPECS ON SUZUKI'S ALIGNMENTS, SO NOW MY ALIGNMENT IS OUT DUE TO OLD SPECS. THEY DID OFFER TO PUT 2 NEW TIRES AND... Read more
Incident date: Dec 29, 2007
CAR HAS STALLED SINCE 2006 AT 24K. NOW IT MISFIRES, DEALER TOLD ME IT WAS SPARK PLUGS. UPON REPLACING THEM I NOTICED OIL ON THEM. I'M SURE THEY'LL GIVE ME THE RUN AROUND WHEN I TAKE IT BACK. AND WHY IS THERE NO INVESTIGATION PENDING? *CN
Incident date: Dec 5, 2007
AFTER COMPLETING ALL RECOMMENDED SERVICES BY THE DEALER WHERE THE VEHICLE WAS PURCHASED, THE VEHICLE TRANSMISSION DID NOT ENGAGE AND I WAS LEFT STRANDED ALONG SIDE OF A RODE. MY CONCERN IS HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY TRAVELLING AT A GREATER SPEED; I COULD HAVE LOST CONTROL OF THE VEHICLE OR BEEN REAR-ENDED BECAUSE THE VEHICLE ABRUPTLY STOPPED AND LOST THE ABILITY TO MOVE UNDER POWE... Read more
SUZUKI
GRAND VITARA
(2000) - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Jan 4, 2008
Incident date: Dec 31, 2007
TL*THE CONTACT OWNS A 2000 SUZUKI GRAND VITARA. THE CONTACT HAS HAD HER VEHICLE REPAIRED TWICE FOR TWO RECALLS (NHTSA CAMPAIGN ID NUMBERS 01V146000 AND 04V427000); HOWEVER, THE DEFECT STILL OCCURRED. THE MANUFACTURER AND DEALER STATED THAT NOTHING COULD BE DONE BECAUSE THE RECALL HAD ALREADY BEEN SERVICED. THE CONTACT FIRMLY BELIEVES THAT WHEN SHE TOOK THE VEHICLE THE FIRST TWO TIMES TO HAVE TH... Read more
Incident date: Nov 2, 2007
1998 SUZUKI ESTEEM LEFT REAR TIRE BLEW OUT CAUSING THE CONSUMER TO HIT THE GUARDRAIL. *KB THE CONSUMERS DAUGHTER WAS SLIGHTLY INJURED. OHIO TRAFFIC REPORT # 10-90-0789. *JB
Crash
1 injured
Incident date: Jan 1, 1901
2007 SUZUKI SCOOTER AN650K7 SURGING ENGINE UPON RESTART. CONSUMER STATES THIS PAST EXPERIENCE WITH THE SURGE IN THE ENGINE CAUSED HIM TO GO OVER THE HANDLEBARS AND GET INJURED. *KB THE CONSUMER STATED THE IDLE SPEED CONTROL VALVE MAY NOT RETURN TO THE CORRECT START-UP POSITION EACH TIME THE IGNITION SWITCH IS TURNED TO THE OFF POSITION. ON RE-START OF THE ENGINE, AFTER USING THE SCOOTER FOR EVE... Read more
1 injured
Incident date: Jan 1, 1901
2007 SUZUKI SCOOTER AN650K7 SURGING ENGINE UPON RESTART. CONSUMER STATES THIS PAST EXPERIENCE WITH THE SURGE IN THE ENGINE CAUSED HIM TO GO OVER THE HANDLEBARS AND GET INJURED. *KB THE CONSUMER STATED THE IDLE SPEED CONTROL VALVE MAY NOT RETURN TO THE CORRECT START-UP POSITION EACH TIME THE IGNITION SWITCH IS TURNED TO THE OFF POSITION. ON RE-START OF THE ENGINE, AFTER USING THE SCOOTER FOR EVE... Read more
1 injured